Responsibility:

• To work closely with SQS in supervising and managing QS’ performance
• To prepare project costing
• To prepare and issue sub-contract to sub-contractor/ supplier
• To manage Project Change Request (PCR) for addition/omission of project funding
• Regular reporting of project account status, including costing, outstanding payment & etc
• Identify, analyze and evaluate problems encountered by QS / SQS and propose the effective solution approach

Requirements:

• Degree in Quantity Surveying, Construction Management or equivalent
• Excellent analytical, interpersonal and communication
• Ability to work with tight deadlines
• Independent and a good team player
• A dynamic, positive and forward thinking personality will be essential
• At least 8 years’ relevant experience

As a Regional Finance Manager, you will play a key role in overseeing and managing financial operations within your assigned region, including consolidation responsibilities. You will be responsible for ensuring financial compliance, analyzing financial performance, providing strategic financial guidance, and overseeing the consolidation of financial data across the region. This position requires a strong understanding of finance, excellent analytical skills, and the ability to work collaboratively with various stakeholders.

Responsibilities

Financial Planning and Analysis:

• Develop and implement financial strategies to achieve regional business objectives.
• Conduct regular financial analysis and forecasting to support decision-making processes.
• Collaborate with senior management to develop budgets and financial plans for the regions

Financial Reporting and Consolidation:

• Prepare accurate and timely financial reports, including P&L statements, balance sheets, and cash flow statements.
• Lead the consolidation of financial data from multiple entities.
• Ensure compliance with accounting standards, regulations, and company policies.

Budget Management:

• Monitor and control regional budgets, providing insights into variances and recommending corrective actions.
• Work closely with department heads to align budgetary goals with operational needs.

Risk Management:

• Identify financial risks and opportunities within the region, proposing strategies to mitigate risks and capitalize on opportunities.
• Implement and monitor internal controls to safeguard company assets.

Collaboration:

• Partner with other departments, including sales, operations, and supply chain, to align financial goals with overall business objectives.
• Provide financial insights and guidance to support decision-making at the regional level.

Audit and Compliance:

• Coordinate and manage external audits, ensuring compliance with regulatory requirements.
• Implement and enforce financial policies and procedures to maintain high standards of financial integrity.

Consolidation Leadership:

• Oversee the consolidation process, ensuring accuracy and completeness of financial data across the region.
• Collaborate with finance teams in different entities to streamline consolidation procedures.

Team Leadership:

• Lead and develop a regional finance team, providing guidance and support for professional growth.
• Foster a collaborative and results-oriented work environment.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field. MBA or CPA is a plus.
• Proven experience in a senior finance role within the distribution industry.
• ERP Implementation experience is a plus.
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite especially MS Excel (Pivot, V-Lookup) and PowerPoint
• Proficiency in ERP system ie Navision/Business Central.
• Well organized, meticulous, analytical and can work independently.
• A team player who can deliver under tight deadlines

The Role

This position in the Enterprise Risk Management team will work closely with team members to execute the ERM program (Non-Financial Risk) across the Group.

Job Responsibilities

• Work closely with ERM team members in developing, implementing, maintaining and monitoring the ERM programme across the Group
• Proactively partner with business units and corporate units in driving a balance approach between business growth and risk management
• Support the BUs/CUs to understand how to identify risks in their areas of specialization and conduct risk assessments
• Work across the Group to conduct risk assessments, document and regularly review risks of all types
• Assist with the development and implementation of risk management policies
• Support the team with the production of regular risk reports highlighting key enterprise risks
• Support the delivery of Risk and Control Self-Assessments; provide analysis and reporting that adds value to senior management, Audit & Risk Committees, and the Board
• Ensure the smooth running of various risk assessments
• Support the roll-out of Group wide risk awareness and risk management training, develop training content that is dynamic and relevant to the changing risk environment
• Undertake ad-hoc and special projects when delegated by the Head of Risk

Job Requirements

• Minimum 10 years of working experience in ERM, operational risk or audit related risk management
• Candidates with ERM experience and conducting real estate, technology and ESG related risk assessments will have an advantage
• Preferably experience in the real estate or fund /asset management industry
• Possess knowledge and experience in risk management frameworks and tools
• Strong communication and inter-personal skills with a cross-section of teams in different geographical locations
• Driven and passionate to make a positive impact in the organization
• Able to work in team environment and collaborate with different levels of seniority

Responsibilities and Tasks:

- Personnel Management: Supervise the work performance of household staff, including housekeepers, chefs, drivers, etc.
Coordinate the work schedules of staff to ensure orderly household operations.
- Household Operations: Ensure the overall operation of the household meets high standards, including cleanliness, organization, and maintenance.
Ensure the proper functioning of household facilities and equipment.
- Guest Reception: Responsible for welcoming guests and relatives, providing high-quality guest services.
Arrange guest accommodations, provide catering services, and ensure guest comfort and satisfaction.
- Administrative Affairs: Handle administrative tasks for the household, including file management, scheduling, and correspondence.
Assist household members with personal and professional affairs.

1. Budget Management:Manage the household's financial budget, ensuring expenses are within a reasonable range.
   Negotiate and handle financial transactions with household service and supply vendors.
2. Negotiation and Supply Chain Management:Negotiate with household service and supply vendors to secure favorable prices and service terms.
   Manage relationships with vendors, ensuring timely and high-quality supply.
   

Position Requirements:

- Management Skills:Excellent personnel management and teamwork skills.
Ability to effectively coordinate the work of household staff for efficient household operations.
Ability to maintain effective communication with household members, staff, and external vendors.

- Administrative Management:Proficient in handling administrative affairs, including file management, scheduling, and event coordination.
Ability to multitask and maintain high levels of efficiency.
- Financial Management:Possess financial management skills to create and execute a household budget.
Ability to negotiate and handle financial transactions with vendors.
- Cultural Adaptability:Ability to adapt to diverse cultural backgrounds and accommodate rapidly changing household needs.
Strong adaptability to the culture of a globalized company.
- Ethical Standards:Maintain the highest ethical standards and integrity.
Ability to safeguard the privacy and confidentiality of household members.

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Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

COMPANY DESCRIPTION

As the world’s leading owner and operator of LPG carriers with five decades of operating experience, BW LPG promotes competitive, sustainable solutions to secure value for society and our stakeholders.

Our global footprint spans seven countries with 17 nationalities represented across our workforce. Our fleet of 39 Very Large Gas Carriers (VLGC) offer a total carrying capacity of over 3 million CBM. From spot voyages and time charters to Contracts of Affreightments (CoAs), our emphasis on flexible, reliable service has earned the trust of leading oil companies as well as trading and utility companies. More information about BW LPG can be found at www.bwlpg.com.

BW LPG is associated with BW Group, a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW LPG, as a member of the BW Group, is one of Forbes World’s Best Employers 2023.

RESPONSIBILITIES

Responsible for managing the preparation and filing of financial reports with the U.S. Securities and Exchange Commission (SEC). This position requires a deep understanding of IFRS and the SEC regulations, and prior experience in report writing. The role focuses on delivering timely and accurate financial reports to maintain the company's listing on US stock exchanges while fostering transparency and accountability.

• Manage the timely preparation and filing of quarterly and annual reports with the SEC
• Ensure compliance with IFRS and SEC regulations
• Stay informed about changes in accounting standards and SEC regulations that may impact financial reporting
• Collaborate with cross-functional teams, including finance, legal and external auditors to gather financial data, ensuring its accuracy and completeness for reporting purposes
• Act as a primary point of contact for SEC reporting and coordinate with internal and external stakeholders, including the board of directors, legal counsel, and regulatory agencies
• Review financial disclosures to ensure compliance with SEC guidelines and regulations
• Provide guidance on complex accounting issues, including revenue recognition, impairment assessments, and financial instrument valuations
• Prepare and review financial statements, footnotes, and MD&A (Management's Discussion and Analysis) for quarterly and annual reporting
• Ensure that financial statements are clear, accurate, and compliant with all applicable regulations
• Collaborate with external auditors during the audit process to ensure a smooth and efficient audit, addressing any audit findings and recommendations
• Assist in the preparation of financial information and support investor relations efforts, including earnings releases, investor presentations, and responding to analyst inquiries
• Ensure adequate controls and safeguards are in place to safeguard the integrity of financial reporting
• Ensure compliance with the Sarbanes-Oxley Act (SOX) requirements as they pertain to financial reporting

• Degree in Accounting, Finance, or a related field. A CPA or relevant professional certification is highly desirable
• Extensive experience in financial reporting, ideally in a US-listed company
• Strong understanding of SEC regulations, IFRS, and stock exchange reporting requirements
• In-depth understanding of SOX compliance and internal controls
• Excellent communication and interpersonal skills to collaborate with internal and external stakeholders
• Strong analytical and problem-solving skills to address complex financial reporting issues
• Detail-oriented with a commitment to data accuracy and compliance

This position will be based in Singapore.

Only shortlisted candidates will be notified.

Role Overview: As the Sales Manager, you will be responsible for driving sales growth in the maritime communication sector, with a specific focus on Indonesia and the Philippines. Leveraging your 3-5 years of sales experience in the maritime communication industry and a proven track record in the shipping sector, you will play a key role in expanding our customer base and establishing strong relationships with key stakeholders. Your knowledge of the satcom industry and expertise in managing accounts will be critical in achieving sales targets for our satcom products in the region.

Key Responsibilities:

1. Sales Strategy and Business Development:

• Develop and implement a comprehensive sales strategy for South East Asia markets.
• Identify and pursue new business opportunities, partnerships, and customer prospects in the maritime communication industry.
• Conduct market research and analysis to stay abreast of industry trends and competitors' activities in the region.

2. Account Management:

• Manage and nurture existing customer accounts, building strong, long-lasting relationships with shipping companies and maritime operators.
• Understand customers' communication requirements and offer tailored satcom solutions to meet their specific needs.
• Provide outstanding customer service, ensuring customer satisfaction and retention.

3. Sales Achievement and Target Management:

• Meet and exceed sales targets, driving revenue growth for satcom products for vessels
• Prepare sales forecasts, track performance, and provide regular reports to senior management.

4. Market Awareness and Industry Networking:

• Stay updated with the latest trends, regulations, and developments in the maritime communication and satcom industries.
• Attend industry events, trade shows, and conferences to represent the company and network with potential customers and partners.

5. Team Collaboration:

• Collaborate with the marketing and product development teams to align sales strategies with company initiatives.
• Provide feedback and insights from the market to help improve existing products and develop new ones.

Qualifications and Skills:

• Bachelor’s degree in business, Marketing, or a related field.
• Minimum of 3-5 years of successful sales experience in the maritime communication industry.
• Proven track record of achieving and exceeding sales targets, particularly within the shipping sector.
• Specialization in the Indonesia and Philippines markets with a deep understanding of their unique dynamics.
• Knowledge of the satcom industry and its products is essential.
• Strong negotiation, communication, and presentation skills.
• Demonstrated ability to manage accounts effectively and drive sales growth.
• Proactive, self-motivated, and able to work independently.
• Proficiency in English and Mandarin; knowledge of local languages such as Bahasa is advantageous.

Join our dynamic team and take on a challenging role as the Sales Manager, focusing on Southeast Asia. You will have the opportunity to make a significant impact on our company's growth in the Southeast Asian market. If you have the required experience and a passion for sales in the maritime communication industry, we encourage you to apply and become a key contributor to our success.

About KVH Industries, Inc.
KVH Industries, Inc., is a global leader in mobile connectivity systems, with innovative technology designed to enable a mobile world. A market leader in maritime VSAT, KVH designs, manufactures, and provides connectivity and content services globally. Founded in 1982, the company has more than a dozen offices around the globe with research, development, and manufacturing operations based in Middletown, RI.

Responsibilities:

1) To manage and to provide administrative support in postgraduate research programmes

• Administrative support to scholarship, applications, admissions, reports, statistics, and research attachment.

• To provide guidance to faculty and students whenever required for postgraduate programme document submission such as PhD and MEng.

• Equipped with a good knowledge and understanding on administrative process, faculty and students are able to prepare the programme documents independently.

• To liaise with ACR and OA on various administrative process.

• Ensure that the Oral Exam and QE documents are submitted to OA without delay and on or before deadline.

• Provide assistance to faculty and students in postgraduate programme process and flow. This helps to ensure that the documents are submitted within schedule without the delay and queries from OA and scholarship agency.

2) Adoption of technologies to improve operational efficiency

• Implement a digitalized system to keep the information of supervisors and students. Ease of the documents retrieval whenever required and minimize human error.

• Enhance the level of automation in various procedures related to postgraduate programmes.

3) To resolve outstanding issues

• Problem investigation and to arrive at solutions to resolve the various issues and appeal cases.

• To preempt the potential problems that could arise from disputes.

• To ensure faculty follow policy and procedures of school and university.

4) To provide the documents to OA, CoE, and various departments

• To analyse the various statistical data related to admissions and to implement an efficient approach to derive the statistics.

• To review applications and admission to support the School in research strategic planning.

5) Supervisory and delegating

• Oversee functions and responsibilities of support staff; Allocate tasks to appropriate staff with the right skills; Brief and monitor progress of delegated tasks.

• Ensure that tasks are completed satisfactorily and efficiently within allocated time frame.

• Coach new skills to the support staff to cope with the changes.

• Continue to improve the current administrative process.

6) Reimbursement of claims

• Liaise with finance and supervisors on the complexity of the claims.

• Coach support staff on handling the different requirements of claims related to conferences and research attachment.

7) New faculty support

• Assist the new faculty onboard our School in postgraduate programmes.

Requirements:

• Degree in any discipline

• Candidates who have held administrative positions in a central office within a large organisation would be preferred

• At least 3 years of relevant working experience

• Knowledge of contract management and financial management

• Proficient in MS Office applications

• Able to handle database/administrative systems

• Good working attitude, communication and management skills

• Ability to multi-task and work independently with staff and faculty at all levels

• Meticulous and analytical

• Think long-term with eye for details

• Responsible, resourceful, self-motivated and eager to resolve issues on a timely manner

• Be creative and improvise new ideas to improve the current administrative process

• Able to work independently with minimal supervision; shows great initiative

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 130 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Manager/Senior Assistant Manager, Laboratory Services. The incumbent shall provide technical excellence across multiple laboratories in the School of Electrical and Electronic Engineering.

Key Responsibilities:

Laboratory Operations

• Manage, plan, and coordinate facilities and equipment in the EEE laboratories.

• Provide technical expertise on the facilities setup for existing/new research/joint industrial projects.

• Develop engineering and technical guidance programs for maintenance and failure analysis of equipment and facilities.

• Provide technical support for the renovation of EEE laboratories and the setup of research areas.

Safety & Training

• Provide Engineering guidance in the safety system for EEE laboratories operation.

• Develop emergency response plans and provide adequate training to handle research activity.

• Ensure compliance with regulatory agencies for EEE laboratory safety, including inspections, audits, documentation, and reporting.

• Develop training program and collaborative platform for knowledge sharing and information/idea exchange to fellow colleagues.

• Formulate procedure to train stakeholders with different capability in utilizing power engineering equipment in the lab.

Requirement:

• Degree in Electrical and Electronic Engineering.

• At least 5 years’ experience in Maintenance, Building Services, Facilities Management, Project Management.

• Strong Technical Knowledge in Engineering discipline.

• Understanding of laboratory operation, processes and procedure.

• Prior knowledge in Workspace Safety. Licensed electrical worker (LEW) holder will be an advantage.

• Self-motivated, able to coordinate works among different stakeholders, provide leadership support and ad-hoc responsibilities in a timely and professional manner.

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by: 

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports.

• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Responsibilities

• Engagement and professional development of SM2 bridging students, ASEAN and Science & Engineering scholars to empower their successful transition and integration into NTU and Singapore.

• Student support and case management

  i. Work with School Care Managers and other NTU administrative departments, to identify and provide relevant support services to international students, both academic and non-academic.

  ii. Plan and organise training and activities for students, to help them better integrate academically and socially.

• University-wide integration efforts
  i. Lead the strategic planning and implementation of programmes and initiatives that inculcate the importance of diversity and integration.
  ii. Support the development and implementation of policies and practices which enhance integration within NTU.
  iii. Promotion and adoption of integrative practices within the NTU community.
  iv. Collaborate with and provide advice to student leaders/advocates, as well as faculty and staff, to educate and raise awareness on integrative practices. 

• Support the oversight of data collection and analysis, necessary for reports to regulators and NTU senior management.

Requirements:

• Bachelor’s degree in any related field from a recognised University.

• At least 6 years of relevant experience which involves considerable interaction with students or youth.

• Experience in the tertiary education sector will be advantageous.

• Good working knowledge on the transition and integration of international students in higher education.

• Sensitive to and empathetic towards the transition and integration challenges faced by international students.

• Strategic, critical, and lateral thinking skills.

• Ability to adapt effectively in a complex and constantly changing environment.

• Communication, negotiation and influencing skills (written and verbal).

• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

• Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

• Proficient in all Microsoft Office application software.

Key Job Purpose:

NTU College of Humanities, Arts and Social Sciences (CoHASS) is a union of four Schools and two Centres – the School of Art, Design and Media (ADM), the School of Humanities (SoH), the School of Social Sciences (SSS), the Wee Kim Wee School of Communication and Information (WKWSCI), the Nanyang Centre for Public Administration (NCPA) and the Centre for Contemporary Art (CCA). We are currently home to more than 6,000 students, as well as faculty, research and administrative staff.

The incumbent will work closely with the Senior Assistant Director, as well as the Professional & Continuing Education (PaCE) to achieve the Continuing Education (CE) goals and operational excellence for CoHASS. This involves understanding the lifelong learning market trend, government Continuing Education (CE) initiatives, and the University's CE mission and strategic goals and objectives to promote lifelong learning to its alumni, the industry, and the general community.

The incumbent is expected to manage all sales and marketing inquiries and leads generated from online, digital, mobile, roadshow/onsite/campus campaigns and info-sessions. An experienced and hands-on telesales lead who is meticulous in the leads management process, familiar with database management, excel, and using Customer Relationship Management (CRM) as tracking and reporting tools will thrive in this role.

Key Responsibilities

• Interface between College and Schools to harmonise the outreach strategies, implementation plans, and efforts and support the Schools in their outreach

• Manage upstream activity, including attending to all leads generated from sales and marketing campaigns and inquiries, drive lead conversion and reporting. Work with Professional & Continuing Education (PaCE) to support queries pertaining to operational matters

• Work closely with internal teams to execute sales and marketing activities to promote College capabilities and demand generation programs through on and offline campaigns, events, media releases, case studies, or websites

• Manage downstream activity, including working with PaCE Operation Team to ensure smooth delivery of courses and learner’s journey and experience management

• Oversee the whole process of managing and responding to enquires, constantly engage them with regular updates of the programmes available, and eventually work towards the goal of having them sign up for the programmes

• Support in formulating sales and marketing tactics in line with the college’s priority, and business objectives

Competencies and Qualification Requirements:

• Degree in Business Management/ Marketing/ Mass Communication from a recognized university

• Knowledge on Search Engine Optimization (SEO) / website design/ Electronic Direct Mail (EDM) will be an added advantage

• Familiar/ well versed in using Customer Relationship Management (CRM)/ database management tools for tracking of leads, enquiries, and reporting purpose

• Possess minimum 5 years of inbound and outbound sales experiences

• Experience in hunting and farming sales in the Higher Education landscape. Professional services, and Consultative sales experience will be considered

• Proven ability to convert leads into sales, demonstrated success from the funnel and lead management to close sales (registered + fee paid), and work with the sales operations/delivery teams to hand over the customer

• Experience in implementing sales and marketing tactics, support proposal development, monitor, review and report on progress

• Proficient in photo and video editing & tools

• Excellent verbal and written communications skills that are persuasive, influential and compelling

• Ability to manage multiple projects and priorities with competing deadlines

The Singapore Centre for Environmental Life Sciences Engineering (SCELSE) is a unique interdisciplinary Research Centre of Excellence (RCE), funded by National Research Foundation, Ministry of Education, Nanyang Technological University (NTU) and National University of Singapore (NUS). Hosted by NTU in partnership with NUS, SCELSE is linking new insights from the life sciences with expertise from emerging technologies in engineering and natural sciences to understand, harness and control microbial biofilm communities and microbiomes. This is enabled through its strengths in analysis of complex microbiomes, using advanced computational biology and cutting-edge facilities in genome sequencing, bio-imaging and bioreactor processes.

SCELSE is seeking to hire a Manager, Business Data Operations Management provide day-to-day facilities management and the data centre in SCELSE through ongoing end-user support as well as monitoring of HPC resources, including its 13,000 plus core compute servers and over 4 PB of high-capacity storage. The Business Data Operations manager is also responsible for the yearly performed external audit, as well as the key contact person for the SCELSE NSCC (National Super Computing Center) partnership.

In addition, the role will additionally ensure smooth operation of the SCELSE HPC through infrastructure planning, facilities budgeting, and regular review of physical and logical security of the SCELSE HPC with continued partnership with NTU-HPCC and NTU-CITS.

The role will provide direct support for the SCELSE-Sequencing Facility to meet the needs of their high-throughput sequencing machines, including integration of new lab machines, set-up and troubleshooting of network communications and maintenance and implementation of data processing workflows as necessary.

Responsibilities

• Manage the data centre and facility that encompass SCELSE-HPC compute hardware, ultra-low latency network, job scheduler, and high-performance storage
• Ensure smooth operations of SCELSE’s High Performance Computing between dual data centers (on-premises and hosted NTU site) including regular checks of environmental controls in line with ODFM and CITS safety and security measures; serve as primary contact point for all HPC facilities-related issues
• Conduct infrastructure planning including future upgrades to hardware, firmware, and software, of compute, high-capacity storage, and all accessory servers
• Regular planning for scheduled maintenance and capacity management in line with established Service Level Agreement (SLA) between vendors
• Manage all purchasing and procurement for SCELSE-HPC including annual 5-year budget review and planning
• Assets life-cycle management including annual hardware audit and appropriate decommissioning
• Preparation of quarterly, annual reports as requested by SCELSE-Finance and Procurement
• Oversee the security management and administration by adhering NTU base level security policies when deploying systems and that security vulnerabilities are resolved in a timely manner
• Participate in annual IT auditing and security exercises and review yearly on all SCELSE-HPC facility security protocol and policies handbook(s)
• Provide technical support to SCELSE-HPC science research community and to sequencing facility for support of instruments for connection to shared network drives and storage, including liaising with SCELSE-Sequencing Facility Head(s) and appropriate vendors
• Performance tuning, profiling and optimization for libraries, open source and commercial applications
• Data integration and pipeline and services 
• Support researchers in depositing data in public data repository as fit for their publication or grant needs
• Process-flow re-engineering for scientific applications and necessary benchmarking
• Managing of appropriate data access controls and user level sharing
• Ensure proper integration of all new sequencers and lab machines to the facility’s network and storage, including integration to automated processing pipeline(s)
• Assistance with transferring and sharing completed sequencing results and project data

Requirements

• Recognized Master’s Degree in Computer Engineering, Sciences or equivalent. Bachelor degree with relevant 10+ years working experiences with Linux and Open-Source Software will be considered
• At least 10 years of good working experience in HPC, including administration of a production cluster environment
• Experience in parallel programming and providing support for parallel high computing applications and high-performance parallel file system
• Has experience working with PBS Professional Scheduler or Slurm Workload Manager, as well as complex private, internal, and DMZ networks
• Experience in Linux/UNIX and open-source software stack in a multi-vendor environment, with the installation and management in a Linux-based HPC environment
• Experience in common scripting and programming languages and ANSI/GNU C, Python, Perl, or others
• Experience in scientific/engineering packages such as in life science, visualization, modelling and other areas in science and engineering is preferred
• Project management experience with demonstrated ability to lead planning meetings, ensuring design and solution reviews take place
• Good knowledge of working with both analyzing and transfer of large datasets, including ACL, data integrity, and transfer security
• Familiar with genome sequencing a plus
• Experience with relational databases, application development, and/or virtual machines, a plus
• Good self-motivated team player
• Strong analytical and problem-solving skills
• Good planning, organizational and time management skills
• Good interpersonal and communication skills - is able to interact with faculty members and researchers
• Meticulous and keen eye for details for numbers and procedures and reports

To find out more about SCELSE, visit us on Facebook, Instagram, LinkedIn, Twitter and our website: http://scelse.sg.

The Manager is a leadership position overseeing the activities of a specified Work-study Degree Programme (WSDeg Prog) where the incumbent contributes both as an individual contributor and to oversee a small team.

The team is responsible to ensure that internship opportunities are aligned to NTU’s learning outcome; and students can benefit from the learning experience to become more job ready.

Responsibilities

Programme and Facilitation Management (OJT)

• Design, develop and provide WSDeg Prog within respective responsible school programme area in collaboration with the relevant stakeholders; and in accordance to NTU curriculum development guidelines.
• Facilitate between industry partners and NTU faculties to constantly review the WSDeg Prog curriculum (incl related academic curriculum).
• Responsible for all aspects of WSDeg Prog according to assigned college and/or schools.
• Manage end-to-end WSDeg Prog processes up to completion of the essential assessment process.
• Collaborate with OJT employers to develop required On-the-Job Training (OJT) Training Plan in respect to the OJT designated job roles; and to facilitate its application to respective student.
• Provide consultation and coaching support to students who need help in overcome OJT challenges and to facilitate remedial actions with relevant stakeholders with concurrence.

Business Development & Stakeholders Management

• Develop and make plans to look for new OJT opportunities from current and new employers to recruit NTU students.
• Engage current and potential employers (and any relevant stakeholders) to garner relevant OJT opportunities.
• Collaborate with Team Lead to plan and develop suitable WSDeg Prog initiatives with respective schools to reinforce workplace experiential learning; and help in organizing the team to realize the agreed plan.

• Bachelor’s degree in any field from a recognized University.
• At least 4 to 6 years working experiences with exposure in team management role, internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
• Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education.
• Familiar with adult learning pedagogy and practices of OJT.
• Able to provide career coaching support and consultation to students on their career goals, career aspiration, career development, career preparation and job search etc.
• Have some knowledge of industrial sectoral employment landscape and SkillsFuture Skills Framework.
• Candidate with qualifications in Career Facilitation Programme (CFP) and/or WSQ Advanced Certificate in Learning & Facilitation (ACLP) will have added advantages.
• A proficient written and oral communicator.
• Have an eye for detail.

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.

OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements

• A recognized degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organized and detail-oriented with ability to analyze processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

Responsibilities

Partnership Management

• Contribute to the planning and execution of outreach activities.

• Send periodic updates to principals and further education counselors of high school partners.

• Plan and coordinate marketing and outreach activities in new targeted countries while deepening penetration in traditional markets.

• Establish and cultivate strong relationships with top schools through regular engagement for instance sending of EDM and relevant updates on their graduates studying in NTU.

• Get prompt feedback from partners on political and economic changes on the ground that might affect admissions results.

• Execute and adapt marketing campaign in different overseas markets based on differences on the ground.

Marketing and Event Management

• Work with team in conducting outreach activities based on outreach schedule and liaise with stakeholders to ensure successful conduct.

• Organize outreach visits to partner schools and coordinate with faculty representatives from colleges.

• Host foreign visitors from partner institutions and handle walk-ins by prospective applicants and their parents.

• Work with MOS team to ensure that marketing collaterals are updated and appropriately stocked.
   

Admissions application and selection

• Understand the education systems in new markets and propose admissions selection criteria based on market practices, intake targets, and applicant quality.

• Work with supervisors and schools to manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.

• Update and adhere to admissions policies and Standard Operating Procedures (SOP).

Supervisory

• Coach a team of at least 2 support staff and temporary staff in processing applications and answering queries.

• Select, hire, and supervise temporary staff.

• Participate in work improvement projects.

Administrative

• Work closely with team members in delivering excellent service to internal and external customers.

Requirements

• A degree from a recognized university.

• At least 7 years’ relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.

• At least 4 to 6 years supervisory experience and in managing a team with more than 1 direct report.  

• Prior experience in business development, partner and/or event management.   

• Proficient in MS Office applications and data analytics.

• Good communication skills with an excellent command of written and spoken English with public speaking experience.

• A strong collaborator – ability to work well in within the team and with key stakeholders.

• Possess exceptional organizational skills – the ability to multi-task and meet tight deadlines.

• Possess strong analytical, interpersonal and customer service skills.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Building & Facilities Maintenance, you are responsible for the management of the building and building services in the Academic/Residential Zones to ensure they are functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimise downtime and maintain a safe environment.

• Manage and supervise daily and cyclical cleaning programs, conduct regular inspections and monthly performance assessment to ensure cleaning standards are met.    

• Manage upgrading and improvement works, understand scope and requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Manage and supervise BCA periodic structural and façade inspections conducted by appointed Qualified Person according to planned schedule and follow up with rectification of identified defects.

• Engage with event organisers upon event notification and gather event support requirements. Manage and supervise logistical setup and technical support as required.  

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive/ submit budget required for new Financial Year.

• Oversee other tasks assigned.

Requirements:

• Degree in Civil/Mechanical/Electrical Engineering, Building Services, Facilities Management or equivalent from a recognized tertiary institution with at least 5 years’ work experience in the building or facilities management industry

• Good knowledge in building services design, installation and maintenance

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people.

Joining NTU as an Assistant Manager, Building & Facilities Maintenance is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

The Corporate Communications Office (CCO) works to enhance the University’s reputation by raising awareness of NTU’s vision and mission and achievements in education, research and innovation. The media relations role helps to build awareness of the University’s activities and strengths by optimising media publicity for the University on various media and communication platforms, working closely with both internal and external stakeholders, its industry and academic partners, and various government ministries and agencies.

CCO is home to a world-class team of communicators that has won international, regional and local awards in public relations, marketing and communication over the last decade.

Responsibilities

The Senior Assistant Manager, Media Relations is to source newsworthy and impactful stories across the University in the areas of education, research and innovation, with a focus on science communication, and to conceptualise and develop communciation plans that result in sustained and positive publicity for the University.

With a strong nose for news and the abilty to sift through information, you are to translate NTU’s research discoveries and innovations into positive stories in local and international media and the University’s various communication platforms.

A versatile and passionate communicator, you are to develop communication plans for media publicity projects that may include new corporate initiatives and announcements, launch of academic and research programmes, and various achievements by the University and the NTU community to engage the University’s stakeholders.

You will help develop and implement integrated communication strategies that highlight the University’s strengths in research and innovation, with a strong focus on sustainability research, that cut across the different communication functions of the Corporate Communications Office, to obtain sustained and favourable publicity in local and international media.

We need someone creative who enjoys developing publicity worthy content and who has the analytical ability to sift through information and zoom in to find the gems and apply a sharp focus to get the job done ahead of time, and at the highest quality.

Requirements

• Bachelor’s degree in communication, journalism, or other applicable disciplines.

• 3 to 5 years’ experience in journalism is preferred, or experience in editorial writing or in a media relations role in a large organisation.

• Excellent news sense and experience of news and feature writing and editing, and ability to convey messages succinctly, responsibly, and accurately.

• An exemplary writer with exceptional editing, writing and storytelling skills, as well as editorial packaging abilities and the ability to use multimedia storytelling to advance stories.

• Demonstrated ability to tailor communications for a broad range of audiences and on both print and digital platforms.

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Facilities Maintenance (External Infrastructure), you are responsible for the management and maintenance of external infrastructure in the Campus to ensure they are safe to use and functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works for Campus’s external infrastructure and grounds are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.

• Manage and supervise planned and corrective maintenance programmes for electronic directory boards and speed advisory signs to ensure systems are in good working condition.     

• Manage and supervise planned slope inspection programmes and analyze service report to pick up potential slope failure tell-tale sign and take quick remedial actions to mitigate. 

• Manage user’s request, understand the requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive budget required for new Financial Year.

• Oversee other tasks assigned

Requirements:

• Degree in Civil Engineering or equivalent from a recognized tertiary institution with at least 5 years of relevant experience in the Civil Engineering Industry

• Good knowledge in design, construction and maintenance of drain, road, culvert, linkways, slopes etc

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people

Joining NTU as an Assistant Manager, Facilities Maintenance (External Infrastructure) is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience