Job Description & Requirements

We are looking for an enthusiastic and creative Assistant Manager to join our team and lead the charge in organising engaging social and lifestyle events and activities for our Club members.

Play a pivotal role in crafting an exceptional events calendar, overseeing all aspects from conception to execution. Collaborate with internal and external stakeholders, manage budgets, identify new event ideas, and ensure seamless marketing and promotion.

Responsibilities

• Partner with internal teams and external vendors to develop and execute captivating social and lifestyle events.
• Develop and manage an annual events calendar that caters to member interests.
• Oversee the annual budget for events and activities, ensuring efficient allocation and responsible spending.
• Identify and secure strategic partnerships with vendors and businesses to enhance the event experience.
• Cultivate innovative event concepts that keep members engaged and excited.
• Manage and market designated Club facilities, maximising their utilisation.
• Champion exceptional customer service by actively soliciting and addressing member feedback.
• Demonstrate a commitment to flexibility, with the ability to work beyond standard business hours when needed.

Qualifications

• Diploma/degree holder with minimum 2-3 years of experience in event planning or a related field and managing a team.
• Proven track record of successfully planning and executing engaging events.
• Excellent communication, collaboration, and interpersonal skills.
• Strong organisational and project management abilities.
• Budget management experience.
• Creativity and a passion for developing new and innovative event concepts.
• A keen understanding of customer service principles.
• Proficiency in Microsoft Office Suite and project management tools.

1. General Accounting

• Full set of accounts

• GL, AR, AP accounting

• Handle accounts payable and receivable duties

• Preparation of Invoices

• Receiving invoices for preparation of payment, issuing cheque payments, filing, bookkeeping

• Cashflow tracking and cashflow management

• Banking matters and reconciliation

• Perform general filing duties, updating of records

• Preparing all annual documents ready for IRAS filing through an external accountant

• Assist in preparation of monthly, quarterly and annual customised management reports to Directors and Shareholders

• Prepare monthly, quarterly and annual cash and financial statement forecast budgets

• GST reporting

• Corporate compliance

2. Project Accounting

• Timesheet management

• Tracking of project P&Ls

3. Procurement

• Management of clients’ monies

• Generating invoices for drawdowns

• Shipping coordination, rates, tracking

• Storage matters (policing ins and outs)

4. HR Administration & Payroll

• Payroll

• MOM matters (work passes, job postings, etc)

• Salaries tax filing

• Leave tracking

• Administration of benefits (insurance, flex-spend)

• Contracts

• New hire procedures (set up of computers, rights access, software purchases)

5. Office Administration

• Handle all general administrative duties, e.g.:

• Receptionist duties, answering and directing phone calls / emails

• Attending to visitors/clients, serving refreshments

• Making office travel arrangements

• Managing stationery, office supplies, pantry supplies, and other office-related vendors

• Handling local and international courier arrangements and mailbox

• Organising and maintaining files, records and contact list management

• Organising physical assets of the firm (books, files, stationery, etc) and keeping the office organised

• Setup and maintain administrative systems

• Assist finance on filing and tracking records

• Office Maintenance

• Responsibility over office cleanliness

• Arrange for office equipment and periodic maintenance

• Organisation and maintain material library & storage

• Purchase and send out of festive gifts etc

• Arranging couriers/Lalamoves for pick ups and deliveries

• Other ad-hoc duties that may arise from time to time

6. Executive Assistance

• Travel arrangements for family

• Flight bookings, redemptions, paid bookings

• Hotel arrangements

• Visa applications

• Insurance applications, renewals, plan comparisons s

• Other ad-hoc EA duties

Requirements:

·  University or Professional Certificate/Diploma/Graduate Diploma in Accountancy/Finance or equivalent with relevant working experience

·  Accounting experience in a professional services company preferred

·  Independent and reliable with a high sense of integrity and work ethic

·  Entrepreneurial spirit, and comfortable working in a dynamic office environment

·  Experience with MYOB. Other accounting software in addition will be beneficial.

·  Excellent Excel skills

·  Excellent spoken and written English

·  Excellent organizational skills

·  Ability to multitask

·  Flexible and adaptable

·  Good energy and attitude, with clear, organized, efficient and logical mind

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Summary

This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.

Job Responsibilities

• Achieve daily targeted number of sales calls with effectiveness.
• Plan site inspections/entertainment meetings per week to qualify potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.

Qualifications and Experience

• Bachelor’s Degree with minimum of 2 years experience in similar capacity
• Excellent leadership, interpersonal and communication skills.
• Detail-oriented and highly reliable in thorough execution and follow-through.
• A team player & builder

The Role - IT Asst./Manager

The incumbent is responsible and accountable for the smooth running of the hotel’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our hotel’s technology needs. The successful candidate may be appointed as the Data Protection Officer of the hotel, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments, in consultation with corporate IT.

Duties & Responsibilities

• Oversee and manage the upgrade and migration of network equipment (switches, routers, firewall) and PC/Servers
• Oversee and manage the upgrade and migration of application systems (e.g. from Opera v5 to Opera Cloud)
• Oversee and manage the technological infrastructure (networks and computer systems) in the hotel and ensure that our systems are in compliance with the standards of our franchise agreement.
• Review the hardware/software contracts/licensing issues including such renewals; collaborate with business partners and corporate IT. To troubleshoot, analyse and resolve critical technical issues as when necessary.
• Recommend and execute new digital or technology tools/projects to improve hotel operation processes and increase productivity in consultation with corporate IT
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Provide guidance, support and manage performance of direct reporting executive(s).
• Work with all level of staff within the group to troubleshoot and resolve IT related issues

Skills & Experiences

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Proficient in network hardware, routing protocols, firewall administration, and VPN setup
• Good working knowledge of Netsuite and Opera Cloud is a plus
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

Role Description:

The Operations Manager will oversee the daily operations of our F&B facilities, ensuring efficient production, quality control, and optimal customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the F&B industry, and a proven track record in operations management.

Specific Responsibilities:

1. The trainee will supervise day-to-day operations of the shop. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor food quality and consistency.

2. The trainee will be capable of recruiting, training, and supervising staff members. Schedule shifts and manage staffing levels to meet business needs. Conduct performance evaluations and provide feedback. Handle employee relations and address any issues or conflicts.

3. The trainee will be able to foster a customer-centric environment. Resolve customer complaints or issues promptly and effectively. Train staff in excellent customer service practices. Deliver high-quality products or services that meet or exceed customer expectations. Address customer complaints and feedback promptly and effectively.

4. The trainee will develop and manage the budget for the Banh Mi shop. Monitor and analyze financial performance. Implement cost-control measures to maximize profitability. Trainee will oversee the supply chain, which includes procurement, inventory management, and logistics, to ensure a smooth flow of materials and products from suppliers to customers.

5. The trainee will develop and execute marketing strategies to attract customers. Collaborate with the marketing team to create promotional campaigns. Monitor market trends and adjust strategies accordingly.

6. The trainee will be able to ensure the consistency and quality of food and service. Implement and maintain food safety standards. Conduct regular inspections and audits. Trainee will work with chefs to create and update the shop's menu. Set prices based on cost analysis, competition, and market trends.

7. The trainee will learn to establish and maintain relationships with suppliers and vendors. Negotiate contracts and terms for the purchase of supplies. Trainee will prepare regular financial reports for the owners or upper management. Analyze financial data to make informed business decisions.

8. The trainee will provide ongoing training for staff to enhance their skills. Stay updated on industry trends and share knowledge with the team. Implement and manage point-of-sale (POS) systems. Utilize technology for inventory management and other operational needs. 9. The trainee will participate in local events to enhance community engagement. Build relationships with the local community to promote the shop. Ensure compliance with local regulations. Stay informed about changes in regulations that may impact the business.

Competencies:

1. Operations Management

2. Staff Management

3. Customer Service

4. Financial Management and Supply Chain Management

5. Marketing and Promotion

6. Quality Control, Menu Development and Pricing

7. Vendor Relations and Financial Reporting

8. Training and Development, Technology Management

9. Community Engagement and Adherence to Regulations

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3600

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

About the Company:

Global Angle Pte. Ltd. is a rapidly growing market research start-up company that offers companies world-wide connection to build new knowledge and make informed decisions through a team of expertise. We are presently sourcing for a Japanese Speaking Senior Market Research and Business Development Manager to join us.

Job Description:

The ideal candidate will have network connections in the market research industry to lead initiatives to generate and engage with business partners to build new business for the company. This candidate will strategically plan their approach to clients and offer compelling solutions to cater to client's needs. He/she is responsible for maintaining and developing relationships to meet sales goals.

Responsibilities:

• Acquire leads and research projects from existing connections and professional firms including consulting, market/industry research firms.
• Conduct and manage objective research on current market trends, the client’s potential partners, the competition landscape, and other related topics to support critical analysis.
• Checks, analyses, and finalizes the output/deliverable from the local team.
• Develop new business opportunities and relationships to grow the business and aid expansion efforts.
• Conduct market research analysis to identify areas of improvement and/or seek new opportunities for growing/expanding work with existing clients.
• Plan strategically while adhering to company and industry regulations to ensure project success ensure smooth operation.

Qualifications:

• Diploma/Bachelor's degree or equivalent experience.
• Minimum 5 years of business development and consulting experience in a market research agency or market research consultancy (eg: Kantar,etc).
• Strong knowledge of successful marketing strategies.
• Extroverted and proactive with strong project management and leadership skills.
• Strong written and verbal communication skills in English.
• Native and Japanese speaking and writing is preferred.
• Strong interpersonal skills to develop clients’ relationships and participate/collaborate in teamwork or group settings.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

The Audit Manager manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He/She also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.

The Audit Manager review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.

He/She contributes towards continuous improvement in audit methodology and process. He/She will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Candidate is required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner. He/She will manage a portfolio of engagements to deliver high quality audit services. He/She will also provide leadership on audit engagements which include client acceptance process, engagement planning, execution and finalisation of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.

• Develop organisational direction for cross-centre partnerships and delivery of services.
• Develop strategic long-term plans to improve the quality of learning environments.
• Drive cross-centre partnerships to enhance initiatives and programmes.
• Drive improvements on systems, processes, operations and risk management initiatives including digitalisation.
• Drive the implementation of the recruitment strategies.
• Establish new or revised policies, procedures and standards.
• Establish processes to improve programmes.
• Lead development of centre programmes and initiatives.
• Manage escalated feedback from stakeholders.
• Manage staff performance.
• Oversee staff development, training and mentorship programmes.
• Oversee student enrolment for the centre.
• Prepare annual work plans and budget plans.
• Report student statistics to the relevant agencies.
• Review manpower plans for approval.
• Set centre's directions for engagement with families, community and other stakeholders.
• Set the centre's Key Performance Indicators (KPIs).
• Set the strategic direction for the centre.

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Role: Project Manager

Job Requisition Number:JR12260

Experience: 3-5 Years of experience (L2)

Location: Singapore

Key Responsibilities:

Infrastructure Project Manager

• Responsible for end-to-end planning and tracking the infrastructure requirements, sizing and design and working with various stakeholders, including project lead and infrastructure architects, in putting together the plan and monitoring each of the activities into completion.
• Responsible for putting together the resources required to complete the infrastructure requirement, sizing, design, build, and implementation, working with the infrastructure architects, the engineering team and the building team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyze the implementation of each infrastructure project. Recommend re-prioritization based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.
• Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects. Recommend optimization of cost by consolidating similar infrastructure components and timelines.

Key Requirements:

Must have: -

• Bachelor's degree

· Minimum three to five years of experience in project management role, preferably in a fast-face, multi-teams and large projects.

• Excellent communication and interpersonal skills
• Ability to negotiate and resolve conflict
• Attention to detail
• Creative thinking
• Ability to work under pressures and with tight timelines
• Excellent in time management skills

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

The Partner Development group focuses on the global management of Sony Music's Digital Partners with the goal of maximizing revenue through SME's world class artist catalogue globally.

As the Junior Manager, Partner Development Asia you will support the Partner Development Asia team in managing Sony Music’s macro business relationship with a selection of its largest digital partners across the whole Asia region.

You will be an internal expert on the digital accounts you support, while providing insights and driving initiatives that will assist decision making within multiple departments to help drive sales, market share and partner relationships for Sony Music.

What you'll do:

• Quickly develop extensive expertise of key digital partners across the Asia region.
• Conduct deep dive analyses for special projects focusing on market share, subscriber growth and digital revenue maximization.
• Work closely with the PD Asia analytics function and analysts across the region to turn data into actionable insights and support decision making across multiple departments.
• Project management across various activities related to the partner. This could include supporting content strategies, reporting integration, ongoing analysis of partner performance, problem solving etc.
• Collaborate with internal teams – A&R, marketing, sales teams, business development – and drive actionable insights.
• Build strong relationships with key partners across the region, as well as Sony Music teams on a local- and global level.
• Understand data sources and systems to ensure data integrity and report accuracy.
• Present analysis, special projects and other findings to various teams across Sony Music (including senior management).

Who you are:

• Pro-active and resourceful go-getter who can flourish in a fast paced and hectic environment by identifying opportunities, coming up with creative solutions to maximise those opportunities and driving plans and initiatives through to completion.
• Undergraduate degree required. Graduate degree in business and/or digital marketing a plus.
• Strong PowerPoint and Excel skills; design experience a plus.
• Excellent communication and presentation skills to effectively report findings and influence change within the organization.
• Passion for music and desire to build a career in the industry.
• Conversational and written fluency in English is a must. Knowledge of a regional language(s) a plus.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day.
• A modern office environment designed for you, empowering you to bring your best.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt and create what happens next.
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• Annual leave, medical leave and medical insurance.

There’s never been a more exciting time to be in Sales at Accenture. We are looking for experienced and high performing sales professionals to come work with the leading Technology Services company in the world.

With Next Gen Sales Careers we’re continuing to build a best-in-class sales capability-powered by best-in-class Sales professionals. The Technology Sales Lead known internally as Sales Capture is focused on growing Accenture’s Business, manages opportunities through all phases including qualification, sales pursuit and the close stage by applying deep sales process and offering expertise. Developing relationships with key buyers and decision-makers at new and/or existing clients, advising them solving some of their most complex issues by bring the end to end capabilities of Accenture.

Critical Sucess Factors

• Prior experience in managing deals greater than USD$10-20M
• Minimum of 8-15 years’ experience in Enterprise Software / Solution / Service Sales Experience

Role & Responsibilities

• Shape, sell and close deals typically greater than $10M that are single or multi service
• Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value
• Has prior experience in leading and closing multi-year application outsourcing deals and system integration/implementation projects
• Develop / create strong partnerships and relationships with senior stakeholders at the client
• Ability to originate new opportunities, by developing client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity
• Is able to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem
• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters
• Manage the opportunity from sales origination to close using deep sales process and offering expertise.

In order to be successful at this role, you must have experience in most of the following:

• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience
• Working with Technology Ecosystem partners including hyperscaler and enterprise platform providers
• Direct sales with quota of $20M+
• Creating and articulating a compelling and differentiated client value proposition
• Win strategy development
• Commercial, Deal Shaping and Contracting acumen
• Ability to guide a complex solution, problem solve and make decisions for the best interest of the customer and the business.
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership skills
• Excellent business acumen and industry acumen
• High energy level, decisiveness and ability to work well in demanding client environments.
• Unquestionable professional integrity, credibility and character.
• Ability to meet travel requirements, when required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

We are looking for an enthusiastic and meticulous Finance Manager to join our team. This role involves assisting and supporting the Senior Finance Manager in the timely and accurate submission of management reports, as well as overseeing the daily financial operations of the organisation.

Full Spectrum of Finance Operations:

• Review the team’s output periodically and ensure timely, accurate submission of management reports and schedules.
• Maintain bi-weekly cash balances and borrowings schedules to the CFO. Plan and estimate overall funding requirements for each payment cycle.
• Part of the team to prepare monthly payroll processing.
• Ensure contracts for sales and purchases are properly entered, recorded and filed.
• Manage key customers and vendors on their respective billings, and accounting treatments and ensure timely payments/receipts.
• Attend and respond to customers, vendors, and internal emails after internal deliberation.
• Review PR and ascertain reasonableness for approval, instruct team to raise PO accordingly after PR is duly executed.

Overseas Entities and Financial Reporting:

• Review overseas subsidiaries' management reports and schedules for reasonableness. Ensure proper and accurate recording of transactions in accordance to accounting standards.
• Monthly review of sales and cost of sales, analyzed the gross profit margins by segments, projects, and customers.
• Support quarterly group consolidation, schedules, and analysis.
• Prepare quarterly GST submission/reconciliation and income tax computation.
• Support and attend to yearly audits and other statutory filings. i.e. preparation of financial statements.

Additional Responsibilities:

• Review of intercompany matrix and reconciliations of the group.
• Set up finance manual and update standard operating processes.
• Support in ad-hoc finance functions and projects as assigned.

Desirable Skills/ Qualities

• Strong verbal and written communication skills
• Hands-on, meticulous, with great attention to detail.
• Good leader and team player with strong interpersonal skills.
• Ability to multi-task and prioritise in a fast-paced and dynamic environment.
• Very organised, highly motivated and willing to accept changes and challenges.

Requirements

• Bachelor’s Degree in Accountancy, with CPA/CA or equivalent.
• Minimum 10 years of relevant experience and with at least 5 years in managerial roles.
• Well-versed in accounting standards and tax basics. Strong workflow process with a compliance mindset.
• Proficiency in Excel and Microsoft Office; knowledge of SAP B1 and/or Oracle is an advantage.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage day-to-day procurement and contracts management for facilities management and A&A works.
• Support and assist facility managers with contractual and costing matters, ensuring compliance with tendering and procurement policies and procedures.
• Prepare RFQ documents and manage the procurement framework.
• Handle procurement processes for consultants and contractors through QFM and PQM tenders, as well as quotation exercises.
• Evaluate, process, and recommend acceptance of quotations, variation orders, and vendor payments.
• Represent the University in progress and technical discussions/meetings.
• Verify and process tax invoices for vendor payments.
• Record goods receipt in the SAP system.
• Conduct market analysis for goods and services within the Singapore building industry and obtain vendor quotations.
• Assist with walk-in enquiries and couriers, SMU main hotline, SMU enquiry mailbox, SMU Admin Building event updates, and the Level 1 Admin Building display screen's downtime during the receptionist's absence.
• Assist with the submission of OCIS tax invoices to the Office of Finance.
• Perform any other additional or ad-hoc duties as assigned.

• Diploma/Advanced Diploma/Degree in Procurement, Supply Chain, Strategic Sourcing or Strategic Procurement, Building or Quantity Surveying, Construction/Project Management, or other related fields in building/facilities management.
• At least 5 years of hands-on, relevant experience in procurement and contract management, preferably in the Singapore building industry and in both the private and public sectors, with experience as a consultant or a developer/owner's representative, or both.
• Proficiency in facilities management, project management, contracts management, procurement methodologies, and cost norm evaluation is an added advantage.
• Proficiency in procurement software and tools, with knowledge of the SAP system and/or TenderBoard eProcurement platform or other procurement platforms being an added advantage. Strong written and spoken communication and interpersonal skills.
• Excellent organizational and analytical skills, and the ability to work effectively in a team.
• Knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Manage day-to-day procurement and contracts management for facilities management, A&A works, and construction projects.
• Support and assist facility managers with contractual and costing matters, ensuring compliance with tendering and procurement policies and procedures.
• Prepare tender documents/RFQ documents and manage the procurement framework. Handle tender and procurement processes for consultants and contractors through QFM and PQM tenders, as well as quotation exercises.
• Evaluate, process, and recommend acceptance of tenders, quotations, variation orders, payment of consultants' fees, contractors' progress payments, and final accounts.
• Represent the University in progress and technical discussions/meetings.
• Verify and process tax invoices for vendor payments. Record goods receipt in the SAP system.
• Conduct market analysis for goods and services within the Singapore building industry and obtain vendor quotations.
• Perform any other additional or ad-hoc duties as assigned.

• Degree in Building or Quantity Surveying, Construction/Project Management, or other related fields in building/facilities management.
• At least 5 years of hands-on, relevant experience in the Singapore building industry, preferably in both the private and public sectors, with experience as a consultant or a developer/owner's representative, or both.
• Proficiency in facilities management, project management, contracts management, procurement methodologies, and cost norm evaluation.
• Strong written and spoken communication and interpersonal skills.
• Excellent organizational and analytical skills, and the ability to work effectively in a team. Knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.
• Proficiency in using procurement software and tools with knowledge of SAP system and/or TenderBoard eProcurement platform or any other procurement platform being an added advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

1. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

1. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

1. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

1. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

• Bachelor's degree in Business Administration, Marketing, Communications or a related field. Master's degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Organisation-wide project management
• Able to work under pressure and excels in organisational and time management skills

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

2. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

3. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

4. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

5. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Communications or a related field. Master's degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies:

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Organisation-wide project management
• Able to work under pressure and excels in organisational and time management skills

Job Responsibilities:

• Product Strategy: Develop a comprehensive product strategy aligned with business objectives, market trends, and customer requirements. Define product vision, roadmap, and feature prioritization, considering input from stakeholders, market analysis, and technological advancements.
• Project Management: Lead cross-functional teams including developers, designers, data scientists, and engineers throughout the product lifecycle. Define project timelines, milestones, and deliverables, ensuring timely execution and successful product launches.
• Product Testing and Quality Assurance: Define testing strategies, scenarios, and metrics to validate product functionality, performance, and usability.Conduct rigorous testing, including functional testing, regression testing, and user acceptance testing, to identify and address defects and issues.
• Performance Monitoring and Optimization: Establish key performance indicators (KPIs) and metrics to measure product success and customer satisfaction. Monitor product performance, user feedback, and market trends, iterating on product features and enhancements to optimize performance and value.

Minimum Qualifications:

• Master degree in Computer Science, Engineering, Business Administration, or related field.
• 5+ years of experience in product management or related roles, preferably in technology or AI-driven solutions.

Preferred Qualifications:

• Master's degree in Computer Science, Engineering, Business Administration, or related field.
• 8+ years of experience in product management or related roles, with a focus on digital products or AI-based solutions.
• Experience working with computer vision technologies, digital camera systems, and cloud computing platforms.

Essential Skills:

• Strong project management skills, with the ability to lead cross-functional teams and drive results in a fast-paced environment.
• Excellent communication, collaboration, and stakeholder management skills.
• Solid understanding of computer vision technologies, AI/ML concepts, and cloud computing platforms.
• Analytical mindset with the ability to gather and analyze data, derive insights, and make data-driven decisions.
• Passion for innovation, technology, and creating exceptional user experiences.

We regret to inform you that only shortlisted candidates will be contacted.

Main Responsibilities:

· Manage the company's financial records and ensure accuracy and completeness

· Prepare financial statements and reports

· Manage the accounts payable and accounts receivable functions

· Ensure compliance with financial regulations and laws

· Assist with budget preparation and management

· Conduct financial analyses to identify trends and make recommendations for improvement

· Develop and implement internal controls to minimize financial risk

· Collaborate with other departments such as HR and operations to ensure accurate financial reporting

Qualifications:

· Diploma or Bachelor's degree in accounting or related field

· Relevant professional certification such as the Certified Public Accountant (CPA)

· Extensive experience in accounting or finance

· Strong analytical and communication skills

· Ability to work collaboratively with other departments

· Experience managing and coordinating audits

· Experience in setting up new accounting systems and processes

· Pass the fit and proper criteria set by MAS

Skills:

· Accounting and bookkeeping skills

· Financial management skills

· Attention to detail

· Analytical and problem-solving skills

· Communication skills

· Interpersonal skills

· Time management skills

· Knowledge of accounting regulations and laws

What We Offer

· Competitive salary and benefits package

· Opportunity to work in a dynamic and growing environment

· Professional development and career growth opportunities

· 5-day work week

· Meal provided

Experience at least 2 years in same trade

Customer service

Manicure & Pedicure

Nail Art & Nail Extension

Threading, Waxing

Eyelash Extension, Eyelash perm

Eyebrow

General management

Good Communication with customer and staff

Full time staff

JOB DESCRIPTION:

We are seeking a dynamic and highly motivated individual to join us as a Manager, Consulting and Legal. The ideal candidate will be responsible for supporting the consulting and legal team with day-to-day as well as project-related tasks.

JOB RESPONSIBILITIES:

• Draft, review and negotiate a variety of contracts, including service agreements, tender documents, licensing agreements, etc.
• Assist in managing the company’s intellectual property, such as handling trademark registrations.
• Assist to structure and implement internal legal policies and processes.
• Conduct legal research on a variety of matters, including intellectual property law, employment law, and other issues relating to the company’s operations and strategicdirections.
• Maintain and enhance a legal repository of contracts and other legal documents.
• Conduct due diligence on legal matters and potential collaborative partners andvendors.
• Provide support on any other legal matters or issues that require attention.
• Assist in the day-to-day running and efforts of the Consulting team.
• Collaborate with the Project Office and consultants to manage and facilitate thedelivery of data protection/data governance/Generative AI consultancy projects.
• Support and champion the company’s data governance and Generative AI efforts.
• Support the company’s data governance office, including planning and implementingdata governance efforts within the company.

REQUIREMENTS:

• Diploma in law minimally required, but law degree holders are also welcome to apply (need not be called to the Singapore bar)
• Between 3 - 5 years of experience providing legal support, with either a law firm or in an in-house capacity
• Able to review and draft contracts and manage legal-related matters independently, or with minimal supervision
• Willing to learn and pick up new skills and capabilities
• Able to adjust to a fast-paced environment
• Proficiency in Microsoft Office applications, and able to learn and use new softwareplatforms
• Capable of working independently and with cross-functional teams
• Highly analytical with strong attention to detail
• Strong written and verbal communication skills
• Good team player, with a positive attitude and a drive to excel
• High degree of professional ethics and integrity

Responsibilities:

• Prepare internal management report such as daily monitoring and report calculation, daily regulatory data base calculation.
• Prepare Head Office reports and schedules required by Head Office auditors.
• Prepare MAS regulatory reports, such as mas 610, mas 649, mas 758, mas 640, mas 75 etc, and respond to the inquiries related to MAS reports.
• Communicate with the company’s tax agent, provide relevant tax information, and verify the tax agent’s submitted data to ensure accurate and compliant tax filings.
• Communicate with external auditors, provide the necessary data for the audit, and ensure the company’s annual report is properly disclosed.
• Process for staff claims and payment for daily operating expenses.
• Prepare accounting schedules such as Fixed Assets Register and Listing of OPEX.
• Prepare and posting of Journal Entries.
• Other administrative supports.

Requirements:

• Degree in accountancy or related accounting qualifications.
• Minimum 3 years relevant accounting experience in banks.
• Basic understanding of financial products and services.
• Proficient in MS Excel is essential as incumbent need to harness data on daily basis.
• Meticulous and attention to details.
• Proficiency in written and spoken English and Chinese as incumbent is required to liaise with colleagues in from mainland China.
• A good team player with good attitude.
• Self-driven with a keen interest to constantly upgrade.

Project Manager

Responsibilities:

• Meet with Project Management (PJM) Agents and potential clients to develop new business opportunities within the project management framework.
• Collaborate closely with the Business Development Team during the pitching phase.
• Attend site meetings, client briefings, and conduct site measurements.
• Prepare work schedules and monitor project costs during the pitching phase.
• Create progress reports and coordinate with all parties involved, including internal Construction and Commercial teams during the construction phase.
• Ensure that work progresses smoothly and is completed within the targeted time frame and budget.
• Achieve the profit margin goals set for the project.
• Coordinate the submission of plans to local authorities for approval and arrange inspections to start projects with the internal construction team.
• Recommend actions for handling nonconforming products and implement corrective or improvement measures for project deficiencies.
• Manage daily project activities, including communication with all involved parties such as Architects, Designers, Consultants, Main and Sub Contractors, suppliers, and other M&E Contractors.

Requirements:

• At least 5 years of relevant experience in the Interior Design or Renovation industry.
• Diploma or Degree in Engineering, Building, Construction, Architecture, or a related field (experience in Architecture and Interior Works is a plus).
• Ability to work under pressure and meet tight deadlines.
• Knowledgeable in project management processes across all project stages.
• Service-oriented with strong interpersonal and communication skills.
• Resourceful and adaptable to changing environments.
• Effective communicator with colleagues, clients, and subcontractors.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)