Company’s Profile

Founded on 1st June 2004. Established to provide reliable and professional limousine services to our customer, our services include Car Leasing, Shuttle Services and Outsource of Chauffeurs.

Benefits
-Rolling Commission
-Career Progression

Salary Package:
Basic: $2500 - $2700
KPI per month is 5 sales
Even if 1 sales is $100 rolling commission

Working Location: Ubi
Working Hours: Mon-Fri 8.30am - 6pm

Key Responsibilities:

· To coordinate and liaise with workshops, internal stakeholders.

· To handle enquire , to do cold calls and social media marketing.

· To manage the collection of car rentals from hire's.

Requirements:

• Min. NITEC in any field or equivalent certification

• Prior experience in sales industry will be an added advantage

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Responsibilities

· Define and execute the production strategy and project plans for each project, directly or collaborating with various teams;

· Administrate and approvals to ensure that deliverables are being reviewed against established project objectives by all necessary stakeholders, including clients, project teams, and other creative teams;

Skills/Requirement

· 5+ years of experience managing Office 365 environments.

· Strong understanding of Office 365 services and applications.

· Experience with Exchange Online, SharePoint Online, Teams, and OneDrive.

· Knowledge of PowerShell scripting for Office 365 administration.

· Familiarity with security and compliance features in Office 365.

· Excellent problem-solving and troubleshooting skills.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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We are seeking a skilled MS SQL Database Administrator with extensive experience in database management, performance tuning, security, and troubleshooting. The ideal candidate will have expertise in managing SQL Server instances (2014, 2016, 2019), performing installations, upgrades, migrations, and supporting application deployments. Knowledge of Oracle and DB2 is a plus. This role requires collaboration with application developers to ensure optimal database design and functionality.

Key Responsibilities:

• Install, upgrade, and migrate MS SQL Server databases (versions 2014, 2016, 2019). Plan and execute database upgrades, including migrations from end-of-life MS SQL Server instances to supported versions.
• Work closely with application developers to provide database solutions, including SQL writing and optimization for application deployments.
• Monitor and resolve slow SQL queries, locks, and blocks. Provide expert advice on troubleshooting and optimization of stored procedures and overall database performance.
• Perform ongoing maintenance and configuration of SQL Server instances to ensure optimal performance. Manage backup and restore operations and schedule tasks using SQL Server Integration Services (SSIS).
• Ensure the security, integrity, and compliance of all databases. Implement proactive measures for monitoring and maintaining the databases' health and security.
• Resolve incidents and problems related to databases or third-party products, ensuring quick and effective resolution.
• Participate in deploying and configuring solutions in cloud environments. Automate cloud operations and develop infrastructure automation scripts. Engage in continuous improvement of cloud-based solutions.
• Administer and maintain servers across virtual platforms, ensuring availability, performance, and reliability.

Requirements:

• Minimum of 3-5 years of experience as a SQL Database Administrator.
• Proven experience with SQL Server versions 2014, 2016, and 2019, including installation, upgrades, and migrations.
• Strong experience in performance monitoring, tuning, and incident resolution.
• Experience in managing database backups, restores, and ensuring high availability.
• Expertise in scheduling and managing tasks using SSIS.
• Ability to work closely with application teams to optimize database design and performance.
• Strong troubleshooting skills for resolving SQL query issues, locks, and database blocks.
• Familiarity with database security best practices and compliance management.
• Experience in deploying, automating, and maintaining cloud-based database solutions.

Desired Skills:

• Strong skills in SQL scripting and optimization techniques.
• Understanding of advanced database security techniques and best practices.
• Familiarity with cloud technologies and infrastructure automation (e.g., Azure, AWS).

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Our preschool in bukit batok is looking for a friendly and passionate individual to join our big family!

Job Scope:

• Scheduling school tours for parents

• Manage key administrative functions such as data entry, enrolment management, fees collection, procurement, petty cash management

• Handle enquiries regarding about our programmes

• Assist with day-to-day operations duties

• Counter duties such as collecting of school fees, issue invoices and receipts.

• Assist in morning health check

Benefits:

• Annual leave
• Paid sick leave
• AWS (13 month bonus)
• Performance bonus twice a year

Job Requirements:

• Diploma in any discipline / GCE ‘O’ level with 1 year of administrative experience

• Enjoys dealing and interacting with people, especially young children

• Organized and meticulous.

• Excellent communication and customer service skills, strong in written English

• Proficiency in Microsoft office

Responsibilities:

• To provide sales administrative support to clients
• Assist in the preparation of invoices and follow up with clients
• Handle phone and email enquiries, ensuring timely responses
• Provide administrative support and undertake additional tasks as needed

Requirements:

• Good coordination and communication skills
• Basic knowledge of Microsoft Excel and Word
• Good team player and self-motivated
• Photoshop and Wordpress skills is a must
• Administrative experience in the sales department is a plus

a) Design, plan, support, and maintain DB Infrastructure build and operations to meet or exceed stipulated SLA b) Monitor DB Infrastructure performance and resolution of technical problems

c) Lead, prioritize and manage a DB Infrastructure team to effectively provide implementation and operations support to projects to meet or exceed SLA

d) Identify and resolve highly complex system DB Infrastructure issues that may require establishment of new techniques, tools and processes

e) Proactively analyze internal/external business challenges/regulatory issues and recommend improvements

f) Required to be on standby 24x7 on-site or on-call after office hours, weekends and public holidays for operational or implementation projects

g) Savvy in troubleshooting complex problems

h) Resourceful in understanding issues or learning new skills

i) Possess good team work and able to provide clear instructions, guidance as well as knowledge sharing to the team

j) Have Oracle DB skillset

Job Description

· Prepared tender document, contract, and bill of quantities.

· Taking off quantity and prepare costing and budget for projects.

· Preparation of progress claims and updating progress payment

· General quotation for commercial and residential.

· Handle procurement.

· Prepare shop drawing and as-build drawing using AutoCAD

· Able to source & liaise with sub-cons and supplier

· Administrative work

· Other ad-hoc duties as assigned by superior

Job Requirement

· Candidate must possess Diploma/Certificate in Quantity Survey or equivalent

· Minimum 5 years’ relevant working experience.

· Positive attitude and good communication

· Proficient in Microsoft Office (Word & Excel).

· Experience in using AutoCAD for Interior design & Architectural drawing

· interior fit-out experience preferred.

Job Description

• Oversees all general project administration.
• Provide administrative support for project managers and engineers. Preparation of quotations, OMM, Testing and commission report required by project team.
• Capture minutes of meeting accurately and on time.
• Other adhoc duties assigned

Requirement

• Must be able to communicate in bother English and Mandarin
• Good interpersonal with communication & written skills
• Pro-active, well-organized and able to work with minimal supervision
• Proficient in MS Excel/ Powerpoint/ Word

a) Design, plan, support, and maintain DB Infrastructure build and operations to meet or exceed stipulated SLA b) Monitor DB Infrastructure performance and resolution of technical problems

c) Lead, prioritize and manage a DB Infrastructure team to effectively provide implementation and operations support to projects to meet or exceed SLA

d) Identify and resolve highly complex system DB Infrastructure issues that may require establishment of new techniques, tools and processes

e) Proactively analyze internal/external business challenges/regulatory issues and recommend improvements

f) Required to be on standby 24x7 on-site or on-call after office hours, weekends and public holidays for operational or implementation projects

g) Savvy in troubleshooting complex problems

h) Resourceful in understanding issues or learning new skills

i) Possess good team work and able to provide clear instructions, guidance as well as knowledge sharing to the team

j) Have Oracle DB skillset

A Level - Dental Assistant ( 6-12 months )

Vacancies Available:

• 3 Positions
• 2 at TPY
• 1 at GEY

Salary: $10/hr
Qualification: GCE A Level (Aspiring Dentists)
Commitment: Minimum 6-month (Starting Nov/Dec 2024)
Working Hours: 5.5 days per week (Mon-Sat)

Job Scope:

• Assist the Dental Surgeon/Officer/Oral Health Therapist with four-handed dentistry
• Ensure infection control measures, procedures, and protocols are followed
• Provide administrative support (e.g., lab follow-ups, consumable ordering, inventory & equipment maintenance)
• Help with sterilisation & decontamination of dental instruments
• Participate in quality improvement activities in the dental clinic
• On-the-job training will be provided if no prior experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Title: Temporary PSA, Front Office
Duration: 4 months
Location: Bishan

Work Schedule:

• Flexible 5-day work week (Monday to Sunday)
• AM Shift: 7:00 AM to 4:30 PM - $12/hr
• PM Shift: 12:00 PM to 9:30 PM - $14/hr
• Rostered shifts including weekends and public holidays.

Job Responsibilities:

• Perform reception and front desk duties, including greeting and assisting patients and visitors.
• Handle general enquiries from patients and visitors, both in-person and over the phone.
• Assist with portering and triaging duties, such as transferring patients between different locations within the facility.
• Clean and maintain wheelchairs and other assistive equipment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The role is responsible for providing nursing support services in the Diagnostic Imaging Department and CVL and leading the Code Blue Team in the event of a cardiac arrest within the Department/CVL.

Assists the Radiologist/Cardiologist and other Specialists in Diagnostic Imaging procedure and invasive procedure in CVL. Also inserts brannula at radiologists instructions for contrast examinations.

Prepares sterile trolleys and sets up equipments/ accessories for Diagnostic Imaging and CVL procedures.

Performs Newborn Hearing Screening and ECG.

Ensures that patients fill up the Consent Form for special examinations such as MRI, IVP, CT Scan and other invasive procedures etc

Ensures that all special preparation for diagnostic imaging is instructed to ward staff/ patient or relatives and complied with.

Explains the procedure of the special examination to patients and reassures patient whenever required.

Helps patients to get changed for radiography procedure.

Ensures that all medication chart and documentation notes are filled in properly for the procedure

Checks Emergency Trolley for expiry dates of drugs and instruments.

Conducts monthly departmental inventory check.

Ensures that there is an adequate stocks of surgical and pharmaceutical products, dry store, kitchen store and C.S.S.D. store.

Assists at the reception when necessary.

Attends and contributes to departmental staff meetings.

Participates in departmental activities such as quality assurance and performance appraisal.

Undertakes other duties and tasks as might from time to time be requested by the Manager.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Record informative, accurate and concise statements on the medication / treatment record form for procedures rendered to patient as applicable.
• Assist the Doctor during treatments / procedures and examination of patient.
• Coordinate pre and post operative nursing management for all surgery patients.
• Perform Intravenous cannulation and Venepuncture as required.
• Providing nursing management for Intravenous Pulsed steroid patients.
• Plan, co-ordinate and ensure availability of instrumentation, equipment and surgical supplies.
• Monitor direct and indirect care delivery to ensure patient safety and the
• Attend to patients’ / customers’ complaints and referred to SSN / NC for further investigations if required.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Assist and support line management in organizing and maintaining logs and files for easy retrieval.
• Prepare pre-qualification activities and RFQs for subcontracts and department.
• Drafting of low-risk contracts.
• Drafting of internal approval sheet and obtain approval for all contracts.
• Draft, review and approval of subcontract notices, amendments, change requests, change orders and formalization of subcontract closeout.
• Liaise with various departments to accomplish the tasks.

Qualifications:

• Degree in Law or Business Administration.
• MRICS, MCIArb, SCL is an advantage.

Interested applicants are welcome to submit your resume to [email protected]

EA Personnel: R1107675

Agency No.: 07C3676

About the Client:

Our client is a reputed company in banking and financial domain.

Responsibilities:

• Oracle/SQL/ MariaDB Database software installation, upgrades and maintenance
• Resolve build issues with database or related third party products
• Take initiatives to enhance current workflow and process
• Maintain database security & compliance and ensure Database is Hardened
• Manage project timeline and issue remediation efforts
• Take care of DB Performance Tuning, Query Optimization during build phase
• Monitor and troubleshoot Oracle & SQL Server related CPU, memory, I/O, disk space and other resource contention.
• Strong experience of backups, restores, recovery models, database shrink operations, DBCC commands
• Handle project queries promptly, meet deadlines and co-ordinate with multiple infra teams effectively Should be willing to take up any role in the team when need comes without any hesitation

Requirement:

• Min. 5 years of experience in installation and setup from scratch of various versions of Oracle Database & Microsoft SQL Server is a MUST.
• Strong understanding of Database architecture
• Proven skills and experience in setting up HA/DR solution for Oracle (RAC, DG & ADG) and SQL Server (Always ON)
• Knowledge in Operating Systems like windows and Unix
• Experience in raising Technical SR with Oracle/ Microsoft in case of any issues/bug fixes
• Strong Experience of RMAN, expdp/impdp
• Experience in evaluating and installing new software releases and patches
• Experience in developing and executing database security policies, procedures
• Must take initiatives to automate manual Database work
• Able to document all the process and checklists clearly and keep them up to date
• Proven skills and experience in managing complex problem solving and incident management related to Oracle DB and Microsoft SQL Server

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

BUSINESS DEVELOPMENT EXECUTIVE - AIR PURIFIER

Responsibilities

- Develop and implement effective sales strategies and plans to meet sales objectives and targets.

- Active cold calling, negotiation of contracts with the key objective of bringing on new clients.

- Expected to make client visits and build up a strong network in this industry.

- Ensure professionalism along the process of negotiation and contract closure and also successful implementation & delivery of contracts.

- Top line revenue and sales are your key performance indicators.

- Establish sound client relationships

- Any other duties assigned by management

Requirements:

- Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma in Sales & Marketing

- Minimum 1 year relevant experience

-Candidate with experience in IOT / ecommerce has added advantage

- Computer literate, proficient in Microsoft Office

- Possess good interpersonal and communication skills

- Positive working attitude with pleasant personality

- Must have good working attitude

Salary can be high basic with low commission or low basic with high commission. Basic salary can go up to $5k (with proven good sales record).

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Description

• Monitor patients and take vital signs
• Provide basic wound care and administer medication
• Document patient information
• Counsel patients and their families
• Prepare reports and refer patients to specialists if needed
• Complete other assigned tasks as required

Requirement

• Nitec in Nursing
• Valid SNB

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Responsibilities:

• Assist customers by answering questions and directing them to pharmacists.

• Help pharmacists dispense medications by counting, labelling, and packaging.

• Manage inventory by stocking shelves and maintaining supplies.

• Process prescriptions and handle administrative tasks like insurance forms.

• Keep the pharmacy clean and organized.

• Provide basic information on medications and health-related queries to customers.

• Follow pharmacy laws and regulations for safe medication handling.

• Support overall pharmacy operations, including payment processing and restocking shelves

Requirements:

• GCE ‘N’ / ‘O’ / ‘A’ Levels or Diploma Holders

• Good communication and interpersonal skills.

• Good team player, have an eye for details and ability to multi-task

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders (via hotline). Document and record customer details

• Conduct outbound calls to follow up on issues/orders to ensure customer satisfaction

• Resolve customer queries as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Liaise with respective operations team for issues, follow-up and actions

Requirements:

• Have Call centre exp/ Customer Service/order processing exp preferred

• Provide high service levels to the respective customers and clients.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description

• Monitor patients and take vital signs
• Provide basic wound care and administer medication
• Document patient information
• Counsel patients and their families
• Prepare reports and refer patients to specialists if needed
• Complete other assigned tasks as required

Requirement

• Nitec in Nursing
• Valid SNB

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Ensure all CCTV cameras and recording devices are fully operational and conduct regular checks to verify functionality.
• Conduct routine maintenance checks on CCTV and security equipment to ensure proper functionality.
• Report any technical issues or malfunctions with surveillance equipment and coordinate with the maintenance team for repairs or replacements.
• Maintain accurate records of daily security activities, incident reports, and visitor logs.
• Provide daily shift reports and document any security-related issues or concerns.
• Work closely with site management and other security personnel to address site-specific security needs and implement security policies.
• Participate in security briefings, drills, and training sessions to stay updated on the latest security procedures.

Requirements:

• Minimum Diploma / Degree in Construction / Facilities Management or equivalent
• At least 2 years of relevant experience in Integrated Security Management and CCTV systems
• Good interpersonal and communication skills
• Able to start work immediately / within short notice period
• Proficient in MS office

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 17C8690

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

*Seeking for Operations Assistant/Executive with minimum 3 years of hands-on Operations experience in Commodities/Shipping/Manufacturing and has knowledge in dealing with Letters of Credit (LC) negotiation and preparation AND knows shipping documentation/terms*

THE COMPANY

Focused on their product offerings, this company has grown rapidly. Currently, they seek for Operations Assistant to assist them in their Operations team.

JOB RESPONSIBILITIES

• Support Operations team
• Ensure export and import Letter of Credit (LC) are timely processed/applied
• Handle LC negotiation
• Ensure shipping documentations are proper and accurate
• Ensure timely shipping tracking/delivery
• Handle and issue contracts (sales and purchase)
• Work closely with Traders, Trade Finance, Finance and other relevant departments

JOB REQUIREMENTS

• Diploma or Degree Holder (Business, Economics, Logistics, International Finance) or any other relevant education
• Minimum 3 years of hands-on Operations experience in Commodities or Shipping or Manufacturing
• Knowledge in dealing with Letters of Credit (LC) negotiation and preparation
• Knowledge in shipping documentation and terms
• Highly organized, meticulous, team player, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

We are seeking applicants who are keen to join a startup hedgefund at our newly renovated 10,000 sqft office premises in the CBD location.

Candidate must have:

Min. 5 years of working experience preferably in financial/banking/fund industry

Min. 3 years of admin/executive support role to senior management

Experience in handling complex calendar and schedule management including travel logistics arrangements, visa applications etc.

Diploma or Degree qualifications

Role requirements:

Situated Front of House position

Overall (lead) in charge of office operations, includes all front of house duties

Includes managing tea lady, cleaners, deliveries, couriers, vendors, maintenance etc

Includes onboarding of employees preparation of access and setup etc.

Data entry onto excel or via internal systems

Submission of senior management or c-suites expenses into Concur

Deal with Investors events and meetings

Preparation of Investors materials and marketing decks

Handle Office team events and functions

All other adhoc administrative duties

Available immediately or in less than a month

Career Progression:

Further development of above role into an Office Manager title if performance is proven

Opportunities to take on HR related admin duties if keen

Opportunities to be an Executive Assistant to c-suites if keen

Summary of Job Responsibilities

Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences and early check-in requests so as to create an unforgettable arrival experience. We also ensure that we bid them farewell and welcome them back upon check-out.

Our hotel host numerous leisure and corporate groups. These delegates’ arrival and departure experiences are handled by our Group Reservations and Front Office Groups TMs. In order to ensure their group arrives and departs smoothly, the team works closely with our Sales and Conference team, event organizers and tour leaders. Our Groups Billing TMs reviews all contracted agreements, serving as the bridge between both parties, to ensure that all contractual commitment and obligations are met and delivered, ascertaining seamless commencement of account closing process with the issuance of invoices. Front Office Accounts handles all guests’ billing issues and dispute within the department. In order to resolve guests’ disputes efficiently, the team works together with Finance to sort out the billing discrepancies. The team also checks guests’ credit to ensure sufficient amount of deposits is collected. Guest Relations takes care of our hotel room inventory and the room assignments. They work closely with Housekeeping and Facilities team to ensure rooms are turnover.

Job Responsibilities

• Accomplish Day to Day Operations
• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle the arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ s challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process.
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange
• Handle hotel expenses settlement of Gaming VIPs.
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back-to-back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.
• Perform Service and Operational Excellence
• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.
• Apply Operational Risks
• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound
• Participate Employee Engagement
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training
• Involve in Documentation, Financial and report management
• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE ‘N’ or ‘O’ Levels
• Qualifications in Hospitality Management from a recognized institution is an added advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Able to communicate in Japanese for our Japanese-speaking guest
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• PC Literacy and good typing skills.
• Basic knowledge in Microsoft Office applications

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.