• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Front end Mobile Game Developer (Programmer) (Casual Games)

• Full time/Permanent
• Monday to Friday, 10am to 7pm (2 days Work From Home & 3 days Work From Office hybrid arrangement)
• Free office snacks & drinks
• Company provides Group Health & Surgical/Outpatient Medical Benefits
• Location: Labrador Park, mTower building

Job Description:

10-20% Game Design-related work: Research mobile game trends, coming up with game ideas and proposals with the team, playtesting the game etc.

80-90% Game Programming-related work: Handle rapid prototyping of game concepts, coding and implementing the game, user interface(UI) development, gameplay implementation to graphics programming.

Job Requirements:

• Singaporeans
• Possess local Diploma/Degree in Computing or Computer Science or IMGD discipline
• 1 to 3 years of Unity Mobile Game Programming experience/knowledge
• Plays casual mobile game and possess understanding of the market trend
• Knowledge of using Google suite, powerpoint, excel sheets
• Excellent communication – active listening skills, accessible verbal and written presentation
• Work well in a lean team, team-player
• Creative, innovative, positive problem-solving perspective

Thank you for your time.

• Singapore Based (Telok Ayer)
• 44 hours/ week, 4-day work week (12-hour shifts, usually 8am-8pm, no night shifts).
• Singapore Nursing Board registered nurse; with 1 – 4 years of nursing experience.
• Career Progression Opportunities

Job Responsibilities

• Performing prompt and quality nursing care to patients
• Assisting physician in procedures and consultations
• Attending patients’ overall needs
• Taking of vitals and charting
• Following up on patient care and treatment
• Readily develop rapport with patients, staff and physician
• Preparing equipment and support physician during treatments
• Ad-hoc duties as assigned by supervisor

Job Requirements

• Singapore Nursing Board registered nurse with 1 – 4 years of nursing experience
• Must have valid BCLS and AED certification
• Preferably have A&E ward experience
• Able to commit shift hours including weekends and public holidays
• Willing to travel when being deployed

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About the team:

As a mobile software engineer, you will build and maintain a core app with millions of daily active users. You will work cross-functionally with design, product and other engineering teams to identify customer needs, and ship high-quality new features through fast iterations. This is an opportunity to learn the full life cycle of crypto mobile application including pro/retail trading, asset management and wallet.

Responsibilities:

• Develop new features for the all-in-one iOS and Android apps as part of a global mobile team.
• Strive for performance optimization and maximize customer satisfaction.
• Stay on top of industry trends, and evaluate new solutions to address our unique and fast-growing business needs.
• Work closely with design and product teams, and turn design ideas into quality features that scale to millions of users.
• Collaborate with global development teams, and deliver customized solutions targeting international users while maintaining consistency with the overall architecture.
• Maintain high-quality technical documentation and improve efficiency in cross-office/timezone cooperation.

Requirements:

• Experience in either native iOS/Android development, or cross-platform solutions like ReactNative/Flutter/Lua.
• Fluent with at least one of the following languages: Java/Objective-C/Swift/JavaScript.
• Understanding of common data structures and algorithms.
• Embrace agile development process including TDD, CI and Scrum.
• Passionate about mobile technology and building applications for a large user base.

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

Job Description

Responsibilities:

1. Actively promote and demonstrate mobile phones, tablets, wearables, and related accessories to customers.

2. Deliver an exceptional retail experience by providing premium customer service and support.

3. Consistently achieve or exceed monthly sales targets.

4. Gather and act on customer feedback, suggest products, and identify new business opportunities.

5. Plan, organize, and participate in events such as roadshows and in-store promotions.

6. Enhance in-store displays through effective categorization, merchandising, and showcasing product features.

7. Ensure marketing materials, promotional items, store displays, point-of-sale setups, and signage are always up to date and presentable.

8. Manage inventory efficiently, including conducting regular stock checks and ensuring sufficient stock levels.

9. Stay informed about the latest industry trends, product launches, and competitor activities.

10. Provide product training and recommendations to team members or retail partners when necessary.

11. Handle other duties as assigned by the supervisor or management team.

Requirements:

1. At least 1 year of experience in retail, preferably in the mobile phone or electronics industry.

2. Sales-driven, proactive, and able to thrive in a fast-paced environment.

3. Strong customer service skills with a friendly and approachable demeanor.

4. Excellent communication and interpersonal skills to engage with diverse customers.

5. Comfortable working both independently and as part of a team.

6. Flexible with work schedules, including weekends, public holidays, and shifts at different locations.

7. Well-organized and detail-oriented, with a strong ability to manage time effectively.

8. Tech-savvy with a good understanding of mobile phones and related accessories is a plus.

We are seeking a passionate and skilled Flutter Developer to join our dynamic team. The ideal candidate will have a strong understanding of Flutter development, be proficient in Dart programming, and have experience building high-quality, scalable mobile applications.

Job Responsibilities:

• Design and develop high-quality, scalable, and maintainable mobile applications using Flutter.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with the latest trends and technologies in mobile development.

Job Requirements:

• At least 5 years relevant experience in Flutter development. Candidates with no experience and possess relevant technical knowledge may apply.
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of Dart programming language.
• Proven experience in building mobile applications for Android and iOS using Flutter.
• Understanding of the full mobile development life cycle.
• Familiarity with RESTful APIs to connect mobile applications to back-end services.
• Strong understanding of design principles and user interface guidelines.
• Excellent problem-solving skills and ability to work in a team environment.
• Good communication and interpersonal skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

We are looking for an experienced DevOps Engineer with on time series like One Tick.

Responsibilities:

• Maintain our time series database (OneTick)
• Drive our automation effort by proposing and developing scripts
• Manage configuration, packaging and deployments of application components based on software and documentation delivered by developers
• Drive the onboarding of our application to common platforms (Observability Testing Framework, CI/CD platform…)
• Participate in the documentation effort
• Be a driver for standardization and automation
• Foster the engineering culture within your team

Requirements:

• Linux administration background (software packages, text processing, filesystem management, maintaining environments, logfile investigations)
• Scripting skills (bash, powershell, Python)
• Ability to work on both Linux and Windows infrastructure
• Observability tools (Grafana, ElasticSearch, fluent-bit, OpenTelemetry)
• knowledge with CI/CD experience (Jenkins, BitBucket, GitLab, Octopus, Maven)
• knowledge of communication stacks (RabbitMq, Kafka, Websocket, Websphere MQ)
• Preferred Qualifications:
• Experience with Onetick application (time series database), service configuration (memory loader, locator files, system process), graph queries and admin tasks.
• Experience with distributed architectures and high-throughput, low-latency systems.
• Knowledge of Agile methodology and tools (SAFe, JIRA, Confluence)
• Work experience in the banking or financial industry.

This is an initial 1-year contract role. (Perm conversion)

Job Description:

Technical/Team Lead (Java) – Support (L3)

Job Summary:

We are looking for a proactive and dynamic professional to join our Application L3 team who can guide the team to troubleshoot production issues, provide technical solutions, provide maintenance and support for a mission critical system.

Job Description:

We are looking for an experienced Java Technical (Tech/Team) Lead to be responsible for identifying the issues, providing solutions for technical issues which arise from the product delivered. To be successful as a Java Tech/Team Lead, you should demonstrate sound knowledge of industry best practices, good organizational and leadership skills, and proficiency in JAVA technologies. Ultimately, the Java Tech/Team Lead should possess good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

Roles and Responsibilities:

• Investigate on the issues reported by Application Support (L2) and provide workaround and/or permanent solution.
• Workaround solution includes but not limited to: data patch, shell scripting, PL/SQL scripting etc.
• Permanent solution includes code change, workflow change etc.
• Trouble shooting involves, simulation of the issue, going through various logs, working with the application team and with the infra team.
• Should possess good people management skills such as managing the team, task allocation, mentoring, monitoring, motivating the team etc.
• Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
• Create and maintain documentation for software design specifications.
• Perform Unit Testing, Integrated Testing and troubleshooting of software application issues.
• Reviewing the work of other team members with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements:

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
• At least 5 years of development experience in Java
• Experience in performing production support
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle and MySQL
• Experience in implementing web services such as SOAP and RESTful web services
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in batch processing implementations
• Have implemented some form of custom frameworks such as security and validations
• Have some team leading experience
• Good verbal and written communication skills
• Advanced understanding of modern software development methodologies
• Advanced understanding of software testing methodologies, scripting and tools
• Minimum experience of three or more full SDLC for web application projects
• Ability to work effectively in a team and with client

Good to have:

• Experience in Agile development environments
• Experience in DevOps toolchains
• Experience in container platforms such as Docker and Kubernetes
• Experience in messaging platforms such as Kafka and IBM MQ
• Experience in Application Servers configurations like WebSphere and WebLogic will be an advantage
• Experience in software testing tools such as Selenium, Karate, Microfocus UFT and Katalon

Role and Responsibilities

· Ensure that the business application systems supported by IT shared service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.

· Ensure that all communication is logged into Ticketing System promptly and completely.

· Manage application configuration and upgrades, and problem analysis and resolution for complex application problems, in conjunction with the users and external application and service suppliers when necessary.

· Administrator and resolve application issues, provide updates and perform root cause analysis.

· Supervise all alerts related to application and system procedures and provide services proactively.

· Manage application projects and assist users to run their application projects, providing technical and project management input when required.

· Improve application functionality and performance and provide suggestions for system and business improvements.

· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements.

· The post holder may be required to respond to out-of-hours application support requests.

· Develop procedures and documentations for application support.

· Develop and maintain interfaces, exports and imports, and ensure their smooth running when required.

· System configuration, scripting and new user administration as required.

· Proactively manage data quality in systems.

· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements. Work with departments to design and implement more effective business processes.

· Manage interfaces, defined operational system processes and data extracts.

· Undertake any other duties of a similar level and responsibility as may be required.

Qualifications and Education Requirements

Bachelor’s Degree in Software Development, Information Technology, or related field

3+ years’ experience in an IT Application Analyst role or related to information technology

Minimum 2-3 years of experience, in the world of retail/luxury, and point of sales management solutions (Cegid, SAP Retail, Retail Pro)

Technical knowledge in SQL, PL/SQL database and in the field of ERP is mandatory

Proven ability to work independently and as a team member

Motivated with excellent communication and interpersonal skills

Ability to be flexible and work analytically in a problem-solving environment

Interested candidates may apply to [email protected] for immediate processing.

APPLICATION SECURITY ENGINEER RESPONSIBILITY :

• Conduct white box and black box security scan, harden systems and application platform • Develop scripts to automate systems hardening and security vulnerability assessment

• Maintain security test suite in QA build

• Optimize system performance and reliability to enhance user experience.

• Conduct code reviews to ensure code quality and securityWork with Software Quality Engineer on system integration testing

• Work with Software Quality Engineer to manage defect life cycle

• Work with Software Quality Engineer to improve testing processes and tools

• Take on secondary role as an Application Performance Engineer or Software Quality Engineer

• Collaborate with cross-functional teams to enhance security in the development pipeline

EXPERIENCE AND SKILLS NEEDED :

• Min 2 years of experience in application security vulnerability assessment, analysis and remediation

• Experience in agile development environment will be an added advantage

• Experience with continuous integration and continuous delivery, using Gitlab or other similar tools will be an added advantage

• Experience in public cloud providers such as GPC, GCC (i.e. AWS, Azure, Google Cloud) will be an added advantage

• Experience with OWASP ZAP, Burp Suite, SQL Map, Nessus, Nmap, Fortify WebInspect or equivalence will be an added advantage.

• Experience with Checkmarx or equivalence will be an added advantage

• Certified Secure Software Lifecycle Professional (CSSLP), Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP) or equivalence will be an added advantage

• Experience using Dynamic Application Security Testing (DAST) Tools such as ZAP, Burp Suite, Micro focus WebInspect or equivalence will be an added advantage.

• Experience using Static Application Security Testing (SAST) Tools such as Micro focus Fortify, Checkmarx or equivalence will be an added advantage.

• Security testing-specific certifications such as Offensive Security Certified Professional (OSCP), GIAC Certified Penetration Tester (GPEN), GIAC Web Application Penetration Tester (GWAPT), CREST Registered Penetration Tester (CRT) or equivalence will be an added advantage.

• Risk management-specific certifications such as Certified Secure Software Lifecycle Professional (CSSLP), Certified Information Systems Security Professional (CISSP) or equivalence will be an added advantage

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

Candidates will get an opportunity to work in complete IoT system development including the device-side firmware development in an RTOS environment, phone apps and cloud backend development. These IoT systems will utilise Wi-Fi, Bluetooth LE and optionally Thread connectivity. The work may also involve working with higher-level protocols such as Matter.

Job responsibilities:

1. Support design-in at key customers, developing customized software as per customer requirements
2. Work closely with customers’ engineering teams to ensure that the customers can successfully go to production with Espressif solutions in timely manner
3. Create technical solutions such as hardware and software demos and reference system designs
4. Methodical and timely analysis and response to various customer issues and questions; interact with R&D as needed for the same
5. Assimilate customer feedback and communicate with R&D for product improvement

Job Requirements

1. The candidate should be well conversant with C (device firmware), Golang (cloud backend) or Swift and Java (phone apps programming languages). Please note that knowing all languages is not mandatory but having knowledge of multiple of these, is a plus.
2. Good analytical and problem-solving skills
3. Good understanding of operating systems and networking
4. Understanding hardware interfacing protocols (UART, SPI, I2C) is a plus
5. Any previous work in the microcontroller environment is a plus

Job Responsibilities:

1. Pre-Sales Support:

Deliver technical presentations and product introductions for security chip solutions to customers.

Provide pre-sales consultation to address customer requirements.

2. Technical Support:

Offer hardware and software debugging and technical assistance during the sales process.

Track, analyze, and resolve technical issues during the after-sales phase.

3. Collaboration with Internal Teams:

Act as a bridge between customers and internal R&D/test teams to address technical challenges and ensure project alignment.

4. Customer and Market Feedback:

Gather customer requirements and monitor industry developments to provide valuable insights to the product and R&D teams.

Use customer feedback and market trends to propose optimization strategies for security chip products.

Gather customer feedback, track industry trends, and provide insights to marketing, sales, product and R&D teams.

5. Project Implementation:

Independently support customer projects across Indico, SEA, Africa mainly, ensuring seamless deployment and resolution of technical issues during product promotion.

6. Location:

Based in Singapore.

Job Requirements:

1. Industry Expertise:

Over five years of experience in the smart card or secure chip industry.

2. Product Knowledge:

Strong understanding of international norms and development trends for overseas banking and ID products.

Ability to write detailed Market Requirement Documents (MRDs).

3. Soft Skills:

Excellent communication, problem-solving, and interpersonal skills.

Strong teamwork, adaptability, and stress management abilities.

4. Travel Flexibility:

Willingness and ability to travel overseas, primarily within Indico and Southeast Asia, for on-site support and consulting.

5. Plus

The candidate who can speak Hindi or Tamil would be a plus.

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

• Support and advocate for Visa clients comprised of financial institutions and vendors
• Properly escalate incidents promptly per support guidelines and procedures
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues
• Work simultaneously and independently on multiple platforms
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance
• Support scheduled changes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Role:

The Project Manager will be a critical member of the team responsible for the delivery and support of technology solutions. He/she will be involved in full SDLC cycle of the system with experience in system integration.

To succeed in this role you must be a self-starter and have a positive attitude towards learning technical, business and industry concepts.

Primary Responsibilities:

• Able to grasp and understand business domain knowledge within a short timeframe.
• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to data.
• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.
• Management and coordination with external partners and vendors.
• Communicate to internal team and external users for all clarifications.
• Conduct user requirement gathering, training sessions with users where applicable.
• Prepare and update documentations and reports where required.
• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Qualification & Requirements:

• Only Singapore Citizen need apply.
• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/ Information Technology or equivalent.
• Candidates with a relevant IT Diploma, with strong relevant experience, may also apply.
• Minimum of 5 years working experience in Project Management of medium to large scale government related projects will be considered.
• Must have experience in designing, coding, testing and implementing Java System Applications.
• PMP certified will be advantageous.
• Good written and verbal communication skills is required.
• Good management of time and able to set and adjust priorities for tasks according to changes in project activities.
• Versatile and able to adapt readily & effectively to unexpected or changing conditions.
• Goal-Oriented with strong drive and initiative to deliver.
• Self-motivated. Able to meet deadlines.
• Good team player.
• Strong analytical, communication and interpersonal skills.
• Willing to work extended hours during project peak period.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

We are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance,…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Technical Skills

• University degree in IT Engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on the Windows environment
• SQL skills
• Good Scripting skills

Mon to Fri: 9am to 5:30pm

Objective:

We are looking for a Field Application Engineer to drive new projects and business pipelines for FY24 growth.

Responsibilities:

• Responsible for pre & post sales requirements of Company’s Power Quality products (preparing technical documents & commercial proposals)

• Provides technical support to distributors and key account customer for troubleshooting, on-site testing and commissioning

• Provides trainings to distributors and customers to enhance their capabilities

• Responsible for design-in (spec-in) of company’s products with the distributor in the appointed territory and market segments, achieve yearly design-in targets

• Lookout for opportunities to cross out competitor part

• Coordinate PQ Application and On-site Measurement Services in line with the company strategy

• Maintains good relationship with both end-users, local distributors, external test laboratories and build customer loyalty through field visits

• Maintenance of existing customers base and achieve development of new potential customers.

• Effective use of CRM/CAS system to record key activities, including customer visit/call reports and opportunities

• Able to communicate and work well with internal departments.

• Any other responsibilities as assigned by the Strategic Account Manager or/and Sales Manager

Job Requirements:

• Possess fundamental PQ Harmonic knowledge and application.

• Basic knowledge of EMC / EMI compliance is a plus

• Bachelor’s degree or equivalent in Electrical/Electronics/Mechatronics Engineering or other relevant majors

• Prefer minimum 3 years technical experience in the field of industrial products

• Able to operate common test equipment like voltage meter, clamp meter, oscilloscope, analyzer, etc.

• Good interpersonal and communication skills

• Well-versed in basic MS Office tools (eg. Word, Excel) and SAP (preferred)

• Interpersonal savvy

• Good follow up and consultative approach attitude

• Able to work independently and resourceful

What we offer:

• Attractive remuneration and incentive package

• Annual leave, medical welfare and insurance

• Provide opportunities for career advancement within the company

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.