Job Responsibilities

• Ensure specified procedures and guidelines are followed for the completion of all sample registration work. This includes unpacking, submission checking, temperature verification, correct storage and preparation of samples for despatch to the various departments within the laboratory or outsourced entities.
• Ensure recognised SOP’s and operational procedures are adhered to and quality control procedures are in place and documented for new or modified procedures along with identifying and reporting any quality issues and ensure corrective or preventative actions are carried out and completed to the root cause of the issue.
• Ensure that the return of chilly bins meets customer requirements.
• Ensure that the document filing/archiving system is maintained and files are archived on a regular basis.
• Maintain a clean and tidy work area and storage areas within the laboratory designated areas.
• Ensure that the Team Leader Customer is aware of any issues regarding customers’ samples or test requirements or task procedures.
• Reporting all customer complaints and concerns to the Team Leader Customer immediately and help resolve as directed.
• Ensure that all laboratory and regulatory quality assurance procedures are adhered to.
• Implement corrective and preventative actions in relation to quality assurance.
• Actively participate in all audits, internal and external.
• Participate and contribute to health and safety continuous improvement initiatives. Report all incidents, including near misses, whether or not these incidents involve actual consequences, ensure safe work practices are followed, and proactively promote safe behaviour and injury prevention. Participate in training and working safely including the proper use of safety equipment. Ensure safety at work is top priority.
• To uphold the integrity and professional reputation of both themselves and that of the laboratory and exercise professional judgement and seek advice from senior staff with difficult issues.
• Report all customer complaints or concerns to the Team Leader, Operations Manager or Quality Manager and take appropriate action.

Job Requirements

• Minimum Diploma in Science disciplines or equivalent
• 2 years of relevant working experience in commerical laboratories.
• Proficient in MS Office& Excel
• Good organization and communication skills
• Fresh graduate may apply

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Lead of the Assessment and Special Projects team will play a crucial role in overseeing the strategic and operational aspects of assessment management within the Undergraduate Studies Office at NUS Business School. This role is integral to ensuring the integrity, fairness, and continuous improvement of the school's assessment practices, while also spearheading high-impact special projects that align with the School’s academic and strategic goals. The incumbent is expected to work closely with academic staff, administrative members, and external stakeholders to drive excellence in assessment processes and to lead initiatives that enhance the overall educational experience.

Key Responsibilities:
1. Assessment Management

• Lead the planning, coordination, and execution of all assessment-related activities, including examinations, grading, and academic integrity processes
• Ensure adherence to the University’s policies and procedures regarding assessments, maintaining the highest standards of quality and fairness
• Manage and resolve complex assessment-related issues, including appeals and special considerations, in a fair and timely manner
• Collaborate with academic departments to ensure assessments align with curriculum goals and learning outcomes
• Oversee the development and implementation of innovative assessment strategies, leveraging technology and best practices to enhance assessment processes
• Monitor trends and developments in higher education assessment practices, ensuring the business school remains at the forefront of innovation

2. Special Projects

• Lead and manage special projects that advance the strategic objectives of the business school, such as curriculum innovation, digital transformation, and student success initiatives
• Develop project plans, set milestones, and manage resources effectively to ensure successful project delivery within scope, time, and budget
• Work with cross-functional teams, including department administration, faculty members and IT, to drive project initiatives and achieve desired outcomes
• Provide regular updates and reports on project progress to senior management, identifying risks and proposing solutions to mitigate them

3. Leadership and Stakeholder Engagement

• Lead a small team of executive and administrative staff, providing guidance, mentorship, and performance management to ensure the team’s success
• Serve as the primary point of contact for all assessment-related matters, liaising with the deanery, administrative teams, and external units as needed
• Foster a culture of continuous improvement, encouraging the adoption of best practices and new technologies in assessment and project management
• Where applicable, represent the business school in university-wide committees and working groups related to assessment and academic administration
• The incumbent may be assigned additional special tasks or projects by the leadership to support the continuous development and strategic growth of the business school, in the spirit of staff development and growth

Qualifications

• A Bachelor’s degree in Education, Business Administration, or a related field
• At least 8 years of experience in academic administration, with a focus on assessment management. Experience in project leadership will be an added advantage.
• Strong understanding of higher education assessment practices, policies, and regulations
• Proven track record of managing mid to large-scale projects, from planning to execution and evaluation
• Excellent leadership, communication, and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Strong analytical and problem-solving skills, with a focus on continuous improvement and innovation
• Preference will be given to candidates who can display proficiency in using technology to enhance administrative/assessment processes and project management

(Appointment job grade will commensurate with the selected candidate's experience)

Duties

1. Provide administrative support to Operation Department

2. Responsible in maintaining project data in an organised manner

3. Assist in renewal of company certificates example ISO

4. Collate information and prepare project reports and document (such as progress report, work completion report, etc.) in PowerPoint, Word, Excel format for submission

5. Consolidate internal project purchase for monthly procurement

6. Liaise with suppliers to procure items at competitive pricing

7. Assist in planning and updating project schedule

9. Perform related project duties as required

10. Work collaboratively with the rest of the team

Requirements

· Possess minimum O’ Level, ITE certificate

· Diploma in Landscape related course or Certified Practising Horticulturist will be an advantage

· Proficient in Microsoft Office, PowerPoint, Excel, Word, Outlook

· Good communication and interpersonal skill

· Attention to detail

· Good organizational and multi-tasking skills

· Fresh graduates are welcome

*Only shortlisted candidates will be notified.

Administrative Officer (Full-time, Permanent)

1. Administration/Customer Service

· Handle registrations for Self-sponsored
(via Online Registrations/Phone Calls/WhatsApp/Walk-in/Emails)

· Update & Blasting of Class Schedules

· Attend and liaise with self-sponsored trainees on Queries/Scheduling of course/ Grievances via Email/WhatsApp/Calls/Walk-in

· Monthly update of Typeform (Course Schedule)

2. Administrative for Pre-Class Preparation /Class Day /Post Cl ass

· Prepare and upkeep of training & registration materials

· Ensure classrooms are always clean and tidy

· Prepare training attendance

· Issuing of invoices for self-sponsored trainees

· Collecting of payment / Deduction of SkillsFuture Credits

· Update Database/Payment Records timely and accurately

· Update of google sheet on Prebook No. & Actual No.

· Enrolment of Attendees

· Upload assessment results for in-house courses

· Maintain a good filing system

· Mailing / Regular check on Mailbox

3. Assessment - Polwel

· Manage assessment bookings

· Input trainees’ details for assessment

· Update Polwel on Prebook No. & Actual No.

· Create Credit Notes for absentee

4. Any other ad-hoc administrative duties as and when required.

Job Description:

• Filing & scanning of expense documents
• Data entry for Accounts Payables, Account Receivables, Payment Vouchers, Receipt Vouchers etc
• Staff Claims processing and recording into the system
• Any other ad-hoc duties as assigned

Requirements:

• Positive disposition with good working attitude
• Meticulous, good team player and willing to learn
• Able to communicate confidently and with clarity, both oral and written
• Able to work independently with minimal supervision
• Proficient in other MS Office application
• Singaporean and PR preferred

Job Description:

• Support procurement process at DxD Hub, ensuring technical and policy compliance as well as value-for-money.
• Structuring requirements for procurement process: Translate purchase requests from technical team to online procurement systems.
• Perform and/or support activities throughout procurement process. Example activities include creating internal approval memos and justification, preparing external documents (e.g. Invitation to Quote, Tenders).
• Support proposal evaluation: work with users to perform structured assessment of vendor proposals and recommend proposal to award.
• Partner with executives in other functions including Procurement and Finance to ensure efficient operations.
• Collate and track data to support analysis, including maintaining databases and hard copy records.
• Ensure that database is updated in a timely and accurate manner.
• Provide general administrative and clerical support to DxD Hub Team ensuring safe and comfortable DxD Hub operations.
• General administrative and clerical support to DxD Hub Team.
• Manage and monitor inventory of office and pantry supplies and re-order as needed.
• Track non-scientific equipment and assets (e.g. video conferencing system, furniture) and work with vendors for maintenance.
• Monitor facilities vendors (e.g. cleaning, telecom) to ensure a comfortable office environment for staff including light clean-up as needed.
• Work closely with SpIA and HR for the issuance of staff card for new hires and ensure that the staff has access to all DxD office sites.

Job Requirements:

• Diploma holder with a certificate in professional secretarial skills/ finance.
• Minimum 2 years of relevant experience in similar capacity.
• Experience in purchasing of biomedical consumables and equipment would be an advantage.
• Proficient in MS Office Applications, including Word, Excel, PowerPoint, and Outlook.
• A team player with excellent interpersonal, communication and organisational skills.
• Able to communicate effectively, multi-task, and work in a dynamic environment.
• Well organised and good written communication skills.
• Awareness of workplace health and safety would be an advantage.
• Meticulous and able to work independently in a fast-paced environment.
• Individual who is self-motivated, and results driven.
• Proactive and takes ownership of projects.
• Adaptable and able to work under pressure.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

• Support procurement process at DxD Hub, ensuring technical and policy compliance as well as value-for-money.
• Structuring requirements for procurement process: Translate purchase requests from technical team to online procurement systems.
• Perform and/or support activities throughout procurement process. Example activities include creating internal approval memos and justification, preparing external documents (e.g. Invitation to Quote, Tenders).
• Support proposal evaluation: work with users to perform structured assessment of vendor proposals and recommend proposal to award.
• Partner with executives in other functions including Procurement and Finance to ensure efficient operations.
• Collate and track data to support analysis, including maintaining databases and hard copy records.
• Ensure that database is updated in a timely and accurate manner.
• Provide general administrative and clerical support to DxD Hub Team ensuring safe and comfortable DxD Hub operations.
• General administrative and clerical support to DxD Hub Team.
• Manage and monitor inventory of office and pantry supplies and re-order as needed.
• Track non-scientific equipment and assets (e.g. video conferencing system, furniture) and work with vendors for maintenance.
• Monitor facilities vendors (e.g. cleaning, telecom) to ensure a comfortable office environment for staff including light clean-up as needed.
• Work closely with SpIA and HR for the issuance of staff card for new hires and ensure that the staff has access to all DxD office sites.

Job Requirements:

• Diploma holder with a certificate in professional secretarial skills/ finance.
• Minimum 5 years of relevant experience in similar capacity.
• Experience in purchasing of biomedical consumables and equipment would be an advantage.
• Proficient in MS Office Applications, including Word, Excel, PowerPoint, and Outlook.
• A team player with excellent interpersonal, communication and organisational skills.
• Able to communicate effectively, multi-task, and work in a dynamic environment.
• Well organised and good written communication skills.
• Awareness of workplace health and safety would be an advantage.
• Meticulous and able to work independently in a fast-paced environment.
• Individual who is self-motivated, and results driven.
• Proactive and takes ownership of projects.
• Adaptable and able to work under pressure.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Intern - Quality Assurances & Quality Control Administrator

ARYZTA Singapore is a multinational company, supplying buns and other baked products to QSR restaurants and other wholesale customers. We currently have a position open for an Intern - Quality Assurances & Quality Control Administrator.

Your duties will include:

1. Administer all Quality Assurances data and documents into the system
2. Assist in product evaluation and analysis of project samples to complete the projects to validate/change the process.
3. Assist with product (R&D samples) evaluation to complete shelf life evaluation and compute data (physical measurement).
4. Assist in finished products inspection to ensure the quality of finished products complies with APMEA and clients' expectation
5. Support related departments, for example, the Product Development team, with tasks/projects as assigned.
6. Input QA data and update QA reports by modifying and developing specifications.
7. Provide support with the Product Monitoring program- Moisture test, calibration, Bun Sensory Evaluation etc
8. Attend store visits, vendor audits, photo shoots etc., as necessary.
9. Assist with any other tasks/projects as assigned
10. Other ad-hoc duties assigned

Job Requirements:

· ITE/Degree/Diploma Holder Food Science & Technology Studies or equivalent

· No Working Experience Required. Students are welcome.

· Energetic individual, interpersonal skills and communication skills

· Problem Solving and People-oriented

· Well-versed with MS Office.

We are looking for a person who enjoys dealing with and working with various levels of management and external vendors.

• Prepare and serve tea and coffee.
• Collect used cups, wash them, and ensure they are dried and stored neatly.
• Maintain cleanliness and hygiene of the pantry at all times, including the fridge.
• Keep track of stock levels for beverages, sugar, milk, etc.
• Order new stock when necessary to ensure availability.
• Clean and tidy the meeting rooms before and after use.
• Perform ad-hoc duties as assigned by management.

Job Description

Responsibilities:

• Provide financial counselling for patients and third party.
• Administer admission and discharge of patients.
• Bill handling tasks, including Mediclaim and deposit collection.
• Handle customers’ enquiries regarding bills.
• Coordinate administrative duties with various stakeholders to ensure smooth operations.
• Perform any other tasks as assigned.

Requirements:

• Diploma or Degree in Finance / Accounting / Business Administration.
• Minimum 3 years of relevant working experience. Preferably with healthcare experience.
• Good interpersonal skills and a team player.
• Meticulous in details and number.
• Training will be provided.

1. Microsoft office skills

2. Issuing purchase order and invoice

3. Date entry in simplified software

4. Sorting and matching PO, DO and Tax invoice

5. General administration duties and support

6. Mailing, records and filling of documents

7. Liaise with suppliers

8. Attend to telephone calls, email and walk-in enquires

9. Other Ad-hoc duties as assigned by management

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry. The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career.

Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).

Job Position: Front Office Executive

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail & deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks

Preferred skills:

• Proficiency in Microsoft Office Suite
• Solid written and verbal communication skills
• Professional attitude and appearance
• Hands-on experience with office equipment (e.g. fax machines and printers)

Qualifications: High school diploma or 2 years relevant work experience

Working Hours: Monday to Friday 930am - 630pm

Job Overview:As an Office Administrator, you will be the backbone of our office operations, ensuring that everything runs smoothly and efficiently. You will manage daily administrative tasks, support our team, and help foster a positive workplace culture.

Key Responsibilities:

• Manage day-to-day office operations, including supplies procurement and maintenance of office equipment.
• Serve as the point of contact for employees and visitors, handling inquiries and providing assistance.
• Organize and schedule meetings, including logistics and necessary documentation.
• Maintain filing systems, both electronic and physical, ensuring all documents are organized and accessible.
• Help with event planning and coordination for team-building activities and company events.
• Collaborate with team members to streamline processes and improve office efficiency.
• Perform additional administrative duties as required.

Qualifications:

• Proven experience in an administrative role, preferably in a startup or fast-paced environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
• Ability to work independently and as part of a team.
• A proactive and positive attitude, with a willingness to learn and adapt.

Why Join Us?

• Be part of a passionate and innovative team committed to making a difference.
• Opportunity for growth and development in a rapidly evolving environment.

Who are you?

You will play an important role in supporting the development, implementation, and management of a high-quality network of healthcare providers by providing crucial administrative support to the TPA team.

Key Responsibilities

• Create new user accounts on internal systems and management/tracking of these user accounts.
• Ensure panel provider listings are updated at all times and sent to external stakeholders timely on a regular basis.
• Track all specialist referral requests and ensure that all requests are completed timely.
• Liaise with patients over phone calls, whatsapp or emails to assist their queries or guide them to complete making of specialist appointment.
• Scan and upload specialist documents and informing GP doctors of the updated specialist documents.
• Create invoices to clients and payment advices to clinics.
• Ensure that the invoices and payment advices are sent to external stakeholders timely on a regular basis.
• Liaise with Finance to ensure that all invoices and payment advices are in order and documented.
• Any other ad-hoc tasks as assigned.

Qualifications & Requirements:

• Fresh graduates are welcome to apply
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Must have a strong sense of responsibility and accountability
• Meticulous and detail-oriented
• Ability to work independently and prioritize tasks effectively

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

1x Cleaner (Singaporean/PR only)

Monday to Friday, 8.00am to 5.30pm

1. Carpet vacuuming

2. Sweep & Mop hard flooring

3. Clear all waste bin

4. Replace bin liners in pantry waste bins

5. Clean office furniture fittings, workstations & shelves

6. Clean and tidy office spaces

7. Clear shredding machine

8. Washing of toilets

Salary date: Every 22nd & 7th of the month only.

No daily cash.

Contact: 80116107

Position Summary:

The Network Engineer supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. Able to identify and resolve highly complex or specialised issues that may require the establishment of new techniques and processes. Anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

Ability to apply a critical and analytical approach to resolving technical problems and works well with the team and is able to guide them to ensure infrastructure projects are well implemented.

Roles & Responsibilities:

Assist with infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution
• Assist with simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problem has been resolved
• Recommend system modifications to reduce user problems

Requirements

• Bachelor in Computer Engineering or relevant

• At least 5-6 years' of experience in the Network Management and Support Services.
• Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures.
• Previous working experience in Network Support in the areas of wireless, wired, and VPN.

• Relevant Network certifications such as CCNE or CCNA is desired.

Responsibilities:

1. Provide timely and effective technical support to internal users when troubleshooting hardware and software issues.

2. Install, configure, and maintain internal computer systems, servers, software, and peripherals.

3. Assist with network and system administration tasks related to internal IT support.

4. Coordinator for Cybersecurity compliance policy between Group HQ and SEA entities.

5. Support and maintain various SaaS subscribed around end point management and data security.

6. Assist IT manager in developing the culture of cyber security governance and risk management across the organization, and ensure proper accountability in the management, tracking and reporting of cyber risks.

7. Assist in developing and maintaining IT policy documentation for compliance-related activities and procedures.

8. Support internal IT projects as assigned, not limited to POC, vendor sourcing, solution proposal.

9. Assist with IT process in staff onboarding and offboarding.

10. After office hours support for urgent issues related to internal IT processes.

Skills and Attributes:

1. Good technical knowledge in SaaS solutions like O365, MFA, Backup and Restore.

2. Strong ability to understand problem and identify resolution process within the support team

3. Good technical knowledge of how to configure, maintain and troubleshoot various internal IT supporting equipment like router, switch, access point, conference system, IP phones.

4. Command fluent English and Mandarin communication in verbal as well as written when interacting with internal users and HQ colleagues.

5. Strong understanding of IT compliance standards and cybersecurity practices.

6. Good organizational and time management skills when handling project and task

7. Good analytical skills and problem-solving ability and the ability to work under pressure.

Minimum Qualifications:

1. Degree or Diploma in Security related field.

2. System related certification from Microsoft Server, O365, Modern Work, Data policy

3. Cybersecurity related certification like CND, CIH and SSCP

Job Responsibilities

You will play an important role in:

1) Proposal Management

• Manage administrative tasks related to proposal development to ensure timely and high-quality submissions.
• Help organize the logistics of the proposal process, including meetings and deadlines.

2) Documentation Creation

• Assist in creating client proposals, contracts, and related documents in English and occasionally in Mandarin.
• Gather relevant information to showcase the company’s capabilities in proposals.

3) Team Collaboration

• Work with different departments (finance, project management, marketing) to provide support during the proposal process.
• Facilitate communication among teams to align with client needs.

4) Client Analysis and Meeting Coordination

• Prepare for business meetings by collecting information about clients’ histories and current status.
• Conduct research to understand client industries and market trends.

5) Database Management

• Maintain and update internal databases to keep client and project information accurate and accessible.
• Analyze fee structures across regions to identify trends and opportunities for improvement.

6) Administrative Support

• Provide general administrative support, including scheduling meetings and coordinating proposal presentations.
• Assist in onboarding new clients by preparing introductory materials.

7) Ad-Hoc Tasks

• Handle other tasks as assigned by management, showing flexibility in meeting team needs.
• Help improve proposal processes and documentation based on feedback.

8) Quality Assurance

• Ensure all proposals are proofread and meet company standards before submission.
• Gather feedback after submissions to enhance future proposals.

Requirements

To succeed in this role, we will need you to be:

• Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Marketing, or equivalent Professional Qualifications
• Minimum 2 years of working experience in related field
• Preferably Executives specializing in Marketing/Business Development or equivalent
• Experience in bids and tendering procedures an advantage
• Added advantage for candidates with extensive network or working experience in the Architecture/Landscape Architecture industry
• Proficient in Microsoft Office, Photoshop, InDesign an advantage
• Good work ethic, time management, and teamwork
• Self-driven, good interpersonal skills, meticulous, strong critical thinking and analytical skills
• Excellent command of written and spoken English and Mandarin

1x Cleaner (Singaporean/PR only)

Monday to Friday, 8.00am to 5.30pm

1. Carpet vacuuming

2. Sweep & Mop hard flooring

3. Clear all waste bin

4. Replace bin liners in pantry waste bins

5. Clean office furniture fittings, workstations & shelves

6. Clean and tidy office spaces

7. Clear shredding machine

8. Washing of toilets

Salary date: Every 22nd & 7th of the month only.

No daily cash.

Contact: 80116107

Job Descriptions:

• Reports to Project Manager.
• Provide admin duties and clerical supports to project team·
• Create and maintain proper indexes for documents filed in records·
• Distribution of emails and correspondences·
• Document controlling of site records and reports·
• Assist the Project Manager in administrating documents &/or purchase orders·
• Update manpower movement constantly· Compile the documents according to ISO requirements.·
• Assist project team in liaising with Head Office for related administration and personnel matters.·
• Handle with site stationeries ordering.

Job Requirements.

• Knowledge in Microsoft Office applications.
• Good organisation and multi tasking skills.
• Min GCE 'N' or 'O' level qualification.
• At least 3 year working experience in project site preferred

We regret that only qualified candidates will be informed.

Responsibilities

• Relocate and replace parts for servers like mainboards, CPU and others
• Deliver IT parts to clients if needed
• Provide level 1 support for hardware and software installation, troubleshooting, and maintenance for internal teams.
• Performing & maintaining IT inventory list

Requirements

• Passion and high sense of responsibility for work.
• Possess Class 3 license
• Physcially fit (sometimes would need to relocate and replace server)
• Training will be provided

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037