Responsibilities:

· Identify new market opportunities and generate new sales leads

· Follow up on sales funnel and ensure successful completion of projects with prompt customer service and satisfaction

· Plan and develop sales plans to achieve sales objectives & monthly sales target

· Manage entire sales cycle from pre-sales discussion with customers, prepare quotations, negotiate orders, contract review to post-sales support

· Develop and conduct presentations explaining products and provide product knowledge to new and existing clientele

· Provide technical & sales support to key clientele like Architects, Lighting Consultants, Interior Designers, Landscape Designers and M&E Consultants

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

· Prepare reports and forecasts as and when requested by the management in a timely and accurate manner

Requirements:

· Minimum Diploma in any Electrical/ Electronic/ Mechanical/ Building Engineering

· Minimum 5 years of relevant working experience

· Experience in wholesale of lighting equipment

· Strong passion in sales and highly driven to achieve targets

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Meticulous and ability to multi-task with good organisation skills

· Possess strong interpersonal, communication, presentation and negotiation skills

· Good problem-solving skills and ability to work as a team

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Software Development Manager.

As a Software Development Manager, you will be leading teams and supporting projects deploying ServiceNow based solutions for CloudGo clients globally.

As part of the broader project team, responsibilities will include liaising directly with clients to identify and document their requirements and the configuration and development of software to meet those requirements.

The Software Development Manager is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Besides this, you will also be providing leadership focus for both your team and for the clients that you are supporting.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Investigate, document, and analyse key client organisational processes

· Work collaboratively with the project management team to determine required resources and create realistic timelines

· Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction

· Coordinate and execute client training

· Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders

· Perform and organise ongoing support for customers such as report building, data quality, new integrations, etc

· Contribute to the development of a strategic vision for product development and enhancement

· Design and architecture solutions in appropriate platforms

· Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements

· Providing advice to customers regarding industry best practices and process methodology

· Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas

· Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems

· Maintain high customer satisfaction through the delivery of high-quality, timely and thorough solutions to our clients

· Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification

· Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.

· Provides help to management, including hiring and training, and keeps control updated on team performance.

· Own a distinct aspect of project delivery

· Conduct training & workshops

Basic requirements

· 5-7 years of professional experience

· Expert ServiceNow knowledge

· Sound JavaScript knowledge

· Openness to travel

· Tertiary education preferred

Professional qualifications and education requirements

· Extensive work-experience in ServiceNow projects

· Integration project experience

· ServiceNow admin certification (CSA)

· ITSM Experience

· Excellent problem solving & communication skill

· Team lead & project management skill

· Embrace design thinking

Additional preferred skills

· ITIL Foundation Certified

· ServiceNow certified application developer (CAD)

· ServiceNow certified implementation specialist (CIS)

About our team
The world is growing at an unprecedented rate. As the population climbs, food demand will surge. With operations in grains and oilseeds in Australia, Canada, China, India, New Zealand, Singapore, UK and Ukraine, GrainCorp is an accomplished and diverse business partner operating at scale in a vital industry.

About the role
GrainCorp is currently seeking a Trade Execution Manager, based at either our Sydney or Singapore offices, you will oversee the end-to-end execution of international container contracts, ensuring seamless delivery from export to import while maintaining compliance with company policies and industry standards. The role will also entail:

• Lead and manage the international execution of container contracts
• Oversee trade compliance, risk management, and adherence to regulations, and payment instruments such as Letters of Credit
• Provide data-driven insights and manage reports with a focus on continuous improvement

About your experience
Candidates will have prior experience in trade execution for container operations. Candidates will also display:

• Knowledge Incoterms, and international trade standards
• Expertise in international operations, including compliance with country-specific regulations
• Exceptional planning, problem-solving, and communication skills, with a focus on negotiation and team leadership

In addition to providing proof of working rights and suitable professional referees, progressed candidates will be required to undertake a national police check, credit check, bankruptcy check.

Do you share our passion for contributing to the success of a diverse, international team?
At GrainCorp, we value and respect the different perspectives and experiences our people bring to work each day. We aim to increase the diversity of our workforce – leading to a range of different thinking, perspectives and ideas that create the innovation we need to drive better business results. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

Job Description

The main objective of the department is to assist the CRO’s Office in the management of MC Branch offices and subsidiaries in the Asia-Oceania region, of its related activities and support our senior executives in our head office in Tokyo on the aspect of internal legal services.

In doing so, you will collaborate deeply with our colleagues in our head office in Tokyo, as well as our branch offices and subsidiaries in the Asia-Oceania region. Building and developing networks with the local counterparts and government authorities where necessary. You are expected to support by providing sound legal advice for branch offices and subsidiaries in Asia-Oceania region, in addition to the management of corporate compliance. The roles include but not limited to the followings:

• To review, comment on, modify and/or draft contracts and/or agreements which includes, but not limited to, NDAs, service agreements, consultant agreements, sale and purchase agreements, lease agreements, employment contracts, secondment agreements, charterparties, ISDA Master Agreements and their Schedules and Confirmations, amendment agreements, and/or parent company guarantees.
• To conduct legal research and give legal advice to Mitsubishi Corporation and its group companies in Asia (our office covers 13 south-east and south-west Asian countries) which includes advice on companies law, commercial law, labor law, insolvency law, competition law, anti-bribery law, law on export controls and personal data protection law.
• To handle claims and/or legal disputes.
• To conduct internal investigations on compliance related matters and write reports in Japanese to headquarters of Mitsubishi Corporation in Tokyo (“Tokyo HQ”).
• To conduct seminars on legal, compliance, general administration and/or sustainability & CSR related topics (in English and/or Japanese).
• To keep updated as to important legal, compliance and/or sustainability & CSR related information including changes in important laws and regulations in Asia.
• To share legal and/or compliance related information with Tokyo HQ and/or Mitsubishi Corporation’s group companies in Asia.
• To draft or review internal rules of Mitsubishi Corporation’s group companies in Asia-Oceania region.
• To implement any compliance related program.
• To collect law firms’ information and keeping good relationship with law firms in Asia-Oceania region.
• To closely co-work with Tokyo HQ in connection with legal, compliance, general administration, public relations and/or sustainability & CSR related matters.
• Any other legal, compliance, general administration, public relations and/or sustainability & CSR related matters assigned by Department Head of Regional Legal & General Affairs Department.

Job Requirements

• Minimum Bachelor’s Degree in Legal Studies or equivalent
• Basic knowledge on companies law, commercial law, labor law, insolvency law, competition law and anti-bribery law under English and/or US laws
• High proficiency in English language and Japanese language (JLPT Level N1 or ability to speak, read and write at business level) to communicate effectively through phone calls, emails and/or meetings with the head offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies
• Skills to create and present materials both in Japanese and English to communicate effectively with counterparties
• More than 2-year experience in abovementioned requirements

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

The Role:

The Digital Product Manager develops the product portfolio roadmap, pricing and launch strategies and financial projections. He leads the development of a suite of products, evaluates products to identify gaps, issues with product interface, performance and product functionalities based on market feedback, and prioritises the development of product features against strategic goals and initiatives. He drives market research studies to explore new technology and oversee the development of business proposals for new opportunities.

He works with various teams across the organisation. He uses product development and management tools and is well-versed with various product positioning and pricing methodologies. He is also knowledgeable of new and emerging consumer and industry trends.

The Digital Product Manager adopts a broad perspective when distilling market trends and synthesising opportunities for growth. He puts forth fresh perspectives and innovative strategies to drive product portfolios. He is an influential leader who communicates well and sustains strong, positive relationships with his team and clients, articulating the value of the organisation's products engagingly and compellingly.

Job Responsibilities:

Formulate and implement product development strategy and plans

• Create feature descriptions for the organisation’s products
• Develop product portfolio roadmap, pricing and launch strategies and financial projections
• Anticipate internal and/or external business challenges and/or regulatory issues
• Present product portfolio performance to senior stakeholders
• Review the product requirement documents containing product specifications and requirements

Drive product development

• Lead the development of a suite of products
• Evaluate products and highlight gaps, issues with product interface, performance and product functionalities based on market feedback
• Integrate feedback and requests in the ideation and development of products
• Design detailed specifications and development costing against market potential and future revenue
• Prioritises the development of product features against strategic goals and initiatives
• Define the requirements for each feature and desired user experience
• Determine the timeline for development, implementation, and release process for the product

Develop and grow business

• Develop marketing tactics and pricing strategies
• Drive market research studies to explore new technology
• Evaluate the feature roadmap for feasibility
• Oversee the development of business proposals for new opportunities
• Lead the team on business proposals for new opportunities
• Evaluate the feasibility of these innovative ideas to grow market share and improve customer experience

Manage people and organization

• Manage the budget expenditure and allocation across teams and projects
• Track the achievement of the team’s achievements and key performance indicators
• Propose new operational plans, including targeted budgets, work allocations and staff forecasts
• Optimise the use of and allocation of resources
• Develop learning roadmaps to support the professional development of the team
• Manage the performance and development process, including providing coaching and development opportunities to maximise the potential of each individual

Job Requirements:

• A Bachelor's degree or above, and more than 5 years of experience in mobile APP product designs are preferred
• Familiar with IoT products and implementation, user research, demand analysis, functional design, and interaction design;
• Excellent data operation thinking, analyzing and iteratively updating product functions;
• Excellent logical thinking ability, analytical ability, and communication and cooperation ability;
• Excellent in product sensitivity and innovative spirit, strong execution ability, and resource integration ability
• Proficient in using prototype tools such as Axure/Sketch and mind mapping tools such as Xmind/MindManager;
• Good organizational coordination and communication skills, a strong sense of responsibility.
• Good working knowledge in the UX / UI field
• Knowledge and working experience in software development

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do.

We are compromised of the full-service media networks OMD and PHD as well as, a number of specialty media communications companies.

We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

This position will be based in Singapore and will be part of the GL team that reports into the Financial Controller, FP&A.

The candidate will be responsible to assists the team for accurate and timely reporting of the financial statements of one of the entities under the Omnicom Media Group.

Key Accountabilities:

1. To Lead the team that handles the financial statements of OMGAP entity under the Omnicom Media Group

• Accurately updating Media Ocean and HFM (or any other ERP solution that is implemented) as and when transactions occur. This includes maintaining the processes and transactions that have been set up in relation to the subledgers
• Perform revenue analysis
• Liaising with various stakeholders to ensure that any supporting schedules / information are provided on a timely manner to meet reporting timelines
• Generating full set financial statements in accordance with the Group timelines and financial reporting standards
• Preparation of supplementary schedules to support P&L and Balance sheet numbers.

2. Assists the FC / CFO in the preparation of the Annual Budget and monthly reforecast

• Responsible for completing the submission of the forecasts and budget in HFM
• Working with stakeholders (Business Directors, Finance Team) in providing financial analysis of the variances between the different forecasts

3. Preparation of management accounts for discussion with management monthly

• Preparation of management accounts based on the Group template using data from the ERP systems
• Working with stakeholders (Business Directors, Finance team) in providing financial analysis of the variances the budget / forecast / prior year
• Identifying risk areas through the review of the financial ratios and balance sheet

4. Preparation of accurate and timely tax and audit submissions as well as being the main point of contact for all tax (GST, Corporate Tax, WHT, etc.) and statutory audit matters

• Preparation of audit schedules, draft FS as well as conversion of signed FS to full XBRL format for ACRA filing.
• Preparation of all tax supporting schedules, for annual tax return and for ITDC (Income Tax Data Collection) package.
• Monitoring tax submission calendar and working with Financial Controller to ensure that all submissions are completed on time
• Directly liaising with both internal and external auditors for completion of audit with unqualified opinion

5. Ad Hoc Projects (Operations / Systems / Internal Controls)

• From time to time, there may be additional projects / tasks that may be assigned to you based on the company’s requirements

Requirements:

• Possess a degree in Accounting/ Finance or equivalent.
• At least 7 years of relevant working experience, of which at least 2 years should be in a supervisory capacity
• At least 3-4 years prior experience in a Big 4 Accounting Firm is preferred
• Experienced in preparation of budgets, forecasts, and FP&A work
• Sound and updated understanding of accounting principles and local statutory requirements.
• Hands-on, result oriented and able to handle multiple projects and work both independently as well as part of a team
• Strong working knowledge of MS Office products and familiarity with ERP systems
• Good command of written and spoken English
• List of competencies
• Achieving results - demonstrates understanding of when a decision can be taken and when to involve others and considers a wider impact of decisions to achieve results
• Initiative - taking ownership of work, doing what is needed without being asked
• Coachability - being receptive to feedback, willing to learn and embracing continuous improvement
• Efficiency - planning ahead, able to manage time well, being on time, being cost conscious and thinking of better ways to do things
• Teamwork – works collaboratively together with others to achieve group goals and objectives
• Quality & Compliance – achieving a standard of excellence with our work processes and outcomes, honoring company policies and all regulatory requirements
• Agility – able to adapt quickly in a fast pace / changing environment, flexible and embrace new ideas and technologies
• Leadership – demonstrates understanding of skills and how they complement those of others to build team effectiveness. Inspire confidence in others, demonstrate initiative and suggests creative improvements and better ways of working

· Overall responsible for development and maintenance of customer accounts in Singapore and Indonesia

· Executes company promotional strategy.

· Manage each account to maximize profitability of systems, reagents and consumables.

- Provide monthly forecast and sales reporting

· Establish a customer call frequency appropriate to the level for each account

· Identify and support field sales efforts through clinical and educational customer needs assessment, product and procedural training, in-servicing, and required customer follow up

· Provide pricing, market and technical input for tender processes

· Maintain current and in-depth knowledge of Sebia and competition products

· Develops the relationship with the KOLs

· Performs sales presentations, lead evaluations/demonstrations with customers and distributor teams

· Participates in symposiums, workshops and exhibitions

Your new company
[CONFIDENTIAL SEARCH] A fast-growing and dynamic accounting firm, with a vibrant culture and good work-life balance.

Your new role
As an Accounting Manager, you will play a pivotal role in leading the accounting team on client engagements. This includes:

• Overlooking accounting projects
• Team management
• Managing more complex accounting projects/treatments
• Client relationship management

What you'll need to succeed
This role is open to candidates with minimum 5 years of experience in finance, with minimum 3 years team management experience. Good communication and client management exposure will be a bonus.

What you'll get in return
Joining a fast growing and expanding team, with attractive remuneration and growth opportunities.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalised enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

Reporting to Head of Business IT Solutions this role plays an important role in leading and managing a team of external Business analysts, solution architects and developers with an exciting journey to enhance our Salesforce platform and improve customer experience & adoption. You will need a strong background in product delivery management, Agile / Iterative methodologies, Salesforce (out-of-the-box standard functionality and custom solutions) with proven experience in managing and delivering Service Cloud, Sales Cloud, Marketing Cloud, Pardot and Community Cloud modules. Experienced leaders who have managed delivery of Salesforce solutions for global organisations should apply here.

This role will be on-site and based in Singapore.

The Critical Tasks You Will Perform

• End-to-end ownership of single or multiple businesses for quality delivery & support
• Experience in business analysis, and technology implementation in full life-cycle CRM/Salesforce engagements
• Technical expertise and guidance in development of design and functional specifications
• Manage project plan, team utilization & risk management. Experienced in Sales transformation program that contribute to direct impact to business growth
• Analyse functional and technical requirements & maintain required documentation
• Take ownership and documentation of enhancements or new features in collaboration with the business analysts and architects
• Maintain feature or application integrity throughout development, testing and production stages
• Comply, guide and manage software development lifecycle (SDLC) methodology and governance strategies

Qualifications

What Essential Skills You Will Need

• At least 8+ years of experience in leading & managing multiple Salesforce projects including integrations with third party applications / platforms
• Experience building, managing, and fostering a team-oriented environment
• Demonstrable experience in building enterprise SaaS products, specifically Salesforce
• End-to-end ownership of single or multiple businesses for quality delivery & support
• Own and drive the vision/strategy/roadmap/development for industry specific solutions
• Strong stakeholder management skills in aligning with the vision of the product, prioritizing features and capabilities.
• Ability to work in a team of other product managers who have dependencies and vice versa.
• Agile and/or Iterative methodologies for project / product deliveries..
• Good exposure to CI/CD platforms, statistical code analysis tools and deployment activities like Gitlab, Copado,Jenkins, Ant tool etc.

Additional information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

- Formulate business development strategy and in-charge of the entire business development process

- Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

- Plan and organise all business development & marketing activities

- Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

- To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

- Outstanding interpersonal and communication skills as well as a good work attitude.

- Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

- Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Duration

- 6 months attachment

- Under Mid-Career Pathways Programme

We are looking for a seasoned Incident manager who will be overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved

Mandatory Skill Set:

• Bachelor's degree in computer science, information technology, or related field;
• Atleast 5 years of experience in Incident Management;
• Capable of dissecting complex issues and identifying effective solutions;
• Demonstrated experience in IT incident management or a similar role, preferably within a fast-paced IT environment;
• Must have comprehensive knowledge of ITIL incident management principles and best practices;
• Proficient in using incident management tools and systems;
• Proficiency in project management, documentation, and task prioritization;
• Identify and understand the needs of stakeholders—individuals or groups invested in the outcome of an incident;
• Must have outstanding communication skills, capable of conveying technical information effectively to both technical and non-technical audiences;
• Able to excel under pressure and effectively prioritize tasks in a high-pressure IT environment.

Desired Skill Set:

• Experience in a regulated industry;
• ITIL 4 certification;
• Experience with ServiceNow is advantageous.

Responsibilities:

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Responsibilities:

• Develop Southeast Asia (SEA) regional brand product merchandising mix for our high-end sportswear brands, ensure merchandising strategy is properly coordinated to the local and regional teams and implemented efficiently to achieve the organization's goals (offline and online).
• Prepare the seasonal product range tailored to the local product needs, develop the quarterly range calendar release date, and determine the merchandising allocation for all channels (offline and online)
• Work closely with China Headquarter and SEA countries' local product development teams to address SEA market needs, study and report regional trends, and manage and monitor sportswear and shoes localization plan progress for the regional market.
• Establish long-term vision for different brands and categories growth, and develop the seasonal merchandising plan to achieve targets, and ensure our healthy image in the market.
• Conduct consumer and market research in the SEA region, develop the database of analysis on our global competitors and local brands.
• Manage sales/buy plan forecasting, sales, and margin targets based on regional requirements.
• Work closely with the sales team to ensure that product relevance emphasis is combined with the financial planning side.
• Provide the sales and operations team with monthly category sales, sell-thru, and inventory reports.

Requirements:

• Bachelor's degree in Business, Economics, or any related courses.
• At least 5 years’ experience in a similar capacity. For Manager level, at least 2 years’ exposure of people management.
• Strong analytical skills, detail-oriented, ability to multi-task.
• Business acumen, strategic inventory planning and negotiation skills.
• Good written and verbal communication skills, high proficiency in both Mandarin and English languages in order to liaise with colleagues in China and SEA countries.
• Passion for sports is a must.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

• Review wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the Director, Fleet Personnel, and executive management
• Work collaboratively with Director, Fleet Personnel in developing and administering budget, forecast expenditures and funding requirements and updates executive management accordingly
• Monitor crew operating budget, provide relevant commentaries where required, and keeps Director, Fleet Personnel advised on developments for necessary action;
• Monitor department expenses, submit monthly variance reporting to Director; ensuring that all reporting employees adhere to company policies and procedures
• Assist Director, Fleet Personnel in developing measures and initiatives basis identified Fleet Personnel KPIs so results become visible in financial reporting
• Liaise under guidance for Director, with external parties for efficient crewing of vessels (including crewing partners, travel-system, and agency providers as well as other relevant parties)
• Assist in the development of key marine HR (Human Resources) initiatives under the guidance of Director, Fleet Personnel as required
• Maintains contractual relationships with global Fleet Personnel vendors and confirms that the vendor’s performance is regularly monitored and evaluated.

Management Reporting:

• Participate in weekly operations leadership meetings and on cross functional teams (I.e., Commercial etc.) as required
• Oversee together with the Director, the development, and update of Crew Management performance reports; these includes defining Key Performance Areas to meet company goals and objectives
• Communicates expectations to direct reports, manages performance, and provides leadership and support to team members in a constructive, efficient, and effective way
• Ensure that all reporting employees adhere to company policies and procedures. Communicates expectations to direct reports, manages performance, and provides leadership and support to team members
• Understand the Health, Safety Environmental Protection and Quality Policy and the responsibilities under the Environmental Management System (EMS)
• Report any environmental noncompliance and/or concern to his/her manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines

Medical Repatriation and Claims manage:

• Define and design processes and procedures, together with the Crew Claims Advisor, to manage medical repatriation claims
• Provide guidance to the Crew Claims Advisor in measuring medical claims performance as per company defined KPIs
• Propose policy changes where required

Communications and Reporting:

• Provide guidance and direction to the Senior Fleet Personnel Assistant in coordinating Master/Chief Engineer visit to the charterers’ office and Setting Up for Success Program
• Liaise with different manning agents located in various countries regarding different crewing related matters, as required by the Director, Fleet Management.
• Work with the Director, enabling successful change management in a constructive and effective manner, to aid improving Fleet Personnel performance and mature the organization efficiently
• Provide support to the Director, Fleet Management in development of regional seafarer Forums and leadership conferences as required

Project Management and System Support:

• Provide Fleet Personnel project management support as required
• Provides support and user expertise for various system improvement initiatives in various platforms such as Crew Management software, Crew Communications platforms, and the like
• Perform other duties as assigned including working in other functional areas to cover absences
• Requirements
• Minimum five years progressive working experience either as crewing manager in a ship management company or in Human Resources, particularly in a Generalist role.
• Ability to deliver top quartile results in a hectic and demanding environment
• Proficiency with Microsoft Office Suite (including Outlook, Word, and Excel) with advance Excel skills
• Attention to detail and a proven track-record in producing accurate, quality work
• Strong verbal and written communication skills
• Must exercise judgement and maintain consistency
• Experience working with container ships engaged in international trading
• CHRP an asset
• Appropriate years of seagoing experience either as Master Mariner or Chief Officer rank
• Excellent presentation skills
• Regular international travel, may occur on short notice
• Able to work under pressure in a fast-paced environment
• Must be sufficiently mobile to join ad-hoc meetings
• Must carry a mobile device outside of office hours and check in regularly
• Must maintain a home internet connection for work outside of office Hours.

Job Summary:

C&W Services is on a strategic path of business growth with the key objective of increasing its market share in a competitive Facilities Management & Engineering industry, whilst concurrently establishing itself as a company with high Corporate Social Responsibility and walking the talk on Sustainability.

Amongst its many Business Lines, some are self-delivered, including the full sleuth of Sustainability Services, which are key to differentiating C&W Services as one of the few Facilities Management Companies who is an Energy Services Company (ESCO) too.

The successful individual describes to be a dynamic individual with the ability to work independently, as a leader, as part of a team. The ideal candidate has to possess strong technical competency and experience, and the ability to articulate the problem and the solution, and be able to produce high quality results under tight time constraints and will contribute towards

• Serving existing customers, to ensure business renewal (maintain and sustain).
• Soliciting new customers and business (grow).
• Growing a Business built on Sustainability and Wellness.

What you will be doing:

• Articulate the suite of services / offerings professionally to existing and potential customers and working alongside senior management executives
• Working with subject matter experts on solutioning and costing and putting together Bid Solutions and tender management process
• Working with Compliance, Legal and Finance Teams on the commercial aspects.
• Customer Account Development and Management
• Pitch convincingly the benefits of the company’s capabilities.
• Develop new opportunities by way of new business streams and new segments.
• Communicate with customers of all levels to articulate the problems and solutions, and opportunities; and concurrently build customer confidence and rapport to secure continued recurring and new business opportunities and ensure consistent branding and positioning.
• Facilitate and manage flow of information amongst all stakeholders / parties (internal and external).
• Perform other related duties as required or requested

You are:

• Minimally Bachelor's degree in engineering or any other relevant discipline
• Minimally 8 years of experiences in product/ services in energy sustainability
• Has good knowledge in various Building Management System
• Excellent in communication as you will be required to work closely with clients of all levels to articulate the problems and solutions, and opportunities

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Description:

• Develop epitaxial processes for selective and non-selective growth of Ge and SiGe layers on Si substrates.
• Improve baseline processes for high-quality SiGe and Ge epitaxy: control uniformity and thickness and minimize threading dislocation density.
• Design epitaxial structures and develop processes for Ge and SiGe photodetectors (PD) and electro-absorption modulators (EAM) devices, integrating Ge/SiGe devices into Silicon photonic circuits.
• Troubleshoot to maintain tool and process quality. Prepare Standard Operating Procedures (SOPs), Out-of-Control Plans, and other technical documentation to maintain processes and tools.
• Perform metrology and characterization of SiGe and Ge epilayers (e.g., dopant and thickness uniformity, surface roughness, crystal quality, stress, carrier lifetime, etc.).
• Correlate SiGe and Ge crystal defects (type and density) with device performance and yield, and with device processing conditions.
• Provide technical support for technology transfer and process release requirements.
• Prepare technical presentations and papers for meetings, conferences and journals.

Requirements:

• PhD degree in Materials Science and Engineering, Physics, Chemical Engineering, Chemistry, Microelectronics Engineering, or closely related fields are welcome to apply.
• Prior 3 to 5 years direct experience in SiGe/Ge epitaxy and materials characterization.
• Working knowledge and prior hands-on experience in Design of Experiments (DOE) methodologies, statistical root cause analysis, and problem-solving methods, is desired.
• Understanding of epitaxial system hardware is advantageous.
• Knowledge and prior hands-on experience on basic process characterization techniques such as SEM/TEM, EDX, SIMS, AFM, Ellipsometry is advantageous.
• Possess good interpersonal and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.

Job Description:

• Develop epitaxial processes for selective and non-selective growth of Ge and SiGe layers on Si substrates.
• Improve baseline processes for high-quality SiGe and Ge epitaxy: control uniformity and thickness and minimize threading dislocation density.
• Design epitaxial structures and develop processes for Ge and SiGe photodetectors (PD) and electro-absorption modulators (EAM) devices, integrating Ge/SiGe devices into Silicon photonic circuits.
• Troubleshoot to maintain tool and process quality. Prepare Standard Operating Procedures (SOPs), Out-of-Control Plans, and other technical documentation to maintain processes and tools.
• Perform metrology and characterization of SiGe and Ge epilayers (e.g., dopant and thickness uniformity, surface roughness, crystal quality, stress, carrier lifetime, etc.).
• Correlate SiGe and Ge crystal defects (type and density) with device performance and yield, and with device processing conditions.
• Provide technical support for technology transfer and process release requirements.
• Prepare technical presentations and papers for meetings, conferences and journals.

Requirements:

• PhD degree in Materials Science and Engineering, Physics, Chemical Engineering, Chemistry, Microelectronics Engineering, or closely related fields are welcome to apply.
• Prior 3 to 5 years direct experience in SiGe/Ge epitaxy and materials characterization.
• Working knowledge and prior hands-on experience in Design of Experiments (DOE) methodologies, statistical root cause analysis, and problem-solving methods, is desired.
• Understanding of epitaxial system hardware is advantageous.
• Knowledge and prior hands-on experience on basic process characterization techniques such as SEM/TEM, EDX, SIMS, AFM, Ellipsometry is advantageous.
• Possess good interpersonal and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.

GO: https://go.persolkelly.com/job/apply/10174

Our client is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies.

Salary: Up to $2,600

Duration: 1 year contract (renewable)

Working Hours: 5 days, either Sunday to Thursday or Tuesday to Saturday, 8:15am to 5:30pm

Location: Woodlands

Roles and Responsibilities:

• Perform Preventive Maintenance (PM) and troubleshooting of equipment to ensure success & survival rate to meet module goal
• Follow SOP and carry out CAS per specification
• Execute good maintenance of support tool
• Support the running of production in the Module and ensure equipment readiness and worthiness for production
• Execute in-depth preventive maintenance (PM) as per PM schedule and specifications
• Troubleshoot basic equipment related issues and minimize equipment downtime
• Assist Engineer in the installation and hook up of new or upgrading equipment
• Know how to use SPACE to monitor SPC charts.
• Understand all the PR rules and follow CAS correctly
• Know how to use measurement instruments effectively in data collection. Able to create metrology job files correctly (equipment list to be defined by the Supervisors)
• Assist in implementing equipment improvement projects
• Maintain good housekeeping in the production floor / sub-fab / office and maintenance support areas
• Ensure and follow good safety practice and also safe custody of tools, equipment and other properties belonging to the Module
• Assist new Technicians on their On-The-Job-Training (OJT) by acting as their buddy
• Provide proper and accurate passed down of line issues and documentation (fill up and file the checklists)
• Wafer scrap reduction awareness
• Coordinate with Specialists to ensure efficiency of work to meet Mfg and Module objectives.
• Responsible and accountable for complying with and implementing environmental, health, safety and security (EHSS) system, policies, procedures and guidelines that are applicable to your scope of work, thereby maintaining a healthy and safe workplace.

Requirements:

• Nitec/ Diploma in Engineering (Electronics, Mechatronics, Electrical/ Mechanical)
• Good verbal and written communication skills
• Team Player
• Good ownership and accountability
• Willing to work in cleanroom environment

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/10174

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Job Title: Assistant Manager, Market Transformation Initiative

Reports to: Head of Market Transformation, Climate and Sustainability Department

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Major Functions:

The Assistant Manager for the Market Transformation Team will play a key role in driving WWF Singapore's initiatives to engage businesses, producers, and consumers in sustainable practices, specifically in preventing deforestation and conversion of ecosystems and reducing waste to landfill. This role involves supporting the implementation of market transformation strategies, fostering partnerships, and promoting sustainable business models to achieve conservation goals.

This position requires strategic thinking, project design, technical knowledge, close collaboration with stakeholders from various backgrounds, and a can-do attitude. The Assistant Manager must have a good understanding of key principles of corporate sustainability, behavioural change and/or responsible sourcing. The role requires strong communication and presentation skills, which can include donor pitching and media engagements with other WWF Singapore teams. The role also demands quick thinking, a high level of initiative, and the ability to remain optimistic and practical when faced with challenges.

Major Duties and Responsibilities:

● Project leadership and support

○ Lead and support multiple projects focused on responsible sourcing for agri-commodities (eg. palm oil, cacao), circular economy, and plastics (eg. F&B packaging). Elements of behavioural change would be present in some projects.

○ Design, plan, and execute market transformation projects, ensuring alignment with WWF Singapore's conservation goals and strategies. This can include supporting other teams with corporate fundraising.

○ Coordinate project activities, manage resources, and monitor progress to ensure timely and successful project delivery. This includes preparing regular reports on project progress, outcomes, and lessons learned, and communicating these to internal and external stakeholders.

Technical knowledge and project management

○ The Assistant Manager should have a good understanding of at least 2 out of 3 domains: corporate sustainability, responsible sourcing, and behavioural change.

■ Corporate sustainability: Understand what makes a corporate sustainable, including various benchmarking or assessments, and the challenges of integrating sustainability into business strategy and plans.

■ Responsible sourcing: Apply technical knowledge in responsible sourcing to guide project implementation and stakeholder engagement, including multiple tiers of suppliers. Be familiar with sustainability certification schemes (ideally for agri-commodities and seafood), their pros and cons, and understand traceability to origin.

■ Behavioural change: Have strong knowledge of behavioral change with on-ground experience in developing and managing human-centered design projects, including conducting mixed methods research such as literature reviews, journey mapping, and focus group discussions. Be familiar with data analysis to fine-tune project design.

○ Possess strong presentation and communication skills, capable of communicating succinctly and developing aesthetically-pleasing communication materials such as decks for internal and external presentations.

○ Ability to prepare and manage work plans, projects and budgets in a timely, accurate and realistic manner in accordance with best practice.

○ Stay updated on the latest developments in sustainability practices, market trends, and regulatory frameworks relevant to WWF’s market transformation objectives.

○ Provide technical support and advice to internal and external stakeholders on sustainability issues and best practices.

Strategy, stakeholder management, and collaboration

○ Assist in the development and implementation of comprehensive market transformation strategies aimed at promoting sustainable business practices.

○ Identify opportunities for innovation and improvement and provide recommendations based on industry best practices and trends.

○ Build and maintain strong relationships with diverse stakeholders, including within the WWF Network, businesses, industry groups, NGOs, and government agencies.

○ Collaborate with stakeholders to promote responsible sourcing, corporate sustainability, and behavioural change initiatives.

○ Set up and facilitate meetings, workshops, and discussions to drive stakeholder engagement and commitment to sustainability goals.

Team Collaboration and Development:

○ Work closely with the Market Transformation Team and other WWF teams in Singapore and the Network to ensure integrated and cohesive approaches to sustainability initiatives.

○ Support the development and capacity building of team members and stakeholders through training, mentoring, and knowledge sharing.

○ Take a proactive approach to self-development and learning.

○ Contribute to a positive and collaborative team culture, fostering a proactive and solution-oriented mindset.

○ Drive results and achieve targets by setting performance goals, monitoring progress, and taking appropriate action to ensure successful outcomes.

○ Adhere to WWF’s values: Collaboration, Integrity, Respect, and Courage.

Required Qualifications:

● Minimum of 5 years of professional experience in corporate sustainability or consultant roles; candidates with 3 years of direct experience in behavioral change with sustainability knowledge are encouraged to apply.

● A formal degree in sustainable development, sustainable management, behavioral economics, business, social sciences, humanities, or environmental sciences is preferred, but candidates with relevant experience are encouraged to apply.

This job description covers the main tasks and conveys the spirit of the tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs and the emergence of other special projects.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

Key Highlight

• Position: Construction Project Manager (Project Based)
• Project: Marine Construction
• Project Location at East Singapore (Naval Site)
• Salary Package: $8,000 - $12,000 + Bonus
• 6 Days Alternate Full Saturday (8am-5pm / 9am-6pm)
• Alternate Saturday Off

Do apply this role to know more of the details if you keen to proceed.

Requirement

• At least Degree in Civil & Engineering or equivalent is a must for this post.
• Registered engineer under BCA Singapore
• Min 8 years of working experience as Construction Manager or Project Manager.
• Those experience in Civil Works, Dredging, Revetment, construction of pier and wharf are highly preferred.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job Scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Position:

Finance Manager

Reporting to:

Director / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

At Amazon, we are working to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers. Amazon’s Regulatory Intelligence, Safety, and Compliance (RISC) seeks to protect customers, associates and partners from unsafe products, provide technical expertise, pioneer innovative tech solutions to complex problems and deliver a world-class programmatic strategy to enable safe, compliant and efficient execution across our world-wide supply chain in an ever-changing environment. RISC seek to deliver on the above mandate, while placing emphasis on improving the experience for Amazon’s Selling Partners for the products they sell via Amazon.

This job role will be based within the rapidly expanding Artifact Lifecycle team, which forms a key pillar of the overall RISC organization. Artifact Lifecycle has a mission to protect the health of associates, customers and supply chain partners by creating innovative solutions to obtain product Artifacts (documents, data sheets, lab reports, product images etc), for Compliance Evaluation, Classification, Storage decisions across the catalogue. Artifact Lifecycle owns the end-to-end strategy to ensure we provide the best possible service for Selling Partners that want to sell safe and compliant products.

The Sr. Risk Manager will be responsible for coordinating and building out business requirements for new, disruptive tech functionalities for external Selling Partners with the overall aim of helping worldwide Selling Partners to become and remain compliant in an efficient and scalable way. The candidate will work closely with Tech, Product, Legal, Selling Partner Experience (SPX), Storage, Supply chain and Business teams to build out internal technical capabilities that are required to scale processes and tech solutions into new marketplaces across the globe, they will also assist supporting the on-going operations of the Artifact Lifecycle program, reporting on various KPI metrics. Finally, the candidate will be an active contributor to broader RISC strategy and roadmap discussions, with the opportunity to partake in key workflows with Snr Management.

Key job responsibilities

• Work on an initiative to collect the requirements / use cases for automation of artifact review processes (artifacts are documents, images used to make to determine if a product is safe / compliant for sale)
• Work with our compliance operations teams, and compliance program owners to understand how we determine what artifact processes exist manually today (e.g. what information is extracted, what information is used to decide if it valid or not)
• Collate these use cases into requirements and share them with tech
• Develop internal metrics to determine the effort / cost of existing operations work, and opportunity to automate.
• Develop scalable mechanisms to report regular updates on projects within your ownership to key stakeholders, to ensure alignment is maintained across various WW teams
• Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates

Basic qualifications

• Knowledge of Microsoft Office products and applications at an advanced level
• Experience in compliance, audit or risk management
• Bachelor's degree or equivalent
• 6+ years of experience managing medium to high complexity cross-functional programs, including multiple groups of stakeholders and in an international environment.
• Experience working with Product teams to implement scalable technical solutions.
• Excellent communication skills (both oral and written), ability to simplify complex topics for broad audiences.
• Extremely comfortable with ambiguity and comfortable on taking the lead to problem solve
• Ability to design processes that start with the customer and work backward.
• Experience with root cause analysis and process design.
• Strong delivery record.

Preferred qualifications

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent

Job Summary:

The SOC Manager will oversee the day-to-day operations of the Security Operations Center. This role is responsible for managing and coordinating the monitoring, detection, and response to cybersecurity incidents. The SOC Manager will lead a team of cybersecurity analysts and engineers, ensuring that all security incidents are addressed promptly and effectively.

Responsibilities

• Lead and manage the SOC team, including recruitment, training, and performance evaluation of security analysts and engineers.
• Develop and implement SOC policies, procedures, and processes to ensure effective and efficient security operations.
• Monitor the security landscape and ensure that the SOC team is equipped with the latest threat intelligence, tools, and technologies.
• Coordinate and respond to security incidents, ensuring proper incident management and response protocols are followed.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify potential security risks.
• Collaborate with other departments to ensure the organization's security posture is maintained and improved.
• Develop and maintain key metrics and reports to measure the effectiveness of the SOC operations.
• Provide advisory to clients for compliance with relevant regulatory requirements and industry standards.
• Stay updated on the latest security threats, trends, and technologies to continuously improve the SOC's capabilities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Minimum of 5 years of experience in information security, with at least 3 years in a SOC or incident response role.
• Advantageous to have managed and led a team of security professionals.
• In depth understanding of Cyberkill Chain and Mitre Att&ck framework
• In-depth knowledge of security technologies and tools such as SIEM, IDS/IPS, firewalls, and endpoint protection.
• Experience with incident response methodologies and best practices.
• Strong understanding of network protocols, system architecture, and cybersecurity threats.
• Proficiency in scripting and automation tools is a plus.
• In-depth understanding of ITIL Framework
• Strong understanding of cybersecurity frameworks and standards (e.g. ISO 27001, CIS Controls & NIST)
• Advantageous to possess relevant industry certifications such as CISSP, CISM, GIAC, or equivalent.