NETWORK SUPPORT TECHNICIAN

The Network Support Technician will be responsible for executing and implement GPON (Giga-Bit Passive Optical Network) and ICT infrastructure needs of the customer’s IT networking environment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Job Responsibilities:

The Network Support Technician shall performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Implement ICT infrastructure solutions for Hotel Hospitality, HealthCare and Business Enterprise
• Co-ordination of tasks with sub-contractors & related vendors
• Setup & Installation of networking software / hardware equipment, & system integration with 3rd partry equipment
• Be able to perform simple troubleshooting and resolve IT issues
• Plan, organise and complete assigned tasks on time with end user, vendors and technical team
• Possess a proactive attitude and customers oriented
• Willing to travel overseas for work related tasks as when required
• Good communication, organization and analytical skills
• Be an independent and good team player

Pre-requisite Requirement:

• A Higher Nitec, Diploma or equivalent in Electronics, Electrical, Infocomm, IT engrg or similar.
• A valid driver's license and willingness to travel.
• Shall process B2B field experiences in maintenance service solutions to MNC or Enterprise Industry
• Min. 03 year working experiences in the Infor-comm Technology (IT) and Telecommunication or related industries will be an advantage
• Excellent interpersonal and negotiation skills.
• Ability to communicate with people at all levels with an independent, proactive, confident and professional attitude
• People person with a strong customer service attitude
• Ability to multi-task and work under pressure and independently
• Computer literate in Microsoft Office, TCP/IP, CLI and Cisco Command is preferable.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development.
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond self and are impact focused.
• Consider the needs, challenges, and objectives of every person they interact with
• Exhibit positive reinforcement to help others succeed.

About the role

Job Title: Global Network Service Manager

Works closely with and have impact on: All global functions

Reports to: Director, Global Infrastructure & Cybersecurity

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.

Duties and Responsibilities

Strategic

• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.

Operational

• Maintain and operate various networking technologies including:

1. Global networking including SD-WAN, MPLS, VPN, DNS, Radius, etc.
2. Network components such as routers, switches, wireless access points (WAP), SSL VPN.
3. Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
4. Automation experience (Ansible or Terraform).
5. Security products such as firewall, IPS, WAF.

• Hands-on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
• Lead and coordinate incident resolution across different internal and vendor teams.
• Collaborate with cross-functional IT teams to support network-related projects.
• Collaborate with the security team to develop and enforce network and security policies.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
• Develop and maintain network documentation and diagrams.
• Stay updated with the latest networking technologies and best practices.

Requirements

Experience

• Minimum 10 years work experience within network operations with at least 4 years’ experience in enterprise network design including Azure cloud.
• International experience is highly desirable.

Skills/Accreditations

• Passion to work for a growing medical technology organization.
• Understanding of Azure cloud and data centre network architectures, hands-on experience in planning, design & implementation of network architecture.
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
• Good communication skills with spoken and written English.
• Experience in leading team members in global settings.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork and interpersonal skills including strong persuasive techniques.

Academic Qualifications

• Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred.

Travel requirements

• Occasional travel, approximately 10% to 15% of the time.

*The position title and salary will be based on relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

We are seeking an eager System Administrator with an understanding of networks, and common software and concepts used in system administration. The ideal candidate will have some knowledge of hypervisors, common software systems (eg: Microsoft Entra) and basic cybersecurity fundamentals. The candidate will also be involved in the planning and deployment of IT and software systems to internal users.

Job Summary

We are seeking an experienced Lead Network Specialist to join our implementation team at Hitachi Systems Network Technologies, an Aruba Platinum Partner and ICT systems integrator. The ideal candidate will have extensive knowledge and experience in designing, implementing, and managing complex network infrastructures, with a focus on Aruba wired, wireless, and ClearPass solutions.

Key Responsibilities

- Design, implement, and manage customer network infrastructures, ensuring seamless integration with existing systems

- Conduct network assessments, identify areas for improvement, and develop strategic plans for network upgrades and optimizations

- Collaborate with cross-functional teams, including sales, engineering, and project management, to deliver comprehensive ICT solutions

- Provide technical leadership and guidance to junior engineers and technicians

- Develop and maintain technical documentation, including network designs, implementation plans, and as-built documentation

- Troubleshoot complex network issues, using advanced diagnostic tools and techniques

- Stay up-to-date with the latest Aruba technologies, solutions, and best practices

Aruba-Specific Requirements

- In-depth knowledge and implementation experience with Aruba wired, wireless, and ClearPass solutions

- Professional certifications in at least two Aruba areas, such as:

- Aruba Certified ClearPass Professional (ACCP)

- Aruba Certified Mobility Professional (ACMP)

- Aruba Certified Switching Professional (ACSP)

- Proven experience with ArubaOS, AirWave, and other Aruba management tools

General Requirements

- At least 3-5 years of experience with Aruba solutions

- Proven experience with data migration, network upgrades, and system integration

- Extensive knowledge of network technologies, including:

- Network security (firewalls, VPNs, access control)

- Network protocols (TCP/IP, DNS, DHCP)

- Network architecture (LAN, WAN, WLAN)

- Strong analytical, problem-solving, and communication skills

- Ability to work independently and as part of a team

- Strong customer-facing skills, with experience in presenting technical information to non-technical stakeholders

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking a skilled Network Infrastructure Engineer to deliver enterprise-level end-user computing services.

Key Responsibilities:

• Deliver essential enterprise-grade network services.
• Implement new initiatives and enhancements, leveraging innovative network technologies.
• Collaborate with team leaders and external service providers to plan, manage, and execute projects aimed at maintaining, improving, or developing network services, enhancing overall service quality and delivery.
• Partner with Central ICT Infrastructure capability centres to design optimal network solutions that align with the current and future infrastructure needs of agencies.
• Lead projects to standardize network services across agencies, reducing operational overhead and improving service satisfaction.

Requirements:

• Degree in Computer Science, IT, or related field.
• Minimum 5 years in enterprise-level ICT infrastructure for end-point services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Responsibilities:

• Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots and resources.
• Collaborate with all project teams to ensure alignment between all deployment-related activities.
• Liaising with the customer technical representatives.
• Provide recommendations to client on deployment of new features.
• Create and Manage requests on ITSM tool.
• Implement the changes as applicable, test the changes and handover to customer.
• Troubleshoot issues with Network Deployment.
• Troubleshooting critical incidents and problem tickets.
• Identify potential failures and recommend solution.
• Capacity management, forecasting and recommendation.

Requirements:

• L3 Network Engineer with min 7yrs of experience
• Good To Have Skills: No Technology Specialization.
• Should have supported Network deployments.
• Should have 6 years of experience in Network operational support/management roles.
• Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers, NetScaler and BlueCoat.
• Maintain design of LAN/WAN including protocols and routing.
• Identify potential failures and recommend solution.
• Update knowledge base with known errors.
• Excellent Written and Verbal Communication.
• Flexible to work in 24x7 shifts.
• Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Summary

We are seeking an experienced Senior Network Consultant to lead the design, implementation, and optimization of complex network solutions. This role requires strong expertise in networking technologies, troubleshooting, and client engagement to ensure robust and secure network infrastructures.

Key Responsibilities

• Network Design and Implementation:Develop and implement scalable network architectures, including LAN, WAN, VPN, and cloud-based solutions.
  Assess and recommend networking solutions based on business requirements.
  
• Troubleshooting and Maintenance:Diagnose and resolve advanced network performance and connectivity issues.
  Conduct regular network audits to ensure optimal performance and security.
  
• Security and Compliance:Implement and maintain security protocols, including firewalls, IDS/IPS, and network segmentation.
  Ensure compliance with relevant standards and regulations (e.g., ISO, GDPR).
  
• Client and Team Collaboration:Work closely with clients to gather requirements and present solutions.
  Lead and mentor junior team members in network best practices and technologies.
  
• Documentation and Reporting:Prepare technical documentation, including network diagrams, operational procedures, and reports.
  Provide regular updates and presentations to stakeholders.
  

Qualifications and Skills

• Educational Background:Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
  
• Technical Expertise:Proficiency in routing and switching protocols (e.g., BGP, OSPF, MPLS).
  Strong experience with network hardware (e.g., Cisco, Juniper, Fortinet, Palo Alto).
  Hands-on experience with SDN, SD-WAN, and cloud networking (e.g., AWS, Azure, Google Cloud).
  
• Certifications (Preferred):Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).
  Certified Information Systems Security Professional (CISSP) or similar.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Proven ability to manage projects and meet deadlines.
  

Work Experience

• Minimum of 3-10 years of experience in networking roles, with at least 3 years in a senior consultant capacity.
• Proven track record of successful implementation of large-scale network projects.

We are seeking a highly skilled and motivated Network Architect to join our esteemed team. As the Network Architect, you will be responsible for overseeing the design, planning, and successful implementation of critical network infrastructure projects. Your technical expertise and leadership will be pivotal in ensuring our network solutions align with business goals and exceed industry standards.

Responsibilities:

• Collaborate with stakeholders, including project managers, network engineers, system architects, and customer business leaders, to design and develop robust network architectures that meet project requirements and business objectives.
• Demonstrate expert knowledge of networking technologies, protocols, and infrastructure components, good knowledge of system and security technologies, protocols, and infrastructure components to make informed decisions regarding equipment selection, network design and integration.
• Evaluate and manage vendor relationships, negotiating scope of work and ensuring compliance with project specifications and quality standards.
• Lead and mentor a team of network engineers, providing technical guidance, assigning tasks, and fostering a collaborative and productive team environment.
• Conduct thorough testing and troubleshooting activities to validate network functionality, performance, and security, resolving teething issues that arise during design and integration phases.
• Custodian of the documentation of network design, planning and configurations to ensure the technical sustainability for the sector assigned.
• Work with network presales consultants to develop detailed and customized technical proposals for tech refresh, add-on, or variation orders, clearly outlining the benefits, features, and value of the proposed network solutions.
• Identify opportunities for continuous improvement and innovation such as automation to enhance network performance, reliability, and security.
• Foster effective communication and collaboration with internal and external stakeholders to ensure project alignment with business goals.

Requirements:

• CCNP certification is required, demonstrating a strong foundation in network design and implementation.
• CISSP and CCIE Enterprise Infrastructure certification are considered significant advantage, showcasing exceptional expertise in complex network environments.
• Proven experience as a Network Architect or in a similar role, leading successful network projects from inception to completion.
• Extensive knowledge of networking technologies, protocols, and infrastructure components.
• Good knowledge of system and security technologies, protocols, and infrastructure components
• Solid experience in vendor management, scope of work negotiation.
• Excellent leadership, communication, and problem-solving skills.
• Strong analytical and troubleshooting abilities, with a keen attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Work location: Jurong East

About

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website: www.liquidgroup.sg

Head of Network Operations

We are seeking an experienced and dynamic Head of Network Operations to lead our network operations team. This role will focus on strengthening and overseeing the operations of our domestic and cross-border payment schemes, ensuring seamless settlement processes, compliance with industry standards, and operational scalability. You will be critical in managing the processes for Liquid Group's payment platforms while driving continuous improvements in scheme rules and settlement operations.

Key Responsibilities:

• Lead the development and optimization of both Domestic Payment Scheme and the Cross Border Payment Scheme. Ensure that the operational rules, processes, and standards are continuously strengthened and compliant with both local and international regulations.
• Develop and enforce the Liquid Group payment scheme rules for both domestic and cross-border transactions. Monitor and ensure compliance with regulatory requirements and payment industry standards.
• Collaborate with internal teams including Product, Commercial, Compliance, and Finance to ensure seamless integration and alignment of payment operations across the company.
• Oversee payment settlement operations, ensuring timely and accurate reconciliation. Manage discrepancies in settlements and provide timely resolutions in collaboration with relevant departments.
• Manage relationships with external partners including financial institutions, payment service providers (PSPs), and regulatory bodies to ensure the infrastructure and processes for payment schemes are effectively optimized and maintained.
• Drive operational excellence by identifying areas for process improvements in scheme management and settlement. Propose and implement solutions that streamline operations, reduce costs, and mitigate risk.
• Lead the strategic planning of payment operations and infrastructure. Develop and implement initiatives to scale operations in response to growing market demand, ensuring robustness and scalability.
• Stay updated on industry trends, technological advancements, and regulatory changes affecting domestic and cross-border payment schemes. Ensure that the company remains at the forefront of industry best practices.

Key Qualifications:

• 5+ years of experience in payment operations, with a strong focus on payment schemes, settlement processes, and financial operations.
• In-depth understanding of domestic and cross-border payment systems, including regulatory requirements and scheme rules.
• Proven track record of leading and optimizing operational teams in a fast-paced, growing environment.
• Strong leadership skills, with experience in managing cross-functional teams and driving operational efficiency.
• Ability to manage and resolve complex payment-related issues and risks.
• Strong communication, collaboration, and problem-solving skills.
• Bachelor’s degree in Business Administration, Finance, or a related field (preferred).

In view of current service expansion, our ESL team is recruiting for a Senior Executive to join the Network Planning team. You will be supporting the team in slot contracts negotiations as well and providing analytical support in structuring, modifying, and reviewing new and/or existing Alliance partnerships.

To excel in this role, you should be someone with strong communication and negotiation skills, with the ability to deal and perform in ambiguous / stressful situation. You must be someone with strong attention to details, with a drive for result.

Responsibilities:

Communication with alliance partners and internal stakeholders

• Strong negotiation with alliance partners on matters such as port omission, blank sailing, vessels sliding, compensation, etc.
• Liaising with ESL Capacity and Trade team on slot compensation issues with Partners.
• Managing and drafting of Slot Charter, Slot Exchange and Vessel Sharing Agreements.
• Maintain partners’ relationship and monitoring of adherence by alliance partners with process as outlined in the agreements.
• Communicate with internal and external stakeholders on service changes / new service launch.

Reporting and monthly settlement

• Slot cost review with partner and adjustment for bunker factor and charter hire on a monthly / quarterly basis
• To monitor and review monthly settlement with Partners, for bill-able or payable to alliance partners for over-use / reefer plugs usage, etc

Requirements:

• Diploma or Degree; preferably in Business Analysis, Economics, Maritime related studies
• At least 4 to 5 years of experience in container shipping industry, specifically with network planning / trade / pricing experience
• Proficiency in MS Office application; Microsoft Excel

- Minimum 5 years of deep technical experience working on IPAM environments

- Deep understanding of DHCP, DNS, IP Addressing and Time Services

- High degree of experience in the day-to-day configuration and level3 troubleshooting of IPAM DHCP, DNS, and DDNS

- Experience in installing, configuring, and troubleshooting IPAM products in a large, distributed environment.

- Creating & modifying DNS zone files manually (forward and reverse zones)

- Ability to Plan, verify, and integrate DDI solutions for complex client applications.

- Good Knowledge on DNS Anycast and other backup mechanisms.

- knowledge in Network Time Services

- Integration of DNS and DHCP in Active Directory environment

- Optional: Knowledge of F5 3DNS and GTM

Responsibilities:

• The activities required to be performed shall include the following:
• Test and commissioning of network equipment for production environment.
• Design, configure and review the network configuration with the contractors.
• Perform full Disaster Recovery (DR) swing test on the system and network.
• Configure and manage firewall, routers, switches and wireless access points.
• Design and segregate the voice and data VLANs which integrate to the backend system.
• Configure the network monitoring system to enable it to be monitored with statistical data and provide alerts when the equipment is down;
• Set up and integrate the network from front end devices to communicate to the backend system such as Payment System;
• Support and troubleshoot on network issues that occur during implementation and daily operation;
• Configure network security hardening for all network equipment based on the customer requirements.
• Track and resolve network related incidents and requested within Service Level Agreement (SLA);
• Prepare documentation on the Network Architecture Design.
• Maintain the IP address listing for production and non-production environment.

The qualifications required are as follows:

• Recognized degree/diploma or equivalent in Information Technology/Engineering or related discipline with at least 4 years’ relevant experience in system & network administration;
• Good written and verbal communication skills;
• Able to work well both independently and in a team;
• Possess a strong interest and self-motivation to install, configure and maintain system/network services, equipment, and devices, provide system/network support and request, investigate, troubleshoot issues and provide resolution, i.e. including managing user accounts and access;
• Competent and having a sound knowledge (Configure and troubleshoot) of various network protocols and topologies, including a broad knowledge of WLAN, switches, routers, servers, IPS/IDS and firewalls;
• Able to perform network monitoring, verifying the integrity and availability of all hardware, network resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, and related administration tasks;
• Able to administer anti-virus, anti-spam and network security system, i.e. Firewalls, TDA and NAC;
• Experience with implementing the network devices hardening requirements;
• Relevant experience in monitoring and reviewing performance of network and ability to perform capacity planning;
• Open to work in an healthcare environment. This role will required you to take the necessary vaccines.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Manage network operations activities and installation of network systems according to design specifications using AI automation.

AI skills are mandatory along with Network engineer skills.

Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.

Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.

Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.

• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.

We're seeking an experienced Cloud Network Architect to design, implement, and manage our cloud-based network infrastructure. The ideal candidate will have expertise in cloud computing, network architecture, and security. The Cloud Network Architect will play a key role in ensuring the scalability, reliability, and security of our cloud-based systems. Design and implement cloud-based network architectures that meet business requirements and industry standards.

Skills:

• Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
• Relevant certifications, such as AWS Certified Solutions Architect, Azure Certified Solutions Architect, or Cisco Certified Internetwork Expert (CCIE) would be preferred.
• 5 years of experience in network architecture, with a focus on cloud computing (AWS, Azure, Google Cloud).
• Good knowledge in Cisco IOS
• Good knowledge in implementation and operations support of NAC (network access control)
• Good knowledge in Aruba Clear Pass / Cisco ISE
• Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
• Expert level understanding of the OSI or TCP/IP model
• Provide Level-2 technical support and troubleshooting to resolve issues
• CCNP certification
• Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools
• Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint
• Workplace is at customer premises and staff has to follow instituted Workplace securities
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem w.r.t Routing and Switching
• Perform configuration change activities
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
• Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
• Perform periodic OS upgrade and Patching as and when required.
• 24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
• Provide proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours
• Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment
• Maintain the inventory of certificates and install/update/renew certificates as and when required.

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

This role is for a local Fintech company.

Position Summary
This role is for the entity, Banking Computer Services Pte Ltd. The incumbent will be expected to provide support to the Head, IT INFSVC to

• Deliver the IT infrastructure services strategies and manage network-related issues, which directly or indirectly impact business performance. This includes the evaluation,conceptualisation, development, implementation, maintenance and support of IT infrastructure systems.
• Ensure incident relating to Network are responded within SLA.
• Be responsible for the achievement of short-term operational targets of the INFSVC division
• Possess a fair degree of autonomy in determining the work processes in its job area and is required to review the existing work processes in its work area and recommend ways tomake small improvements.
• Guide the Network Team on the accomplishment of tasks within a defined job area.

Key Responsibilities

Network Administration

• Perform, guide and work with the Network Team in a heterogeneous environment (production, DR, test) comprising of network & security equipment (eg. routers, firewalls,cryptography equipment) and telecommunication links
• Configure firewall rules (where needed)
• Perform network upgrade and enhancement on IT infrastructure components
• Implement network and product-specific security hardening & patches
• Monitor obsolescence of IT infrastructure components (network systems)
• Monitor expiry and perform renewal of network system password and certificates
• Implement a schedule of network backups operations to ensure data recoverability and business continuity
• Develop and implement disaster recovery plans for IT infrastructure (network systems) and conduct regular disaster recovery testing and component switchover exercises to ensureusability of standby and DR equipment

Incident & Problem Management

• Provide 2nd level network support and resolve incidents and problems in accordance to established Service Level Agreement (SLA)
• Perform problem diagnosis on incidents and propose & implement measures to prevent recurrence

Change & Release Management

• Work with the team to plan, schedule and release network system changes to production environment in accordance to the change management process / procedures

Configuration Management

• Develop and maintain a comprehensive operating system hardware and software configuration database / library of all IT infrastructure components used in the production environment

Requirements

Qualification

•  Degree in Information Technology and related discipline
• Preferably, attained CCNA, CCNP, MCSE, CCSA, CCSE

Experience and Technical Skills Set

1. At least 5 years hands-on experience in managing network and security equipment such as Firewalls, Intrusion Detection systems, Routers, Switches, Load Balancer, VPN, DNS with supervisory experience

2. Good to have experience/ industry certification for firewall and public cloud administration

Proficiency with MS Word, MS Excel, MS Access and MS PowerPoint.

Other Criteria

1. Good written and verbal communication skills
2. Good interpersonal skills and able to work independently as well as in a team
3. Demonstrate good analytical and problem solving abilities

4. Possess customer-oriented mindset
5. Possess a sense of initiative
6. Able to multi-task
7. Familiar with data center operations
8. Perform network capacity monitoring and planning for Network devices and Telecommunication links
9. Monitor and perform performance tuning to optimize network performance

10. Devise and implement the underlying processes supporting IT service management, in conformance to corporate security policies and guidelines

Regards

Shashi

Recruitment Consultant(R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Reporting to the Department Head, you will be leading a team of 5.

Responsibilities

• Manage front-line technical support to end users on various technical issues and problems regarding their access
• Perform SME role and work on complex technical issues in Firewall, VPN and Proxy
• Leverage on existing technical capability and experience to assess current network security posture, document current/future state, provide roadmap/gap analysis for implementation activities

Requirements

• Degree holder
• At least 10 years of experience in cybersecurity as an engineer
• Hands on experience in Firewall (Palo Alto, CISCO), VPN (Zscaler), Proxy (forward, Reverse, Transparent and Web 2.0), SSL interception/MITM & Data leakage space, Security Analytics
• Experience in Zscaler VPN and other firewalls for troubleshooting
• Experience in Zscaler private Access (ZPA) VPN end-to-end implementation
• Knowledge of Linux and web application servers (Apache/IIS/Tomcat)
• Knowledge of ITIL incident and problem management
• Familiarity with Service Management tools (e.g. ISM/ Service Now/BMC remedy) for the logging and tracking of incidents, and service requests
• Familiarity with Network Protocol Analyzers (tcpdump, Wireshark)
• Understanding of network protocols and network security TCP/IP, UDP, DHCP, FTP, SFTP, SNMP, SMTP, SSH, SSL, DNS, RDP, HTTP and HTTPS

Preferred Requirements

• Good to have experience with other security solutions like Firewall – Checkpoint or Palo Alto etc.
• Knowledge of Security Incident Event Management i.e. IBM QRader SIEM
• Good understanding of financial domain and Security IT