As a Field Service Engineer, you are accountable for:

• Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

• Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

• Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

• Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

• Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

• Must be flexible to work in 12 hours shifts

• Able to cope in a highly pressured fast-paced environment

• Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

• Customer orientated with high level of service attitude

• Good listening and analytical skills

• Hardworking, outgoing and enthusiastic

• Positive working attitude

• Team player, and also able to work independently and with little supervision

• Able to thrive in a dynamic environment

• Able to understand the system and architecture diagrams

• Able to understand the user operation environment

• Willingness to pick up new technologies

• Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

Roles and Responsibilities:

• Full stack developer, backend development (using ASP.Net core), frontend development (using HTML/CSS, JavaScript or similar) and mobile app development (using Xamarin or similar).
• Database design and manage (using SQL or similar).
• API Integration.
• Troubleshoot and debug application.
• Basic setup and troubleshot of Network switches and able to perform network check and IP address configuration of network devices.
• Carry out routine and preventive maintenance of control systems and network systems.
• Closely collaborate with Project Manager and Engineers to support the project.
• Provide information and prepare reports by collecting, analysing and summarizing of the control system.

Requirements:

• Diploma or Degree in Computer Science, Software Engineering or Mechatronic Engineering or other similar disciplines.
• ASP.Net core, including MVC framework, Web APIs, identity and entity framework core for database integration.
• Knowledge in SQL database design and optimize.
• Relevant experience in development of computerized maintenance management system (CMMS), notification system and payment system will be a plus.
• Knowledge in PLC/SCADA, ladder diagram, and electrical drawing will be a plus.
• Good interpersonal skills & positive working attitude, team player.
• Able to work under minimum supervision.
• Familiar with Microsoft office.
• Able to support night shift.

• Monitoring of all applications and network infrastructure events using the monitoring tools.
• Analysis of incidents based on event management matrix.
• Perform daily activities as documented in the daily checklist
• To monitor, track and update the change management activities & routine activities
• Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.
• Activates and facilitates the Technical/Management Bridge when required

• Monitoring of all applications and network infrastructure events using the monitoring tools.
• Analysis of incidents based on event management matrix.
• Perform daily activities as documented in the daily checklist
• To monitor, track and update the change management activities & routine activities
• Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.
• Activates and facilitates the Technical/Management Bridge when required

• Possess a deep understanding of network protocols, risk management, security standards, and regulatory compliance.
• Analyze network traffic patterns, identify bottlenecks, and track performance to proactively address issues and optimize network efficiency.
• Actively participate in network audits and collaborate with stakeholders to ensure the Bank's APAC network adheres to bank rules and regulatory guidelines.
• Establish and enforce network operational procedures, supervise the Network Operations team, review KPIs, and ensure SLAs are met.
• Manage vendors and service providers, including MSAs and SAs, to optimize service reliability and cost-efficiency.
• Coordinate with cross-functional teams on network planning and service-related matters, such as DR drills, third-party risk management, asset management, lifecycle management, privilege access management, and patch management.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Possess a strong understanding of network budget planning, including Capex and Opex.
• Develop and maintain network performance reports for management review.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with at least 5 years of experience as a Network Operations Lead or Senior Network Engineer.
• Minimum of 8-10 years of experience in network planning, design, and implementation.
• CCNP/CCDP, ITIL, or equivalent certifications. CCIE certification is preferred.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Proven hands-on experience in network deployment for large enterprises and data centers.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5, or equivalent network devices.
• Proven ability to work effectively with cross-functional teams.
• Prior experience in the banking or financial industry is advantageous.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Strong technical writing and documentation skills.
• Excellent written and verbal communication skills, capable of presenting to both technical and non-technical audiences.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

You Bring

1. Firewall Administration (Checkpoint, Cisco ASA and Palo alto. Fortinet experience is a plus)
2. Switch setup configuration & Administration (Cisco and Alcatel)
3. Router setup configuration & Administration (Cisco)
4. Wireless Equipment configuration (Cisco)
5. Aruba ClearPass
6. CCNA / CCNP certified

You Will

• Handling ad-hoc projects like replacing the EOS network devices and deploying any new devices as per the requirement.
• 24*7 standby network support for HQ & 36 OC sites.
• Manage network infrastructure of 36 overseas branches remotely and involved in the planning and execution for office relocation.
• Support for any change (like new server or services) in office environment.
• Actively participate in troubleshooting for any application or server related errors.
• Work closely with support vendor for recommended firmware and any newly discovered bug to ensure timely risk mitigation.
• Manage 300+ network devices, which includes WOG and VoIP network devices.
• Conducts periodic review of the existing configuration and removes the obsolete configuration upon approval.
• Ad hoc updating of network device inventory list and device location on network racks.
• Escort vendors (especially for non-business hours maintenance, and off-site venues like DC).
• Monitoring license and support contract expiry and notify customer.

Our Client is an established company in Singapore, who is seeking to recruit a Network Security Engineer to join their Platform Engineering Team.

Network Security Engineer

The Network Security Engineer i is accountable for assisting with developing the design and for implementing a highly secure corporate data and voice network infrastructure in accordance with prescribed architecture and Infosecurity guidelines. The corporate network is an international network, bound by separate security domains based on the sensitivity of traffic and services. Network security is enforced at cross-domain boundaries and also at the points-of-interconnect to the Public Internet and third party service providers. The enforcement of network security at these points ensures the safety and security of all corporate information where only authorised access is possible on an ongoing basis

This role represents an expert technical level, as such demands the ability to operate without supervision for extended periods of time, and the exercising of judgement in consultation with other senior team members.

In addition this role may act as a technical adviser towards documenting security infrastructure housekeeping and related processes.

• Professional Degree or Diploma qualified in Networks Engineering, Telecommunications or related discipline.

· Strong skills in Checkpoint firewalls

· Advanced knowledge of LAN, WAN and Data Centre network architectures and enterprise design.

· Extensive experience and specialist skills in the design and configuration of networking/communications infrastructure, including the ability to support a variety of technologies..

· Intermediate project management skills and an ability to prioritise multiple tasks – ability to meet tight schedules and cost targets without compromising customer requirements.

· Ability to control project design and planning activities associated with small to large sized network infrastructure development projects.

· Ability to effectively control and manage issues, risks, dependencies and changes in scope associated with network infrastructure projects.

· Excellent written and oral communication skills coupled with a customer service orientation.

· Excellent presentation skills and an ability to convey ideas at all levels to both technical and non-technical audiences

· Experience and ability to build and maintain strong technology vendor partnerships.

· Excellent analytical and reasoning skills in solving complex problems

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

- Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.

- Hands-on experience with Alcatel Lucent Wireless Controllers.

- Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.

- Proficient in ClearPass Policy Manager for network access control and policy enforcement.

- Knowledge of network protocols, security architectures, and best practices.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and teamwork abilities.

Job Description

We are seeking a highly skilled Network Security Engineer with hands-on experience in implementing and managing Palo Alto Networks solutions. The candidate will be responsible for designing, implementing, maintaining, and optimizing network security solutions to ensure the organizations IT infrastructure is secure and compliant with industry standards.

Key Responsibilities:

Palo Alto Implementation and Administration:

• Deploy and configure Palo Alto firewalls, including next-generation firewall features such as application control, URL filtering, threat prevention, and IPS.
• Manage and maintain security policies and objects in Palo Alto solutions.
• Perform upgrades, patches, and troubleshooting for Palo Alto hardware and software.

Network Security Design and Architecture:

• Design secure network architectures and implement best practices for security configurations.
• Conduct network risk assessments and provide recommendations to improve security.

Incident Management:

• Monitor and analyze network security alerts, investigate potential threats, and respond to incidents promptly.
• Collaborate with SOC/IT teams to identify and remediate vulnerabilities.

Documentation and Reporting:

• Create and maintain documentation related to Palo Alto implementations, including network diagrams, policies, and configurations.
• Provide regular reports on the health and performance of network security systems.

Compliance and Best Practices:

• Ensure network security policies and configurations align with organizational compliance standards.
• Stay up-to-date with industry trends, emerging threats, and Palo Alto product updates.

Skills :

• Bachelor’s degree in Computer Science, IT, or a related field.
• 5+ years of experience in network security engineering with a focus on Palo Alto Networks.
• Expertise in implementing and configuring Palo Alto firewalls, including PAN-OS, Panorama, GlobalProtect, and VPNs.
• Strong knowledge of network protocols (TCP/IP, DNS, DHCP, etc.), routing (BGP, OSPF), and switching.
• Hands-on experience with security tools and technologies (e.g., IDS/IPS, SIEM, endpoint protection).
• Strong analytical and problem-solving skills.
• Relevant certifications such as PCNSA (Palo Alto Networks Certified Network Security Administrator) or PCNSE (Palo Alto Networks Certified Network Security Engineer).

Good to have Skills:

• Experience with other network security tools (e.g., Cisco ASA, Fortinet, Check Point).
• Familiarity with cloud security (AWS, Azure, or GCP).
• Knowledge of ITIL processes and experience in an ITIL-based environment.
• Proficiency in Windows OS, Microsoft Office Suite, and remote support tools.
• Knowledge of basic network troubleshooting (e.g., Wi-Fi, VPN).
• Familiarity with ITSM tools (e.g., ServiceNow).
• Excellent problem-solving and communication skills.
• Ability to work in a dynamic, fast-paced environment.

EA Number: 11C4879

Job Description

• Industry/ Organization Type: Manufacturer - RFID security systems and wireless
• Position Title: Systems & Network Engineer/ Network Engineer
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Monday to Friday – 8.30am to 6:15pm)
• Salary Package: Up to $5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Collaborate with other domain specialists to design technical solutions that meet business requirements.
• Develop solution designs, project documentation, and material bills based on customer needs.
• Conduct evaluations, Proof of Concept trials, and liaise with vendors to understand product offerings.
• Support project implementation including system administration, network support, and training in Windows/Linux environments.
• Perform network troubleshooting, upgrades, and ensure compliance with cybersecurity standards.
• Manage ad hoc technical tasks and document system specifications.
• Stay updated on networking trends and pursue necessary vendor certifications.
• Any other assigned duties.

APPLY NOW!!!

• Bachelor’s degree or Diploma in Computer Science or a related field.
• 3-5 years of experience in network design and project implementation.
• Proficiency in Microsoft Windows and Linux environments.
• Strong knowledge of cybersecurity principles, network security, TCP/IP, and risk management.
• Experience in virtualization, as well as on-premise, hybrid, and cloud networking.
• Effective communication skills and the ability to work independently.
• Hands-on experience with server and network hardware setups and software configurations.
• Knowledge of CCTV, audio/video systems, and IP communication technologies.
• Professional certifications (e.g., CCNP, CISSP) preferable.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

• To design, plan and test for Network Infrastructure Projects implementation
• To install, configure and troubleshoot network from Internet routers, Layer2 to core switches, wireless APs to wireless controllers, and firewalls
• To carry out onsite and remote technical troubleshooting support for network infrastructures
• To carry out extensive internal solution testing and research for network infrastructures, as per customer requirements
• To be responsible for project management of Network Infrastructures from design to delivery and commissioning

D-Synergy group welcomes you not for how you look, where you come from, or differences you may have.

We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Job Requirements:

• Candidates must have more than 3 years networking experience.
• Candidates must be a disciplined and responsible team player with the ability to work effectively across teams within our group and with customers from various industry verticals.
• Candidates must have strong working knowledge of Internet routers, L2/3 switches, enterprise Wi-Fi solutions and prevailing UTM brands of firewalls and End-Point Security solutions

• Proven experience in managing and configuring Cisco wireless infrastructure, switches, and routers (Cloud & On premise).
• Deploy and configure solutions in the cloud.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Strong knowledge and hands-on experience with SolarWinds network monitoring tool.
• Proficiency in managing Palo Alto and Checkpoint firewalls.
• Strong troubleshooting skills for network and security-related issues.
• Ability to perform firmware upgrades for network devices and equipment.
• Familiarity with network security practices and protocols.
• CCNP (Cisco Certified Network Associate) certification or equivalent is a plus.
• Experience with network documentation and creating network diagrams.
• Experience in cloud (AWS, GCP, Azure).
• Advanced Cisco certifications (CCNP) or equivalent.
• Knowledge of other network security platforms.
• Experience in implementing network automation or orchestration tools.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Description

• Industry/ Organization Type: Manufacturer - RFID security systems and wireless
• Position Title: Systems & Network Engineer/ Network Engineer
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Monday to Friday – 8.30am to 6:15pm)
• Salary Package: Up to $5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Collaborate with other domain specialists to design technical solutions that meet business requirements.
• Develop solution designs, project documentation, and material bills based on customer needs.
• Conduct evaluations, Proof of Concept trials, and liaise with vendors to understand product offerings.
• Support project implementation including system administration, network support, and training in Windows/Linux environments.
• Perform network troubleshooting, upgrades, and ensure compliance with cybersecurity standards.
• Manage ad hoc technical tasks and document system specifications.
• Stay updated on networking trends and pursue necessary vendor certifications.
• Any other assigned duties.

APPLY NOW!!!

• Bachelor’s degree or Diploma in Computer Science or a related field.
• 3-5 years of experience in network design and project implementation.
• Proficiency in Microsoft Windows and Linux environments.
• Strong knowledge of cybersecurity principles, network security, TCP/IP, and risk management.
• Experience in virtualization, as well as on-premise, hybrid, and cloud networking.
• Effective communication skills and the ability to work independently.
• Hands-on experience with server and network hardware setups and software configurations.
• Knowledge of CCTV, audio/video systems, and IP communication technologies.
• Professional certifications (e.g., CCNP, CISSP) preferable.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities:

· Provide second-level support for network security devices, including firewalls, intrusion detection/prevention systems (IDS/IPS), VPN concentrators, and other security appliances.

· Respond to security incidents and alerts, investigating and mitigating security breaches and threats. Collaborate with the incident response team to ensure timely resolution.

· Configure and maintain network security devices to align with industry best practices and security policies. Implement security measures to safeguard the organization's network infrastructure.

· Monitor firewall rules and access control lists (ACLs), reviewing and updating them to permit authorized traffic and block potential threats.

· Conduct regular vulnerability assessments and work with the network and system teams to remediate identified security vulnerabilities.

· Assist in security audits and compliance assessments, ensuring adherence to relevant security standards and regulatory requirements.

· Monitor network traffic for security events and anomalies using security information and event management (SIEM) tools.

· Maintain accurate and up-to-date documentation of network security configurations, procedures, and incident reports.

· Promote security awareness among end-users and provide guidance on best security practices.

· Work closely with cross-functional teams, including network engineers, system administrators, and IT support teams, to address security-related issues.

· Flexible to support After Office Hours or weekend if required

Qualifications and Skills:

· Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.

· Proven experience as a Network Security Engineer or in a similar network security role.

· In-depth knowledge of network security concepts, technologies, and protocols.

· Experience with security tools and technologies, such as firewalls, IDS/IPS, VPNs, antivirus, and SIEM.

· Familiarity with security standards and frameworks (e.g., ISO 27001, NIST, CIS).

· Understanding of network and routing protocols (e.g., TCP/IP, BGP, OSPF).

· Knowledge of scripting languages (e.g., Python, Perl) is a plus.

· Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex security issues.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and other stakeholders.

· Ability to work under pressure, handle multiple tasks, and respond to security incidents promptly.

· Relevant certifications such as CCNP (Enterprise), HCIA, NSE4, FCP, PCNSA, CCNA Security, CompTIA Security+, or equivalent is advantageous.

· CATO experience is preferred.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to EVO Outsourcing Solutions Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. Gan Hui Xian

Responsibilities:

• Provide technical consulting for IT Netwok Security and Threat Prevention solutions, network traffic analysis, and the design of proxy policies and firewall/load balancing policies.
• Participate in the build, migration, and global rollout of Threat Prevention infrastructure.
• Collaborate with project teams, managing multiple engagements and deadlines.
• Serve as a Level 3 escalation point for complex incidents and change implementations related to Threat Prevention domains.

Required Skills:

• Bachelor’s degree in Computer Science, Engineering, Business, or related field, and Professional certifications in network security (e.g., CCNA Security, CISSP, CEH).
• At least 10 to 15 years total IT networking experience, with at least 5 years of IT Network Security and Threat Prevention consulting experience on large-scale network security and DMZ environments for global MNCs.
• Strong knowledge and hands-on experience with McAfee WebGateway network web proxies or content filtering technologies.
• Experience with Web Proxy PAC file engineering, firewall policies, DLP, malware scanning, and load balancing.
• Proficiency in networking and network security protocols (HTTP, HTTPS, SSH, FTP, PAC files, DNS, NTP, etc.).
• Strong troubleshooting and incident management skills, including traffic analysis and log reviews.
• Experience with Splunk for data reporting and dashboarding.
• Excellent communication skills and the ability to collaborate with various teams and stakeholders.

Desired Skills:

• Experience with Web Content Filtering and Threat Prevention technologies (e.g., Bluecoat, F5, FireEye, VMware NSX).
• Familiarity with proxying technologies (WCCP, explicit/transparent proxies).
• Knowledge of authentication protocols (LDAP, Kerberos, SSO, Active Directory).

Title: Network Manager - IT

Reach out at [email protected] or WA at +65 92333815 for quicker response.

JD:

• Required skills: Experience in leading team members in global settings.
• Minimum 10 years work experience in network operations
• Minimum 4 years’ experience in enterprise network design including Azure cloud; international experience desired.
• Hands on experience in planning, design & implementation of network architecture
• Understanding of Azure cloud and data centre network architectures.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred

Travel requirements: 10%-15% of time

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments.

• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

• Performs commoditized activities which may include monitoring, event management, service requests, and engineering.
• Perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight.
• Build foundational experience in networks, systems, and production support.
• Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability.
• Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking.
• Interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management.
• Interface with various levels of senior management.
• Adherence and use of standards, product sets, templates, systems, and artifacts
• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practice

Requirements:

• Experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.
• Basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools).
• Strong communication and problem-solving skills are a must.
• Able to work on their own and successfully in team settings in various sizes and locations.
• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

NETWORK SUPPORT TECHNICIAN

The Network Support Technician will be responsible for executing and implement GPON (Giga-Bit Passive Optical Network) and ICT infrastructure needs of the customer’s IT networking environment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Job Responsibilities:

The Network Support Technician shall performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Implement ICT infrastructure solutions for Hotel Hospitality, HealthCare and Business Enterprise
• Co-ordination of tasks with sub-contractors & related vendors
• Setup & Installation of networking software / hardware equipment, & system integration with 3rd partry equipment
• Be able to perform simple troubleshooting and resolve IT issues
• Plan, organise and complete assigned tasks on time with end user, vendors and technical team
• Possess a proactive attitude and customers oriented
• Willing to travel overseas for work related tasks as when required
• Good communication, organization and analytical skills
• Be an independent and good team player

Pre-requisite Requirement:

• A Higher Nitec, Diploma or equivalent in Electronics, Electrical, Infocomm, IT engrg or similar.
• A valid driver's license and willingness to travel.
• Shall process B2B field experiences in maintenance service solutions to MNC or Enterprise Industry
• Min. 03 year working experiences in the Infor-comm Technology (IT) and Telecommunication or related industries will be an advantage
• Excellent interpersonal and negotiation skills.
• Ability to communicate with people at all levels with an independent, proactive, confident and professional attitude
• People person with a strong customer service attitude
• Ability to multi-task and work under pressure and independently
• Computer literate in Microsoft Office, TCP/IP, CLI and Cisco Command is preferable.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development.
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond self and are impact focused.
• Consider the needs, challenges, and objectives of every person they interact with
• Exhibit positive reinforcement to help others succeed.

About the role

Job Title: Global Network Service Manager

Works closely with and have impact on: All global functions

Reports to: Director, Global Infrastructure & Cybersecurity

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.

Duties and Responsibilities

Strategic

• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.

Operational

• Maintain and operate various networking technologies including:

1. Global networking including SD-WAN, MPLS, VPN, DNS, Radius, etc.
2. Network components such as routers, switches, wireless access points (WAP), SSL VPN.
3. Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
4. Automation experience (Ansible or Terraform).
5. Security products such as firewall, IPS, WAF.

• Hands-on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
• Lead and coordinate incident resolution across different internal and vendor teams.
• Collaborate with cross-functional IT teams to support network-related projects.
• Collaborate with the security team to develop and enforce network and security policies.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
• Develop and maintain network documentation and diagrams.
• Stay updated with the latest networking technologies and best practices.

Requirements

Experience

• Minimum 10 years work experience within network operations with at least 4 years’ experience in enterprise network design including Azure cloud.
• International experience is highly desirable.

Skills/Accreditations

• Passion to work for a growing medical technology organization.
• Understanding of Azure cloud and data centre network architectures, hands-on experience in planning, design & implementation of network architecture.
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
• Good communication skills with spoken and written English.
• Experience in leading team members in global settings.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork and interpersonal skills including strong persuasive techniques.

Academic Qualifications

• Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred.

Travel requirements

• Occasional travel, approximately 10% to 15% of the time.

*The position title and salary will be based on relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

We are seeking an eager System Administrator with an understanding of networks, and common software and concepts used in system administration. The ideal candidate will have some knowledge of hypervisors, common software systems (eg: Microsoft Entra) and basic cybersecurity fundamentals. The candidate will also be involved in the planning and deployment of IT and software systems to internal users.