Key Responsibilities:

Lead Project Team, Interact with Clients, Consultants, Contractors, and Authorities.

To have a strong knowledge and understanding of project management and scheduling.

Manage site activities, site engineers and workers.

Develop detailed project plans, including scope, objectives, timelines, and resource allocation.

Ensure that all projects are delivered on time, within scope, and within budget.

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

Core Responsibilities

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements

• Possess experience in IT Services Industry with Bid Management experience.
• Minimum 5 years of experience will be preferred.
• Possess strong communication and stakeholder management skills.
• Able to work in a fast paced and dynamic environment.
• A proven track record of success in delivering winning bids.
• A Self-driven, resourceful and committed individual
• Able to work independently and within teams.

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing exit interviews and procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role, preferably in the F&B industry

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in labor laws set by governing authorities and organizations

- Time management and organizational skills

The incumbent will be responsible for managing the continuous safe and reliable production operations of the terminal, including the berthing and unloading/reloading of ships and running the plant to reliably deliver gas to the downstream pipelines to meet the nominations of our customers.

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Lead Supervisors and Technicians in the Production Team to safely and reliably operate the terminal facilities.
• Work with Maintenance Manager and Technical Services Manager to ensure maintenance and shutdown activities are safe, planned, and executed in a timely fashion with minimum production capability.
• Optimise plant operations from the throughput, use of energy and minimisation of losses perspectives based on experience and with engineering team support.
• Establish and approve shift rosters and relief schedules for Production Team, authorise Hot, Cold, Confined Space and Vessel Entry Permits-to-Work and issue daily instructions on deployment of online plant, process conditions and shutdown and maintenance activities.
• Develop, review and establish Standard Operating Procedures for production processes.
• Provide leadership for emergency responses and make command decisions to prevent emergency incidents from escalating and affecting safety of employees, contractors or the community or the integrity and safety of the Terminal.
• Ensure the training of Production Team including on the job training is completed for commissioning phase.

Requirements

• Degree in Engineering.
• At least 10 years’ experience in similar roles at liquefaction facility or 15 years’ experience in complex hydrocarbon processing or oil refinery, preferably with exposure to cryogenic processes (e.g. ethylene, LPG, ammonia, air separation).
• Subject matter expert in the operation and good understanding of the maintenance of equipment such as cryogenic heat exchangers, refrigerated storage tanks, cryogenic pumps, large reciprocating gas compressors, reciprocating engine driven generators & gas turbine drivers, electrical switchgear up to 66kV, process control systems, field instrumentation, fire & gas systems, shutdown systems, security systems, gas metering and gas chromatographs.
• General knowledge of the operations and maintenance of related equipment such as centrifugal pumps, tanks, valves, ship unloading arms, hydraulic systems, fire protection systems, diesel engines, centrifugal and reciprocating compressors, ship mooring systems, seawater intake screens, cranes and lifting devices.
• Proficient in the Permit to Work Systems, equipment preparation for maintenance, gas testing and emergency response and high proficiency in DCS and CMMS applications.
• Extensive experience with management of change process and administering daily work instructions; permit to work systems, safe preparation for maintenance, troubleshooting and shutdown planning and execution.
• Conversant with the safe control of ship berthing, use of loading arms and Simultaneous Operations.
• Familiar with quality management, risk based inspection, preventive maintenance systems and concepts in management of spare parts and consumables.
• Working knowledge of environmental concerns and regulations.
• Excellent leadership skills with proven capability in staff development with adaptability to work in multinational and multicultural environment. Highly adaptable with experience working in a multinational and multicultural environment.

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Roles & Responsibilities

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

10. Maintaining Environmental, Food Safety & Sanitation Practices

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

Responsibilities:

• Drive e-commerce growth by developing onsite sales and engagement campaigns
• Provide analysis & performance reports including daily, weekly, and monthly, reporting of KPIs and recommending changes to improve performance as to achieve results.
• Drive digital planning, adaptive marketing and agile practices that best engages the consumers.
• Manage and constantly improve on the development and implementation of all e-commerce sites managed by the Company, including own e-commerce, marketplaces (Lazada, Amazon) and 3rd-party retailer sites.
• Create and execute digital marketing campaigns to increase site sales performance
• Optimized UX/UI to improve user experience and increase sales conversion.
• Explore new e-commerce features to capture the latest and newest trend of consumer behavior.
• Work with external and internal stakeholders to develop and execute optimization for product and brand content.
• Define and develop KPI framework to measure and track KPIs and ensure growth effectiveness.
• Evaluate e-commerce campaign and spend effectiveness to ensure positive ROI and recommend data driven learnings for future campaigns
• Manage the e-commerce team and being responsible for the day-to-day operations aspects of the e-commerce platform including but not limited to user experience, order fulfilment, customer service and content creation.
• Review the e-commerce team resources for skills training, career advancement and recruitment.
• Manage off-shore Customer Care / e-commerce support officer who oversee responding to customer inquiries on live-chat and emails.

Requirements:

• Possess degree in Business Administration or equivalent.
• At least 5 years of proven experience in related field, of which 2 years is of managerial capacity.
• Prior experience in digital marketing strategy.
• Proficient in SEO, Woocommerce, Shopify, Wordpress.
• Solid knowledge of web analytics tools like Google Analytics.
• Ability to handle a small team.
• Self-driven and motivated.

Job Description

• Daily management of Raffles Japanese Clinic operations
• Head of Marketing for Japanese companies
• Coordination of day-to-day operations between Raffles Japanese Clinic and Raffles Hospital
• Resolve any outstanding issues
• Overall in-charge of Tokyo project implementation which includes site inspection, selection, negotiations with related companies, application process and procedures for necessary licenses & permits
• Involvement with planning and proposals for new services and business in Japan
• Management meetings as required and prepare approval papers
• Consulting support for Raffles Medical Group to deal with Japanese market in China and Southeast Asia

Requirements

• Possess strong interpersonal, communications and presentation skills
• Pro-active, self-motivated and able to work independently with initiative and be adaptive to changes
• Promote teamwork, co-operation among all personnel staff
• Undertake any other responsibilities from direct superior
• Bachelor Degree in any discipline, preferably in marketing or pharmaceutical or healthcare / medical
• At least 5 to 8 years of relevant experience with demonstration of leadership ability

Job scopes:

• Handle the day to day running of the lounge within the overall policies and controls established by the Hotel.
• Ensure that the brand values and standards are delivered and profitability achieved.
• Assist to oversee all of the issues pertaining to the guests' dining experience, such as quality control, staff management, inventory, customer service.
• Assist the Outlet Manager in training the Captains/Junior Captains.

Requirements:

• Minimum 3 years of working experience in the related field is required for this position.
• Candidates who has hospitality experience has an added advantage.
• Able to lead the team.
• Able to work in a fast paced environment.

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community.

Core Responsibilities of the Job

Leadership and People Management

1. Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
2. Establish a vision for the store, based on key metrics and initiatives, and ensure all team members are connected and informed.
3. Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
4. Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.
5. Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance.
6. Engage in and drive career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth by sharing internal opportunities.
7. Provide team member recognition, gap assessment, and overall performance documentation to support growth reinforce the career and personal growth of your team and address performance concerns..
8. Plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
9. Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.

Guest Experience and Community

1. Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs.
2. Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
3. Address emergent issues, including guest escalations and emergency requests.
4. Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
5. Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.

Working with Others

1. Establish supportive and productive relationships with all team members in-store and within region.
2. Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations.
3. Collaborate across stores or regions (e.g., regional and area calls with store service center [SSC] partners, with Regional Managers) on topics such as product feedback, community, and conversion.

Operations

1. Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
2. Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labor (including recruiting and training/development).
3. Manage floor plan and make decisions to drive efficiency and effectiveness of floor operations.
4. Understand and adhere to people safety policies and procedures to maintain a safe work environment.
5. Perform work in accordance with applicable policies, procedures, and laws or regulations.

Budget Responsibility:

Accountable for controllable budget; labor hours; annual sales plan target

People Management:

Leadership role directly responsible for all store employees (may delegate some aspects of management)

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
• Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
• Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
• Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
• Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
• Resilience: Remains persistent; recovers quickly from setbacks
• Change Management Leadership: Leads others through all phases of change processes and uncertainty
• Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)

Job Requirements

Eligibility

• Legally eligible to work in the jurisdiction of the store which you are assigned to, or willing to work abroad if necessary.

Availability

• Willing to work a flexible shift schedule

Other Willingness Requirements

• Willing to work as part of a team and also complete work independently or alone
• Willing to move through a store for most of a shift to help guests and accomplish work

Experience

• 1 year people management experience
• Retail management in a high-volume environment

Job Assets (i.e., nice to have; not required)

• Education: High School or Secondary school diploma equivalent, or above.
• Experience: 2 years retail or sales specific management experience.

Applicants successful in progressing to an interview will be contacted by a Manager. Please note any applicant or employee who believes they need reasonable accessibility support to perform the essential duties of the job is welcome to discuss this with the Manager when arranging the interview.

Beyond The Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Description & Requirements

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Summary

We are seeking a highly skilled and dynamic Entertainment Manager to plan, organize, and oversee a wide variety of entertainment events for our company/venue. The ideal candidate will have a passion for live entertainment, excellent organizational skills, and a strong ability to manage both people and processes. The Entertainment Manager will be responsible for ensuring that each event runs smoothly, from performer selection to post-event evaluation.

Responsibilities

• Act as the primary point of contact for clients, ensuring their vision for the event is brought to life and all expectations are met or exceeded.
• Research, identify, and evaluate talent to perform at events, ensuring their suitability for the event’s audience and objectives.
• Collaborate with performers and agents to negotiate terms and conditions, including fees, performance details, and schedules.
• Develop and implement marketing strategies to promote events, including social media, advertising, and partnerships, to maximize attendance and visibility.
• Lead and manage a team of event staff, including technicians, stagehands, coordinators, and other support personnel, ensuring smooth event execution.
• Oversee all technical aspects of the event, including sound, lighting, special effects, and stage design, ensuring high-quality production standards.
• Create and manage event budgets, ensuring adherence to financial constraints, and ensure events are executed on time.
• Assess event success, gather feedback, and provide recommendations for future events.

Qualifications:

• Bachelor's degree in Event Management, Hospitality, Marketing, or a related fields.
• Previous experience in event management, entertainment coordination, or related fields.
• Strong knowledge of the entertainment industry, including performers, technical aspects, and marketing strategies.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to manage multiple projects and teams simultaneously, often under tight deadlines.
• Creative problem-solving abilities and attention to detail.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Job Scope

• Writing Procedures for Overhauling and Scope of Work For Gas turbine Valves Frame 5/6/7/9 in English and Italian for our Singaporean Italian Branch in Milan.
• Direct and lead department in the overall and installation, Overhauling maintenance and repairs.
• Manage maintenance contractors and service providers to ensure maintenance activities are executed effectively and efficiently within planned resources.
• Develop maintenance strategy with reference to Standard & maintenance policy, industry best practices/standard and local statutory compliance.
• Contribute to the development of annual and longer-term business plans, forecast performance against business key performance indicators, develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and review maintenance on site and carried out in accordance with safety, health, environment and loss preventive policies ,rules, regulations and according to company’s standards.
• Lead and direct maintenance engineers in project management of to ensure their performance meets company short and long term needs of the business.
• Provide leadership and manage people competencies and development.

Skill Requirements

• Bilingual, Italian and English
• Minimum 10 years of relevant maintenance experience in Chemical/Petrochemical/Oi & Gas Industries.
• At least 8 years experience in managing a team
• Diploma/Degree equivalent in engineering
• Strong Mechanical and Electrical Maintenance backgound
• Ability to perform Test on control Vsalves with Digital Test bench
• Strong data analysis acumen and ability to transfrom finding into opportunities for improvement
• Strong knowledge of maintenance, operations, safety an product knowledge for Gas Turbines
• Knowledge of safety, health and environment practices
• Demonstrated leadership and people management skills
• Positive stakeholder management capabiliites with strong communication skills
• Project Management skills
• ISO 9001 Procedure Writing and Implementation
• XL, world, Microsoft formula creation
• Knowledge and min 10 years experience in Gas Turbine Control System including Gas and Liquid Fuel Controls
• Ability of Negotiatin Contract with Asia Pacific Clients and Italian Clients ( in Italian Language )

Roles & Responsibilities

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Job Responsibilities:

1. Develop and implement the company’s annual financial budget, forecasts, and financial plans to align with strategic goals.
2. Analyze financial data, provide actionable recommendations, and prepare monthly, quarterly, and annual financial reports for senior management.
3. Optimize capital structure, manage financing activities (debt/equity), maintain investor and bank relationships, and monitor capital expenditure for investment projects.
4. Improve internal financial systems, processes, and compliance, particularly for institutional investment and IPO preparation.
5. Design and manage shareholder structure plans; evaluate and recommend equity incentive programs.
6. Enhance financial systems, introduce new tools to improve accuracy and timeliness, and lead merger planning.
7. Train and mentor finance team members to strengthen their capabilities and efficiency.
8. Assist or lead the company’s equity financing initiatives.

Job Requirements:

1. Bachelor’s degree or above in Finance, Accounting, Economics, or related fields.
2. 3-5 years of experience in corporate finance, financial analysis, or related roles; experience with multinational or large enterprises preferred.
3. Proficient in financial analysis, budget management, reporting, and capital structure optimization.
4. Strong data analysis skills; proficiency with Excel, SAP, Oracle, and other financial systems.
5. Excellent communication, collaboration, and strategic decision-making abilities, with problem-solving skills in complex environments.
6. High sense of responsibility, adaptability, and ability to perform under pressure.
7. Fluent in English and Chinese, with strong written and verbal communication skills.

Job Title: City Hall Hub Manager

Reporting Line: Reports directly to Head of Health and Fitness

Job Summary:

The Health and Fitness Hub Manager at UFIT City Hall holds a dynamic role, combining responsibilities for overseeing fitness operations and clinic management. This position also involves engaging with the UFIT Sports division at City Hall and integrating sports clientele into health and fitness services, and vice versa.

The pivotal nature of this role necessitates leadership in driving revenue growth, enhancing client experiences, and optimizing efficiencies across all aspects of health and fitness services. The Hub Manager is ultimately responsible for the performance of both fitness and health operations at the City Hall Hub, with appraisal based on P&L performance and continual improvement of KPIs.

Maintaining team standards and service delivery is a critical aspect, ensuring adherence to client experiences, facility management, team process compliance, and fostering a culture of teamwork and excellence within the UFIT community.

Specific Working Management Hours:

• 6 x 6-hour work blocks across the week (1 block per day Monday - Saturday, totalling 36 hours), pre-agreed with the line manager.
• Working blocks are 8am-2pm or 2pm-8pm
• Tuesday and Thursdays working blocks will be 2pm-8pm
• A maximum of 1 block can be carried out in 1 day.
• If a block falls on a public holiday, the individual is not required to work. However, if working on this day is operationally necessary, the manager will receive time off in lieu (time in lieu must be planned and approved by their line manager at least seven days before the event).
• If the manager is requested to work during times outside their blocks, then they will have compensatory time-off in lieu - this will be at the line manager's discretion.
• The Manager will not receive additional compensation for client-facing services completed during registered working blocks but will for sessions completed outside of these hours.
• A weekly schedule of working blocks will be set in collaboration with their line manager every quarter, and communicated with all stakeholders. Any alterations during this period be signed off by their line manager
• From time to time the company may request which block during the day the manager is to work
• PT/coaching hours are limited to 50 per month

Annual Leave

• 21 x 6 hour time blocks can be taken as annual leave per year.
• Maximum 14 consecutive days not at work (including weekends and public holidays).

Responsibilities:

1.Business Development:

• Assess and evolve fitness and clinic services, contributing to the development of a Health and Fitness Hub.
• Identify opportunities for business growth within fitness-related modalities and present proposals to senior management.
• Engage with UFIT Sports management and team members to promote and cross sell health and fitness services to Sports based clients
• Develop and nurture relationships with the hotel management team to ensure smooth operations of existing services, and to develop potential new areas of growth
• Engage with current or potential partners and key stakeholders, providing facility tours and meetings as requested by SMT
• Proactively manage any partnership or corporate client that can positively impact the P&L of your location

2. Sales and Operations:

• Lead all Health Consultations at UFIT Club St and be ultimately responsible for all new fitness sales within the hub.
• Allow open access to their working diary to the UFIT sales team to enable the UFIT team members to book health consultations/sales meetings directly at pre-agreed times.
• Optimize client retention through ongoing community management and daily tasks, communicating with all clients at critical points during their programmes, including but not limited to two-week check-in, end of the programme, key milestones/successes, and operations changes that impact the client (i.e. trainer departing, etc.)
• Management and onboarding of all new corporate groups and classes that drive fitness revenue into the location P&L.
• Regular communication and collaboration with the UFIT Senior Rep at your location to ensure the highest customer service and administration standards possible.
• Manage all incoming program freeze requests which sit outside the boundaries set out in current UFIT terms and conditions.
• Manage a team to achieve revenue forecast goals for Personal Training (PT), Group Fitness classes, and clinic services.
• Oversee representatives to ensure excellent customer service and efficient administration tasks.

3. Human Resources:

• Lead and manage a team to be engaged with the UFIT brand and exceed client expectations daily.
• Lead 4 week UFIT Brand Onboarding with new joiners to the team
• Ensure CPD sessions are attended by team members especially new joiners
• To work with COO on team manpower / recruitment needs and timelines
• Develop an effective feedback and appraisal system with the team, ensuring each member has at least two formal annual appraisals.
• Coach team members on maintaining high-quality standards, particularly in goal setting, results, and Circle of Care (CoC) integration.
• Drive tech usage and data capture, especially with Trainerize, to enhance client experience and team performance.
• Identify underperformers and create improvement plans to align with UFIT standards.

4. Facility and Equipment Management:

• Conduct a weekly equipment review and maintenance program as discussed and set out with the COO.
• Coordinate repairs or facility improvements in collaboration with the COO.
• Work with the Senior Rep to ensure the cleanliness of all fitness client areas within Club Street.

5. Recruitment:

• Provide on-site induction and training for new hires as required.
• Actively promote and recruit UFIT as an employer to potential recruits and high-caliber fitness professionals.
• Conduct second-round interviews for fitness candidates hired to work at the hub

6. AHPC Coordination:

• Through the MD of H&F provide guidance and support for AHPC qualification and registration.
• Facilitate AHPC supervision within the hub health team as required.

7. Team Onboarding

• Arrange onboarding schedules for new hires.
• Facilitate the onboarding process for new team members.

8. Personal leadership and Networking

• Facilitate networking opportunities for the team.
• Conduct oneself per UFIT values of Passion, Work Ethic, and Excellence.
• Model a professional attitude toward clients and cultivate an integrated team atmosphere.
• Maintain a strong awareness of customer satisfaction and address any issues promptly.

Key Performance Indicators:

• Health consult conversion rates
• Occupancy rates of gym floor (PT), classes, and Clinic rooms
• Number of active clients on UFIT Programs.
• Utilization rate of CoC sessions per client
• Retention rates of team members
• CoC Integration rates
• Ensure the PT team's adherence to key performance indicators, including goal setting, programming, testing, CoC integration, and client success reporting.

Compensation & Performance Bonus:

1.Base Salary

a) $4500 + work phone

2. Monthly Bonus of $500 based on hitting:

a) Target Fitness Occupancy ($250)

b) Target Health Occupancy ($250)

3.Quarterly Sales Bonus based on achieving PT sales target (up to

$3000 per quarter)

4. PT Commissions

• Fitness Coaching pay shall be calculated as 44% of all Earned Revenue.
• The manager will be eligible to receive an additional discretionary 2% of all Earned Revenue for every 12 months of service with the Company completed, as calculated from the commencement of your service with the Company.
• The Manager will earn a further 2% of earned revenue commission while in the manager role. This additional 2% will be removed if the manager resigns or returns to work as a full-time coach.
• Clauses (a) and (b) above are subject to a cumulative total of 60% of all Earned Revenue
• 5. Annual Bonus - $12,000 based on the target contributing EBITDA being hit - 75% performance based, 25% is discretionary.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

We're committed to bringing passion and customer focus to the business.

About Us

Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit www.kyriba.com.

Position Overview:

We are seeking a dynamic and experienced Sales Account Executive focused on driving new logo growth in APAC. Perfect for a results-driven sales professional with a strong understanding of financial technology solutions and a proven track record of closing high-value deals.

Key Responsibilities:

• New Business Development: Identify, target, and secure new business opportunities across APAC, focusing on acquiring new logos and expanding Kyriba's market presence.
• Sales Strategy: Develop and execute effective sales strategies tailored to the APAC market to achieve and exceed sales targets and objectives.
• Pipeline Management: Build and maintain a robust sales pipeline, ensuring accurate and up-to-date forecasting and reporting.
• Client Engagement: Establish and nurture strong relationships with key decision-makers and stakeholders in target organizations, understanding their needs and positioning Kyriba's solutions effectively.
• Collaboration: Work closely with internal teams, including marketing, product management, customer success and legal, to ensure alignment and support for sales initiatives.

Qualifications:

• 8+ years of proven experience as an Account Executive or in a similar sales role within the financial technology or SaaS industry
• Demonstrated success in achieving or exceeding sales targets, particularly in acquiring new logos.
• Strong understanding of treasury and financial processes. Ability to articulate the value of complex technology offerings.
• Ability to drive sales independently and create strong relationships with clients
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment.
• Knowledge of Salesforce
• Willingness to travel in APAC as required.
• Fluency in English is required; proficiency in additional languages is a plus.

Job Responsibilities:

Strategic Planning & Execution

• Develop and implement a comprehensive marketing strategy aligned with the organization’s overall business goals.
• Translate high-level strategies into actionable marketing plans to drive brand awareness, demand generation, and customer acquisition.

Budget Management

• Manage the marketing budget effectively, ensuring optimal allocation of resources.
• Monitor and report on marketing spend to ensure financial accountability.

Team Leadership

• Lead, motivate, and manage a marketing team of 3–10 members, fostering collaboration and professional growth.
• Ensure the team delivers high-quality work, meets deadlines, and aligns with strategic goals.

Stakeholder Collaboration

• Partner with sales, product management, and the central marketing team to ensure alignment and buy-in for marketing initiatives.
• Maximize resources and maintain strong communication with cross-functional teams.

Sales Enablement

• Develop marketing collateral and content to support the sales team in converting prospects into customers.
• Ensure materials are tailored to target audience needs and aligned with the buyer’s journey.

Campaign Management

• Plan and execute integrated marketing campaigns targeting specific market segments.
• Utilize a variety of tactics, including Account-Based Marketing (ABM), paid social, webinars, email marketing, and direct mail, to generate demand and leads.

Content Marketing

• Create and oversee the production of thought leadership pieces, blogs, whitepapers, webinars, and videos to engage and educate the target audience.
• Ensure content aligns with the brand voice and resonates with the audience.

Digital Marketing

• Oversee the infrastructure section of the website through the central marketing team, ensuring it is optimized for SEO and user experience.
• Expand and maintain a strong presence across digital platforms, including Meta, Instagram, TikTok, LinkedIn, and Twitter.

Technical Alignment

• Ensure seamless collaboration between sales and marketing to optimize lead generation and conversion.
• Leverage marketing automation and CRM tools to streamline operations and enhance effectiveness.

Marketing Analytics

• Analyze and report on key performance metrics, including website traffic, Marketing Qualified Leads (MQLs), conversions, attribution, and pipeline growth.
• Use data-driven insights to refine strategies and improve campaign outcomes.
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Marketing Manager Requirements:

• Bachelor’s degree in marketing, Business, or a related field; a Master’s degree is a plus.
• Proven experience in marketing leadership roles, with a strong track record in team management and campaign execution.
• Proven experience in marketing leadership roles, with a strong track record in team management and campaign execution.
• Knowledge of Singapore Market Segment.
• Marketing Manager or Senior Marketing Manager from a F&B business.
• Experience of creating a marketing plan that builds awareness and drives leads.
• Strong analytical skills with the ability to interpret data and drive actionable insights.
• Excellent written and presentation skills.
• Broad experience across online and offline marketing channels.
• Good experience of working with sales teams.
• Budget management experience.