Overview

We are seeking a motivated and dynamic Junior Application Consultant to join our team. The ideal candidate will support the implementation, customization, and maintenance of business applications to ensure their optimal performance for clients. As a Junior Application Consultant, you will work closely with senior consultants to learn and develop your skills in application consulting, while assisting in analyzing client requirements and providing technical expertise.

Key Responsibilities

• Client Support: Assist in providing support for application users, including troubleshooting, resolving issues, and performing application updates.
• Application Implementation: Support the implementation of applications by configuring and customizing them based on client requirements.
• Requirements Gathering: Collaborate with clients to gather business requirements, and assist in translating these requirements into technical solutions.
• Testing and Validation: Assist in the testing of applications, ensuring that they meet functional and technical specifications, and resolve any identified issues.
• Documentation: Create and maintain user manuals, technical documentation, and knowledge base articles.
• Training and Support: Provide basic training for end-users and assist in developing training materials for clients.
• Continuous Learning: Stay updated with the latest industry trends, tools, and technologies related to the applications you work with.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• Strong understanding of business processes and software applications.
• Basic experience with software implementation, integration, or support (internships or projects).
• Familiarity with SQL, programming languages, and basic system analysis.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Skills

• Ability to learn new applications and technologies quickly.
• Basic knowledge of application lifecycle management.
• Familiarity with Agile and/or Waterfall project methodologies.
• Good written and verbal communication skills.
• Detail-oriented with excellent troubleshooting skills.

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities and Requirements:

• Proven experience in Level 2 application support within the financial services or trading technology space.
• Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.
• Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.
• Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills:

• Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.
• Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.
• Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.
• Understanding of networking protocols and data feeds and how they interact with trading platforms.
• Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills:

• Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
• Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
• Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

• Ability to think critically and solve complex problems, particularly in high-pressure situations.
• Proactive approach to identifying and addressing potential issues before they impact the project.
• Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

• Customer-focused with a passion for delivering excellent user support.
• Self-motivated, with the ability to work independently and as part of a team.
• Strong attention to detail and methodical approach to incident management.
• Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

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• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Responsibilities

• Manage the software development lifecycle, including planning, design, development, testing, and deployment.
• Coordinate with stakeholders to define project scope, goals, and deliverables.
• Ensure that software development projects are delivered on time, within budget, and meet quality standards.
• Oversee technical teams to ensure alignment with project objectives.
• Manage software vendors and third-party software developers as needed.
• Develop, implement, and maintain policies, procedures, and standards for software development and maintenance.
• Monitor and report on project progress, performance, and risks to senior management.
• Ensure compliance with regulatory and security requirements in software deployment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a Software Application Manager or similar managerial role.
• Strong understanding of software development methodologies, such as Agile and Scrum.
• Proficient in project management tools and software.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of regulatory and security requirements in software implementation.

Skills

• Project Management
• Software Development
• Agile/Scrum
• Jira
• Microsoft Project
• Risk Management
• Vendor Management
• Regulatory Compliance
• Security Standards
• Leadership

Key Responsibilities:

Application Support:

• Provide second and third-level support for Java-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

Troubleshooting:

• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

• Work closely with development teams to understand application functionalities and dependencies.
• Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
• Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

• Participate in the development and deployment of application updates and enhancements.
• Write and maintain documentation for application support processes and procedures.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

• Manage and prioritize incident tickets and service requests.
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.
• Any other ad-hoc duties as assigned by supervisor.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience in Java development and application support.
• Technical Skills:
  • Proficiency in Java and Java EE technologies.
  • Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  • Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  • Familiarity with version control systems (Git, SVN).
  • Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  • Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Overview

We are seeking a motivated and dynamic Junior Application Consultant to join our team. The ideal candidate will support the implementation, customization, and maintenance of business applications to ensure their optimal performance for clients. As a Junior Application Consultant, you will work closely with senior consultants to learn and develop your skills in application consulting, while assisting in analyzing client requirements and providing technical expertise.

Key Responsibilities

• Client Support: Assist in providing support for application users, including troubleshooting, resolving issues, and performing application updates.
• Application Implementation: Support the implementation of applications by configuring and customizing them based on client requirements.
• Requirements Gathering: Collaborate with clients to gather business requirements, and assist in translating these requirements into technical solutions.
• Testing and Validation: Assist in the testing of applications, ensuring that they meet functional and technical specifications, and resolve any identified issues.
• Documentation: Create and maintain user manuals, technical documentation, and knowledge base articles.
• Training and Support: Provide basic training for end-users and assist in developing training materials for clients.
• Continuous Learning: Stay updated with the latest industry trends, tools, and technologies related to the applications you work with.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• Strong understanding of business processes and software applications.
• Basic experience with software implementation, integration, or support (internships or projects).
• Familiarity with SQL, programming languages, and basic system analysis.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Skills

• Ability to learn new applications and technologies quickly.
• Basic knowledge of application lifecycle management.
• Familiarity with Agile and/or Waterfall project methodologies.
• Good written and verbal communication skills.
• Detail-oriented with excellent troubleshooting skills.

RESPONSIBIITIES & DUTIES

* To design, write & troubleshoot machine electrical & control systems for factory automation, smart-factory technologies as well as AI platform.

*To design and perform detailed designing for machine electrical control systems for Factory Automation, Smart-Factory Technologies, Machine & Equipment Manufacturing.

*To write Programmable Logic Control (PLC) program for automatic machine control & processes. Preferably, with Industrial PC (IPC) programming experiences too.

* To collaborate and work together with the Design Team (comprising of both mechanical & electrical members) for the design concept arising from new projects proposal and confirmed projects.

*To lead the in-house electrical staff and/or the company’s appointed electrical vendors on the respective machine control and electrical systems and operations of the projects.

*To lead the assembly members & technicians during Machine set-up, Machine Assembly Process, Alignment, Testing & commissioning in the Company and/or customer site.

*To spearhead meetings and review with the design team and the customers on control system requirements and specification.

SMART-FACTORY TECHNOLOGIES & SOLUTIONS

*To team up with cross-disciplinary teams of engineers & specialists focusing on smart factory technologies & projects.

*To ideate and build robust data and digital technology driven solutions for advanced manufacturing / industrial processes.

*To leverage AI and robotics-integration solutions to meet customers’ automation & real-time needs.

PROGRAMMING SKILLS & REQUIREMENTS

* PLC based system: ladder, functional block, structure text

* PC based system: C++, VB (visual basic)

Department Overview:

Aristos Solutions BU focus on creating customised state-of-the-art automation solutions for all possible industries. By utilising Akribis Systems' direct drive linear and rotary system, we are able to achieve high speed and high precision assembly, inspection or testing solution for our customer.

Job Description

• Application support and setup of motion control system, machine vision system, signal and control devices, used in motion control products and automation equipment
• Design of electrical schematic diagram, single line diagram, cable harness and build, for motion controller systems, device and sensors, used in Industrial automation machine and equipment
• Perform DOE for risk mitigation and feasibility studies on design concept
• Creation of Bill of Material of cables assembly and electrical component used in project
• Review and guides the development of product manual and application notes for new products/applications
• Evaluate and recommend product / solutions for new applications according to customer’s specification
• Understand and help to resolve application issues encountered in projects and by customer
• Work with team to fomulate work instructions
• Machine commisioning in factory/customer Site
• Ensure design meets project required milestone and timeline
• Provide training to customer
• Overseas travel is required with short notice period

Qualifications

• Candidate must process at least Bachelor Degree in Mechanical / Electrical / Mechatronic Engineering or equivalent OR-Fresh graduates with relevant knowledge in their course of study are welcome to apply.
• Knowledge in programming and / or experience in automation field are added advantage
• Preferably with 1-2 Year(s) of working experience in Industrial Automation, Semiconductor or any other related field/industry is required for this position.

Other Information

Skillset(s) Requirement:

• Required Knowledge: Power sizing, power distribution, motion control (advantage)
• Required Skill(s): AutoCAD, Solidworks, Motion control software (advantage)

Attributes:

• Strong communication and analytical skills, energetic and willing to work hard
• Ability to prioritize and multi-task in a fast-paced environment
• Responsible, Positive Attitude and able to work well as a team
• Possess good initiative and good critical thinking skill to solve issue at root cause level

• Technically sound with at least 5 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML. Basic understanding of Solaris and/or Linux OS such as RHEL would be required.
• Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.
• Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.
• Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Application Engineer
• Working Location: East (Closest MRT - Ubi)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $3200
• Duration: Permanent

Key Responsibilities

• Assist with vision software, GUI, and SDK integration.
• Develop and implement robotic applications and AI functionalities.
• Conduct evaluations and proof of concept, and create proposals for project initiatives.
• Install and provide on-site system support.
• Contribute to R&D efforts for emerging technologies.

APPLY NOW!!!

• Must Diploma/bachelor’s degree in an Engineering or Physics related discipline.
• Candidates with relevant experience but without the education will still be considered.
• Minimum of one (1) year of relevant work experience.
• Able to travel overseas for work
• Training will be provided for candidates without relevant experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70610 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Role Overview

We are looking for a Clinical Application Manager to join our team, supporting a group of Scientists and driving the adoption of intraoperative neuromonitoring services in the market.

The Clinical Application Manager will oversee daily operations of Scientists within a designated geographical region, focusing on team development, strengthening relationships with surgeons and hospitals, and exploring new business opportunities. This includes providing education and training, ensuring smooth execution of services, and managing regional and international activities as needed.

Primary Responsibilities

• Supervise and support the operational and clinical activities of Scientists in the region.
• Build and nurture relationships with key stakeholders, including surgeons, anesthetists, and hospital administrators, to promote neuromonitoring services.
• Oversee workforce planning, training, and education to ensure team competency and professional growth.
• Collaborate with the Clinical Supervisor to develop strategies that align with organizational goals and support market expansion.
• Represent the team and organization in regional and international forums or meetings as required.

Key Duties

• Apply advanced neuromonitoring techniques such as somatosensory evoked potentials, motor evoked potentials, EEG, EMG, and cranial nerve monitoring to provide real-time insights during surgeries.
• Troubleshoot technical issues to ensure seamless operation of equipment during procedures.
• Communicate monitoring strategies and findings effectively with surgeons and anesthetists.
• Maintain detailed documentation and prepare reports to support clinical and legal requirements.
• Manage equipment maintenance, including calibration and repair, and ensure adherence to safety and infection control standards.

Skills and Qualifications

• Comprehensive understanding of neuromonitoring, neuroanatomy, and related fields.
• Proven leadership experience with a track record of supporting and managing teams.
• Strong analytical, interpersonal, and communication skills.
• Familiarity with market trends, resource management, and business development is advantageous.
• Bachelor’s degree in biomedical science, medical science, or related disciplines; advanced education in business or marketing is preferred.
• Minimum 4 years of experience in neuromonitoring with demonstrated expertise in intraoperative monitoring.

Job Description:

• Conduct application test of oil samples and make application samples for evaluation and submission to customers within a specific time frame.
• In charge of monitoring projects and ensure projects sun smoothly with the specified time frame
• Assist in formulating new bases, policies and procedures.
• Preparation of application and samples for sensory testing by Perfumer, CFG’s.
• Maintain and track stock level of laboratory equipment and supplies such as glass bottles, raw materials, etc., for base formulation.
• Systematic filing and maintenance of formulation and records.
• Regularly check and ensure raw materials are stored at correct temperature to ensure quality and safety.
• Perform standard laboratory tests in according to prescribed procedures and recording of test results.
• Maintain and ensure a clean and safe laboratory environment and workplace.

Job Requirements:

• Degree in Science & Technology, Cosmetic and Perfumery, Chemistry or related discipline.
• At least 1 year of relevant experience in fragrance application

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Provide second and third-level application support for Java-based applications.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.
• Troubleshooting: Analyze, identify, and resolve complex software issues.
• Participate in the development and deployment of application updates and enhancements.
• Manage and prioritize incident tickets and service requests.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Minimum of 5 years of experience in Java development and application support
• Proficiency in Java and Java EE technologies
• Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  • Familiarity with version control systems (Git, SVN).
  • Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  • Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are looking for an experienced DevOps Engineer with on time series like One Tick.

Responsibilities:

• Maintain our time series database (OneTick)
• Drive our automation effort by proposing and developing scripts
• Manage configuration, packaging and deployments of application components based on software and documentation delivered by developers
• Drive the onboarding of our application to common platforms (Observability Testing Framework, CI/CD platform…)
• Participate in the documentation effort
• Be a driver for standardization and automation
• Foster the engineering culture within your team

Requirements:

• Linux administration background (software packages, text processing, filesystem management, maintaining environments, logfile investigations)
• Scripting skills (bash, powershell, Python)
• Ability to work on both Linux and Windows infrastructure
• Observability tools (Grafana, ElasticSearch, fluent-bit, OpenTelemetry)
• knowledge with CI/CD experience (Jenkins, BitBucket, GitLab, Octopus, Maven)
• knowledge of communication stacks (RabbitMq, Kafka, Websocket, Websphere MQ)
• Preferred Qualifications:
• Experience with Onetick application (time series database), service configuration (memory loader, locator files, system process), graph queries and admin tasks.
• Experience with distributed architectures and high-throughput, low-latency systems.
• Knowledge of Agile methodology and tools (SAFe, JIRA, Confluence)
• Work experience in the banking or financial industry.

This is an initial 1-year contract role. (Perm conversion)

Job Description:

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Experience: 1 - 3 years

Proven experience in Level 2 application support within the financial services or trading technology space.

Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.

Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.

Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.


Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.

Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.

Understanding of networking protocols and data feeds and how they interact with trading platforms.

Experience with SQL and the ability to query databases to investigate data-related issues.


Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.

Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.


Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

Job Scope:

• Provide technical support to customers for software, hardware, and application-related issues.
• Troubleshoot and resolve product or system issues reported by clients.
• Assist in the installation, configuration, and setup of software or systems.
• Respond to customer inquiries via phone, email, or chat, ensuring timely resolution.
• Collaborate with development teams to report bugs and suggest product improvements.
• Document support cases, solutions, and frequently asked questions (FAQs) for internal use and customer reference.
• Perform product demonstrations and training sessions for customers.
• Provide post-sales support and ensure customer satisfaction.
• Escalate complex issues to senior technical staff or engineers.
• Participate in software testing and quality assurance activities to identify potential issues.
• Assist with product updates, upgrades, and patches.
• Maintain knowledge of product features, updates, and industry trends to offer relevant technical advice.
• Generate technical reports and user manuals or documentation as needed.
• Ensure effective communication between customers and internal teams to resolve technical challenges.

Requirements:

• Degree in Electronics, Electrical, Engineering, Industrial, or Mechatronics
• Entry-level candidates welcome, no experience required
• Passion for automation, creative and adaptive mindset
• Strong communication skills, able to explain technical concepts clearly
• Product training provided
• Knowledge of PLC, Control/Automation, and IoT is a plus
• 1–2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Experience: 6+ Years

Role: Application/ Technology Delivery Manager

Key Domain/ Technical Skills:

• Experience with managing end to end implementation of projects.
• Experience with managing and working with external vendors/teams.
• Database (Ability to use and understand for the purpose of analysis and design and investigation)
• Analyse Requirements and form solutions for the application.

Key Responsibilities:

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.

Key Requirements:

Essential:

• Commitment.
• Minimum 5 years of working experience in E2E project implementation
• Good understanding and experience in Software Development Life Cycle (SDLC).\
• Experience in working in vendor environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

Working experience with AML (specifically transaction monitoring will be nice to have).

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus.

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus.

• Conduct thorough needs assessments to identify current and future customer requirements.
• Collaborate with clients to understand their business operations and visualize future-state solutions, including data flows and process improvements.
• Provide expert technical guidance and industry best practices to optimize solutions.
• Troubleshoot issues, identify root causes, and propose effective solutions.
• Develop comprehensive system requirements documentation and communicate them clearly to development teams.
• Review and ensure the quality of deliverables produced by development teams.
• Lead and manage small to medium-sized projects from initiation to completion.
• Provide support and guidance to team members as needed.

Requirements

• Possess a strong understanding of the Software Development Life Cycle (SDLC) and be proficient in both waterfall and agile development methodologies.
• Interpersonal skills, and the ability to collaborate effectively within a team environment.
• Possess strong consulting skills and relevant experience.
• Be proficient in Microsoft products, such as Dynamics or Power Platform. Possess strong design skills and programming and testing abilities (including test planning and familiarity with testing methodologies).
• Exhibit strong analytical, problem-solving, documentation, and reporting skills. BPMN skills are a plus.
• Be proactive and eager to explore enterprise solutions, software, and technology.
• Possess project management skills for small to medium-sized projects. Be detail-oriented and able to effectively plan, organize, and structure work.
• Have experience in enterprise solutions, including workflow, app development, RPA, Power Platform, cloud solutions, project management, etc.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25007

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities

• Monitor production issues, respond based on production defect severity SLAs.

• Respond to production issues related to AS/400 platforms, providing quick and effective solutions.

• Investigate, diagnose, and resolve production issues, including system errors, slow performance, and application failures.

• Ensure minimal downtime and provide detailed troubleshooting steps for incidents.

• Track, prioritize, and resolve incidents related to the AS/400 systems, ensuring timely closure within service level agreements (SLAs).

• Collaborate with other technical teams to escalate and resolve more complex issues.

• Use monitoring tools to continuously track system health, applications, and background processes.

• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

• Maintain detailed documentation of system configurations, troubleshooting steps, and procedures.

• Provide regular reports on system performance, incident resolution, and overall system health.

• Ensure that all work is properly logged in the incident and change management systems.

Requirements:

• At least 3-5 years’ relevant experience preferably in Application Support.

• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

• Willing to work in onsite shift-support model [24*7]

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· Preferred 8+ years of experience, with mandatory prior experience in the banking or insurance domain.

· Strong proficiency in Java/J2EE development.

· Familiarity with frameworks such as Spring, Hibernate, and RESTful APIs.

· Experience with SQL and relational databases (e.g., MySQL, PostgreSQL, Oracle).

· Knowledge of web servers, application servers (e.g., Tomcat, WebLogic), and middleware technologies.

· Solid understanding of ITIL processes, including incident, problem, and change management.

· Hands-on experience with monitoring tools (e.g., Splunk, AppDynamics, Dynatrace) and ticketing systems (e.g., Jira, ServiceNow).

· Strong analytical and problem-solving skills with a focus on attention to detail.

· Excellent communication and interpersonal skills to liaise effectively with stakeholders and team members.