Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

• Perform full set accounting (General Ledger, Account Receivables and Account Payables)
• Assisting Head, Finance to ensure compliance of internal and accounting controls
• Collecting rental-in-arrears from tenants
• Assist in budgeting process and variance analysis
• Submission of finance and regulatory reports to head office
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Requirement :

• Execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

About Himension Fund
With AUM of more than USD 1 billion, Himension Capital seeks to generate superior returns by mainly investing in mid-to large-cap stocks of companies whose long-term growth potential and competitive advantages are under-appreciated by the market.

You will provide comprehensive HR support across key areas such as recruitment, payroll, regulatory compliance, employee relations, and HR policy management. This role is critical in ensuring smooth HR operations and fostering a positive and compliant hybrid work environment.

Responsibilities:

Recruitment & Onboarding

• Manage full-cycle recruitment processes, including intern hiring including preparation of any independent contractor service agreements.
• Track and manage service agreements, background checks.
• Oversee onboarding processes to ensure timely completion of documentation and adherence to company standards.

Payroll

• Collaborate with external vendor to process payroll accurately, ensuring alignment with MOM regulations and latest legislative updates.
• Draft, proofread, and manage employment contracts, resignation acknowledgments, and increment letters.
• Oversee CPF submissions, government claims (Medisave, National Service, Childcare Claims), and SDL adjustments.
• Maintain strict confidentiality of payroll data.
• Check, submit, and monitor personal income tax (Auto Inclusion Scheme) and taxable benefits.

Work Pass Management

• Monitor and manage S Pass, EP quotas, and expiry dates.
• Submit applications and renewals for S Pass, EP, and ONEPASS/Main Pass holders.
• Maintain accurate MOM portal records, including contact details and address changes.

Employee Relations & Performance Management

• Address employee grievances, feedback, and conflict management while fostering a positive work environment.
• Support performance management exercises, including gathering appraisals and managerial feedback.
• Assist with bonus and increment processing.
• Manage exit processes to minimize legal or regulatory exposure and ensure compliance.

Insurance & Benefits Administration

• Administer employee medical insurance, renewals, and conduct benefits comparisons.
• Manage personal accident and workman compensation subscriptions.

Regulatory

• Manage HR audit requirements and ensure closure of audit items.
• Assist with regulatory surveys.

General

• Maintain and update organization charts.
• Support he creation, review, and implementation of HR policies.
• Manage other ad-hoc fund related operational tasks as assigned.

Qualifications & Experience:

• Bachelor’s degree in human resources, Business Administration, Finance, Business Analytics, or a related field.
• At least 5 years of relevant HR experience, preferably in a generalist role.
• Prior investment/asset management experience will be advantageous but not mandatory.
• Knowledge of Singapore employment regulations, MOM guidelines, and payroll administration.
• Strong organizational skills and attention to detail.
• Conversant with Microsoft office suite (Intermediate proficiency).
• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to manage delicate conversations with tact.
• Ability to manage sensitive information with confidentiality and profession.

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Minimum 2 years of supervisory experience

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

• 5 days’ work week,

• Singaporean Only

Salary: up to 4K

• Prepare agendas, book spaces, manage meetings.
• Take notes, track actions, ensure deadlines met.
• Update documents, maintain shared drive organization.
• Source vendors, coordinate as directed by Manager.
• Organize events: invites, guests, feedback, logistics.

Requirements:

• Minimum Dip/Deg in Business or other related courses with at least 4-5 years of relevant working experience.
• Prior working experience as an office administrator/secretary will be an advantage.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Job:

• Perform market research to identify areas of interest, iterate on key findings and communicate market insights
• Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company
• Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
• Identify new business opportunities, including new markets, growth areas and business partnerships

The Requirements:

• Min Degree in Business or Economics with Min 5 years of relevant working experience
• Good coommunication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

What You’ll Do:

• Lead and oversee nursing operations within the Geriatric Care department.
• Ensure high standards of patient care and safety for elderly patients.
• Manage, train, and support a team of skilled nurses specializing in elder care.
• Collaborate with multidisciplinary teams to achieve optimal health outcomes for older adults.
• Drive improvements in clinical practices and operational efficiency tailored to the needs of elderly patients.

What We’re Looking For:

• Registered Nurse with experience in Geriatric nursing.
• Proven leadership and team management skills in a geriatric setting.
• Strong communication and organizational abilities to effectively coordinate care.

Why Join Us?

• Convenient central location for easy access.
• Office hours with a 5.5-day workweek to promote work-life balance.
• Attractive salary and benefits package designed to reward your expertise in elder care.

Job Requirements:

Hello! We are Hiring!

Furen International School is an International A-level preparatory school situated in Central Singapore. We help our students prepare for the CIE IGCSE and A-level Examinations.

We are currently looking for a Curriculum Manager to assist with curriculum development. Your job scope will include (but not limited to) the following:

1) Assists the Head of Curriculum in areas relating to curriculum planning, assessments, achievement and attainment within the Academic Department for the designated subject by:

• Working on the congruence of curriculum structure, content and student assessment for modules of the designated subject(s) conducted in an academic year
• Taking charge of the subject Curriculum Planning, Development, Review and Evaluation of the designated subject(s) based on FIS primary approach to teaching and learning, to ensure identification and achievement of intended learning outcomes for the designated subject(s)’s modules conducted in an academic year
• Working as part of the curriculum unit for assessment and relevant works, such as developing and monitoring assessment plans and the implementation, to monitor the academic performance of students and curriculum effectiveness for the designated subject(s)
• Working as part of the curriculum unit on planning the baseline deployment of subject teachers based on curriculum and teaching needs in an academic year, for the designated subject(s)
• Preparing/Reviewing/Updating module documents for modules of the designated subject(s) conducted during an academic year
• Managing academic resources of the designated subject(s): planning, selection and procurement of academic resources, such as books, academic equipment, digital tools, etc.
• Working with other school departments/units to update of the academic content of the designated subject(s) in the school’s Learning Management System
• Communicating the curriculum contents and plans to the subject teachers of the designated subject(s) in time
• Monitoring progress of curriculum delivery by subject teachers for the designated subject(s)
• Providing guidance to subject teachers when needed, on curriculum matters
• Taking charge of the academic competitions and contests work of the designated subject(s), such as selecting academic contests and activities, registration,organization and result follow-up.
• Sharing knowledge of latest tools, approaches and technologies in teaching when needed for the designated subject(s)
• Conducting module review practices and preparing module review reports for the designated subject(s)’s modules conducted during an academic year

2) Assists the Head of Curriculum in areas relating to curriculum delivery within the Academic Department by:

· Conducting regular group meetings with subject teachers of the designated subject(s) to track delivery of school curriculum, academic processes and issues and steps to improve teaching and learning of their subjects

• Keeping communication with the subject teachers and collecting feedback from subject teachers of the designated subject(s) on academic curriculum matters.
• Conducting teaching observation when needed
• Conducting analysis of student feedback on academic curriculum matters of the designated subject(s) when needed
• Coordinating the dissemination of relevant and important information to students about the designated subject(s)’s curriculum and processes

3) Ensures academic processes are in adherence with edutrust standards for the designated subjects, when needed

4) Assists in any other ad-hoc duties or projects as assigned by the Management.

Requirements:

i) You will ideally have 3 - 5 years of experience in Curriculum Planning

ii) A bachelor degree in the relevant content subject (Math, Physics, or Chemistry)

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred