• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

About the Company

Our Client is a leading producer and distributor of industrial equipment and tools.

Responsibilities

We’re looking for a proactive Network Administrator to work closely with international teams to provide network support.

• Perform L1/L2 support for network infrastructure and network security;
• Manage network solutions, including routers, switches, servers, and other network security solutions;
• Ensure that internal SLAs are met;
• Work closely with internal and external teams, ensuring that projects are delivered in accordance with specifications and within budget;
• Support SD-WAN deployments;
• Administer and manage network security solutions, performing maintenance and upgrades on networks as necessary;
• Prepare performance-related reports as necessary;
• Manage and update documentation as required.

Requirements

• Degree or Diploma in Information Technology or related discipline;
• Hands-on experience working with network and network security solutions;
• Experience working with SD-WAN deployments;
• Excellent knowledge of network technologies;
• Knowledge of system and network security;
• Analytical skills, with the ability to troubleshoot and find solutions;
• Good communication skills;
• Sense of responsibility and accountability.

Employment Details

• Permanent role;
• Attractive remuneration and benefits

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Key Responsibilities:

· Provide second-level support for network security devices, including firewalls, intrusion detection/prevention systems (IDS/IPS), VPN concentrators, and other security appliances.

· Respond to security incidents and alerts, investigating and mitigating security breaches and threats. Collaborate with the incident response team to ensure timely resolution.

· Configure and maintain network security devices to align with industry best practices and security policies. Implement security measures to safeguard the organization's network infrastructure.

· Monitor firewall rules and access control lists (ACLs), reviewing and updating them to permit authorized traffic and block potential threats.

· Conduct regular vulnerability assessments and work with the network and system teams to remediate identified security vulnerabilities.

· Assist in security audits and compliance assessments, ensuring adherence to relevant security standards and regulatory requirements.

· Monitor network traffic for security events and anomalies using security information and event management (SIEM) tools.

· Maintain accurate and up-to-date documentation of network security configurations, procedures, and incident reports.

· Promote security awareness among end-users and provide guidance on best security practices.

· Work closely with cross-functional teams, including network engineers, system administrators, and IT support teams, to address security-related issues.

· Flexible to support After Office Hours or weekend if required

Qualifications and Skills:

· Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.

· Proven experience as a Network Security Engineer or in a similar network security role.

· In-depth knowledge of network security concepts, technologies, and protocols.

· Experience with security tools and technologies, such as firewalls, IDS/IPS, VPNs, antivirus, and SIEM.

· Familiarity with security standards and frameworks (e.g., ISO 27001, NIST, CIS).

· Understanding of network and routing protocols (e.g., TCP/IP, BGP, OSPF).

· Knowledge of scripting languages (e.g., Python, Perl) is a plus.

· Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex security issues.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and other stakeholders.

· Ability to work under pressure, handle multiple tasks, and respond to security incidents promptly.

· Relevant certifications such as CCNP (Enterprise), HCIA, NSE4, FCP, PCNSA, CCNA Security, CompTIA Security+, or equivalent is advantageous.

· CATO experience is preferred.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
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EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. Gan Hui Xian

Core Network Engineer | $ 7000 | Singaporean Only

Network Admins who Shall administer the network equipment, either on-site or remotely, which shall minimally include the following:

• Checking the logs of the network equipment and network links every morning to ensure no abnormal activities;
• Install, maintain and upgrade all hardware, firmware and software used;
• Apply software and security patches as prescribed in Part 2C Patch Management Requirements;
• Fine-tune the network or system parameters;
• Patch/Re-Patch cables in patch panels, network points and all network equipment;
• Labelling of cables, patch panels, racks and equipment;
• Create, delete or modify access rights for the network equipment related user accounts in terms of authentication, authorisation and accounting;
• Connect Customer-approved network equipment to the Customer’s network;
• Manage IP addresses and IP assignment scheme;
• Manage firewall rules setting and security configuration e.g. add, delete or modify firewall rules, change encryption keys;
• Perform troubleshooting to resolve network issues;
• Manage incidents as specified in Part 2D Service Management Requirements;
• Document and maintain configurations of all network hardware, cabling information and software used in the operating environment;
• Perform routine backup of network configuration for network equipment including firewall rules;
• Perform NAC ClearPass administration for security posture check enforcement which minimally

shall additionally have One of the following:

• Cisco Certified Network Professional (CCNP and above);
• Alcatel network certification or equivalent; or
• Administrative certification of firewall (e.g. Juniper, Cisco, Sidewinder).

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

As a Field Service Engineer, you are accountable for:

• Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

• Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

• Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

• Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

• Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

• Must be flexible to work in 12 hours shifts

• Able to cope in a highly pressured fast-paced environment

• Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

• Customer orientated with high level of service attitude

• Good listening and analytical skills

• Hardworking, outgoing and enthusiastic

• Positive working attitude

• Team player, and also able to work independently and with little supervision

• Able to thrive in a dynamic environment

• Able to understand the system and architecture diagrams

• Able to understand the user operation environment

• Willingness to pick up new technologies

• Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

Responsibilities:

• To follow strict instituted workplace security policy at the customer premises.
• Provide Level 1 and Level 2 technical support, perform networking routing and switching problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem, escalate to next level of support, track and get the issue resolved within the specified time as agreed with the customer.
• Perform configuration change activities as per instructions & guidelines.
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual.
• Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.
• Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
• Perform periodic OS upgrade and Patching as and when required.
• To perform 24X5 rotational 12 hours shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
• Provide proactive incident reports for all Network related problems, faults, events.
• Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment
• Perform security activities like hardening/periodic health check/ ID validation and other compliance activities as per customer’s security policies and standards.
• Maintain/Update IT hardware and software inventory list and compliance related databases or similar Databases.
• Maintain the device inventory list for the customer when needed, Maintain the software/firmware for all the devices up to date. Maintain the inventory of certificates/license file and install/update/renew certificates/licenses as and when required.
• Subscribe to vendor notifications for the managed devices for vulnerabilities and review/validate/apply security patches pro-actively.
• Perform device activation / deactivation as per customer’s service activation and deactivation process.
• Maintain the IP address inventory and allocate new IP address when required by business.
• Engage third part vendors to resolve hardware issues and follow up till closure
• Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

Requirements:

• Diploma or Bachelor’s degree in in Information Technology, Computer Science, Engineering or equivalent.
• At least 5 years work experience providing Level 1 and Level 2 networking technical support in a 24x5 Network Operation Center environment.
• Must be able to work on 12 hours rotational shift on a 24X5 onsite and 24X7 standby / remote support team setup.
• CCNP certification preferred.
• Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
• Good knowledge in Cisco IOS
• Good knowledge in implementation and operations support of NAC (network access control)
• Good knowledge in Aruba Clear Pass / Cisco ISE
• Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
• Expert level understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools
• Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint
• Good knowledge on Aruba ClearPass/Cisco ISE, Cisco wireless controllers
• Knowledge on F5 load balancers.

Responsibilities:

• Provide technical consulting for IT Netwok Security and Threat Prevention solutions, network traffic analysis, and the design of proxy policies and firewall/load balancing policies.
• Participate in the build, migration, and global rollout of Threat Prevention infrastructure.
• Collaborate with project teams, managing multiple engagements and deadlines.
• Serve as a Level 3 escalation point for complex incidents and change implementations related to Threat Prevention domains.

Required Skills:

• Bachelor’s degree in Computer Science, Engineering, Business, or related field, and Professional certifications in network security (e.g., CCNA Security, CISSP, CEH).
• At least 10 to 15 years total IT networking experience, with at least 5 years of IT Network Security and Threat Prevention consulting experience on large-scale network security and DMZ environments for global MNCs.
• Strong knowledge and hands-on experience with McAfee WebGateway network web proxies or content filtering technologies.
• Experience with Web Proxy PAC file engineering, firewall policies, DLP, malware scanning, and load balancing.
• Proficiency in networking and network security protocols (HTTP, HTTPS, SSH, FTP, PAC files, DNS, NTP, etc.).
• Strong troubleshooting and incident management skills, including traffic analysis and log reviews.
• Experience with Splunk for data reporting and dashboarding.
• Excellent communication skills and the ability to collaborate with various teams and stakeholders.

Desired Skills:

• Experience with Web Content Filtering and Threat Prevention technologies (e.g., Bluecoat, F5, FireEye, VMware NSX).
• Familiarity with proxying technologies (WCCP, explicit/transparent proxies).
• Knowledge of authentication protocols (LDAP, Kerberos, SSO, Active Directory).

The Network Engineer is responsible for managing day to day support of operational tasks, requests, incidents, and changes meeting customer’s requirements and agreed service levels. Perform and support regular preventive maintenance tasks.

The activities include:

• Respond and handling of customer requests/queries
• Incident resolution
• Change and Service Request fulfilment
• Problem ticket closure
• Preventive maintenance tasks fulfilment
• Vulnerability assessment
• to assist the Team Lead/Operations Manager to train and guide junior team members
• Develop and enhance NOC team capability

Make an Impact by

• Analysing, troubleshooting and correcting network problems remotely and on-site
• Responsibility for documenting incident RCA report the configuration of the system and (network) system performance tuning
• Responsibility for security compliance, patching, health check & hardening remediation
• Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems
• Performing standard or project change request as per change window
• Provide on-call 24 x 7 support on a rotating basis
• Responsible for applying operating system updates, patches, and configuration changes
• Perform Preventive Maintenance
• Participate in customer weekly sessions

Skills for Success

• Degree in Computer Science / IT or equivalent
• Minimum 2 years of experience in in Network support and maintenance (LAN/WAN/Cloud)
• Minimum CCNA Certified
• Experienced in network/security administration in enterprise DC and Public Environment
• Experiences in supporting firewall /network product such as Cisco routers & switches, Cisco Firewalls, Cisco ACI, Aruba, Infoblox, Citrix load balancers, Solarwinds etc
• Experienced in troubleshooting system and network problems, diagnose and solve hardware/software issues, analysing system logs and identifying potential issues/incident
• Good to have a valid Singapore class 3 driving license

• Good technology exposure
• Growth opportunity

About Our Client

Our client is a Singaporean insurance company. They are a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services they provide consumers control over their financial wellbeing at every stage of their lives.

Job Description

Key Responsibilities:

• Cisco Wireless Infrastructure Management:Configure, deploy, and manage Cisco wireless access points and controllers to ensure reliable wireless network connectivity.
  Troubleshoot and resolve issues related to wireless network performance, coverage, and security.
  Managing the Cisco ISE.
  
• Cisco Switches and Routers Management:Install, configure, and maintain Cisco switches and routers for optimal network performance.
  Perform network troubleshooting, identify bottlenecks, and implement solutions to ensure network reliability.
  
• Firmware Upgrades:Upgrade firmware for wireless devices, routers, and switches as part of regular network maintenance and improvement.
  Ensure minimal disruption during firmware updates and troubleshooting any issues that arise.
  
• Network Monitoring with SolarWinds:Utilize SolarWinds for continuous monitoring of the network infrastructure, including switches, routers, and wireless systems.
  Respond to alerts, troubleshoot network issues, and optimize network performance based on monitoring data.
  
• Firewall Management (Palo Alto, Checkpoint):Configure and maintain Palo Alto and Checkpoint firewalls to ensure network security and integrity.
  Monitor firewall performance, implement policy changes, and respond to any security incidents or alerts.
  

The Successful Applicant

Required Skills and Qualifications:

• Proven experience in managing and configuring Cisco wireless infrastructure, switches, and routers.
• Strong knowledge and hands-on experience with SolarWinds network monitoring tool.
• Proficiency in managing Palo Alto and Checkpoint firewalls.
• Strong troubleshooting skills for network and security-related issues.
• Ability to perform firmware upgrades for network devices and equipment.
• Familiarity with network security practices and protocols.
• CCNP (Cisco Certified Network Associate) certification or equivalent is a plus.
• Experience with network documentation and creating network diagrams.

Preferred Skills:

Advanced Cisco certifications (CCNP) or equivalent.

• Knowledge of other network security platforms.
• Experience in implementing network automation or orchestration tools.

Personal Attributes:

• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Self-motivated and able to manage multiple tasks and priorities.

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology.
• 8 years and above experience in a similar role.

What's on Offer

• Creative and innovative workplace
• Opportunity to learn and grow
• Good work culture

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-012025-6627765

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N

We are seeking a Fiber Broadband (GPON) Network Engineer Intern to join our team and support the rollout of SIMBA’s cutting-edge 10G PON offering. The successful candidate will assist in the installation and troubleshooting of network services at both the IP and GPON layers. This internship presents a fantastic opportunity for individuals pursuing or recently completing their ITE or Diploma studies in related fields, providing hands-on experience with fiber broadband networks and the latest technologies in the industry.

Key Responsibilities:

· Assist in the deployment and configuration of SIMBA’s 10G PON (Gigabit Passive Optical Network) infrastructure for end-user connections.

· Support the installation and basic troubleshooting of 10G PON services, ensuring smooth and efficient setup for customers.

· Work with the team to test, verify, and monitor the performance of IP and GPON networks.

· Provide technical support to end users for the basic installation of fiber broadband services, ensuring timely resolution of issues.

· Help with the documentation and tracking of installation processes and troubleshooting activities.

· Assist in maintaining network diagrams, reports, and records for network installations and changes.

· Participate in the testing and optimization of fiber network performance to ensure high-quality service delivery.

· Learn about the setup, integration, and management of fiber broadband equipment and tools.

· Stay up-to-date with the latest developments and best practices in fiber optic and broadband network technologies.

Job Requirements

· Pursuing or recently completed an ITE or Diploma in Network Engineering, Telecommunications, Information Technology, or a related field.

· Understanding of networking concepts at the IP layer and some knowledge of GPON (Gigabit Passive Optical Network) is preferred.

· Basic knowledge of networking protocols, equipment, and tools used in broadband and fiber networks.

· A strong desire to learn and develop technical skills in network engineering and fiber broadband technologies.

· Strong problem-solving and analytical skills with a keen attention to detail.

· Good communication skills to interact with team members and customers.

Join our global team to help design, implement, improve, and operate our worldwide Internet Breakouts as well as the VPN Services for Bosch Users and partners. Ensure that the security infrastructure deployment and configurations align with industry standards, compliance requirements, and organizational security policies. Provide Level-2/Level-3 Support for our service portfolio, including shared on-call duty (remote). Collaborate closely with our Architects, Engineers, internal customers, partners, and stakeholders. Initiate, manage, and implement changes to our security infrastructure.

Responsibilities:

• Design, implement, and operate worldwide Internet Breakouts and VPN Services for Bosch Users and partners.
• Ensure security infrastructure deployments and configurations comply with industry standards, organizational policies, and compliance requirements.
• Provide Level-2 and Level-3 support for the service portfolio, including participation in shared on-call duty (remote).
• Work closely with Architects, Engineers, internal customers, partners, and stakeholders.
• Initiate, manage, and implement changes to the security infrastructure.

We are seeking a skilled Network Administrator with 2-3 years of experience to join our team. You will handle network monitoring, security system management (including IDP (Intrusion Detection and Prevention) and IPS (Intrusion Prevention System)), security technologies (including EDP and XDR), change management documentation, green field implementations, and cloud integration.

Job Responsibilities

• Monitor network performance for uptime and security.
• Manage firewalls, including Intrusion Detection and Prevention (IDP) and Intrusion Prevention System (IPS).
• Configure VPNs (Virtual Private Network), IPsec, SD-WAN, MPLS, Policy Management, ExpressRoute, and Cloud Connect.
• Work on migration projects and green field implementations.
• Document network changes according to change management procedures.
• Integrate network services with cloud platforms like Azure, Google Cloud, and AWS (Apache Web Server).
• Performing Regular Security Audits on the networks (VAPT)
• Implement EDP and XDR initiatives.

Job Requirement

• Bachelor’s degree in computer science or related field.
• 2-3 years of network administration experience.
• Ability in security system management and security protocols.
• Experience with VPNs, SD-WAN, and cloud platforms (Azure, Google Cloud, AWS).
• Strong troubleshooting skills.
• Ability to document change management procedures.
• Knowledge of Intrusion Detection and Prevention (IDP) and Intrusion Prevention System (IPS).

About the Company

Our Client is a leading producer and distributor of industrial equipment and tools.

Responsibilities

We’re looking for a proactive Network Administrator to work closely with international teams to provide network support.

• Perform L1/L2 support for network infrastructure and network security;
• Manage network solutions, including routers, switches, servers, and other network security solutions;
• Ensure that internal SLAs are met;
• Work closely with internal and external teams, ensuring that projects are delivered in accordance with specifications and within budget;
• Support SD-WAN deployments;
• Administer and manage network security solutions, performing maintenance and upgrades on networks as necessary;
• Prepare performance-related reports as necessary;
• Manage and update documentation as required.

Requirements

• Degree or Diploma in Information Technology or related discipline;
• Hands-on experience working with network and network security solutions;
• Experience working with SD-WAN deployments;
• Excellent knowledge of network technologies;
• Knowledge of system and network security;
• Analytical skills, with the ability to troubleshoot and find solutions;
• Good communication skills;
• Sense of responsibility and accountability.

Employment Details

• Permanent role;
• Attractive remuneration and benefits

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Assume a position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within the Network Rapid Response SME (Subject Matter Expert) Team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you’ll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You’ll help develop functional goals and priorities that align with our overall strategy. You’ll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network. Your expertise in various network technologies and standards will be counted on to troubleshoot, identify, and solve complex and mission critical problems internally and externally. The ideal candidate must have knowledge of, or be willing to learn, scripting languages (e.g. Python) required for the development of automations that will contribute to the improvement of our network support structure.

Job responsibilities

• Applies strong technical acumen and problem-solving methodologies to network operations of reasonable scope, with a focus on improving network operations, data and systems running at scale, and ensures end to end monitoring of network infrastructure and applications

• Applies technical expertise, problem-solving methodologies, drives a workstream or project consisting of one or more infrastructure engineering technologies

• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes

• Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity

• Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions

• Resolves most nuances, determines appropriate escalation path, executes conventional approaches to build or break down technical problems

• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses

• Be accountable for making significant decisions for a project consisting of multiple technologies and applications

• Be primary point of contact to support incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution

• Acts independently and leverages critical thinking. Advocates for customer base when faced with Infrastructure or Business Critical issues

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science related disciplines

• Minimally 10 years of Infrastructure and networking related experience

• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments

• Deep knowledge of site reliability engineering or related experience with focus on Networking on Data Center, Enterprise, Perimeter, Routing & Switching, Security and Application layer networking. Certification of CCIE or CCNP.

• Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, Ansible etc.)

• Drives to continue to develop technical and cross-functional knowledge outside of the product

• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds.

• Ability to apply proficiency, articulate and share clear, concise complex technical findings to management in understandable terms.

• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.

Preferred qualifications, capabilities, and skills

• Certification in automation is an advantage

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=67d0170ebc263343f0960d9cd90f1778

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

Key Responsibilities:

• Design and implement network architectures for LAN/WAN/Wireless
• Configure and deploy routing protocols (OSPF, EIGRP, BGP).
• Implement switching protocols (STP, MSTP, VLANs).
• Design and implement network security measures (firewalls, ACLs, VPNs).
• Support, Configure, Maintain and Upgrade corporate customer’s network devices
• Ensure network security and connectivity
• Monitor network performance (availability, utilization, throughput and latency)
• Incident/Problem/Change/Service Request/Configuration Management.
• Create and maintain technical documentation (network diagrams, configurations).
• Assist in network design and implementation.

Experience:

• 8 - 10 years of experience in supporting, configuration, maintenance, and upgrading corporate customer’s network devices.
• CCNP certified (Routing and Switching).
• Good understanding and hands-on experience of networking protocols like routing and switching and Wireless (Physical experience in data centres for all Network devices/equipment).
• Experience in Firewall configuration and network security policy implementation. Hands-on experience on FortiGate/Cisco/Palo Alto/Aruba/ Huawei is desirable.
• Experience in debugging and fixing technical problems in network by coordinating with vendors, data centre and onsite support teams whenever required.
• Have experience in creating network documents and flow diagrams.
• Hands-on remote access and site to site VPN.
• Experience in monitoring tools like solar wind, NMS, Wireshark, MRTG Cacti etc.
• Knowledge of Windows, Linux and Load Balancer will be added advantage.

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

Job Description:

• To install and set up basic wired and wireless network infrastructures, from configuring Internet Routers to switches and Wireless APs
• To provide basic desktop support as part of network troubleshooting exercise
• To provide basic technical troubleshooting support for networks onsite and/or remotely, for the Company’s Managed Services clients

Job Requirements:

• Candidates must have at least 3 years networking experience.
• Candidates must have good basic knowledge of Internet connectivity, routers, switches and AP solutions.
• Good working knowledge and hands-on experience in prevailing UTM brands of firewalls and EndPoint Security solution are preferred.
• Candidates must be very disciplined and responsible in meeting project dateline
• Candidates must be very responsible in basic project documentation
• Training on the Company’s backend platform will be provided to the successful applicants

Responsibilities:

• Presale support including quote, network design, proposal, pre-sales testing support, etc.
• Responsible for organize, reply, clarification the tender/bidding.
• Establish and maintain good customer relationship; seek out, identify, develop and close business opportunities with key service provider accounts.
• Collect and analyse all marketing information to complete market insight and ensure product competitiveness.
• Manage all activities and coordinate between Huawei and our service provider accounts; produce and deliver formal business proposals and presentations to promote full range of Huawei Technologies solutions to defined customers.
• Identify key customer requirements and coordinate with Product Management and Engineering to ensure that these requirements are implemented in the products.
• Create co-operative business plans with service providers and their partners, help to define new business models and support product features.
• Identify, quantify and recommend action plan to address new business opportunities according to overall strategy.

Requirements:

• Minimum Bachelor Degree in Electronic & Electrical Engineering/ Telecommunication/ IT or equivalent qualification.
• Good knowledge in the fields of Core Network including: 5G, VoLTE etc.
• Good understanding of customers’ needs in order to design the desired solution.
• 3 years of related product technical pre-sales working experience in ICT industry.
• With tender/bidding project experience.
• With proven ability to partner with service providers and develop new business models for service subscribers using new technologies.
• With proven ability to manage customer accounts in cooperation with Sales management& proven record of sales target.
• Detailed knowledge of carrier business models and service management strategies.
• Excellent collaboration skills with different levels of people & dept (Product Management, Engineering, Marketing).
• Creative and with good problem solving skill.
• A result oriented person and willing to accept new challenges.
• Good English communication and writing skills. Ability to communicate bilingually in Mandarin and English where Mandarin is essential to communicate with colleagues in the head office in China.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Job Descriptions:

1. Network Management:

- Design, implement, and maintain the organization's network architecture, encompassing routers, switches, firewalls, VPNs, LAN,WLAN,WAN, and voice communication systems.

- Conduct capacity planning to anticipate future network growth and ensure scalability to meet business requirements.

- Develop and maintain IP address planning and management strategies to optimize network addressing and subnet allocation.

- Implement change management processes to minimize disruption during network modifications, upgrades, and deployments.

- Establish network devices configuration baselines and conduct regular monitoring to identify deviations and optimize network performance.

- Plan and oversee network infrastructure upgrades, including hardware and software enhancements, to ensure compatibility, performance improvement, and security compliance.

2. Cybersecurity Operations:

- Develop and implement network security measures to protect the organization's systems and data from unauthorized access, breaches, malware, and other security threats.

- Monitor and respond to security incidents, conducting forensic analysis and ensuring timely incident response and resolution.

- Implement and enforce security policies, standards, and procedures to comply with regulatory requirements and industry best practices.

- Implement and manage threat event platform to detect and respond to potential security threats in real-time.

- Deploy and manage Honeypot systems to detect and analyze unauthorized access attempts and potential threats.

- Utilize SIEM (Security Information and Event Management) solutions for centralized logging, analysis, and correlation of security events across the network.

- Perform log analysis to identify security incidents, anomalies, and trends, taking proactive measures to mitigate risks and strengthen network defenses.

3. Project Management:

- Plan and oversee network infrastructure and security-related projects, including upgrades, migrations, and deployments.

- Manage project timelines, resources, and budgets to achieve project objectives and deliverables.

4. Incident Response and Disaster Recovery:

- Develop and maintain incident response plans and procedures for network and security incidents.

- Coordinate with cross-functional teams to ensure effective response, containment, and recovery from cybersecurity incidents and emergencies.

Job Requirements:

• Industry-related experience as a Senior Network Engineer or Network Administrator
• Solid background in network administration and architecture
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
• Familiarity with access control models and network security
• Knowledge of coding languages for scripting (e.g Python, Perl)
• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)
• Solid understanding of network operating systems (JUNOS, Cisco IOS)
• Sharp troubleshooting skills
• Ability to work independently
• Organizational and mentoring skills
• BSc/BA in Computer Science, Engineering or a related field
• Certifications such as CCIE, CCNP,or equivalent are highly desirable.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Manage network operations activities and installation of network systems according to design specifications using AI automation.

AI skills are mandatory along with Network engineer skills.

Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.

Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.

Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.

• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.

Key Responsibilities and Attributes :

Duties include providing support security infrastructure, which includes firewall, proxy, and remote access systems.
Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.
Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.
Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Desired platforms/skills include:

Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.
Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

Special Skills:
Specialists are required to analyse customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.
Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.
Relevant certifications preferred: Checkpoint/Palo Alto/Juniper firewalls.
Years of Related Experience: 2-4 years