Requirement

• Diploma/Degree in Information Technology/Computer Science or any related study
• At least 3 years of experience in Networking
• Experience in firewall, switches, routers, proxy, load balancers, NAC, Wireless, remote access (VPN)
• Knowledge in managing Alcatel switches, Aruba Wireless Controllers, Palo Alto firewall, Network Access Control, RSA, F5 VPN, Alteon Load Balancers.
• Knowledge in Cloud infrastructure (AWS) will be an advantage.

Responsibilities

• Responsible for day-to-day Operation and BAU and administration of network and security infrastructure.
• Manage and maintain the network infrastructure
• Monitor the network performance (bandwidth usage, health of network equipment etc.) to ensure network availability and reliability.
• Support network related service requests
• Proficient in analyzing and optimizing network performance
• Collaborate with cross-functional teams, including vendors or business partners to troubleshoot and resolve network outages, ensuring minimal downtime and service disruption.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

- Basic knowledge on Networking and Data Center SOP
- Perform Rack and stack duties for new equipments.
- Experienced in Technical Refresh deployment lifecycle
- Establish strong working relationships with various internal teams and external partners.
- Inventory and asset management.
- Ensure all installations and upgrades adhere to quality standards and operational requirements.

• Experience in AIOPs solutions for network monitoring, analytic and automation
• Maintaining AI-Driven tools with existing network infrastructure for predictive analytics, anomaly detection, and root cause analysis
• Basic knowledge in automating network tasks and workflows using AIOPs tools and low to no code programming
• Analyze network data to identify trends, optimize performance, and improve security
• Configure, and manage Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implement and maintain Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administer Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilize SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Manage and maintain ClearPass Policy Manager for network access control and policy enforcement

Responsibilities

• As a System/ Network Engineer, you will be responsible for the following:
• System And Network,
• Able to configure CISCO, Fortinet, Juniper, Firewall & Antivirus, and other security software.
• Experience with CISCO core switches, Access Points (Wireless) such as Aironet / Meraki / HP Aruba is a plus.
• Familiarize with CISCO Network LAN & WAN design.
• Pre-sales to Point to Point and Client VPN.
• Setup and perform troubleshooting with network technical skills, including CISCO Routers, CISCO Switches, wireless devices, Fortinet Firewalls, Load Balancers, and system management tools like Network Analysis.
• Install WINDOWS Server O/S, WIN 11, Microsoft 365, Microsoft Platform for Servers, and PCs with hands-on experience in setup and configuration.
• Knowledge of setup/configure VMWare, Exchange Server, SQL, and Virtual Server, along with hardware configuration experience (Server, external backup, UPS) in FAS System, HPE Storage, Synology NAL, etc.

Job Description

• Rack/stack IT Equipment.
• Installation/configuration of various OS (Windows, Linux, Vmware).
• Work closely with Team Leader to meet system delivery milestones.
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team.
• Carry out other technical related duties that may be required.
• Design and implement LAN, WAN, VPN, and wireless networks.
• Configure and Network security appliances such as firewalls, routers, and switches.

Requirements

• Diploma/Degree in Information Technology, Computer Science, Engineering or equivalent
• Able to configure/design and provide consultation for Cisco Switches, Router and Fortigate Firewall
• 3 – 10 years of relevant experience in server implementation / operation / administration for Vmware / Storage / Redhat / Windows.
• Good analytical and problem-solving skills
• Possess initiative with positive working attitudes
• Strong teamwork, communication and interpersonal skills
• Ability to work after office hours/weekend for systems preventive maintenance

Responsibilities

• Responsible for Network related incident and change management

• Responsible for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration

• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements

• Provide firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

• At least 5 years of experience in administration and implementation

• Good knowledge of the following, but not limited to:

1. Firewall technologies(high availability, virtual firewall concept)

2. IP load balancer

3. Distribution and core switches

4. Router configuration(high availability)

5. LAN and WAN administration

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

• Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems

• Proficient in troubleshooting skills

• Effective communication skills

• Self-driven and ability to work independently

Licence no: 12C6060

Job title: IT Engineer

Work Location: Singapore, On-Site

Position Overview:

The IT Engineer is responsible for the IT Operations and Maintenance of the company. You will work closely with our Global IT Department to ensure the optimal performance, security, and reliability of our IT infrastructure.

Responsibilities:

IT Environment and Policy:

• Ensure a seamless IT working environment by implementing and enforcing IT policies and procedures according to our company guidelines.
• Provide responsive IT Helpdesk services and conduct necessary training sessions internally to enhance team proficiency.

IT Procurement Management:

• Oversee IT procurement activities, including but not limited to laptops, desktops, monitors, accessories, network devices, and software.
• Collaborate with vendors to ensure cost-effective and timely acquisition of IT equipment and services.

Server Management:

• Install and provide support for server hardware and operating systems.
• Manage Microsoft Active Directory, ensuring user accounts, permissions, and security policies are properly configured.
• Configure and maintain essential server components such as Antivirus servers, File and Print infrastructure, and other critical services.

Networking:

• Monitor, manage and enhance WAN/LAN accessibility and security.
• Collaborate with the network team to optimize network performance and address issues promptly.
• Implement improvements to ensure the reliability and efficiency of the network infrastructure.

Security Services:

• Implement and enforce IT security policies to safeguard organizational assets.
• Conduct vulnerability management to identify and address potential security risks.

Qualification/ Requirements:

• Bachelor’s degree or higher in Computer Science or related technical field.
• Minimum of 3 years of practical experience in IT.
• Hands-on experience in networking configuration, IT device maintenance, troubleshooting, and security reinforcement.
• Familiarity with Linux operating systems and system optimization is a strong plus.
• Proactive approach to handling responsibilities with a strong sense of duty.
• Excellent communication skills to effectively interact with team members and end-users.

Summary

The Infrastructure and Tools (Cisco AppDynamics) Operations Engineer focuses on the ongoing maintenance, support, and optimization of Cisco Application Performance Monitoring (APM) solutions after their initial deployment. This role requires a deep understanding of Cisco APM tools (AppDynamics) networking, application architectures, and ITIL practices. The engineer ensures the continued health, performance, and stability of the AppDynamics environment and its ability to provide valuable insights into application performance.

Job Scope

Implementation and Configuration:

• Support the implementation of Cisco APM solutions (AppDynamics) for customers

• Collaborate with clients to understand their application environments, business goals, and performance monitorin needs.

• Install, configure, and fine-tune Cisco APM agents and collectors to monitor applications and infrastructure components.

• Integrate Cisco APM with existing monitoring and management tools.

• Define and configure application performance baselines and thresholds.

• Develop custom dashboards and reports to visualize application performance data.

Performance Monitoring and Analysis:

• Proactively monitor application performance metrics (response times, transaction volumes, error rates, resource consumption).

• Analyse performance data collected by AppDynamics to identify bottlenecks, perform root cause analysis on outages, and pre-emptively alert for potential problems.

• Utilize Cisco APM tools to trace transactions, diagnose performance problems, and identify root causes.

• Collaborate with application development teams to optimize application code and infrastructure configurations.

Troubleshooting and Optimization:

• Troubleshoot application performance issues using Cisco APM tools and diagnostic techniques.

• Work with network, infrastructure, and application teams to resolve performance bottlenecks.

• Optimize application performance by tuning application parameters, infrastructure configurations, and network settings.

• Implement performance improvements and validate their effectiveness.

Maintenance and Support

• Develop custom queries and metrics to enhance visibility into key problem areas in customer environments.

• Perform regular maintenance and upgrades of Cisco APM solutions.

• Ensure the availability and reliability of the APM infrastructure.

• Provide technical support to users of the APM tools.

• Stay up to date on the latest Cisco APM features, best practices, and releases.

Documentation and Knowledge Sharing:

• Develop and maintain comprehensive documentation for the APM environment.

• Create knowledge base articles and training materials for users.

• Share knowledge and expertise with other team members.

Responsibilities:

• Support implementation and maintain Cisco APM solutions to monitor critical applications and infrastructure.

• Configure and customize Cisco APM agents, collectors, and dashboards.

• Define application performance baselines, thresholds, and alerting rules.

• Proactively monitor application performance and identify potential issues.

• Analyse performance data and troubleshoot performance problems.

• Collaborate with application and infrastructure teams to resolve performance issues.

• Optimize application performance by tuning application and infrastructure configurations.

• Perform regular maintenance and upgrades of Cisco APM solutions.

• Ensure the availability and reliability of the APM infrastructure.

• Provide technical support to users of the APM tools.

• Create and maintain documentation for the APM environment.

• Stay current on the latest Cisco APM features and best practices.

Requirements

• Bachelor's degree in computer science, network engineering, or a related field.

• 2 or more years of relevant experience with maintaining AppDynamics in a production environment.

• Possesses ACIP (AppDynamics Certified Implementation Professional) certification or can attain within 3 months.

• Has working experience with programming languages (e.g., Java, .NET, JavaScript)

• Strong understanding of large-scale application deployment architecture and challenges in both on-premises and cloudenvironments

• Working experience with other observability industry platforms (Datadog, Dynatrace, etc.) and cloud experience is a good to have.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

Good knowledge and Work Experience in Networking & Security is must.
Managing of Security devices like Checkpoint and Palo Alto Firewalls.
Knowledge on data center network including Cisco Nexus switches.
Knowledge on load balancer like F5 BIG IP (LTM and GTM).
Managing of Servers; AAA, SNMP, Syslog, NTP, DHCP, FTP, DNS, AAA, DNS and DHCP
Managing of Cisco Routers ISR/ASR Series and Switches Catalyst 6500,4500,3750,2960 & 3560 Series
Significant exposure to 802.1x, TACACS+ and Radius.
Experience in managing Wireless Environment with WLAN Controller.
Responsible for day to day Operations and administration on data center network & security infrastructure.
Perform Installation, configuration and maintenance of network equipment and network operating System
Responsible for security, particularly trouble shooting and/or debugging network related problems.
Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities to  first- and second-level teams.
Perform maintenance of the network authorization infrastructure as well as network backup system.
Maintains inventory of equipment and parts as well as documentation of vendor activates.
Develop and documents systems standards for computer and network device.
Recommend and schedule repairs to the LAN/WAN and ensure timely user notification of maintenance requirements and effects on system availability.
Strong networking background and experience, with the ability to do troubleshooting of both access control and network related problems.
Troubleshoot networks, system, and applications to identify and correct malfunction; other operational difficulties and provide telephone and internal users.
Preferably with one of the given Certification - CCNA/CCNP or a Firewall Certifications.
Ready to work in shifts

Job Description

• Troubleshooting and performance monitoring on network
• Setting up network, switches, routers, firewall
• Implementation and configuration of switches, routers, firewall
• Perform analysis of systems & security logs
• To detect network problems, intrusion and systems failure
• Vulnerability assessment & incident resolution
• Change and Service Request fulfilment
• Perform ticket closure and documentation
• Preventive maintenance tasks fulfilment
• Assist the Team Lead/Operations Manager
• Work independently for L1/L2 Support also as a member in the assigned projects
• Liaise with vendors, distributors & customers to resolve any technical issues
• Review and recommend procedures to manage operations efficiently
• Ensure that service quality standards are met and maintain SLA

Requirement

• Minimum Diploma in Information Technology, Engineering or related field
• Minimum 2 years’ experience in network environment
• Strong knowledge of BGP/OSPF routing protocols
• Familiar with devices like Cisco, Huawei, Fortinet or Palo Alto Cisco ASA
• Experience in various firewalls
• Certification in CCNA would be an advantage
• Strong analytical, good organization skill, and team player
• Possess good communication skill
• Possess a proactive attitude and customers oriented

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

• Good technology exposure
• Growth opportunity

About Our Client

Our client is a Singaporean insurance company. They are a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services they provide consumers control over their financial wellbeing at every stage of their lives.

Job Description

Key Responsibilities:

• Cisco Wireless Infrastructure Management:Configure, deploy, and manage Cisco wireless access points and controllers to ensure reliable wireless network connectivity.
  Troubleshoot and resolve issues related to wireless network performance, coverage, and security.
  Managing the Cisco ISE.
  
• Cisco Switches and Routers Management:Install, configure, and maintain Cisco switches and routers for optimal network performance.
  Perform network troubleshooting, identify bottlenecks, and implement solutions to ensure network reliability.
  
• Firmware Upgrades:Upgrade firmware for wireless devices, routers, and switches as part of regular network maintenance and improvement.
  Ensure minimal disruption during firmware updates and troubleshooting any issues that arise.
  
• Network Monitoring with SolarWinds:Utilize SolarWinds for continuous monitoring of the network infrastructure, including switches, routers, and wireless systems.
  Respond to alerts, troubleshoot network issues, and optimize network performance based on monitoring data.
  
• Firewall Management (Palo Alto, Checkpoint):Configure and maintain Palo Alto and Checkpoint firewalls to ensure network security and integrity.
  Monitor firewall performance, implement policy changes, and respond to any security incidents or alerts.
  

The Successful Applicant

Required Skills and Qualifications:

• Proven experience in managing and configuring Cisco wireless infrastructure, switches, and routers.
• Strong knowledge and hands-on experience with SolarWinds network monitoring tool.
• Proficiency in managing Palo Alto and Checkpoint firewalls.
• Strong troubleshooting skills for network and security-related issues.
• Ability to perform firmware upgrades for network devices and equipment.
• Familiarity with network security practices and protocols.
• CCNP (Cisco Certified Network Associate) certification or equivalent is a plus.
• Experience with network documentation and creating network diagrams.

Preferred Skills:

Advanced Cisco certifications (CCNP) or equivalent.

• Knowledge of other network security platforms.
• Experience in implementing network automation or orchestration tools.

Personal Attributes:

• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Self-motivated and able to manage multiple tasks and priorities.

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology.
• 8 years and above experience in a similar role.

What's on Offer

• Creative and innovative workplace
• Opportunity to learn and grow
• Good work culture

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-012025-6627765

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N

Position: Permanent

Role: Network Security Specialist (PSO)

Key Responsibilities and Attributes :

• Duties include providing support to Citi perimeter security infrastructure, which includes firewall, proxy, and remote access systems.
• Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.
• Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.
• Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include:

• Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.
• Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

Special Skills:

• Specialists are required to analyse customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.
• Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.

Relevant certifications preferred: Checkpoint/Palo Alto/Juniper firewalls.

Years of Related Experience: 2-4 years

Title: Network Manager - IT

Reach out at [email protected] or WA at +65 92333815 for quicker response.

JD:

• Required skills: Experience in leading team members in global settings.
• Minimum 10 years work experience in network operations
• Minimum 4 years’ experience in enterprise network design including Azure cloud; international experience desired.
• Hands on experience in planning, design & implementation of network architecture
• Understanding of Azure cloud and data centre network architectures.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred

Travel requirements: 10%-15% of time

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments.

• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

NETWORK SUPPORT TECHNICIAN

The Network Support Technician will be responsible for executing and implement GPON (Giga-Bit Passive Optical Network) and ICT infrastructure needs of the customer’s IT networking environment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Job Responsibilities:

The Network Support Technician shall performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Implement ICT infrastructure solutions for Hotel Hospitality, HealthCare and Business Enterprise
• Co-ordination of tasks with sub-contractors & related vendors
• Setup & Installation of networking software / hardware equipment, & system integration with 3rd partry equipment
• Be able to perform simple troubleshooting and resolve IT issues
• Plan, organise and complete assigned tasks on time with end user, vendors and technical team
• Possess a proactive attitude and customers oriented
• Willing to travel overseas for work related tasks as when required
• Good communication, organization and analytical skills
• Be an independent and good team player

Pre-requisite Requirement:

• A Higher Nitec, Diploma or equivalent in Electronics, Electrical, Infocomm, IT engrg or similar.
• A valid driver's license and willingness to travel.
• Shall process B2B field experiences in maintenance service solutions to MNC or Enterprise Industry
• Min. 03 year working experiences in the Infor-comm Technology (IT) and Telecommunication or related industries will be an advantage
• Excellent interpersonal and negotiation skills.
• Ability to communicate with people at all levels with an independent, proactive, confident and professional attitude
• People person with a strong customer service attitude
• Ability to multi-task and work under pressure and independently
• Computer literate in Microsoft Office, TCP/IP, CLI and Cisco Command is preferable.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development.
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond self and are impact focused.
• Consider the needs, challenges, and objectives of every person they interact with
• Exhibit positive reinforcement to help others succeed.

About the role

Job Title: Global Network Service Manager

Works closely with and have impact on: All global functions

Reports to: Director, Global Infrastructure & Cybersecurity

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.

Duties and Responsibilities

Strategic

• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.

Operational

• Maintain and operate various networking technologies including:

1. Global networking including SD-WAN, MPLS, VPN, DNS, Radius, etc.
2. Network components such as routers, switches, wireless access points (WAP), SSL VPN.
3. Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
4. Automation experience (Ansible or Terraform).
5. Security products such as firewall, IPS, WAF.

• Hands-on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
• Lead and coordinate incident resolution across different internal and vendor teams.
• Collaborate with cross-functional IT teams to support network-related projects.
• Collaborate with the security team to develop and enforce network and security policies.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
• Develop and maintain network documentation and diagrams.
• Stay updated with the latest networking technologies and best practices.

Requirements

Experience

• Minimum 10 years work experience within network operations with at least 4 years’ experience in enterprise network design including Azure cloud.
• International experience is highly desirable.

Skills/Accreditations

• Passion to work for a growing medical technology organization.
• Understanding of Azure cloud and data centre network architectures, hands-on experience in planning, design & implementation of network architecture.
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
• Good communication skills with spoken and written English.
• Experience in leading team members in global settings.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork and interpersonal skills including strong persuasive techniques.

Academic Qualifications

• Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred.

Travel requirements

• Occasional travel, approximately 10% to 15% of the time.

*The position title and salary will be based on relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

We are seeking an eager System Administrator with an understanding of networks, and common software and concepts used in system administration. The ideal candidate will have some knowledge of hypervisors, common software systems (eg: Microsoft Entra) and basic cybersecurity fundamentals. The candidate will also be involved in the planning and deployment of IT and software systems to internal users.

Job Summary

We are seeking an experienced Lead Network Specialist to join our implementation team at Hitachi Systems Network Technologies, an Aruba Platinum Partner and ICT systems integrator. The ideal candidate will have extensive knowledge and experience in designing, implementing, and managing complex network infrastructures, with a focus on Aruba wired, wireless, and ClearPass solutions.

Key Responsibilities

- Design, implement, and manage customer network infrastructures, ensuring seamless integration with existing systems

- Conduct network assessments, identify areas for improvement, and develop strategic plans for network upgrades and optimizations

- Collaborate with cross-functional teams, including sales, engineering, and project management, to deliver comprehensive ICT solutions

- Provide technical leadership and guidance to junior engineers and technicians

- Develop and maintain technical documentation, including network designs, implementation plans, and as-built documentation

- Troubleshoot complex network issues, using advanced diagnostic tools and techniques

- Stay up-to-date with the latest Aruba technologies, solutions, and best practices

Aruba-Specific Requirements

- In-depth knowledge and implementation experience with Aruba wired, wireless, and ClearPass solutions

- Professional certifications in at least two Aruba areas, such as:

- Aruba Certified ClearPass Professional (ACCP)

- Aruba Certified Mobility Professional (ACMP)

- Aruba Certified Switching Professional (ACSP)

- Proven experience with ArubaOS, AirWave, and other Aruba management tools

General Requirements

- At least 3-5 years of experience with Aruba solutions

- Proven experience with data migration, network upgrades, and system integration

- Extensive knowledge of network technologies, including:

- Network security (firewalls, VPNs, access control)

- Network protocols (TCP/IP, DNS, DHCP)

- Network architecture (LAN, WAN, WLAN)

- Strong analytical, problem-solving, and communication skills

- Ability to work independently and as part of a team

- Strong customer-facing skills, with experience in presenting technical information to non-technical stakeholders

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Manage network operations activities and installation of network systems according to design specifications using AI automation.

AI skills are mandatory along with Network engineer skills.

Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.

Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.

Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.

• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Role Summary

Our client is seeking an experienced Network Professional to oversee our Group network infrastructure across Asia. As Regional Network Lead, you will lead strategic regional initiatives and ensure the operational excellence of client’s network infrastructure, guaranteeing secure, high-performing connectivity that empowers and drives business growth. This critical role oversees the design, implementation, and ongoing management of our network systems across the region, collaborating closely with global and regional IT and security teams, our partners.

Main Responsibilities

APAC Shared Offices Network:

• Responsible for the architecture, design, implementation, and ongoing evolution of the network infrastructure supporting client’s Shared Offices across the APAC region, ensuring alignment with client Central's network designs, strategy, and policies.
• Serve as the primary and on-site (Singapore) support contact for operations teams, and subsidiaries integrating with or currently using Shared Office network resources.
• Lead and contribute to strategic regional network initiatives, using an analytical approach to identify opportunities for group-level efficiencies and cost optimization.
• Proactively work with Operations teams to review network performance, analyze network events and security incidents, and implement preventative measures to address bottlenecks, vulnerabilities, and security risks.
• Manage network inventories, proactively maintain warranties and maintenance schedules for critical network equipment, and implement and maintain necessary security measures in collaboration with global and regional security teams.
• Establish and maintain comprehensive network documentation, including network diagrams, configurations, operational procedures, change management processes, and disaster recovery plans.
• Contribute to the development and maintenance of Group Network Blueprints, providing APAC-specific context and repeatable solutions.
• Accountable for the full lifecycle of regional network projects, from developing business cases and performing implementations to transitioning solutions to operations.
• This includes hands-on involvement in device deployments, configurations, and patching within office environments.
• Implementing and supporting the deployment of enterprise-level network solutions, including firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other necessary network devices.

Support for client’s Network Central:

• Oversee P1/P2 network troubleshooting efforts, guiding operations members and peers, and leading root cause analysis of complex issues, primarily for the Singapore Telco node (data centers) but potentially extending to other Asia Telco Nodes and globally.
• Manage incident and change support, on-site operations (including device installations and cabling), troubleshooting, and governance activities within the Singapore Telco Node (data centers) on behalf of the Network Central team.
• Proactively notify and serve as the primary technical contact to clarify the impacts of planned changes in client’s Shared environments.
• Manage network-related projects for the Singapore Telco Node, deploying hardware, patching, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
• Effectively collaborate with technology partners, vendors, and Central IT teams to enforce governance, deliver timely and successful project outcomes, and maintain seamless network operations.
• Organize network communities across the region to promote the sharing of solutions and best practices and capture new topics for Central’s attention.
• Ensure that Network Central standards are known, enforced, and used regionally.
• Establish and maintain detailed network documentation, inventories, change management procedures, and disaster recovery plans.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• Over 10 years of extensive network administration and implementation experience.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Prior experience handling network deployments and planning in office and data center environments is must.
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities with presentation skills, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations and across various teams.
• Customer-oriented mindset with a focus on problem-solving and constant service improvement.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 incident response and resolution.
• Experience with Meraki solutions (SD-WAN, Wireless, and LAN). (Preferred)