Network Engineer – Routing and Switching

Required Key Skills

• Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
• Good knowledge in Cisco IOS
• Good knowledge in implementation and operations support of NAC (network access control)
• Good knowledge in Aruba Clear Pass / Cisco ISE
• Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
• Expert level understanding of the OSI or TCP/IP model
• Provide Level-2 technical support and troubleshooting to resolve issues
• CCNP certification
• Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools
• Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint
• Good knowledge on Aruba ClearPass/Cisco ISE, Cisco wireless controllers
• Knowledge on F5 load balancers

Priority Tasks

• Workplace is at customer premises and staff has to follow instituted Workplace securities
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem w.r.t Routing and Switching
• Perform configuration change activities
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
• Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.
• Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
• Perform periodic OS upgrade and Patching as and when required.
• 24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
• Provide proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours
• Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
• Escalate the problem to Vendors Support in timely manner and get the issue resolved within the specified time as agreed with the customer/IBM
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment
• Maintain the inventory of certificates and install/update/renew certificates as and when required.
• Perform security activities like hardening/periodic health check/ ID validation and other compliance activities as per IBM security policies and standards.
• Maintain/Update IBM inventory list and compliance related databases or similar Databases.
• Maintain the device inventory list for the client when needed, Maintain the software/firmware for all the devices up to date
• Subscribe to vendor notifications for the managed devices for vulnerabilities and review/validate/apply security patches pro-actively.
• Perform device activation / deactivation as per IBM service activation and deactivation process.
• Maintain the IP address inventory and allocate new IP address when required by business.
• Engage third part vendors to resolve hardware issues and follow up till closure
• Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

Summary

The Infrastructure and Tools (Cisco AppDynamics) Operations Engineer focuses on the ongoing maintenance, support, and optimization of Cisco Application Performance Monitoring (APM) solutions after their initial deployment (Day 1). This role requires a deep understanding of Cisco APM tools (AppDynamics) networking, application architectures, and ITIL practices. The engineer ensures the continued health, performance, and stability of the AppDynamics environment and its ability to provide valuable insights into application performance.

Job Scope

Implementation and Configuration:

• Support the implementation of Cisco APM solutions (AppDynamics) for customers

• Collaborate with clients to understand their application environments, business goals, and performance monitorin needs.

• Install, configure, and fine-tune Cisco APM agents and collectors to monitor applications and infrastructure components.

• Integrate Cisco APM with existing monitoring and management tools.

• Define and configure application performance baselines and thresholds.

• Develop custom dashboards and reports to visualize application performance data.

Performance Monitoring and Analysis:

• Proactively monitor application performance metrics (response times, transaction volumes, error rates, resource consumption).

• Analyse performance data collected by AppDynamics to identify bottlenecks, perform root cause analysis on outages, and pre-emptively alert for potential problems.

• Utilize Cisco APM tools to trace transactions, diagnose performance problems, and identify root causes.

• Collaborate with application development teams to optimize application code and infrastructure configurations.

Troubleshooting and Optimization:

• Troubleshoot application performance issues using Cisco APM tools and diagnostic techniques.

• Work with network, infrastructure, and application teams to resolve performance bottlenecks.

• Optimize application performance by tuning application parameters, infrastructure configurations, and network settings.

• Implement performance improvements and validate their effectiveness.

Maintenance and Support

• Develop custom queries and metrics to enhance visibility into key problem areas in customer environments.

• Perform regular maintenance and upgrades of Cisco APM solutions.

• Ensure the availability and reliability of the APM infrastructure.

• Provide technical support to users of the APM tools.

• Stay up to date on the latest Cisco APM features, best practices, and releases.

Documentation and Knowledge Sharing:

• Develop and maintain comprehensive documentation for the APM environment.

• Create knowledge base articles and training materials for users.

• Share knowledge and expertise with other team members.

Responsibilities:

• Support implementation and maintain Cisco APM solutions to monitor critical applications and infrastructure.

• Configure and customize Cisco APM agents, collectors, and dashboards.

• Define application performance baselines, thresholds, and alerting rules.

• Proactively monitor application performance and identify potential issues.

• Analyse performance data and troubleshoot performance problems.

• Collaborate with application and infrastructure teams to resolve performance issues.

• Optimize application performance by tuning application and infrastructure configurations.

• Perform regular maintenance and upgrades of Cisco APM solutions.

• Ensure the availability and reliability of the APM infrastructure.

• Provide technical support to users of the APM tools.

• Create and maintain documentation for the APM environment.

• Stay current on the latest Cisco APM features and best practices.

Requirements

• Bachelor's degree in computer science, network engineering, or a related field.

• 2 or more years of relevant experience with maintaining AppDynamics in a production environment.

• Possesses ACIP (AppDynamics Certified Implementation Professional) certification or can attain within 3 months.

• Has working experience with programming languages (e.g., Java, .NET, JavaScript)

• Strong understanding of large-scale application deployment architecture and challenges in both on-premises and cloud environments

• Working experience with other observability industry platforms (Datadog, Dynatrace, etc.) and cloud experience is a good to have.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

Scope of Work :

• Installation, Addition, Change, Move
• Activities performed in customer’s sites;
• Includes Technical site survey, Wifi passive site survey, Site preparation, Staging,
• Installation, support on migration, and Day 1 onsite support.
• Installation involving rack/stack, and input of basic configurations for remote access.
• Equipment include routers, LAN switches, Wireless LAN, firewall, etc.
• Brand/Manufacturer include CISCO, Avaya, Riverbed, Huawei, Palo Alto, UPS, Microsoft, etc.

Maintenance:

• Provide a 7-day x 24-hours basis on-call services
• On-standby support with SLA 7*24*4.
• Replacing any field replaceable units required and returning the equipment to normal operational condition;
• Installing requested engineering changes, or any required software.
• Re-packing of returning equipment for RMA return.

Skillset:

• 3 years of experience.
• Strong internetworking skills.
• Ability to understand technical documents and follow instructions.
• Basic command of English

On your day to day:

• Handle multiple projects and provide network design and deployment support from project initiation to closure.
• Follow network standards and configuration templates to prepare Network Design Documents (NDD) and submit for review and approval. Create Build Packages that includes implementation plans, test plans and network changes.
• Oversee the deployment of Build Packages on the corporate data network. Implement network changes during the allowed weekend green zone window.
• For some large/complex projects, you will be required to represent network domain in a virtual team and effectively communicate and liaise with business/technical stream owners.
• Assist with knowledge transfer of new products to internal teams.
• Assist in the development of & implementation of processes to allow repeatable designs with the view of provisioning automation and efficiencies.
• Prepare and submit all required project documentations for audit purpose & project closure

Qualifications:

• Proven experience (5+ years) working with Cisco and Arista network devices (routers and switches).
• Minimum of at least CCNP or equivalent.
• Strong working knowledge of following routing protocols: BGP, OSPF.
• Experience on WAN technology, e.g. Metro Ethernet, MPLS. VPLS, IPLC etc.
• Preferable with working experience on using Multicast in a Cisco/Arista environment.
• Preferable with working experience in large financial or banking network operation/implementation team.
• Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting).

• Study and analyse utilization of the network capacity resources, plan and implement changes to optimise and expand the network.
• Generate monthly reports via digital inventory to monitor network utilization, analyse trends and provide suggestions for improvement.
• Ensure all inventory assets, utilization, circuit routings are updated in the digital inventory in a timely manner.
• Streamlined process for inventory control, to achieve leaner and efficient operations.
• Document network design, configurations topology diagrams for ongoing processes, references and training purposes.
• Collaborate with various internal stakeholders such as AM, CS, PM for capacity request and new sales order.
• To work with external parties including bilaterial partners and vendors.
• Perform Ad-hoc restoration during outage, plan restoration using existing available capacity within specific SLA.
• Manage different projects, monitor timeline and resources to ensure project delivery within specific timelines.
• To remain on standby via call during assigned week to support Operations and respond to urgent request and outages for circuit restoration.
• Go on site for assigned activities to work with vendors for system planning and implementation and migration activities.
• Perform all other duties and responsibilities as assigned by supervisor.

Skills for Success:

• Nitec / Diploma in Engineering/Telecommunications or in relevant field.
• Goal-oriented with good analytical skills to solve problem. Candidate must be committed and driven to deliver projects assigned on time.
• Able to work independently with minimum supervision.
• Experience in telecom environment with focus on transport network, optical transmission and ethernet technologies.
• Good understanding of transport network architectures including OTN and Ethernet, DWDM.
• Good technical skill set with knowledge of L2 and L3 networking and strong understanding of TCP/IP, IP addressing, and routing protocols.
• Experience with networking hardware from major vendors.

Responsibilities

As a System/ Network Engineer, you will be responsible for the following:

System And Network,

Able to configure CISCO, Fortinet, Juniper, Firewall & Antivirus, and other security software.

Experience with CISCO core switches, Access Points (Wireless) such as Aironet / Meraki / HP Aruba is a plus.

Familiarize with CISCO Network LAN & WAN design.

Pre-sales to Point to Point and Client VPN.

Setup and perform troubleshooting with network technical skills, including CISCO Routers, CISCO Switches, wireless devices, Fortinet Firewalls, Load Balancers, and system management tools like Network Analysis.

Install WINDOWS Server O/S, WIN 11, Microsoft 365, Microsoft Platform for Servers, and PCs with hands-on experience in setup and configuration.

Knowledge of setup/configure VMWare, Exchange Server, SQL, and Virtual Server, along with hardware configuration experience (Server, external backup, UPS) in FAS System, HPE Storage, Synology NAL, etc.

Job Description

Rack/stack IT Equipment.

Installation/configuration of various OS (Windows, Linux, Vmware).

Work closely with Team Leader to meet system delivery milestones.

Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.

Assist in day-to-day operation of the System Delivery team.

Carry out other technical related duties that may be required.

Design and implement LAN, WAN, VPN, and wireless networks.

Configure and Network security appliances such as firewalls, routers, and switches.

Requirements

Diploma/Degree in Information Technology, Computer Science, Engineering or equivalent

Able to configure/design and provide consultation for Cisco Switches, Router and Fortigate Firewall

3 – 10 years of relevant experience in server implementation / operation / administration for Vmware / Storage / Redhat / Windows.

Good analytical and problem-solving skills

Possess initiative with positive working attitudes

Strong teamwork, communication and interpersonal skills

Ability to work after office hours/weekend for systems preventive maintenance

Our Client is an established company in Singapore, who is seeking to recruit a Network Security Engineer to join their Platform Engineering Team.

Network Security Engineer

The Network Security Engineer i is accountable for assisting with developing the design and for implementing a highly secure corporate data and voice network infrastructure in accordance with prescribed architecture and Infosecurity guidelines. The corporate network is an international network, bound by separate security domains based on the sensitivity of traffic and services. Network security is enforced at cross-domain boundaries and also at the points-of-interconnect to the Public Internet and third party service providers. The enforcement of network security at these points ensures the safety and security of all corporate information where only authorised access is possible on an ongoing basis

This role represents an expert technical level, as such demands the ability to operate without supervision for extended periods of time, and the exercising of judgement in consultation with other senior team members.

In addition this role may act as a technical adviser towards documenting security infrastructure housekeeping and related processes.

• Professional Degree or Diploma qualified in Networks Engineering, Telecommunications or related discipline.

· Strong skills in Checkpoint firewalls

· Advanced knowledge of LAN, WAN and Data Centre network architectures and enterprise design.

· Extensive experience and specialist skills in the design and configuration of networking/communications infrastructure, including the ability to support a variety of technologies..

· Intermediate project management skills and an ability to prioritise multiple tasks – ability to meet tight schedules and cost targets without compromising customer requirements.

· Ability to control project design and planning activities associated with small to large sized network infrastructure development projects.

· Ability to effectively control and manage issues, risks, dependencies and changes in scope associated with network infrastructure projects.

· Excellent written and oral communication skills coupled with a customer service orientation.

· Excellent presentation skills and an ability to convey ideas at all levels to both technical and non-technical audiences

· Experience and ability to build and maintain strong technology vendor partnerships.

· Excellent analytical and reasoning skills in solving complex problems

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturer - RFID security systems and wireless
• Position Title: Systems & Network Engineer/ Network Engineer
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Monday to Friday – 8.30am to 6:15pm)
• Salary Package: Up to $5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Collaborate with other domain specialists to design technical solutions that meet business requirements.
• Develop solution designs, project documentation, and material bills based on customer needs.
• Conduct evaluations, Proof of Concept trials, and liaise with vendors to understand product offerings.
• Support project implementation including system administration, network support, and training in Windows/Linux environments.
• Perform network troubleshooting, upgrades, and ensure compliance with cybersecurity standards.
• Manage ad hoc technical tasks and document system specifications.
• Stay updated on networking trends and pursue necessary vendor certifications.
• Any other assigned duties.

APPLY NOW!!!

• Bachelor’s degree or Diploma in Computer Science or a related field.
• 3-5 years of experience in network design and project implementation.
• Proficiency in Microsoft Windows and Linux environments.
• Strong knowledge of cybersecurity principles, network security, TCP/IP, and risk management.
• Experience in virtualization, as well as on-premise, hybrid, and cloud networking.
• Effective communication skills and the ability to work independently.
• Hands-on experience with server and network hardware setups and software configurations.
• Knowledge of CCTV, audio/video systems, and IP communication technologies.
• Professional certifications (e.g., CCNP, CISSP) preferable.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Reporting to Chief Information Officer, the candidate will be supporting Information Technology (“IT”) network and security function under IT Department (Infrastructure Support).

Responsibilities:

• Designing and implementing network solutions in a hybrid-cloud environment and/or improving the efficiency of current networks
• Arranging scheduled upgrades, investigating issues, and incident handling with the customer side
• Installing, configuring, monitoring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP, etc., to support application requirements as well as maximizing network efficiency and security
• Reviews and develops IT security frameworks, policies, processes, and procedures
• Responsible for monitoring security operations and performing security assessments in IT network components
• Pro-active engagement and execution of IT infrastructure security projects to prevent cyber-security incidents and conduct security incident root cause analysis
• Develop education materials and conduct Masterclass training to increase IT security awareness across the organization
• Providing network support for production, office, and end-user environments
• Performing trading/clearing member connectivity tests and circuit migrations
• Provide support and technical expertise for Cloud related issues and projects

Requirements:

• At least 3 years of hands-on network engineer experience;
• Knowledge of Hybrid and Cloud Networking, with some experience with large-scale infrastructure private and public cloud design, build, operation, and migration projects;
• Network certificates of mainstream cloud platforms are highly preferred;
• CCNP certified and Systems administration experience (preferred)
• Knowledge of VPN configuration and troubleshooting
• Knowledge of data center installation and cabling standards
• Strong communicator with oral, written, and presentation abilities in English
• Some proficiency in Mandarin advantageous to liaise with Chinese counterparties

• Oversee the setup, upkeep, and management of servers, networks, and cloud infrastructure.
• Design, implement, migrate, troubleshoot, and maintain IT network infrastructure, focusing on backup, security, redundancy, and disaster recovery.
• Analyze and validate network architecture through usability testing, providing recommendations for upgrades.
• Monitor and report on network performance and status to key stakeholders.
• Plan and manage the deployment and maintenance of end-user computing devices.
• Coordinate and execute tasks for IT operations projects.
• Support the implementation of ISO27001 information security measures and associated security systems.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in digital infrastructure architecture, network design, and cybersecurity strategy.
• Proficiency in cloud platforms, network monitoring tools, and cybersecurity frameworks.
• Strong analytical skills and the ability to communicate complex technical concepts to non-technical stakeholders.

To apply, please visit www.gmprecruit.com and search for Job Reference:

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description & Requirements

Mandatory Skills : Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

Certification: CCNA

Preferred Skills Network - Routing and Switching, Firewall Administration and Operation
Brief Job Description
• Provide technical support, propose solutions, and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Assist in preparation of proposals and solution presentations.
- Able to lead a team of network engineers (size).
- Attain key certifications for partnership with key vendors.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact

The Instructor Operating Station (IOS) is the main interface in which Flight Instructors and Operators will use, to perform planning, controlling of the training environment, observation, and instruction delivery to pilot trainees within a simulator system. We are looking for someone to join us as a Simulation System Engineer, to co-build solutions together with our IOS team members. These solutions will contribute to our state-of-the-art Air Simulator project’s delivery to our end users.

Be Part of Our Success

• Working closely with other simulator subsystem teams, to ensure proper integration with the various simulator subsystem components (e.g. communication systems, networking, bots, etc).
• Generating engineering documentation within the team, to document the various requirements, design, and test areas to be developed.
• Overseas travel for training, meetings or deployment can be expected.

Qualities We Value

• At least 3-4 years of experience in related field.
• A willingness to learn a wide array of network and virtualisation technology and technology areas.
• While company-sponsored training courses and guidance will be provided, independent learning and being a team player is required, to fit into the team’s culture.
• Being comfortable to engage and communicate with end users, customers will be a plus.
• Strong knowledge of networking technology is a plus.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Visit https://www.stengg.com/en/defence/training-and-simulation/modelling-simulation-training-systems/ for an illustration on what we do…

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Responsibilities

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

• Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA.
• Design, architect and build network and security solutions, frameworks, automation and orchestration to secure IT System and Infrastructure. Apply security best practices at the data center infrastructure, system and application levels.
• Participates in technical research and development to enable continuing innovation of IT services
• Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required
• Perform daily rectification of IT operational issues and change requests within expected service level agreement.
• Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc.
• Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment.
• Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers
• Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes
• Perform schedule maintenance routine and update records for performance analysis.
• Responsible for planning and deployment of new and existing systems for internal and external
• Maintain process documentation and follow approved standard operation procedures (SOP).
• Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc

• Minimum Diploma or Degree in Computer or other IT related field of study
• Basic network certifications such as CCNA preferred
• ITIL v3 or v4 preferred
• Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances).
• Working experience in multiple areas like OS, databases, applications, networking devices, storage devices, firewalls, IDS/IPS, orchestration and virtualization technologies, etc.
• Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers)
• Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, Openstack, etc
• Basic understanding of cloud / enterprise networking and security best practices
• Knowledge of OS/Application security hardening.
• Excellent networking concept and Switch & routing knowledge
• Possess a strong sense of urgency
• Problem solving skills and ability to work under pressure
• Good command of English, both written and spoken.
• Customer focus, continuous learning, decision making and gaining commitment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Role and Responsibilities:

• Designing, implementing, maintaining, and supporting local and remote portions of the PCI-DSS enterprise financial network.
• Deploy InfoSEC-approved DC architecture based on existing best of breed design and emerging trends.
• Management of Campus/Partner connectivity via LL, VPN (Virtual Private Networks) (IPSEC and SSL (Secure Sockets Layer)) & SDWAN
• SSL/TLS certificate management.
• Application Delivery management via DEV/QA/UAT/Prod support.
• Triage support for all LAN/WAN/Cloud related operations and infrastructure.
• Manage circuit provisioning, activations, and troubleshooting.
• Conducting regular security assessments of the enterprise IT environment.
• Participating in design and strategy meetings for assigned IT projects for the enterprise.
• Evaluating existing communications systems, identifying deficiencies, and making network performance recommendations.
• Installing and configuring Physical Servers, Host VM’s and Data/Voice Communications equipment as needed inside the APAC region offices and datacenter’s.
• Responsible for performing off-hours maintenance as required.

Required Skills:

• Network+/KCA/CCNA/CCNP/NSE4/CISSP preferred.
• Conversational competency in Cantonese and/or Mandarin to work with APAC partners and providers.
• Bachelor’s degree or equivalent education and/or experience.
• IPS (Intrusion Prevention System), DDOS (Distributed Denial of Service), 802.1X, NAC (Network Access Control), ISE, AV implementation experience.
• ISO 8583, PCI-DSS, GDPR (General Data Protection Regulation) compliance and standardization knowledge a plus.
• Scripting in TCL, knowledge of VMware ESX, Coralogix, Netreo, OpsGenie, Wireshark/PCAP analysis, ELK, Wazuh, Fortinet Fabric technologies (client, sandbox, gate, analyzer, VDOM’s/ADOM’s., AP’s)
• Dynamic Routing knowledge of OSPF, iBGP, eBGP
• F5 LTM VE (Virtual Edition) Knowledge, iNAC/eNAC knowledge
• Knowledge of HPE (Hewlett Packard Enterprise), Dell, Cisco Switching Checkpoint/SPLAT familiarity.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

About the Company

Our Client is an information technology service provider offering consulting, systems integration, maintenance and managed services to enterprise customers

Responsibilities

We are looking for a Network Engineer to design, deploy and maintain network infrastructure and solutions for clients in various industries.

• Design and implement secure networking solutions;
• Install, configure, and manage network devices;
• Troubleshoot escalated network issues and work towards effective resolution;
• Maintain detailed technical documentation for all network-related configurations and procedures;
• Monitor and enhance network performance, ensuring high levels of availability and stability;
• Drive improvements in scalability, capacity, security, and overall system efficiency;
• Support project deployment, ensuring successful implementation of network solutions.

Requirements

• Tertiary education in information technology or any relevant discipline;
• Certification in networking technologies would be an advantage;
• At least 3 years of experience in network infrastructure, ideally within a systems integration environment;
• Strong knowledge of wired and wireless network deployment and related technologies;
• Familiarity with routing and switching protocols and practices;
• Excellent organizational skills and the ability to prioritize tasks effectively.

Employment Details

• This is a 1-year renewable contract, convertible to permanent.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Responsibilities

• Respond and handling of customer requests/queries

• Incident resolution

• Change and Service Request fulfilment

• Problem ticket closure

• Preventive maintenance tasks fulfilment

• Vulnerability assessment

• to assist the Team Lead/Operations Manager to train and guide junior team members

• Develop and enhance NOC team capability

• Analysing, troubleshooting and correcting network problems remotely and on-site

• Responsibility for documenting incident RCA report the configuration of the system and (network) system performance tuning

• Responsibility for security compliance, patching, health check & hardening remediation

• Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems

• Performing standard or project change request as per change window

• Provide on-call 24 x 7 support on a rotating basis

• Responsible for applying operating system updates, patches, and configuration changes

• Perform Preventive Maintenance

• Participate in customer weekly sessions

Requirements

• Degree in Computer Science / IT or equivalent

• Minimum 3 years of experience in in Network support and maintenance (LAN/WAN/Cloud)

• Minimum CCNA Certified

• Experienced in network/security administration in enterprise DC and Public Environment

• Experiences in supporting firewall /network product such as Cisco routers & switches, Cisco Firewalls, Cisco ACI, Aruba, Infoblox, Citrix load balancers, Solarwinds etc

• Experienced in troubleshooting system and network problems, diagnose and solve hardware/software issues, analysing system logs and identifying potential issues/incident

Licence no: 12C6060

We are looking for an experienced and dedicated Senior Network Engineer to join our team in delivering enterprise-level network services . This role involves designing, deploying, and managing innovative network solutions while collaborating with various stakeholders to enhance service delivery and satisfaction.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $9k (basic) + AWS
• Job Type: 1 year contract

Key Responsibilities:

• Provide enterprise-level network services to Public Service agencies.
• Drive new initiatives and enhancements to leverage advanced network technologies for forward-looking solutions.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver network-related projects.
• Work with Central ICT Infrastructure teams to design optimal network solutions tailored to existing and future infrastructure needs.
• Execute projects to standardize network services across agencies, reducing operational overhead and improving service satisfaction.

Requirements:

• Bachelor’s degree in Computer Science, Computer/Electronics Engineering, Information Technology, or a related field.
• 5+ years of experience in designing, deploying, and managing enterprise-level network services.
• Strong technical expertise in network technologies, with knowledge of infrastructure security.
• A proactive and dedicated individual with excellent leadership and multitasking abilities.
• Strong communication and presentation skills, with the ability to influence stakeholders effectively.

Apply Now to take the next step in your career journey.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

• Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers

• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard

• Relevant Experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system

• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA)

• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region

• Establish a plan of action to resolve the problem and implement the network solution

• Support change requests for network solutions & services

• Manage automation of deploying network infrastructure with other teams including country IT

• Assist in IT project planning, coordination, and implementation in the region

• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, SD-WAN, etc.)

• Participate in new business initiatives (e.g., digitization) as a Network SME, Implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.

• Manage and coordinate with vendors in achieving KPIs in system operations.

• Document process, procedures, work instructions, system diagrams, inventory, etc.

Requirements

• At least Diploma in Computer Science or its equivalent disciplines

• Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors

• Minimum 5 years’ experience supporting regional network operations and implementation

• Proficiency in network protocols and security, Azure/AWS Cloud.

• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs)

• Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring

• Cisco (CCNA / CCNP), CCIE ,CCNP or other network certifications is preferred.

Licence no: 12C6060

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In today's rapidly evolving digital landscape, trust and collaboration are essential in mitigating cyber risks and enhancing security.

We are looking for a dedicated Cloud Infrastructure Engineer (Network Specialist) to join our dynamic team! This role is critical for designing, implementing, and managing cloud network infrastructures that support our business objectives.

A brief summary of your job responsibility:

• Implement, operate and manage service-wide network infrastructure systems and services.
• Configure and troubleshoot network devices, including routers, switches, firewalls, and wireless access points / controller.
• Perform regular maintenance and/or patching to ensure the security, efficiency, and reliability of the network infrastructure.
• Prepare detailed documentation and reports for network configurations, processes, and service records.
• Work with the operations leads in ensuring the smooth operations management and enhancement of the service-wide network infrastructure systems and services.
• Work with the Agency stakeholders, service counterparts, operations leads and vendors in ensuring the smooth delivery of services and in meeting the SLA (Service Level Agreement) for the service-wide network infrastructure and services.
• Work with the service counterparts and participate in the matters related to procurement, asset management and audit of the service-wide network infrastructure and services.
• Perform network automation, i.e. capturing user requests from portal, to triggering workflow and implementing backend changes such as routers, firewalls, switches, etc.
• Overseeing all stages of network automation including prototyping, design, development, testing, releases and post support, including continuous enhancements.
• Develop and review the codes (e.g. in HTML, JavaScript, JSON, Python, etc) to ensure feature releases or enhancements are well-tested and ready for production.

To succeed in this role, you will ideally have:

• Minimum 5 years of relevant experience in network operations / implementation role
• Proven expertise in network switching and routing
• Strong understanding and hands-on experience in TCP/IP, NAT, QoS, Spanning-tree, Trunking, Dynamic routing (OSPF, BGP)
• Highly proficient with hands-on experience in one of the following network areas: DNS / DNSSEC, Proxy, VXLAN / Data Centre Network, MPLS / IPSec VPN / WAN / SD-WAN
• Proficient in configuring and managing firewalls (e.g. Palo Alto, Checkpoint, Cisco Firepower) and/or network load balancers
• Working experience in programming in Python, Ruby, Javascript, Powershell, Bash or Batch scripting is an added advantage.
• Experience in deploying and managing IT infrastructure systems with configuration management tools such as Ansible, Chef or Puppet
• Good problem-solving and analytical skills
• Excellent time management skill and able to work independently in a fast-paced setting
• Good communication skills and keen to learn new technologies
• Candidates who possess industry certifications such as CCNA, CompTIA Network+, JNCIA-Junos, Palo Alto Networks Certified Network Security Administrator
• Experience with network monitoring tools and network management software
• Familiar with cloud networking and virtual environments
• Preferably familiar with Government ICT environment and/or with experience in hosting environments
• Experience in implementing and/or managing large scale enterprise data centre networks that contained minimally 1000 network points
• Experience in implementing and/or managing a WAN consisting of minimally 10 sites
• Experience in setting up Wi-Fi solutions, including AP and controller configurations

Join us to build a meaningful career with Assurity Trusted Solutions, where your talent and expertise will make a significant impact!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest in our company, and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Responsibilities:

• Maintain and enhance the operational efficiency of network infrastructure to meet business needs.
• Implement and maintain network configurations, including routers, switches, firewalls, and load balancers.
• Monitor network performance and proactively identify and resolve issues to minimize downtime.
• Coordinate with cross-functional teams to implement changes and updates to the network environment.
• Develop and maintain operational documentation, including network diagrams, procedures, and runbooks.
• Able to travel to various site in Singapore for network outfitting projects
• Provide support for network-related incidents and escalations.
• Provide after-hours support as needed.

Requirement:

• Local Diploma in Information Technology, Computer Science, or related field.
• 3 years of experience in network engineering or operations roles with relevant network experience.
• Proficiency in networking protocols and technologies, including TCP/IP, VLANs, OSPF, BGP, VPN, and DNS.
• Minimum CCNA or equivalent certification
• Hands-on experience with Cisco, Juniper, or equivalent networking equipment.
• Strong troubleshooting and problem-solving skills with a focus on operational efficiency.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

We are seeking a skilled Regional Network Technical Lead to oversee the network infrastructure across Asia. This is a 12 months extendable contract role. There is a possibility for this role to convert to a permanent headcount based on the performance.

Job Description & Requirements:

You will play a pivotal role within our Global Team, focusing on designing, building, optimizing, and ensuring the security and reliability of our network systems. Collaboration with our group entities across the region is key to this role.

Responsibilities:

• Accountable for the design and evolution of APAC Shared Offices Network in alignment with Central strategy and policies.
• Architect and oversee the deployment of enterprise-level firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
• Serve as the primary Network point of contact for Group entitities already part of Shared Offices or new entities joining.
• Proactively analyze network traffic and performance to identify and address bottlenecks or security risks.
• Develop and implement network security strategies in collaboration with security teams to safeguard critical assets.
• Manage Network Inventories and ensure readiness of critical equipment warranties and maintenance across the regional Network.
• Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Oversee network troubleshooting efforts, mentor operations members and group entitities peers, and lead root cause analysis of complex issues.

Support Network Central:

• Act as the Regional Network expert supporting operations in the Singapore Telco Node and potentially other Asia and worldwide Telco Nodes.
• Manage on-site operations at the Singapore Telco Node on behalf of the Network Central team.
• Lead network-related projects for the Singapore Telco Node, including configuration preparation and collaboration with vendors and central teams for successful implementation.
• Ensure regional Group entitities adhere to Network Central standards and escalate any deviations.

Preferred Qualifications:

• 10+ years of extensive network administration experience, including leadership or mentorship roles.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Exceptional troubleshooting and analytical skills, capable of quickly resolving complex network outages.
• Strong communication and collaboration abilities, effective in both technical and non-technical settings.
• Experience in multinational environments with complex organizations, collaborating across diverse teams.
• Customer-oriented mindset with a focus on problem-solving and continuous service improvement.
• Ability to manage multiple projects, prioritize tasks, and deliver results in a fast-paced environment.

Argyll Scott Consulting Pte Ltd

Key Responsibilities:

• Participate in rotational maintenance standby duty to provide 24x7 support, as pre-assigned by the team lead (Level 2).
• Ensure that Service Level Agreements (SLA) are met for every fault case.
• Escalate issues promptly when a fault case exceeds the knowledge or capabilities of Level 1 support.
• Handle daily call assignments during office hours when not on standby.
• Perform weekend or after-hours duties, even when not on standby, if required.
• Conduct preventive maintenance tasks, including but not limited to hardware inventory management.
• Manage cases from initiation to resolution, ensuring proper and timely updates to incident tickets.
• Obtain certifications required to support key customers effectively.
• Undertake new assignments as directed by the Operations Manager or TSM.

Required Skills:

• Basic knowledge of Cisco and Alcatel switches, routers, and wireless networks.
• Basic network troubleshooting skills at both Layer 2 and Layer 3.
• Foundational understanding of network security principles.
• Basic server administration knowledge.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

We are seeking an experienced and detail-oriented Network Security Engineer to join our team. The ideal candidate will have hands-on experience in managing and configuring Cisco wireless infrastructure, switches, and routers, as well as proficiency with Palo Alto and Checkpoint Firewalls.

Key Responsibilities:

Cisco Wireless Infrastructure Management:

• Configure, deploy, and manage Cisco wireless access points and controllers to ensure reliable wireless network connectivity.
• Troubleshoot and resolve issues related to wireless network performance, coverage, and security.
• Managing the Cisco ISE.

Cisco Switches and Routers Management:

• Install, configure, and maintain Cisco switches and routers for optimal network performance.
• Perform network troubleshooting, identify bottlenecks, and implement solutions to ensure network reliability.

Firmware Upgrades:

• Upgrade firmware for wireless devices, routers, and switches as part of regular network maintenance and improvement.
• Ensure minimal disruption during firmware updates and troubleshooting any issues that arise.

Network Monitoring with SolarWinds:

• Utilize SolarWinds for continuous monitoring of the network infrastructure, including switches, routers, and wireless systems.
• Respond to alerts, troubleshoot network issues, and optimize network performance based on monitoring data.

Firewall Management (Palo Alto, Checkpoint):

• Configure and maintain Palo Alto and Checkpoint firewalls to ensure network security and integrity.
• Monitor firewall performance, implement policy changes, and respond to any security incidents or alerts.

Required Skills and Qualifications:

• Proven experience in managing and configuring Cisco wireless infrastructure, switches, and routers.

• Strong knowledge and hands-on experience with SolarWinds network monitoring tool.

• Proficiency in managing Palo Alto and Checkpoint firewalls.

• Strong troubleshooting skills for network and security-related issues.

• Ability to perform firmware upgrades for network devices and equipment.

• Familiarity with network security practices and protocols.

• CCNP (Cisco Certified Network Associate) certification or equivalent is a plus.

• Experience with network documentation and creating network diagrams.

Preferred Skills:

• Advanced Cisco certifications (CCNP) or equivalent.

• Knowledge of other network security platforms.

• Experience in implementing network automation or orchestration tools.

Personal Attributes:

• Strong problem-solving skills and ability to work under pressure.

• Excellent communication and collaboration skills to work with cross-functional teams.

• Self-motivated and able to manage multiple tasks and priorities.

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology.

• Minimum of 8 years of experience in a similar role.

In this role, you will play a crucial part in ensuring our network remains secure, reliable, and efficient. This is a 2 years contract role with possibility of extension and/or early conversion to perm.

Responsibilities:

Manage the enterprise network infrastructure in the Asia Pacific region, involve managing user communication during corporate network project rollouts and network-related tasks, embrace cloud computing platforms, software-defined networking, manage and coordinate with vendors.

• Manage the enterprise network infrastructure in Asia Pacific which includes configuration and maintenance of firewall, VPN, IPS/IDS, WAN communication device, router, LAN switches, WLAN network, RADIUS, DNS and DHCP servers.
• Manage software /network vendors in BAU work and also project management in relevant network related projects.
• Manage user communication in corporate network project rollout, and network related tasks.
• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standards.
• Relevant Experience in Firewall configuration, IPS/IDS, switch, router, servers (DNS, DHCP, RADIUS authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system.
• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA).
• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region.
• Establish a plan of action to resolve the problem and implement the solution.
• Support change requests for network solutions & services.
• Manage automation of deploying network infrastructure with other teams including country IT.
• Handle complaints promptly, and ensure timely escalations to the relevant parties when needed.
• Assist in IT project planning, coordination, and implementation in the region.
• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, etc.)
• Participate in new business initiatives (e.g., digitization) as a Network SME.
• Manage and coordinate with vendors in achieving KPIs in system operations.
• Document process, procedures, work instructions, system diagrams, inventory, etc.

Required Experience

A minimum of five years of experience in supporting network and security operations within complex enterprise environments, including vendor management, SD-WAN management, and network governance.

• At least Diploma in Computer Science or its equivalent disciplines in a relevant field from an accredited college, university, or equivalent.
• Hands-on experience with TCP/IP and data packet capture analysis, networking fundamentals, common network services.
• Good working knowledge supporting Cisco, Fortinet, Palo Alto, Azure/AWS Cloud.
• Experience with IT Service Management practices, tools, processes, procedures, and standards.
• Excellent knowledge in most aspects of IT networking, infrastructure, security, data centers, data protection, storage and hyperconverged systems.
• Ability to develop documented processes as needed for networking, infrastructure, security, operations, data centers, data protection and storage.
• Proven success in working as part of a high-performance technology team, collaborating with 3rd party vendors and interfacing seamlessly with business partners.
• Experience with IT Security protocols and best practices.
• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs).
• Experience with following technologies: Cisco 9000 series, Cisco Smart licensing, QoS, IPSEC, SD WAN, SolarWinds monitoring.
• Cisco (CCNA / CCNP) and/or Fortinet NSE 4 certifications or other network certifications are preferred.