Responsibilities:

• Monitor customers’ daily delivery schedule, ensuring all deliveries are on time
• Schedule shipping arrangement with forwarder at optimal cost with the right incoterms being agreed on
• Advise permit declaration for outgoing shipment
• Prepare packing/ delivery list without any error, with the right goods being delivered to the right customer
• Relay reports to overseas branches

Requirements:

• NITEC/ Higher NITEC/ Diploma in Business Administration/ Business Studies
• Must be computer literate
• Prior experience in handling shipping documentation will be an advantage

• Manage active directory, server, server virtualization, Cisco switches and routers.
• Manage User Accounts on Azure AD for all Office 365 Services.
• Manage and Monitor Cloud Infrastructure on Microsoft Azure.
• Assist in network design and implementation.
• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.
• Manage and Monitor Cybersecurity related administration works.
• Support HQ in strengthening global IT Governance
• Plan and execute networking and infrastructure setup.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security
• Ability to provide specific detailed specification for hardware and software selection.
• Perform analysis of system performance and capacity trends and make recommendations.
• Perform network operations and management, including incidence response and problem management.
• Expected to manage regional networks with minimal travel needed.

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.
• Good project management experience in implementing network and Cloud solutions.
• Strong knowledge of executing systems integration and infrastructure deployment.
• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.
• MCSE certification a plus
• CISSP, CCNA, or CCNP certification a plus

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Install, upgrade, support and troubleshoot Window Z, Window 8.1, Window 10 and Microsoft Office.
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineer.
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment.
• Familiarize end users on basic software, hardware and peripheral device operation.
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment.
• Work closely with manager to ensure that all IT log cases are resolved in time.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in IT, Computer Science or equivalent
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledgeable in IT equipment especially desktop and laptops and both in Hardware and Software.
• Ability to troubleshoot problem systematically.
• Familiarity with MS Office, Outlook, Mobile Applications is an advantage.
• Demonstrated hands-on experience with computer networks, server administration, and server installation.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Experience in managing BAU financials and tracking forcast and reporting of projects budget.
• Able to handle PMO work ; prepare detailed financial reports for management reporting
• Experience in financial and operations metrics preparion , preparing yearly budget for planning purpose
• Ability to work well under pressure and meet deadlines
• Analytical and logical thinker
• Strong interpersonal skills

A. Overall Purpose Of The Job

The successful candidate shall work in partnership with payroll team, identifying data inaccuracy and support project implementation requirement.

B. Key Responsibilities

• Support and assist in all aspect of the monthly payroll, CPF data input and checks.
• Responsible for identifying data inaccuracy between the two payroll systems data sources.
• Work closely with the payroll team to support all project related activities.
• Any ad doc duties assigned.

C. Job Profile

Required Competencies

· Adaptability / Flexibility – Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change. Ability to prioritize and handle multiple projects at one time, including pressure situation and difficult to meet deadlines.

· Attention to detail – Follows established procedure, develops systems to check accuracy such as checklists.

· Planning / Organisation – Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and resources, establishes milestones and sets realistic expectations of themselves.

· Pressure tolerance – Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms. Ability to defuse and resolve conflicts.

· Communication - Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, manages the emotions of self and others

· Initiative / Innovation - Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked

Required Work Experience

• At least 1 year of experience in payroll, Compensation and Benefit matters or data analytics
• Proficient in Excel.
• Word and Powerpoint an added advantage

WHAT WE ARE LOOKING FOR

· Relevant working experience in database administration and support

· Experience in Oracle, Microsoft SQL, MySQL, Yugabyte and/or PostgreSQL.

· Experience in cloud databases (e.g. AWS RDS).

· Good vendor management skills, and knowledge of industry best practices

Certifications in ITIL and above database technologies will be an advantage

KEY RESPONSIBILITIES

· Application onboarding and configuring of database servers according to best practices.

· Designing and maintaining high availability solutions like replication and failover setups is vital to ensure database uptime. Engineers also plan for disaster recovery scenarios to minimize data loss.

· Schedule regular backups, test recovery procedures, and ensure data integrity to minimize downtime in case of system failures.

· Monitor database performance and identify bottlenecks or areas of improvement. This includes analysing query performance, optimizing database schema, and adjusting server settings to ensure optimal performance.

· Keeping PostgreSQL up to date with the latest patches and versions is crucial for security and feature enhancements. Support Engineers plan and execute upgrades carefully to avoid disruptions.

· Plan for database growth by assessing current usage patterns and making scaling recommendations.

Job Title: Project Administrator (ID4525)

Location: Loyang

Working Hours: Monday To Friday 8.30am-5.30pm, Saturday 8.30am-12.30pm

Salary: $2300-$3000

Job Responsibilities:

• Assist in the development of project plans, timelines, and budgets.

• Coordinate project activities and tasks to ensure they align with the project plan.

• Monitor project progress and report on key metrics to stakeholders.

• Maintain accurate and up-to-date project documentation, including project plans, meeting minutes, and status reports.

• Generate regular reports on project status, highlighting key milestones and potential issues.

Job Requirements:

• Diploma or Degree in Engineering (Civil) or Quantity Surveyor, Architecture, or relevant

• Able to read Construction or architect or engineering drawing.

• Positive working attitude

• Fresh grad are welcome

Job Description

The successful candidate will join the Singapore Airlines’ Information Technology Division and be a part of a dynamic and fast paced team. This team will be instrumental in transforming via technology, our operations in Finance, Procurement and Engineering to achieve the company’s strategic vision while optimizing the results across the business processes.

Key Responsibilities include:

• Play an integral role in our SAP S/4 HANA implementation project and working in areas of Finance, Procurement and Engineering.
• ​Work closely with business stakeholders, IT team and system integrators to ensure that the S/4HANA solution, including relevant add-ons that will be implemented is able to deliver the business vision and projected outcomes and is aligned to our Digital Enterprise Architecture and Application Roadmap.
• Develop and execute end-to-end project management activities, including work plan management, issues and task tracking, status reporting.
• Works as liaison between business stakeholders, IT teams and system integrators to validate solutions and deliverables.
• Preparing Steering Committee level/stage gate presentations to provide timeline and updates to Senior Management.
• Evaluation and Analysis of project to identify the overall health and areas that require remediation, escalation or additional management focus.
• This is an individual contributor role.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Possess a degree in Information Technology or related fields.
• Certified Scrum Master is desirable
• Minimum 5 years of relevant experience with proven track record in SAP projects delivery.
• Knowledge and experience in S/4HANA and other SAP add-on solutions such as Ariba, TripRecord, IBP and iMRO would be added advantage.
• ​Have a curious mind, is logical and possess good problem-solving and communication skills.
• Able to work independently as well as collaboratively as part of a highly skilled team.

A. Overall Purpose Of The Job

The successful candidate shall work in partnership with payroll team, identifying data inaccuracy and support project implementation requirement.

B. Key Responsibilities

• Support and assist in all aspect of the monthly payroll, CPF data input and checks.
• Responsible for identifying data inaccuracy between the two payroll systems data sources.
• Work closely with the payroll team to support all project related activities.
• Any ad doc duties assigned.

C. Job Profile

Required Competencies

· Adaptability / Flexibility – Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change. Ability to prioritize and handle multiple projects at one time, including pressure situation and difficult to meet deadlines.

· Attention to detail – Follows established procedure, develops systems to check accuracy such as checklists.

· Planning / Organisation – Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and resources, establishes milestones and sets realistic expectations of themselves.

· Pressure tolerance – Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms. Ability to defuse and resolve conflicts.

· Communication - Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, manages the emotions of self and others

· Initiative / Innovation - Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked

Required Work Experience

• At least 1 year of experience in payroll, Compensation and Benefit matters or data analytics
• Proficient in Excel.
• Word and Powerpoint an added advantage

College of Interdisciplinary & Experiential Learning

Many of the wicked problems in society today require interconnected and interdependent perspectives and collective collaboration. We enable students to thrive in a VUCA world by equipping them with interdisciplinary & experiential learning tools and processes, enabling students to synthesise knowledge from multiple disciplines to address complex issues. Above all, we deepen students’ socio-cultural competence and social responsibility to the local and global community through sustainable, reciprocal engagement with partners on real-world issues.

Office of Service-Learning

The Office of Service-Learning (OSL) seeks a purpose-driven individual for an impactful role facilitating meaningful learning between students and communities for social good.

You will support the delivery of SUSS Service-Learning courses and programmes, connecting SUSS students, alumni, faculty, staff and communities.

We seek a team player who possesses a deep understanding of the intersection between education and social sectors, knowledge of current and emerging practices, trends and opportunities within and beyond these sectors, and is committed to leveraging the university as a community asset to connect diverse stakeholders to journey together for shared purpose.

Major Duties & Responsibilies

• Identify and connect assets to develop and sustain partnerships with internal and external partners to co-create and curate Service-Learning opportunities; and capacity-building to deepen and strengthen stakeholders’ collective capability for social responsibility.
• Deliver Service-Learning credit-bearing courses and non-credit bearing programmes.
• Coordinate collaborations between OSL and SUSS schools and departments.
• Coach, mentor, and assess students, enabling students to meet the learning objectives specific to the range of Service-Learning experiences.
• Design, develop and conduct risk assessment, and ascertain that the Service-Learning opportunities/environment are safe and conducive.
• Design, develop and conduct translational research and solutions (if required).
• Develop and manage certification programmes in specialist domain areas (if required).
• Manage the administrative duties (pre and post event publicity, data management, procurement etc.) generated in fulfilment of the scope stated above.
• Assist with other tasks and duties as assigned by immediate supervisor, and participate in university-wide activities.
• Attend training and development courses relevant to work and/or personal development.

Job Requirements

• A good university degree, preferably with postgraduate degree and/or professional qualification, where relevant.
• Strong experience in asset-based approaches to Service-Learning and Community Engagement, Volunteer Management and Student Leadership Development.
• Intellectually inquisitive, with a good understanding of global and local trends in both the social sector, and Service-Learning and community engagement.
• Passion for working with students and community. Able to build rapport, motivate and inspire students from diverse backgrounds.
• Strong analytical, communication, networking and presentation skills.
• A resourceful team player with initiative and interpersonal skills, and a high level of integrity.
• Meticulous, enjoy working in a fast-paced environment, interacting with people and managing multiple tasks.
• Experience in teaching, curriculum design and development, educational equity and access, diversity and inclusion, social entrepreneurship, social innovation, sustainability, social impact measurement, social sector internships and/or applied research will be an added advantage.

Job Description

• VMware Workspace ONE Administration.
• Airwatch Enterprise Mobility Management (EMM).
• Provide level 2 support for reported issues.Be the technical subject matter expert.
• Participate in discussions with various business units to meet their business requirements.
• Manage, administer and operate the EMM platform.
• Create, manage and roll out device policy in consultation with client Maintain and document the list of devices in the system.
• Manage mobile devices, enroll or unenroll devices from the system.
• Disable or wipe device with approval from client.
• Support upgrade of Horizon Infrastructure.
• Support project teams for mobile app testing (UAT), communication (change management) & deployment (rollout).
• Manage device refresh, mobile app rollout and device OS upgrades.
• Work with principal vendor and operational teams to support any high priority incident and enhancement.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Bachelor's degree in computer engineering, computer science or equivalent, or a related field.
• At least 10 years of experience working in large IT environment.
• At least 3 years of VMware Workspace One experience is a must.
• Possess excellent communication skills and be able to work in virtual teams with internal and external stakeholders.
• Able to lead teams and work with various stakeholders to deliver positive results.
• Applicants must be VMware certified or hold equivalent and/or relevant certification program.