RESPONSIBLITIES

• Must have knowledge in product stewardship in the following areas; Change Management, New enhancement, Tech knowledge, Customer Compliance and Product Testing.
• Must have actual on-site deployment experience.
• Possess knowledge on treatment of waste management.
• Ensure plant processes and controls are in compliance with Industry ISO standards and local and international regulations. Possess knowledge and certification in ISO 9001, ISO 45001 and FSSC 22000.
• Align all quality production activity to meet operations objectives and sales targets.
• Recommend new quality checks to improve product quality inspections for production and all quality related issues.
• Perform random product quality inspections & prepare documentations needed to meet and achieve industry certification for produced finished products.
• Responsible for all QA and QC processes as well as all safety and environmental practices within the plant. To review, establish and update.
• Conduct internal reviews and audits for regulatory compliance, prepare audit reports and ensure corrective actions are followed up.
• Handle customer complaints and provide resolution.
• Conduct, analyses & report incident investigations, and oversee recommendations for proper follow-up and closure.
• Manage plant safety, health and environment protection together with Production Manager.
• You will also be responsible for any office safety compliance and to work with the respective office building management, if needed.
• This role will report to Head Quarters Quality Compliance (Germany) and the General Manager (Singapore).
• Any other duties as and when required to be done by superior.

REQUIREMENTS

• Min Diploma, bachelor degree or equivalent
• Possess at least 4-5 years experience in QA and QC in plastic manufacturing industry
• Independent, self-motivated, resourceful and to have accountability
• Adaptable and competent person who understands not only ISO but the regulatory requirements.
• Experienced in Diagnostic troubleshooting skills
• Able to write reports and present confidently

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

The successful candidate will lead a team in ensuring the delivery of efficient and effective day-to-day HR operations that are in compliance with HR policies and processes.

Team Management:

• Provide ongoing training and development opportunities to enhance team capabilities.
• Foster a positive and collaborative work environment.

Process Management & Continuous Improvement:

• Design, implement, and optimize HR shared service and adjunct operations processes to improve efficiency and effectiveness.
• Identify areas for improvement and implement initiatives to enhance service quality and efficiency.
• Ensure compliance with internal HR policies and Local Employment guidelines.
• Identify opportunities for process automation and leverage technology to streamline operations.
• Stay up-to-date on Workday features and best practices to ensure the HR processes remain current and efficient.

Customer Service & Service Delivery:

• Build strong relationships with internal stakeholders to understand their needs and provide good and efficient service.
• Respond promptly to inquiries and resolve HR-related issues in a timely and professional manner.
• Oversee the delivery of effective and efficient HR services for employee onboarding, contract renewal, retirement, and offboarding.

Additional Responsibilities:

• Oversee the timely and accurate processing of invoices, ensuring all necessary approvals are obtained.
• Actively engage in Workday-related discussions to contribute to system enhancements and modifications.
• Participate in organization and polytechnic sector projects and discussions.

Qualifications and Skills:

• At least (8) years of experience in HR, with at least (3) years in a supervisory or managerial role
• Ability to work independently as well as a team-player
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Experience in a shared services environment
• Knowledge of common productivity tools to aid digitalization efforts, and Workday system would be good (but not a must)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/10084

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• MNC
• Basic $8000 - $9500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong Island (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 4.30pm
• Strong in Mechanical

Job Responsibilities:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant so as to achieve reliability and availability of plant equipment of the highest level
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards
• Line management responsibility for Maintenance team members
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant
• Approval of requisition for new equipment and maintenance spares
• Approval of Contractors’ daily timesheets
• Approval of the daily maintenance activities and modifications in the plant
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner
• Assessment and review of in-house contractors’ performance and the contract
• Undertakes special assignments or projects as directed by the Manufacturing Director

Job Requirements:

• Degree in Chemical Engineering or relevant qualification with minimum five years of related working experience in the Chemical industry
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility
• Familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position: Inventory Planner Manager
• Working Location: East
• Working Hours: 8am - 6pm
• Working Days:5days
• Salary Range:$7,000 – $8,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

* Oversee inventory management; maximize stock turn through replenishment and stock transfer, as well as ensure inventory levels of product categories are controlled within the stock turn day given.

* Locate and reconcile any inventory discrepancies.

* Responsible to ensure overall cost effective and efficient methods of stock movement.

* Execute overall management direction to ensure product orders are sufficient and on time to cater for business activities.

* Constantly review and improve inventory control protocols and processes to ensure proper system is in place to support the work and to ensure adherence to supply chain inventory standards.

* Perform any other duties as assigned by Superior.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND ABILITIES

Management experience in retail chain stores.

Experience in WMS ERP system

Responsibilities:
1. Oversee end-to-end project management for module construction, network setup, cabinet renovation, decommissioning, and miscellaneous cabling projects. Coordinate closely with the TPM (Technical Project Management) team and local operations teams to ensure timely project delivery.
2. Inspect and report on the progress of civil and infrastructure works at IDC (Internet Data Center) sites according to TPM requirements.
3. Manage project scope within a designated location, covering, but not limited to, preliminary project site surveys, logistics coordination, on-site cabling management, and network integration to ensure overall project timeliness and quality. During the project, you may need to participate in on-site engineering tasks for a certain duration.
4. Oversee project construction management across all data center locations within the region. Standard work hours are 5 days a week, 8 hours per day, with occasional short-term overtime due to project demands or unexpected situations.
5. Complete onboarding training, with a 3-6 month on-the-job training period after joining. Afterward, you will be responsible for managing all projects in the assigned area in cooperation with the Alibaba TPM team.

Qualifications:
1. Strong communication and problem-solving skills.
2. Over 3 years of experience in data center construction or on-site operations; prior experience with Alibaba Data Centers is preferred.
3. Project management experience; PMP or equivalent certification is a plus.
4. IT background with familiarity in network architecture, servers, and fiber optics is preferred.
5. Fluency in both English and Chinese; proficiency in the local language is advantageous.
6. Willingness to commute to multiple sites within the region; a local driver’s license is preferred.

On behalf of one of its clients, a global FMCG Distributor company, the French Chamber of Commerce is looking for a Marketing Specialist (Global & Regional Markets).

The hiring Company is a global FMCG Distributor established in 1987, exporting consumer goods throughout New Zealand, the Pacific Islands, Indian Ocean and Caribbean.

Key Responsibilities :

1) Lead Global and Regional New Product Development (NPD)

Support the Group Marketing Manager in developing new products, primarily in laundry care, personal hygiene, household products, and nutrition lines.

Responsibilities include:

- Conducting market research and gathering insights from local markets.

- Drafting New Product Marketing briefs to meet markets requirements, marketing goals, and compliance requirements for target markets.

- Overseeing product development in collaboration with the supply chain and external partners (e.g., suppliers, legal consultants).

- Leading financial evaluations of NPDs, including cost analysis, working closely with sales and finance teams through to launch approval.

- Handling branding and packaging design, from creating global packaging concepts and multilingual labelling (English, French, Spanish) to coordinating with design agencies or freelancers through the printing phase.

2) Manage New Product Launches

- Coordinate with supply chain and operations teams to establish internal product codes, barcodes, and ordering sheets.

- Develop and maintain comprehensive product documentation and marketing sheets.

- Create compelling marketing presentations and sales tools.

- Distribute samples and marketing information to local markets.

- Collaborate with sales, digital marketing, and local marketing managers to develop brand communication strategies, launch plans, and global marketing programs.

3) Manage Existing Product Portfolio

- Track market trends and monitor competitor products in key categories, issuing quarterly reports.

- Review NPD performance against forecasts, also on a quarterly basis.

- Prepare biannual performance reports and provide marketing recommendations for key brands.

- Suggest portfolio actions to ensure relevance, such as product improvements, extensions, or phase-outs.

- Manage the Marketing A&P budget monthly and assist in preparing annual marketing plans and budgets.

4) Support Group Marketing Manager with Ad Hoc Projects

- Assist with various tasks and projects as needed.

Requirements

Degree in Marketing.

5 years to 10 years experience in product marketing, brand management, or product development.

- Curiosity and a genuine interest in FMCG products within our categories.

- Strong data orientation and attention to detail.

- Team player with an open mind, able to adapt to different market dynamics across diverse regions, including Asia-Pacific and Western markets.

- Comfortable working in a multicultural environment with colleagues from various nationalities.

- Hands-on approach suited to an SME setting, flexible attitude

- basic knowledge of French and Spanish would be a plus.

Job Descriptions

• Ensure a high-quality end-product from Raw to Crust, according to the highest industry standards and specific properties.
• Develop, improve and test new tanning recipe.
• Monitor tanning batches for recipe and process fine tuning.
• Troubleshoot tanning issues, propose and implement action plan.
• Involved in daily tanning operations.
• Provide training to operators.

Job Requirements

• Experience in sustainable and environmentally friendly tanning, coating and finishing leather process
• Knowledge of hazardous substances
• Good color sense
• Good communication skills

1. Plan staff weekly duty roaster and cleaning duties
2. Coordinating daily restaurant management operations
3. Delivering superior food and beverage service and maximizing customer satisfaction
4. Regularly review product quality and research new vendors
5. Appraise staff performance and provide feedback to improve productivity
6. Ensure that the highest standard of quality relating to service, presentation, supervision, and control of food and beverage is maintained.
7. Create detailed reports on weekly, monthly and annual revenues and expenses
8. Estimate future needs for goods, kitchen utensils and cleaning products
9. Train new employees on proper customer service practices
10. Implement policies and protocols that will maintain future restaurant operations

• Train and supervise staff
• Ensure all food safety procedures are strictly adhered to according to sanitary regulations
• Work closely with management to meet revenue objectives
• Implement appropriate strategies to resolve adverse trends and improve sales
• Maintain safe working conditions
• Follow company policies and procedures regarding the handling of cash, property, products and equipment

Swiss-Asia Financial Services Pte Ltd

A pioneer in diverse Wealth and Fund Management activities in Singapore, we are a Leading Independent Wealth Management and Fund Platform in Asia and are looking for a Business Development Manager to join our dynamic team.

Swiss-Asia Financial Services provides a dedicated incubation space for Wealth Managers, Hedge Funds and Family Offices. Extensive experience paired with a broad global network of industry suppliers ensures significant competitive advantages across a broad range of services.

Swiss-Asia Financial Services Pte Ltd Singapore holds a Capital Markets Services (CMS) License under the Singapore Securities and Futures Act (SFA) to conduct regulated activities in Fund Management and Advisory for accredited investors.

Responsibilities:

Networking and Opportunity Identification:

• Demonstrate networking strength and utilize your networks across APAC to identify new opportunities, diversify revenue channels, and capture new client segments.

Client Solutions:

• Understand the Swiss-Asia ecosystem thoroughly and deliver innovative business solutions to clients.

Revenue Pipeline Management:

• Proactively build and maintain a robust new revenue pipeline, showcasing quarterly growth.

Activity and Progress Management:

• Maintain a high level of activity with meaningful progress, including making calls, scheduling meetings, defining next steps, and following up promptly.

Sales Quota Achievement:

• Meet or exceed sales quota goals and objectives consistently.

Industry Representation:

• Represent Swiss-Asia by actively participating in and speaking at panels and industry conferences to share your expertise on the industry and market trends.

Client Upselling:

• Identify opportunities for upselling to existing clients, ensuring their evolving needs are met.

Brand Ambassadorship:

• Act as a brand ambassador in all client interactions, consistently embodying Swiss-Asia's values and commitment to excellence.

Requirements:

Experience:

• 5-8 years of experience in Business Development, Campaign Management, or Product Management within the corporate and fund & wealth service industry, preferably in both B2C and B2B setups.
• Proficiency in European languages, specifically English and French, as well as one additional European language, is required. Proven Experience working with European clients and exposure to European market

Education:

• Bachelor’s degree in finance, business, or a related field is preferred, or relevant coursework in these areas.

Industry Expertise:

• Demonstrated expertise in Mutual Funds, Structured & Wealth Products, with a deep understanding of market dynamics.

Communication Skills:

• Strong verbal and written communication skills, with the ability to articulate ideas effectively.

Organizational Skills:

• Exceptional organizational skills and attention to detail, capable of managing multiple tasks and projects concurrently.

Work Style:

• Ability to thrive both independently and collaboratively in a fast-paced, dynamic environment.

SVENTL is looking for an experienced Regional CRM Manager to lead our CRM strategy across Asia in the semiconductor/ IC design industry. This role is focused on driving customer engagement, loyalty, and retention through data-driven CRM initiatives that support revenue growth. The ideal candidate has a background in CRM, project management skills, and experience with customer lifecycle management in a diverse regional market, with hands-on expertise in Salesforce.

Key Responsibilities:

• Develop and implement the CRM strategy for Asia, aligned with global goals to support semiconductor industry growth.
• Must have experience in Semiconductors/ Chip Design industry experience.
• Lead initiatives to increase customer acquisition, engagement, and retention through channels like email, SMS, and social media.
• Integrate CRM systems seamlessly to ensure a personalized and efficient customer experience.
• Use data insights to define and execute effective customer segmentation and targeting strategies.
• Collaborate with analytics teams to analyze customer behaviors and trends for tailored marketing efforts.
• Design, execute, and optimize multi-channel CRM campaigns to drive engagement, retention, and revenue.
• Track and analyze campaign performance, using data to make adjustments and improve ROI.
• Work with cross-functional teams (Marketing, Sales, Product, Analytics) to deliver a cohesive customer experience.
• Map the customer journey and develop lifecycle engagement strategies, including loyalty programs and personalized content.
• Oversee CRM platform selection, integration, and optimization, with specific expertise in Salesforce.
• Collaborate with IT and vendors to ensure smooth data integration and process automation.
• Regularly assess CRM performance metrics, providing insights to senior leadership and suggesting improvements.
• Ensure CRM practices comply with regional data protection regulations (e.g., GDPR, PDPA).
• Maintain and promote best practices in CRM and data management for continuous improvement.

Qualifications:

• Master’s degree in Computer Applications / Electronics
• 10+ years of CRM experience in a regional or global role, with a proven track record in the Asian market; semiconductor industry experience is a plus.
• Hands-on experience with Salesforce and CRM tools like HubSpot or Adobe.
• Strong analytical skills with experience using data to drive actionable insights.
• Excellent project management skills with the ability to handle multiple projects and stakeholders.
• Strong communication and collaboration skills, with adaptability to regional needs.
• Familiarity with data privacy regulations across Asia is an advantage.

Key Competencies:

• Strategic Thinking and Customer-Centric Mindset
• Data-Driven Decision-Making
• Adaptability and Flexibility
• Strong Interpersonal and Project Management Skills

Job Responsibilities:

• New technology yield and performance analysis for product development.

• Co-work with Fab to solve yield/performance related issue and provide process directions for yield improvement and ramp up.

• Communicate with customer to bring up new product yield and support product characterization.

Job Duties:

•Bachelor degree or above in Electrical Engineering, Physics, Materials science, Chemistry or Chemical Engineering

•8+year's expereince in Product Engineering

•Fab knowledge is preferred

•Team leader with good communication/ coordination skill.

•Knowledge in Yield and Failure Analysis Management

•Strong communication and interpersonal skills

•Capability to manage a team of engineers.

We are looking for highly motivated and experienced individual to join our company for this position:

Job responsibilities:

• Oversee training and development staff.
• Assess employees' needs for ongoing training.
• Align training with the organization's goals.
• Create and manage training budgets.
• Develop and implement training programs.
• Review and select training materials from a variety of vendors.
• Manage and develop key training staff in the execution of their training roles/duties.
• Identity and adopt new technologies and methodologies in workplace learning and training practices available in the market.
• Work with Human Resources to ensure new employees receive high-quality orientation and on-boarding experiences.
• Any other tasks as assigned.

Job Requirements:

• Possess at least a diploma/Bachelor's degree in Business, Training & Development or any other related field.
• At least 3-5 years of relevant work experience in training and development capacity, preferably working as a senior position in SMEs.
• Prior experience in F&B industry is a plus.
• He/she must be proficient in the use of Ms Word, Ms Excel, and PowerPoint, all necessary for the creation of visually and verbally engaging training materials and reports for senior training and development management and key stakeholders.
• Possesses analytical skills to identify performance improvement opportunities and gaps, conduct analyses, and develop solutions that will deliver the desired results through training programs.
• Credentials and training in sustainability and ESG areas would be an advantage.

Short-listed candidates will be selected for interview.

• To assist Management in the development of business plans delivering diving and related assets to the field which conforms to the requirements of the organisation and provide diving market and technical expertise in support of diving operations as required by Company Senior Management and Clients.

• To provide diving technical advice and specialist expertise to management to enable them to meet their business objectives.

• To ensure that all aspects of Health, Safety and Environmental management are implemented by global diving technical support network.

• Establishes, monitors and enforces minimum operating and training standards.

• Distribution and assimilation of industry developments, improvements, notices and general diving-related information from the international diving community.

• Continually review diving system performance and utilisation and to recommend improvements to enhance performance.

• Provision of marketing and tendering support to Operations and Commercial on an as requested basis.

• Provide tender review expertise and services to the Commercial Manager on an as requested basis.

• Work with QHSE and Operations to develop training and staff development initiatives.

• Assist in the development of project specific diving procedures and plans.

• Interface with clients to facilitate client’s requirements for diving operations

• Prepare the annual diving investment plan, quarterly and monthly financial and utilisation reports.

• Manage the insurance arrangements as they relate to diving services and equipment and act as single point of contact between insurers and Commercial Management.

• Implements Company Safety Standards and Quality Management procedures throughout the global diving technical support structure.

• Responsibility for recruitment of global diving technical support staff to ensure that the business line has adequate resources to meet its objectives.

Job Responsibilities:

 Supervise the team of business support staff

 Responsible for providing quality service for facilities management

 Work with the management team on fiscal strategic planning

 Coordinate project development surveys

 Look into the legal obligations relating to contractual relationships with client and ensure that the obligations are meet

 Work in partnership with other management team members to ascertain and carry out needs of technical nature and precedence of the business

 Provide guidance and financial planning to the business

 Provide documentation support, procedure, and financial initiatives for the business

 Responsible for the administration of the business unit

 Support the budget, the auditing process, the training, and the coordination of projects

Requirements:

 Strong ability in business support role and/or in office management role

 Business management expertise and experience

 Expertise in the use of modern technologies

 Ability to coordinate business development research

 Strong skills in working with people and human resource management

 Ability to support opportunities on business development

 Ability to evaluate, appraise, cost, and consider business risks

 Ability to develop business promotional plans and pursue them to completion

 Expertise in training and developing of staff

 Strong ability to deliver presentation

 Ability to work with a team and under the initiative drawn by self

 Ability to review the procedure for support and to pinpoint opportunities to develop the efficiency of business

 Effectiveness in time management and the organization of staff

 Efficiency in communicating complex information to staff at different levels

 Ability to handle sensitive business information

Able to work on the companies office as a chief marketing officer and bring sales and progress to the company, the jobscope is to meet customers for marketing and sales and must be able to work with dedication and honesty. Our company is newly incoorporated in singapore to introduce a new food preserved ready to eat products.

We are looking for a motivated and dedicated individual who shares our passion for digital marketing and is committed to delivering exceptional results for our clients. If you are a team player with a can-do attitude and looking for an exciting opportunity to learn and grow in digital marketing, we encourage you to join us and be a part of our dynamic and supportive team culture. Together, we can build a successful career and achieve great things in the dynamic world of digital advertising.

Job Description:

● Develop and Maintain good relationships with existing and potential customers;

● Create and implement effective media plans and strategies to achieve clients' business marketing goals;

● Communicate and solve the problem during the project period with clients;

● Monitor and analyze campaign performance, providing regular reporting and valuable recommendations;

● Work closely with internal and external parties to provide customers with the most effective solutions or alternatives.

Who we are looking for:

● Bachelor's degree holder in marketing, communications, or related field;

● 1-2 years of sales-related work experience is preferred, fresh graduate is also be considered;

● Experience in executing digital advertising campaigns including Google ads, Social ads, and Programmatic ads is highly preferred;

● Outgoing and good communication skills;

● Good level of numerical competency and attention to detail;

● Excellent project management and problem-solving skills, with a strong sense of responsibility;

● Passionate about digital marketing or new technologies, with a strong desire to learn and grow;

● Ability to work independently or as part of a team;

● Positive thinking, self-driven, and with strong marketing sense and business acumen.

We have an exciting opportunity for a Project Manager to join us in Singapore. You will be responsible for delivery for multiple public sector accounts in Singapore leading other Engagement managers and Delivery Executives. This role will report to our Head of Delivery for SEA & HK

Responsibilities:

• Institute and perform delivery governance across the portfolio with engagement manager, delivery executive and account executives across multiple business lines.
• Lead and ensure full compliance for both internal and external QA metrics (e.g. Cyber Security, Data Protection, Business Continuity, ISO, IM8 etc.)
• Risk management, issues resolution, delivery status tracking and reporting.
• Financial management, cost optimization and revenue recovery.
• Drive client satisfaction for the engagements within portfolio
• Build and grow add on sales for the portfolio that is delivery-led
• Business stakeholder management, CXO level relationships building
• Commercial and contract management for the portfolio with basic understanding of contract law
• Opportunity / Deal / Contract reviews and approvals for the portfolio
• Team management, talent development and succession planning
• Conflict and escalation management at all levels of delivery
• Drive productivity and continuous improvements for both internal processes and external delivery leveraging on automation and industrialization tools.
• Participate and contribute on strategic initiatives for SEA/APAC regional and global business lines across the group such as group quality reviews, industry certifications, capability development and business expansion.

Requirements:

• More than 5 years of program, project and service management experience in delivering solutions and services for global management and/or technology consulting firms across various industries and different technology domains.
• Proven experience of effectively managing large-scale projects from pre-sales through to delivery for digital transformation, customer experience, web development, mobile apps, cloud computing, data analytics, artificial intelligence, process automation and and/or enterprise applications.
• Having end-to-end experience on delivery governance from opportunity assessment, solution reviews, deal reviews, program setup, solution delivery and contract closure.
• Thorough understanding and experience on the end to end financial management process from estimation till invoicing.
• Strong problem-solving, escalation and conflict management skills, should be assertive and able to influence stakeholders at all levels, both on client side and internally
• Established market reputation for superior customer service
• Adept at building effective client relationships and working with several stakeholders to deliver targets
• Strong functional/technical background, business acumen and commercial management skills
• Experience of delivering programs in public sector is mandatory
• Experience of identifying business opportunities, building client relationships and seeking new business
• Certified in PMP, PRINCE2, ITIL, Agile etc. in program, project and service management.

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from. Capgemini constantly aims for excellence in its operations and the employee experience it provides. In line with our Purpose, Flexible Working aims to improve the overall people experience by providing an optimal work-life balance, more autonomy and freedom in when, where and how we work.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate or recognise special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International Day of People with Disabilities. Our Employee Resource Groups Women@Capgemini, OutFront, Indigenous, Parents and Carers and Sustainability Community of Practice support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. As well as focusing on helping our clients transform towards more sustainable business models, Capgemini recently announced its commitment to becoming a netzero busines by 2030.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 9 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, visit www.capgemini.com/au-en/careers/ and listen to some of our employee's stories.

GetTheFutureYouWant - Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales