1. Role Description:
We are seeking a dynamic and experienced Sales and Project Manager to join our team in the renovation contractor industry. The ideal candidate will have a strong background in sales, excellent project management skills, and a proven track record in managing renovation projects from inception to completion.
2. Specific Responsibilities:
โข Gain comprehensive knowledge of renovation techniques and processes, including demolition, electrical, plumbing, and finishing work.
โข Understand the materials, tools, and equipment commonly used in renovations.
โข Learn about building codes, regulations, and permit requirements in the renovation industry.
โข Familiarize yourself with different types of renovation projects, such as residential, commercial, and historical restorations.
โข Stay updated on the latest trends and innovations in construction and renovation.
โข Develop strong communication skills to build and maintain relationships with clients.
โข Practice active listening to understand clients' needs, preferences, and budget constraints.
โข Learn to manage client expectations and address any concerns or issues promptly.
โข Implement strategies for client retention, such as follow-up visits and loyalty programs.
โข Foster a positive client experience by providing personalized and attentive service
โข Develop skills in project planning, including scope definition, resource allocation, and scheduling.
โข Learn to create detailed project timelines and milestones to ensure timely completion.
โข Implement project management tools and software to track progress and manage tasks.
โข Understand the principles of risk management and develop strategies to mitigate potential issues.
โข Coordinate with subcontractors, suppliers, and internal teams to ensure seamless project execution
โข Gain proficiency in creating accurate cost estimates and budgets for renovation projects.
โข Learn to analyze and compare costs of materials, labor, and other project expenses.
โข Develop skills in negotiating prices with suppliers and subcontractors to stay within budget.
โข Implement cost control measures to monitor and manage project expenses.
โข Communicate budget updates and financial reports to clients and stakeholders regularly.
โข Develop effective sales techniques to attract new clients and secure renovation contracts.
โข Learn to conduct initial consultations to assess clients' needs and propose suitable renovation solutions.
โข Create compelling sales presentations and proposals that highlight your company's expertise and value.
โข Utilize digital marketing, social media, and networking to generate leads and expand your client base.
โข Track and analyze sales data to identify opportunities for growth and improvement.
โข Implement quality control procedures to ensure high standards in all renovation projects.
โข Develop a system for regular site inspections and progress assessments.
โข Learn to address any defects or issues promptly to maintain project quality.
โข Gather client feedback throughout and after the project to gauge satisfaction.
โข Continuously improve your processes and services based on client feedback and industry best practices.
3. Competencies:
1. Construction and Renovation Processes
2. Client Relationship Management
3. Project Planning and Management:
4. Budgeting and Cost Estimation
5. Sales Techniques and Client Acquisition
6. Quality Assurance and Customer Satisfaction