[Order Number: 778523]

Responsibilities

• Office Facilities Management
• Coordinate with suppliers and contractors for office facilities and maintenance needs, oversee office renovation projects
• Manage general office tasks, including annual cleaning services, ordering office supplies etc
• Ensure the accuracy of facilities management documentation, payment and records
• Fixed Assets Management
• Manage fixed assets budget, submit reports to HQ and procurement process
• Conduct annual fixed assets stock take and submit required documents to internal auditor
• Responsible for the management of flight, accommodation and transportation arrangement for Company staffs and visitors
• Manage the travel agency, corporate rate for airlines and liaise with Concur on solution for travel issues
• Other duties as assigned

Requirements

• Candidate must possess at least a Degree in Business Administration or its equivalent
• Candidate must have at least 5 years of experience in General Admin

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Job Description

1) Responsible to ensure that Customer Experience is consistent with

the Josiah Brand promise.

2) The job scope includes front deskduties, back room paper work

(inclusive of related financial accounting) and educational support.

3) Cordinate and work together with the CEA Administration Manager

to ensure smooth the day to day operations of the Centre.

4) Able to communicate effectively orally and in writing to the clients,

children and fellow colleagues.

Desireable characteristics:

* Energetic, organized individual

* Good interpersonal skills and goodcommand in both English and

Mandarin

* Good working attitude and responsible

* Has good communication skills

* Good team player

* Decisive - able to make and share decisions in a timely manner as

well as reponds quickly to emergency situations

* Able to multi-task

* Self motivated and able to work independently with minimal

supervision:

* Conduct daily health screening for children and ensure parents and

children feel welcome in the morning at arrival and evening at

departure.

* Provide accounting support

* Managing and tracking stock inventories

* Sorting of incoming and outgoing mails

* Upkeep proper filing and documents

* Cordinate all communication within the Centres

* Assist in answering of telephone calls and enquiries, attend to

visitors and walk in customers

* Any other ad-hoc duties as assigned by the Customer Experience

Ambassador Manager

* Additional responsibilities unique to the individual centres that may

develop to ensure seamless customer experience and smooth

operation.

Job Title: Office Manager (Maternity Cover)
Location: Marsden Swim School (102 Jalan Jurong Kechil)
Duration: 4-Month Maternity Cover (Starting 1st March 2025)
Reports to: Managing Director

About Us:

At Marsden Swim School, we have been dedicated to providing high-quality swimming lessons to swimmers of all ages and abilities for over 22 years. We focus on delivering a safe, supportive, and enjoyable learning environment.

We are seeking a proactive and highly organised individual to join our team as an Office Manager for a 4-month maternity leave cover. This role will require weekend availability. Training will be provided to ensure a seamless transition.

Position Overview:

As the Office Manager, you will play a key role in overseeing the day-to-day operations of the swim school, ensuring a high standard of customer service and operational efficiency. This position involves managing administrative duties, coordinating staff schedules, handling communications, processing invoicing, assisting with payroll, and providing support across various facets of the school’s operations. Additionally, the role requires weekend work to ensure smooth functioning during peak operational times.

Key Responsibilities:

• Manage day-to-day office tasks which includes answering phone calls, responding to emails, and handling customer inquiries on social media platforms (Instagram and Facebook).
• Provide excellent customer service, addressing concerns, answering questions, and ensuring a positive experience for all students and families.
• Update the CRM system with relevant information, such as upcoming blackout days and monthly announcements, ensuring all stakeholders are informed of important events and changes.
• Communicate critical updates regarding pool closures, coach substitutions, class cancellations, and other key information to all relevant stakeholders in a clear and timely manner.
• Track coaches annual leave, assist with arranging substitute instructors and managing any adjustments to the class schedule when necessary.
• Generate and send monthly invoices to parents via the CRM system.
• Track and manage coaches' hours, ensuring the accuracy and timely submission of timesheets.
• Facilitate the onboarding process for new staff members, ensuring they are properly integrated into the team.
• Oversee the general organisation of the office and ensure that all necessary supplies are stocked.

Qualifications:

• Proven experience in office management, administrative support, or similar roles (experience in educational or customer service settings is preferred).
• Strong organisational skills and the ability to multitask and prioritise effectively.
• Excellent communication skills, both written and verbal.
• Comfortable working on weekends, ensuring smooth operations.
• Friendly, approachable, and customer-focused, with the ability to work well with both staff and families.
• Ability to work independently and as part of a team.

Working Hours:

• Full-time role with a commitment to weekend shifts. Typical working hours are:
  • Weekends: 8:00 AM – 6:00 PM
  • Weekdays: 9:00 AM – 6:00 PM
• Off Days: 2 weekdays off

Compensation:

• Salary will be commensurate with experience.

This position is a contract position from Jan 2025 to July 2025 and is responsible for supporting the sales team in the preparation of sales quotations and tender preparations, and other sales support activities.

Responsibilities include supporting the project administrator when required, with project documentation and other project activities

Job Responsibilities

• Supporting Sales Team on preparing Sales quotations, Sales/Maintenace tender, catalogues and other document required for submissions, etc.
• The Sales Administrator is responsible for the following specific responsibilities:
  - To support all the sales functions of the department.
  - Regularly review tender portals, industry publications, and network contacts for upcoming opportunities relevant to our business.
  - Registration of site/tender brief and provide timely feedback to Sales Personnel of any change of schedule.
  - Evaluate, document, record, highlight, and track/monitor critical/important clauses and deadlines for tender and quotation submission including entering key details such as submission dates, requirements and scope of work for each opportunity.
  - Assist the sales team promptly and efficiently with the timely submission of comprehensive tender bids and quotations.
  - Keeping standard tender and quotation submission documents for reference and easy retrieval including maintaining the formal for tender and quotation submission documents for quick access and reference.
  - Organize the storage of all sales inquiries and quotations in a tidy and easily retrievable system. This include managing the filling of all related sales inquiries and quotations in SharePoint to be in a traceable and organised manner.
  - Generate monthly sales reports.

Job Requirements

• Diploma in Administration or its equivalent
• With 2 to 3 years’ relevant experience in related industry
• Excellent organization skills and ability to multi-task
• Meticulous and pay great attention to detail
• Good communication and interpersonal skills
• A team player and work independently with minimum supervision
• Ability to interact and work with people of all levels
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Project and MS Office software

If you are keen to be part of our team and possess the above pre-requisites, kindly submit your detailed resume stating your current & expected salary via the button "APPLY NOW" to:

HR Department

Securitas Electronic Security Singapore Pte Ltd

To know more about us, please visit us at www.securitas-singapore.com.

(*we regret that only shortlisted candidates will be notified.)

Healthcare Agency looking for passionate individual to join us as HR Intern

• General HR administrative documentation
• Assist the recruitment process for healthcare personnel
• Manage and develop Social Media recruitment drive
• Basic Documentation

Job Requirements

• Singaporeans Only
• Training will be provided
• Candidates with no experiences are welcomed to apply
• Good communication and interpersonal skill
• Able to work independently
• Proficient in MS Office
• 3 to 6 month contract

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Healthcare Agency looking for passionate individual to join us as HR Intern

• General HR administrative documentation
• Assist the recruitment process for healthcare personnel
• Manage and develop Social Media recruitment drive
• Basic Documentation

Job Requirements

• Singaporeans Only
• Training will be provided
• Candidates with no experiences are welcomed to apply
• Good communication and interpersonal skill
• Able to work independently
• Proficient in MS Office
• 3 to 6 month contract

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2-3 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

We are in the business of residential interior design, residential building construction, interior renovation and building materials import. We are inviting the correct individual to join our growing team as an office & project administrator. The duties shall involve:

- quotation

- sourcing & purchasing

- HR documentation

- stock list maintenance

Knowledge of microsoft office software is essential.

Candidate with past experiences in similar working enironment will be a plus.

Please submit your detailed resume to [email protected]

About Us:

Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting-edge fire suppression systems and products.

Position Overview:

The Project Coordinator/Administrator will support the Project Management team by ensuring the smooth coordination of project activities. This role involves administrative duties, scheduling, documentation, and communication to ensure projects are delivered on time, within scope, and within budget.

Key Responsibilities:

1. Administrative Support and Document Management:

• Provide comprehensive administrative support to the project team, including preparing documents, reports, and presentations.
• Maintain and manage accurate project documentation, including contracts, drawings, specifications, and correspondence.
• Organize and schedule meetings, prepare agendas, and record minutes.
• Track and maintain records of project changes, variations, and approvals.

2. Project Coordination:

• Assist the Project Manager and Project Engineers in planning and executing project activities according to timelines and budgets.
• Coordinate with clients, subcontractors, vendors, and internal teams to ensure smooth project execution.
• Monitor project progress and update project schedules to ensure timely completion.

3. Communication and Reporting:

• Facilitate effective communication among project stakeholders, including clients, team members, and management.
• Prepare and distribute regular project status reports and updates.
• Handle inquiries and provide timely responses to project-related questions.

4. Financial Coordination:

• Assist in tracking project budgets, expenses, and financial transactions.
• Prepare and process invoices, purchase orders, and expense reports.
• Assist in preparing financial reports and documentation for project reviews.

5. Quality Assurance and Compliance:

• Support the implementation of quality assurance procedures to ensure project deliverables meet company standards.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Assist in conducting internal audits and inspections to maintain quality control.

Required Qualifications:

• Diploma or degree in Business Administration, Engineering, or a related field.
• Proven experience in project coordination or administration, preferably in the M&E or construction industry.
• Strong organizational and multitasking skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint) and project management software.
• Ability to work effectively in a fast-paced and dynamic environment.
• Knowledge of fire protection systems and industry standards is a plus.

Job Summary

The position is primarily responsible for accurate and timely coding of patients’ clinical information, with compliance to the Ministry of Health’s requirement, and international standards.

He/She develops, drives and maintains the required coding standards as stipulated by the various requirement and standards.

Responsibilities

1. Oversees the smooth flow of case notes that require coding.
2. Ensure confidentiality of cases notes in Health Information Management Service.
3. Checks and codes patients' conditions and care delivered, as documented in patients' case notes.
4. Codes patients' conditions and care delivered with compliance to ICD10AM (Australia Coding Standard, ACS)
5. Ensures accuracy in coding as according to information derived from patients' case notes.
6. Advice on relevant usage of diagnosis codes upon enquires.
7. Ensures Thomson Medical Centre complies with clinical coding guidelines.
8. Uploads coded data monthly, to Ministry of Health.
9. Carries out weekly audits for yearly submission to Ministry of Health.
10. Provides timely coding on DRGs to Business Office for data verification on bill size annually.

Requirements:

1. Bachelor's degree in medicine, Nursing or Health Science or equivalent
2. Candidate should preferably have a Certificate in ICD-10-Am coding or at least minimum a year of relevant medical coding experience in a local hospital setting
3. A target-oriented team player with initiative and positive work attitude
4. Meticulous with strong analytical, interpersonal and communication skills
5. Proficiency in Microsoft Office applications and ICD-10-AM coding is preferred

About the role

You will find yourself in a unique role, a Jack of all trades, master of none hat is what you will wear as you will move from one role to another to manage and support a start-up team. You will be required to perform balancing acts and think on your feet in this fast-paced atmosphere.

Responsibilities

In this diverse role, you will manage the needs of the staff and the office. Responsibilities include but not limited to;

• Promote HR best practices that are relevant to the business needs and consult management on HR matters including but not limited to performance management, manpower reporting & analysis, and budgeting
• Provide support and lead audits in relation to HR matters with external parties including but not limited to Ministry of Manpower, Inland Revenue Authority of Singapore and external auditors
• Updating and maintaining HRS, Talenox
• Coordinating and organising all internal social events
• Managing administrative accounts and providers including but not limited to ordering all office supplies, stationary and pantry supplies
• Checking staff’s expenses on Expensify
• Manage meeting and travel schedules for CEO
• Creating and editing presentations for CEO
• Maintain registry for contracts and documents and inplement systematic way of filing contracts and documents
• Provide support for Corporate Secretary work limited to liaising with appointed external Corporate Secretary agent
• Any other ad-hoc duties as assigned

Skills / Experience

You will be someone with a passion for organization and supporting a business to achieve success. Key skills, and experience include but not limited to;

• 2+ years of experience in a similar role preferably gained in a start-up role
• BA Degree holder
• Experience in HRS, Talenox and Expensify is appreciated
• Knowledge of Ministry of Manpower rules, regulations and guidelines
• Knowledge of Inland Revenue Authority of Singapore’s rules, regulations and guidelines in terms of employee’s employment income
• Graphic design skillset is appreciated, exposure to Adobe Illustrator and other design softwares
• Ability to juggle and prioritize multiple tasks at once and possess the flexibility with can-do attitude to take on duties that are outside of what is required of an office manager
• High level of initiative and a proactive approach to work, with the ability to follow through on all tasks
• Cheerful and pleasant disposition
• Good command of English, written and spoken as you will be tasked to draft up and communicate HR policies and Marketing / Branding material

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Tagore Business Association is looking for an Administrator to assist in :

a. administrative management of association's events / functions

b. responsible for managing/updating the website of the association

( training provided )

c. assist to run campaigns and events smoothly

d. interact with businesses in Tagore Estate

e. collect member subscription fees

f. maintain simple accounting records

Position is based in 9 Tagore Lane, 9@Tagore, Singapore 787472

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, APAC Rates and FX Trading Middle Office - Hybrid (Internal Job Title Securities & Derivatives Intmd Analyst – C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
• Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues
• Participate in the implementation of assigned projects, including new products,services and upgrades to platforms
• Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes
• Monitor and provide solutions to errors to minimize risk to the bank
• Provide informal guidance, and/or on the job training to new team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Hybrid working model with 3 days working in office. The candidate needs to be able to support Australia time zone shift when required.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience
• Demonstrated comprehension of Treasury products, accounting and regulatory policies
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Summary

We are looking for a specialist consultant having knowledge of financial markets, risk management concepts to provide effective support to the Front Office Trading team. This will be an opportunity to be part of global team within Financial Markets.

Mandatory Skill-set

• Bachelor's Degree in Computer Science, Mathematics, Financial Engineering, Quantitative Finance or a related discipline;
• Proven experience with front office trading products - Derivatives / Credit Derivatives / Interest Rates Derivatives;
• Experience in providing functional support to front office traders and risk management teams;
• Hands on experience in IT Operations / Support including Functional support to end users;
• Experience in derivates valuation (OIS versus LIBOR), market risk reporting and modelling;
• Hands on with construction of interest rate, FX and volatility curves and use them to value cash flows;
• Understanding this for linear derivatives (swaps) is a must;
• Has analytical skills to identify root causes in workflows incidents which could be data, technical or functional issues;
• Technical skills: SQL & Linux;
• A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment;
• Excellent stakeholders management skills;
• Proactive, good communication skills and attentive to details.

Desired Skill-set

• Experience of supporting on real-position management system;
• Familiarity with Datasynapse, Apache Ignite (GridGain), Google Cloud Platform, Docker and orchestration for it like Kubernetes or Openshift.

Responsibilities

• Manage and oversee incidents during trading activities, lead incident resolution efforts, coordinating with relevant teams and stakeholders to minimize disruptions;
• Involved in providing functional support for the derivatives platform, ensuring smooth operation of real-time and intraday position management system during ASIA trading hours;
• Construct interest rate, FX and volatility curves and use them to value cash flows;
• Drive effective problem management, ensure preventive and detective measures of the applications are identified and resolved through the backlog and communication/ dialogue with the Product Owner;
• Find opportunities to automate the testing of existing features, performance, and security as well as the automation of deployments, monitoring, and more;
• Perform Functional testing and Change Management activities to ensure the safe deliveries to Production environment;
• Conduct user training sessions and create documentation to help user on system functionalities and reporting tools;
• Work Closely with colleagues from other areas of expertise and take initiative in expanding knowledge (both within and outside of your area of expertise) that is relevant for the area in which you work.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Job Highlights

• 5 days week; Friendly Environment
• Medical and Dental Benefits
• Skills Development / Mentoring and Learning Opportunities

Job Description

Job Responsibilities:

• Preparation of technical data submissions for customers
• Creation of documentation in SAP
• Generation of material planning reports and placing orders with vendors
• Collaborating with other departments such as marketing, logistics, and finance to ensure a smooth sales process
• Coordinating the shipping and logistics of shipment rights and documentation; from the factory production readiness all the way to when the customer picks up the goods
• Assisting with the resolution of customer complaints and disputes
• Prepare sales reports and forecast future export sales

Job Requirements:

• Preferably with a diploma/degree in Business Operations/Sales & Marketing/Engineering or equivalent
• Independent and pro-active individual
• Good communication and interpersonal skills to handle external customers from different backgrounds and internal departments
• Experience with SAP
• Export/Regional Sales working experience will be advantageous
• Fluency in Bahasa Indonesian/Malay will be favorable

ID: 624764

Working hours: Mon-Fri 8.30am - 5.30pm

The incumbent will be supporting day-to-day department operations smoothly and efficiently including the following:

• Provide administrative and clerical support
• Prepare and ensure prompt submission of reports
• Manage and process invoice payments
• Organize and coordinate meetings, including scheduling, sending invitations, reserving conference rooms and arranging necessary equipment
• Coordinate and arrange travel arrangements/appointments for the management team
• Plan and organize external and internal events
• Coordinate with various departments to facilitate effective communication within the organisation, ensuring information flow and timely updates
• Other duties as assigned

Requirements

• Candidate MUST Possess at least a Diploma in relevant qualification
• Candidate must have at least 2 years of relevant Admin experience in any industry
• Candidate must be Proficient in Microsoft Office Applications and Power BI (excellent in Microsoft Excel)
• Proficiency in Mandarin to liaise with Mandarin-speaking colleagues

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ray Loh Run Ting

EA Personnel Reg. no.: R1550214

EA License no.: 07C5771