Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer : Fraud Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:

• Provide professional analytical expertise relating to fraud prevention and loss control for retail banking especially digital fraud strategy
• Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patterns
• Perform complex data validation independently and make recommendations to portfolio manages based on data availability and analysis
• Resolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement efforts
• Integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices
• Provide informal guidance or on the job training to new team members as needed
• Ensure quality and timeliness of services provided, to support own team and closely related teams
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating,managing and reporting control issues with transparency.

Qualifications:

• 2-5years of experience in a related role and familiar with digital banking controls
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

On behalf of our client, a market leader in their specialisation, we are looking for a suitable candidate to join them as Technical Officer (Maintenance)

Responsibilities

• Carry out inspection and maintenance of electrical equipment in the Desalination Plant
• Perform troubleshooting and implement solutions for safety and maintenance work
• Supervise contractors and perform administrative duties to ensure high quality of work and compliance to safe work procedures

Requirements

• Diploma in Electrical Engineering
• Experience in maintenance of water treatment/ Desalination Plant will be an advantage
• Company transport is provided at popular MRT stations in the west

Monthly allowance: $300

Working Location: Jurong Island

12 months contract, renewable (subject to work performance)

Open to immediate starters

5-day work week, across Monday to Sunday

8:30 AM to 5:30 PM / 12:30 PM to 9:30 PM

Central area - Clarke Quay

Join Our Team: Customer Engagement Specialist (Immediate to August 2025)
Opportunity for Renewal Based on Performance & Business Needs

Are you a problem-solver who thrives on providing exceptional service? We’re looking for a dynamic Customer Engagement Specialist! If you’re skilled in handling customer interactions and passionate about continuous improvement, this.

Key Responsibilities

• Manage 30-60 incoming calls daily, with mailbox inquiries, ensuring prompt and effective follow-ups.
• Address escalations and complaints professionally through service recovery calls to deliver positive outcomes.
• Contribute to raising service standards and quality through feedback and improvements.

What We’re Looking For

• Singaporean, with a minimum qualification of a Diploma or A-Levels.
• Experience in call centers, direct sales, or customer-facing roles .
• Strong skills in handling escalations and de-escalating complaints.
• Proficiency in Microsoft Excel, PowerPoint, Word.
• Good communication skills to engage with internal and external stakeholders.

What You’ll Gain

• Be part of a performance-driven team.
• Develop your customer engagement and problem-solving skills.
• Opportunity to contribute to service improvements.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

If you are seeking a fulfilling and challenging opportunity, come aboard and be a part of CYS Global Remit’s team today. We actively seek those who have an endless desire to learn, and are resilient and detail-oriented.

Hone your skills and build on your financial knowledge as a Junior Settlement Officer consistently.

• Support Foreign Exchange (FX) dealers in processing daily trade transactions.
• Input transaction entries, including using Hanyu Pinyin.
• Process payment / collection instructions.
• Forward proof-of-transfer slips and/or contract notes.
• Record & Filing of trade documents.
• Perform any other duties, as assigned.

Job Requirements

• Basic Bank Reconciliation knowledge.
• Knowledge in Microsoft Excel & Words.
• Able to communicate in Both English & Chinese (in order to handle queries and concerns from English and Chinese speaking associates in regards with the process payment / collection instructions.).
• Meticulous when handling numbers.
• Able to work under pressure and tight deadlines.
• Able to start immediately or within a short notice will be a plus
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Preferably Non-Executives specializing in Banking/Financial Services or equivalent.
• Full-Time position(s) available.

You love putting ideas out and transforming them into reality. You believe that the success of companies is largely tied to a strong marketing team and strategy. If this sounds like you, this may be the ideal job that you have been looking for. Join CYS Global Remit as a Digital Media Marketing Officer today!

Job Description

• Develop, implement and execute strategic marketing plans
• Determine budget and targets and design marketing plans to achieve them
• Conduct research such as user testing and surveys to find out the needs and wants of the target audience
• Identify pain points of the consumer and the opportunities that the company can fill
• Build a broad set of marketing assets to support the creation of a brand
• Work with branding and marketing agencies to create strategies
• Executing and / or supervising the execution of such strategies alongside such agencies
• Recommend, plan, and execute company-wide marketing strategies
• Engage and grow our online audience through our social media platforms
• Preparation of media kits and marketing communication materials for distribution through various channels
• Monitor, analyse and optimise our marketing efforts
• Create content for press releases, articles, and graphics as and when is needed
• Track, measure, and analyze all initiatives to report on social media ROI
• Organising events to promote company branding

Requirements

• Candidate must possess at least a Diploma in any field
• Entry-level candidates are welcome to apply
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Highly creative and has experience in running digital and offline campaigns
• Demonstrated understanding in identifying target audiences
• Displays a relentless attitude
• Intimate understanding of traditional and emerging marketing channels and tools
• Experience in setting up and optimizing campaigns
• Has graphic design skills (e.g., Adobe Creative Suite, Canva)

• 'O' level / Diploma
• Able to work weekdays and weekends
• Handle walk in and phone enquiries about dance programs
• To oversee and run the operations of the studio ( eg. taking attendence, collection of fees, classes planning, etc.)
• Knowledge of Microsoft Word and Excel

The Chief Executive Officer (CEO) serves as the highest-ranking executive in a company and is responsible for the overall success of the organization. The CEO is tasked with developing and implementing high-level strategies, making major corporate decisions, and acting as the primary point of communication between the board of directors and the company's operations.

Key Responsibilities:

1. Strategic Leadership:Develop and execute the company's strategic plan to achieve business objectives.
   Lead the organization towards its vision and mission.
   Identify and manage business opportunities and risks.
   
2. Operational Management:Oversee the daily operations of the company.
   Ensure that the company meets its financial goals and objectives.
   Allocate resources efficiently to maximize operational efficiency.
   
3. Financial Oversight:Manage the company’s financial performance.
   Develop and implement financial plans, budgets, and forecasts.
   Ensure proper reporting and compliance with legal and regulatory requirements.
   
4. Team Leadership:Build and lead an executive leadership team.
   Foster a positive corporate culture that promotes ethical practices, diversity, and sustainable growth.
   Ensure effective talent acquisition and management strategies.
   
5. Stakeholder Communication:Act as the primary spokesperson for the company.
   Communicate effectively with stakeholders, including investors, employees, customers, and the board of directors.
   Strengthen relationships with key partners, industry representatives, and regulators.
   
6. Corporate Governance:Ensure the organization adheres to all legal, ethical, and regulatory requirements.
   Work closely with the board of directors to ensure the company’s long-term success.
   

Requirements:

1. Education & Experience:A Bachelor's degree in Business Administration, Finance, or a related field (MBA or equivalent preferred).
   10+ years of executive leadership experience, preferably in a similar industry.
   Proven track record of success in a senior leadership role.
   
2. Skills & Competencies:Strong leadership and strategic planning skills.
   Exceptional financial and business acumen.
   Excellent communication and interpersonal skills.
   Ability to inspire and lead diverse teams towards common goals.
   Proven ability to manage complex operations and drive organizational growth.
   Knowledge of corporate governance and regulatory requirements.
   
3. Personal Attributes:Visionary thinker with the ability to innovate and adapt to changing markets.
   Integrity, accountability, and a strong sense of ethical responsibility.
   Resilience and the ability to handle high-pressure situations.
   

Job Description

1. Support the Relationship Managers in operational duties related to clients' account servicing and transactional services including account opening and maintenance, credit application, investment transaction and banking instruction.

2. Attend to clients' instructions and queries timely in professional manner.

3. Handle administrative duties that are related to clients' account including the monitoring of expiring KYC Review, KYC updates, account documentation, onboarding pre-checks, etc.

4. Liaise with internal and external stake-holders to resolve clients' queries and feedbacks.

Job Requirements

1. Experienced in AML/KYC/CDD processes (minimum 1 year).

2. Experienced in basic banking products (Deposits, loans, basic investment products etc.) (minimum 1 year).

3. Minimum 2 years' relevant work experience in serving retail or high net-worth clients.

4. Knowledge of private banking and treasury services, good understanding of banking operations and policies.

5. Proficient in writing and speaking both English and Chinese so as to communicate effectively with our Head Office and Chinese-speaking customers.

6. Minimum Bachelor Degree in Business/Accountancy/Banking & Finance or a relevant discipline.

7. CACS 1 & 2 papers is a mandatory requirement.

P-Serv is partnering our Client, a leading Statutory body. Join Our Team as a Claim Processing Officer – Unlock Your Potential in a Dynamic Workplace!

Job Responsibilities:

• Thoroughly checking claim documents for completeness and accuracy
• Substantiating final grant claim amounts with relevant supporting documents
• Ensuring 100% accuracy in validating qualifying expenses against approved applications
• Conducting additional checks, via online search portals, to verify deployment locations and the nature of the claimant's business where necessary
• Liaising with grant recipients and relevant officers to address queries or obtain missing documents
• Addressing inquiries from grant recipients or officers regarding payment processes or payment status.
• Processing assigned claims within the Service Level Agreement (SLA) timeline.
• Follow up on the status of claims progress when requested

Job Requirements:

• Minimum Diploma in Business, Finance, or a related field
• Proven min 2 years experience in claim/grant processing or a similar role within the insurance or financial industry
• Strong analytical and problem-solving abilities to assess and validate claims accurately
• Attention to detail is crucial to ensure precision in documentation and data entry
• Demonstrated ability to prioritize tasks and manage time efficiently to meet deadlines

Working Location / Hours

• Bugis
• Mondays – Fridays, 8.30am – 6pm (1hr lunch break)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Global Financial Crimes (GFC)

Coordinates day-to-day implementation of the Firm's enterprise-wide financial crime prevention efforts. GFC has responsibility for governance, oversight and execution of the Firm's Anti-Money Laundering (AML), Sanctions, Anti-Corruption, Anti-Tax Evasion, and Government and Political Activities Compliance programs.

Primary Responsibilities

The Sanctions Compliance Officer (SCO) will be responsible for providing economic sanctions related business and programmatic advice in support of the Morgan Stanley Global Sanctions Program, including oversight of APAC based businesses.

The SCO will be part of a team of financial crimes specialists collectively responsible for compliance and regulatory matters pertaining to economic sanctions programs adhered to under the Firm's Global Sanctions Policy, including the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), His Majesty's Treasury of the United Kingdom's Office of Financial Sanctions Implementation (OFSI), the United Nations Security Council (UNSC), and the Council of the European Union (EU Council), as well as regional regulatory authorities including but not limited to, Hong Kong, Japan, Singapore, China, Australia, Taiwan, India, Indonesia, and South Korea.

Specific job responsibilities include:
> Assist in the ongoing development, administration, and implementation of the Firm's economic sanctions compliance programme, including assisting with the ongoing iterative uplift of program specific control frameworks
> Address sanctions related queries from first line risk, business and operations groups with respect to sanctioned products and related risks, including CMIC related inquiries and sanctioned product queries from regional business and risk groups
> Work with GFC business advisory and legal teams to provide written and verbal communication on sanctions-related issues to the lines of business; performing and reviewing highly sensitive client and transaction search information; reporting, escalating and documenting results
> Maintain awareness of regulatory changes related to economic sanctions, ensuring proper communication and timely implementation of new procedures and/or enhanced due diligence programmes in compliance with any change in laws and regulations
> Provide periodic review and maintenance recommendations for APAC specific sanctions control environments in conjunction with first-line business risk groups
> Develop, recommend, and implement risk-based processes and controls to ensure business unit compliance with economic sanction, especially emerging regimes and programmes
> Develop content for and deliver specialized training to relevant internal audiences concerning economic sanctions for both in-person and Firm-wide online training modules
> Coordinate with the Risk Assessment team on the yearly economic sanctions Risk Assessment
> Review and investigate escalated payments and/or transactions identified for potential matches to sanctions lists; ensure prompt handling and response
> Conduct ad hoc due diligence projects arising from the administration of the economic sanctions program
> Assist with responding to regulatory exams, inquiries and audits

Qualifications

> Strong academic credentials.
> Minimum of 5 years of relevant experience in Financial Crimes Compliance or related functions, preferably at a large/complex financial institution, law firm, or government/regulatory body.
> Detailed understanding of the laws, rules, regulations and industry best practice pertaining to economic sanctions, in particular the sanctions programs administered and enforced across US, UK, EU and APAC jurisdictions.
> Ability to understand and assess a wide variety of complex commercial transactions.
> Highly-motivated self-starter able to work independently while collaborating as part of a global program.
> Strong analytical and problem-solving skills and the ability to provide viable solutions in a time-sensitive environment.
> Strong written and verbal communications skills, attention to detail, and effective time management.
> Sound judgment and an ability to appropriately escalate issues internally.
> Strong interpersonal skills and team-player attitude.
> Certification as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license - or certification within first 15 months of employment.

Skills desired

> Strong understanding of financial markets and banking transactions.
> Strong project management skills.
> Experience in configuration of client and transactional screening technologies and management of alert disposition processes.

Put people at the heart of everything you do.

Electrolux is a global leader in household appliances and appliances for professional use, selling more than 50 million products to customers in more than 150 markets every year. The company focuses on innovations that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. The company focuses on innovative solutions that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. Electrolux products include refrigerators, dishwashers, washing machines, cookers, air-conditioners and small appliances such as vacuum cleaners sold under esteemed brands like Electrolux, AEG, Eureka and Frigidaire.

At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home.

All about the role:
We are looking for a E-commerce Officer to join our Singapore team, based in our Braddell office.

What you'll do:

• Support E-commerce Operations: Assist in the day-to-day execution of e-commerce activities, ensuring seamless operations and optimal user experience.
• TikTok & Live Streaming Sales: Aid in the planning, coordination, and execution of live-streaming sales events on TikTok and other platforms. Monitor and analyze performance metrics to optimize future events.
• New Online Channels: Research and identify potential new online sales channels. Assist in the development and implementation of strategies to leverage these channels for revenue growth.
• Content Management: Help in creating and managing engaging content for our e-commerce platforms, including product listings, descriptions, images, and videos.
• Performance Analysis: Support the analysis of e-commerce performance data, providing insights and recommendations to improve sales and customer engagement.
• Customer Support: Assist with handling customer inquiries and feedback related to online sales, ensuring timely and effective resolution.
• Collaboration: Work closely with cross-functional teams, including marketing, product, and customer service, to support overall e-commerce strategies and initiatives.

Looking for a person with:

• Skills: Strong analytical, organizational, and communication skills. Familiarity with e-commerce platforms and digital marketing tools is a plus.
• Experience: Prior experience in e-commerce is good to have, but not required. Looking for a person who is willing to learn and test new initiatives.
• Tech-Savvy: Comfortable with technology and quick to learn new software and tools. Experience with TikTok and other social media platforms is highly desirable.
• Proactive & Enthusiastic: Eager to learn, with a positive attitude and a proactive approach to tasks and problem-solving.
• Team Player: Ability to work collaboratively in a team environment and manage multiple tasks effectively.

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than three million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

Client Money Operations Officer ensures efficient and compliant processing of client fund transactions. The role will include reviewing documentation for regulatory compliance, processing deposits and withdrawals, reconciling records, and maintaining accurate transaction data.

Strong attention to detail and effective communication are essential for problem-solving and collaboration within the team.

If you have a passion for innovation, teamwork and possess a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What would be your responsibilities:

• Conduct routine review and verification of client-submitted documents to validate the source of funds and ensure compliance with regulatory requirements, particularly Anti-Money Laundering (AML) obligations.
• Assist in maintaining accurate records of client documentation and verification processes in the company's database or CRM system.
• Process client funds deposits and withdrawals in an efficient and accurate manner.
• Collaborate with external payment service providers to resolve any issues related to client fund transfers.
• Assist in reconciliations between internal brokerage records and external payment service provider records, identifying and reporting any discrepancies.
• Support liquidity management efforts to optimize funds allocation with payment service providers and internal bank accounts.

What we require from you:

• Diploma or Bachelor's degree in Finance, Accounting/Business Administration/Economics, or a related field is preferred.
• Min 1 year of experience in Operations/Compliance/Client services or similar role would be required. Candidates with no prior experience are welcome to apply.
• Analytical mindset and problem-solving skills to identify and report discrepancies or issues would be highly advantageous.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient in English and Mandarin (to work with stakeholders who converse only in Mandarin).

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Job Description:

• Handle full set of accounts for cinema sites - from daily sales checking to General Ledger posting
• Assist in Accounts Payable / Accounts Receivable
• Clerical works such as filings
• Ad hoc reports / job duties

Requirements:

· Possess Diploma/Degree in Accountancy or equivalent

· Independent, self-motivated, and ability to multi-task

· Experience in SUN Accounting system and good knowledge of MS Excel preferred

On behalf of the hiring company, a market leader in their specialisation, we are looking for a suitable candidate to join them as Technical Officer (Control & Instrumentation).

Responsibilties

• Responsible for the proper supervision and execution of maintenance and overhaul of all control and instrumentation equipment
• Supervise contractors to ensure good quality and progress of maintenance works, full compliance with contract specifications, and report on the performance of contractors
• Assist the Engineer in the investigation of plant defects and outages
• Perform troubleshooting and rectification of fault and maintenance works,
• carry out inspections and monitor the condition of plants

Requirements

• Diploma in Engineering (Electrical/ Electronics/ Mechatronics/ Control) or equivalent
• Experience in Power, Utilities/Petrochemical, or Process Plants will be an advantage
• Company transport is provided at popular MRT stations in the west

Monthly allowance: $300

Work location: Jurong Island

12 months contract, renewable with consideration of work performance

Chief Marketing Officer (CMO)/ Director of Marketing

Our client is one of the fastest-growing digital entertainment companies in the world

Responsibilities:

• Based on the company's overseas product development goals, formulate comprehensive marketing strategies and plans, especially for the Southeast Asian market.
• Leading the advertising delivery in Southeast Asia, including mainstream channels such as Facebook, X (Twitter), Ins, etc., as well as OEM pre-installation and localized brand placement.
• Explore and establish new advertising methods and channels to enhance the influence of products in the target market.
• Establish and lead the marketing team, cultivate the professional capabilities of team members, and ensure the realization of market goals.
• Monitor and analyze market data, evaluate the effectiveness of marketing activities, and optimize market strategies based on data.
• It is necessary to present successful marketing cases in the past 1-2 years, especially experience in the Southeast Asian market.
• Work closely with products, operations and other departments to ensure that market strategy and product direction are consistent.

Requirements:

• Bachelor's degree or above, preferably in marketing, business administration, international trade and other related majors.
• More than 12 years of marketing/marketing-related experience, served as the head of the marketing department of a gaming/entertainment/consumer company and have rich experience in overseas product promotion.
• Excellent communication and writing skills.
• Must have advertising experience in the Southeast Asian market and those with experience in the Philippines will be given priority.
• Familiar with mainstream advertising channels such as Facebook and X (Twitter), as well as other delivery methods such as OEM pre-installation and localized brand placement.
• Have the ability to expand the market for overseas products and be familiar with the operating models and cultural differences in overseas markets.
• Possess innovation.

Financial Management

Oversee budgeting, financial reporting, and analysis to ensure alignment with the company’s goals.

Manage cash flow, working capital, and liquidity to optimize financial stability.

Supervise and improve financial processes, systems, and controls.

Analyze key financial metrics to assess company performance and recommend improvements.

Compliance & Reporting

Ensure compliance with all regulatory requirements and standards.

Monitor and mitigate financial risks, including tax and audit issues.

Oversee the preparation of accurate financial statements and reports.

Oversee internal controls and implement improvements where necessary.

Strategic Leadership

Collaborate with the executive team to develop and implement the company’s financial strategy.

Evaluate and advise on financial planning, forecasting, and risk management.

Advise on business decisions, identifying risks, and opportunities to drive sustainable growth.

Lead long-term financial planning and scenario analysis.

Qualifications

Bachelor’s degree in Finance, Accounting, or a related field; CPA, CFA, or MBA preferred

Strong knowledge of financial management, accounting principles, and regulatory standards.

Expertise in financial modeling, analysis, and forecasting.

Strong leadership and communication skills, with the ability to influence at all levels

Benefits

Be part of a mission-driven organization with ambitious growth goals.

Flexible, part-time role designed to accommodate work-life balance.

Opportunity to make a strategic impact and shape the company’s future.

Work Schedule and Commitment

Time Commitment: 10–20 hours per week (flexible).

Availability for key meetings and reporting deadlines is required.

Job Description & Requirements

• Assist on site to ensure that all works comply fully with regulatory and client's requirements
• Work closely with Professional Engineers, regulatory authorities and contractors to provide planning, design and supervision leadership not only to solve site problems, but also to ensure timely completion of the Projects
• Responsible for implementing and sustaining the site supervision quality & safety assurance system
• Carry out supervision of structural & geotechnical works by identifying any non-conformity of contractor's works on site
• Understand drawings & contract documents in carrying out the works
• Implement the site supervision quality and safety assurance system
• To carry out regular site checks on contractor & ensure compliance with health and work safety in accordance with MOM regulation
• Ensure that proper site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as built submissions etc., are well managed

Requirements

• Must be accredited as a Resident Technical Officer with BCA/IES/ACES
• Minimum 5 years of relevant experience in projects similar in nature to the projects
• Good supervisory and leadership skills
• Excellent communication skills, mathematical acumen, time management aptitude and the ability to solve complex problems
• Please apply with a comprehensive resume, stating all working experiences, current and expected salary.
• Only shortlisted candidate will be notified.

• Nice Actimize: utilized for assessing client risk, screening against watch lists, and monitoring suspicious accounts.
• Min three years of working experience with Watch List Management (WLM) and conducting Customer Due Diligence through the use of Net Reveal (NR v8.1)
• More than 10 years of comprehensive experience with AML systems and products within the risk and monitoring field.
• Analyze the effects and assess the effort needed for change requests
• Expertise in anti-money laundering systems and products is essential for ensuring efficient oversight and reducing risk.
• Handles defects. Performs initial investigation, analysis and resolution to users.
• Assess the severity of the issues and verify that the flaw is being repaired in accordance with the SLA. Make sure to perform a system health check, which involves identifying any corrupt records and verifying the generation of reports.
• Ensure that solutions have enough monitoring capability and consistently monitor, track, and oversee risk mitigations and exceptions.
• Effective management of stakeholders and consistent communication of project status updates
• Requirement gathering skills with strong documentation experience
• Degree in cyber security, science or equivalent
• Strong analytical skills and a good team player

• Accountable directly to the CEO for executing the company’s mission, overall strategy, and business plan in all aspects of the business and operations.
• To support the CEO and executive team in all aspects of the business and operations.
• To improve daily organization and workflows to ensure maximum operational efficiency.
• Responsible for the day-to-day administrative and operational functions, with responsibility for all governance and operational practices.
• To lead, inspire, develop, and guide a high performing team across various business functions including Claims, Compliance, Human Resources, Office management, and Technical Administration.
• To assist in recruiting, profiling, and selecting talent to build and maintain the organization.
• To ensure successful onboarding of new teams and colleagues.
• Oversees, implements, and refines agency and company operations to ensure company targets for revenue and profitability are met.
• Oversees education and can provide coaching, training, and development programs to increase staff capability and agency expertise.
• To monitor production and monthly goals for all producers.
• To cultivate and grow trusted relationships with key customers, partners, vendors, management, and external stakeholders such as advisors, regulators, and vendors.
• To lead the liaison with government authorities including MOM, CPF Board, MAS, etc.
• To ensure regulatory compliance.
• To work with the Compliance Officer to assist International Compliance team in developing a strategic approach to Risk and Compliance across Ardonagh Specialty’s International Offices.
• To be a trusted advisor to the business to help achieve good customer outcomes and positive regulatory relations.
• Working with the Compliance Officer and the business to ensure all regulatory, operational and conduct risks impacting the segment have been identified, assessed, and have appropriate controls/being appropriately monitored.
• To ensure there is on-going assurance of and adherence to relevant Group Policies and Business Standards.
• Involvement in ad-hoc projects to improve processes, documentation, standardization as directed by the Price Forbes Asia Board.
• Assisting the CEO of APAC with all operational and financial planning considerations for any future expansion in Asia.
• Any other relevant tasks that the CEO may from time to time require you to enact.
• Board

1. Attendee whilst Acting COO, and to become an Authorized Board Director upon formal appointment.

• General Operations

1. Overseeing the day-to-day administrative and operational functions of a business
2. Ensure team members are clear about their roles, responsibilities, objectives, key performance measures and work schedule.
3. Coach team members to support high performance, acting as a role model.

• HR

1. Review and approve monthly salaries with HR Manager.
2. Review and recommend annual bonuses and increments with CEO.
3. Review and approve contracts for new hires.
4. Ensure all staff complete mandatory CPD and training.

• Compliance

1. Liaise directly with MAS to ensure compliance with all regulations at all times.
2. Guide and mentor the company’s Compliance Officer to develop him into an effective Compliance professional.
3. Manage corporate secretary on ACRA timely lodgment and compliance.
4. To ensure the wider team adopt and uphold best practices and act in a compliant manner at all times.
5. Ensure the CEO and Compliance Officer are made aware of:

- Any matter which might expose the Company to a claim, legal action or regulatory action/investigation.

- Any serious disciplinary cases.

- Any substantial failure to comply with the external regulatory and legislative framework.

• Technical Administration

1. Oversee team of three to ensure timely and complete booking of placements.

• Claims

1. Oversee the company’s Claims Manager as needed.

Representing Price Forbes

• Champion the Price Forbes name and core values.

1. Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
2. Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
3. Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
4. Open – we are open-minded and future-ready, and we embrace uncertainty.

• Represent Price Forbes with clients, agents, suppliers and other organisations.

Compliance

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.

1. Escalation of any potential E&O's to Compliance Officer and Executive Directors at the earliest opportunity.
2. Ensure completion of all mandatory Company training and to deadline.

Your scope of duties is not restrictive and may be expanded at the company’s discretion.

Support in daily membership operational matters, with focus on customer service support for inbound and outbound emails and calls relating to membership matters.

Job Responsibilities:

1. Man Membership hotline and manage emails on membership matters

• Inbound calls: Attend to telephone enquiries from members including invoicing and membership fee queries in a professional and customer-centric manner.
• Outbound calls: Contact selected SBF members to inform the members on membership-related matters and address queries during the call.
• Follow communication scripts for both inbound and outbound calls.
• Maintain ownership of calls throughout and follow-up with membership team on escalated matters.
• Attend to email enquiries from members and public on membership matters.
• Follow up on members’ enquiries and requests for assistance.
• Ensure that all calls and emails are recorded in SBF’s Customer Relationship Management (CRM) system for tracking and quality assurance.
• Create and maintain record types of queries raised, for service review and improvement.

2. Update membership database

• Contact companies to verify changes in company’s status.
• Update changes to organisation and individual records from contacting members, and from incoming emails and calls from members.
• Perform updates arising from checking returned mailers sent back to the membership team.

3. Other general administrative duties

• a) Undertake any other ad-hoc admin tasks as and when assigned.

Job Requirements:

• Preferably 2-5 years relevant working experience performing customer-facing duties in Customer Service, Call Centre or other relevant sectors that involve interacting with customers.
• Able to commence work immediately or within short notice
• Able to work physically in office
• Able to work independently & able to work as a team
• Good Interpersonal Skills, Meticulous and Detail Oriented

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Conduct on-site checks and repairs, ensuring the proper functioning of equipment, machinery, or systems by conducting regular maintenance activities and performing repairs when necessary.

• Attend to all work orders issued by operations and management and ensure quality works are being carried out on time schedule.

• Coordinate and supervise with contractors on repair works.

• Job may include moving stocks, inventory checks.

• Perform any ad-hoc and daily electrical and mechanical preventive maintenance when required.

• Perform periodic and daily servicing of park's facilities.

• Report and recommend buying of critical spares and consumables for various facilities repair and improvement and participate in facilities improvement projects.

• Ensure all equipment are maintained and operated according to safety standard.

• Ensure compliance to building and fire safety rules and regulations.