We are looking for a Project Manager to lead and manage projects from inception to completion. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a track record of delivering projects on time and within budget. As a Project Manager, you will be responsible for planning, executing, and overseeing projects while collaborating with cross-functional teams, managing resources, and ensuring stakeholder satisfaction.

Key Responsibilities:

• Develop project plans, timelines, and budgets.
• Coordinate project teams, assign tasks, and track progress.
• Communicate with stakeholders, providing updates on project status and risks.
• Manage resources, budgets, and timelines to ensure project success.
• Identify and mitigate project risks.
• Arrange for all necessary inspections and check all documents required to facilitate the handing over of all completed project.
• Conduct project site inspection on a regular basis. Ensure that workers and subcontractors carry out their work in a safe manner.
• Carry out inspection of equipments delivered to the project site.
• Identify potential risks and issues to mitigate and prevent them from causing any disruption to project.
• Act as the key person and setup communication channel, organize and co-ordinate effectively within the project team and to manage the project scope, schedule, resources and issues to ensure communication report on project status.

Requirements:

• Proven experience as a Project Manager
• Min ITE / Diploma in Engineering background or equivalent
• 2 - 5 years of relevant experience
• M&E background with minimum 2 years experience in project co-ordination
• Strong leadership, organizational, and communication skills.
• Proficiency in project management software (e.g. Microsoft Project).
• Ability to read and understand design drawings
• Positive work attitude, good follow-up skills and ability to work independently
• Background in commercial kitchen equipment industry will be a strong advantage

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Job Responsibilities

• Reports to the Project Manager or Assistant Project Manager.
• In-depth understanding of project specifications, technical details and construction drawings.
• Carry out work scheduling, material requisition planning, project supervision and documentation.
• Supervise structural/architectural works, coordinate with client’s representatives, consultants and sub-contractors on technical matters.
• Ensure timely completion and good quality of works.
• Ensure safety regulations are complied with.

Requirements

• Diploma in Civil / Structural Engineering or equivalent.
• 5 to 10 years’ of site management experience.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

• Handling one shop, from sales to customer service
• Find and lead shop's Staffs to achieve targets
• Ability in handling operation of a shop, responsibility to sales performance and service performance
• Can work under fast-paced and passions to serve customers under any conditions
• Minimum 10 years of hair dressing experience
• Willing to work on weekend and public holidays
• Weekday off, must follow the working schedule
• Willing to work under supervised if needed
• Good Service Attitude, professional attitude in service
• Please contact us at 90910999 (wechat/whatapp)

We are looking for an experienced and driven Sustainability Manager to oversee the calculation, analysis, and reporting of greenhouse gas (GHG) emissions for a client in the agri industry. The role will focus on ensuring compliance with European Union (EU) regulations and alignment with GHG Protocol and SBTi standards. This position will play a key role in supporting the organization’s sustainability goals through accurate data management, reporting, and the implementation of effective decarbonization strategies.

Key Responsibilities

GHG Inventory Management

• Develop and maintain a detailed GHG inventory for all operations.
• Oversee the accurate collection, analysis, and reporting of emissions data.
• Model future emissions to support the organization’s decarbonization strategy.

Capacity Building

• Deliver training sessions and raise awareness among employees about GHG management and sustainability initiatives.

Strategy Development

• Set and implement GHG reduction targets and strategies in line with SBTi standards.
• Collaborate with cross-functional teams to integrate reduction initiatives into business operations.

Compliance and Reporting

• Ensure compliance with relevant local, national, and international regulations on GHG emissions.
• Prepare and submit detailed reports to regulatory bodies and key stakeholders.

Stakeholder Engagement

• Engage with internal teams and external partners to advance GHG reduction efforts.
• Represent the organization in industry forums and sustainability networks.

Monitoring and Evaluation

• Track progress towards emissions reduction goals and provide regular updates to senior management.
• Lead the development and enhancement of GHG data collection and reporting systems in collaboration with the IT team.
• Assess the effectiveness of GHG reduction initiatives and recommend improvements.

Technical Expertise

Greenhouse Gas Accounting

• Proficiency in tools and methodologies such as IPCC, ISO 14064, GHG Protocol, and SBTi.
• Experience in estimating and managing emissions across the palm oil and banana production chains.

Environmental Science

• In-depth knowledge of Forest, Land, and Agriculture (FLAG) land emissions and geospatial data for carbon pool estimations.
• Expertise in GHG target setting, predictive modeling, and decarbonization strategies.

Regulatory Knowledge

• Familiarity with local and international GHG regulations and standards, including benchmarks like CDP Climate Change.

Communication and Collaboration

• Strong ability to work with operational teams, management, smallholders, voluntary certifications (e.g., RSPO, ISCC), and regulators.
• Skilled in preparing and presenting reports on emissions and sustainability efforts.

Qualifications and Experience

• Degree in Environmental Science, Chemistry, Biochemistry, or a related field.
• Minimum of 5 years of experience in managing GHG emissions within a relevant industry.
• Demonstrated expertise in calculating GHG emissions using internationally recognized methodologies.
• Prior experience in GHG reporting within the agricultural sector, particularly in the palm oil industry, is highly desirable.

Reporting Structure and Employment Details

• This is a full-time role reporting directly to the Group Director of Sustainability.

Lead the team:

· Sets, maintains and constantly monitor service standards of the team

· Motivates team members to do well

· Coaches, counsels and disciplines team members

· Have good decision making on daily operations of outlet

Food preparation:

· Plans monthly menu and work with Marketing on prints

· Cook dishes according to daily/ weekly/ monthly/ special festive menu

· Cook and guide kitchen team to cook according to correct number of portions for each meal period, without wastage

· Ensure freshness and quality of ingredients used and dishes served

· Ensure that the kitchen area is always kept clean and dry

Supplies/ Stocks control:

· Maintain supplies to ensure adequate but not over-order and no wastage

· Checking of goods receivable from suppliers

· Practice good food hygiene and safety standards

· Inspects and checks operating equipment to ensure good working conditions

Customer Service:

· Interact with clients and gather feedback

· Check clients’ satisfaction and provide immediate updates to Operations Manager and team

· Ensure team members provide good customer service during operations

Communication:

· Conduct briefing to update team members in absence of Unit Manager

· Effectively listen to team members and seek out concerns to address timely

· Inform Operations Manager or Head Office on operations or employees’ related issues

Administration:

· Prepare roster accordingly and schedules manpower

· Prepare attendance sheet, overtime process and team leaves application etc

· Ensure all colleagues’ time in and out are taken and accounted for.

· Ensure the team’s Public Holidays and Annual Leaves are planned, approved and cleared

· Record discipline matters after counselling employees

· Ensure team members’ documents eg forms are submitted to Head Office timely

· Ensure that resources, materials and ingredients are ordered accordingly with regards to wastage and delivery orders submitted timely

· Attend meetings when required

· Ad-hoc duties when required

Outlet Management:

· Co-creation of daily and festive menu

· Preparing food on a timely manner according to required menu

· Ensure quality and quantity of food served and appearance

· Ensure proper coordination of festive decoration with marketing and client

Hygiene and work safety:

· Practice good food hygiene and personal hygiene

· Take care to prevent any food contamination

· Reinforce all outlets follow strictly

· Observe safe work procedures when handling equipment

Grooming and personal hygiene:

· Ensure uniforms are properly laundered and are clean and neat

· Check that outlet colleagues follow grooming and look smart and presentable

· Covered shoes and socks must be worn

· Be sure to freshen up after smoking

· Excessive accessories and nail polishes are not allow

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Set policies and processes
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• The smooth running of the manufacturing organisation and team
• Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities – including relationships and risk management
• Manage the manufacturing element of the organisation ensuring high quality business activities with maximum efficiency, service and profitability for the organisation.

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Thorough understanding of manufacturing, business process and management, requirements and dynamics – insert specific as applicable
• Ability to work under pressure and meet deadlines
• Ability to work on weekend and public holiday

Responsibilities:

• Oversee the successful completion of the assigned project, ensuring both documentation and operational tasks are efficiently handled.
• Attend site meetings with the main contractor as needed, addressing site-related issues and providing updates to the Directors.
• Develop and monitor the site work schedule, ensuring timely progress in line with project milestones.
• Collaborate with office staff to prepare monthly progress claims, payment certificates, and other related documentation.
• Ensure all work is carried out according to approved plans, drawings, and contract specifications.
• Manage and review the performance of teams on a monthly basis.
• Prepare method statements for specific tasks as required.
• Manage and track all materials and equipment delivered to the site.
• Organize and maintain an up-to-date worker organizational chart for both company employees and supply workers.
• Manage workers' schedules, ensuring efficient time usage and minimizing unnecessary overtime. Overtime work must receive prior approval from the Managing Director.
• Prepare and manage the site tools sign-in/out log.
• Perform any other ad-hoc duties as assigned by the Managing Director.

Requirements:

• A Degree or Diploma in Mechanical & Electrical (M&E), Construction Management, or a related field.
• At least 1 year of relevant work experience in the industry.
• Strong communication skills and leadership abilities to effectively manage project teams and coordinate with stakeholders.
• Able to commit to a six-day workweek.

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Responsible for indecent product operation plan and promote the smooth implementation of the plan. Responsible for the work plan of the operation team,arrange the daily work of the team members,and supervise the implementation of management execution results.

Responsibilities:

• Lead and manage design Consultant teams to deliver high-quality design solutions on time and within budget.
• Oversee the entire design process, from concept through to detailed design and construction documentation.
• Ensure designs meet project specifications, regulatory requirements, and client expectations.
• Coordinate with multidisciplinary teams, including architects, engineers, and consultants.
• Foster a collaborative and productive team environment.
• Provide mentorship and guidance to junior designers and engineers.
• Act as the primary point of contact for clients and stakeholders on design-related matters.
• Conduct regular meetings and presentations to update clients on project progress and address any concerns.
• Ensure client requirements are accurately captured and reflected in the design.
• Implement and enforce quality control procedures to ensure the highest standards of design.
• Review and approve design documents, drawings, and specifications.
• Conduct regular design audits and peer reviews to maintain quality and consistency.
• Ensure all designs comply with relevant regulatory requirements and standards.
• Liaise with regulatory agencies to obtain necessary approvals and permits.
• Stay updated on changes in regulations and standards and ensure designs are adapted accordingly.
• Provide technical leadership and expertise in civil engineering or architecture.
• Resolve complex design challenges and technical issues.
• Stay informed about the latest industry trends, technologies, and best practices.

Requirements:

• Bachelor’s degree in Civil Engineering, Architecture, or a related field.
• Master’s degree is preferred.
• Minimum of 15 years of relevant experience in civil engineering or architecture.
• Proven experience in managing design teams on complex projects.
• Experience in the design of multi-storey bus depots or similar structures is preferred.
• Professional Engineer (PE) or Registered Architect (RA) status.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in design software and tools (e.g., AutoCAD, Revit, BIM).
• In-depth knowledge of regulatory requirements and standards.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Roles & Responsibilities

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

Roles & Responsibilities

Roles & Responsibilities

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

Responsibilities:

• To handle Engineering Department for water/wastewater projects independently
• Drive development of designs by involving in planning, scheduling, and coordinating among the team.
• Manage and coordinate the review, submission, and approval of design by internal process and design team as well as sub-contractors.
• Manage & guide a group of engineers in terms of assignment, progress update, schedule, efficiency and ensure timely deliverable of quality designs & drawings.
• Attend project meetings and address technical concerns from clients, consultants etc.
• Lead research and develop design for new projects or tender preparation.
• Organize and chair internal meetings with project teams etc. for reviews, discussions, and progress update.
• Manage and lead site inspections to verify the execution of installation against the design approved.
• Manage the as-built drawings and ensure timely submission to clients.
• Manage and organize the approved drawings, technical documents systematically and keep good record for projects respectively.
• Other ad-hoc activities as and when needed

Requirement:

• Bachelor's Degree in Mechanical / Chemical Engineering
• Minimum 8 years of working experience in the management of complex water infrastructure projects
• Possess good communication and interpersonal skills
• Have strong sense of ownership and responsibility
• Team player and with strong leadership

Role and Responsibilities:

• Oversea the Program Management Office, PMO for National Programme
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions
• Provide training and guidance related to project management standards and project monitoring
• Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
• Support program/project audits

Requirements:

• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Experience with documentation work products including manuals, SOPs, training aides and process documents
• Ability to manage multiple project activities at the one time and excellent prioritisation skills.
• Excellent professional written and verbal communication skills, plus effective interpersonal skills.
• An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
• Experience with project management methodology and knowledge of the system development life cycle (SDLC)
• Degree holder with 10 to 12 years of relevant working experience or Diploma holder with more than 15 years of relevant working experience

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 10 years’ experience with Technology Project Management.

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Bachelor's Degree in Computing or related discipline to support job requirements.
• At least 10 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work & process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

- Cloud related solutions.

- Infrastructure / Network related solutions.

- Endpoint / Workplace Technology related solutions.

- Active Directory / Identity Management related solutions.

Soft Skills

• Good organization skill, able to multi-task and work under pressure.
• Adaptable and comfortable working in a dynamic environment.
• Excellent time management and can prioritize work.
• Strong analytical and critical thinking skills, and meticulous with attention to details.
• Team player, able to work independently or in a team with minimal supervision.
• Good communication, writing and presentation skill.
• Good stakeholder engagement and vendor management skills.

Our client is a global and established Multinational Company, who is seeking to recruit an Enterprise Account Manager (Logistics). This position is based in Singapore.

Enterprise Account Manager (Logistics)

Responsibilities

· Act as customers' point of contact, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.

· Manage portfolio of existing customers and potential customers via 'face to face' sales visits.

· Produce necessary information for management to evaluate performance vs. key performance indicators.

· Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant departments.

· Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.

· Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of- Wallet and new customer.

· Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.

· Weekly Pipeline movement reports to Sales Management.

· Adhere to regional/country standard profit margins and discount guidelines.

· Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.

· Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.

· Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).

· Continually develop knowledge of company’s products & services and general commercial awareness in order to provide the best possible solutions to the customers.

· Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.

· Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.

· Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Requirements

· Your aptitude to handle customers with personal care and empathy and putting the customer at the center of every decision.

· Your ability to view opportunities from the customers perspective and influence decisions.

· Your willingness to build and manage strong relationships & partnerships

· Your cross Border Thinking capabilities.

· Your capability to adapt to a changing environment and handling multiple priorities.

· Your powerful communicator skills.

· Your courage in bringing forward ideas and innovative in approach.

· Your readiness to always grow and learn.

· Minimum of 3 years of sales experience

· Strong communicator (in written & spoken English) with excellent numeric and presentation skills

· Strong individual who can work independently and within a team to deliver results

· Able to maintain effective performance under pressure

· Preferably with Degree in Business or equivalent

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

JOB ROLE

▪

Manage Large Services engagement(s) [Multi Million $] ,work closely with Customer’s Senior Management and drive the team towards customer delight.

JOB ROSPONSBILITIES:

Program Management:

•

Define and monitor Program Governance

•

Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

•

Manage Engagement level risks, issues and work out / drive the action plan, along with team

•

Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation & excellence.

•

Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.

•

Work collaboratively with Dev managers, Architect to drive the engagement towards customer delight.

•

Manage the day-to-day activities; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Position Summary:

We are seeking a highly qualified candidate with proven experience in the finance, healthcare, and public sectors. Your expertise in presales, client delivery, and achieving successful outcomes will be critical to our team's success. Ideally you will have 15+ years of experience in Presales, consulting, and Business Development.

You will excel in conducting presales assessments of key client processes, effectively documenting “as-is” and “to-be” workflows. Your ability to design and present integrated automation solutions to potential and existing clients will set you apart. Additionally, you will play a vital role in identifying process gaps and addressing missing scenarios during the presales phase. Strong forecasting skills will further enhance your capabilities in this position.

Once our proposals are accepted, you will take charge of their implementation. This includes meticulous effort and resource planning, proactive management of risks and issues, accurate project progress reporting, and effective escalation management. Your skill in tracking project actuals against the budget, analyzing variances, and providing necessary mitigations will be crucial to the success of our projects and programs. Building and maintaining strong relationships with clients’ post-implementation will be essential for expanding our local business.

Regular engagement will ensure that Cognizant remains a relevant and valued partner within the client landscape, with your performance measured by key performance indicators (KPIs). Join us in making a meaningful impact!

Key tasks and responsibilities

• Identify new opportunities to automate processes and integrate systems.
• Identify gaps and improvements to current internal processes and documentation and delivered a transformation action plan and continuous improvement strategy.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation – both internal and third party.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Ability to ensure the correct mix of project resources are available to maximise the chances of project success.
• Managing delivery of the project according to “the plan” and highlight and manage potential deviations.
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Establishing meaningful long term client relationships, providing updates to clients in the field of automation.
• Keep up to date on emerging technologies and ensuring that the value propositions are clearly communicated to prospective and existing clients.
• Ensuring CTS team members comply with client policies re data security, privacy, onsite working policies.
• Use of internal CTS system to ensure correct resource assignment and project allocation.
• Review and provide input to billing.

Mandatory Skills:

• Experience as a program/project manager in the enterprise automation space preferred (RPA, Low code / No code)
• Ability to identify new opportunities to automate processes and integrate systems as well as suggesting improvements to exist processes.
• Able to accurate monitor, track, and report on project (s) progress
• Possess business & commercial acumen and excellent stakeholder management skills.
• Analytical skills correctly identify risks and solve any problems which may arise throughout the project.
• Project budgeting skills.
• Advanced time management skills and the ability to juggle multiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Strong project management skills with strong diligence.
• Knowledge of Project Management Methodologies (agile, waterfall, V- Model., Waterfall)
• Excellent team management
• Able to gain stakeholder trust and ability to influence decisions.
• Contribute to the full sales cycle from prospecting to closure.
• Delivering presentations and demonstrations to prospective and current clients
• Consult with those developing services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like.
• Helping the sales team to reach targets.
• Conducting research into the industry – including competitor research
• Encouraging clients to buy extras, upgrades by demonstrating the advantages of doing so.
• Provide insights into market trends and customer feedback to guide continuous improvement of our intelligent automation offerings.
• Develop strong, long-term customer relationships.
• Provide feedback to sales and services teams on potential opportunities and upskilling requirements to meet future potential demand.
• Be a good negotiator, with experience of an initiative-taking scope and expectation management.
• Strong critical thinking skills
• Strong critical thinking
• Exposure to MS Power Platform (Power Automate or Power BI or Power Apps)
• Jira, MS Project
• Dev Ops

Mandatory Certifications

• Bachelor of Science. Preferably IT related.
• Prince2 or PSM certification

• Identify opportunities: Research new markets, trends, and customers, and look for new ways to reach existing markets
• Develop strategies: Create plans to grow the business and revenue, and develop business development plans
• Build relationships: Maintain good relationships with clients, partners, and other industry players
• Generate leads: Generate leads, cold call prospective customers, and move leads through the sales cycle
• Develop proposals: Develop proposals and quotes for prospective clients
• Negotiate deals: Negotiate business deals and contracts
• Analyze data: Analyze competitors and market position, and analyze return on investment
• Train staff: Train sales professionals and business development staff
• Attend events: Attend conferences and industry events to develop networks and relationships