Job Description

Singapore Raffles Music College is looking for an Academic Executive to support the operations of the Academic Department. As the Academic Executive, you will work closely with the Academic Manager to achieve the department goals. You will be part of a dynamic team working in a face-paced environment as the college strives for academic transformation.

Duties & Responsibilities

• Support the Academic Manager in the daily operations of the Academic Department, including following up on student academic matters, as well as preparation and organisation of official meetings minutes.
• Liaise with other agencies, organisations and groups for academic matters
• Plan teaching schedules and academic resources for academic programmes
• Plan and administer assessments and examinations, including liaison with external examiners and facilitation of appeals and moderation processes
• Manage the filing, storage and security of academic documents
• Assist the Academic Manager in the administering and analysis of surveys including the writing of academic reports with the data collected
• Able to investigate and resolve feedback/complaints efficiently and tactfully
• Assist with any ad-hoc academic perations

Requirements

• Diploma or Degree
• Good planning and organisational skills
• Meticulous and detail oriented
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Zoom, Google Meet and Lark
• An understanding of Music and Arts will be beneficial, but not required

College of Interdisciplinary & Experiential Learning

Many of the wicked problems in society today require interconnected and interdependent perspectives and collective collaboration. We enable students to thrive in a VUCA world by equipping them with interdisciplinary & experiential learning tools and processes, enabling students to synthesise knowledge from multiple disciplines to address complex issues. Above all, we deepen students’ socio-cultural competence and social responsibility to the local and global community through sustainable, reciprocal engagement with partners on real-world issues.

Office of Service-Learning

The Office of Service-Learning (OSL) seeks a purpose-driven individual for an impactful role facilitating meaningful learning between students and communities for social good.

You will support the delivery of SUSS Service-Learning courses and programmes, connecting SUSS students, alumni, faculty, staff and communities.

We seek a team player who possesses a deep understanding of the intersection between education and social sectors, knowledge of current and emerging practices, trends and opportunities within and beyond these sectors, and is committed to leveraging the university as a community asset to connect diverse stakeholders to journey together for shared purpose.

Major Duties & Responsibilies

• Identify and connect assets to develop and sustain partnerships with internal and external partners to co-create and curate Service-Learning opportunities; and capacity-building to deepen and strengthen stakeholders’ collective capability for social responsibility.
• Deliver Service-Learning credit-bearing courses and non-credit bearing programmes.
• Coordinate collaborations between OSL and SUSS schools and departments.
• Coach, mentor, and assess students, enabling students to meet the learning objectives specific to the range of Service-Learning experiences.
• Design, develop and conduct risk assessment, and ascertain that the Service-Learning opportunities/environment are safe and conducive.
• Design, develop and conduct translational research and solutions (if required).
• Develop and manage certification programmes in specialist domain areas (if required).
• Manage the administrative duties (pre and post event publicity, data management, procurement etc.) generated in fulfilment of the scope stated above.
• Assist with other tasks and duties as assigned by immediate supervisor, and participate in university-wide activities.
• Attend training and development courses relevant to work and/or personal development.

Job Requirements

• A good university degree, preferably with postgraduate degree and/or professional qualification, where relevant.
• Strong experience in asset-based approaches to Service-Learning and Community Engagement, Volunteer Management and Student Leadership Development.
• Intellectually inquisitive, with a good understanding of global and local trends in both the social sector, and Service-Learning and community engagement.
• Passion for working with students and community. Able to build rapport, motivate and inspire students from diverse backgrounds.
• Strong analytical, communication, networking and presentation skills.
• A resourceful team player with initiative and interpersonal skills, and a high level of integrity.
• Meticulous, enjoy working in a fast-paced environment, interacting with people and managing multiple tasks.
• Experience in teaching, curriculum design and development, educational equity and access, diversity and inclusion, social entrepreneurship, social innovation, sustainability, social impact measurement, social sector internships and/or applied research will be an added advantage.

We are looking for a highly independent and detail oriented individual to administer the grants awarded under the National Robotics Programme (NRP). This role will be forward deployed to the Office of Grants Administration (OGA).

An Officer in this role will:

• Work with NRP management and project officers to organize and administer the end-to-end grant administration processes, from pre to post-award documentation and mounting the projects online on the grant management system.
• Provide oversight and management of the projects, including ensuring changes or updates to grant terms & conditions or guidelines are communicated to the grantees and put into effect according to the stipulated implementation timelines.
• Coordinate and prepare accurate and timely reports to internal and external stakeholders
• Work with the grantees and act as a liaison between the research teams, host institutions, industry partners and stakeholders
• Monitor and track the progress, timeline, and budget of projects, including submissions and variation requests and providing assessment on the eligibility of such requests based on grant guidelines, as well as assisting to resolve issues and challenges related to the projects
• Organise and coordinate events related to the management of the projects such as review meetings and workshops
• Perform any other relevant secretariat and related duties as required

Requirements

• Degree with a minimum of 8 years' R&D project management experience or grant management experience or equivalent
• Knowledge and understanding of engineering terms related to robotics, mechanical or electronics engineering would be helpful to appreciate the project submissions, but not a must.
• Prior experience in grant administration or have managed grants at a larger programme level with exposure to NRF or RIE funding will be highly advantageous
• Strong organizing, planning and analytical skills. Tableau experience will be a plus.
• Meticulous and detail oriented.
• Excellent written and oral communication skills
• Independent and a strong team player
• Ability to thrive in complex situations and manage conflicting information amongst the stakeholders to make a sound and objective assessment and provide recommendations to resolve issues in grant administration.
• Willingness to learn, with adaptability and flexibility to take on required/necessary tasks beyond the job description

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Monitor, maintain and order office supplies and equipment but not limited to Stationaries, Groceries, Medications, Pantry items, toner
• Monitor and maintenance of existing office facility and equipment
• Source for quotations, ensure related items have been invoiced and liaise with Finance for payment
• Responsible for mail sorting, distribution and courier services
• Perform any other ad-hoc duties as assigned

Requirements:

• Diploma in any field
• Between 1 to 5 years of relevant experience in office administration and/or General Affairs
• Proficient in Microsoft Office
• Meticulous, organised and analytical
• Ability to work well with management and staff at all levels
• Good working attitude, tactful and possess excellent communication skills
• This role will be 1 year contract, subject to renewal

Work scope & Responsibilities

• Data Entry
• Order Fulfilment
• Customer Service
• Any other duties as assigned

Proficient in:

Microsoft office - Excel, words, Outlook

Fresh grad or no experience are welcome.

Training will be provided.

Working Hours: 9am to 6pm

Working Days: 5.5days (Alternate Sat)

Location: Pandan Loop

The incumbent is responsible for recruitment of seniors into the programme and may be required to conduct home visits or events.

He/she will also be required to provide telecare support and assistance to clients arising from incoming calls into the Contact Centre. He/she will also need to make outgoing care calls to clients to strengthen the care relationship with the clients.

Responsibilities:

• Provide information, engaging and recruiting seniors into CareLine program
• Provide advice/information to all clients' enquiries regarding department services
• Engage with community partners for the CareLine program
• Ensure client’s satisfaction and team objectives are achieved
• Ensure all administration work/information collected is accurate

Requirement:

• GCE N Level and above
• At least 1 year of experience in customer service or elder care will be advantageous
• Passionate in outreach work to serve and care for seniors
• Communication proficiency in 2 or more language/dialects will be advantageous
• Able to work independently
• Must be fully vaccinated with Covid-19 vaccinations

Note: This is a 5-day work week, office hours position

• Handle order administrations, process customers's orders, raise amendment, cancellation, follow-up on customers' orders via the SAP R3 System provide customer service.
• Monitor and secure and file all necessary shipping documentation of imports, exports and drop shipments from Europe, Chinato the SEA region.
• Monitoring the status of the incoming and outgoing shipment.
• Support Area Sales Managers regarding purchase, forwarders, shipping process, customs duty, liaise and support our warehouse in Singapore regarding delivery of goods and arrange pick up by freight forwarder and customers with warehouse.
• Execute all aspects of the company's administration for operations.