Responsibilities:

• Supervise and coordinate subcontractors works to achieve daily work schedules and to ensure compliance with specific requirements
• Assist the Project Manager in planning and monitoring of construction activities and production of shop drawings
• Liaise with relevant consultants and authorities on technical and engineering matters
• Monitor and coordinate the work of Sub-cons and Supervisors
• Coordinate the inspection of Civil and Structural works

Requirements:

• Candidate must possess Bachelor's Degree in Civil Engineering
• Preferably with working experience in foundation works
• Proficient in Microsoft Office and knowledge of AUTOCAD
• Independent, diligent and highly motivated with excellent team spirit
• Willing to work overtime including weekends and public holidays when necessary

Applicants are to email to [email protected]

Responsibilities:

• Good technical and project management abilities.
• Strong ability to develop, plan and organize resources efficiently.
• Communicating plans and challenges and options in engineering issues and solutions to various stakeholders and Clients alike.
• Inspiring a team of different nationalities and cultures.
• Professional integrity and exemplary conduct at all times.
• Proven problem-solving and achievements.
• Comfortable at work site conditions.
• Site supervision and able to co-ordinate well with sub-contractors, RE and RTO.

Requirements:

• At least 3 year(s) of relevant working experience in construction is required for this position.
• Candidate must possess at least a Degree in Engineering (Civil/Structural) or equivalent.
• Preferably Managers specializing in Engineering - Civil/Construction/Structural or equivalent.
• Knowledge in Microsoft project.
• Full-Time positions available.

Applicants are to email to [email protected]

Responsibilities:

• Supervise and coordinate subcontractors works to achieve daily work schedules and to ensure compliance with specific requirements
• Assist the Project Manager in planning and monitoring of construction activities and production of shop drawings
• Liaise with relevant consultants and authorities on technical and engineering matters
• Monitor and coordinate the work of Sub-cons and Supervisors
• Coordinate the inspection of Civil and Structural works

Requirements:

• Candidate must possess Bachelor's Degree in Civil Engineering
• Preferably with working experience in foundation works
• Proficient in Microsoft Office and knowledge of AUTOCAD
• Independent, diligent and highly motivated with excellent team spirit
• Willing to work overtime including weekends and public holidays when necessary

Applicants are to email to [email protected]

Employment Type: 1 year contract (renewable subject to work performance)

Salary up to S$5,000

Responsibilities:

• Manage, configure, and troubleshoot hardware and software systems related to security surveillance, including IP CCTV, Perimeter Protection Systems (PPS), Physical Security Information Management Systems (PSIM), Video Management Systems (VMS), and audiovisual systems.
• Analyze, plan, implement, test, and manage integrated perimeter, video surveillance, and video analytics security systems, ensuring smooth operations.
• Collaborate with team members to meet clients' service delivery agreements and ensure seamless system functionality.
• Coordinate with contractors, clients, and partners to diagnose, resolve, and support both preventive and corrective maintenance of systems.
• Interpret and work with technical documentation, installation manuals, system drawings, and construction-related materials like floor plans.
• Assist the maintenance team to ensure system availability and reliability meets customer requirements.
• Identify opportunities to improve processes and implement new technologies for enhanced security and customer satisfaction.
• Conduct on-site electrical power and cabling work, ensuring adherence to construction safety and regulatory standards.
• Provide support during emergency situations, even outside of normal working hours, when required.
• Perform other technical-related duties as assigned.

Requirements:

• Diploma in Information Technology, Electrical/Electronic, Information Systems, or related discipline.
• 1-3 years of experience in security surveillance hardware and software administration, configuration, and troubleshooting.
• Strong understanding of IP CCTV systems, PPS, PSIM, VMS, and audiovisual systems.
• Ability to read and interpret technical documentation, system drawings, and construction plans.
• Hands-on experience in electrical power systems and cabling work, with a solid understanding of on-site operations.
• Familiarity with construction site safety regulations and protocols.
• Proven ability to work independently, manage multiple tasks, and handle pressure effectively.
• Strong problem-solving skills with excellent interpersonal, organizational, and teamwork abilities.
• Willingness to respond to emergency situations and provide support outside regular working hours.

Roles & Responsibilities:

• Work closely with the project manager to design and implement control systems for various automation projects.
• Responsible for modifying and updating control designs, documents, and systems according to URS and industry standards.
• Participate in internal testing and validation operations such as FAT, SAT, and system debugging.
• Provide support throughout the project lifecycle, ensuring smooth execution and high-quality standards.

Requirements:

• Diploma in Engineering or equivalent qualification.
• Minimum 3 years of hands-on experience in control systems design.
• Experience in Mitsubishi, Schneider, and Siemens S7 programming.
• Familiarity with SCADA systems such as Ifix, Ignition and GENESIS.
• Strong communication skills to work effectively with project teams and clients.

Working Hours:

• Monday to Friday, 8 AM to 6 PM

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities

· Designing, developing, and testing UI for mobile and web applications

· Build reusable code and libraries for future use

· Accurately translate user and business needs into functional frontend code

Qualifications

· 6+ years of software engineering experience primarily leveraging ReactJS.

· Strong engineering and technical background with demonstrable enterprise development experience using ReactJS and RESTful APIs.

· Deep understanding of JavaScript/Typescript, HTML5 and CSS.

· Experience using Redux, Web Workers and PWAs.

· Experience with continuous integration and build (CI/CD) process & tools.

· Proven ability to quickly understand functional requirements and technical concepts.

· Experience with TDD and familiarity with testing frameworks, ideally Cypress, Selenium and PACT.

· Exposure to mobile development via React Native an advantage.

· GitHub portfolio an advantage.

Main contractor for LTA project seeking for the above position:-

Alternate Saturday

Roles & Responsibilities:-

• Assist Project Engineers on site
• Monitor site progress and schedule
• Manage to set out, level and survey the site
• Responsible for checking/advise of plans, drawings and qty for accuracy of calculations of area are followed correctly.
• Responsible to ensure all materials used and work performed area are in accordance with the specifications and budget.
• Supervise of project crews and subcontractors
• Coordination work with authorities, clients and QP
• Ensure safety,health & security in charge area

Requirement:-

• Minimum degree holder in Civil Engineering (Recognised by PE Board)
• Minimum 3 years experience in civil engineering
• Able to work under fast environment

Main contractor for LTA project seeking for the above position:-

Alternate Saturday

Roles & Responsibilities:-

· Planning the detail construction methods, sequences, and procedures, and in liaison with the subcontractors under the direction and instruction of the Construction Manager.

· Directing the field construction works with strict control, especially on works activities that been identified to be hazardous and of high risky and ensuring their compliances of safe work practice.

· Ensuring all the works to conform to the Specifications, Works sequence and methods of construction.

· Identifying nonconformities and reporting them to the Construction Manager and Quality Management Representative.

· Supervising the field construction works including safety arrangements.

· Coordinate with Site Engineers of the subcontractors’ works.

· Carrying out or attending inspections and monitoring the progress of the works.

· Handling Engineering matters including work procedures and shop drawings.

· Managing the subcontractors and workers.

· Implementing the Quality System in the field construction works.

· Produce working schedules of short terms and keep records of the works.

· Ensuring that work schedules are followed and achieve milestones dates.

· Reporting to the Construction Manager if any changes and conflicts are ordered or found in the construction.

Qualifications and Education Requirements:-

· Minimum 10 years of relevant experience after obtaining a Degree in Civil Engineering recognised by the PE board, or other qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer or Degree in the relevant field subject to the acceptance by the Engineer and minimum 5 years of experience in the construction supervision of major underground structures of a similar nature.

• Assist the Project Manager in overseeing the construction activities and progress, planning, implementation, and monitoring of work schedules.
• Liaise with both internal and external parties and ensure efficient communication.
• Ensuring that the works are carried out to schedule and in accordance with relevant regulations
• Other ad-hoc duties as assigned

• Liaise with Clients, Consultants, and Authorities for management of the project
• Must have the experience in Diaphragm wall and pilling
• Perform Civil/Structure engineering design works
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Determine best materials and methods with Professional Engineers
• Liaise with Architects on design and safety of the structure
• Analysis of structural components with engineering software
• Prepare drawings, specifications, and computer models of the structure
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate must possess at least Degree in Civil/Structural Engineering
• Minimum 10 years of LTA experience required
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in the design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience
• Knowledge of engineering software and MS Office

• Liaise with Clients, Consultants, and Authorities for management of the project
• Must have the experience in Diaphragm wall and pilling
• Perform Civil/Structure engineering design works
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Determine best materials and methods with Professional Engineers
• Liaise with Architects on design and safety of the structure
• Analysis of structural components with engineering software
• Prepare drawings, specifications, and computer models of the structure
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate must possess at least Degree in Civil/Structural Engineering
• Minimum 10 years of LTA experience required
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in the design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience
• Knowledge of engineering software and MS Office

Support the project team in planning, scheduling and coordinating the civil & structural works (site).

· Manage on-site construction works and documentation

· Assist in overseeing engineering deliverable and multi-disciplinary works in order to meet project quality requirements.

· Ensure that on-site construction works are carried out accordingly to local regulations and requirements and meet project quality requirements.

· Assist in preparing civil and structural designs and contract specifications

· Coordinate work with other disciplines such as civil, architectural, mechanical and electrical.

· Prepare and compile related report

· Planning physical works on site through scheduling works and agreed timelines, sequencing of construction works

· Any other ad-hoc duties assigned

Requirements:

· Minimum 7 years’ civil site experience

· Experience in LTA project will be an added advantage

· Able to work under fast paced environment

· Degree in Civil Engineering

Job Description & Requirements

• To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance to the Project specifications, construction drawings and Building Control Act and Regulations.
• To be overall in charge of the management and control of a team of site staff or Resident Technical Officer(s) in performing their duties on site so that they can provide satisfactory supervision and to take responsibility of their work and performance.
• To oversee in all aspects relating to the construction of the Project, keeping and submitting record of works, materials, equipment at site, attending meetings, keeping minutes of meetings and discussions, assisting in the co-ordination of Contractor’s works with Consultants and any external parties like neighbouring contractors and utility companies.

Requirements:

• Minimally a Degree in Civil Engineering recognized by the Professional Engineers Board.
• Candidate must be a registered Resident Engineer with BCA.
• At least 8 years site supervisory experience in LTA projects.

Must be literate in English and have a good knowledge to use computer, computer software, e.g. Microsoft

Job Description & Requirements

• To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance to the Project specifications, construction drawings and Building Control Act and Regulations.
• To be overall in charge of the management and control of a team of site staff or Resident Technical Officer(s) in performing their duties on site so that they can provide satisfactory supervision and to take responsibility of their work and performance.
• To oversee in all aspects relating to the construction of the Project, keeping and submitting record of works, materials, equipment at site, attending meetings, keeping minutes of meetings and discussions, assisting in the co-ordination of Contractor’s works with Consultants and any external parties like neighbouring contractors and utility companies.

Requirements:

• Minimally a Degree in Civil Engineering recognized by the Professional Engineers Board.
• Candidate must be a registered Resident Engineer with BCA.
• At least 8 years site supervisory experience in LTA projects.

Must be literate in English and have a good knowledge to use computer, computer software, e.g. Microsoft

Support the project team in planning, scheduling and coordinating the civil & structural works (site).

· Manage on-site construction works and documentation

· Assist in overseeing engineering deliverable and multi-disciplinary works in order to meet project quality requirements.

· Ensure that on-site construction works are carried out accordingly to local regulations and requirements and meet project quality requirements.

· Assist in preparing civil and structural designs and contract specifications

· Coordinate work with other disciplines such as civil, architectural, mechanical and electrical.

· Prepare and compile related report

· Planning physical works on site through scheduling works and agreed timelines, sequencing of construction works

· Any other ad-hoc duties assigned

Requirements:

· Minimum 7 years’ civil site experience

· Experience in LTA project will be an added advantage

· Able to work under fast paced environment

· Degree in Civil Engineering

Job Description & Requirements

Support the project team in planning, scheduling and coordinating the civil & structural works (site).

· Manage on-site construction works and documentation

· Assist in overseeing engineering deliverable and multi-disciplinary works in order to meet project quality requirements.

· Ensure that on-site construction works are carried out accordingly to local regulations and requirements and meet project quality requirements.

· Assist in preparing civil and structural designs and contract specifications

· Coordinate work with other disciplines such as civil, architectural, mechanical and electrical.

· Prepare and compile related report

· Planning physical works on site through scheduling works and agreed timelines, sequencing of construction works

· Any other ad-hoc duties assigned

Requirements:

· Minimum 7 years’ civil site experience

· Experience in LTA project will be an added advantage

· Able to work under fast paced environment

· Degree in Civil Engineering

Job Description & Requirements

• Conduct structure analysis
• Provide technical engineering information to ensure compliance with all engineering standards, codes, specifications and design instructions.
• Develop architectural/engineering drawings and ensure specifications/regulations are followed.
• Liaise with architects, engineers and other departments to ensure that the design intentions are met.
• Prepare bills of quantities and cost estimation whenever required
• Ability to identify potential and discrepancies that affect the design and recommend solutions to relevant team/department.
• Adherence to safety practices.

Requirements:

• Possesses at least 7 years of experience in design and construction.
• Minimum Degree in Civil Engineering from accredited Universities.
• Experience in MRT & LTA projects
• Well versed in structure analysis and design software such as ORION, SAP2000, SAFE, PROKON, PLAXIS or other similar software.

Well versed in Autocad and BIM software is preferred

• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Working tuas Dormitary

We are looking for south indian cook

- Able to cook Briyani

- South Inaian curry (Chicken, Mutton, Fish,Prawns, Crab)

- Thosai, Poori, Chappathi, Protta, Vadai with all snacks item

- Roti parrata flour mixing

- Goring items( Mee,nasi, noodles)

- Preparing ingredients

- Setting up cleaning work station

- Redy to do for kitchen cleaning work

- Ready to work day shift and night shift

- workers dormitory (mass cooking)

About Us!

The Housing and Development Board (HDB) has been at the forefront of the Public Service Transformation effort, iteratively building towards the successful delivery of HDB’s services to our customers digitally. The Information Services Group in HDB champions this effort, developing customised IT solutions that affords HDB the flexibility and efficiency in serving its missions.

What Will You Do?

You will be in a pioneer team in HDB’s Information Services Group that seeks to embrace DevSecOps culture and practices for application development. With the goal of creating cross-functional teams that would be responsible for the end-to-end delivery of IT services, we aim to adopt a you-code-it, you-run-it approach to software product development and maintenance. The success of our endeavour will form the blueprint upon which all subsequent in-house DevSecOps teams can be modelled after.

As a software engineer on this team, you will work with fellow developers, your Technical Lead, Product Owner and Delivery Manager in iteratively delivering IT solutions for both internal and external stakeholders of HDB. You will have the opportunity to be exposed to different aspects of software delivery, including solution design, CI/CD pipeline configurations, frontend and backend development, and test automation.

You will be a Great Fit if you Have:

1. Have 3+ years frontend and/or backend software engineering experience in building scalable products, with a demonstrated ability in designing and building well-structured enterprise applications on commercial cloud:
a. Skilled in modern web application technology stack, such as React.js, Spring, FastAPI, Django, PostgreSQL.
b. Experienced in development and deployment on commercial cloud such as Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure
c. Experienced in Loosely Coupled Architecture and Application Integration Patterns, such as Microservices and Scatter-Gather, with the ability to design and architect scalable and resilient systems
d. Experienced in containerisation technologies, such as Docker, AWS ECS and Kubernetes
e. Has exposure to infrastructure provision tools, such as Terraform and Ansible
f. Embraces the concept of DevSecOps and CI/CD, with experience in relevant CI technologies such as Git, Jenkins, and Bamboo.
g. Understand the concept of Secure-By-Design Lifecycle for Agile and the utilisation of technologies for SAST and DAST
h. Practised Test-Driven Development with the utilisation of automated testing
i. Exposure in performance optimisation and tuning of applications and databases
2. Is adaptable and thrives in dealing with uncertainties
3. Can articulate software problems and proposed solutions clearly
4. Thrives in working as a team, and embraces a team-first mentality

Good to Have:

- Adaptability and thrives in dealing with uncertainties

- Can articulate software problems and proposed solutions clearly

- Thrives in working as a team, and embraces a team-first mentality

- Takes initiative, pride and ownership in work

- Growth mindset

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Entry level applicants are welcomed to apply.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15360504/bd622d52-6b55-1eef-acdd-0adabd72e206

Job requirement:

• Ability to perform first level investigation out of control situation and line excursions, abnormal lot/tool judgement due to inline OOC and OOS from SPC Chart.
• Process condition optimization.
• Work closely with equipment and production to ensure key module objectives are met.
• Evaluation to improve process margin.
• Cost reduction projects.
• Ensure safety, discipline and housekeeping compliance by all personnel.
• Analyze different types of defects and provide clear problem description with maintenance counterparts on troubleshooting.

Job requirement:

• Diploma in Electrical/Electronics/Chemistry/Microelectronics/Engineering or equivalent.
• Relevant working experience in Photo Process semiconductor front-end industry
• Willing to work in cleanroom environment.
• Able to perform 12-hour rotating shift
• An excellent team player with good interpersonal skill
• Strong logical thinking capability and good analytical skill
• Highly committed with good ownership and accountability
• Passion for the semiconductor / manufacturing industry
• Able to adapt in a fast pace environment and work under pressure
• Proficient in MS Office Applications

Objective:

Provide 24x7 support for all Diffusion Wet Equipment Tools and Issues

Job Description:

• Possess knowledge on SPC, DOE, FDC, ECMS and all the statistical analysis tools to help optimizing equipment robustness..
• Able to coach junior engineers in performing hardware trouble-shooting for daily operations
• Establish Preventive Maintenance (PM) plans for all implant equipment and optimize PM for quality, cost, and productivity.
• Liaise with vendors to resolve equipment issues and improve equipment performance
• Initiate meeting with both process and manufacturing Engineers to ensure work is carried out efficiently to meet module objectives and analyze low yield and WAT issues
• Establish stock levels of essential spare parts and consumables to support equipment maintenance based on forecasted manufacturing volume. Liaise with vendors to minimize / eliminate over-stock or under-stock
• Manage new equipment start-up to support production, from facilities hookup, vendor startup, to acceptance of equipment for production
• Develop continuous improvement and Implement equipment improvement projects to improve equipment efficiency, cost reduction and reliability of equipment
• Forecast financial budgets for equipment expenditures. Setup tracking system to monitor expenditures
• Set targets, goals, and projects for the section to minimize wafer scrap, equipment cost per wafer, optimize equipment capability and utilization to meet operational needs
• Provide feedback / training to AEs and TAs on their troubleshooting skills, equipment knowledge, decision making, risks assessment
• Follow up on SPSR, MRB, 8D, TECN, and ECN documentation for closure of issues / events. Provide guidance to Junior Engineers
• Self audit and update specifications to meet TS16949 Quality Standard requirements
• Set Expectation and carry out performance appraisal for Technician or AE as instructed by Section Manager. Help the AE or Engineer on their career path development
• Provide long term solutions to address daily issues. Resolve department hardware chronicle issues.
• Create and maintain implant operation SOP and PM OI
• Develop continuous improvement to enhance equipment reliability and cost of ownership, Able to plan implant cost budget

Requirements:

• Degree in Electrical / Electronics / Mechanical / Mechatronics / Microelectronics Engineering
• Min 3 years of relevant work experience as Engineer in Diffusion Wet Equipment
• An excellent team player with good interpersonal, communication and written skills
• Strong logical thinking capability and good analytical skill
• High level of integrity with strong leadership attributes to lead and coach a team
• Highly committed with good ownership and accountability
• Able to adapt in a fast pace environment and work under pressure
• Proficient in MS Office Applications

We have partnered with a renowned global leader in information and communications technology (ICT) infrastructure and smart devices. This company offers comprehensive, integrated solutions across key domains, including telecom networks, IT, smart devices, and cloud services, driving innovation and digital transformation worldwide.

Responsibilities

• Lead business development and sales efforts within a specific industry in the local market
• Identify, prospect, qualify, and target accounts that fit the industry profile, both pre- and post-market
• Conduct regular business reviews, leveraging internal analytics and market intelligence to gain customer insights. Understand data trends, both positive and negative, to uncover new opportunities for growth, increase sales, and retain and expand the business by presenting strategic solutions to customers
• Achieve sales and activity performance goals, including weekly pipeline reporting by opportunity. Prepare reports and communicate monthly summaries of wins, losses, inhibitors, and new opportunities
• Develop and manage customer relationships to ensure long-term success and satisfaction
• Collaborate with internal teams to ensure alignment with regional and global strategies

Requirements

• Expertise in client and partner management with cross-disciplinary experience in business strategy and account management
• Strong analytical skills to evaluate sales performance metrics, excellent negotiation abilities, and a proven track record of building and maintaining long-term customer relationships
• Ability to influence and negotiate effectively at senior levels within client organizations
• Excellent understanding of IT strategy and the key challenges faced by CIOs and their decision-making processes
• Demonstrated success in driving significant revenue growth within major client accounts
• Experience in strategic account planning, with practical knowledge of developing and implementing complex account plans

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-Revenue forecast and accrual
  Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

The ideal candidate should possess:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of IT project management experience
• Strong knowledge in process improvement methodologies and tools
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Good customer management experience
• Proficient in written and spoken English
• Certification in IT Service Management and/or ITIL (v3 or above)
• Able to travel as required

Shall administer the network equipment, either on-site or remotely, which shall minimally include the following:

(a) Checking the logs of the network equipment and network links every morning to ensure no abnormal activities;

(b) Install, maintain and upgrade all hardware, firmware and software used;

(c) Apply software and security patches as prescribed in Part 2C Patch Management Requirements;

(d) Fine-tune the network or system parameters;

(e) Patch/Re-Patch cables in patch panels, network points and all network equipment;

(f) Labelling of cables, patch panels, racks and equipment;

(g) Create, delete or modify access rights for the network equipment related user accounts in terms of authentication, authorisation and accounting;

(h) Connect Customer-approved network equipment to the Customer’s network;

(i) Manage IP addresses and IP assignment scheme;

(j) Manage firewall rules setting and security configuration e.g. add, delete or modify firewall rules, change encryption keys;

(k) Perform troubleshooting to resolve network issues;

(l) Manage incidents as specified in Part 2D Service Management Requirements;

(m) Document and maintain configurations of all network hardware, cabling information and software used in the operating environment;

(n) Perform routine backup of network configuration for network equipment including firewall rules;

(o) Perform NAC ClearPass administration for security posture check enforcement which minimally includes the following tasks:

· Review NAC error logs for failed authentications;

· Verify the NAC service is enabled and policies are active;

· Import Customer LDAP Data Interchange Format (LDF) file into the NAC local user database;

· Housekeep the NAC local users and static host list;

· Update posture policies for endpoint protection and Windows patches;

· Perform NAC software updates and patching;

· Verify validity of certificates, trust lists and update status of Certificate Revocation Lists (CRLs); and

· Downloading and viewing of authentication and posture reports.

(p) Analyse network utilization pattern and problems, recommend and implement corrective and preventive measures;

(q) Recommend new or improved hardware, software, configurations, etc. to enhance the existing system performance and management;

(r) Assist the Customer to evaluate new hardware and software for implementation in the operating environment, when required by the Customer;

(s) Enforce physical access controls to the network room and the equipment, including escorting its own Sub-Vendors and the Customer-appointed Supplier, and maintaining proper management of keys and access logs at all times; and

(t) Provide standby and support service for network upgrades, network implementation or building maintenance activities such as testing and servicing of building power generators, Uninterruptible Power Supply (UPS), air-conditioning and fire suppression systems, which may affect the

operation of the equipment in the network rooms.

Requirement – Network Administration

Minimum Requirement:

(a) The Vendor’s support personnel who are managing the network must be trained and minimally be proficient in the following areas:

· Network technologies and protocols;

· Network configuration;

· Network utilization and performance monitoring;

· Network fine-tuning, incident troubleshooting, interpretation of statistics and traffic pattern;

· Firewall rules configuration and security setting; and

· IDS/IPS, CDN implementation and IPv6;

· Familiar with Cisco and Alcatel and Palo Alto

(b) The Vendor network support engineer shall have at least three (3) years of hands-on experience in configuring routers/switches (e.g., Cisco and Alcatel), firewalls, and intrusion detection/protection systems.

(c) The network support engineer shall minimally have the Cisco Certified Network Engineer

certification, or equivalent, and have experience in WAN implementation.