Responsibilities

• Responsible for Network related incident and change management

• Responsible for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration

• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements

• Provide firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

• At least 5 years of experience in administration and implementation

• Good knowledge of the following, but not limited to:

1. Firewall technologies(high availability, virtual firewall concept)

2. IP load balancer

3. Distribution and core switches

4. Router configuration(high availability)

5. LAN and WAN administration

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

• Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems

• Proficient in troubleshooting skills

• Effective communication skills

• Self-driven and ability to work independently

Licence no: 12C6060

• Experience in AIOPs solutions for network monitoring, analytic and automation
• Maintaining AI-Driven tools with existing network infrastructure for predictive analytics, anomaly detection, and root cause analysis
• Basic knowledge in automating network tasks and workflows using AIOPs tools and low to no code programming
• Analyze network data to identify trends, optimize performance, and improve security
• Configure, and manage Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implement and maintain Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administer Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilize SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Manage and maintain ClearPass Policy Manager for network access control and policy enforcement

Job title: IT Engineer

Work Location: Singapore, On-Site

Position Overview:

The IT Engineer is responsible for the IT Operations and Maintenance of the company. You will work closely with our Global IT Department to ensure the optimal performance, security, and reliability of our IT infrastructure.

Responsibilities:

IT Environment and Policy:

• Ensure a seamless IT working environment by implementing and enforcing IT policies and procedures according to our company guidelines.
• Provide responsive IT Helpdesk services and conduct necessary training sessions internally to enhance team proficiency.

IT Procurement Management:

• Oversee IT procurement activities, including but not limited to laptops, desktops, monitors, accessories, network devices, and software.
• Collaborate with vendors to ensure cost-effective and timely acquisition of IT equipment and services.

Server Management:

• Install and provide support for server hardware and operating systems.
• Manage Microsoft Active Directory, ensuring user accounts, permissions, and security policies are properly configured.
• Configure and maintain essential server components such as Antivirus servers, File and Print infrastructure, and other critical services.

Networking:

• Monitor, manage and enhance WAN/LAN accessibility and security.
• Collaborate with the network team to optimize network performance and address issues promptly.
• Implement improvements to ensure the reliability and efficiency of the network infrastructure.

Security Services:

• Implement and enforce IT security policies to safeguard organizational assets.
• Conduct vulnerability management to identify and address potential security risks.

Qualification/ Requirements:

• Bachelor’s degree or higher in Computer Science or related technical field.
• Minimum of 3 years of practical experience in IT.
• Hands-on experience in networking configuration, IT device maintenance, troubleshooting, and security reinforcement.
• Familiarity with Linux operating systems and system optimization is a strong plus.
• Proactive approach to handling responsibilities with a strong sense of duty.
• Excellent communication skills to effectively interact with team members and end-users.

Title: Network Manager - IT

Reach out at [email protected] or WA at +65 92333815 for quicker response.

JD:

• Required skills: Experience in leading team members in global settings.
• Minimum 10 years work experience in network operations
• Minimum 4 years’ experience in enterprise network design including Azure cloud; international experience desired.
• Hands on experience in planning, design & implementation of network architecture
• Understanding of Azure cloud and data centre network architectures.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred

Travel requirements: 10%-15% of time

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments.

• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

• Performs commoditized activities which may include monitoring, event management, service requests, and engineering.
• Perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight.
• Build foundational experience in networks, systems, and production support.
• Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability.
• Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking.
• Interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management.
• Interface with various levels of senior management.
• Adherence and use of standards, product sets, templates, systems, and artifacts
• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practice

Requirements:

• Experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.
• Basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools).
• Strong communication and problem-solving skills are a must.
• Able to work on their own and successfully in team settings in various sizes and locations.
• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

NETWORK SUPPORT TECHNICIAN

The Network Support Technician will be responsible for executing and implement GPON (Giga-Bit Passive Optical Network) and ICT infrastructure needs of the customer’s IT networking environment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Job Responsibilities:

The Network Support Technician shall performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Implement ICT infrastructure solutions for Hotel Hospitality, HealthCare and Business Enterprise
• Co-ordination of tasks with sub-contractors & related vendors
• Setup & Installation of networking software / hardware equipment, & system integration with 3rd partry equipment
• Be able to perform simple troubleshooting and resolve IT issues
• Plan, organise and complete assigned tasks on time with end user, vendors and technical team
• Possess a proactive attitude and customers oriented
• Willing to travel overseas for work related tasks as when required
• Good communication, organization and analytical skills
• Be an independent and good team player

Pre-requisite Requirement:

• A Higher Nitec, Diploma or equivalent in Electronics, Electrical, Infocomm, IT engrg or similar.
• A valid driver's license and willingness to travel.
• Shall process B2B field experiences in maintenance service solutions to MNC or Enterprise Industry
• Min. 03 year working experiences in the Infor-comm Technology (IT) and Telecommunication or related industries will be an advantage
• Excellent interpersonal and negotiation skills.
• Ability to communicate with people at all levels with an independent, proactive, confident and professional attitude
• People person with a strong customer service attitude
• Ability to multi-task and work under pressure and independently
• Computer literate in Microsoft Office, TCP/IP, CLI and Cisco Command is preferable.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development.
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond self and are impact focused.
• Consider the needs, challenges, and objectives of every person they interact with
• Exhibit positive reinforcement to help others succeed.

About the role

Job Title: Global Network Service Manager

Works closely with and have impact on: All global functions

Reports to: Director, Global Infrastructure & Cybersecurity

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.

Duties and Responsibilities

Strategic

• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.

Operational

• Maintain and operate various networking technologies including:

1. Global networking including SD-WAN, MPLS, VPN, DNS, Radius, etc.
2. Network components such as routers, switches, wireless access points (WAP), SSL VPN.
3. Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
4. Automation experience (Ansible or Terraform).
5. Security products such as firewall, IPS, WAF.

• Hands-on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
• Lead and coordinate incident resolution across different internal and vendor teams.
• Collaborate with cross-functional IT teams to support network-related projects.
• Collaborate with the security team to develop and enforce network and security policies.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
• Develop and maintain network documentation and diagrams.
• Stay updated with the latest networking technologies and best practices.

Requirements

Experience

• Minimum 10 years work experience within network operations with at least 4 years’ experience in enterprise network design including Azure cloud.
• International experience is highly desirable.

Skills/Accreditations

• Passion to work for a growing medical technology organization.
• Understanding of Azure cloud and data centre network architectures, hands-on experience in planning, design & implementation of network architecture.
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
• Good communication skills with spoken and written English.
• Experience in leading team members in global settings.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork and interpersonal skills including strong persuasive techniques.

Academic Qualifications

• Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred.

Travel requirements

• Occasional travel, approximately 10% to 15% of the time.

*The position title and salary will be based on relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

We are seeking an eager System Administrator with an understanding of networks, and common software and concepts used in system administration. The ideal candidate will have some knowledge of hypervisors, common software systems (eg: Microsoft Entra) and basic cybersecurity fundamentals. The candidate will also be involved in the planning and deployment of IT and software systems to internal users.

Job Summary

We are seeking an experienced Lead Network Specialist to join our implementation team at Hitachi Systems Network Technologies, an Aruba Platinum Partner and ICT systems integrator. The ideal candidate will have extensive knowledge and experience in designing, implementing, and managing complex network infrastructures, with a focus on Aruba wired, wireless, and ClearPass solutions.

Key Responsibilities

- Design, implement, and manage customer network infrastructures, ensuring seamless integration with existing systems

- Conduct network assessments, identify areas for improvement, and develop strategic plans for network upgrades and optimizations

- Collaborate with cross-functional teams, including sales, engineering, and project management, to deliver comprehensive ICT solutions

- Provide technical leadership and guidance to junior engineers and technicians

- Develop and maintain technical documentation, including network designs, implementation plans, and as-built documentation

- Troubleshoot complex network issues, using advanced diagnostic tools and techniques

- Stay up-to-date with the latest Aruba technologies, solutions, and best practices

Aruba-Specific Requirements

- In-depth knowledge and implementation experience with Aruba wired, wireless, and ClearPass solutions

- Professional certifications in at least two Aruba areas, such as:

- Aruba Certified ClearPass Professional (ACCP)

- Aruba Certified Mobility Professional (ACMP)

- Aruba Certified Switching Professional (ACSP)

- Proven experience with ArubaOS, AirWave, and other Aruba management tools

General Requirements

- At least 3-5 years of experience with Aruba solutions

- Proven experience with data migration, network upgrades, and system integration

- Extensive knowledge of network technologies, including:

- Network security (firewalls, VPNs, access control)

- Network protocols (TCP/IP, DNS, DHCP)

- Network architecture (LAN, WAN, WLAN)

- Strong analytical, problem-solving, and communication skills

- Ability to work independently and as part of a team

- Strong customer-facing skills, with experience in presenting technical information to non-technical stakeholders

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Manage network operations activities and installation of network systems according to design specifications using AI automation.

AI skills are mandatory along with Network engineer skills.

Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.

Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.

Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.

• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.

Summary

The Infrastructure and Tools (Cisco AppDynamics) Operations Engineer focuses on the ongoing maintenance, support, and optimization of Cisco Application Performance Monitoring (APM) solutions after their initial deployment. This role requires a deep understanding of Cisco APM tools (AppDynamics) networking, application architectures, and ITIL practices. The engineer ensures the continued health, performance, and stability of the AppDynamics environment and its ability to provide valuable insights into application performance.

Job Scope

Implementation and Configuration:

• Support the implementation of Cisco APM solutions (AppDynamics) for customers

• Collaborate with clients to understand their application environments, business goals, and performance monitorin needs.

• Install, configure, and fine-tune Cisco APM agents and collectors to monitor applications and infrastructure components.

• Integrate Cisco APM with existing monitoring and management tools.

• Define and configure application performance baselines and thresholds.

• Develop custom dashboards and reports to visualize application performance data.

Performance Monitoring and Analysis:

• Proactively monitor application performance metrics (response times, transaction volumes, error rates, resource consumption).

• Analyse performance data collected by AppDynamics to identify bottlenecks, perform root cause analysis on outages, and pre-emptively alert for potential problems.

• Utilize Cisco APM tools to trace transactions, diagnose performance problems, and identify root causes.

• Collaborate with application development teams to optimize application code and infrastructure configurations.

Troubleshooting and Optimization:

• Troubleshoot application performance issues using Cisco APM tools and diagnostic techniques.

• Work with network, infrastructure, and application teams to resolve performance bottlenecks.

• Optimize application performance by tuning application parameters, infrastructure configurations, and network settings.

• Implement performance improvements and validate their effectiveness.

Maintenance and Support

• Develop custom queries and metrics to enhance visibility into key problem areas in customer environments.

• Perform regular maintenance and upgrades of Cisco APM solutions.

• Ensure the availability and reliability of the APM infrastructure.

• Provide technical support to users of the APM tools.

• Stay up to date on the latest Cisco APM features, best practices, and releases.

Documentation and Knowledge Sharing:

• Develop and maintain comprehensive documentation for the APM environment.

• Create knowledge base articles and training materials for users.

• Share knowledge and expertise with other team members.

Responsibilities:

• Support implementation and maintain Cisco APM solutions to monitor critical applications and infrastructure.

• Configure and customize Cisco APM agents, collectors, and dashboards.

• Define application performance baselines, thresholds, and alerting rules.

• Proactively monitor application performance and identify potential issues.

• Analyse performance data and troubleshoot performance problems.

• Collaborate with application and infrastructure teams to resolve performance issues.

• Optimize application performance by tuning application and infrastructure configurations.

• Perform regular maintenance and upgrades of Cisco APM solutions.

• Ensure the availability and reliability of the APM infrastructure.

• Provide technical support to users of the APM tools.

• Create and maintain documentation for the APM environment.

• Stay current on the latest Cisco APM features and best practices.

Requirements

• Bachelor's degree in computer science, network engineering, or a related field.

• 2 or more years of relevant experience with maintaining AppDynamics in a production environment.

• Possesses ACIP (AppDynamics Certified Implementation Professional) certification or can attain within 3 months.

• Has working experience with programming languages (e.g., Java, .NET, JavaScript)

• Strong understanding of large-scale application deployment architecture and challenges in both on-premises and cloudenvironments

• Working experience with other observability industry platforms (Datadog, Dynatrace, etc.) and cloud experience is a good to have.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Role Summary

Our client is seeking an experienced Network Professional to oversee our Group network infrastructure across Asia. As Regional Network Lead, you will lead strategic regional initiatives and ensure the operational excellence of client’s network infrastructure, guaranteeing secure, high-performing connectivity that empowers and drives business growth. This critical role oversees the design, implementation, and ongoing management of our network systems across the region, collaborating closely with global and regional IT and security teams, our partners.

Main Responsibilities

APAC Shared Offices Network:

• Responsible for the architecture, design, implementation, and ongoing evolution of the network infrastructure supporting client’s Shared Offices across the APAC region, ensuring alignment with client Central's network designs, strategy, and policies.
• Serve as the primary and on-site (Singapore) support contact for operations teams, and subsidiaries integrating with or currently using Shared Office network resources.
• Lead and contribute to strategic regional network initiatives, using an analytical approach to identify opportunities for group-level efficiencies and cost optimization.
• Proactively work with Operations teams to review network performance, analyze network events and security incidents, and implement preventative measures to address bottlenecks, vulnerabilities, and security risks.
• Manage network inventories, proactively maintain warranties and maintenance schedules for critical network equipment, and implement and maintain necessary security measures in collaboration with global and regional security teams.
• Establish and maintain comprehensive network documentation, including network diagrams, configurations, operational procedures, change management processes, and disaster recovery plans.
• Contribute to the development and maintenance of Group Network Blueprints, providing APAC-specific context and repeatable solutions.
• Accountable for the full lifecycle of regional network projects, from developing business cases and performing implementations to transitioning solutions to operations.
• This includes hands-on involvement in device deployments, configurations, and patching within office environments.
• Implementing and supporting the deployment of enterprise-level network solutions, including firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other necessary network devices.

Support for client’s Network Central:

• Oversee P1/P2 network troubleshooting efforts, guiding operations members and peers, and leading root cause analysis of complex issues, primarily for the Singapore Telco node (data centers) but potentially extending to other Asia Telco Nodes and globally.
• Manage incident and change support, on-site operations (including device installations and cabling), troubleshooting, and governance activities within the Singapore Telco Node (data centers) on behalf of the Network Central team.
• Proactively notify and serve as the primary technical contact to clarify the impacts of planned changes in client’s Shared environments.
• Manage network-related projects for the Singapore Telco Node, deploying hardware, patching, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
• Effectively collaborate with technology partners, vendors, and Central IT teams to enforce governance, deliver timely and successful project outcomes, and maintain seamless network operations.
• Organize network communities across the region to promote the sharing of solutions and best practices and capture new topics for Central’s attention.
• Ensure that Network Central standards are known, enforced, and used regionally.
• Establish and maintain detailed network documentation, inventories, change management procedures, and disaster recovery plans.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• Over 10 years of extensive network administration and implementation experience.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Prior experience handling network deployments and planning in office and data center environments is must.
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities with presentation skills, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations and across various teams.
• Customer-oriented mindset with a focus on problem-solving and constant service improvement.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 incident response and resolution.
• Experience with Meraki solutions (SD-WAN, Wireless, and LAN). (Preferred)

As an experienced solution architect (presales), you will be the trusted advisor for our customers through providing

technical leadership in solving their issues and achieve their business objectives. You will support the sales team by

proposing network / security solutions and answering questions related to the technical specifications and features

relevant to the business objectives.

YOUR RESPONSIBILITIES:

• Engage customers and vendors to deliver a fit-for-purpose and future-proof solution design that meet

their business objectives, adhering to project delivery framework and vendors’ product lifecycle.

• Prepare solution proposal based on tender specifications or client’s requirements.

• Define and coordinate solution deliverables, including bill of materials, scope of work definition,

professional services cost, maintenance cost, and any third-party products / services.

• Provide clear and articulated consultation and advisory on value-added solution and guidance to senior

leaders in clients organization.

• Contribute proactively to technology solution presentation and speaking engagement in network or

security events to promote company’s brand awareness and outreach.

• Drive overall integrity of the solution design that addresses client’s business objectives, timeline,

budget, and project risks.

• Act as solution expert to support resolutions for project issue escalation that impacting deliverables,

quality, or timeline.

• Provide technical expertise to other team members, as well as with other avodaq teams in Singapore

and globally.

• Keep up to date with the latest technology products in networking, to provide high-quality support in

current and future services.

YOUR PROFILE:

• University Degree in Engineering, Computer Science, Computer Engineering or equivalent.

• 5-7 years of experience in network and security architecture design and implementation.

• Highly articulate and detailed-oriented in technical aspects of the solution and implementation.

• Pronounced customer-interaction skills and network architectural skillset.

• Applies good analytic process to resolve customer issues and synthesize complexities into clear

communications and action plans.

• Hands-on, you are always on the lookout for the best solution - also if it requires independently diving into

new topics.

• Good business judgment, a comfortable, open communication style, and a willingness and ability to work

with teams.

• You can express yourself fluently in English in both written and spoken.

• Ability to communicate in Chinese and other languages are highly desirable.

• CCNP certification is mandatory.

• ITIL, CISSP, Cloud (AWS, Azure) and Expert level (CCIE) certification is a plus.

• Travel readiness.

**ONLY SINGAPOREANS, LTVP+, AND SINGAPORE PR MAY APPLY**

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Summary

We are seeking an experienced Senior Network Consultant to lead the design, implementation, and optimization of complex network solutions. This role requires strong expertise in networking technologies, troubleshooting, and client engagement to ensure robust and secure network infrastructures.

Key Responsibilities

• Network Design and Implementation:Develop and implement scalable network architectures, including LAN, WAN, VPN, and cloud-based solutions.
  Assess and recommend networking solutions based on business requirements.
  
• Troubleshooting and Maintenance:Diagnose and resolve advanced network performance and connectivity issues.
  Conduct regular network audits to ensure optimal performance and security.
  
• Security and Compliance:Implement and maintain security protocols, including firewalls, IDS/IPS, and network segmentation.
  Ensure compliance with relevant standards and regulations (e.g., ISO, GDPR).
  
• Client and Team Collaboration:Work closely with clients to gather requirements and present solutions.
  Lead and mentor junior team members in network best practices and technologies.
  
• Documentation and Reporting:Prepare technical documentation, including network diagrams, operational procedures, and reports.
  Provide regular updates and presentations to stakeholders.
  

Qualifications and Skills

• Educational Background:Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
  
• Technical Expertise:Proficiency in routing and switching protocols (e.g., BGP, OSPF, MPLS).
  Strong experience with network hardware (e.g., Cisco, Juniper, Fortinet, Palo Alto).
  Hands-on experience with SDN, SD-WAN, and cloud networking (e.g., AWS, Azure, Google Cloud).
  
• Certifications (Preferred):Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).
  Certified Information Systems Security Professional (CISSP) or similar.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Proven ability to manage projects and meet deadlines.
  

Work Experience

• Minimum of 3-10 years of experience in networking roles, with at least 3 years in a senior consultant capacity.
• Proven track record of successful implementation of large-scale network projects.