About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

We're in search of a dynamic Field Application Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries related to both product and application solutions.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

• Conduct Technical trainings.

• Support product quality control through rigorous testing and analysis.

• Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Degree or Diploma (with min 2 years of working experience) in Engineering Discipline (Mechanical / Electrical / Electronic / Mechatronics) or a similar field.

• Experience with Building Management Systems (BMS) would be advantageous.

• Knowledge of integration and protocols at both high and low levels, including analog/digital interfaces, and protocols such as Modbus, BACnet.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

• Able to work both independently and collaboratively as a valuable team player.

We are looking for a reliable and proactive Application Support Engineer for one of our established clients. Reporting to the Senior Manager (PMO), he/she will be responsible for supporting, troubleshooting, and fixing application errors that arise across the business. The ideal candidate should possess a minimum of 3 years’ relevant experience in system support, problem-solving, troubleshooting, and application development, along with excellent communication skills.

Responsibilities:

· Provide all levels of application support, handling change requests and project coordination.

· Analyze and troubleshoot application errors raised by business users.

· Establish the root causes of application errors and propose solution to Support Lead.

· Perform system bug fixing and testing under the supervision of System Analyst.

· Follow up on unresolved cases with end users/next level and ensure timely resolution.

· Report significant and recurring issues to support lead for future solution.

· Collect feedback to determine patterns and issues that can be resolved by building a knowledgebase.

· Provide FAQs to end user to ease in troubleshooting.

· Able to stay back for critical issue support and during project implementation.

· Reports and documentation.

· Complete all other application support related duties as assigned.

Key performance Indicators:

· Customer satisfaction.

· Good internal working relationships.

· Timely response and Resolution.

Requirements:

· Diploma or higher in Information Management / Technology.

· Minimum 3 years’ relevant experience in application system support, problem solving, troubleshooting and application development.

· Exceptional ability to identify application errors and root cause.

· Ability to develop and fix bugs in .Net, C#, Vue.js programming language.

· Possesses strong communication skills in both verbal and written forms, a positive working attitude, and is a fast learner.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Industry: HVAC Industry
Location: East
Working Hours: Monday Friday, 8.30am- 5.30pm
Basic + AWS + VB

Responsibilities:

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.
• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.
• Conduct Technical trainings.
• Support product quality control through rigorous testing and analysis.
• Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

Requirements:

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.
• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous. On-the-job training will be provided.
• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.
• Possess a valid Class 3 or 3A driving license, which will be an advantage.
• Able to work both independently and collaboratively as a valuable team player.
• Both Junior and Senior positions are available, depending on experience.

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755
JOBID: QWV77R8W

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

Maltem Singapore is currently seeking an Application Support Analyst for our Wealth Management Client.

Summary:

• The successful candidate will be responsible for supporting BAU Applications, maintaining Master Data Management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Skillset Requirements:

• Software Engineers who are comfortable to perform an Application Support Analytical role with an ability to read and support Coding related inquiries/tickets.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on Software Development skills with experience in multiple data related projects and:
• Java
• Spring
• Maven
• Experience in unit testing and regression testing.

Good-To-Have:

• Familiar with DevOps tools, CICD cycle, and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage.

Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while collaborating with cross-functional teams to optimize processes and resolve technical issues.

Key Responsibilities

• Maintain and manage the MDM system to ensure data integrity and accuracy.
• Monitor, troubleshoot, and enhance ETL processes and data pipelines to support real-time data publication.
• Collaborate with development teams to implement data-related projects using Java (Spring, Maven) and SQL.
• Perform unit testing and regression testing to ensure system reliability and accuracy.
• Work closely with stakeholders to identify and resolve technical challenges while providing consistent support.
• Document processes, workflows, and technical solutions for reference and knowledge sharing.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4 - 15 years of relavant experience, focusing on Java applications.
• Proficiency in SQL, with hands-on experience in Postgres and/or Oracle RDBMS.
• Strong programming skills with practical experience in Java, particularly with Spring and Maven frameworks.
• Experience in handling data-intensive projects and working with ETL tools and processes.
• Knowledge of testing methodologies, including unit testing and regression testing.
• Demonstrated ability to think analytically, solve complex problems, and learn new tools and technologies.
• Positive mindset with excellent collaboration and communication skills.

Preferred/Advantageous Skills

• Familiarity with DevOps tools, CI/CD pipelines, and version control systems like GitHub.
• Experience working in a Linux environment for application deployment and management.
• Knowledge or experience with AWS technologies, including cloud-based data solutions.
• Background in the financial or investment industry will be considered a significant advantage.

JOB DESCRIPTION:

Division: Regional Product Marketing

Reports to: Regional Product Marketing Division General Manager

Functional Relationships with:

ASEAN and India Sales Team; Communicate and collaborate with Japan HQ and Oversea technical affiliate for products’ promotion, technical support / troubleshooting, and new technical feasibility collaboration, and creation.

Position Profile:
The Application Engineering Manager is responsible to support the General Manager for developing and executing engineering solution services for overall business plan and strategic direction of the organization, specifically in the areas of engineering solution mid-term strategy, new market exploration and creation & business generation. He/she offers strategic leadership by articulating in depth technical feasibility knowledge and proposals (including both hardware, software and system) to develop solutions for customer and explore new market. Additionally, he is required to collaborate with various functional group in Japan HQ and other regional-HQ to synergize business creation initiatives.

Key Duties & Responsibilities:

• Develop Application Engineering services’ strategies & policy to support the achievement of the overall business objectives for ASEAN + India region.

• Synergize the product policy and strategy alignment with various functional group (HQ and other RMC) for targeted business segments’ opportunities creation.

• Lead application engineering activities for ASEAN region and enhance business wins though value creation and technical consulting service.

• Accelerate of immediate business opportunities.

• Technical support for connectivity module (embedded engineering)

• Product feature & demo tools development

• Conceptualize and facilitate the integration of Murata’s products (connectivity, sensor, etc) into solution and proposal for customer.

• Identify the local unique requirement & business opportunity through tech application marketing.

• Support engineering requirement (S/W, system, and H/W) into additional solution.

• Provide technical feasibility & perspective for possible Layer 3 business in ASEAN region.

• Support the product/business case development process through total Murata’s qualification and approval compliance, including all phases of evaluation, PoC, DR and QC/QA into mass production.

ABILITY/COMPETENCY REQUIRED

· Master degree in Electronic Engineering or related field preferred.

· A minimum of 15 years of working experience in regional / global embedded engineering environment & electronic industries.

· Proven records of product/system development project with connectivity’s technologies.

· Strong proficiency in embedded electronics, S/W and development platform of various micro-controller.

· Excellent verbal, written communication, and presentation skills.

· Deep understanding of market trends and development experience.

· Excellent interpersonal and conflict resolution skills.

· Excellent organizational and leadership skills.

· Strong analytical and problem-solving skills.

About us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Application Support Engineer to join our exciting team, to play a pivotal role in our banking technology division, responsible for ensuring the reliability, performance, and availability of critical banking applications.

Responsibilities

• Oversee the bank’s portfolio of applications, ensuring their stability, availability, and performance.
• Hands-on work on technical issue troubleshooting and ensure application functionality.
• Participate in the planning and execution of application upgrades and enhancements.
• Monitor system performance, track incidents, and proactively address potential issues.
• Ensure compliance with regulatory and security requirements for banking application.
• Continuously work towards making improvements in the release process.
• Provide regular reports on application support metrics and key performance indicators (KPIs).
• Support project team on DEV, SIT and UAT environment deployment and troubleshooting.
• Familiar with ITIL based Bank IT process, especially on incident, problem and change management.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or related fields.
• 3 years of Technical/Application Support experience on multi technology platforms.
• Good knowledge on Linux OS, Windows Server, PostgreSQL, SQL Server, Oracle.
• Cross-platform experience and the expertise to identify and resolve integration issues.
• Excellent understanding of the CI/CD practice.
• Familiar with application release methodology.
• Experience in software development lifecycle and agile development methodologies.
• Experience working in a financial services institution with understanding of MAS technology risk requirements.
• Highly self-motivated to excel in assigned tasks and to deliver results for a digital bank.
• Good communication and coordination skills.
• Hands-on development experience is a plus.
• Excited to work in a fast-paced environment.

A Day in Your Life at MKS:

As an Application Engineer , you will partner with Sales and Customers to support FEC process activities and improvement.

You Will Make an Impact By:

• Perform characterization study on new products and document the results in customer presentations for marketing purposes
• Presentation of products capability and performance to management and customers
• Provide on-site new process installations (Beta Site Evaluation) at customers for new products de-veloped
• Provide training to customers and applicators
• Support Functional Electronic Coatings (FEC) business in the Far East by processing samples for customers, evaluations/qualifications and conducting lab scale experiments to troubleshoot cus-tomer problems
• Responsible to ensure the FEC Laboratory cleanliness and maintenance through practicing good housekeeping methods.
• Ensure work time is recorded and uploaded into the SAP platform for all projects completed and in-hand.
• Health, Safety & Environment (HSE) Responsibilities: Safety remains our number 1 priority. Making HSE as an integral part of all activities. The successful candidate must agree to comply with our in-ternal HSE & QS policy and other relevant local regulations.
• Other jobs / tasks assigned by the Application Manager and Business Manager
• Travel Requirements : 30% of travel is required

Skills You Bring:

• Degree in Chemistry or equivalent. Masters or PHD in chemistry can be considered.
• Minimum of 3 years working experience in the related function /industry.
• Good knowledge of electrochemistry and surface finishing technology
• Good command in English.
• Good communication and interpersonal skills.
• Candidate should be proactive, highly motivated, goal-oriented and customer-oriented person
• Good communication skills, resilience, good reporting
• Excellent analytical thinking, able to work under minimum supervision and independently, at the same time a highly committed team player.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

• Develops solution by preparing and evaluating alternative workflow solutions.
• Controls solution by establishing specifications and coordinating production with programmers.
• Accomplishes information systems and organization mission by completing related results as needed.
• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.
• Participate in key regional meetings and provide updates and align for programs and projects.
• Bachelor's degree in Computer Science or Information Technology
• Min 7years of experience is required
• Possess technology delivery capability, solution design with project governance framework

We are seeking a highly skilled and experienced Senior Application Security Manager to join our Information Risk Management (IRM) Team. In this role, you will be responsible for evaluating and improving the security posture of our applications by identifying, assessing, and mitigating security risks. You will also provide expert security consultation related to security architecture and conduct comprehensive project and vendor risk assessments. You will work closely with cross-functional teams to ensure our applications are designed and implemented with security best practices.

Key Responsibilities:

• Conduct comprehensive security assessments of applications, including threat modelling, vulnerability scanning, and penetration testing.
• Identify, document, and communicate security risks and vulnerabilities to stakeholders, providing actionable recommendations for mitigation.
• Collaborate with development, operations, and security teams to integrate security into the software development lifecycle (SDLC).
• Lead security training and awareness initiatives for development and operations teams to promote secure coding practices and risk management.
• Provide expert security consultation and guidance on security architecture to ensure the design and implementation of secure systems.
• Perform information risk assessments for new/existing projects, IT outsourcing security reviews, and 3rd party risk assessments and ensure compliance with security standards.
• Provide security consultations to internal customers by identifying possible security threats and determining the best security measures.
• Lead security incident management domain by responding to security incidents and conducting cyber tabletop exercise.
• Stay up-to-date with the latest security trends, vulnerabilities, and technologies to ensure ongoing protection of applications.
• Prepare and present detailed reports and dashboards on security assessment findings and remediation progress to management.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field; relevant certifications (e.g., CISSP, CISM, CEH, OSCP) are a plus.
• Minimum 8 years of experience in application security, information security, or a related field, with a focus on security architecture, risk assessment, and security incident management.
• Strong understanding of application security principles, practices, and technologies, as well as security architecture frameworks and methodologies.
• Experience with security assessment tools such as Burp Suite, OWASP ZAP, Nessus, or similar.
• Proficiency in scripting and programming languages (e.g., Python, Java, JavaScript) for security testing and automation.
• Familiarity with secure coding practices and frameworks (e.g., OWASP Top Ten, SANS CWE Top 25).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple projects and priorities effectively.
• Experience in cloud security (e.g., AWS, Azure) and security architecture is a plus.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

REQUIREMENTS FOR IT APPLICATION BUSINESS ANALYST (BA)

Work Experience in recent EIGHT (8) years:

a. Candidate must have minimally THREE (3) years of relevant IT Application BA experience.

b. Candidate must have THREE (3) year of working experience with Agile Methodologies, tools and delivery.

c. Candidate must have THREE (3) years of exposure in Cloud Technology and implementation.

Technical Skillset in recent EIGHT (8) years:

a. Candidate with minimally FIVE (5) years of experience in supporting .Net or J2EE, Oracle Database or SQL Database, Weblogic or JBoss or Tomcat.

Added Advantage General Skillset.

a. Candidate with strong communication skills.

b. Candidate with strong problem solving and analytic skillset.

c. Candidate with experience in supporting applications operations and audit fieldwork.

d. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management.

e. Candidate with experience in supporting Government Project.

f. Candidate with relevant healthcare domain knowledge

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Scope of Activities include but not limited to:

• Conduct thorough analysis of current business operations and the existing system landscape, identifying gaps between the "as-is" and "to-be" of business processes and systems.
• Design and develop the necessary tools (e.g. Excel, Access, VB.NET and/or other suitable migration tools) to fill identified gaps and support the transition to the future operating system.
• Develop migration tools to facilitate the smooth transfer of data from legacy systems to new platforms, primarily working with .CSV files, Oracle databases, Access database, and other relevant data formats.
• Utilize MS Access, Excel, VB.NET, and other tools to create automation for data extraction, transformation, and loading (ETL) processes.
• Troubleshoot and resolve issues related to data migration, ensuring data integrity and consistency across all migration phases.
• Review, enhance, and develop new End-User Computing (EUC) and/or RPA tools to streamline business processes, improve operational efficiency, and ensure compatibility with new system functionalities.
• Work closely with business users, functional teams, and IT departments to define requirements for tool development and ensure tools meet operational needs.
• Develop and manage reports to track the progress of tool development, migration efforts, and operational improvements.
• Report issues related to tool performance, development status, and any operational challenges to the relevant stakeholders and teams.
• Maintain detailed documentation of tool functionalities, migration processes, and any changes to systems or processes.

Experience, Knowledge & Skills Requirements

• Degree or equivalent in Information Technology, Computer Science, or Business Information Systems.
• Minimum 5 years of experience in tool development, systems migration, or business process automation in a banking or financial services environment.
• Proficient in developing and maintaining migration tools using Excel, Access, and VB.NET.
• Hands-on experience with Oracle databases, Access databases, and working with .CSV files for data extraction, transformation, and loading (ETL).
• Experience with EUC (End-User Computing), RPA (Robotic Process Automation), and related tools in a banking context is a plus.
• Strong understanding of banking operations, business processes, and system integration needs.
• Proven ability to collaborate with cross-functional teams and manage tool development projects.
• Strong troubleshooting and problem-solving skills, particularly in relation to data migration and system integration.
• Excellent communication and reporting skills, with the ability to translate technical information to non-technical stakeholders.

Other Requirements

• Meet agreed deadlines, with demonstrable Productivity.
• Strong interpersonal, verbal and written communication skills.
• Ability to work in a culturally diverse and inclusive environments.
• Flexibility in scheduling with willingness to work extra non-standard hours if required.
• Willing and able to travel 25% or more (domestic, regional and international) with increasing responsibilities as business expands.

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

VIBTECH GENESIS excels as a premier provider specializing in industrial IoT maintenance solutions. Renowned for our innovative approach, we continuously push the boundaries of technological advancement in predictive and preventive maintenance within our industry. We are currently seeking a passionate and knowledgeable Sales & Application Engineer to join our team. If you possess robust technical expertise, excellent communication skills, and a dedication to driving sales growth, we encourage you to apply.

JOB RESPONSIBILITIES:

• Know-how, know-where, and know-what for sales approach and deal closure.
• Engage with customers to comprehend their requirements and suggest appropriate Products, Services, Solutions, and Training.
• Develop and deliver compelling product presentations to potential clients, including hands-on product demonstrations.
• Build and maintain strong relationships with existing clients while actively seeking and engaging new customers.
• Provide technical guidance and assistance to clients, addressing queries and resolving challenges.
• Generate technical proposals, quotations, and participate in contract negotiations.
• Conduct product training for clients, ensuring they fully understand the applications and benefits of our solutions.
• Stay updated on industry trends, market dynamics, and competitive offerings.
• Collaborate cross-functionally with project, IT, and service teams to ensure the timely execution of product installations, solutions implementation, and a smooth delivery process.
• Visit clients’ locations and conduct on-site demonstrations, showcasing our portable equipment.
• Maintain compliance with ISO9001 and ISO45001 standards in daily work.

JOB QUALIFICATIONS:

• Diploma/Degree in Mechanical / Electrical / Computer Engineering, or a related field.
• Minimum 1 year of technical sales experience.
• Proven experience in sales and marketing, preferably in the industrial sector, with a focus on oil refining and process, machinery, and predictive maintenance.
• Embraces a growth mindset with strong personal integrity. Demonstrates teamwork, proactive problem-solving, and a positive approach to managing challenges. Ability to collaborate effectively across diverse teams is crucial.
• Good understanding of technical specifications, contract interpretation, and excellent sales negotiation skills.
• Comfortable with on-site settings, even in challenging environments.
• Familiarity with GeBIZ and/or open tender procedures would be an added advantage.
• Ability to start work within a short notice period is preferred.

We appreciate all applicants for your interest. Please note that only those selected for an interview will be contacted.

Job Description & Requirements

Responsibilities

• Efficiently manage multiple incidents simultaneously in a high pressured environment
• Handle all customer requests via various support channels; inbound phone calls, email, and chat
• Clearly document and investigate all Support incidents
• Comprehensive understanding of DCS’s platform and technical architecture so to effectively troubleshoot issues
• Provide timely and meaningful updates to customers
• Perform Level 1 Helpdesk troubleshooting, Level 2 remote troubleshooting, and Level 2 Onsite troubleshooting activities for existing Customers.
• Standby support for our Customers on off-office hours, weekends and public holidays on a rotational basis

Requirements

• Minimum IT Diploma
• Able to communicate with clients effectively
• Minimum 2 years’ experience on Customer support
• With experience in CRM / Loyalty System / POS / Real Estate systems / Simplicity is preferred
• Good background in Microsoft SQL Database
• Exceptional customer handling, telephone and written skills
• Investigation and diagnostic skills and an enthusiastic ability to problem solve

Note: By providing us your contact details, you are giving us your consent to use your personal information for follow up purposes. For more information, please refer to our data protection policy.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Application Engineer
• Working Location: East (Closest MRT - Ubi)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $3200
• Duration: Permanent

Key Responsibilities

• Assist with vision software, GUI, and SDK integration.
• Develop and implement robotic applications and AI functionalities.
• Conduct evaluations and proof of concept, and create proposals for project initiatives.
• Install and provide on-site system support.
• Contribute to R&D efforts for emerging technologies.

APPLY NOW!!!

• Must Diploma/bachelor’s degree in an Engineering or Physics related discipline.
• Candidates with relevant experience but without the education will still be considered.
• Minimum of one (1) year of relevant work experience.
• Able to travel overseas for work
• Training will be provided for candidates without relevant experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70610 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

PTC System (S) Pte Ltd is a leading IT solutions provider specializing in innovative and reliable technology services. We deliver cutting-edge solutions in areas such as cybersecurity, cloud computing, data center infrastructure, and IT systems integration. We are seeking for a Application development manager to lead the development and deployment of innovative solutions for disaster response and organizational resilience.

Job Description

Design and Development of Mission-Critical Systems

Lead the design and development of mission-critical systems for disaster response working with Linux OS and utilizing PHP, Vue.js and COBOL. This includes ensuring the scalability and fault tolerance of these systems while achieving seamless integration with existing infrastructure. This role involves establishing robust protocols for rapid deployment and enabling real-time data processing capabilities during emergencies to ensure operational effectiveness.

Database and Web Server Optimization

Manage PostgreSQL to ensure secure and efficient data handling, incorporating predictive analytics to support preemptive disaster measures and oversee Apache configurations to optimize web server performance for high-traffic scenarios during crises.

Comprehensive Disaster Preparedness Initiatives

Develop in-depth evacuation manuals and simulation-based training plans. Provide expert consulting to enhance organizational disaster preparedness, aligning strategies with international standards and fostering resilience against diverse natural disasters.

Risk and Compliance Management

Spearhead ISMS (Information Security Management System) certification processes, ensuring the organization meets stringent security standards. This includes conducting in-depth risk assessments, developing and implementing effective mitigation strategies, and collaborating closely with the Japan HQ to carry out rigorous mutual internal audits. Additionally, the role involves ensuring that all systems comply with global regulatory frameworks, maintaining a high standard of security and compliance across the organization.

Project Coordination and Integration

Drive collaborative DevOps project management by leveraging tools such as Git, GitLab, Jenkins, and Backlog to streamline development and deployment processes effectively. This includes facilitating synchronized communication between global and regional teams to ensure alignment with diverse technical and operational requirements, enabling seamless project execution and delivery.

Job Requirements

1) More than 8 years of experience in software development and engineering in the ICT company operating globally. Successful candidate must be in the ICT industry for the last 5 consecutive years, as to have extensive knowledge and experience in the latest market.

2) At least 3 years of experience in leading and managing the requirement analysis, design, development, implementation, and maintenance of cross-functional application and software development projects as a manager and above, with a proven track record of successfully aligning regional operational goals to drive organizational efficiency and effectiveness to enterprise clients such as clients in cross-border operations, listed companies, government body and large financial institutions.

3) More than 3 years of experience working with Linux OS, and development experience with Javascript, PHP, Vue.js and COBOL, demonstrating expertise in disaster-tolerant system design and real-time data processing. Successful candidate is required to have experience in providing full development lifecycle from concept to deployment to healthcare providers and public sectors.

4) Demonstrated expertise and advanced skills in PostgreSQL, with a proven track record in designing high-availability systems and leveraging predictive analytics to support disaster risk mitigation strategies.

5) Expertise in ISMS (ISO 27001) certification process, with proven experience in implementing risk assessments, audit preparation, and security measures collaborating closely with foreign-affiliated ICT company’s headquarters.

6) More than 3 years experience in developing evacuation manuals, creating training plans, and providing consulting services to enhance organizational resilience and disaster preparedness.

7) More than 5 years of advanced proficiency in DevOps practices, including expertise in tools such as Git, GitLab, Jenkins, and Backlog, with a strong track record in designing and implementing automated CI/CD pipelines.

8) Strong skills in simplifying complex technical concepts for diverse stakeholders including clients, and effectively fostering collaboration across globally distributed teams.

Location : Singapore

Reports to : Director, Customer Innovation, Texture & Healthful Solutions Asia Pacific

Direct reports : Yes

Workplace type : Hybrid

This Application Lead is responsible for providing technical leadership in food applications to support key strategies for growth in Asia Pacific.

Core Responsibilities:

• Product Innovation – Develop technical strategy and maintain high level of scientific discipline. Manage application projects that have significant business impact. Develop innovation pipeline.
• Technical Support – Provide in-depth technical solutions in ingredient, formulation, processing. Conduct seminar and technical training for go-to-market teams and customers.
• Capability Build & People Management – Develop capability roadmap. Lead and coach technical team.
• Technology – Keep up to date on information on food trends and technology.

Qualified candidates will have:

• Minimum a Bachelor’s degree in Food Science, Food Technology or science-related field.
• Minimum 10 years’ experience in innovation / R&D food industry.
• At least 5 years’ experience working in food manufacturing environment.
• Good track records of successful product launches
• In-depth technical knowledge and hands-on skills
• Good people management skills
• Ability to travel within the region

Job Responsibilities

• Provide troubleshooting L2 support and response on application incidents.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Knowledge in Site Reliability Engineering (SRE) or working with SRE team is a plus.
• Knowledge in scripting (Python/SQL/Bash) is a plus.
• Responsible and proactive approach to resolving problems, and have a structured approach to problem-solving.

Job Summary :

Provide pre-sales and post-sales support to customer on semiconductor testing. Maintain customer satisfaction so as to maintain or become the preferred tester platform

Job Responsibilities:

• Project delivery and support of Test Program/Test Library creation, conversion or consultation as required by Customer
• Provide support and consultation for Hardware and Software solutions for Customer Projects
• Post sales consulting and support including test methodology enhancements and modifications, test hardware/ software feature recommendations and audit
• Support and debug production issues like correlation, test time and yield discrepancy etc
• Delivery of application training, knowledge transfer and skill-up for Customer

Minimum Qualifications:

• Bachelor's Degree or equivalent
• Minimum 7-10 years of working experience in IC testing industry
• Good knowledge of digital/Mixed signal test methodologies
• Well versed with Java and C++, script programming, knowledge on 93000 software and debugging tools will be an added advantage
• Good experience in test program development and test floor exposures
• Strong problem solver with good technical capabilities, good communication skill, self-motivated, customer focus and result oriented
• Ability to work independently with minimum supervision

Key Responsibilities:

• Project Management including project scheduling, execution and handling over of commissioned system
• Project lead and ensure smooth deployment
• Top monitor project resources, budget, schedule and scope of work
• Provide technical expertise on site to troubleshoot and propose the best solution for our clients
• Conduct preventive maintenance to ensure optimal performance of equipment.
• Propose and recommend improvement projects to clients to upgrade existing equipment performance.
• Attend to site installation, equipment breakdown and servicing, and emergency requests from client
• Collaborate with cross-functional teams to deliver exceptional after-sales support to our clients
• Utilize your technical know-how to identify, diagnose and repair complex issues efficiently.
• Other ad-hoc duties

Qualifications:

• Must possess a minimum Diploma in Engineering (Mechanical / Electrical / Automation) or equivalent.
• Minimum 3 years relevant experience required and knowledge related to electromechanical control & automation.
• Programming skills and understanding in PLC & Robotic Control.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Travel, often on short notice, to customer sites to resolve problems or support other team members.
• With class 3 driving license.
• Regional travel experience.

Responsibilities:

• Promote Company Products on TikTok:Responsible for promoting the company's application product on the US TikTok platform.
  Select quality cooperative influencers/KOLs to achieve promotional cooperation.
  
• Content Production:Assist in the content production process.
  Collaborate and liaise with influencers/KOLs, writing scripts, creating attention-grabbing content, and scheduling content publishing on TikTok platforms.
  
• Trend Analysis and Recommendations:Keep abreast of emerging trends and make appropriate recommendations for effective promotion and product placement.
  Collaborate with influencers/KOLs to develop ad creatives required for product placement.
  
• Data Analysis and Reporting:Use a data-driven mindset to measure, analyze, and report the traffic performance of TikTok ads.
  Analyze metrics cyclically to determine the output and value of TikTok content. Use data as a critical planning tool to refine strategy and tactics.
  
• Influencer/KOL Relationship Management:Attract, engage, manage, and maintain positive relationships with influencers/KOLs.
  
• Discord Community Management and Development:Manage and develop Discord community engagement.
  Implement strategic initiatives to boost weekly retention on Discord.
  Facilitate and engage in community discussions in Discord channels and group chats, resulting in increased activity levels and improved user satisfaction and retention.
  

Qualifications:

• Proven experience in social media marketing, particularly on TikTok and Discord.
• Strong understanding of influencer/KOL marketing and content production.
• Excellent communication and collaboration skills.
• Proficient in analyzing data and metrics to drive strategy.
• Ability to stay updated with emerging trends in social media and community engagement.
• Experience in managing and growing online communities, specifically on Discord.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Flexible working environment with opportunities for growth and development.