Our client is a Real Estate Industry. Due to their current expansion plan, they are looking for a Admin Officer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Respond to all customer-related inquiries and provide timely updates to clients within a specified time frame.
• Coordinate with external vendors to ensure smooth processes related to clearance and transactions.
• Monitor and manage key accounts and reports, ensuring accurate tracking of flagged issues.
• Support backend operations for customer loyalty and rewards programs.
• Handle various administrative tasks and provide assistance for ad-hoc projects as required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Description :

This position reports to the Managing Director and interfaces with Company's operation manager and HR staff. One-Stop Healthcare Pte Ltd. is committed to an employee-orientated, high performance culture that emphasizes empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Roles and Responsibilities :

1.) Client Support and Coordination:
--- Serve as the first point of contact for clients, addressing inquiries on available medical services.
--- Coordinate and schedule medical appointments, consultations, diagnostic tests, and treatments with healthcare providers.

2.) Medical Assistance:
--- Support clients in understanding medical procedures, treatment options, and healthcare provider recommendations.
--- Facilitate communication between clients and medical professionals, ensuring that all client questions are addressed in a timely manner.

3.) Travel and Logistics Management:
--- Organize travel logistics for international clients, including accommodation, transportation, and special requests.
--- Assist with visa applications, travel insurance, and other administrative needs for overseas patients.

4.) Collaboration with Healthcare Providers:
-- Build and maintain strong relationships with healthcare providers, hospitals, and specialists.

--- Collaborate with medical professionals to ensure a smooth and coordinated experience for clients.

Technical Skills and Competencies :

1) Healthcare Systems Knowledge:
-- Basic understanding of medical terminology, healthcare procedures, and treatment protocols.

2) Customer Relationship Management (CRM) Systems:
-- Experience using CRM tools to manage client data, track requests, and maintain communication.

3) Travel and Logistics Coordination:
-- Skilled in organizing travel, accommodation, and medical appointments for international patients.

4) Problem-Solving and Decision-Making:
-- Ability to handle unexpected issues and prioritize tasks in a fast-paced environment.

5) Attention to Detail:
-- Ensures accuracy in scheduling, medical documentation, and travel arrangements.

6) Confidentiality and Compliance:
-- Knowledge of data protection regulations and maintaining strict confidentiality in handling sensitive information.

*** Duration of Attachment Offered is :– 6 Months

i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;

PEAK360 is located at The Central @ Clarke Quay.

We are about 8,000sqft, a gym operating daily from 7am - 10pm.

We offer a space for freelance personal trainers to train their clients, we offer services for personal training by our Trainers and gym memberships.

The Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming and friendly environment that encourages regular gym usage and member retention.

Job Description:

1. Greet and assist visitors in a courteous and professional manner.

2. Manage incoming calls and handle inquiries promptly and efficiently.

3. Provide administrative support such as scheduling appointments, handling mail, and maintaining office supplies.

4. Utilize Microsoft Office applications for data entry, document preparation, and communication.

5. Demonstrate excellent time management and multitasking abilities to handle various tasks simultaneously.

6. Solve problems effectively and escalate issues as needed.

7. Maintain a tidy and organized front desk area.

8. Uphold telephone etiquette standards to ensure positive interactions with callers.

Benefits:

• Complimentary gym membership
• 10 days annual leave
• 14 days medical leave
• Medical claim up to $300/year
• 15% staff discount for Cafe food and beverages
• Annual dinner

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Responsibilities:

• Patrol lobby, guest room corridors, back of house areas, public areas and surroundings to detect any suspicious personnel. Keep an eye on any unattended luggage or belongings.
• Conduct investigations and keep hotel Management informed regarding accidents such losses, theft etc.
• Accompany the Duty Manager whilst investigating irregularities in guest rooms and public areas when required.
• Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
• Record details of significant incidents and activities that may occur during the shift
• Coordinate investigations with the Police regarding crimes, accidents involving hotel guests and ambassadors
• Ensure Security Checkpoint/Office is manned, clean and tidy at all times.

Key Job Requirements

• Diploma in Tourism / Hospitality Management
• Minimum of 2 year(s) of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Security related certification required
• Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

Implementation of HR Policies & Practices

• Understand the Leighton Asia HR Policies and practices defined by the corporate HR function and the organisation’s overall talent strategy.
• Communicate and implement current policies/practices, policy changes and new HR initiatives at project level; Seek support from Head Office (HO).
• Coordinate with respective team leads for allocation of tasks to team members as per plan.
• Analyse movement in volume of requests over time and highlight any downward/upward trend to supervisor for additional resource planning

Recruitment, promotions & transfers

• Review tracker shared by the project teams for open positions
• Coordinate with project teams to identify and promote existing personnel to fill openings prior to external recruitment
• Liaise with the recruitment team to close pending openings in order of criticality
• Identify resource requirements across projects and recommend employees for transfer based on project requirements, past performance of employees and employees’ own preferences
• Coordinate with project teams and HO to complete the transfer process and for appropriate contract extensions/terminations

Performance Management

• Coordinate with project teams to oversee implementations of the performance development review (PDR) process on the projects within stipulated timelines.
• Explain the PDR process in its current form and any changes from the previous cycle, as applicable, to the project teams.
• Share existing process documents, templates, etc.; Oversee timely completion of the process and related documentation/submission.
• Seek support from Project Director to expedite the process in case of any delays.

Training & Development

• Collate Appraisal results and identify training needs of individuals in line with the same
• Create training calendar for each project and share with the Project Director and respective department heads
• Track completion of training programmes via the training calendar; Follow-up with respective project teams and escalate to Project Manager, if required

Grievance handling & employee welfare

• Act as intermediary between employees for dispute resolution; Identify employee grievances on project sites and share the information with the Project Director, departments heads for resolution
• Share relevant information with healthcare providers for prompt & timely healthcare services to personnel
• Coordinate with healthcare providers to obtain “fit to work” certification for personnel post treatment

People management

• Set objective goals, evaluate performance of subordinates and provide them regular feedback
• Identify performance gaps in subordinates and provide necessary support to close such gaps
• Recognize and encourage high performing subordinates
• Train and mentor subordinates on technical as well as behavioral aspects of their respective roles
• Provide opportunities to the team to develop their capabilities

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource Management, Business Studies/Administration/Management or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Human Resources or equivalent.
• Able to meet deadlines and work under pressure

Job Description & Requirements

• Work closely with the project team on environmental issues such as noise monitoring, pollution, vector control, air pollution, water pollution and drainage, prevention & control of infectious diseases, food hygiene, solid waste management, chemical storage & disposal, and haze response procedure. Ensure compliance with the latest environmental regulations.
• Implement and monitor environmental control programs on site.
• Prepare, submit statutory reports, and maintain documentation for environmental public health requirements on environmental issues.
• Conduct regular inspections and actively be involved in environmental matters on site.
• Enforces all environmental requirements and in-house rules and regulations
• Attend site meetings/ client meetings and prepare weekly reports.
• Liaise with government authorities in relation to safety and environment compliance matters.

REQUIREMENTS:

• Must be registered ECO with NEA
• Must be registered as ECMO under IES
• At least 2 Years (s) of working experience in HDB building construction field
• Work well under pressure and work independentlyEnvironmental control officer

BIENE Technologies Pte Ltd. is a growing ITES Outsourcing, GPS & Innovative project building company, and we need a chief technology officer (COO) to be the right hand of our thriving CEO. With your experience and talents, you’ll be able to lead our team of high-performing professionals to be efficient, productive, and effective. Our ideal candidate has extensive experience within the industry, perhaps having worked your way up through the ranks to your role as an executive. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of the IT industry. We have our eye out for a CTO with strong leadership skills and the ability to approach business from a creative point of view.

Objectives of this Role:

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs.

Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.

Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.

Ensure effective recruiting, onboarding, professional development, performance management, and retention

Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary

Daily and Monthly Responsibilities:

Analyze internal operations and identify areas of process enhancement

Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO.

Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term.

Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability.

Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.

Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Skills and Qualifications:

Bachelor’s degree in business administration, or related field

5+ years experience in executive leadership positions

Leadership skills, with steadfast resolve and personal integrity

Understanding of advanced business planning and regulatory issues

A solid grasp of data analysis and performance metrics

Be able to diagnose problems quickly and have foresight into potential issues

Excellent interpersonal and public speaking skills

Preferred Qualifications:

Fundraising experience

International business experience

~ Act as an effective board member

~ Adopt international hotel asset valuation & business acquisition models

~ Carry out finance philosophy and strategies

~ Develop and drive organisational vision, mission and values

~ Develop succession plans

~ Direct strategies and set targets

~ Grow strategic business partnerships

~ Interpret statutory financial statements for business leaders

~ Lead and account for innovation within the organisation

~ Lead and create strategic priorities, culture and governance

~ Lead change management

~ Lead succession planning, capability development and employee engagement

~ Monitor performance and create reward strategies for results

~ Provide leadership during crisis situations

~ Represent and promote the organisation

~ Spot and develop business opportunities

Proven experience as Chief Operating Office or relevant role:

Understanding of business functions such as HR, Finance, marketing etc.

Demonstrable competency in strategic planning and business development

Experience in fundraising will be a plus

Working knowledge of data analysis and performance/operation metrics

Working knowledge of IT/Business infrastructure and MS Office

Outstanding organizational and leadership abilities

Excellent interpersonal and public speaking skills

Aptitude in decision-making and problem-solving

Responsibilities

• Plan, develop, and implement library policies and Standard Operating Procedures ("SOPs") for library operation and management
• Provide the relevant management reports on library usage or transaction statistics, such as loan of materials, reference enquiries and etc., in accordance with the Authority’s requirements as to the frequency and schedule of report submission.
• Manage the Library Management System (“LMS”), i.e. circulation, cataloguing, acquisition and access to online catalogue. To maintain accuracy of data in LMS and to monitor the movements of library items.
• Perform library counter duties and manage the library loan services.
• Manage the inter-library loans and document delivery
• Liaise with relevant Divisions on facilities management, IT and security matters.

Requirements

• A Diploma (preferably from a local polytechnic) with at least three (3) years of relevant working experience.
• Experience in a law library is preferred.

Duties and Responsibilities:

• Manage patient's needs and care within the clinic, manage other staff and directly report to the director.
• Treating clients through soft tissue manipulation while maintaining a safe and relaxing experience.
• Professional at perceiving client needs through spoken language, body language and other cues and modifying their treatments accordingly.
• Report to the owner or manager of the business.
• Provide 30-60 minute massages to clients by appointment.
• Guide clients through service offerings and determine which massages would benefit them most.
• Take a detailed client history and note any health conditions.
• Evaluate clients to determine painful or stressed areas of the body.
• Advise clients on stretching, strengthening or relaxation methods.
• Suggest future massage appointments and regime to clients.
• Listen to clients during appointments and adjust technique as they desire.

Requirements and Qualifications:

• Relevant education certification of massage therapists
• Experience working in a spa preferred
• Strong interpersonal communication skills
• Time management abilities
• Demonstrated sales and customer service skills

Job Level & compensation offered may vary depending on candidates’ experiences and competencies.

Responsibilities :

• Incumbent performs established procedures for clinical testing as required in all assigned laboratory disciplines. Incumbent is responsible for analyzing specimens whose results are then reported to the sponsor. Incumbent proactively seeks out opportunities to improve processes and procedures and demonstrates initiative in resolving problems. Supports quality control/quality assurance monitoring programs, and is responsible for assisting with training of personnel.
• Perform assigned clinical laboratory testing accurately and in a timely manner.
• Ensure the validity of tests results through the performance of established quality assurance and quality control procedures.
• Reagents/Materials/Supplies monitoring
• Ensures maintenance of instruments and equipment is performed according to manufacturer and SOP requirements, and documented according to SOP.
• Comply with regulatory guidelines and Labcorp Standard Operating Procedures (SOPs) at all times.
• Demonstrate proficiency in applicable computer systems and software.
• Adheres to established Safety policies and Universal precaution guidelines at all times. Maintains a clean, organized and safe work environment. Minimizes biohazard waste. Cleans workstation and materials daily.
• Takes action for the department when additional responsibilities and opportunities are presented.
• Provide laboratory management with a report of activities upon request.
• Attends, as scheduled, department, mandatory, and other meetings and training as required by training matrices
• Other duties as assigned

Requirements :

• Bachelor’s degree in a bio-medical, physical or biological science from an accredited college or University and one-year training and/or experience in the specialty in which testing is to be performed.
• Prior experience is good to have in the laboratory environment (flow cytometry, Cell culture, PBMC technology).
• Comfortable with pipetting.

Our Client is a Singapore based company in Medical Devices. Due to business needs, they are now recruiting a QC Supervisor to be part of their Quality team for ongoing transformation projects. They are located at West.

Duties:

• Guide and coach lab technicians.
• Inspect raw materials and conduct analyses on WIP and finished product samples.
• Support QA in failure analysis, corrective actions, and customer complaints.
• Assist with GMP audits, validations, and maintaining quality and technical files.
• Prepare technical reports, standards, and specifications for processes and products.

Requirements

• Minimum Diploma in Chemical/ Biotechnology or related field
• Possess supervisory experience in leading a team of technicians

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

A Medical Device Service Technician is responsible for maintaining, calibrating, and repairing medical equipment to ensure it functions properly and safely. Their duties include performing routine inspections, diagnosing and repairing malfunctions, installing and setting up devices, and providing training to healthcare personnel on proper equipment use. They also maintain detailed records of maintenance and repairs, order necessary parts, and stay updated on technological advancements and regulations.

Our Client is a Singapore based company in Medical Devices. Due to business needs, they are now recruiting an Operation Admin to be part of their Administrative team for ongoing transformation projects. They are located at West.

Duties:

• Accurately document and update operational data, ensuring quality, integrity, and compliance with standards.
• Store and organize documents, ensuring accessibility and adherence to retention policies.
• Maintain confidentiality of sensitive information and conduct regular documentation audits.
• Compile and update budgetary, operational, sales, and order data.
• Manage data in the Iris system and upload BOMs received from QA.
• Work with Customer Service to track and update shipping invoices.

Requirements

• Minimum Diploma in any field
• 1-2 years of administrative experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Prepare accurate and timely monthly financial reports, such as balance sheets, schedules, income statements, and cash flow statements.
• Record and monitor fixed asset activities, including generating fixed asset reports and maintaining schedules and related financial tasks.
• Ensure adherence to local financial regulations and tax requirements, including preparing and submitting necessary reports.
• Comply with internal control standards, including financial and operational policies and procedures.
• Actively participate in year-end audits, preparing financial statements and notes in accordance with accounting standards and Group policies.
• Support the seamless integration of new financial accounting processes for changes like new businesses and departments.
• Engage in creating, testing, and reviewing functional requirements to enhance financial operating systems as needed.
• Perform any other ad hoc duties as assigned.

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client a world renowned manufacturing company is looking to expand their presence and is looking for the following position :

CHIEF FINANCIAL OFFICER

Responsibilities

• Reporting to the CEO & managing a Finance team
• Full accountability and accuracy of reports, including financial reports, budget & forecasting
• Effective implementation, administration, compliance of accounting policies , procedures , controls and practices
• Lead in business planning, internal management reports, assist in short and long term strategic plans
• Liaise with auditors, tax consultants, bankers, lawyers and government agencies

Requirements

• Bachelor Degree in Accountancy, Finance, CPA, ACCA or equivalent with min 10yrs of finance leadership experience. Prior experience in IPO listing.
• Good leadership and dedicated team player, dynamic , confident and positive disposition
• Ability to make value added changes to achieve business objectives and goals
• Proficient in Mandarin
  Please apply below or send your resume to [email protected]

About you:

• Assist the Facilities Manager in the daily operations
• Deputize as and when required if the Facilities Manager is not around
• Manage the team of technical ofcers, sub-contractors, supervise & coordinate facility management activities and ensure all works adhere to legal regulations
• Attend to any cases raised including after hours by the Client which includes the tenants where applicable
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About you:

• Nitec, Higher Nitec or Diploma in Engineering fields or equivalent
• Relevant working experiences in Building Maintenance, Soft or Hard FM

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Purpose

The Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.

Key Responsibilities

Appointment Coordination

• Schedule and manage patient appointments using the facility's system.
• Liaise with patients and family members to confirm appointment dates and times.
• Ensure all necessary preparations and documentation are completed for appointments.

Transport Arrangements

• Book ambulances or other patient transport services as needed.
• Coordinate with transport providers and inform family members of transport details.
• Confirm that all relevant documentation and equipment are ready for transport.

Family Liaison

• Act as the point of contact for patient family members, providing timely updates on appointments and transport arrangements.
• Address inquiries from family members professionally and empathetically.
• Communicate any changes or additional requirements to families promptly.

Administrative Support

• Maintain and update patient records in the system accurately.
• Create, organize, and manage documents using Google Drive and other digital tools.
• Ensure all administrative processes follow the facility’s policies and standards.

Communication and Coordination

• Communicate effectively with internal teams, including nurses, doctors, and administrative staff.
• Handle incoming calls and emails promptly and professionally.

Organization and Documentation

• Maintain an organized and systematic workflow for managing appointments and transport.
• Ensure patient-related documents are correctly filed and accessible.

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Work closely with business development team in sourcing and maintaining corporate relationships
• Contribute to marketing efforts, including promotions and awareness campaigns
• Oversee hiring and training of staff
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Oversee clinic finances including accountability for profit and loss of clinic
• Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience: -

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Good understanding of health screening, GP operations and front-of-house management
• Passion for working in in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work in fast paced environment
• Salary offered will be based on individuals’ experiences and qualifications

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)