Looking for Admin for office.

Monday – Friday

8.30am – 6.00pm

Location: Central

Job Description

Assist payroll team in preparing payroll for employees

Attend to phone calls or visitors at reception

Provide good customer service

Sort and file invoices and employees’ timesheets

Maintenance of records for easy retrieval and accurate documentation

Order and maintain office supplies (stationery, pantry etc.)

Perform any adhoc admin duty

Requirements

No experience can apply, training provided

Minimum GCE N’ Level

Experience in Payroll would be advantageous

Hardworking and proactive

For enquiries, call: 6220 1288, 9:00am-6:00pm (Mon to Fri).

We regret only shortlisted candidates will be notified.

For more jobs, please see https://www.mlpc.com.sg/job-seeker/

ML Consulting Pte Ltd
EA License No: 91C2939

Office Cleaner

The Office Cleaner is accountable for maintaining a clean and organized workspace in an office setting and is expected to perform various cleaning tasks efficiently and diligently, following established protocols and safety guidelines.

Key Responsibilities:

1. Cleaning and Sanitizing:
2. Pantry Management
3. Trash Management:
4. Restocking Supplies:
5. Adherence to Company Policies:

Requirements:

• Prior experience as a cleaner or janitor in an office or similar environment is advantageous.
• Knowledge of proper cleaning techniques
• Attention to detail and the ability to maintain high cleanliness standards.
• Reliability and punctuality in attending to assigned cleaning duties.
• Full Time 5 days per week

About us:

IHM is an international company which focuses on rehabilitation therapy and health maintenance, utilising a blend of Bioelectric Meridian Therapy (BMT) and natural therapy to provide comprehensive and personalised care to partners and customers. As we continue to grow, we are seeking dedicated Office Manager to join our expanding team.

About role:

The Office Manager is responsible for overseeing the day-to-day operations of the outlet and providing administrative support across various departments. This role involves coordinating office activities, managing operational processes, and maintaining efficient systems to enhance productivity and organizational effectiveness.

Roles & Responsibilities

• Provide operational and administrative support to outlets and office.
• Handle procurement activities, including sourcing vendors, obtaining quotations, and negotiating contracts.
• Assist in financial processes, including invoice management, payment processing, and expense tracking.
• Provide updates on cash flow, receivables, and payables.
• Collaborate with the sales team to manage client inquiries, quotations, and follow-ups.
• Assist in the planning and execution of company events, meetings, and initiatives.
• Support cross-departmental collaboration to enhance operational efficiency

Job Requirements

• Diploma or degree in Business Administration & Finance, or a related field.
• At least 1 year working experience in similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure.
• Ability to work independently and as part of a team.

Responsibilities:

1. Perform routine cleaning tasks, including washing toilet (male & female), dusting, sweeping, mopping, and vacuuming floors, furniture, and surfaces.

2. Pantry Maintenance:

- Stock and organize the pantry with snacks, beverages, and other necessary supplies.

- Regularly monitor inventory levels and place orders when necessary.

- Keep pantry area clean and tidy, ensuring a well-organized and welcoming environment.

- Maintain coffee and tea stations, ensuring cleanliness and replenishment of supplies.

- Assist with catering arrangements for meetings and events.

3. Monitor and report any maintenance or repair needs.

4. Ad-hoc tasks assigned by the supervisor.

The Role:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
• Organize and schedule meetings and appointments.
• Maintain office policies as necessary.
• Organize office operations and procedures.
• Manage company inventory and office equipment assets.
• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Participate actively in the planning and execution of company events.
• Organize orientation and training of new staff members.
• Manage Leave balances of the Staff with Financial controller.
• Manage petty cash/Corporate Bank account.
• Ensure security, integrity, and confidentiality of data.
• Provide general support to visitors and Adhoc activities.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
• Monitor and maintain office supplies inventory.
• Maintain a safe, secure, and pleasant work environment.

What Do You Need to Have?

• Candidates need to have at least 1 to 3 years of office administration work experience. Fresh graduates are welcome to apply.
• Proven office management, administrative, or assistant experience.
• Knowledge of office management responsibilities, systems, and procedures.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office.
• Knowledge of accounting, data, and administrative management practices and procedures is a plus.
• Knowledge of clerical practices and procedures is a plus.
• Knowledge of human resources management practices and procedures is a plus.

Roles & Responsibilities :

Fluent in chinese & english. Able to read, understand and communicate in these two language. Basic computer skills required, e.g. Microsoft Word, Excel. Mainly responsible for adminstrative work such as quotation, invoicing, processing documents, answering phone calls, replying to emails, purchasing goods, etc.

Priority will be given to those with relevant experience, basic training will be provided.

Energectic, mature, polite, ability to work under pressure with minimal supervision.

Malaysians or Singaporeans only.

Age between 20-35years old ladies.

5 Days work week, office hours.

Jurong East. Construction Company.

Roles & Responsibilities

The Role

• Provide a high standard of hygiene and cleanliness within the assigned area
• Cleaning duties including but not limited to sweeping, vacuum, dust & polish, removing rubbish, cleaning, disinfecting, replenishing supplies, toilet cleaning

About You

• Service oriented mindset
• Free from allergies to cleaning chemicals

Benefits:

• 7 days AL

Main Job Description

• Assist in day-to-day filing for various departments.
• Assist in photocopying and scanning documents.
• Setting up festive décor and help with festive activities.
• Data entry.
• Collecting and distributing office letters to various departments.
• Printing and putting up updated memo and signages.

Requirement

• Entry Level candidates are welcome
• Well organize & able to multi task
• Willing to work in West Area (Company transport at Choa Chu Kang & Joo Koon MRT)
• All are welcome to apply

5 Days Work a Week

Location: Ubi

Key Responsibilities

• Office Operations ManagementManage and coordinate all aspects of office operations, including administrative tasks, office layout, and maintenance. Ensure a clean, organized, and safe office environment by overseeing housekeeping, maintenance, and adherence to safety standards. Develop and enforce office policies and procedures to streamline operations.
• Vendor and Inventory Management: Coordinate with vendors for office supplies, equipment, and service needs, ensuring competitive pricing and quality. Oversee facility management, including liaising with property management for repairs, security, and other building-related matters.
• Human Resources Support: Assist in onboarding new employees, including setting up workspaces, access credentials, and coordinating orientation sessions. Manage employee records, attendance tracking, and leave applications in collaboration with the HR team. Coordinate company events, meetings, and employee engagement activities to promote a positive workplace culture.
• Administrative Support: Serve as the point of contact for incoming calls, mail distribution, and general inquiries. Prepare and distribute internal communications, reports, and other administrative documents. Organize meetings, schedule appointments, and coordinate travel arrangements for executives and staff.
• Budget and Expense Management: Track office expenditures and manage the administrative budget, ensuring cost-efficiency. Process invoices, expense reports, and petty cash, coordinating with the finance team to maintain accurate records.
• Health, Safety, and Compliance: Ensure the office complies with health, safety, and environmental standards, including OSHA regulations and local compliance requirements. Conduct regular safety checks and ensure emergency plans are in place, including fire drills and first-aid procedures.
• Provide secretarial support to Managing Director

Qualifications

• Bachelor’s degree in Business Administration, Management, or equivalent work experience.
• Min. 5 years of experience in office management, preferably in a manufacturing or industrial setting.
• Strong organizational and multitasking skills with a high level of attention to detail.
• Excellent communication and interpersonal skills to foster a collaborative work environment.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
• Knowledge of health, safety, and regulatory compliance is a plus.
• Possessed Singapore Class 3 Driving License, a company car is provided
• Excellent level of verbal and written English and Chinese

Start Date:Employment is anticipated to commence in February or March 2025.

Position Responsibilities

• Serve as the primary liaison between employees in the Shanghai and Singapore offices, ensuring effective communication and collaboration.
• Oversee the coordination and management of office operations and daily tasks, including but not limited to: Gathering and addressing requirements, responding to daily inquiries, procuring, allocating, and managing administrative supplies and consumables, and ensuring the efficient and appropriate use of office equipment.
• Organize and coordinate logistical aspects of meetings, including:Preparing meeting rooms and video conferencing systems such as providing refreshments such as tea and water, managing inventory and ensuring post-meeting tidiness.
  
• Handle essential office management responsibilities in the Singapore office, including: Processing applications for utilities (e.g., water, electricity, telephones, internet). Managing leased multi-functional devices (e.g., copiers and scanners).
  
• Perform front desk duties, including:Answering and redirecting phone calls. Managing visitor registration and handling incoming/outgoing mail. Monitoring electricity usage and printing business cards.
  
• Execute various administrative tasks, such as:Managing indoor plants. Booking travel arrangements, including flights and accommodations. Administering office insurance. Coordinating and managing vehicle usage.
  
• Oversee all administrative, human resources, logistical, and financial aspects of the Singapore office, including: Coordinating daily office operations. Managing and archiving important company documents. Ensuring the smooth functioning of company facilities.
  
• Handle daily reimbursements and expenses, ensuring adherence to financial regulations and timely, accurate processing.

• Execute additional tasks as assigned by the immediate supervisor.

Job Requirements

• Bachelor’s degree or equivalent educational background.
• Proficiency in both Chinese and English, with strong verbal and written communication skills.
• In-depth understanding of Singapore’s local culture, with a minimum of 3 years of relevant professional experience.
• Excellent interpersonal and communication skills, with a strong team-oriented mindset and adaptability.
• Ability to thrive in a fast-paced work environment while maintaining a high level of efficiency and professionalism.

Job Summary:

We are seeking a detail-oriented and proactive HR Administrator to support the human resource operations and administrative functions within our organization. The ideal candidate will assist in managing HR processes, ensuring compliance with Singapore’s employment regulations, and maintaining a positive employee experience.

Key Responsibilities:

HR Operations:

• Manage and maintain employee records and HR documentation, ensuring accuracy and confidentiality.
• Assist in the recruitment process, including job postings, interview coordination, and onboarding of new hires.
• Process work passes (e.g., EP, SP, WP) applications, renewals, and cancellations
• Handle employee on/offboarding, including exit interviews and clearance.
• Contract Management
• Coordinate and manage Learning and Development activities, including training records, schedules, and evaluations

Payroll & Benefits Administration:

• Support monthly payroll processing, including tracking attendance, overtime, and leave records via HRIS
• Administer employee benefits such as medical claims, insurance coverage, and statutory contributions (CPF, SDL, etc.).

HR Policies & Compliance:

• Ensure adherence to Singapore labor laws and company policies.
• Maintain and update HR policies, handbooks, and guidelines as necessary.

Employee Engagement & Support:

• Act as a point of contact for HR-related queries from employees.
• Support company events, training sessions, and team-building activities.

General Administrative Duties:

• Assist in general office administration, such as procurement of supplies and maintenance of office facilities.
• Provide ad hoc administrative support to the HR team and other departments (i.e. Exhibition, Sourcing of Gifts)

Responsible for managing, monitoring, securing, and optimizing database systems, including overseeing migrations, backups, performance tuning, troubleshooting, and enforcing security standards to ensure data integrity and system reliability.

• Lead and provide technical advice to junior database administrators.
• Technical lead and mentor to junior database administrators.
• Lead and manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.

Requirements:

• At least (5) years of experience in MS SQL administration.
• At least three (3) years of experience in Oracle Database administration; and
• At least 3 years exposure to Azure and AWS RDS databases

a) Design, plan, support, and maintain DB Infrastructure build and operations to meet or exceed stipulated SLA b) Monitor DB Infrastructure performance and resolution of technical problems

c) Lead, prioritize and manage a DB Infrastructure team to effectively provide implementation and operations support to projects to meet or exceed SLA

d) Identify and resolve highly complex system DB Infrastructure issues that may require establishment of new techniques, tools and processes

e) Proactively analyze internal/external business challenges/regulatory issues and recommend improvements

f) Required to be on standby 24x7 on-site or on-call after office hours, weekends and public holidays for operational or implementation projects

g) Savvy in troubleshooting complex problems

h) Resourceful in understanding issues or learning new skills

i) Possess good team work and able to provide clear instructions, guidance as well as knowledge sharing to the team

j) Have Oracle DB skillset

Job Description

• Industry/ Organization Type: Healthcare / Medical (Dental Laboratory)
• Position Title: Administrator / Admin Assistant
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30 AM to 5.30 PM, Saturday 8.30 AM to 12.30 PM)
• Salary Package: Basic Salary up to $2,500 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist with generating sales orders and invoices, filing paperwork, and entering data into the company's system.
• Organize and maintain both physical and digital files.
• Manage office supplies and inventory.
• Monitor deadlines to ensure timely completion, packing, and dispatch of cases.
• Serve as the point of contact for internal and external communications.
• Respond professionally to emails, phone calls, and text messages.
• Ensure that all items and paperwork are correctly enclosed for delivery.
• Coordinate with couriers for next-day deliveries and pick-ups.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE O Level, NITEC or equivalent.
• At least 1 year of experience in an administrative role.
• Skilled in basic office software and Google Workspace (Calendar, Drive, Docs, Sheets, Slides, etc.).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67111 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· Provide administrative support to Line of Business and projects

· Initiate and maintain document control system and processes

· Prepare meeting logistics, presentation setup and presentation materials

· Assist in coordinating with project team(s)/ client(s) during project execution

· Assist in monitoring project progress, variations and progress claims

· Assist to maintain, track and clientele records

· Any other ad-hoc duties as assigned from time to time

Requirements:

· 3 years of working experience in construction industry

· Recognized diploma/ degree in business administration/ engineering

· Proficient in Microsoft Office skills, in particular Word, Excel. and Powerpoint

· Able to work independently and in a fast paced environment

· Analytical and problem solving skills

· Particular attention to details

· Possesses excellent communication skills both written and verbal

If you wish to have the opportunity to work in an international consultancy firm which offers attractive remuneration, a 5-day week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact number to

2 International Business Park #06-08

The Strategy Tower 1, Singapore 609930

Why Us?

• Office Environment
• Work-Life Balance
• Opportunities for training, development and career progression.

The Role:

• Administer and maintain the day-to-day operations of the servers & networking system.
• Organise, install and support organisation's computer systems including LAN, WAN, network segments and intranet.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Provide IT support to end users.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes and procedures for future reference.

What are we looking for?

• Degree in Computer Science, Information Technology or any related field with at least 1 year working experience in IT
• Applications with Diploma in Computer Science or any related field with at least 5 years working experience in IT may also be considered.
• Knowledge of networking protocols and services such as MS Azure.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certifications in above knowledges will be an added advantage.
• Good analytical problem-solving skills with innovative approach in providing solutions.
• Competent at documenting standard/application operating procedures, process, and work instructions.
• Good communication skills and a team player

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Garrett Lim Jun Jie, R24122758

EA Licence No: 24C2293

Responsibilities:

- Prepare financial records (general ledger, AP, and AR)

- Reconcile bank statements and ensure accuracy of financial data

- Prepare monthly, quarterly management account (P&L and Balance Sheet) & Yearly Budget

- Staff Claim Processing: - Prepare staff claims with its supporting documents and check with the claim policies.

- Send email reminder chaser and Statement of Account to customers

- Manage payroll functions(Monthly Salary, CPF, submission)

Requirements

· A Diploma or higher qualification in Account

· Preferably with 2 years of relevant work experience

· Knowledge in XERO Accounting will be an added advantage

Jobs Responsibilities:

· Pre-screen, sort and distribute all incoming mails and faxes to appropriate Project Supervisors and identify priority issues that require immediate attention

· Review of all contracts pertaining to the company projects

· Responsible for arranging meeting for the Project Manager, Assistant Project Manager or Site Supervisors

· Handle all documentation of site projects aspects in the company

· Prepare minutes for the meeting, notices, agendas and other correspondences in the department

· General administration support to project team and assisting the project manager in working out the quantities for variations and progress claims

· Undertake any other ad-hoc projects/duties assigned

· Coordination with various project managers and team members

· Tracking of project activities

· Support Project Director/Manager on invoicing and purchasing requests

Requirements

Preferably with some relevant working experience in construction.

· 1 to 3 years’ experience in Project Admin

· Have been in a project coordinator role in construction environment

· Minimum ITE,“O” Level, diploma and “A” Level or equivalent;

· Diploma holders with limited working experience are welcomed.

· Outgoing with good communication and problem-solving skills for engaging with both internal and external parties to support project-related activities.

· Able to work independently and target oriented in a stressful environment.

· Computer-literate & Microsoft Office skills

· Able to start work immediately or within short notice

• Creating & maintaining filling systems
• Answering/ Transferring phone calls & taking messages
• Checking email enquiries
• Word processing, creating spreadsheets
• Process invoices & purchase orders
• Submit & reconcile expense reports
• Maintain and order office supplies
• Prepare & send outgoing faxes, mails & courier packages
• Coordinate with the HR for onboarding of new employees
• Provide support in organizing company events, meetings and others activities
• Maintain contact lists
• Liaise with colleagues to handle requests and queries by Superior

Job Description:

• Duties may include fielding telephone calls, receiving and directing visitors.
• Performs administrative and office support activities.
• Assist with calculations of monthly workers' pay, allowances, OT etc.
• Submission of daily manpower report.
• Monitor daily attendance and leave record for Staffs and Workers.
• Handle administrative and other ad-hoc duties as assigned.

Job Requirements:

• Candidate must possess at least "O" Level.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Excellent time management skills and ability to multi-task and prioritizes work.
• Friendly can-do attitude.
• A team player who works well with others.
• Proficiency in MS Office.
• Willing to work on Alternate Full Saturdays
• Kallang

Network Design and Implementation:

• Design, configure, and deploy network solutions based on business requirements.
• Collaborate with cross-functional teams to ensure smooth implementation.
• Network Security:
• Monitor network traffic for security threats and vulnerabilities.
• Implement and maintain firewalls, intrusion detection systems, and access controls.
• Troubleshooting and Maintenance:
• Diagnose and resolve network issues promptly.
• Perform routine maintenance tasks, including updates and patches.
• Documentation and Reporting:
• Maintain accurate network documentation, diagrams, and inventory.
• Generate regular reports on network performance and incidents.
• User Support:
• Assist end-users with network-related inquiries and connectivity problems.
• Provide training on network best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 2 years of experience in network administration.
• Proficiency in networking equipment.
• Knowledge of routing, switching, and subnetting.
• Experience with managing Microsoft 365
• Experience with Windows Servers preferred
• Experience with AWS preferred

Become a key player in our thriving IT company by joining us as an HR Administrator! We’re seeking an organized and forward-thinking professional ready to manage and enhance our HR and administrative processes. In this dynamic role, you’ll be at the center of our operations, helping to shape our company culture, streamline procedures, and ensure our workplace runs seamlessly. If you enjoy taking on new challenges, are passionate about making a meaningful impact, and are eager to contribute to our company’s continued success, we want you on our team! This is your chance to step into a role where your skills truly matter.

HR Recruitment and Administrative Work

• Recruitment: Managing the end-to-end recruitment process, including job postings, sourcing candidates, conducting interviews, and onboarding new hires.
• Administrative Work: Maintaining employee records, processing HR documentation, payroll processes and ensuring compliance with HR policies and regulations.

Rostering

• Scheduling: Developing and managing staff schedules for "My Queen," ensuring adequate coverage and meeting operational requirements.
• Flexibility: Adjusting rosters based on employee availability, workload demands, and unforeseen changes.
• Tracking: Monitoring attendance and leave for HCAs
• Communication: Providing timely updates and instructions to staff regarding their shifts.

Operational Matters

• Process Management: Overseeing day-to-day operations
• Problem Solving: Addressing and resolving operational issues in a timely manner.
• Collaboration: Coordinating with other departments to ensure smooth functioning operations.
• Procurement: Sourcing and purchasing goods and services
• Inventory Management: Tracking inventory levels / Conducting audits and addressing shortages promptly

Funding and Administration

• Funding Management: Researching funding opportunities and preparing proposals.
• Claim and Documentation: filing for claims, preparing and maintaining reports or records required for funding purposes.

Training Matters

• Training Coordination: Identifying training needs, organizing training sessions, and ensuring employees receive the necessary skills development.
• Compliance: Ensuring all training meets organizational standards and regulations.
• Evaluation: Measuring the effectiveness of training programs and making improvements as needed.

General Administration Work

• Office Management: Handling day-to-day administrative tasks such as correspondence, filing, and record keeping.
• Communication: Acting as a liaison between teams and stakeholders to ensure clear and efficient communication.
• Support: Providing general support to other departments or staff as needed.

The Program Administrator will be based in Changi reporting to Assistant Program Manager.

This role assists with managing customer accounts in all aspects of the business relationship.

Job Responsibilities

• Assist in the review of program proposals or plans to define time frame, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Confers with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
• Drives and coordinates projects/activities with the Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the work/communication across different departments.
• Prepares program reports and executive presentations for management, client, or others.
• May assist in metric development and tracking for the program.
• Occasional travel to customer locations.
• Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
• Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.

Job Requirements

• Typically requires a Bachelor’s degree or equivalent experience in addition to 5 years of experience in a manufacturing or related Industry.
• Demonstrates advanced knowledge of functional concepts and a solid comprehension of Flex policies and procedures.
• Has awareness of the functional impact upon work processes and other functions.
• Use of the following tools may be required: Office Skills: telephones, data entry, office software to include, word processing, spreadsheets, presentation package and database systems.
• Demonstrates advanced functional skills which may be used to conduct on-the-job training and/or guide other employees.

The role supports the Learning & Knowledge Services Department (Technical Training Center). The position provides administrative support related to curriculum creation, reporting certification compliance, and maintaining system/process workflow for our Global Support Services workforce.

The ideal candidate is experienced in learning management system software and administration. We seek an administrator who understands time-based deliverables for large projects. To be successful in this position, you should have an insightful understanding of learning management systems, attention to detail, and good time management for task completion.

• Handle certification related issues such as enrolling, cancellation and data discrepancies
• Reconciles student certification training records.
• Track and monitor certification compliance, progress status, and provide monthly reports to Certification Manager
• Uses office automated systems to input data, generate reports and conduct specialized research projects as requested by the Certification Manager
• Updates logs and databases and maintains files and documentation
• Works simultaneously on multiple projects based on current curriculum needs

Requirement

• Diploma or Bachelor’s Degree qualification
• A minimum of 2 - 4 years of administrative experience preferably for training
• Experience with learning management system software is an advantage
• Experienced with Microsoft excel (prefer intermediate level)
• Good command of written and spoken English language
• Ability to work in a fast-paced environment with the ability to solve urgent issues real time with minimum supervision

Job Responsibilities

System Maintenance and Configuration:

• Install, configure, and maintain hardware and software for the organization’s infrastructure.
• Monitor system performance to ensure everything runs smoothly and securely.
• Regularly update systems to provide necessary patches and upgrades.

Network Management:

• Manage network servers and technology tools.
• Set up user accounts and workstations.
• Monitor network performance and integrity.

Security:

• Ensure security through access controls, backups, and firewalls.
• Frequently review security protocols and make adjustments as needed.
• Respond to and resolve help desk requests.

Data Management:

• Oversee data storage solutions and database systems.
• Ensure data recovery and backup procedures are in place and functioning correctly.
• Manage and store backups.

Troubleshooting and Support:

• Troubleshoot issues and outages.
• Upgrade systems with new releases and models.
• Provide technical support and training to other employees.

Documentation and Policy Development:

• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Document system performance and plan for future upgrades.

Collaboration and Communication:

• Work closely with IT project managers and other technical staff.
• Collaborate with other departments to understand their technical needs and implement IT solutions.
• Report regularly on operation status.

Job Requirements

• Degree/Diploma in Computer Science/Information Technology.
• Basic knowledge of computer networks/infrastructure.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information confidentially.
• Minimum 2 years of experience in a similar field.
• Strong knowledge of MS 365 and Azure.