Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

Responsibilities

-Good team player and work closely with other domain specialist to design

complex solutions

-Analyze business requirements to develop technical solutions and system design

-Generate solution design, project document and Bill of Material for customer

requirement

-Conduct in-house evaluation and Proof of Concept trial with stakeholders

-Liaison with principal vendors to understand their products, solution and pricing

-Assist the project engineers during Technical Project implementation and conduct

of training

-Handle system administration, network support, implementation, troubleshooting

in Windows / Linux

-Perform network troubleshooting to isolate and diagnose network problems

-Upgrade network hardware and software components as required, while ensuring

adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)

-Expected to address any ad hoc activities when needed by the technical team

-Document functional requirements/specifications documents for all the necessary

-systems pertaining the network designed or implemented and the necessary

routing

-Be familiar with latest Networking trends and solutions available in the market

-Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

-Bachelor Degree or Diploma in computer science or related technical discipline

-At least 3-5 years’ experience in network design and planning

-Very comfortable Familiar with Microsoft Windows and in LINUX operating

environment (Ubuntu, Red Hat, etc)

-Min. 3 years experience in complex project implementations;

-Strong understanding of cyber security, cryptography, security protocol, network

security, TCP/IP networking.

-Strong understanding of Risk Management, Disaster Recovery, Business

Continuity and IT Regulatory Compliance

-Experience in architecting or deploying Virtualization solutions for enterprises

would be advantageous

-Understanding the on-premise/hybrid and cloud networking model

-Ability to work independently with minimal supervision.

-Hands on experience in installing hardware such as servers, network switch,

cables, hubs, routers, and setting up required software environment/applications

-Solid CCTV and Audio/Video knowledge and experience

-Experience with IP communication technology such as IP PBX, video conference

and network management system

-Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or

-equivalent on Networking and Security technologies would be an added advantage.

Job Role/Level Engineer, System Engineering

Mandatory Skills Aruba Clear Pass

Preferred Skills Cisco Catalyst Switch

Brief Job Description

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

Key Responsibilities and Attributes :

· Duties include providing support to Citi perimeter security infrastructure, which includes firewall, proxy, and remote access systems.

· Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.

· Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.

· Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include:

· Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

· Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Network Loss reduction team is looking for an innovative, hands-on and customer-obsessed Business Analyst. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.
Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages.
The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.
This job requires you to constantly hit the ground running and have the ability to learn quickly.

Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams.
The knowledge of analytical tools and understanding of operational processes to develop value streams enabling business owners take data driven decisions is a key deliverable of the role.

Basic qualifications

• 3+ years of tax, finance or a related analytical field experience
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with Excel
• Experience with SQL
• Experience making business recommendations and influencing stakeholders

Preferred qualifications

• Experience working with Tableau
• Experience using very large datasets
• Experience creating complex SQL queries joining multiple datasets, ETL DW concepts

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Engineer under Engineering- Manufacturing System and Automation, you will be tasked to provide operational technical support to drive productivity and product quality with GxP compliance and regulatory requirements. You will also assist to drive/ execute control and automation projects and provide maintenance, backup and restore for IPC and PLCs. You will also carry out / support investigation for non-conformances.

In this role, a typical day will include:

· 1st level engineering support for major equipment downtime [24x7 supports]

· Focus on solving recurring/ long-term equipment issues through detailed understanding of the design or engineering concepts.

· Maintain and perform routine check and backup/restore for Industrial PCs/ PLCs.

· Lead and support automation/control related projects. Develop/review project documentations and related SOPs. Perform equipment/software validation.

· Prepare training materials on respective process/ system/ equipment in term of operation, maintenance or troubleshooting.

· Innovate, provide and implement ideas for process or equipment improvement.

· Ensure the system/equipment are comply with HSE, and Alcon quality requirement

WHAT YOU’LL BRING TO ALCON:

· Minimum 0-3 years of intensive hands on experiences in technical (Electrical/ Mechatronic /Electronic/Physics/ Automation) troubleshooting and experience on Siemens S7/TIA Portal, Beckhoff TwinCAT and/or Allen Bradley PLC.

· Experience on factory automation system installation/validation and understanding of GMP/GDP requirement.

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

See your impact at alcon.com/careers

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank Operations Technology Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications

• Experience: At least 1 year of relevant experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

Skills & Abilities:

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Job Responsibilities

1. Provide front and backend supports for the following security systems:

a. Access Control System – Integrated Security Management System (ISMS);

b. Electronic Key and Cabinet System: Key Management System (KMS);

c. Radio Communications: Digital Trunk Radio System (DTRS);

d. CCTV System – Video Surveillance Management System (VSMS);

e. Entry / Exit Access Turnstiles;

f. Crash Barriers; and

g. Vehicle Alert System

2. Perform corrective and preventive maintenance on all security systems.

3. Ensure critical system fault reported rectified within the shortest possible time to prevent disruption to operation.

4. Update and maintain fault rectification report.

5. Maintain security system stock inventory to ensure sufficient spare.

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Diploma/Higher NITEC/NITEC from a recognized training institute.
• Must be able to work rotating shifts, including weekends and public holidays
• Technical knowledge or experience in electrical/electronic work. IT Network knowledge would be an added advantage.
• Experience in CCTV or card access system.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.
Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

Company Overview: TrustedHub is dedicated to advancing the field of artificial intelligence through innovative solutions and cutting-edge technology. We are committed to creating impactful AI applications that drive progress and improve lives. Our mission is to create a digital ecosystem for organizations to work efficiently, both internally among departments and externally with all their business partners. Over two decades, we have been cognitively observing the world we work in, forming unique perspectives on how we should work. Through our digital ecosystem, we dynamically and continually invent new & practical ways to help our corporate clients tackle challenges quickly, cleverly, and effectively. We are inventors, improvers, and integrators. Our ongoing AI research projects aim to push the boundaries of what’s possible with AI technology, ensuring we remain at the forefront of innovation.

Job Description: We are seeking a talented AI Engineer with a passion for artificial intelligence and machine learning to join our team. The ideal candidate will have a strong background in AI development, a deep understanding of data integration, and a desire to push the boundaries of what's possible with AI technology. The role requires someone who can make data relevant and important for customers by understanding, integrating, presenting, and reporting data in meaningful ways.

Responsibilities:

• Design, develop, and implement AI models and algorithms.
• Collaborate with cross-functional teams to integrate AI solutions into products and services.
• Conduct research to stay up-to-date with the latest advancements in AI and machine learning.
• Optimize AI models for performance, scalability, and accuracy.
• Troubleshoot and debug AI systems to ensure smooth operation.
• Understand and integrate data into our system to make it relevant and valuable for customers.
• Present, integrate, and report data to customers in effective and meaningful ways.
• Develop and secure AI systems, ensuring they are robust and resilient against potential threats.
• Understand generative AI and prompt engineering to create innovative AI solutions.
• Think of real-world scenarios where AI can be leveraged to solve problems and improve user experiences.
• Integrate AI solutions with end-to-end services, ensuring seamless operation across different platforms.
• Mentor and support junior team members in their AI development journey.

Requirements:

• Diploma, Bachelor's or Master's degree in Artificial Intelligence, Machine Learning, or a related field.
• Proven experience in developing AI models and algorithms.
• Strong programming skills in languages such as Python, TensorFlow, PyTorch, and other AI frameworks.
• Familiarity with cloud-based AI services and platforms (e.g., AWS, Google Cloud, Azure).
• Solid understanding of machine learning algorithms, natural language processing, and computer vision.
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
• Strong communication and interpersonal skills.

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

Join us as an AV Engineer, where you'll leverage your expertise in audio-visual technologies and collaboration platforms to design and implement the next generation of application and infrastructure solutions for our global organization. We are looking for a skilled AV Engineer to become a key part of our innovative team. This role involves driving the success of AV projects, deivering Tier 2 and Tier 3 support for collaboration technologies, and spearheading pilot initiatives in a fast-paced corporate environment.

WHAT YOU WILL DO:

• Lead the design, deployment, and commissioning of capital AV projects within APAC, ensuring they adhere to high-quality standards and performance benchmarks.
• Collaborate with diverse teams across the organization to ensure AV initiatives align with strategic objectives.
• Create and maintain detailed documentation for AV systems and workflows, ensuring accessibility and transparency for all stakeholders.
• Deliver training and guidance to users, empowering them to effectively utilize AV technologies.
• Provide Tier 2 and Tier 3 support for video conferencing and collaboration platforms, working closely with the operations team to resolve issues.
• Troubleshoot and resolve problems related to video conferencing platforms such as Zoom and Microsoft Teams.
• Support a range of collaboration tools, including Microsoft Copilot and emerging AI-driven technologies, to boost efficiency and productivity.
• Lead Technology pilot programs to evaluate and assess new AV solutions, focusing on their usability, scalability, and impact on the user experience.
• Offer detailed insights and actionable recommendations based on pilot program findings.

WHAT YOU WILL NEED TO SUCCEED:

• 3+ years of experience in commercial AV gained from a corporate environment
• Experience in AV technology design for new and space enhancement projects
• Experience in deployment of digital virtual solutions such as One-drive, whiteboarding, and products in the Microsoft suite
• Proven track record in initiating & leading different experimental pilot projects to identify the best available solutions
• Experience in global deployments of AV systems and technologies
• Experience in IPTV and Digital Signage solutions, lifecycle management and advanced configuration
• Good understanding of today’s AV technology and trend in the market
• Implementation experience within conference spaces, training facilities, event spaces and more
• Advanced knowledge of video conference tools and troubleshooting (Zoom, MS Teams, etc.)
• Audio DSP, video processing, control system platform proficiency (i.e. Biamp, Q-Sys, Extron, Crestron)
• Experience with remote management of AV vendors
• Strong communication and reporting skills - to collaborate and network effectively with diverse audience
• Ability to be flexible, and to learn in a fast-paced environment
• A solid understanding of virtual event-based software solutions
• Experience with technology lifecycle planning
• Experience with the creation of “How-to” documentation

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Position Overview:

We're looking for an innovative AI Engineer to spearhead the integration of advanced Large Language Model (LLM) techniques into our operations and products. This role will focus on leveraging AI to enhance internal productivity, redefine our product offerings, and pioneer agent-oriented Web3 wallet services.

Key Responsibilities:

• Develop AI-powered tools to streamline internal workflows
• Implement LLM solutions for automating routine tasks and improving decision-making processes
• Collaborate with product teams to integrate LLM capabilities into existing offerings
• Design and implement new AI-driven features to enhance user experience and product functionality
• Lead the design and implementation of an innovative, AI-powered Web3 wallet service
• Develop intelligent agents to assist users in managing crypto assets and interacting with blockchain network
• Stay at the forefront of AI and LLM advancements, particularly in the context of blockchain and cryptocurrency
• Propose and prototype new applications of LLM technology in the crypto custody space

Requirements:

• Solid foundation in AI principles and LLM techniques
• Experience in model design, training, and serving
• Proficiency in developing LLM applications
• Strong programming skills, particularly in languages commonly used for AI development (e.g., Python, TensorFlow, PyTorch)
• Experience with cloud platforms and distributed computing
• Familiarity with software development best practices and version control
• Demonstrated ability to tackle complex technical challenges
• Strong analytical and critical thinking skills
• Enthusiasm for continuous learning and adapting to new technologies
• Excellent communication skills to explain complex concepts to both technical and non-technical team members
• Ability to work effectively in cross-functional teams

Preferred Qualifications:

• Experience in the blockchain or cryptocurrency industry
• Familiarity with Web3 technologies and decentralized applications
• Track record of successful AI project implementations

Job Responsibilities

• Responsible for all Engineering activities for Cyber Security products (Such as SASE, WAF, endpoint security, DNS Security, DLP, NDR, etc..) * more product skill will be given preference.
• Involve in Large-scale (Local & Regional) Project.
• Provide technical solution initiative, PoC, implementation services including proposal, design, testing, deployment & documentation.
• Provide technical support in ensuring customer satisfaction.
• Analyse and clarify customer queries through troubleshooting and researching existing knowledgebase articles/known issues.
• Be on routine standby to support 24×7 maintenance support calls.
• Requires the ability to communicate issues clearly and concisely.
• Excellent written and verbal communication skills are a necessary part of the job.
• Actively participate in team and departmental meetings by providing feedback on the current day to day activity and recommendations for improvement.

Job Requirements

• Min Diploma or Bachelor’s degree in Cyber Security, Computer Science, Computer Engineering or related field
• At least 1-3 years of experience supporting systems security and network security related solutions (i.e. Web Proxy or Next Generation Firewall). Particularly in the areas of administration of such solutions.
• Able to perform endpoint & network troubleshooting to isolate the cause of the issue
• Equip with knowledge & experience on Cloud Based Solution.
• Past experience on Cyber Security Products & Cyber Security Knowledge are added advantages
• Able to work independently as well as in a team environment
• Willing to work hard and have passion to learn about new technologies

What You’ll Do

We are seeking a Solutions Engineer - Artificial Intelligence (AI) to join our dynamic sales team. As an SE (AI), you will drive the adoption of our AI solutions across various industries. You will identify potential clients, understand their specific needs, and provide tailored AI solutions that enhance their business operations. This role requires a deep understanding of AI technologies and experience relaying technical concepts to a diverse audience.

Who You’ll Work With

The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for data center customer transformation and growth. We are the worldwide go-to-market compute and data center networking engine gathering market transitions and allowing sellers to expand growth for customers and Cisco. Alongside our colleagues, Cloud & AI Infrastructure builds the sales strategy, activates sellers and technical communities, and accelerates selling.

Who You Are

You will build awareness, fostering education and driving energy for AI with both internal and external team members, partners, etc. You will also act as a link between technical teams, account teams, executives, partners/customers. In addition, you will show case AI solutions/products, its potential and promote its tactical and technical responsibilities. You will play an important role in the design, development and promotion of AI Solutions and address challenges. You will need to travel as needed to meet with clients and attend industry events.

Minimum Qualifications:

• 6+ years of technical presales experience selling Compute, Storage, and Network solutions.
• Proficiency in Python (must), MySQL, Github, Git, GO, ETL, OLAP, RDBMS, Scribus, AWS, Azure, Google, IBM Cloud, or other platforms and programming languages.
• Experienced with databases (Oracle, PostgreSQL, MySQL, MongoDB, Cassandra, Redis, Snowflake, BigQuery) and AI/ML frameworks (scikit-learn, TensorFlow, PyTorch, Hugging Face).
• Ability to provide detailed and consumable documentation of standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise edge, and AI/ML solutions.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Advanced degree is a plus.
• Excellent presentation skills – ability to deliver engaging workshops to both technical and non-technical audiences on AI topics
• AI experience with Nvidia, IBM, Microsoft, Dell, NetApp, HPE, and/or other AI vendors
• In-depth understanding of language models, including but not limited to GPT-3, BERT, or similar architectures.
• Expertise in training and fine-tuning LLMs using popular frameworks such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Experience in deploying LLM models in cloud environments (e.g., AWS, Azure, GCP) and on-premises infrastructure.
• Familiarity with containerization technologies (e.g., Docker or equivalent experience) and orchestration tools (e.g., Kubernetes) for scalable and efficient model deployment.

Key Responsibilities:

1. Data Pipeline Development:Design, build, and maintain scalable ETL/ELT pipelines to extract, transform, and load data from diverse sources.
   Automate data ingestion and processing workflows.
   
2. Data Architecture and Storage:Develop and optimize data models and databases (e.g., relational, NoSQL, or data lakes).
   Implement and manage cloud-based data storage solutions (e.g., AWS, Azure, Google Cloud).
   
3. Data Integration and Transformation:Integrate data from various structured and unstructured sources, including APIs and third-party systems.
   Ensure data quality, consistency, and accuracy through validation processes.
   
4. Performance and Scalability:Monitor, troubleshoot, and improve the performance of data systems and pipelines.
   Optimize storage and processing costs for large-scale datasets.
   
5. Collaboration and Support:Work closely with data scientists, analysts, and other stakeholders to understand their data needs.
   Provide technical guidance on best practices for data infrastructure.
   
6. Security and Compliance:Implement data governance, security protocols, and access controls.
   Ensure compliance with relevant data privacy regulations (e.g., GDPR, CCPA).
   

Qualifications:

1. Education and Experience:Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
   Proven experience in a data engineering role (2–5 years preferred).
   
2. Technical Skills:Proficiency in programming languages like Python, Scala, or Java.
   Experience with SQL and database management systems (e.g., MySQL, PostgreSQL).
   Hands-on experience with big data frameworks (e.g., Apache Spark, Hadoop).
   Familiarity with cloud platforms (AWS, Azure, GCP) and services like S3, Redshift, BigQuery, or Databricks.
   Knowledge of data integration tools (e.g., Apache Airflow, Kafka, or Glue).
   
3. Other Skills:Strong problem-solving and debugging abilities.
   Excellent communication and teamwork skills.
   Ability to manage multiple projects and deadlines.
   

Preferred Qualifications:

• Experience with machine learning pipelines and MLOps.
• Knowledge of containerization and orchestration (e.g., Docker, Kubernetes).
• Familiarity with CI/CD processes for data workflows.

Responsibilities:

• Implement tools for continuous integration and delivery.
• Manage and administrate environments.
• Execute maintenance operations and environment monitoring.

Qualifications:

• Experience with Jenkins, GIT (GitLab), and Ansible.
• Familiarity with DevOps methodology and tools.
• Basic understanding of finance and investment banking.

Job Description:

• Report to the Senior Project Manager/Project Director
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation, and execution of works on-site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Coordinate all submissions
• Produce weekly site progress reports and necessary submissions
• Attend meetings, and conduct site inspections on work progress to ensure quality control by authority requirements.

Job Requirement：

• Degree in Engineering or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Experience in reinforced concrete building and architectural design is an advantage
• Able to work well under pressure
• Independent with good communication skills
• Good organizational and planning skills
• Effective communication, coordination skills, and teamwork
• Able to work 6 working days
• Able to work overtime/shift rotation

Job Responsibilities

• Under general supervision: Plan, organize, coordinate and controls projects in accordance with the established policies, procedures, systems, and requirements approved by the Client
• Responsible for day to day contact and communication with the Client, focusing on providing client satisfaction
• Possess knowledge of Oil & Gas design and engineering in the offshore industry
• Supervise personnel assigned to the project through subordinate leaders
• May also serve as the proposal manager of medium-sized projects
• Job role includes some budgetary accountabilities
• Manage internal and external project interfaces
• Responsible for delivery of project deliverables in accordance with the project schedule, including early identification and resolution of problems that may impact progress
• Support the Management of Change process on the project, including the development of discreet schedules and budgets
• Support the identification and management of risk on the project, including development of mitigation measures to remove and/or control residual risk

Job Requirements

• Degree in Engineering with 7 years of experience
• Experience with an Oil & Gas engineering company handling Onshore and Offshore projects
• Experience in coordinating and serving as the focal point for Mechanical Equipment procurement including but not limited to bid clarification meetings, procurement status reviews, kick-off meetings and liaison with mechanical package engineers and Client engineers
• Knowledge of multi discipline execution of Offshore projects
• Knowledge of 3D CAD and other Engineering and Design Tools, including Intelligent PIDs, SPI, SPE and Navisworks
• Knowledge of Digital delivery of projects is preferred

Main duties:

• Instrumentation team profile selection.
• Instrumentation works follow-up, correcting deviations with respect to the foreseen schedule.
• Instrumentation progress reporting.
• Interface with the Client
• Identification and assessment of client requirements out of scope.
• Works assignment within the instrumentation team.
• Co-ordination with other design disciplines,scheduling, cost control, Procurement and TR project management.
• Meetings with suppliers.
• Revision and approval of all instrumentation documents.

Main requirements:

• At least 5 years of experience in the same position in oil and gas projects.
• Enforcing obedience to Safety and Environment regulations, reviewing safety and environment manuals. Ensuring operational readiness off all emergency equipment in the Contractor.
• Knowledge of drafting tools: AutoCAD, uStation
• Experience in Fieldbus design
• Experience in DCS/ESD/F&G specifications.
• Knowledge of Process design.
• Knowledge of up-to-date instrumentation technologies and suppliers
• Proven experience in detail engineering of industrial plants.
• Intools expert user.
• Experience and understanding the EHS requirements

Working Place: Jurong Island

A global manufacturing firm is looking for a System Eningeer to join their team. Manage enterprise-level Windows servers for on-prem and Azure cloud and security vulnerabilities.

Your new role:

• Configure, deploy and manage on-premise Windows servers including Active Directory, DNS, group policies etc
• Monitor and optimize system performance and availability, troubleshooting and resolving issues across the Windows ecosystem.
• Implement, manage, and monitor cloud-based solutions in Azure, including M365, Azure AD, Virtual Machines, and ensure seamless integration between on-premises Windows systems and Azure resources.
• Apply knowledge of Windows security protocols to secure communications across applications and systems.
• Assess and mitigate risks associated with any security vulnerabilities, certificate management, and encryption practices.

You will need:

• Prior experience in a similar role managing Windows system and server infrastrcuture on a global scale, idealing working with IaaS and PaaS operations
• Sound technical knowledge on Windows infrastructure (e.g. Windows Server 2016/2019/2022) and Azure cloud services and best practices for hybrid environments
• Experience writing scripts for automation in powershell is preferred as is familiarity with Windows security frameworks (e.g., zero trust, CIS and more)
• Professional certifications such as Microsoft Certified: Azure Fundamentals or Solutions Architect Expert is a strong advantage

If you are interested in this role or know someone who might be suitable, please click 'Apply' to submit an updated copy of your CV or email [email protected].

EA registration No.: R1987315

Employment Agency License No.: 18C9146