We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Scope Of Work

System Support and Operations:

• Provide support for ECCareSuite, IngoT, InterRAI, Navision and other application systems.

Compliance and Policy Management:

• Assist in the implementation and monitoring of Personal Data Protection Act (PDPA) and Healthcare Information Bill (HIB) compliance measures.
• Ensure adherence to data protection policies and support audits as required.

End-User Computing (EUC) Support:

• Perform IT end-user support tasks, such as troubleshooting basic system issues and coordinating with IT teams for complex problems.

Requirements of candidate:

• Basic understanding of healthcare IT systems.
• Familiarity with PDPA and healthcare compliance standards is an advantage.
• Strong attention to detail and willingness to learn specialized systems

Qualifications

• Diploma or Degree in Information Technology or Engineering

Others:

• 5-day work week
• AWS & performance/variable bonus
• Dental & medical benefits

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Aviation Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package i. Gross salary: up to $2,850 ii. Joining Bonus

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Minimum N'lvl education level

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Customer Service Office @ TANJONG PAGAR

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Minimum 1 year of call center experience
• ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5thSaturdays)
  • staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
  • staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Roles & Responsibilities

We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

· Ensure constant presence at the front counter, welcoming and registering walk-in customers

· Oversee and manage customers

· Assist Manager to organise events and invite customers

· Handle difficult customers professionally, and complete necessary checklists before customer meets the manager

· Collect, certify, and manage documents received from customers. Ensure filing and administrative organization

· Respond to telephone and email inquiries

· Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments

· Assist customer in making payment online and also do simple account duties

· Perform general admin duties and oversee the office cleanliness and also office contracts

· Perform some simple purchases for grocery and stationery for the office.

Job Requirements:

· Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles

· Ability to communicate in English and be proficient in Mandarin second language and/or converse in dialects as the work requires interaction with a large number of Chineses clients

· Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy

· A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

· Mondays to Fridays (10 am - 7 pm)

· Kent Ridge MRT

We regret to inform, only shortlisted candidates shall be contacted.

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Conduct investigation into causes of bus accidents / incidents arising from bus defects
• Assist in planning & managing campaigns for retrofitting on buses for improved performance, safety and standardization
• Assist to implement maintenance policies for vehicle improvement to meet our operational requirements in accordance to manufacturers’ recommendations
• Conduct engineering audits, smoke checks and field visits
• Any ad-hoc jobs as per assigned

Requirements:

• Diploma in Engineering
• At least 5 years' relevant experience in automotive industry
• Hands-on experience on bus repair
• Proficient in software applications such as Microsoft Office and SAP

We regret to inform that only shortlisted candidate will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Working Location: Changi/ Punggol (5 blocks in Changi, 13 blocks in Punggol)

• Demolish and rebuild block by block
• Mon to Sat/ not more than 44 hours per week
• AWS+VB

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

• Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.
• Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.
• Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).
• Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.
• Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.
• Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.
• Documentation and Reporting: Maintain accurate records of safety inspections, safety training sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.
• Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Qualifications:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Strong communication, interpersonal, analytical, and problem-solving skills.
• Proficient in report writing and record-keeping.
• Ability to work outdoors in varying weather conditions.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Salary Package:
- Basic Salary: $2200 - $2800 (depending of experience)

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Request CIPL and prepare draft permits.

-Coordinate with customers and overseas agents via email.

-Verify cargo details (pcs, weight, dimensions) and update the system accurately.

-Print original AWBs and handle required documentation (FWB, FHL, permits, etc.).

-Send pre-alerts, process billing, and manage related operations.

Job Requirements:

-Min. O level and above qualifications

-Proficiency in MS Office (Word, Excel, PowerPoint), data entry, and handling inquiries/requests.

-Open to candidates with or without prior experience in the Air Freight industry.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

THISS TECHNOLOGIES

THISS Technologies is a Singapore based SME providing leading edge satellite communications products and technology. We are currently looking for a hands-on, bi-lingual business administration professional.

JOB DESCRIPTION

• General business administration spanning accounts, finance, logistics, procurement, human resource management, travel administration and office management.
• Day-to-day hands-on accounting / book-keeping of AR, AP, GL and payment processing.
• Primary responsibility in handling of the full set of accounts including: regular (quarterly and annual) management reporting; group reporting; and, the external financial audit process.
• Managing regular monthly cash flow projections including reporting at both the company and group input level.
• Preparation and processing of commercial documents such as quotations, purchase orders, invoices and delivery orders. Handling shipping / deliveries, including International import / export processes.
• Assist management with written and verbal communication and translation between English and Mandarin.
• Corporate filings and reporting for CPF, GST, IRAS, ACRA, MOM, DOS, A*STAR. Assisting the Corporate Secretary and Management with the drafting and submission of corporate resolutions related to annual returns and fundraising / equity matters.
• Handling petty cash and staff expense claims.
• Meticulously organized digital and physical filing in line with the QMS process in particular for commercial control documents.

SKILLS / QUALIFICATIONS

Essential

• Minimum of Diploma in accounting / business administration, or equivalent recognized accounting qualification.
• Minimum of 3~4 years’ experience in a similar administrative / accounts role.
• Hands-on accounting experience in Singapore is essential. Good working knowledge of Singapore FRS, statutory requirements, tax matters, GST, CPF and internal controls.
• Professional level English and Mandarin language skills – both written and verbal. This is required to communicate effectively with our customers and international associated companies.
• Proficient with Microsoft Office applications, in particular the advanced use of Excel.

Desirable

• Higher level qualification in a related field.
• Experience with Xero accounting software.
• Experience working in an ISO 9001 compliant environment.
• Familiarity with international shipping and logistics including import / export processes.

Interested candidates kindly include with your current CV, expected salary, and a brief summary of your experience relevant to the listed job responsibilities.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description & Requirements

• Assist with environmental briefing and training of all levels of employees on the project.
• Promote awareness of environmental infringement prevention and damage control to all levels of employees.
• Advise the Safety Manager/Project Team on:

1. Preventing all environmental pollution.
2. Further improvement in existing sound working methods to control pollution.
3. Legal requirements affecting environmental, health and welfare.
4. Provision and use of protective clothing and equipment.
5. Potential environmental aspects & impact on new contracts before work starts and on the site safety organization.
6. Methods of prevention environmental pollution arising from new developments.

• Carry out site surveys, in association with the project management team, to ensure regular environmental inspections of site activities are carried out and submit the relevant environmental control reports to the National Environment Agency.
• Determine the cause of any incident and recommend means of preventing recurrence
• Supervise the recording and analysis of information on infringements, damage and loss, assess incidents trends and review overall safety performances
• Train subcontractors in Leighton safety procedures
• To develop and implement the Site Environmental Control Programme
• Monitor the use, disposal and reporting of Hazardous Materials, and maintain the required Hazardous Materials Register
• Degree in Bachelor Science / Environmental Control Officer Course
• 4 years safety experience in construction as ECO
• Must be registered with National Environmental Agency (NEA)
• ISO14001:2004 documentation experience
• OSHAS 18001:2007
• Valid registration with the National Environment Agency
• Operational experience in the application of environmental management principles in the construction related industry
• Fulfil training requirements of the National Environment Agency as the Registered Environmental Control Officer
• Experience in investigating and reporting environmental incidents

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested - Ensure inter-company transactions tally among multi-companies - Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management

- Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Location: Tampines One

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $3500

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation

Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment

• Assist in onboarding and offboarding of staff
• Administering the pre-tests of candidates
• Pantry and stationery ordering
• Office maintenance
• Opening of mailbox
• Attending to guests at front desk (only around once or twice a day)
• Schedule delivery for external on the festive seasons (Chinese New Year, Mooncake Festival etc.)
• Applying of Jurong Island pass (once a week)
• Maintaining common emails