About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will be part of the team responsible for the operational support of Authority's Service Desk and expected to work independently. Your primary responsibility is to ensure system functionality, availability, data security, and compliance with industry standard.

Be Part of Our Success

• Providing level 1 technical support and respond to user inquiries via phone, email and ticketing system.
• Hardware – installation, maintenance and trouble-shooting.
• Diagnose and resolve hardware and software issues for end-users.
• Escalate complex issues to higher-level support teams as necessary.
• Maintain and update service desk documentation and knowledge base articles.
• Proactively identify and manage potential problems
• Conducting regular checks to ensure all endpoints are patched to the latest version.
• Conducting regular checks to ensure all endpoints and communication devices in meeting rooms are working properly.
• Collaborate with other IT team members on projects and initiatives.
• Provide training and guidance to end-users on IT systems and software.

Qualities We Value

• Minimum 1 year of experience in a technical support or service desk role.
• Strong understanding of computer systems, communication devices such as skype and video conferencing technology and other tech products.
• Proven track record of excellent problem-solving skills.
• Effective communication skills, both written and spoken.
• Ability to work independently and as part of a team.
• ITIL certification is a plus

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Position Summary

This role is responsible for ensuring organization’s adherence to all related and relevant compliance regulations. He/She will be the compliance advisory for various departments and collaborate with them to ensure observance to all regulations while achieving the organization’s goals.

Key Responsibilities

• Ensure compliance with applicable laws, rules and regulations and apply sound ethical judgment regarding business practices and conduct
• Work hand in hand with the business units to identify and manage regulatory risk including handling time critical incident reporting to the authority
• Assess risk when business decisions are made, with due consideration for the company’s reputation and key stakeholders’ interests
• Draft and implement organizational policies, standards and procedures to comply with applicable regulations
• Develop, implement, and execute compliance testing, continuous assurance, and reporting of compliance testing reviews
• Conduct training to improve awareness of control requirements stated in IT standards, and/or any industry good practices
• Manage regulatory requests, prepare responses and inform the senior management of significant compliance matters that require their attention or action in a timely manner
• Manage monthly compliance reporting to Senior Management and Board
• Drive adhoc regulatory projects assigned, including engagement of business stakeholders for successful implementation

Requirements

• Degree holder in computer science, information technology, information security, economics, accounting or related disciplines with at least 7 years of compliance experience in a regulated financial industry
• Highly advantageous if you have experience in IT control assessment/auditing, technology risk management, business and system process review
• Possess strong analytical skills, paying careful and particular attention to detail
• Excellent problem-solving skills, ability to prioritise and manage multiple tasks assigned
• Strong team player with track record of working well in a collaborative environment with strong stakeholder management and communication skills
• Strong in documentation and report writing skills
• Self-driven with the ability to work independently​​​​​​​

Company Overview:

Secretlab is endeavoring uncharted waters by exploring exciting new product categories. Our commitment to innovation and excellence has positioned us as a leader in our industry. As we continue to expand our product portfolio, we are seeking a talented and passionate project lead to join our dynamic team.

Position Overview:

The Software lead will spearhead the development and deployment of cross platform embedded software solutions. This pivotal role entails team leadership, ensuring projects align with quality benchmarks and deadlines.

Responsibilities:

• Lead and mentor a team of software engineers, providing guidance on technical design, coding practices, and problem-solving techniques.
• Collaborate with product and design teams to define requirements and translate them into technical specifications.
• Set the technical direction for projects and ensure the team follows industry best practices in software development.
• Architect and design scalable, maintainable, and high-performance software solutions.

Hands-On Development:

• Actively participate in coding and code reviews, writing clean, efficient, and well-tested code.
• Troubleshoot complex technical issues and provide timely solutions.
• Ensure robust testing practices are followed (unit tests, integration tests, etc.) to maintain high software quality.

Qualifications:

• Bachelors degree in electrical engineering, computer engineering or related field.
• 8+ years of progressive leadership experience in engineering teams with expertise in audio DSP engineering.

Company Overview:

Secretlab is endeavoring uncharted waters by exploring exciting new product categories. Our commitment to innovation and excellence has positioned us as a leader in our industry. As we continue to expand our product portfolio, we are seeking a talented and passionate project lead to join our dynamic team.

Position Overview:

The hardware lead will spearhead the development and deployment hardware solutions. This pivotal role entails team leadership, ensuring projects align with quality benchmarks and deadlines.

Responsibilities:

Hardware Design and Development:

• Lead the design, prototyping, and testing of hardware systems, ensuring they meet functional and performance requirements.
• Architect hardware solutions, including schematic design, PCB layout, and component selection, ensuring the design is manufacturable and cost-effective.
• Ensure that designs are scalable and maintainable while meeting product performance, cost, and timeline goals.

Testing and Validation:

• Oversee the development of test plans and validation processes to ensure that hardware products meet specifications and regulatory requirements.
• Perform hands-on testing, troubleshooting, and debugging of hardware prototypes and production units.
• Develop and track test reports, failure analysis, and corrective actions.

Qualifications:

• Bachelors degree in electrical engineering, computer engineering or related field.
• 8+ years of progressive leadership experience in engineering teams with expertise in audio DSP engineering.

To work as a precision engineer operates special-purpose equipment & machines to manufacture components and parts. The engineer is able to read technical manuals, drawing specifications to determine dimensions & tolerances of finished parts. He is able to program CAD/CAM for 3, 3+1 and 4+1 axis machining programs, setup for parts test cut requirements. A critical aspect of the job involves detecting faults in machining aspects, rectifying the root causes and making adjustments on the machines to ensure a smooth operation and machining work. Preferably with rich experience engineer capable to lead and orgainse workshop tools holders, fixtures, automation tools, accessories and materials. Continually to make improvements of the manufacturing process with efficiency and productivity, and be proactive and productive as a team member..

- Carrying out CNC precision machining and general machining

- Able to read and write with effective 3, 3+1 and 4+1 axis CAD/ CAM programme

- Conducting an inspection of maintenance of machines

- Carrying out WIP QC dimensional measurements

Roles and Responsibilities

1. Able to interpret technical drawings requirements and specification

2, Apply approved/ effective way of methods in manufacturing processes

3. Carry out CNC CMM dimensional inspection for 2D/ 3D geometric measurements

4. Carry out CADCAM and electrode programs set up sheet

5. Carry out automate or semi auto to machining processes for high productivity

6. Carry out trouble shooting

7. Carry out working green environment with clean and safe practices

8. Carry out workplace safety and health(WSH) policy

9. Maintenance of machine air-pressure systems

10. Good Knowledge in basic networking, server, IoT for shop floor control

11. Ad hoc duties instructed by supervisor

12. 5.5 day work week

Requirements

1. Diploma or equivalent of certificate or Higher Nitec in precision engineering

2. Min 5 year working experience in relevant field

3. Industry Proficient in 2D/3D dimensional inspection and geometric measurements

4. Resourceful and adaptive to work requirements change

5. A problem solver with leadership and a passion organized team player with good communication skills

· Good team player and work closely with other domain specialist to design complex solutions

· Analyze business requirements to develop technical solutions and system design

· Generate solution design, project document and Bill of Material for customer requirement

· Conduct in-house evaluation and Proof of Concept trial with stakeholders

· Liaison with principal vendors to understand their products, solution and pricing

· Assist the project engineers during Technical Project implementation and conduct of training

· Handle system administration, network support, implementation, troubleshooting in Windows / Linux

· Perform network troubleshooting to isolate and diagnose network problems

· Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)

· Expected to address any ad hoc activities when needed by the technical team

· Document functional requirements/specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing

· Be familiar with latest Networking trends and solutions available in the market

· Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements:

• Diploma/Degree in IT or equivalent experience with Linux/MCSE/Unix Certification(s).
• Must have knowledge and working experience of Linux, preferably 2+ years hands-on experience in system administration for production systems.
• Experience in OS patching and upgrade, system security, OS virtualization, HA/clustering, replication, backup and recovery techniques.
• Working experience in networking (TCP/IP), physical hardware and/or storage systems.
• Knowledge and hands-on experience of Unix (Solaris or AIX or other Unix) will be advantageous.
• Knowledge and working experience of apache http web server, middlewareWebSphere/JBOSS/Tomcat/IIS, MQ, etc. will be advantageous.
• Knowledge and experiences in Integrated Security Access Management software such as IBM ISAM will be advantageous.
• Knowledge and experience of JDBC and Databases (Oracle, SQL Server, MySQL) will be advantageous.
• Knowledge of Cloud, Docker, Kubernetes, DevOps will be advantageous.

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

What you might also need to have:

• CCIE, CCNP, Alcatel (ACFE), F5, Aruba, Check Point, Palo Alto, or any relevant certifications

As a Network Security Engineer, you will provide Level 1.5 centralize technical support (Network, Cyber and Server) for all NCS clients.

What will you do?

• Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead
• Ensure SLA Level is achieved every single fault case.
• Ensure escalation is carried out when a fault call is beyond the knowledge of L1.
• Attend to daily call assignment when not in standby during office hours.
• Perform weekend or after office hours duty though not on standby if required.
• Attend to preventive maintenance not limited to hardware inventory.
• Follow up case from opening till closure.
• Update incident tickets properly and promptly.
• Get certifications required to support key customers.
• New assignment by Ops manager or TSM when needed.

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 2 or more years of IT working experience
• Basic Cisco and Alcatel switches/routers/wireless knowledge
• Basic network troubleshooting skills on layer 2 and layer 3
• Basic Network Security Knowledge
• Basic Server Administration Knowledge
• Certification in CCNA or any other network certifications will be value-add
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Able to travel as required

Job Overview

• Perform Analytical Plan, Coordinate and Implement all change requests on existing network equipment.
• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage enterprise firewalls from brands like Fortinet and Palo Alto
• Manage a wide variety of networking brands such as, Extreme Networks, Aruba and Juniper

Job Descriptions:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Attain key certifications for partnership with key vendors.

Qualifications:

• Bachelor’s degree in computer science or any related fields
• Preferably at least 2 years of experience in Checkpoint Firewall, Network (Routing and Switching), Firewall Administration and Operations
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Result-oriented with the ability to work independently and under pressure
• A team player with a pleasant personality
• Dynamic and able to adjust in a fast-paced environment

As a Server / Network Security Support Engineer, you are required to provide maintenance support to clients. You will play a key part in Technology Services Delivery team to ensure security solution maintained at the highest quality and standard

What will you do?

• Perform Preventive Maintenance on customers solution with accuracy and adhere to high quality of work
• Perform Corrective Maintenance on any fault calls reported and comply closely to project SLA
• Perform Patch Management support, plan and apply regular updates to mitigate vulnerabilities, OS patching and maintain system compliance
• Provide support to customer asset discovery, consolidation, tracking, updating and monitoring to ensure they are up-to-date
• Perform regular health checks and activities to ensure operational effectiveness for customers
• Provide and prepare technical maintenance documentation to be delivered for customers
• Work closely and collaboration with different stakeholders from internal teams to vendors to provide end to end of assigned task
• Work closely with Team Leader or Service Manager to meet customer delivery milestones
• Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead

The ideal candidate should possess:

• Diploma / ITE in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Typically 1-2 or more years of experience in IT domain and some experience in patching for Window environments
• Understanding of System/Servers and Network technology
• Knowledge of network system, network architecture, routing, switching, firewall and security
• Knowledge of technical vulnerability management (vulnerability assessment, penetration testing), security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment
• Certification in CCNA, CISSP or equivalent network or IT security certifications will be value-add
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Independent and customer focused
• Proficient in written and spoken English
• Able to travel as required

The Automation Team Engineer plays a crucial role in automating and orchestrating security processes to enhance the efficiency and effectiveness of our Security Operations Center (SOC) in a multi-client Managed Security Services Provider (MSSP) environment.

This role involves managing and optimizing SOAR and ticketing platforms, integrating diverse tools and technologies across on-premises and cloud environments, and ensuring seamless functionality of automated workflows.

As the Subject Matter Expert (SME) in automation, you will lead the design, development, and refinement of playbooks, align automation solutions with customer-specific requirements, and support SOC operations by identifying and implementing process improvements.
The position also requires advanced scripting capabilities and the ability to troubleshoot and resolve automation-related issues proactively.

This role demands a collaborative mindset, strong problem-solving skills, and a passion for continuous improvement in a fast-paced and dynamic environment. The ideal candidate thrives on reducing manual tasks through automation and is committed to delivering high-quality security services.

Key Responsibilities

Automation and Orchestration:

• Proactively design and implement automated workflows using SOAR and Ticketing platform to optimize security operations and reduce manual processes.
• Integrate various security tools and systems (e.g., SIEM, EDR, firewalls) into the SOAR platform to enable seamless interoperability.
• Act as the SME for automation-related issues, troubleshooting and resolving escalated problems promptly.

Playbook Development and Maintenance:

• Develop, update, and refine playbooks to meet client-specific requirements and operational goals.
• Ensure all playbook creations, updates, and changes are meticulously documented.
• Collaborate closely with the operations team, customer success managers, and threat detection teams to align input and output with requirements.

Scripting and Customization:

• Develop custom scripts, primarily in Python, to create unique integrations or enhance existing workflows.
• Identify and execute opportunities for automation across SOC processes, leveraging creative and innovative solutions.

Collaboration and Knowledge Sharing:

• Work closely with internal and customer teams to understand operational challenges and provide effective automation solutions.
• Deliver mentoring and training sessions to enhance team capabilities in leveraging automation tools.

Process Improvement:

• Continuously evaluate SOC workflows to identify areas for improvement and automation opportunities.
• Contribute to the standardization of processes to ensure the highest level of quality and efficiency.

Ad-Hoc and After-Hours Support:

• Provide support after office hours for critical SOAR-related issues and activations.
• Assist in any ad-hoc tasks as necessary to ensure smooth SOC operations.

Key Requirements

Technical Expertise:

• Hands-on experience with SOAR platforms, preferably Palo Alto XSOAR, Servicenow, and SIEM tools like QRadar, Splunk, or Azure Sentinel.
• Strong knowledge of scripting languages, particularly Python, with 2-5 years of practical experience.
• Familiarity with ITSM platforms like ServiceNow, including the SecOps module, is an advantage.

Cybersecurity Knowledge:

• Solid understanding of cyber-attack vectors, security threats, and mitigation techniques.
• Experience in SOC environments (1-3 years preferred) with exposure to incident response processes and tools.
• Knowledge of reverse engineering of software is a plus.

Problem-Solving and Analytical Skills:

• Proven ability to analyze issues, identify root causes, and implement effective solutions.
• A mindset geared toward continuous improvement and process automation.

Soft Skills:

• Excellent communication and collaboration skills, with the ability to work effectively in diverse, fast-moving environments.
• Strong attention to detail and a proactive approach to problem-solving.
• A team player with a preference for automated workflows over manual processes.

Certifications (Preferred):

• Palo Alto Cortex XSOAR certification.
• Industry certifications such as CISSP, CEH, or GCIH.

Work Environment:

• Willingness to work in a fast-paced environment with short turnaround times.
• Availability for after-hours support when needed to resolve SOAR-related issues.

Work location: Ang Mo Kio

Responsibilities

• Develop and design mechanical systems and components for machine automation projects.
• Utilize CAD software to create 3D models, assemblies, and detailed drawings.
• Work with the team to ensure designs meet project requirements and standards.
• Assist on various projects consisting of the design, fabrication, and modification of components.
• Coordinate with fabrication house and component suppliers.
• Assist in assembling, installing, and completing the design work in which you were involved.
• Involve in design reviews, troubleshooting, and continuous improvement efforts.
• Perform all given tasks within given time.
• Be committed and responsible.
• Any other duties as assigned.

Requirements / Qualifications

• Diploma / Degree in Mechanical/Mechatronics Engineering or relevant technical discipline.
• Fresh graduates are welcome to apply (Must be willing to learn).
• Candidates with automation background only.
• Proficient in designing and drafting using 3D CAD software.
• Proficient with Microsoft Office.
• Good communication skills.
• Able to start immediately.

Prompt engineering is the process where you guide generative artificial intelligence (generative AI) solutions to generate desired outputs. Even though generative AI attempts to mimic humans, it requires detailed instructions to create high-quality and relevant output.

Your role is to choose the most appropriate formats, phrases, words, and symbols that guide the AI to interact with your users more meaningfully. Your role as a prompt engineer is to use creativity plus trial and error to create a collection of input texts, so an application's generative AI works as expected.

Your responsibility is to understand software management requirements, as well as learn skills related to AI prompt engineering. You have to be thorough and highly organised, as well as proactive in research and information gathering. You need to provide ample preparation for projects and produce necessary documentation.

You must possess good communication skills and a firm understanding of linguistics and language.

Company Overview

The team has more than 15 years of experience developing 1G/2.5G/5GBase-T Ethernet physical layer PHY and switch chips for data centers, enterprise networks, and gateways and has successfully developed multiple generations of the most competitive products.

The company is headquarted in Kunshan, and the R&D team is located in Kunshan, Suzhou, Shanghai, and Singapore and plans to setup an R&D center in Silicon Valley.

The company is currently developing Ethernet PHY, gateway, and TSN switching chips. The target market is automotive & unpiloted driving, China's intelligent manufacturing, rail transit, and intelligent grid building industry provide domestic chips with "Independent intellectual property rights, independent and controllable.

We offer attractive salary commensurate with work experience + AWS + Bonus + Stock options

Job Responsibilities:

1. Help define analog system design specifications and architectures.
2. Lead analog designs during product development.
3. Participate in the design and realization of high-speed low-power small-area network chips.
4. Responsible for the design and verification of analog and mixed-signal circuits, particularly the CMOS signal processing circuits with profession in one of these areas, RX(e.g., AFE, ADC), TX(Serializer, DAC), PLL, LDO, ESD/EMC suppression etc.
5. Support high-level functional development and verification of analog and mix-circuit circuitry.
6. Cooperate with product definition, layout implementation, lab test and verifications.

Job Requirements:

1. Master with > 7 years' experience or PhD with > 4 years' experience in high-performance analog/mixed-signal ICs.
2. Proven experience in IC design including chip tape-out and lab evaluation of design.
3. Solid experience in using EDA CAD tools and performing Analog Custom Layout.
4. Experience in measuring IC performance and debug of design to correlate simulations to measurements.
5. Deep understanding of fundamental, including: detailed transistor level design, device physics, control/feedback loop stability analysis.
6. Direct project experience in at least one of the following areas a plus: ADC-DAC design PLL or clock/freq generation design.
7. Knowledge & experience in Verilog coding a plus.
8. Strong communication skills and good team player.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

1. Working experiences in HDB BTO projects.

2. Coordinate and review shop drawing.

3. Well versed in precast installations and joint details.

4. Able to resolve all technical issues.

5. Must be able to liaise with Authorities , Developers, Consultants , Sub Contractor and Suppliers.

6. Ensure site operations , comply to all authorities requirements and ensure standards and specification for project are properly implemented.

7. Require skill CAD, Drafting, Microsoft Project

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-Revenue forecast and accrual
  Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

The ideal candidate should possess:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of IT project management experience
• Strong knowledge in process improvement methodologies and tools
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Good customer management experience
• Proficient in written and spoken English
• Certification in IT Service Management and/or ITIL (v3 or above)
• Able to travel as required

• Working experiences in HDB BTO projects
• Co-ordinate along with the review of drawings, submission of proposal, query and design for Consultant approval
• Well versed in precast installation and joint details
• Able to resolve technical issues
• Laison with Owner, Authorities, Consultants, Sub Contractor and Suppliers
• Ensure site operations progress smoothly and on schedule, comply to all authorities requirements and ensure standards and specification for project are properly implemented
• Assist the Project / Construction Manager in overseeing the construction activities and progress, planning, implementation and monitoring work schedules in accordance with the detailed work program
• Review drawings, plans and verify the structural integrity of materials and designs
• Ensure progress in accordance with the schedule, quality standards are maintained, site inspections are carried out and technical/drawing issues are resolved on time
• Liaise with Consultants/Authorities on drawings and technical issues
• Co-ordinate the site activities with Sub-Contractors
• Ensure site safety and preparation safe work documents and procedures with Safety Personnel

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior System Engineer. This is an exciting opportunity to expand your skill set and achieve job satisfaction and work-life balance. I've included more details below.

Requirements:

· Possess the relevant qualifications and/or be proficient in the following areas:

· Minimally Five (5) years hands-on experience in administration of On-Premise Servers and Cloud Operations (AWS and Azure).

· Working experience with IAM, ECS and EKS in AWS/Azure

· Working experience with Route Tables, NACL, Security Groups, NSG

· With DevOps experience e.g. CI/CD pipeline building and management

· Very good working experience with Terraform using Ship/Hats

· Good working experience with Linux and Windows platform

· Good working experience with Microsoft Hyper-V, VMWare ESXi’s & vCenter, Nutanix, Azure and AWS experience

· Very proficient with Windows Operating Systems 2012/2016/2019/2022 Server

· Very proficient in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, Windows Cluster

· Preferably experience in Commvault/Netbackup Veritas Backup Products

· Preferably experience in TrendMicro/Symantec Anti-virus products

· Exposure with cloud automation tools such as Terraform, Chef etc

· Knowledge with storage products is an advantage

· Resourcefulness and problem-solving aptitude

· Proficient in coordinating and communicating customer requirements

· Proficient in Windows scripting, powershell or any other scripting language

· Able to handle demanding service response and recovery turnaround

· Able to manage daily support tasks to meet stringent SLA requirements

· Excellent scheduling and multitasking skills

· Meticulous and process-oriented

· Good, hard-working attitude with ability to work well under pressure

· Good communication skills English (written, spoken)

· Good analytical skills with ability to work with others to resolve problems.

· Good organization skills, with ability to properly document and track information.

· Good understanding with Application tiers, IIS, Databases

· Good understanding with Change Management processes

· Having experience in WOG environment is a plus

· Regular 8x5 support (shift rotation but no graveyard), required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities

· Basic understanding of Linux OS and willing to be cross trained in Linux/Unix environment

· Basic Networking knowledge is a plus

· Preferably certified in RHEL, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

· AWS SysOps Certified or Azure Administrator Certified is a must

Responsibilities:

· Install and configure software and hardware

· Manage servers and other related technology tools

· Set up accounts and servers

· Monitor performance and maintain systems according to requirements

· Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis

· Ensure security through access controls, backups and hosts firewalls

· Ensure patching is done monthly and systems are upgraded with new releases and models

· Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.

· Respond promptly to Incidents and SRs

· Generate and Review Accounts monthly or as per required

· Researching and recommending new approaches to improve the computer system.

· Providing technical support when requested within and after office hours

· Develop expertise to train staff on new technologies

· Build an internal technical documentation, manuals and IT policies

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Zayn Atif
Avensys Consulting Pte Ltd
EA Licence 12C5759

CCTV SYSTEM

• Involve in the project and maintenance services related with CCTV Systems, Access Control Systems, PA Systems, Alarm Systems and Server & Network Infrastructure and whenever required.
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup.
• Troubleshoot Problem encountered on site.
• Develop implementation plan, migration plan, and acceptance test plan for the project.
• Work closely with Project/Maintenance Managers in Planning the implementation tasks.

ACCESS CONTROL SYSTEM

• Installation: Install and configure access control systems, including electronic locks, card readers, biometric scanners, and control panels.
• Maintenance: Perform routine inspections and preventive maintenance on access control systems to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues with access control hardware and software, including system malfunctions, wiring issues, and connectivity problems.
• Software Management: Install, update, and manage access control software, ensuring that all systems are up-to-date and compliant with security protocols.
• Customer Support: Provide technical support and training to clients on the operation and management of access control systems.

NETWORK

• Perform Installation and troubleshooting on network devices like Cisco, Aruba and Allied Telesis.
• Knowledge of Routers/Switches architecture and software upgrade procedure
• Support Network infrastructure Projects.
• Provide support to resolve network incidents and issues.
• CCNA/CCNP Certification