• Location: Nearest MRT - Raffles Place

• To perform IT contracts registrations and repository
• Form usage: advise and guide users on the form submission with accuracy and completeness.
• Form validation: validate and process submissions and assignment of Contract Reviewer.
• Verify/Update/Maintain the Contract Management Tracking database.
• Update/Maintain the Contract Management Repository.
• Archival of contracts on a regular basis and maintain archival records.
• Assist in any admin and adhoc duties as assigned

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Reporting to the Condominium Manager/ Site Manager, you will assist in the day to day operations matters within the estate.

Job Responsibilities:

· Fully responsible for the day to day operation of the building / condominium

· Coordinate all maintenance and administrative staff assigned to the building / condominium

· Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors

· Coordinate personnel of providing maintenance, finance, security, fire safety and car park management

· Ensure all contract works/ routine servicing are carried out accordingly as specified in their contract agreements.

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender

· Co-ordinate council meetings and Annual General Meetings

• Any other duties or ad-hoc projects as assigned by superior

Job Requirements:

· Polytechnic Diploma/ Certificate in Property or Facilities Management or related discipline

· Minimum 2 years of relevant working experience

· Applicant must be willing to work 5.5 day work week

· Good team player with excellent interpersonal, communications and negotiation skills

· Ability to do some hands-on work on site

· Ability to multitask and handle pressure

· Good administrative and computer literacy

We are an international freight forwarder located at Changi Airfreight Centre. We are currently looking for an accounts officer to assist in handling ar, ap and costing. Full training will be provided. Need to be good with Vlook and pivotel (excel) or have taken a course in advance excel.

At least ITE cert, N or O level, Diploma in accounting and preferably some experience in the accounts department.

Salary is around $3000.00.

Bus service is 89, 9, 19. - East area.

Hardworking and willing to learn.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 27 December 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Basic Salary: Up to $3,500 + Sign On Bonus

Location: Island wide

• Able to work in rotating shifts
• 6 days work week

Job Scope

• Provide escorts/protection for VIP or Business partners
• Security enforcement and screening duties

EA Personnel Name: Nicholas Poh
EA Personnel No: R24123432
EA License No: 16C8443

Duties & Responsibilities:

• Able to lead site safety team
• Develop, review, revise, maintain and implementation of site Workplace Safety & Health Management System effectively to manage risks and reduce accidents
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• In-depth knowledge of the WSH regulations.
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act and provisions.
• Ensure legal compliance as per statutory requirements.
• Conduct regular WSH inspections on general safety practices and audit to ensure that staff and/or subcontractors onsite abide by policies and standards
• Alert relevant stakeholders of any machinery, equipment, appliance, activities or process used in each department that exposes any person to risk of bodily injury, and to recommend appropriate corrective measures.
• Preparation and/or submission of safety documents to the client/main -contractor/WSH Corporate Department.
• Able to drive WSH culture in the company
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on WSH-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of WSH performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organization.
• Constant plan-do-check-act on the related WSH matter of plant's WSH Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Registered as WSHO with MOM
• More than 3 years of experience performing as a WSHO
• Registered WSHO without/less than 3 years of WSHO experience will be considered as a Junior WSHO.
• Relevant Qualification in Workplace, Safety and Health / Engineering.
• Strong technical competency, good interpersonal and communication skills.
• Ability to work independently and results oriented.

Roles & Responsibilities

Job Description

• Industry/ Organization Type: Oil & Chemical Industry
• Position Title: Safety Officer / EHS Officer
• Working Location: Boon Lay (Return MRT Transfers Provided)
• Working Hours: Mon – Fri (8 am – 5:30 pm)
• Salary: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Regularly inspect facilities, plants, and equipment to identify and mitigate risks.
• Oversee the validity of operational licenses, approvals, and equipment certifications.
• Conduct routine compliance checks, risk assessments, investigative processes, and produce comprehensive reports.
• Maintain and provide access to all relevant GHS requirements and Safety Data Sheets.
• Design and schedule emergency and safety protocols training.
• Create and implement comprehensive policies related to fire safety, ESH risks management, training programs, and enforcement compliance.
• Ensure strict adherence to regulatory requirements (MOM, NEA, PUB, SCDF, LTA), and act as an expert safety advisor on engineering and process design, as well as the procurement of plants, machinery, and services.
• Maintain standards for ISO 14001:2015 (EMS), ISO 45001:2018, SS 651:2019 (OHSMS), and BizSafe Level Star certification requirements.
• Promote safety culture within all organizational tiers and among contractors, aimed at preventing workplace injuries and illnesses.
• Plan and coordinate events to elevate fire safety and occupational health awareness.
• Fulfill duties as a Safe Management Officer, implementing and monitoring Safe Management Measures at the workplace.

APPLY NOW!!!

• Bachelor’s degree in Environmental Safety, Occupational Safety and Health, or a related field.
• Must be a Registered Safety Officer with MOM.
• Possession of FSM qualification recognized by SCDF preferred.
• 5-10 years of relevant ESH experience in the chemical, petrochemical, hazardous waste management, or a similar manufacturing sector.
• In-depth knowledge of ESH legislation, regulations, and best practices.
• Logistics and fleet management experience is an added benefit.

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

Job Scope:

• Perform diagnostic testing on in vitro fertilized embryos of patients undergoing pre-implantation genetic testing (PGT).
• Participate in annual External Quality Assessment (EQA).
• Provide support to centre’s daily operation.
• Participate in department’s service quality program.
• Conduct PGT for common single gene disorders and chromosomal abnormalities.
• Conduct PGT for Aneuploidy.
• Develop custom diagnostic assays for rare single gene disorders.
• Ad doc duties as assigned.

Job Requirements:

• Degree in Biomedical Science, Medical Technology, Life Sciences or equivalent
• Candidates with relevant work experience in Molecular Biology, Genomics and Genetics would be an added advantage.
• Good organization, interpersonal and communication skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Aesthetic Clinic Consultant

• Working Hour: 10.30am - 7.30pm
• Salary: $2,800 - $3,500 + Commission
• Gross Salary: $5k - $7k
• 6 off days per month
• Location: Orchard

Job description:

• Provide front line counter services such as patient registration and provide information on clinic services and products.
• Assist Medical Doctors during procedures.
• Advise clients on premium medical aesthetic treatments and beauty products.
• Sell and promote treatments and products to clients based on their needs.
• Build repeat clientele.
• Actively promote clinic services
• Liaising with external partners and vendors

Qualifications and Skills

• Relevant Experience in similar capacity

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description :

• To work with medical social worker on referral cases
• Organize home visits and fieldwork under the guidance of MSW
• Provide administrative procedure to patients and their families.
• Help patients apply for financial assistance application and AIC Long Term Schemes
• Maintain an updated register and records of patients
• Respond to inquiries regarding referrals, services, and charges.
• Ensure timely and accurate confidential documentation of patient assessments, care plans, and referral statistics.
• Assist with data entry and filing

Job Requirement :

• Min Diploma/Degreen in Social Work
• At least 1 years relevant healthcare industry experience
• Good interpersonal and problem-solving skills
• Proficient in English and able to converse in dialects or other languages
• 5 days work week
• A caring, positive and self-disciplined individual, ability to work independently as well as within a team.
• Enjoys in a Geriatric Care

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Well Established Company
• Basic $6000 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• QMS | ISO 13485 | Medical Devices

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 2 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous
• Familiar with quality control tools

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Pack OT loaner sets.
• Sterilize medical equipment and tools.
• Maintain a sterile work area.

Requirements:

• Able to carry 10 - 15 kg

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities:

• Promote and sell surgical devices and hospital supplies represented by the company

• Identify and increase opportunities in target markets

• Consistently keep updated on product, market and competitor knowledge

Job Requirements:

• Degree, with a minimum of 1-year marketing/sales experience

• Experience in medical device/pharmaceutical sales will be an advantage

• Possess a Class 3 driving license and preferably owns a car

• Willing to travel for work purposes

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

• Prepare accurate and timely monthly financial reports, such as balance sheets, schedules, income statements, and cash flow statements.
• Record and monitor fixed asset activities, including generating fixed asset reports and maintaining schedules and related financial tasks.
• Ensure adherence to local financial regulations and tax requirements, including preparing and submitting necessary reports.
• Comply with internal control standards, including financial and operational policies and procedures.
• Actively participate in year-end audits, preparing financial statements and notes in accordance with accounting standards and Group policies.
• Support the seamless integration of new financial accounting processes for changes like new businesses and departments.
• Engage in creating, testing, and reviewing functional requirements to enhance financial operating systems as needed.
• Perform any other ad hoc duties as assigned.

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for meticulous and committed individual to join the Finance department as an Executive Officer. The successful candidate will be responsible for both general accounting and administrative work.

Responsibilities

• Support Finance manager on accounting, finance, tax and audit matters
• Responsible for AP functions; bank reconciliations
• Support and facilitate other departments on queries and clarifications in payment and collection matters
• Prepare audit schedules and reconciliation reports
• Prepare banking transactions via internet banking, PayNow set procedures
• Provide administrative support for Finance

Requirements

• LCCI Higher, Diploma in Accounting/Business or higher qualifications
• At least 3 years’ relevant work experience
• Able to work independently
• Proficiency with Microsoft office and experience in SAGE or similar accounting software are advantageous
• Meticulous and detail-oriented
• Multi-task and work independently following tight deadlines
• Able to start work at short notice, or immediately

Please note that only shortlisted candidates will be notified.

Roles & Responsibilities :

• Operational Management:
  Oversee daily operations across all retail channels, including stores.
  Optimize outlet operations, including staffing, and inventory management, to enhance walk-in customers. Manage online merchandising, order fulfillment, and customer service.
• Supply Chain & Logistics :Manage and optimize the supply chain to ensure timely and efficient delivery of food across all customers.
  Oversee inventory management in physical stores.
  Implement and manage logistics and fulfillment strategies, including warehousing, distribution, and last-mile delivery.
• Customer Experience & Service : Develop and execute strategies to enhance customer satisfaction and loyalty both in outlet & Food delivery.
  Implement and manage customer service standards and processes across all channels to ensure a high-quality experience.
  Utilize customer feedback and data to identify areas for improvement and drive enhancements.
• Team Leadership and Development : Lead, mentor, and manage operational teams across the outlet.
  Foster a culture of excellence, collaboration, and accountability within the operations team.
  Develop training programs to enhance team skills and ensure effective execution of operational strategies.
• Budget Management : Develop and manage operational budgets, including costs related to stores and supply chain.
  Monitor and analyze financial performance, including sales, expenses, and profitability, to achieve financial goals.
  Implement cost control measures and optimize resource allocation to maximize efficiency and profitability.
• Compliance & Risk Management : Ensure compliance with industry regulations, company policies, and safety standards across all operations.
  Identify and manage operational risks, including legal, regulatory, and reputational risks.

Requirements :

• Bachelor’s degree in Business Administration, Operations Management, or a relevant degree.
• Minimum 3+ years of experience in retail management, including experience managing both online and offline channels at a senior level.
• Strong knowledge of retail operations, supply chain management, and customer experience strategies.
• Proven leadership skills with the ability to manage and develop high-performing teams across multiple channels & situations.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Strong financial acumen with experience managing budgets, financial performance, and cost control.
• Experience in Indian Food & Beverage sectors will be preferred.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanour.
• A team player with the ability to work with minimum supervision.
• Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.