Title: Network Manager - IT

Reach out at [email protected] or WA at +65 92333815 for quicker response.

JD:

• Required skills: Experience in leading team members in global settings.
• Minimum 10 years work experience in network operations
• Minimum 4 years’ experience in enterprise network design including Azure cloud; international experience desired.
• Hands on experience in planning, design & implementation of network architecture
• Understanding of Azure cloud and data centre network architectures.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred

Travel requirements: 10%-15% of time

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments.

• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Manage network operations activities and installation of network systems according to design specifications using AI automation.

AI skills are mandatory along with Network engineer skills.

Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.

Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.

Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.

• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.

NETWORK SUPPORT TECHNICIAN

The Network Support Technician will be responsible for executing and implement GPON (Giga-Bit Passive Optical Network) and ICT infrastructure needs of the customer’s IT networking environment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Job Responsibilities:

The Network Support Technician shall performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Implement ICT infrastructure solutions for Hotel Hospitality, HealthCare and Business Enterprise
• Co-ordination of tasks with sub-contractors & related vendors
• Setup & Installation of networking software / hardware equipment, & system integration with 3rd partry equipment
• Be able to perform simple troubleshooting and resolve IT issues
• Plan, organise and complete assigned tasks on time with end user, vendors and technical team
• Possess a proactive attitude and customers oriented
• Willing to travel overseas for work related tasks as when required
• Good communication, organization and analytical skills
• Be an independent and good team player

Pre-requisite Requirement:

• A Higher Nitec, Diploma or equivalent in Electronics, Electrical, Infocomm, IT engrg or similar.
• A valid driver's license and willingness to travel.
• Shall process B2B field experiences in maintenance service solutions to MNC or Enterprise Industry
• Min. 03 year working experiences in the Infor-comm Technology (IT) and Telecommunication or related industries will be an advantage
• Excellent interpersonal and negotiation skills.
• Ability to communicate with people at all levels with an independent, proactive, confident and professional attitude
• People person with a strong customer service attitude
• Ability to multi-task and work under pressure and independently
• Computer literate in Microsoft Office, TCP/IP, CLI and Cisco Command is preferable.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Description:

• To install and set up basic wired and wireless network infrastructures, from configuring Internet Routers to switches and Wireless APs
• To provide basic desktop support as part of network troubleshooting exercise
• To provide basic technical troubleshooting support for networks onsite and/or remotely, for the Company’s Managed Services clients

Job Requirements:

• Candidates must have at least 3 years networking experience.
• Candidates must have good basic knowledge of Internet connectivity, routers, switches and AP solutions.
• Good working knowledge and hands-on experience in prevailing UTM brands of firewalls and EndPoint Security solution are preferred.
• Candidates must be very disciplined and responsible in meeting project dateline
• Candidates must be very responsible in basic project documentation
• Training on the Company’s backend platform will be provided to the successful applicants

Job Descriptions:

• To provide implementation service including managing customers and timeline.
• To obtain technical certification for products that company distributes.
• To help customers in matching requirement into product/solutions.
• To provide workable (or alternative) solution based on customer’s requirement.
• To conduct Product Hands-on Training to customers and partners
• To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given.
• Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected.
• To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc.
• To work closely with Sales personnel to help manage a few strategic accounts
• To conduct POC to secure sales.
• The above functions will be based on products/solutions that company distributes.

Requirements:

• Positive and professional working attitude, ability to work under minimum supervision.
• Hands-on experience on LAN/WAN and security solutions would be an advantage. (Those without can be considered for a junior position)
• Familiar with functionalities of IP networks & routing protocol, BGP, OSPF, DNS, AD, Proxy, etc.
• Ability to work independently but still a team player.
• Territory Qualification preferred but not mandatory
• Knowledge / Experience in Firewall, Proxy, Anti-spam, VMware, Load Balancer would be an advantage. (Those without can be considered for a junior position)
• Product certification like Cisco CCNA/CCNP, Check Point CCSE, Bluecoat BCCPP, Brocade BCNP/BCLP would be advantage. (Those without can be considered for a junior position)

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

• Possess a deep understanding of network protocols, risk management, security standards, and regulatory compliance.
• Analyze network traffic patterns, identify bottlenecks, and track performance to proactively address issues and optimize network efficiency.
• Actively participate in network audits and collaborate with stakeholders to ensure the Bank's APAC network adheres to bank rules and regulatory guidelines.
• Establish and enforce network operational procedures, supervise the Network Operations team, review KPIs, and ensure SLAs are met.
• Manage vendors and service providers, including MSAs and SAs, to optimize service reliability and cost-efficiency.
• Coordinate with cross-functional teams on network planning and service-related matters, such as DR drills, third-party risk management, asset management, lifecycle management, privilege access management, and patch management.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Possess a strong understanding of network budget planning, including Capex and Opex.
• Develop and maintain network performance reports for management review.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with at least 5 years of experience as a Network Operations Lead or Senior Network Engineer.
• Minimum of 8-10 years of experience in network planning, design, and implementation.
• CCNP/CCDP, ITIL, or equivalent certifications. CCIE certification is preferred.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Proven hands-on experience in network deployment for large enterprises and data centers.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5, or equivalent network devices.
• Proven ability to work effectively with cross-functional teams.
• Prior experience in the banking or financial industry is advantageous.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Strong technical writing and documentation skills.
• Excellent written and verbal communication skills, capable of presenting to both technical and non-technical audiences.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

**Lead Network Specialist**

Job Summary

We are seeking an experienced Lead Network Specialist to join our implementation team, alongside an Aruba Platinum Partner and ICT systems integrator. The ideal candidate will have extensive knowledge and experience in designing, implementing, and managing complex network infrastructures, with a focus on Aruba wired, wireless, and ClearPass solutions.

Key Responsibilities

• Design, implement, and manage customer network infrastructures, ensuring seamless integration with existing systems
• Conduct network assessments, identify areas for improvement, and develop strategic plans for network upgrades and optimizations
• Collaborate with cross-functional teams, including sales, engineering, and project management, to deliver comprehensive ICT solutions
• Provide technical leadership and guidance to junior engineers and technicians
• Develop and maintain technical documentation, including network designs, implementation plans, and as-built documentation
• Troubleshoot complex network issues, using advanced diagnostic tools and techniques
• Stay up-to-date with the latest Aruba technologies, solutions, and best practices

Aruba-Specific Requirements

• In-depth knowledge and implementation experience with Aruba wired, wireless, and ClearPass solutions
• Professional certifications in at least two Aruba areas, such as:
• Aruba Certified ClearPass Professional (ACCP)
• Aruba Certified Mobility Professional (ACMP)
• Aruba Certified Switching Professional (ACSP)
• Proven experience with ArubaOS, AirWave, and other Aruba management tools

General Requirements

• At least 3-5 years of experience with Aruba solutions
• Proven experience with data migration, network upgrades, and system integration
• Extensive knowledge of network technologies, including:
• Network security (firewalls, VPNs, access control)
• Network protocols (TCP/IP, DNS, DHCP)
• Network architecture (LAN, WAN, WLAN)
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and as part of a team
• Strong customer-facing skills, with experience in presenting technical information to non-technical stakeholders

Contract Type: 12 Months (Renewal)
Salary: SGD5,000 to SGD6,600
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

Job Responsibilities: -

• Network Maintenance and Optimization: Perform daily operations, including maintenance, change management, problem resolution, emergency response, and architecture optimization to ensure the stable and secure functioning of business systems.
• Equipment Management: Oversee the operation and maintenance of devices like switches, routers, load balancers, handle events and emergencies, and conduct bandwidth usage analysis and tuning.
• Network Planning and Construction: Design and implement network architecture, engage in project planning, resource coordination, and quality management to ensure the successful completion of projects.
• Standard Formulation: Contribute to the creation of comprehensive network planning, standards, and operational systems, encompassing design, usage, security, and management.
• Documentation Preparation: Prepare and maintain technical documentation according to standardized procedures, ensuring accuracy and regular updates.
• Network Security Management: Develop and implement security protection mechanisms, conduct system assessments, apply risk mitigation strategies, respond promptly to emergencies, perform post-incident reviews, and continuously improve response capabilities.
• Cross-departmental Collaboration: Work closely with production and support teams to ensure the integrity of the company's information security environment.

Job Requirements: -

· Bachelor's degree or above, majoring in computer science or related fields.

· Minimum of 5 years and above of network management experience.

· Familiar with server systems and hardware devices, able to diagnose and handle software and hardware failures.

· Proficient in server systems and hardware troubleshooting for both software and hardware failures.

· Hands-on experience with Cisco routers, HP switches, and firewalls.

· Experienced with Linux OS, including setting up DNS, DHCP, WEB, and FTP servers.

· Knowledgeable in the installation, configuration, and maintenance of Exchange mail servers and virtual servers.

· Expertise in mainstream backup software for installation, configuration, and daily operations.

· Basic network security knowledge, with the ability to use common tools for detecting and resolving computer security issues.

· Strong communication and collaboration skills with a proactive service-oriented mindset.

· Ability to learn quickly and adapt to new technologies.

· Flexibility to accept temporary work arrangements.

· Willing to travel worldwide country.

· Proficiency in English and Mandarin is strongly preferred

Role Summary

Our client is seeking an experienced Network Professional to oversee our Group network infrastructure across Asia. As Regional Network Lead, you will lead strategic regional initiatives and ensure the operational excellence of client’s network infrastructure, guaranteeing secure, high-performing connectivity that empowers and drives business growth. This critical role oversees the design, implementation, and ongoing management of our network systems across the region, collaborating closely with global and regional IT and security teams, our partners.

Main Responsibilities

APAC Shared Offices Network:

• Responsible for the architecture, design, implementation, and ongoing evolution of the network infrastructure supporting client’s Shared Offices across the APAC region, ensuring alignment with client Central's network designs, strategy, and policies.
• Serve as the primary and on-site (Singapore) support contact for operations teams, and subsidiaries integrating with or currently using Shared Office network resources.
• Lead and contribute to strategic regional network initiatives, using an analytical approach to identify opportunities for group-level efficiencies and cost optimization.
• Proactively work with Operations teams to review network performance, analyze network events and security incidents, and implement preventative measures to address bottlenecks, vulnerabilities, and security risks.
• Manage network inventories, proactively maintain warranties and maintenance schedules for critical network equipment, and implement and maintain necessary security measures in collaboration with global and regional security teams.
• Establish and maintain comprehensive network documentation, including network diagrams, configurations, operational procedures, change management processes, and disaster recovery plans.
• Contribute to the development and maintenance of Group Network Blueprints, providing APAC-specific context and repeatable solutions.
• Accountable for the full lifecycle of regional network projects, from developing business cases and performing implementations to transitioning solutions to operations.
• This includes hands-on involvement in device deployments, configurations, and patching within office environments.
• Implementing and supporting the deployment of enterprise-level network solutions, including firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other necessary network devices.

Support for client’s Network Central:

• Oversee P1/P2 network troubleshooting efforts, guiding operations members and peers, and leading root cause analysis of complex issues, primarily for the Singapore Telco node (data centers) but potentially extending to other Asia Telco Nodes and globally.
• Manage incident and change support, on-site operations (including device installations and cabling), troubleshooting, and governance activities within the Singapore Telco Node (data centers) on behalf of the Network Central team.
• Proactively notify and serve as the primary technical contact to clarify the impacts of planned changes in client’s Shared environments.
• Manage network-related projects for the Singapore Telco Node, deploying hardware, patching, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
• Effectively collaborate with technology partners, vendors, and Central IT teams to enforce governance, deliver timely and successful project outcomes, and maintain seamless network operations.
• Organize network communities across the region to promote the sharing of solutions and best practices and capture new topics for Central’s attention.
• Ensure that Network Central standards are known, enforced, and used regionally.
• Establish and maintain detailed network documentation, inventories, change management procedures, and disaster recovery plans.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• Over 10 years of extensive network administration and implementation experience.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Prior experience handling network deployments and planning in office and data center environments is must.
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities with presentation skills, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations and across various teams.
• Customer-oriented mindset with a focus on problem-solving and constant service improvement.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 incident response and resolution.
• Experience with Meraki solutions (SD-WAN, Wireless, and LAN). (Preferred)

As an experienced solution architect (presales), you will be the trusted advisor for our customers through providing

technical leadership in solving their issues and achieve their business objectives. You will support the sales team by

proposing network / security solutions and answering questions related to the technical specifications and features

relevant to the business objectives.

YOUR RESPONSIBILITIES:

• Engage customers and vendors to deliver a fit-for-purpose and future-proof solution design that meet

their business objectives, adhering to project delivery framework and vendors’ product lifecycle.

• Prepare solution proposal based on tender specifications or client’s requirements.

• Define and coordinate solution deliverables, including bill of materials, scope of work definition,

professional services cost, maintenance cost, and any third-party products / services.

• Provide clear and articulated consultation and advisory on value-added solution and guidance to senior

leaders in clients organization.

• Contribute proactively to technology solution presentation and speaking engagement in network or

security events to promote company’s brand awareness and outreach.

• Drive overall integrity of the solution design that addresses client’s business objectives, timeline,

budget, and project risks.

• Act as solution expert to support resolutions for project issue escalation that impacting deliverables,

quality, or timeline.

• Provide technical expertise to other team members, as well as with other avodaq teams in Singapore

and globally.

• Keep up to date with the latest technology products in networking, to provide high-quality support in

current and future services.

YOUR PROFILE:

• University Degree in Engineering, Computer Science, Computer Engineering or equivalent.

• 5-7 years of experience in network and security architecture design and implementation.

• Highly articulate and detailed-oriented in technical aspects of the solution and implementation.

• Pronounced customer-interaction skills and network architectural skillset.

• Applies good analytic process to resolve customer issues and synthesize complexities into clear

communications and action plans.

• Hands-on, you are always on the lookout for the best solution - also if it requires independently diving into

new topics.

• Good business judgment, a comfortable, open communication style, and a willingness and ability to work

with teams.

• You can express yourself fluently in English in both written and spoken.

• Ability to communicate in Chinese and other languages are highly desirable.

• CCNP certification is mandatory.

• ITIL, CISSP, Cloud (AWS, Azure) and Expert level (CCIE) certification is a plus.

• Travel readiness.

**ONLY SINGAPOREANS, LTVP+, AND SINGAPORE PR MAY APPLY**

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking a skilled Network Infrastructure Engineer to deliver enterprise-level end-user computing services.

Key Responsibilities:

• Deliver essential enterprise-grade network services.
• Implement new initiatives and enhancements, leveraging innovative network technologies.
• Collaborate with team leaders and external service providers to plan, manage, and execute projects aimed at maintaining, improving, or developing network services, enhancing overall service quality and delivery.
• Partner with Central ICT Infrastructure capability centres to design optimal network solutions that align with the current and future infrastructure needs of agencies.
• Lead projects to standardize network services across agencies, reducing operational overhead and improving service satisfaction.

Requirements:

• Degree in Computer Science, IT, or related field.
• Minimum 5 years in enterprise-level ICT infrastructure for end-point services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

• Degree in Information Systems, Computer Science or equivalent

• More than 5 years of IT project management experience and at least 10 years of IT experience

• Familiar with Software Development Life Cycle (SDLC)

• Experience in IT business analysis techniques

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation,

• communication, negotiation and interpersonal skills including strong persuasive techniques

• Able to lead, develop and maintain respectful and trusting relationship

• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.

• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.

• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for

• Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.

About

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website: www.liquidgroup.sg

Head of Network Operations

We are seeking an experienced and dynamic Head of Network Operations to lead our network operations team. This role will focus on strengthening and overseeing the operations of our domestic and cross-border payment schemes, ensuring seamless settlement processes, compliance with industry standards, and operational scalability. You will be critical in managing the processes for Liquid Group's payment platforms while driving continuous improvements in scheme rules and settlement operations.

Key Responsibilities:

• Lead the development and optimization of both Domestic Payment Scheme and the Cross Border Payment Scheme. Ensure that the operational rules, processes, and standards are continuously strengthened and compliant with both local and international regulations.
• Develop and enforce the Liquid Group payment scheme rules for both domestic and cross-border transactions. Monitor and ensure compliance with regulatory requirements and payment industry standards.
• Collaborate with internal teams including Product, Commercial, Compliance, and Finance to ensure seamless integration and alignment of payment operations across the company.
• Oversee payment settlement operations, ensuring timely and accurate reconciliation. Manage discrepancies in settlements and provide timely resolutions in collaboration with relevant departments.
• Manage relationships with external partners including financial institutions, payment service providers (PSPs), and regulatory bodies to ensure the infrastructure and processes for payment schemes are effectively optimized and maintained.
• Drive operational excellence by identifying areas for process improvements in scheme management and settlement. Propose and implement solutions that streamline operations, reduce costs, and mitigate risk.
• Lead the strategic planning of payment operations and infrastructure. Develop and implement initiatives to scale operations in response to growing market demand, ensuring robustness and scalability.
• Stay updated on industry trends, technological advancements, and regulatory changes affecting domestic and cross-border payment schemes. Ensure that the company remains at the forefront of industry best practices.

Key Qualifications:

• 5+ years of experience in payment operations, with a strong focus on payment schemes, settlement processes, and financial operations.
• In-depth understanding of domestic and cross-border payment systems, including regulatory requirements and scheme rules.
• Proven track record of leading and optimizing operational teams in a fast-paced, growing environment.
• Strong leadership skills, with experience in managing cross-functional teams and driving operational efficiency.
• Ability to manage and resolve complex payment-related issues and risks.
• Strong communication, collaboration, and problem-solving skills.
• Bachelor’s degree in Business Administration, Finance, or a related field (preferred).

In view of current service expansion, our ESL team is recruiting for a Senior Executive to join the Network Planning team. You will be supporting the team in slot contracts negotiations as well and providing analytical support in structuring, modifying, and reviewing new and/or existing Alliance partnerships.

To excel in this role, you should be someone with strong communication and negotiation skills, with the ability to deal and perform in ambiguous / stressful situation. You must be someone with strong attention to details, with a drive for result.

Responsibilities:

Communication with alliance partners and internal stakeholders

• Strong negotiation with alliance partners on matters such as port omission, blank sailing, vessels sliding, compensation, etc.
• Liaising with ESL Capacity and Trade team on slot compensation issues with Partners.
• Managing and drafting of Slot Charter, Slot Exchange and Vessel Sharing Agreements.
• Maintain partners’ relationship and monitoring of adherence by alliance partners with process as outlined in the agreements.
• Communicate with internal and external stakeholders on service changes / new service launch.

Reporting and monthly settlement

• Slot cost review with partner and adjustment for bunker factor and charter hire on a monthly / quarterly basis
• To monitor and review monthly settlement with Partners, for bill-able or payable to alliance partners for over-use / reefer plugs usage, etc

Requirements:

• Diploma or Degree; preferably in Business Analysis, Economics, Maritime related studies
• At least 4 to 5 years of experience in container shipping industry, specifically with network planning / trade / pricing experience
• Proficiency in MS Office application; Microsoft Excel

- Minimum 5 years of deep technical experience working on IPAM environments

- Deep understanding of DHCP, DNS, IP Addressing and Time Services

- High degree of experience in the day-to-day configuration and level3 troubleshooting of IPAM DHCP, DNS, and DDNS

- Experience in installing, configuring, and troubleshooting IPAM products in a large, distributed environment.

- Creating & modifying DNS zone files manually (forward and reverse zones)

- Ability to Plan, verify, and integrate DDI solutions for complex client applications.

- Good Knowledge on DNS Anycast and other backup mechanisms.

- knowledge in Network Time Services

- Integration of DNS and DHCP in Active Directory environment

- Optional: Knowledge of F5 3DNS and GTM

Responsibilities:

• The activities required to be performed shall include the following:
• Test and commissioning of network equipment for production environment.
• Design, configure and review the network configuration with the contractors.
• Perform full Disaster Recovery (DR) swing test on the system and network.
• Configure and manage firewall, routers, switches and wireless access points.
• Design and segregate the voice and data VLANs which integrate to the backend system.
• Configure the network monitoring system to enable it to be monitored with statistical data and provide alerts when the equipment is down;
• Set up and integrate the network from front end devices to communicate to the backend system such as Payment System;
• Support and troubleshoot on network issues that occur during implementation and daily operation;
• Configure network security hardening for all network equipment based on the customer requirements.
• Track and resolve network related incidents and requested within Service Level Agreement (SLA);
• Prepare documentation on the Network Architecture Design.
• Maintain the IP address listing for production and non-production environment.

The qualifications required are as follows:

• Recognized degree/diploma or equivalent in Information Technology/Engineering or related discipline with at least 4 years’ relevant experience in system & network administration;
• Good written and verbal communication skills;
• Able to work well both independently and in a team;
• Possess a strong interest and self-motivation to install, configure and maintain system/network services, equipment, and devices, provide system/network support and request, investigate, troubleshoot issues and provide resolution, i.e. including managing user accounts and access;
• Competent and having a sound knowledge (Configure and troubleshoot) of various network protocols and topologies, including a broad knowledge of WLAN, switches, routers, servers, IPS/IDS and firewalls;
• Able to perform network monitoring, verifying the integrity and availability of all hardware, network resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, and related administration tasks;
• Able to administer anti-virus, anti-spam and network security system, i.e. Firewalls, TDA and NAC;
• Experience with implementing the network devices hardening requirements;
• Relevant experience in monitoring and reviewing performance of network and ability to perform capacity planning;
• Open to work in an healthcare environment. This role will required you to take the necessary vaccines.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area