Responsibilities

· Manage manufacturing operations, to ensure quality, production reliability, equipment maintenance and cost performance to meet customer requirements

· Schedule, execute and drive production activities and throughput according to production and delivery plan

· Support development of new products in terms of qualification, building Bill of Materials and drafting handling procedures

· Analyze and investigate customer complaint, to propose and lead implementation of improvement actions

· Facilitate production team to propose and implement projects & programs aiming to improve productivity/efficiency in the areas of automation, digitalization, and AI

· To build, train and lead a strong production team, lead to plan, execute Annual Training Plan for the manufacturing team

· Propose and draw plans to support company and departmental KPIs, review KPIs result regularly with team and propose improvement actions whereby needed

· Take lead in the continuous cost improvement/reduction programs through critical review of Production process. Seek yield improvement and output enhancement.

· Establish failure analysis methods & techniques. Analyze data and carries out manufacturability studies; suggest technical solutions/applications/latest manufacturing techniques.

· Responsible for the training, implementation and maintenance of Best Practices and Certifications/Standards.

· Participate in New Product transfer from customers.

· Participate and support any company’s business development/expansion strategies &policies implementation that relates to production and maintenance areas.

· Support site in obtaining and maintaining ISO14001, ISO9001, CQM and Common Criteria certifications

· Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Requirements

· Degree in Mechanical/ Electrical / Electronic Engineering

· 5 to 8 years’ experience as a Production Manager or Assistant Production Manager

· Working experience in IC chip module mass production or IC chip module engineering environment.

· Working knowledge of die-attach process and equipment, wire-bonding process and equipment, encapsulation process and equipment, chip module testing process and equipment

· Experience in managing 100+ operators, technicians and engineers in a mass production environment

· Knowledge in ISO 9001, ISO 14001, and QEMS is preferred

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Job Summary

NAVTOR is a world-leading software development company dedicated to creating innovative solutions tailored for the maritime industry. With a commitment to excellence and a focus on cutting-edge technology, NAVTOR has established itself as a trusted partner serving the global maritime industry. The company boasts a strong market share, which it has achieved through its unwavering dedication to high-quality e-Navigation solutions.

We are seeking a capable Customer Success Manager to join our team in Singapore to fostering strong relationships with clients, driving user adoption, and helping customers achieve measurable value from our products and services. The successful candidate will be primarily responsible for ensuring the success and satisfaction of customers using NAVTOR's NavFleet and Digital Logbooksolutions.

Core Accountabilities:

• Serve as the primary point of contact for NavFleet and performance-related clients in the APAC region.
• Build and maintain strong relationships with key stakeholders at all levels.
• Conduct regular check-ins and performance reviews with clients to ensure satisfaction and goal alignment.
• Guide customers through onboarding and ensure seamless implementation of NavFleet and Digital Logbooks solutions.
• Provide training sessions to maximize user engagement and product utilization both externally and internally.
• Collaborate with clients to understand their operational challenges and provide tailored recommendations.
• Act as the voice of the customer, providing feedback to internal teams for product improvements.
• Work closely with Sales, Product, and Support teams to ensure a unified approach to customer success.
• Assist in upselling and cross-selling initiatives by identifying opportunities for additional value.

Role Requirements:

• Bachelor’s degree in Maritime Studies, Engineering, Business Administration, or related fields is a plus
• Previous experience in customer success, account management, or a similar role, ideally within the maritime or technology industry is a plus
• Familiarity with maritime fleet management, performance optimization tools, or similar digital solutions
• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Excellent interpersonal and communication skills.
• Strong problem-solving ability with a customer-first mindset
• Highly organized and proactive, with the ability to manage multiple accounts and priorities
• Knowledge of the APAC maritime market is a plus
• Willingness to travel occasionally for client meetings, training, and industry events

If you deem yourself suited for this role, please don't hesitate to apply and send in your resume/CV and our HR Team will reach out to you. We regret to informt that only shortlisted candidates will be notified.

The ideal candidate will be involved in overall Project Management of One Raffles Place to surpass Grade A office building standards.

Responsibilities

• Assist Head of Operations in developing project brief, proposal, design intent, pre-qualification of contractor, tender document prior to calling of tender.
• Attend regular meetings or site inspections with Management/Consultant/Contractors, assess contractors’ claims and variations, prepare or review reports in accordance to the status of the project.
• Coordination of work for the on-going upgrading of commercial building including Upgrading of PV Panels, Façade Lighting Upgrading, Restroom and Lobbies Upgrading, or any other assigned AEI projects.
• Coordination of M&E operation tasks and site inspection work as and when necessary.
• Coordinate with all stakeholders within the organization and monitor contractors’ performance against the project plan.
• Coordinate and resolve technical or site issues during project execution stage and maintenance/defect liability period as they arise to minimise delays and irregularities.
• Ensure timely submission of the work schedules by the contractors, reporting of site progress and highlighting issues encountered by the contractors to Head of Operations.
• Ensure proper documentation and administration of the project works.
• Ensure that all workplace safety rules and regulations are being observed and complied by the contractors.
• Manage and monitor the activities of appointed contractors to ensure their works are well coordinated with stakeholders, tenants, subcontractor and operations team.
• Manage and oversee the contractors' work and progress on site during the project execution stage so that works are completed on time and according to key performance requirements, project quality plan and within budget.
• Review feasibility study of identified projects as they arise.

Requirements

• Degree in Engineering, Building Services or equivalent discipline with at least 5 years of relevant experiences.
• Experience in sustainability practices, Green Mark Accredited Professional.
• Experience in Project Management and coordination of M&E/C&S/Architectural works within operational building.
• Good team player and able to work independently with minimum supervision.
• MS Office, Powerpoint, Autocad design software.

• Maintaining project timeframes, budgeting estimates and status reports
• Consistently update different stakeholders on the status of the project, including financial updates, strategy, and modifications.
• Min 8 years of working experience a an IT Project Manager
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Monitor progress and make adjustments as needed
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Evaluate the success of the project to find areas that need improvement.
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile, Jira and perform the role of Scrum Master as well.
• End-to-end project delivery experience
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Good Communication and leadership skill

This role is responsible for supporting the department in driving change management, re-engineering of business process & enhancements of systems to achieve operational efficiencies and service excellence. Support the activities that drive continuous improvement of efficiency and effectiveness of people, process and systems through Human Centred Design.

Responsible for the overall coordination, implementation, execution, control and completion of key processes and value streams and ensuring consistency with company strategy, goals and compliance with regulatory requirements.

Responsibilities

• Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines.
• Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria, establishing structure, developing and maintaining plans, identifying/managing risks and monitoring/reporting progress.
• Identify and evaluate system gaps and recommend solutions for system enhancement to achieve defined levels of improvement in efficiency and productivity.
• Map and design customer journey (from e-submission to issuance) across different business processes, platforms and back-end systems.
• Co-ordinate and gather requirements from different teams to ensure accurate and complete information for the users.
• Works closely with business analysts, developers, business users and team members to understand business requirements.
• Create user flows, process flows and maps to communicate the customer journey and system integration points.
• Support process/transactions changes with compliance and adherence to regulations.
• Assess the impact and changes to business rules and system.
• Contribute to product development, define system and process requirements to support the new products. Perform impact analysis on existing current process/system, sign off business requirement document and test plans.
• Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications. Ensure quality of UAT for successful implementation to production.
• Prepare documentation and update operations guide.
• Periodic fact checks post implementation to ensure outcomes and changes are per expected outcomes.
• Actively support Client Management and multiple distribution channels by providing necessary training and information on business rules and processes to staff and external parties.
• Support operational activities by assisting users in resolution of production errors and liaising with IT & BA on proposed solutions.
• Provide support on external and internal audits and to ensure that operations team abide by the procedures set, acceptance of risk is within the acceptance criteria, identify any gaps for further enhancements and improvements.
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement.
• Ability to translate issues and problems into effective business solutions.
• Adopt agile methodology in the implementation of deliverables.

Preferred Qualifications:

• Min Degree qualifications
• Min 4 years of working experience in Life Insurance Operations / SME / System / Business Analysis work
• Good organization and multi-tasking skills
• Good problem solving and decision making skills
• Good process design and improvement skills.
• Strong people and interpersonal communication skills
• Client centricity skills
• Good understanding of the principles of insurance products (life, disability, health, medical, universal life, investment-linked, accidental products)
• Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS, LIA, CPF Board, MOH, MOM)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

Our client is a US MNC and a Global 500 Company. A leading global provider of integrated manufacturing solutions that provides end-to-end design, manufacturing and logistics solutions to original equipment manufacturers (OEMs) in industrial, medical, automotive and telecommunications. They are currently hiring for a Senior Finance Manager and will like to invite interested candidates to send your detailed resume to [email protected]

Senior Finance Manager

Responsibilities:

• Manage and direct accountants and analysts to conduct all routine procedures and duties
• Provides advice and counsel to plant operations management to ensure the optimum performance of the plant. Interprets financial data collection to influence management toward decisions consistent with company objectives.
• Set up and monitor systems of internal control consistent with direction provided by the Division Contoller and Manager of Tax & Treasury.
• Monitors plant credit and collections. Supervise plant cash management including collections and forecasting balances over time.
• Prepare financial projections and company status reports to divisional and corporate management as required. Coordinates discussions with Divisional Management on financial matters.
• Identifies and implements systems to control the manufacturing operation costs and maintain systems to monitor product lines and customer profitability.

Requirements:

• Degree in Accountancy or equivalent
• Strong interpersonal skills
• Competent financial capabilities
• Hand-on with strong analytical skills
• Minimum 5 years of experience working in Electronics Manufacturing industry

X Star is a wholly owned subsidiary of Yixin Group Limited, a leading online automobile financing platform. By leveraging on our leading platform technologies and strong shareholder background (which includes Tencent and JD.com), X Star is committed to the vision of building an automotive ecosystem with more convenient, safe and efficient financing services.

Job responsibilities:

1. Develop product strategy and workflow:

• Responsible for developing auto-finance product strategy and planning, increasing loan book and profitability.
• Manage auto-loan product positioning in the industry.
• Design and manage dealer commission program to maximize organic growth.
• Work with risk, finance and legal team to ensure products meet regulatory standards and ensure smooth product operations.
• Work with technology team to design new workflow and system design

1. Market research and data analytics

• Analyze market demands, competitor landscape, and customer needs to continuously improve the product offerings and increase product competitiveness.
• Obtain insights into our customer segment and profiling through in-depth user research and data analysis, and interview with BDs and car dealers
• Conduct market research and data analysis to inform product strategy and decision-making.

Requirements:

• Bachelor’s degree in business, finance, marketing, or relevant field
• 3 years of relevant industry experience in financial institutions, consumer lending, or fintech companies
• A self-starter who is able to work interpedently and engage cross-functional teams
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strategic and data-driven thinking
• Positive, ambitious and goal-oriented

Job Summary

We are looking for a Project Manager experienced in business project management skills and prior experience with financial products.

Mandatory Skill-set

• Bachelor’s degree in Business Administration, Project Management, Finance, or a related field;
• Proven experience in project management, with a focus on business initiatives;
• Prior experience in managing projects related to financial products;
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders;
• Solid understanding of financial management principles as they relate to project delivery;
• Proficiency in project management tools and software;
• Oversee project financials, ensuring they are accurately updated and captured in a timely manner.

Desired Skill-set

• PMP Certified.

Responsibilities

• Lead and manage projects to ensure timely delivery within budget constraints, utilizing best practices and methodologies;
• Work closely with stakeholders across business units and technology teams to ensure alignment on project objectives, deliverables, and timelines;
• Provide regular updates to stakeholders, facilitating transparent communication regarding project progress and addressing any concerns;
• Monitor and follow up on action items to ensure timely resolution and adherence to project timelines;
• Oversee project financials, ensuring they are accurately updated and captured in a timely manner;
• Conduct regular reviews to track budget adherence and financial forecasting.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

LEAD AND INSPIRE A TEAM TO DELIVER OUTSTANDING CUSTOMER SERVICE.

OVERSEE DAILY RESTAURANT OPERATIONS, ENSURING EFFCIENCY AND QUALITY.

MAINTAIN HIGH STANDARDS OF CLEANLINESS, SAFETY AND FOOD QUALITY.

DEVELOP STRATEGIES TO GROW CUSTOMER SATISFACTION AND REVENUE.

STRONG LEADERSHIP AND PROBLEM SOLVING SKILLS.

EXCELLENT COMMUNICATION AND ORGANIZATIONAL ABLILITES.

WE ARE LOCATED AT 511 UPPER JURONG ROAD B01-01, CALL 96323551 FOR AN INTERVIEW.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Description

• Oversee a portfolio of retailers primarily located in the US and Europe.
• Conduct thorough credit research and financial assessments while performing risk scoring for both existing and potential customers, adhering to the risk management framework.
• Prepare detailed credit memorandums for approval, providing recommendations for credit deviations or exceptions.
• Conduct regular monitoring of the portfolio through financial reviews, tracking performance metrics, and attending customer results briefings or calls.
• Identify and escalate potential credit risks, adverse developments, and market trends that could impact business operations.
• Collaborate effectively with customers, credit insurers, and internal stakeholders to facilitate deal origination, secure transaction approvals, and offer expert advice on credit matters.
• Utilize advanced Excel skills and data analysis techniques to evaluate sales, costs, and operational drivers, transforming data into actionable insights for stakeholders.
• Generate comprehensive credit reports that comply with internal policies and external requirements.
• Support ad hoc initiatives and special projects as needed.

Job Requirement:

• Collaborative team player with excellent interpersonal skills.
• Holds a degree in Business, Accounting, or Finance with 8-10 years of relevant experience, or equivalent professional qualifications.
• Proven ability to independently conduct credit assessments, financial analysis, and forecasting, preferably with experience in banking or credit rating agencies.
• Demonstrates strong analytical capabilities, adaptability, and a proactive learning mindset.
• Skilled in effectively presenting findings and proposals to stakeholders, both through verbal communication and well-structured written reports.
• Thrives in fast-paced, entrepreneurial, and innovative work environments.
• Knowledge of trade finance, supply chain processes, and data analytics is advantageous.
• Familiarity with AI integration in credit processes is a valuable asset.
  

Other:
-AWS provided

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Job Overview:

We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn. The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Why Join Us? Join a forward-thinking team in the banking industry that values creativity, innovation, and strategic thinking. You will play a key role in shaping our social media presence, driving engagement, and contributing to the bank's brand success in the digital space.

Application Process: If you are passionate about social media and meet the qualifications, we encourage you to apply. Please submit your resume, a cover letter, and examples of past social media work.

Internal ref: 9370

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities and Accountabilities:

Strategic Business Development and Market Expansion

• Develop and implement business development strategies to drive growth within the Non-Ferrous Metals sector, focusing on both existing markets and new opportunities.
• Identify, assess, and pursue new business opportunities, including partnerships, joint ventures, acquisitions, and market expansions.
• Analyze industry trends, competitive dynamics, and market demands to identify opportunities for product and service innovation, market entry, and expansion.
• Lead efforts to expands the company’s market presence by identifying high-potential regions, sectors, and customer bases for Non-Ferrous Metals products.

Client Relationship Management

• Build and nurture strong, long-term relationships with key customers, stakeholders, and partners, including large industrial clients, manufacturers, and distributors.
• Manage client accounts and identify cross-selling or upselling opportunities to increase revenue from existing customers.

Sales and Revenue Generation

• Drive sales growth by leading the sales efforts for Non-Ferrous Metal products and services, working closely with the sales and marketing teams.
• Monitor market trends and customer feedback to tailor offerings to meet customer needs and increase market share.
• Develop pricing strategies and negotiation tactics to secure profitable contracts while ensuring customer satisfaction.

Partnerships and Negotiations

• Lead contract negotiations with customes, suppliers, and partners to ensure favorable terms, compliance with reglations, and long-term business success.
• Cultivate strategic alliances with suppliers, technology providers, and other stakeholders to enhance the company’s capabilities in the aluminum industry.
• Negotiate key agreements related to supply chain management, distribution, and joint ventures.

Project Identification and Feasibility Analsis

• Identify and evaluate new Non-Ferrous Metals related projects, including product innovations, market diversification, or expansion into new industries (e.g. automotive, aerospace, construction).
• Conduct feasibility studies and financial analysis for new projects and provide recommendations to senior management.
• Develop business cases and investment proposals to secure internal approval and external funding for new initiatives.

Market Research and Competitive Analysis

• Conduct in-depth market research to stay ahead of industry trends, customer needs, and emerging technologies in the aluminum market.
• Monitor competitor activites and assess their strategies to ensure the company remains competitive in pricing, quality, and delivery.
• Analyze demand fluctuations, supply chain dynamics, and potential risks in the aluminum market to anticipate challenges and develop proactive solutions.

Sustainability and Innovation Initiatives

• Advocate for sustainable business practices and green technologies within the Non-Ferrous Metals industry, ensuring the company’s products and operations meet environmental standards.
• Identify new poduct development opportunities, including lightweight aluminum, recycled aluminum, and solutions for green energy sectors.
• Stay updated on technological advancements and innovations in the aluminum industry, such as automation, aluminum recycling, and energy-efficient processes, and integrate them into the company’s growth strategy.

Leadership and Team Collaboration

• Foster collaboration between cross-functional teams, including sales, operations, and corporate departments, to exeute business development strategies.
• Provide leadership in driving a high performance culture, fostering innovation, and ensuring team accountability.

Requirements:

• Bachelor Degree is preferred but not essential.
• At least 5 years of experience in business development, sales, or strategic planning, preferably in the Non-Ferrous Metals sector.
• Strong ability to analyze market trends, conduct competitive analysis, and development business cases.
• Proven track record in negotiating contracts and forming strategic partneships.
• Experience in leading and developing high-performing teams, collaborating across departments.
• Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Possess good understanding of sustainability trends in the aluminum industry and a commitment to green initiatives.
• Experience working with global teams and possess good understanding of regional market dynamics and customer behavior in different geographic areas.
• Ability to thrive in a fast-paced, competitive, and evolving industry.
• Ability to travel as needed to explore new markets, meet clients, and attend industry events.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer.

We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

The work model for the role is: Hybrid #LI-Hybrid

This role is contributing to the Robotics & Discrete Automation Business Division in SEA/Oceania/Middle East/Africa (SOMA) region.

You will be mainly accountable for:

• Accountable for total Cobot sales in the SEA/Oceania/Middle East/Africa (SOMA).
• Open new channels and sell to distributors, Cobot experts, and small machine builders.
• Support and grow Cobot know-how within new channels.
• Manage and evaluate performance of distributors and new channels.
• Conduct Cobot demonstrations for customers.
• Assist sales teams with Cobot presentations and proposals.
• Promote partnerships with ecosystem partners.
• Propose and support marketing campaigns.
• Manage Cobot leads and follow up.
• Monitor and record Cobot pipeline.
• Manage channel conflicts.
• Represent Cobot sales at events and in media.
• Ensure price consistency across channels.
• Gather market intelligence on competitors.

Requirements:

• Driven and Proactive individual comfortable with opening doors to new customers.
• Bachelor’s Degree (Engineering preferred).
• 5 years of relevant industry sales or related experience in robotics and automation.
• Strong technical and application knowledge in robotics, with some hands-on experience being a plus.
• Experience in coaching, motivating, and developing sales personnel to achieve revenue and profitability targets.

• Job Posting TitleJob Posting TitleManager, Supplier Quality
• Job Description SummaryJob Description SummaryResponsible for leading and managing Supplier Quality of Singapore Operations and work closely with external vendors to ensure the needs of the business are met through timely resolution to high impact supplier non-conformances.
• 
  

Hiring Requirements

Job Details

Collective Agreement Details

• Job DescriptionJob DescriptionRoles & Responsibilities
  Develop and provide strategic direction for overall Supplier Quality of Singapore Ops including cost of poor quality, quality assurance, regulatory compliance and part conformance.
  Appointed as main supplier focus point of contact to develop and perform customer presentations on major/critical investigations
  Lead, direct, evaluate and develop Supplier Quality Engineers to ensure their work meet established overall operations’ targets and standards through support activities such as methods and procedures, planning and revision, gage planning and review, quality and reliability engineering, review and disposition of material variances
  Support GOPS central level with corrective actions & recovery efforts for assigned suppliers.
  Liaise with GOPS Supplier Quality Lead on metrics, ZDP, CAB, urgent needs/ feedback from sites and supplier issues impacting multiple sites.
  Liaise with GOPS Supplier Quality lead on supplier status, performance and escalation / help needed.
  Execute Supplier’s Quality Business Review and ZDP activities with high pain and poor performing suppliers.
  Manage Supplier Performance metrics for the sites, i.e. Clinic Metrics, Management reviews, CABs, Non-Negotiable, present current status to leadership team and recovery efforts.
  Support Procurement/Accenture with RTV’s and RMS requests when product to be returned is needed to support an investigation.
  Review and approve supplier ETQ responses – driving to best mistake proof level as possible, ensuring the solution is robust.
  Qualification and Education Requirements
• Degree in Mechanical / Manufacturing / Production Engineering.
  MBA or a higher degree in a relevant field is advantageous.
  At least 12 years’ experience in a Precision Engineering / Manufacturing / Quality environment inclusive of at least 5 years in management position.
  Strong and sound knowledge in the concept of Continuous Improvement and Quality Assurance initiatives.
  Good analytical and technical problem-solving skills.
  Effective communication and interpersonal skills with excellent people management and leadership skills.
  

Our client, a leading player in the B2B information and services space is looking for an experienced Sales Manager based here in Singapore who would be responsible to drive revenue growth across the events and marketing services in the APAC region.

Responsibilities:

• Sell events and marketing services to the Financial media clients.
• Develop new business opportunities while maintaining relationship with existing clients in Asia.
• Reaching out and converting inbound leads to drive new business and expand target audience.
• Prepare sales reports and analysis for senior management.
• Keeping up with industry trends and market changes.
• Working closely with the marketing and product development departments to support revenue and product growth.

Your profile:

• A Bachelor degree with at least 4 years of experience in event sponsorship and consultative sales, preferably related to the Financial Services Industry.
• You will have a good track record as a business development leader.
• You will have experience with B2B information services such as lead-generation, digital, events, research, and data.
• You will be proactive, a problem-solver, full of energy, decisive, solutions-driven and results-oriented.
• Excellent communication and presentation skills.

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and attractive commission.

If you are interested in this role, we would love to hear from you! Please send your most up to date CV, and we will be in touch should the role be suitable.

EA License No.: R1114955

Agency License No.: 11C4388

Job Summary:

We are seeking a passionate and experienced Store Manager to lead our KKV Singapore store. You will be responsible for all aspects of the store's operations, including sales, customer service, inventory management, visual merchandising, and team management. As a key member of the KKV team, you will play a vital role in delivering an exceptional customer experience and driving store success.

Key Responsibilities:

Sales and Profitability:

• Achieve and exceed monthly sales and profit targets set by headquarters.
• Utilize data analysis to track performance, identify trends, and implement strategies for improvement.
• Analyze competitor activity to maintain competitiveness and adjust strategies as needed.
• Implement cost control measures to optimize profitability.

Customer Experience:

• Create a welcoming and safe shopping environment that reflects KKV's trendy and vibrant brand image.
• Ensure excellent customer service standards are consistently met by all store staff.
• Respond to customer feedback and address complaints professionally and effectively.

Store Operations:

• Manage and maintain store assets, including inventory, displays, and equipment, to ensure safety and efficiency.
• Implement and supervise security measures to minimize loss and theft.
• Oversee store maintenance and repairs, ensuring a clean and well-maintained environment.

Inventory and Product Management:

• Supervise daily inventory checks and manage product expiration dates to minimize waste and maintain product quality.
• Develop and implement loss prevention plans to reduce stock losses.
• Analyze product data to identify opportunities for sales growth and optimize inventory levels.

Visual Merchandising:

• Ensure store displays are visually appealing, accurately reflect KKV's brand standards, and effectively promote products.
• Supervise and provide feedback on store display execution.

Training and Development:

• Train and develop store staff to ensure they possess the necessary skills and knowledge to provide excellent customer service and perform their job duties effectively.
• Implement KKV's training programs and policies, ensuring all staff are up-to-date on product knowledge, sales techniques, and customer service standards.

Team Management:

• Recruit, train, and manage a team of store staff, providing leadership, guidance, and support.
• Motivate and inspire team members to achieve individual and collective goals.
• Foster a positive and productive work environment that promotes teamwork and collaboration.

Company Culture:

• Promote and uphold KKV's core values of Simplicity, Introspection, Positive Energy, and Reset within the store.
• Ensure all staff are aware of and adhere to company policies and procedures.

Job Requirements:

• Bachelor's degree / Diploma in a related field preferred.
• Minimum 3-5 years of experience in retail store management, with a strong emphasis on new store set-up and operations.
• Demonstrated ability to achieve sales targets and manage store profitability.
• Strong data analysis skills, including the ability to interpret sales data, identify trends, and implement effective strategies for improvement.
• Excellent planning, organizational, and problem-solving skills.
• Proven ability to lead and manage a team effectively.
• Strong communication and interpersonal skills, with the ability to build positive relationships with staff, customers, and stakeholders.
• Ability to work independently and as part of a team.
• Flexibility to work a rotating retail schedule, including weekends and public holidays.
• Passion for retail and a genuine interest in KKV's trendy lifestyle brand.

Please email resume to: [email protected]

Location: Tiong Bahru

Our client is a FINTECH IoT company that focused on creating smart and effective environment to enhance the quality of life for all, currently seeks an IT Project Manager to join their expanding team.

Reporting to the Department Head, the incumbent will be working in a team of 4 staff. He / She will be in charge of overseeing the delivery of products and services to clients, making sure that the projects are delivered on time and within budget, to ensure high levels of client satisfaction. The main duties will include project management, stakeholder engagement, client management, implement best practices, identify opportunities for process improvement, monitor & evaluate performance metrics, prepare & do presentation of status report, manage project budget, ensure profitability and cost-effectiveness of delivery operations.

Additionally, he / she will need to ensure quality assurance by conducting regular reviews and audits of delivery processes and outcomes, collaborating closely with cross-functional teams, including operations, sales, development, and customer support.

Successful applicants can look forward to a company that provides cutting edge solutions with contactless payment and IoT technology for marketspaces.

REQUIREMENTS

• Bachelor’s Degree holder in Business Administration, Information Technology, or a related field
• Possess of project management certification such as PRINCE2, or PMP will be a plus
• Min 5 years working experience in IT project management or delivery management
• Proven experience in project management methodologies (e.g., Agile, Waterfall, Scrum)
• Prior working experience in managing multiple projects in a fast-paced environment, specifically in IT, Education, Finance, or Healthcare
• Proficiency in project management tools and software (e.g., JIRA, Trello, MS Project)
• Knowledge in Lean Six Sigma or other process improvement methodologies.
• Working experience in managing cross-functional teams and stakeholder relationships

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

• Company in the beauty industry, all staffs are entitled to staff discounts for hair,nail,lash,eyebrow and beauty services and products.
• 5 Day work week (WEST)

• Accounts ManagementHandle full set of accounts, including AP, AR, and cash book.
  Prepare monthly Profit & Loss (P&L) statements and relevant reports.
  
  
  Human ResourcesPrepare employment contracts and ensure proper documentation.
  Apply for and renew work permits.
  Process payroll, leave, and attendance records.
  Communicate effectively with employees on HR-related matters.
  
  Inventory ManagementPrepare purchase orders, delivery orders, and invoices.
  Monitor stock levels and reconcile inventory.
  
  Administrative SupportMaintain accurate records and support general admin tasks and handle email and calls.Any other tasks assigned to you
  
  
• Accounts Management
• Handle full set of accounts, including AP, AR, and cash book.
  Prepare monthly Profit & Loss (P&L) statements and relevant reports.
  
  
• Human Resources
• Prepare employment contracts and ensure proper documentation.
  Apply for and renew work permits.
  Process payroll, leave, and attendance records.
  Communicate effectively with employees on HR-related matters.
  
• Inventory Management
• Prepare purchase orders, delivery orders, and invoices.
  Monitor stock levels and reconcile inventory.
  
• Administrative Support
• Maintain accurate records and support general admin tasks and handle email and calls.
• Any other tasks assigned to you
  
  

Have a sense of responsibility, complete tasks before going home, willing to learn and work independently

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

About this role / team:
The Singapore Monetize team works closely with game publishers and developers and helps them increase their revenue from advertising. The team is specifically looking for a Hindi speaker to handle some of our priority accounts in India and Pakistan and will report into Head of Monetization, India & PK

Responsibilities:

• Forecast revenue and manage a pipeline of potential and current business.
• Develop strong relationships with our key accounts in India and Pakistan through slack, skype, and face-to-face interaction.
• Consistently evangelizes new products to benefit revenue growth
• Take the initiative to foster new partnerships that represent potential growth outside our portfolio. Turn inquiries into revenue.
• Work closely with internal teams (Legal, Finance, Marketing, Product) to structure deals that maximize revenue for all constituents.
• Finds opportunity to share learnings to positively impact business
• Synthesize customer feedback and help inform the product roadmap

Requirements:

• Bachelors Degree or equivalent work experience
• 6+ years of relevant sales or customer success experience, managing a quota or quarterly revenue target.
• Experience in the tech industry—mobile, gaming, ad tech, e-commerce or consulting are a strong plus.
• Experience with closing new partnerships / focusing on new business
• Ability to travel up to 25% for in-person client meetings—both local and international.
• An entrepreneurial and ambitious self-starter who thrives in a fast-paced environment.
• Comfortable in cross-team project management & problem solving
• A relationship builder with the ability to make connections with anyone.
• Comfortable working independently as well as part of a team.
• Telling a story with data; A strong understanding of data analysis and visualization.
• Effective communicator.
• Active contributor to a dynamic office culture.
• Fluency in Hindi is required for this role as it is responsible for growing the India and Pakistan markets. Other Indian and Pakistani languages are also a plus.

This position is based in Singapore.

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location.

The pay range for this role in Singapore is OTE (On-Target Earning): SGD 119,000 - 139,000 annually

#LI-JH1

#LI-HYBRID

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Please see the independent bias audit report covering our use of Covey here.

Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.

Liftoff's Compensation Strategy

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location. Liftoff provides employees a total compensation package of competitive market salaries, equity, health and wellness stipends, medical benefits associated with your country of residence. The base compensation will vary based on location, experience as well as level.

Agency and Third Party Recruiter Notice:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.

As a General Manager of Operations, you will be fully responsible for the strategic planning, business development, team management, and operational affairs of the education collaboration business unit in the Southeast Asian market. This role requires close collaboration with the senior management team to formulate and execute the company's development strategy, driving business growth and increasing market share.

Key Responsibilities:

1. Develop and Execute Market Strategy: Formulate and implement the development strategy for the Southeast Asian market, working with the senior management team to determine the company’s strategic direction and business objectives.
2. Business Development: Lead business expansion efforts in the Southeast Asian market, acquire new clients, and establish and maintain long-term partnerships with customers.
3. Team Leadership: Oversee the operations team, including sales, marketing, and customer service departments, ensuring efficient team operations and achievement of business goals.
4. Budget and Resource Management: Manage budgets and allocate resources effectively to ensure operational efficiency and cost control.
5. Market Analysis: Analyze market trends and monitor competitors to provide data-driven support and recommendations for strategic decision-making.
6. Cross-Department Collaboration: Work closely with other departments to advance product development, marketing, and customer service initiatives.
7. Stakeholder Engagement: Build and maintain strong relationships with government bodies, partners, and industry stakeholders to enhance the company’s visibility and influence.

Requirements:

1. Bachelor's degree or higher, with 8+ years of experience in the enterprise services industry; candidates with a background in the education collaboration sector are preferred.
2. Familiarity with the enterprise services industry, with extensive experience in business development and client management.
3. Demonstrated exceptional leadership and team management capabilities, with the ability to effectively motivate and manage teams to achieve business objectives.
4. Strong market insight and strategic thinking, with the ability to quickly adapt to market changes and make sound decisions.
5. Excellent communication and coordination skills, capable of working effectively with individuals at various levels.
6. Strong business acumen and data analysis capabilities, enabling accurate business decision-making based on market data.
7. High sense of responsibility and strong execution skills, with the ability to perform well under pressure and maintain high productivity in demanding environments.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

As a Project Manager, you will work on the top-of-mind strategic initiatives for the head of business, driving impact across business and technology areas. Topics will range from new product launches, organisational changes, business planning, infrastructure and footprint planning, internal communications, etc. You will work cross-functionally with stakeholders such as product managers, R&D leaders, sales and marketing functions, legal and PR, etc. You will be the quarterback on multiple work streams, driving forward the collaboration on key topics across the BytePlus organization.

Responsibilities

In this role, we are looking for someone who has the experience and passion to run strategic projects from the start to end:

- Be an end-to-end project owner, from planning, goal establishment, formulation, identification of dependencies, project progress tracking management, project delivery, quality control;

- Be able to identify project risk and actively manage them, manage project resources in terms of resource coordination and communication;

- Understand the needs of each team, propose solutions and drive forward implementation, as well as cross-functional collaboration;

- Lead the problem-solving and drive research when needed for business' strategic initiatives;

- Drive regular business performance summaries and business reviews with the leadership;

- Support the day-to-day team management activities such as budgeting, all-hands, recruiting, legal, PR, etc.

Qualifications

Minimum Qualifications

- Bachelor degree or above, computer or related professional background

- At least 5 years of working experience in project management / strategy management of go-to-market teams in a fast-paced environment

- Have experience working in a software / technology / cloud-related company, and managing projects from start to end

Preferred Qualifications

- Strong interpersonal and organizational skills

- Analytical and problem solving skills

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Company Overview

Our client is a global leader in elevator, escalator, and moving walkway solutions, renowned for its commitment to safety, innovation, and customer satisfaction. With a strong focus on delivering exceptional service and high-quality products, the company is dedicated to enhancing urban mobility and providing sustainable solutions for residential, commercial, and industrial buildings.

Reporting To: Fulfilment Manager

Role Objectives:

The Service Manager oversees elevator and escalator maintenance operations within a designated area. This role ensures alignment with company values and policies while driving sustainable growth by exceeding customer expectations.

Key Responsibilities:

1. Safety

• Implement, monitor, and manage safety protocols in compliance with corporate guidelines and employment laws.
• Ensure timely incident reporting for equipment failures, product safety issues, or near misses.
• Conduct toolbox talks, safety walks, and inspections to maintain a culture of safety.
• Ensure completion of Periodic Safety Inspections and address corrective actions promptly.

2. Business Growth & Profitability

• Manage operations within budget to meet reliability, cost, and profitability targets.
• Collaborate with the Service Contract Manager to convert equipment from free maintenance to paid portfolios and renew contracts with necessary adjustments.
• Recover lost maintenance contracts and explore repair and upgrade opportunities with customers.
• Optimize staffing needs, route organization, and workload distribution to improve operational efficiency.

3. Customer Satisfaction

• Build and maintain strong customer relationships to understand needs and address concerns promptly.
• Conduct periodic inspections to ensure service quality and client satisfaction.

4. Maintenance Fulfillment & Quality Improvement:

• Drive breakdown reduction programs in collaboration with technical teams to improve portfolio reliability and performance.
• Ensure the timely implementation of corrective actions as instructed by the head office.

5. People Development

• Enhance the technical and non-technical skills of the service team to ensure compliance with procedures and customer satisfaction.
• Address skill gaps and foster continuous development within the team.

Qualifications and Experience:

• Education: Bachelor’s degree, preferably in engineering, with financial understanding.
• Skills: Strong customer and people orientation, effective communication, and leadership capabilities.
• Experience: Minimum of 5 years in the service industry, ideally in industrial or engineering goods sectors.

This is an exciting opportunity for an experienced professional to lead and develop service operations while driving customer satisfaction and operational excellence.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)