Job description of position

• Windows Server configuration and support
• Experience in configuring and troubleshoot Firewalls, Switches, network routing and WiFi Access Point to maximize network efficiency and security
• Maintain and updating network equipment to the latest firmware releases
• Experience in Office365, Teams, OneDrive and SharePoint support.
• Cloud experience in Azure and AWS is advantage.
• End-user, computer and software support
• Knowledge of SD-WAN technology
• Regional countries remote support is required

Minimum qualification & working experience:

• Diploma or Degree with minimum 5 years of server & IT networking support related experience.
• Experience in Firewall and Network Switch configuration.
• Must be a team player

Language proficiency and skill set:

• Prefer with CCNA/CCNP/CCIE/CompTIA Network & Security
• LAN/WAN. TCP/IP Networking, Palo Alto Firewall, Azure/AWS cloud, routing protocol

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job title: IT Engineer

Work Location: Singapore, On-Site

Position Overview:

The IT Engineer is responsible for the IT Operations and Maintenance of the company. You will work closely with our Global IT Department to ensure the optimal performance, security, and reliability of our IT infrastructure.

Responsibilities:

IT Environment and Policy:

• Ensure a seamless IT working environment by implementing and enforcing IT policies and procedures according to our company guidelines.
• Provide responsive IT Helpdesk services and conduct necessary training sessions internally to enhance team proficiency.

IT Procurement Management:

• Oversee IT procurement activities, including but not limited to laptops, desktops, monitors, accessories, network devices, and software.
• Collaborate with vendors to ensure cost-effective and timely acquisition of IT equipment and services.

Server Management:

• Install and provide support for server hardware and operating systems.
• Manage Microsoft Active Directory, ensuring user accounts, permissions, and security policies are properly configured.
• Configure and maintain essential server components such as Antivirus servers, File and Print infrastructure, and other critical services.

Networking:

• Monitor, manage and enhance WAN/LAN accessibility and security.
• Collaborate with the network team to optimize network performance and address issues promptly.
• Implement improvements to ensure the reliability and efficiency of the network infrastructure.

Security Services:

• Implement and enforce IT security policies to safeguard organizational assets.
• Conduct vulnerability management to identify and address potential security risks.

Qualification/ Requirements:

• Bachelor’s degree or higher in Computer Science or related technical field.
• Minimum of 3 years of practical experience in IT.
• Hands-on experience in networking configuration, IT device maintenance, troubleshooting, and security reinforcement.
• Familiarity with Linux operating systems and system optimization is a strong plus.
• Proactive approach to handling responsibilities with a strong sense of duty.
• Excellent communication skills to effectively interact with team members and end-users.

We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This role involves maintaining and troubleshooting a wide range of network devices, including routers, switches, access points (APs), Wireless LAN Controllers (WLCs), Cisco Identity Services Engine (ISE), as well as supporting Windows servers and laptops. The ideal candidate will have a strong background in helpdesk support, network and system maintenance, with a customer-focused and solution-oriented mindset.

Key Responsibilities:

• Helpdesk and Troubleshooting:
  • Act as the primary point of contact for support requests across multiple customer environments.
  • Investigate and resolve network and system-related issues, such as connectivity problems, faulty devices, or server issues.
  • Provide laptop and Windows server support, addressing common problems like login failures, configuration errors, and hardware issues.
  • Simulate customer environments to replicate and diagnose complex issues.
  • Document resolutions and create knowledge-based articles for future use.
  • Stay updated on changes across all supported customer environments.
• Maintenance and Change Request:
  • Replace or repair faulty network and system equipment, such as access points, switches, and laptops.
  • Implement minor network and system configuration changes, including enabling switch ports, changing VLANs, onboarding new devices to Cisco ISE, or updating Windows server configurations.
  • Firmware and OS patching for network and system equipment.
  • Ensure all network and system devices are operating optimally and securely.
• 24x7 Standby and Incident Response:
  • Participate in a 24x7 standby rotation with a duty phone for handling urgent incidents.
  • Respond promptly to calls and emails, diagnosing and resolving issues to restore normal operations.
  • Manage multiple incidents simultaneously, ensuring effective communication and resolution for all customers.
• Testing and Collaboration:
  • Test product updates, patches, and integrations to ensure compatibility and stability.
  • Collaborate with internal teams and external vendors to resolve complex issues.
• Documentation:
  • Maintain detailed and accurate documentation of network configurations, system setups, incident responses, and maintenance procedures.
  • Ensure all team members have access to up-to-date customer system information.

Required Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 1 year of experience as a maintenance engineer, with a focus on maintenance of enterprise environments, preferably in customer-facing roles.

Technical Skills:

• Proficiency in working with various network products, including Cisco, Juniper, Alcatel, and Aruba.
• Strong expertise in maintaining and troubleshooting network components such as routers, switches, APs, WLCs, and Cisco ISE.
• Experience in supporting Windows servers and laptops, including hardware and software troubleshooting.
• Familiarity with common system administration tasks like user account management, group policies, and server configuration.
• Ability to simulate customer environments for diagnostic purposes.
• Excellent communication and problem-solving skills with a customer-centric approach.
• Detail-oriented with the ability to manage multiple tasks simultaneously

Preferred Qualifications:

• Certifications in networking related technologies.
• Experience in a maintenance-focused role serving multiple external customers.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure and manage critical incidents effectively.
• Detail-oriented with a commitment to maintaining high standards of network and system reliability.

Overall Summary:

Mainly supporting security aspect like firewall checkpoint, security appliances - configuration, troubleshooting, capacity planning. Supporting current operation and deployment of resiliency project. This is a 2-year direct contract position.

Roles and Responsibilities:

• Directly reporting to Security Senior Manager
• Assist Architect team on new infrastructure design, implementation, and management of network solutions that form the core infrastructure, ensuring seamless integration across different platforms. This includes procurement of necessary equipment.
• To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure.
• Collaborate with the team to identify network and system needs, monitor performance metrics, troubleshoot, and resolve network-related issues, and implement improvements.
• Deliver project management for network activities encompassing upgrades, deployments, and migrations. Provide technical guidance and user support as required.
• Develop, maintain, and update documentation covering the network environment and operational procedures.
• Generate reports and detailed documentation outlining findings, implemented solutions, and recommendations for further enhancements.
• Oversee network environment to maximize performance, scalability, and minimize downtime.
• Closely coordinate and conform to Change Management policies, process, and procedures on any network changes.
• To implement approved changes, troubleshoot to identify root causes and implement effective solutions.
• Experience on Automating daily network tasks using scripting.
• Be available to provide on-call support as needed.

Qualifications/ Requirements:

• Minimum Bachelor in Computer Engineering or equivalent
• Must equipped with CCNP or CCIE
• Network Infrastructure & Hardware: 5+ years experience managing large enterprise network with a strong focus on F5, Palo Alto, Cisco, and CheckPoint Technology.
• Network Devices: In-depth knowledge and proficiency with switches, firewalls, load balancers, routers, and ISE.
• Network Design & Troubleshooting: Expertise in designing, monitoring, and network & incident management (LAN, WAN, VPN).
• Strong experience with automation tools: Ansible, Python - Automate in operation / project work before
• Experience with Deployment and automation, advantage to have experience building data center
• Proven track record of success in a fast-paced IT environment.
• Excellent communication and interpersonal skills, allowing you to effectively collaborate with both technical and non-technical stakeholders.
• Ability to work under pressure and delivery the project on time with minimum supervision.
• Certified and experienced with the mentioned technologies.

Roles & Responsibilities

Job description:

• Responsible for day to day Operations and administration on network & security infrastructure
• Responsible for firewall security appliances, routers and switches particularly trouble shooting and/or debugging network related problems.
• Perform support, configuration and maintenance of network equipment and network operating System
• Perform basic Linux administration and able to configure, manage network application.
• Handle network projects and identify any missing components in the infrastructure and support future demands on the network infrastructure.
• Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities
• Must have experience in managing of Checkpoint firewall, Extreme, HPE, Cisco, Aruba Switches.
• Work with vendors to deliver the project scope and meeting project deadlines
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Involve in Network and IT audit and adhere to security compliance and governance.
• Perform evaluation, proof of concept and provide recommendations.

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent.
• Must be CCNA certified, CCNP preferred.
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools.
• Experience in IPv6 and Data Centre operations an advantage.
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses.
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.

Overall Summary:

Network Engineer will drive the implementation of strategy for infrastructure operations and maintenance to ensure availability of stable and secure systems. He/She manages project resource allocation and develops infrastructure implementation, operations and maintenance engineers; scopes out policies and sets performance expectations. He identifies problems and presents new methodologies and/or solutions to key stakeholders to enhance and improve the delivery of infrastructure operations and maintenance services.

Roles and Responsibilities:

Support infrastructure design and implementation

• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards
• Lead the design installations, system migration and integration
• Lead the testing and handover of implemented infrastructure solution

Support infrastructure operations

• Support delivery of optimal infrastructure operations
• Create documents on administration, installation, configuration and troubleshooting
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
• Support the development of report on infrastructure capabilities and limitations

Maintain infrastructure

• Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
• Identify key infrastructure operations issues and maintenance priorities
• Support the implementation of agreed infrastructure change requests and maintenance routines
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

Optimise infrastructure performance

• Support the initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
• Support the monitoring of performance, availability and security of infrastructure systems and key operational metrics

Resolve incidents

• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions

Qualifications/ Requirements:

• Bachelor in Computer Engineering
• Possessed CCNA, CCNP, CCIE is preferred.
• At least 5-8 years of network experience
• Experience in leading a team of 3-5 network engineer.
• Familiar with Cisco, F5, VM
• Exposure to large scale project execution
• Open to support patches/ upgrades and Tech refresh (after office hours/ weekends)

Assist with infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution
• Assist with simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problem has been resolved
• Recommend system modifications to reduce user problems

Requirements

• At least 6-8 years' of experience in the Network Management and Support Services, Unified Communication, Wirecenter maintenance
• Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures.
• Network Support in the areas of wireless, wired, VPN
• Network certifications eg CCNE, CCNA

Under administrative supervision of the Technology, this position is responsible for the deployment and maintenance of a cloud-based applications infrastructure.

Responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. The role requires you to have hands-on technical experience and a can-do approach towards environment automation / management and continuous improvement.

Job Duties:

• Deploying, automating, maintaining, and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems.
• Build, release, and configuration management of production systems.
• Pre-production Acceptance Testing to help assure the quality of our products / services.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security using best in class cloud security solutions.
• Evaluate new technology options and vendor products.

Skills and Requirements:

• Bachelor’s degree in computer science or other equivalent technical discipline.
• 1+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• AWS Certified Solution Architect (Associate) is preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform
• Experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting and automation skills.
• Operating Systems: Windows and Linux system administration.
• Monitoring Tools: Experience with system monitoring tools.
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• Experience with other Clouds such as Azure or GCP can be considered.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills.
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Key Responsibilities:

• Provide remote and on-site technical support, including but not limited to, Incident Management and Problem Management

• Escalate incidents, problems, changes to Team Lead, Service Delivery Manager, Account Manager or vendors as per defined business rules, ensuring timely resolution of client service requests

• Liaise with vendors needed to achieve incident and problem resolution.

• Maintain detailed knowledge of clients’ environments, where applicable, by maintaining and updating relevant documentation.

• Provide high levels of customer service and resolving problems/issues with the client in a constructive manner.

• Prepare adhoc reports as required for contractual requirements.

• Contribute to ITIL based processes to ensure successful delivery of services and initiate solutions to improve quality and productivity

• Participate in client presentations when necessary

Job Requirements:

• CCNP or CCIE in Enterprise is required

• Hands-on experience in installation, configuration and troubleshooting of Cisco routers, wireless or switches

• Have some working knowledge of Cisco Routers, Switches, SD-WAN, DNA, Wireless products in addition to Meraki Switch, Router, Wireless products

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

• At least 3 years of experience in a technical support environment working with Cisco products

• Experience with VMWare NSX and VMWare Load balancers, is an added advantage

• Knowledge of Aruba, Bluecoat, Ironport, F5, Checkpoint, Fortigate or Juniper products is also preferred

• Able to work in a 24x7 and team environment

Working in the engineering team, the senior network engineer have extensive knowledge and experience in installation, termination of network equipment (Copper & Fiber Outlet, patch panel and cable management). He/ She will possess hands-on experience in testing & programming of network switch, router, WLAN controller, AP and firewall. He/ she have relevant system architect in data center infrastructure design and implementation including server (VMware), SAN storage and network.

Responsibilities

1. Take ownership of system design & implementation to make a truly access and complete of client requirements until full closure of the project delivery.

2. Conduct factory acceptance test in the workshop, providing FAT report.

3. Deliver customer training, presentation and support.

Key Deliverables

1. Functional Design

2. Infrastructure Block Diagram

3. System Termination Diagram

4. Network, Server & Storage Configuration profile

5. Infrastructure Security policy profile

6. FAT procedure & report

7. SAT procedure & report

Job Specifications

1. Minimum Bachelor in computer science, network or equivalent technical discipline.

2. Proven 5 years’ experience in a similar role & responsibility

3. Well organized documentation, objective driven, time-sensitive and resourceful.

4. CISCO certified (CCNP preferred)

5. NetApp / EMC certified (NetApp NCDA preferred)

6. VMWare certified (VCIX6-DCV preferred)

Working in the engineering team, the senior network engineer have extensive knowledge and experience in installation, termination of network equipment (Copper & Fiber Outlet, patch panel and cable management). He/ She will possess hands-on experience in testing & programming of network switch, router, WLAN controller, AP and firewall. He/ she have relevant system architect in data center infrastructure design and implementation including server (VMware), SAN storage and network.

Responsibilities

1. Take ownership of system design & implementation to make a truly access and complete of client requirements until full closure of the project delivery.

2. Conduct factory acceptance test in the workshop, providing FAT report.

3. Deliver customer training, presentation and support.

Key Deliverables

1. Functional Design

2. Infrastructure Block Diagram

3. System Termination Diagram

4. Network, Server & Storage Configuration profile

5. Infrastructure Security policy profile

6. FAT procedure & report

7. SAT procedure & report

Job Specifications

1. Minimum Bachelor in computer science, network or equivalent technical discipline.

2. Proven 5 years’ experience in a similar role & responsibility

3. Well organized documentation, objective driven, time-sensitive and resourceful.

4. CISCO certified (CCNP preferred)

5. NetApp / EMC certified (NetApp NCDA preferred)

6. VMWare certified (VCIX6-DCV preferred)

Job Description:

• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned from inception to completion within the specified timeframe and of the desired quality.
• Liaise with authorities, consultants and subcontractors.
• Implement architectural and structural works.
• Good communication skills to enhance good team working spirit.

Requirements:

• Experience in management of projects will be advantageous.
• Recognized degree in Civil/Structural Engineering by P.E. Board / BCA.
• Initiative, self-motivated, possess a strong drive with high responsibility and result oriented.
• Preferably 1 - 5 years working experience in Civil & Structural works.
• Experience in engineering software and AutoCad would be an advantage.
• Fresh graduates may apply.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Requirements

• 1 to 2 years working experiences, preferably with relevant hands-on experience in building related or hospitality industry.
• Degree in Engineering is preferred or equivalent.
• Resourceful, proactive and team player.
• Good interpersonal and communication skill.
• Service-oriented with good personality.

Responsibilities:

• Attend to complaints/ reporting of breakdown of services within the hotel premises.
• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system, and arrangement of faulty items for repair work.
• Diagnostic testing and inspection of air-conditioning system including fan coil unit, compressor, control IC board and piping works for both preventive and repair work.
• Managing stocks for M&E spare parts, electrical works, sanitary and tracking of stock level.
• Ad-hoc duties as per assigned

Candidates are expected to:-

• Take lead of the shipboard engineering department and engineers in the maintenance, operations, and repairs of the vessel’s mechanical and electrical systems, equipment, and installations;
• Ensure seaworthiness and readiness of the vessel’s mechanical and electrical systems, equipment and installations in accordance to voyage schedule;
• Plan and maintain inventory of spare parts, fuel, and lubricating oil;
• Take charge of emergency drills and situations related to the vessel’s mechanical and electrical systems, equipment, and installations;
• Develop and control plans for the maintenance of technical installations and equipment throughout the vessel;
• Deploy vessel staff in close consultation with the Chief Mate and Second Engineer;
• Appraise the performance and potential of the vessel's staff in accordance with established company procedures
• Ensure the vessel has sufficient freshwater supply for the voyage;
• Oversee bunkering procedure and liaise with relevant stakeholders for the delivery of bunker vessel;
• Ensure compliance to all local, national and international environmental laws relating to maritime safety, pollution, and domains where applicable; and
• Perform survey work in accordance with Classification Society regulations.

The ideal candidate must:-

• Possess a valid Certificate of Competency (Marine Engineer Officer) Class 1; and
• Possess at least 3 years of experience as a Chief Engineer onboard a container vessel.

Job Highlights

• Good Salary Package, Performance Bonus, Allowance
• 5 Day Work Week
• SAFE Working Environment

Job Description

Responsibilities

• Break new grounds and penetrate the key industries as in; Food Packaging, Medical, Petrochemical, Chemical, Pharmaceutical, Semiconductor etc.
• Undertake the role to develop new and key accounts and strive towards achieving sales goals and objectives.
• Propose improved materials or products to customers and explain the benefits of the changes.
• Engage the customers on a day-to-day basis to initiate and coordinate sales activities.
• Preparation of sales proposal, quotations and attending customer’s enquiries
• Responsible for Sales target for Singapore region.
• Track and report sales activities; submit reports promptly.
• Be competent to undertake hands-on related issues arising from aftersales including onsite trouble-shooting.
• Create sales leads, follow up on sales opportunities and take ownership to follow up on quotations.
• Contract review prior to order entry – Evaluate and interpret customers’ specification against our offer. Clarify with customer where necessary to resolve unclear requirements. Be responsible to coordinate with Order Administration team on shipment update and information going back to the customer up to the point of delivery.
• Working closely with customers to find application possibilities and propose suitable technical solutions.
• Conduct competitive analysis and identify market price for various suppliers and market segments in Singapore.
• Conduct product and application training if necessary.
• All other ad-hoc duties as assigned by the company.

Requirements:.

• Degree/Diploma in business, marketing, engineering or any relevant field.
• 1 to 2 years of sales engineering experience.
• Excellent communication, sales, and customer service skills.
• Salary depends on experience.
• Prefer with vehicle ownership.
• Self-motivated and ability to work in a team or independently with minimum supervision.
• Meticulous, organized and great interpersonal skills.
• Cheerful and pleasant personality.
• Excellent written and verbal communication skills.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• 2 years contract subject to convert full time staff.

Job Type

2 Years Contract

• Assist in research to advance the science and technology of artificial intelligence. Assist the chief Engineer to work towards long-term ambitious research goals, while identifying intermediate milestones for the Company
• Works with cross-discipline teams to ensure connectivity between various data sources and business problems.
• Assist in developing algorithms and analytical techniques to improve business performance and revenue.
• Maintains awareness of emerging analytics and big-data technologies.

Requirements:

• At least 5 years’ experience in relevant research, industrial experience required. Msc / degree in Computer Science, Electrical Engineering, Mathematics or related fields.
• Deep insight in machine learning and deep learning.
• Solid application background, especially in machine learning techniques with computer vision, natural language processing, recommendation system.
• Excellent programming skills in Python/C++.
• Experience with one or more deep learning libraries and platforms (e.g., TensorFlow, PyTorch, etc).
• Strong system-building and management skills and keen interests in working with emerging technologies and frameworks.
• Good communications skill in both written and verbal English.

Overview

We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

What will you be doing?

As a Senior Service Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.

Your responsibilities will include:

• Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution.
• Ensure customer satisfaction in Project Support and Maintenance
• Collect information and perform deep-dive analysis, diagnosis, and troubleshoot.
• Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
• Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
• Manages the status of issues raised and ensure they are resolved effectively in a timely manner.
• Continually evaluate existing processes to streamline and enhance customer support activities.
• Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations.
• Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients.
• Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases.
• Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Degree in Information Technology/Computer Science/ Computer Engineering
• Preferably > 1 year experience in IT Industry managing large-scale applications support
• Pro-active, customer-focused, and comfortable dealing with clients/vendors directly.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey
• Good interpersonal skills, resourceful, take ownership
• Organized, meticulous, and able to work independently
• Strong analytical and troubleshooting skills
• Delivered B2B services effectively and efficiently, aware of service management preferred.
• Preference given to vendor–based software delivery experiences.
• Experience in Software Development and Microsoft SQL Server will be an advantage

Roles & Responsibilities

Job Description:

• Handle project planning, scheduling, monitoring and updating to meet project completion targets
• Perform site planning, coordination and inspection relating to the construction project so as to ensure that project completion timeline, requirements and budget are met
• Liaise with the BIM team to update the drawings or BIM Model with the latest information available timely
• Prepare as-built drawings or BIM Model and compile O&M Manual for submission
• To assist in project coordination and oversee of all Civil and Structural works on site and ensure all related activities are carried out as per drawings
• Review architectural & structural submission documents & submission drawings prior relevant authorities' submission
• Assist the Project team in site walk-down survey with other discipline engineers and Client representatives as required, in resolving technical issues until construction completion
• Liaise with internal and external parties for project management
• Any ad-hoc duties as assigned

Job Requirements:

• Minimum of 2 years’ experience
• Recognized Degree in Civil Engineering, Project Management, Structural Engineering or equivalent approved by PEB, BOA or SISV
• Good knowledge of technical design and engineering, construction methodology and construction planning
• Good oral, written and inter-personal communications skills in dealing with individuals and groups at all levels
• Proficient in Microsoft Office, AutoCAD and knowledge of BIM
• Independent, diligent, highly motivated with excellent team spirit and cope in a fast-paced environment
• Obtain CONQUAS supervisor certificate will be added advantage

To assist in the daily production operation, ensuring schedules of customer is met.

Create and develop quality reports based on drawings

Maintain measuring instruments calibration list.

Liaising with customers and suppliers

Fresh graduates are welcome to apply

Willing to learn and explore

Friendly environment

Engineering graduates prefer but open to others Diploma/ITE also

Versatile to different roles in the company

Developer/Senior Developer (Full Stack)

Shaping Singapore’s digital future, we at the Infocomm Media Development Authority (IMDA) often tackle head-on challenges that come with developing and deploying emerging, frontier technologies across various sectors. We Dream, Design and Deliver in the technology and media space, leading Singapore into a limitless digital future.

Join us in playing an exciting role in building Singapore’s digital metropolis.

If you have what it takes to build Singapore’s digital future with us, we are looking for a Full Stack Developer for the role in SGTraDex Technologies Pte Ltd, wholly owned subsidiary of IMDA.

What the role is:

SGTraDex Technologies Pte Ltd is a company incorporated to design, own and operate SGTraDex, a trusted and secured data exchange highway.

You will be part of the Engineering Team and will be working on enterprise level applications to build web applications that facilitates data exchanges across multiple systems.

What you will be working on:

• Drive the development team in building reusable and extensible services

• Advocate and practice agile principles in software development

• Design and build services with a focus on business value and usability

• Design systems with scalability and flexibility in mind

• Embrace and ensure “lean operations” for all system

• Contribute in technical discussion or solutioning session

• Perform code reviews and encourage best practices

• Maintain user guides and technical documentations

What we are looking for

• Experience with Cloud hosting or PaaS such as AWS, Azure, Google Cloud, Heroku, Firebase, etc

• Write high quality and maintainable code on open-source (Linux based) web platforms and frameworks (Example: NodeJS, Angular, ReactJS, Go, etc.)

• Experience with both frontend and backend development from development to operation

• Experience with micro-service architecture

• Experience with at least 1 SQL and NoSQL database

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

• Excellent written and communication and skills

• Work in a cross-functional service team consisting of software engineers, DevOps, and other specialists

For senior developers:

• Own end-to-end design and implementation for complex systems

• Provide technical leadership within the team

• Mentor junior engineers

• Review and approve code

• Take ownership of the project documentation

• Perform the Scrum master role (scrum master certification is a plus)

This position will commensurate with experience

Only shortlisted applicants will be notified

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a DevSecOps Engineer to join us!

Role and Responsibilities:

• Design, implement, and manage CI/CD pipelines using GitLab to support continuous integration, delivery, and deployment.
• Develop and maintain automated scripts and tools to enhance DevSecOps processes including SCA (Software Composition Analysis) and container scanning.
• Manage and optimize AWS services including ECS, ECR, Aurora, WAF, Network Firewall, Transit Gateway, ALB, and NLB to ensure secure and efficient cloud infrastructure.
• Implement security best practices in cloud environments, focusing on identity management, logging, monitoring, and incident response.
• Collaborate with development and operations teams to promote a security-first mindset and embed security practices throughout the software development lifecycle.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify and remediate security weaknesses.
• Monitor and respond to security incidents and anomalies in real-time, providing analysis and recommendations for corrective actions.
• Stay up-to-date with the latest security trends, vulnerabilities, and technologies to ensure robust defenses against potential threats.
• Good to Have: Knowledge in MS Entra, MS Graph API, Node.js, MongoDB, and AWS Lambda (Python Serverless).

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
  • 2+ years of proven experience in DevSecOps and/or Cloud Services management and deployment, with a strong focus on AWS and/or Azure services.
  • Hands-on experience with GitLab CI/CD pipelines.
  • Experience with security tools and practices including SCA, container scanning, and penetration testing.
  • Good to Have: Experience with GCC-2.0.

Skills:

• Proficiency in managing AWS services (ECS, ECR, Aurora, WAF, Network Firewall, Transit Gateway, ALB, NLB).
• Strong scripting skills (Python, Bash, etc.) for automation.
• Familiarity with containerization technologies (Docker, Kubernetes).
• Excellent understanding of security principles and best practices.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.

Preferred Qualifications:

• Certifications:
  • Required: Associate-level AWS certifications (e.g., AWS Certified SysOps Administrator, AWS Certified Developer).
  • Good to have: Azure certifications (e.g., SC-300, AZ-104).
• Additional Experience:
  • Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
  • Background in software development with knowledge of secure coding practices.
• Soft Skills:
  • Ability to thrive in a fast-paced, agile environment.

Proven track record of proactive problem-solving and innovation.

Requirements:

• Comfortable with a 5-year direct contract (with perm benefits)
• At least 5 years of experience in the above domain areas

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

We are looking for an experienced AI Engineer with solid knowledge and experience in developing AI/ML systems, to accelerate incubation and delivery of new AI/ML based media and business capabilities.

You will be working with other engineers in the team to research, experiment, and build AL/ML models & algorithms utilizing various of data sources. You will be one of the problem solvers who utilises technology to address complex business needs.

The role reports to the AI Products & Solutions Lead and will work closely with other product teams within the digital department.

Responsibilities

• Implement scalable and robust AI/ML systems computing on large volumes of datasets using a variety of open source and proprietary Data Science technologies.
• Implement and integrate system components for service orchestration, scheduling, job status monitoring, model performance monitoring, failure recovery, APIs, and any other components required for a robust and reliable Machine Learning system spanning on-premises and cloud environments.
• Develop and implement data processing jobs and pipelines to provide standard, continuous, and scalable data input for future analytics and modelling needs.
• Write and automate unit, functional, integration and performance tests in a Continuous Integration environment.
• Work closely with stakeholders to ensure high standards of data governance during implementation.

• Bachelor's degree in Computer Science, Computer Engineering or related fields.
• 5+ years of software development experience with 3+ years in developing end-to-end AI/ML applications.
• Excellence in algorithms, data structure, discrete math, and distributed computing.
• Full stack experience in data collection, aggregation, analysis, visualization, and monitoring of AI/ML products (MLOps).
• Experience with basic software development skills, such as agile methodologies, testing, version control, and CI/CD.
• Proficiency in Programming languages (Python, Java, etc).
• Experience with Cloud Infrastructure, Kubernetes, Docker, GPU, TensorFlow, Pytorch & other Opensource AI/ML framework and libraries.
• Experience with SQL and/or NoSQL database.
• Experience working in Media & Entertainment industry is a strong plus.
• Self-directed, ability to work independently and research innovative solutions to technical and business problems.