We are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance,…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Technical Skills

• University degree in IT Engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on the Windows environment
• SQL skills
• Good Scripting skills

Mon to Fri: 9am to 5:30pm

Objective:

We are looking for a Field Application Engineer to drive new projects and business pipelines for FY24 growth.

Responsibilities:

• Responsible for pre & post sales requirements of Company’s Power Quality products (preparing technical documents & commercial proposals)

• Provides technical support to distributors and key account customer for troubleshooting, on-site testing and commissioning

• Provides trainings to distributors and customers to enhance their capabilities

• Responsible for design-in (spec-in) of company’s products with the distributor in the appointed territory and market segments, achieve yearly design-in targets

• Lookout for opportunities to cross out competitor part

• Coordinate PQ Application and On-site Measurement Services in line with the company strategy

• Maintains good relationship with both end-users, local distributors, external test laboratories and build customer loyalty through field visits

• Maintenance of existing customers base and achieve development of new potential customers.

• Effective use of CRM/CAS system to record key activities, including customer visit/call reports and opportunities

• Able to communicate and work well with internal departments.

• Any other responsibilities as assigned by the Strategic Account Manager or/and Sales Manager

Job Requirements:

• Possess fundamental PQ Harmonic knowledge and application.

• Basic knowledge of EMC / EMI compliance is a plus

• Bachelor’s degree or equivalent in Electrical/Electronics/Mechatronics Engineering or other relevant majors

• Prefer minimum 3 years technical experience in the field of industrial products

• Able to operate common test equipment like voltage meter, clamp meter, oscilloscope, analyzer, etc.

• Good interpersonal and communication skills

• Well-versed in basic MS Office tools (eg. Word, Excel) and SAP (preferred)

• Interpersonal savvy

• Good follow up and consultative approach attitude

• Able to work independently and resourceful

What we offer:

• Attractive remuneration and incentive package

• Annual leave, medical welfare and insurance

• Provide opportunities for career advancement within the company

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, we are seeking to recruit a Clinical Application Specialist, Sleep Team.

You will be primarily responsible for ensuring the provision of advice and assistance on the usage of therapy devices and products to end users including conducting training for medical professionals, allied health personnel, patients and sales team to ensure that they are familiar with and confident in using the products.

Specifically, you will

• Support sleep apnea device usage according to product usage instructions while adhering to infection control and observing patient safety as first priority.
• Support sleep team cases competently and promptly.
• Process end to end transaction for customers from clinical demo to purchase of device.
• Ensure that end users receive correct advice and adequate, professional support.
• Support in analysing customer feedback on clinical application services which, in turn leads to case management improvement projects to increase efficiency.
• Assist to train new sales and clinical staff on the features and applications of the products, respond to questions posed by the customers, providing on-site guidance where needed.
• Conduct training for the end users to ensure they are familiar with and confident in using the products.
• Co-organise trade shows, courses and events with sales and marketing team, for areas related to product applications and usage.
• Collaborate with Regional Product Managers/Specialists and Business Unit Managers to develop training materials and competency assessment documents.
• Review and update clinical application contents, training materials and quizzes in the Learning Management Platform to ensure they are accurate, up-to-date and systematically presented.

In the course of your work, you will be required to join the Sales Team on a sales visit to demonstrate the use of the products to provide credibility to the value of the products and technical expertise as well as identifying business opportunities while attending to cases and through customers interaction and pass on the information/leads to the Sales Team.

You should have a Diploma/Degree in Nursing, Engineering or Science, have a minimum 2 years of relevant experience such as Bio medical/Healthcare/rehab or Homecare experience preferred.

Having a growth and change mindset, demonstrating strong ownership towards execution and result as well as able to work well in a team-based environment are desirable attributes for the role.

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, you are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret to inform that only shortlisted candidates will be contacted.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Application Engineer
• Working Location: East (Closest MRT - Ubi)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $3200
• Duration: Permanent

Key Responsibilities

• Assist with vision software, GUI, and SDK integration.
• Develop and implement robotic applications and AI functionalities.
• Conduct evaluations and proof of concept, and create proposals for project initiatives.
• Install and provide on-site system support.
• Contribute to R&D efforts for emerging technologies.

APPLY NOW!!!

• Must Diploma/bachelor’s degree in an Engineering or Physics related discipline.
• Candidates with relevant experience but without the education will still be considered.
• Minimum of one (1) year of relevant work experience.
• Able to travel overseas for work
• Training will be provided for candidates without relevant experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70610 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

• Support and advocate for Visa clients comprised of financial institutions and vendors
• Properly escalate incidents promptly per support guidelines and procedures
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues
• Work simultaneously and independently on multiple platforms
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance
• Support scheduled changes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Candidates will get an opportunity to work in complete IoT system development including the device-side firmware development in an RTOS environment, phone apps and cloud backend development. These IoT systems will utilise Wi-Fi, Bluetooth LE and optionally Thread connectivity. The work may also involve working with higher-level protocols such as Matter.

Job responsibilities:

1. Support design-in at key customers, developing customized software as per customer requirements
2. Work closely with customers’ engineering teams to ensure that the customers can successfully go to production with Espressif solutions in timely manner
3. Create technical solutions such as hardware and software demos and reference system designs
4. Methodical and timely analysis and response to various customer issues and questions; interact with R&D as needed for the same
5. Assimilate customer feedback and communicate with R&D for product improvement

Job Requirements

1. The candidate should be well conversant with C (device firmware), Golang (cloud backend) or Swift and Java (phone apps programming languages). Please note that knowing all languages is not mandatory but having knowledge of multiple of these, is a plus.
2. Good analytical and problem-solving skills
3. Good understanding of operating systems and networking
4. Understanding hardware interfacing protocols (UART, SPI, I2C) is a plus
5. Any previous work in the microcontroller environment is a plus

Job Responsibilities:

1. Pre-Sales Support:

Deliver technical presentations and product introductions for security chip solutions to customers.

Provide pre-sales consultation to address customer requirements.

2. Technical Support:

Offer hardware and software debugging and technical assistance during the sales process.

Track, analyze, and resolve technical issues during the after-sales phase.

3. Collaboration with Internal Teams:

Act as a bridge between customers and internal R&D/test teams to address technical challenges and ensure project alignment.

4. Customer and Market Feedback:

Gather customer requirements and monitor industry developments to provide valuable insights to the product and R&D teams.

Use customer feedback and market trends to propose optimization strategies for security chip products.

Gather customer feedback, track industry trends, and provide insights to marketing, sales, product and R&D teams.

5. Project Implementation:

Independently support customer projects across Indico, SEA, Africa mainly, ensuring seamless deployment and resolution of technical issues during product promotion.

6. Location:

Based in Singapore.

Job Requirements:

1. Industry Expertise:

Over five years of experience in the smart card or secure chip industry.

2. Product Knowledge:

Strong understanding of international norms and development trends for overseas banking and ID products.

Ability to write detailed Market Requirement Documents (MRDs).

3. Soft Skills:

Excellent communication, problem-solving, and interpersonal skills.

Strong teamwork, adaptability, and stress management abilities.

4. Travel Flexibility:

Willingness and ability to travel overseas, primarily within Indico and Southeast Asia, for on-site support and consulting.

5. Plus

The candidate who can speak Hindi or Tamil would be a plus.

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

Job Description:

• Conduct application test of oil samples and make application samples for evaluation and submission to customers within a specific time frame.
• In charge of monitoring projects and ensure projects sun smoothly with the specified time frame
• Assist in formulating new bases, policies and procedures.
• Preparation of application and samples for sensory testing by Perfumer, CFG’s.
• Maintain and track stock level of laboratory equipment and supplies such as glass bottles, raw materials, etc., for base formulation.
• Systematic filing and maintenance of formulation and records.
• Regularly check and ensure raw materials are stored at correct temperature to ensure quality and safety.
• Perform standard laboratory tests in according to prescribed procedures and recording of test results.
• Maintain and ensure a clean and safe laboratory environment and workplace.

Job Requirements:

• Degree in Science & Technology, Cosmetic and Perfumery, Chemistry or related discipline.
• At least 1 year of relevant experience in fragrance application

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Provide second and third-level application support for Java-based applications.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.
• Troubleshooting: Analyze, identify, and resolve complex software issues.
• Participate in the development and deployment of application updates and enhancements.
• Manage and prioritize incident tickets and service requests.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Minimum of 5 years of experience in Java development and application support
• Proficiency in Java and Java EE technologies
• Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  • Familiarity with version control systems (Git, SVN).
  • Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  • Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

• Conduct application test of oil samples and make application samples for evaluation and submission to customers within a specific time frame.
• In charge of monitoring projects and ensure projects sun smoothly with the specified time frame
• Assist in formulating new bases, policies and procedures.
• Preparation of application and samples for sensory testing by Perfumer, CFG’s.
• Maintain and track stock level of laboratory equipment and supplies such as glass bottles, raw materials, etc., for base formulation.
• Systematic filing and maintenance of formulation and records.
• Regularly check and ensure raw materials are stored at correct temperature to ensure quality and safety.
• Perform standard laboratory tests in according to prescribed procedures and recording of test results.
• Maintain and ensure a clean and safe laboratory environment and workplace.

Job Requirements:

• Degree in Science & Technology, Cosmetic and Perfumery, Chemistry or related discipline.
• At least 1 year of relevant experience in fragrance application

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• 1. Learn and master the company's core technology and product, provide technical support for customers and distributors, including technical explanations, training, (answering questions, solving problems), etc. according to the technical process and specifications of the company
  2. Provide on-site technical support for customers specifically in Imaging, Flow Cytomtery and Clinical application in the responsible area to ensure the success rate of the Demo;
  3. Summarize product and application experience, and cooperate with the local sales team to carry out targeted technical presentations to key account, so as to enhance the core competitiveness of Miltenyi products in the customer base.
  4. Update training materials in a timely manner, and provide complete training tools for internal sales and distributors;
  5. Cooperate with the sales team to achieve sales targets and provide customers with continuous, satisfactory and timely technical support;
  6. Other affairs arranged by the company due to business needs.

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical & Behavioral Competencies

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Behavioral

• Excellent verbal and written communication skills and has the ability to interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objective

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus

Job Description:

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Experience: 1 - 3 years

Proven experience in Level 2 application support within the financial services or trading technology space.

Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.

Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.

Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.


Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.

Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.

Understanding of networking protocols and data feeds and how they interact with trading platforms.

Experience with SQL and the ability to query databases to investigate data-related issues.


Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.

Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.


Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Preferably experiences with Customer Centre applications
• Min 2 years of Application BA experience

Interested candidate kindly submit your updated CV in a Word Format to: Jasmin@ Tangspac.com. Only shortlisted candidates will be notify. Thank you.

Responsibilities:

• Develop new accounts and manage existing customers
• Evaluating sales potential and actively follow up with customers’ requirements
• Identify customers’ needs and offer technical solutions, training & application support
• Plan, forecast and materialize sales target

Requirements:

• Degree/Diploma in Electrical / Electronic Engineering with preferably 2 years’ of sales experience in the electronics industry.
• Preferably with technical background in areas relating to electrical/electronic equipment.
• Prior experience in Renewable Energy and Battery related applications experience will be a plus.
• Proficient in computer hardware and software
• Able to learn and assimilate new technology quickly
• Dynamic, Independent and able to adapt to multi-tasking environment
• Preferably have a car
• Willing to travel

5 days week (9.00 AM - 6.00 PM)

Requirements:

· Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.

· 1-5 years of experience in IT or cybersecurity roles.

· -Practical working expertise with one or more of the following technologies: Trend Micro Deep security, Web Gateway ,Tripwire, IWS, Fortigate.

· Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and Firewalls (e.g. Checkpoint, Fortigate)

· Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

About the Role

We are looking for a dedicated and resourceful Calypso Application Support Programmer to join our team. This role focuses on defining and implementing application monitoring solutions, providing Level 2 support for Calypso applications, and managing incidents and requests to ensure operational efficiency.

The ideal candidate will have experience with Calypso version 16, a solid understanding of financial assets and the trade lifecycle, and foundational skills in Java, PL/SQL, and Linux. If you are passionate about delivering reliable application support and improving system performance, this role offers a fulfilling career opportunity.

Key Responsibilities

1. Application Monitoring:Define and implement application monitoring solutions to ensure system health and availability.
   Proactively identify potential issues and resolve them before they impact operations.
   
2. Level 2 Support:Provide Level 2 application support, handling complex issues that require in-depth analysis.
   Work closely with Level 1 support teams to ensure timely escalation and resolution.
   
3. Incident and Request Management:Analyze, manage, and resolve incidents and requests related to the Calypso application.
   Ensure root cause analysis is performed and documented for recurring issues.
   
4. Collaboration & Communication:Liaise with cross-functional teams, including development, infrastructure, and operations, to address technical challenges.
   Provide clear and concise communication to stakeholders regarding incident status and resolutions.
   

Qualifications and Skills

• Technical Expertise:Basic knowledge of Java, PL/SQL, and Linux environments.
  Hands-on experience with Calypso version 16 is required.
  
• Domain Knowledge:Understanding of financial assets (e.g., equities, derivatives, fixed income) and the trade lifecycle.
  
• Problem-Solving:Analytical mindset with the ability to diagnose and resolve technical issues effectively.
  
• Soft Skills:Strong communication and interpersonal skills to work collaboratively with teams and stakeholders.
  Organized and proactive approach to managing incidents and requests.
  

Preferred Qualifications

• Degree in Information Technology, Computer Science, or a related field.
• Experience in financial services or a similar industry.
• Familiarity with monitoring tools and frameworks to enhance system performance.
• Knowledge of ITIL practices for incident and request management.

Job Scope:

• Provide technical support to customers for software, hardware, and application-related issues.
• Troubleshoot and resolve product or system issues reported by clients.
• Assist in the installation, configuration, and setup of software or systems.
• Respond to customer inquiries via phone, email, or chat, ensuring timely resolution.
• Collaborate with development teams to report bugs and suggest product improvements.
• Document support cases, solutions, and frequently asked questions (FAQs) for internal use and customer reference.
• Perform product demonstrations and training sessions for customers.
• Provide post-sales support and ensure customer satisfaction.
• Escalate complex issues to senior technical staff or engineers.
• Participate in software testing and quality assurance activities to identify potential issues.
• Assist with product updates, upgrades, and patches.
• Maintain knowledge of product features, updates, and industry trends to offer relevant technical advice.
• Generate technical reports and user manuals or documentation as needed.
• Ensure effective communication between customers and internal teams to resolve technical challenges.

Requirements:

• Degree in Electronics, Electrical, Engineering, Industrial, or Mechatronics
• Entry-level candidates welcome, no experience required
• Passion for automation, creative and adaptive mindset
• Strong communication skills, able to explain technical concepts clearly
• Product training provided
• Knowledge of PLC, Control/Automation, and IoT is a plus
• 1–2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities and Duties

• To coordinate in setting up Infrastructure and support Application Infra needs
• To work with Application team to Setup, Migrate, Test Applications from VMs to OCP

Qualifications

• Well versed and Experienced in Redhat Openshift (OCP) Development & Architecture
• Knowledge in Linux OS & MariaDB
• Experience in JAVA Development, Shell Scripting, DevOps
• 5 Years minimum professional experience and 3 Years minimum relevant experience
• Willing to work in shifts and in weekends
• Team player to work with multiple teams and teammates
• Ability to work independently and handle multiple concurrent initiatives
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ability to meet deadlines with no compromise on the quality of the work product.

About the team:

As a mobile software engineer, you will build and maintain a core app with millions of daily active users. You will work cross-functionally with design, product and other engineering teams to identify customer needs, and ship high-quality new features through fast iterations. This is an opportunity to learn the full life cycle of crypto mobile application including pro/retail trading, asset management and wallet.

Responsibilities:

• Develop new features for the all-in-one iOS and Android apps as part of a global mobile team.
• Strive for performance optimization and maximize customer satisfaction.
• Stay on top of industry trends, and evaluate new solutions to address our unique and fast-growing business needs.
• Work closely with design and product teams, and turn design ideas into quality features that scale to millions of users.
• Collaborate with global development teams, and deliver customized solutions targeting international users while maintaining consistency with the overall architecture.
• Maintain high-quality technical documentation and improve efficiency in cross-office/timezone cooperation.

Requirements:

• Experience in either native iOS/Android development, or cross-platform solutions like ReactNative/Flutter/Lua.
• Fluent with at least one of the following languages: Java/Objective-C/Swift/JavaScript.
• Understanding of common data structures and algorithms.
• Embrace agile development process including TDD, CI and Scrum.
• Passionate about mobile technology and building applications for a large user base.

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling