DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Key responsibilities include, but are not limited to:

• Drive sales growth to meet Revenue and Profit objective.
• Managed the entire sales cycle from prospecting, sale proposal preparation, pricing negotiation, closing sales and on-time delivery to customers.
• Build a strong pipeline and ensure accurate sales forecasting.
• Keep abreast of the market, key competitors, and client developments.
• Build strong customer relationship with key customers.
• To monitor and ensure timely payment from customers.

To be successful, you will have:

• Diploma/Degree holder or equivalent work experience.
• Must have proven sales track record with 3 years of experience in logistics.
• Resourceful, critical thinking and problem solving.
• Excellent interpersonal and customer service skills.
• Good English and local language communication skills (written and verbal).
• Proficient in Microsoft office.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Responsibilities:

Strategic Planning & Execution

• Develop and implement a comprehensive marketing strategy aligned with the organization’s overall business goals.
• Translate high-level strategies into actionable marketing plans to drive brand awareness, demand generation, and customer acquisition.

Budget Management

• Manage the marketing budget effectively, ensuring optimal allocation of resources.
• Monitor and report on marketing spend to ensure financial accountability.

Team Leadership

• Lead, motivate, and manage a marketing team of 3–10 members, fostering collaboration and professional growth.
• Ensure the team delivers high-quality work, meets deadlines, and aligns with strategic goals.

Stakeholder Collaboration

• Partner with sales, product management, and the central marketing team to ensure alignment and buy-in for marketing initiatives.
• Maximize resources and maintain strong communication with cross-functional teams.

Sales Enablement

• Develop marketing collateral and content to support the sales team in converting prospects into customers.
• Ensure materials are tailored to target audience needs and aligned with the buyer’s journey.

Campaign Management

• Plan and execute integrated marketing campaigns targeting specific market segments.
• Utilize a variety of tactics, including Account-Based Marketing (ABM), paid social, webinars, email marketing, and direct mail, to generate demand and leads.

Content Marketing

• Create and oversee the production of thought leadership pieces, blogs, whitepapers, webinars, and videos to engage and educate the target audience.
• Ensure content aligns with the brand voice and resonates with the audience.

Digital Marketing

• Oversee the infrastructure section of the website through the central marketing team, ensuring it is optimized for SEO and user experience.
• Expand and maintain a strong presence across digital platforms, including Meta, Instagram, TikTok, LinkedIn, and Twitter.

Technical Alignment

• Ensure seamless collaboration between sales and marketing to optimize lead generation and conversion.
• Leverage marketing automation and CRM tools to streamline operations and enhance effectiveness.

Marketing Analytics

• Analyze and report on key performance metrics, including website traffic, Marketing Qualified Leads (MQLs), conversions, attribution, and pipeline growth.
• Use data-driven insights to refine strategies and improve campaign outcomes.

Marketing Manager Requirements:

• Bachelor’s degree in marketing, Business, or a related field; a Master’s degree is a plus.
• Proven experience in marketing leadership roles, with a strong track record in team management and campaign execution.
• Proven experience in marketing leadership roles, with a strong track record in team management and campaign execution.
• Knowledge of Singapore Market Segment.
• Marketing Manager or Senior Marketing Manager from a F&B business.
• Experience of creating a marketing plan that builds awareness and drives leads.
• Strong analytical skills with the ability to interpret data and drive actionable insights.
• Excellent written and presentation skills.
• Broad experience across online and offline marketing channels.
• Good experience of working with sales teams.
• Budget management experience.

• can work on public holidays
• can stand/work for long hours
• can work on shifts/change of shifts
• at least 10 years experiences of salon/beautician
• 
  
• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

About Us

Centre for Seniors (CFS) is a Social Service Agency with Charities Status, dedicated to helping seniors remain meaningfully engaged in work and in life. We provide a range of services to support seniors in navigating major work-life transitions and to support employers in building cohesive intergenerational workplaces.

Job Title: Placement Manger

As a Recruiter, you will play a pivotal role in connecting mature workers with suitable job placements. You will work closely with various industries and companies to advocate for the value of mature workers and encourage potential employers to consider hiring from our talent pool.

Department: GIG work and Micro-jobs

Reports To: GIG Lead

Stakeholders: Corporate clients, government agencies and funding organisations and mature job seekers

Job Summary:

The Placement manager is responsible to match job opportunities with mature job seekers, follow up on post placement review to address employment concerns. Provide employment coaching and give recommendation on necessary training to equip mature job seekers.

Key Responsibilities:

1. Sourcing and Screening: Actively seek out and identify potential job openings that align with the skills and experience of mature workers. Conduct thorough screening processes to assess candidates' qualifications and suitability for specific roles

2. Candidate Matching: Match qualified mature workers with appropriate job opportunities based on their skills, experience, and career aspirations. Provide guidance and support to candidates throughout the job application process.

3. Employer Engagement: Build strong relationships with employers in various sectors to promote the benefits of hiring mature workers. Educate employers about the unique skills and experiences that mature workers bring to the table.

4. Advocacy and Outreach: Represent CFS at industry events, conferences, and job fairs to raise awareness about the value of mature workers. Develop and maintain partnerships with community organizations, government agencies, and other relevant stakeholders.

5. Performance Tracking: Maintain Job seekers database, monitor and track the success of placements to measure the impact of CFS’ efforts. Analyse data to identify areas for improvement and inform future strategies.

6. Meet Annual Target: number of employers reached out to and new employers who come on board

Qualifications & Skills

-Bachelor’s degree in human resources, Business Administration, or a related field.

-Proven experience in recruitment or human resources, preferably with a focus on mature worker placement.

-Strong understanding of labour market trends and industry dynamics.

-Excellent communication and interpersonal skills, with the ability to build relationships with both candidates and employers.

-Strong organizational and time management skills.

-Passion for promoting age diversity in the workplace and a commitment to social justice.

Additional Skills (Preferred)

-Experience with applicant tracking systems (ATS) and job boards.

-Knowledge of diversity and inclusion initiatives.

-Certification in human resources or recruitment.

Application Process:

If you are a passionate and results-oriented individual who shares our commitment and vision, we encourage you to apply for this exciting opportunity.

Interested candidates to submit resume with a cover letter highlighting relevant experience and vision for position applied for. Please email to [email protected]. Only shortlisted candidates will be notified.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

1. Cultivate and nurture client relationships, identify individual needs, and deliver tailored financial planning and solutions.
2. Evaluate market trends and dynamics, recommend appropriate financial products and services, and achieve defined sales objectives.
3. Guide clients in understanding the features of financial products and associated investment risks, providing professional and strategic investment advice.
4. Establish and sustain strong client relationships to enhance satisfaction, loyalty, and long-term engagement.

Requirements:

1. Bachelor’s degree or higher, preferably in Finance, Economics, Business Management, or related disciplines.
2. Prior experience in state-owned enterprises is advantageous, with a solid understanding of their operational culture and business processes.
3. Exceptional communication abilities, refined sales acumen, and a strong customer-oriented mindset to deliver expert financial solutions.
4. Demonstrated capacity for rapid learning and adaptability, enabling quick mastery of financial products and market insights.
5. Strong team collaboration skills, coupled with a proactive attitude and the ability to perform under pressure.

• Design and Formulate Promotional Campaigns
• Contracting with Hotels and Attractions on a yearly basis
• In house fleet management, drivers’ employment and performances review for all staff
• Ensure accounts department are managed diligently with due diligence and all invoices are sent out to clients
• Payment approval for suppliers, payroll and CPF payment checking for Director approval
• Look out for local staff for employment to enhance company service delivery are on high standards
• Attend seminars, trade fairs across different destinations
• Create new products for MICE event in Singapore
• Ensure company creates training for local staff for upgrading, trainings, conduct quarterly meet session between staff and management
• Propose improvements on all aspect of company growth and planning
• Attend meetings with suppliers and potential clients to propose our company services
• Source local IT companies to build up our system for client to use on the smart phones.
• Website improvements and improvise and promote companies’ social media marketing presence

Responsibilities

• Lead generation and qualification of prospects
• Acquire new customer
• Visit customers and present the Company range of learning and management solutions to them
• Demonstrate product and understand clients requirement correctly
• Understand the market potential of elearning industry.
• Should take the initiative and create opportunities to drive more business from the clients
• Working closely with the technical team for proof of concepts as per the customer requirements
• Monitor customer preferences to determine focus of sales efforts

Requirements

• 3 to 10 years’ experience in sales of software solutions and services to corporate customers.
• Background in sales of Business Intelligence, Business Process Management,
• Desire to succeed in a demanding, innovative, and entrepreneurial environment
• Excellent communication and presentation skills
• Preferably experienced in qualifying, promoting and closing deals around Digital, Cloud, Mobility and FinTech.

1. Plan, coordinate, and manage construction projects from inception to completion.
2. Develop project timelines, schedules, and milestones to ensure deadlines are met.
3. Oversee contractors, subcontractors, and laborers to ensure work meets quality and safety standards.
4. Prepare and monitor project budgets, ensuring cost control and profitability.
5. Approve expenditures, manage contracts, and negotiate with suppliers and vendors.
6. Address and resolve budget discrepancies and financial challenges.
7. Supervise and lead project managers, site supervisors, and support staff.
8. Recruit, train, and evaluate employees, fostering a productive and collaborative work environment.
9. Resolve disputes and challenges between team members or stakeholders.
10. Serve as the primary point of contact for clients, ensuring expectations are understood and met.
11. Prepare regular progress reports and communicate updates to stakeholders.
12. Address client concerns and ensure satisfaction with project outcomes.
13. Ensure all work adheres to building codes, legal regulations, and safety standards.
14. Conduct site inspections and enforce strict safety protocols.
    Manage permits, licenses, and documentation required for projects.
15. Identify opportunities for business growth and expansion.
16. Develop strategies for optimizing operational efficiency and reducing costs.
17. Assess risks and implement contingency plans for unforeseen challenges.

• organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
• plan and work to budgets, maximise profits and achieve sales targets set by head office
• monitor and control takings in the restaurant and administer payrolls
• recruit new staff, and train and develop existing staff
• coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales
• ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• ensure high standards of customer service are maintained
• implement and instil in your team company policies, procedures and ethics
• handle customer complaints and queries
• carry out marketing activities in line with company policy, including implementing branded promotional campaigns from head office

-This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.

-Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.

-Ensure all cashiering procedures are processed in compliance with accounting standards.

-Monitor and minimize wastage of consumables and maintain labor productivity ratios.

-Anticipate heavy business times and organize procedures to handle extended waiting lines.

-Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

-Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.

-Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

-Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements:

-Minimum 10 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain specializing in Chinese cuisine.

-Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.

-Enjoy problem solving and can think outside-the-box in difficult situations.

-Team oriented approach to management with a mindset of open communications.

-Capable of building and managing relationships with multiple departments as well as key customers.

-Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.

-Have a well-groomed, professional appearance

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Job Purpose:

We are seeking a highly skilled and experienced Project Manager to oversee the successful planning, execution, and completion of M&E EPC and EPCM projects. The Project Manager will be responsible for managing all aspects of the project lifecycle, including scope, schedule, budget, and quality control. The ideal candidate will have a strong background in mechanical & electrical engineering and cleanroom construction with a proven track record of delivering complex projects on time and within budget.

Key Responsibilities:

1. Project Planning and Execution:

• Lead the end-to-end management of M&E EPC and EPCM projects, ensuring that all project objectives are met in accordance with contractual agreements and company standards.
  • Develop comprehensive project plans, including scope definition, timelines, resource allocation, risk assessments, and budget estimates.
  • Ensure effective coordination and management of engineering, procurement, construction, and commissioning activities.
  • Monitor and control project progress, implementing corrective actions when necessary to keep the project on track.

2. Budget and Cost Management:

• Manage project budgets, ensuring that all financial targets are met and that costs are controlled.
• Prepare and review financial reports, tracking expenditures, forecasts, and project profitability.
• Ensure effective cost management strategies to optimize project efficiency and profitability.

3. Team Leadership and Coordination:

• Lead and coordinate multidisciplinary teams of engineers, contractors, and subcontractors to ensure the timely delivery of projects.
• Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.
• Ensure effective communication between project teams, stakeholders, and senior management to ensure alignment with project goals.

4. Risk Management and Compliance:

• Identify project risks and develop risk mitigation strategies to ensure successful project delivery.
• Ensure compliance with health, safety, and environmental (HSE) regulations and company policies throughout the project lifecycle.
• Manage project changes, including scope adjustments, contract modifications, and stakeholder expectations.

5. Contract and Stakeholder Management:

• Manage relationships with clients, contractors, and other stakeholders, ensuring clear communication and successful project outcomes.
• Oversee contract negotiations, manage contractual obligations, and ensure all project deliverables are met in line with client expectations.

6. Quality Assurance and Control:

• Implement quality control processes to ensure all project deliverables meet or exceed industry standards and client expectations.
• Conduct regular site inspections to monitor progress, safety compliance, and adherence to project specifications.

7. Project Reporting:

• Prepare and present regular progress reports to senior management, clients, and stakeholders, providing updates on project status, risks, and milestones.
• Maintain accurate project documentation, including schedules, budgets, reports, and contracts

Key Requirements:

• Experience: Minimum 8-10 years of experience in project management within the M&E EPC/EPCM industry, with a proven track record of successfully managing large-scale engineering projects.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. A Project Management Professional (PMP) or PRINCE2 certification is an advantage.
• Industry Knowledge: In-depth knowledge of M&E systems, including HVAC, electrical, and mechanical systems, process system, cleanroom system, as well as construction methodologies, codes, and standards.
• Project Management Skills: Strong proficiency in project scheduling, budgeting, risk management, and contract administration. Experience with MS Project or similar project management tools.
• Leadership: Excellent leadership and team management skills, with the ability to motivate and coordinate cross-functional teams.
• Communication: Strong verbal and written communication skills, with the ability to effectively communicate with clients, subcontractors, and team members.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve complex project challenges and deliver high-quality results.
• Mobility: As and when needed.

Competencies:

• Excellent organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• High level of initiative and a proactive approach to project management.
• Strong negotiation and interpersonal skills.
• Further Training: CSCPM, Managing WAH, Bizsafe L2

Responsibilities:

• Manage a portfolio of audit clients across diversified industries.
• Serve as the main liaison point between the firm and clients, providing timely responses to client inquiries and needs, and maintaining regular contact throughout the audit process.
• Establish strong client relationships and identify business development opportunities with both new and existing clients.
• Ensure audit assignments are completed in a timely manner and within the agreed budget.
• Prepare monthly forecasted billings and manage cash collection.
• Mentor, develop, and motivate team members to achieve technical competencies and efficient performance.

Requirements:

• Degree in Accountancy or a professional accounting qualification (e.g. CA Singapore, ACCA, CPA Australia), or equivalent recognized by ISCA.
• At least 5 years of working experience in a public accounting firm (candidates with Big 4 experience are advantageous).
• Experience managing a portfolio of diversified clients, including both MNCs and SMEs.
• Strong initiative and attention to detail.
• Excellent leadership, coaching, communication, and interpersonal skills.
• Sound knowledge of local and international accounting principles and financial reporting frameworks.
• Strong written and verbal communication skills.

Job Description

• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that projects are delivered on time, on budget and to the prescribed standards.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Assist in selection of quality subcontractors, suppliers and vendors in the negotiation of their terms and conditions of engagement with the Procurement team.
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements:

• must have Degree in Civil Engineering with related.
• At least 5 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills. Excellence in verbal and oral communication skills.

Join the team at one of Singapore’s premier upscale dining establishments, where culinary excellence meets exceptional hospitality. We pride ourselves on delivering world-class dining experiences, and we are looking for a passionate, detail-oriented General Manager to help us elevate our operations and delight our guests.

Key Responsibilities:

• Operational Excellence: Oversee daily restaurant operations, ensuring efficiency, quality, and adherence to brand standards.
• Team Leadership: Support, coach, and motivate a diverse team of front-of-house and back-of-house staff, fostering a positive and collaborative work culture.
• Guest Experience: Champion exceptional guest service by addressing concerns promptly and creating memorable dining experiences.
• Sales & Financial Performance: Assist in managing budgets, controlling costs, and meeting revenue goals while identifying opportunities to optimize profitability.
• Training & Development: Assist in onboarding and continuous training of staff to uphold the highest service standards.
• Event Management: Coordinate private dining and special events, ensuring seamless execution and client satisfaction.
• Compliance & Safety: Ensure all health, safety, and licensing regulations are met, maintaining a safe and compliant environment.

Qualifications:

• Minimum 2 years of experience in a managerial role within upscale dining or luxury hospitality.
• Strong leadership and communication skills, with the ability to inspire and manage a team.
• Proven track record of delivering excellent guest service and achieving business goals.
• Knowledge of fine dining standards, wine service, and high-end restaurant operations.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth within a reputable hospitality brand.
• Competitive salary and performance-based incentives.
• Exposure to innovative dining concepts and premium guest experiences.

Responsibilities:

• Coach internal development team, applying Agile principles and practices to deliver business value.
• Evaluate and recommend Agile software engineering practices to the team.
• Remove impediments or guide the team in removing them.
• Build a trusting and safe environment where problems can be raised without fear of judgment, with an emphasis on problem-solving.
• Improve transparency, radiate information, and over-communicate to stakeholders.
• Improve the velocity of the development team, maintaining a sustainable pace.
• Educate and support the Product Owner, especially with product backlog refining, vendor management, and internal stakeholder management.
• Adhere to the Agile Software Development Manifesto.

Experience and Skills Needed:

• Minimum 3 years of working experience in an agile environment as a full-stack developer or technical lead.
• Certified Scrum Master with at least 2 years of experience in a Scrum Master or equivalent software delivery role.
• Excellent stakeholder engagement and communication skills.
• Experience with Atlassian products will be an added advantage.
• Working knowledge of Scrum, LeSS, and Kanban will be an added advantage.
• Experience with design thinking and workshop facilitation will be an added advantage.
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or a related discipline.

4o mini

I am looking to work with and coach a commercial and sales-driven leader with a passion for education. As I transition from a business operator to an investor/advisor in the next one year, I would like to partner with a collaborative professional who has experience in one or more of the following to complement my skillsets: enterprise sales (especially solutioning and hunting new accounts), strategic partnerships (that lead to more revenue and brand exposure) and/or customer success (that ensure operational and quality outcomes are met for retention).

As the Academy Manager, you will be part of a lean but effective team of three full-time team members with the opportunity to hire one more operation executive based in Singapore or Johor. We work on a hybrid basis with two on-site work days a week. Salary range is indicative and include estimated commissions.

Requirements:

• Multi-stakeholder engagement and account/project management experience of at least 3 years
• Prior people manager experience of at least 3 years
• Excellent written and spoken communication skills in English (additional language proficiency a bonus)
• Familiarity with technical topics like design thinking, user experience and product management
• Familiarity with how partnership works to drive value creation and trust
• Consultative selling with high EQ
• Problem Solving and Inference skills is a must
• Able to work independently
• Prior experience in the education industry or technology sector is highly desired

The candidate will be involved in:

• Driving revenue and commercial targets, including through our B2B corporate clients, partners and demand generation activities (e.g. events and trade shows) (60% of the time)
• Leading and coaching our operations, sales and marketing team depending on need (15% of the time)
• Planning and driving strategic initiatives (15% of the time)
• P&L admin management and reporting (10% of the time)

Staff Perks (more than $5000 in annual benefits)

• Mac or Windows Laptop provided on lease
• Free access to our monthly virtual training course on UX design and video learning.
• Work from home at least three days a week.
• $400 WFH budget (one-time)
• Employee Medical Insurance with GP and Specialist cover
• $500/year Mental Health Subsidy for Therapy, Wellness and Dental services not insured
• $1500/year learning and self-development subsidy
• Budget for client entertainment and gifts
• Budget for leadership/sales coaching
• Quarterly Team Day offsite retreat
• 14-day paid annual leave
• 4 days of annual self-care leave (for breakups, deaths and stress)
• 13th month company performance bonus and additional performance bonus
• Work in Serangoon area
• Short work trips to Malaysia 6 to 10 times a year

about the company

Our client is one of the largest banks in the world. They offer a full-suite of banking services to meet the needs of customers across the world. They continually invest in people and technology to create the best banking experience, and strongly believe in supporting the growth ambitions of its stakeholders.

about the job

• To manage and strengthen business relationships with corporate and commodities clients by understanding their needs, offering tailored solutions and collaborating closely with internal stakeholders
• Gather credit requests and documents from clients
• Analyze clients' financial health, needs and industry/market trends regularly
• Identify opportunities to enhance systems, processes and practices

skills and experience required

• Bachelor Degree in Banking, Finance, Accounting, Economics or relevant disciplines
• > 2 years of experience in similar capacity
• Experience in Corporate banking / Investment banking client relationship management
• Excellent marketing, client relationship management, and presentation abilities, coupled with strong communication skills to engage effectively with clients and internal stakeholders

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Job Description & Requirements

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Propose training programs for new employees in consultation with reporting manager
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Conduct Key Performance Indicators (KPI) reviews with top management to ensure personnel are kept abreast of their performance and to match expectations between both parties
• Train and supervise staff arrange work for them
• Find ways to increase quality of customer service & Maintain relationships with clients
• Conduct monthly job analysis with employees and send the report to top management for review
• Review, revise and explain operation policies and procedures
• Manage client's issues and disputes
• Other ad hoc duties as assigned by the management

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH