Job Description

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Responsibilities

• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team's communication with customers.
• Liaising with other departments on administrative matters of mutual importance.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Accurately cost and draw out customer quotations.
• Developing and monitoring performance indicators for sales and staff members, and compiling reports.

Requirements

• A GCE “O” Level, Higher Nitec or Diploma in business administration, business management, or a related field preferred.
• Experience in administration and high-volume office work may be advantageous.
• Strong analytical, organizational, and time management skills.
• The ability to multitask and quickly switch your focus.
• Excellent written and verbal communication skills, as well as customer service skills
• Exceptional interpersonal skills and a proactive approach toward problem-solving

• Install, configure, test, maintain and troubleshoot staff workstation/ laptop
• hardware, software, etc
• Maintain & monitor office IT Security and Server Security (Windows Platform)
• Configuration and troubleshooting of Firewall system, LAN and Wireless Network issue
• Monitor the performance of existing computer systems and IT infrastructures
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Inventory Management of software licenses
• Maintaining phone and attendance system with external vendors
• Provide IT and office maintenance support to all staff when needed
• Any other duties as and when directed by the Senior Management and IT Manager

Requirements:

• Singaporeans only
• Minimum Diploma in Information Technology or any related field
• Good knowledge of best practices in IT administration and system security with at least 2 years of desktop, helpdesk or IT experience
• Good analytical skills, problem-solving and time management
• Good communication skills
• A committed and responsible team player with good attitude to learn new challenges and also able to work independently

Interested parties, please submit your CV with current and expected salary to this JobsAD. Shortlisted candidates will be invited for an interview.

Our client is seeking a skilled Network Administrator with 2-3 years of experience to join their team. You will handle network monitoring, security system management, including IDP (Intrusion Detection and Prevention) and IPS (Intrusion Prevention System), security technologies (including EDP and XDR), change management documentation, green field implementations, and cloud integration.

Responsibilities:
• Monitor network performance for uptime and security.
• Manage firewalls, including Intrusion Detection and Prevention (IDP) and Intrusion Prevention System (IPS).
• Configure VPNs (Virtual Private Network), IPsec, SD-WAN, MPLS, Policy Management, ExpressRoute, and Cloud Connect.
• Work on migration projects and green field implementations.
• Document network changes according to change management procedures.
• Integrate network services with cloud platforms like Azure, Google Cloud, and AWS (Apache Web Server).
• Performing Regular Security Audits on the networks (VAPT)
• Implement EDP and XDR initiatives.

Requirements:
• Bachelor’s degree in computer science or related field.
• 2-3 years of network administration experience.
• Ability in security system management and security protocols.
• Experience with VPNs, SD-WAN, and cloud platforms (Azure, Google Cloud, AWS).

• Familiar with Network Topology.
• Strong troubleshooting skills.
• Ability to document change management procedures.
• Knowledge of Intrusion Detection and Prevention (IDP) and Intrusion Prevention System (IPS).

Benefits
• AWS
• Variable bonus
• Mobile allowance

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Database Administration - Cntract 3 years

• Diploma / Bachelor degree in Computer Science or IT.
• At least 3 to 5 years of relevant work experience in enterprise database and data warehouse implementation and administration.
• Proficient in database installation, upgrade, maintenance, performance tuning and troubleshooting of MS SQL Server and / or MYSQL and / or Oracle.
• Experience in MS SQL Server is essential.
• Good knowledge of Windows, database backup and recovery (Symantec NetBackup), cluster-failover technologies (Microsoft Cluster, SQL Server AlwaysOn).
• Experience in Database Firewall (i.e. Imperva) administration will be advantageous.
• Excellent communication, interpersonal skills.
• Strong analytical thinking and problem solving skills.

Job Description:

• Support the team by handling administrative duties for project documentation and reporting.
• Assist in project planning, execution, and monitoring.
• Manage project timelines and deliverables.
• Present information to stakeholders and project teams.
• Collaborate with internal stakeholders to ensure smooth project delivery.
• Perform other duties as assigned.

Job Requirements:

• Good communication and presentation skills
• Have experience in project planning or project coordination preferred
• Good time management and organizational skills
• Welcoming fresh entry level from engineering background

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Responsibilities:

· Update job portal on latest openings

· Ensure conformance to MOM guidelines on Job Post Standards

· Coordinate interviews both virtual and physical

· Support end to end work pass management including, application, renewal and cancellation, ensuring all necessary documentations are in place and MOM appointments are scheduled

· Perform qualification verification checks & reference checks

· Creation of payment vouchers and necessary documentation

· Arrangement of transport for new foreign hire from airport

· Support new foreign hire on medical check arrangement, bank account opening

· Coordinate the accommodation for new foreign hire

· Update foreign workers’ address periodically

· Purchase of air tickets for repatriation

· Ad-hoc liaison with relevant overseas embassies

· Handle simple invoice issuance and follow-up on payment

Job Requirement:

· Minimum higher NITEC with 1-2 years experience

· Good organizational and time management skills with the ability to multitask and prioritize

· Good interpersonal & communication skills with the ability to manage and resolve conflicts effectively

· Fair knowledge of Singapore Labor Laws and HR best practices

· Strong attention to details

· Process Certificate of Employment Intermediaries

· Maintain high level of confidentiality

· Proficiency in HR software & Microsoft Office suite

We are hiring Specialist Clinic Assistant to be outsourced to many reputable healthcare organisations!

Job Description:

· Assisting with examinations and routine procedures

• Performing some administrative duties

• Assist doctors in patient assessment, examination, diagnosis and treatment

• Other ad-hoc duties as assigned

Requirement:

• Customer service experience will be advantageous

• Min. commitment of 3 months to long term

Apply now by sending your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

Join Our Team as a Full-Time Centre Administrator!

Are you a detail-oriented, organised, and independent individual looking for a full-time role in a dynamic environment?

We’re searching for a committed Centre Administrator to join our team and help keep everything running smoothly behind the scenes while our Coaches focus on teaching and developing the next generation of Math Prodigies!

Job Scope

As our Centre Administrator, you’ll play a pivotal role in supporting day-to-day operations and communicating with parents. Your responsibilities include:

1. Administrative Support

• Oversee and handle essential administrative tasks
• Maintain accurate records and ensuring smooth daily operations.

2. File Management

• Organise both digital and physical files, keeping everything tidy and accessible.
• No need to be Marie Kondo, but we appreciate a good dose of that "spark joy" magic!

3. Data Management

• Love working with Excel or Google Spreadsheets? Manage student results, generate reports, and handle data accurately.
• Assist in developing reports to support administrative and educational objectives.

4. Parent Communication

• Help keep parents informed by sending reminders for payments, make-up classes, and other important updates.
• Give parents information they need to sign up for programs.

5. Invoicing & Payments

• Assist with invoicing and payment tracking.
• If you’re familiar with QuickBooks, that’s a bonus, but not a requirement!

6. Front Desk Support

• Be the friendly face at our front desk on the weekends, welcoming students!
• Help students and parents with any questions they may have.

7. Upkeeping the Centre

• Maintain our common areas in a neat, clean, and orderly manner— it’s all about creating a positive learning environment!
• Ensure classrooms are stocked with materials and stationery, so everything is ready for action.
• Handle any ad-hoc administrative tasks as assigned by the Supervisor to keep things running smoothly.

What You’ll Bring to the Role

• Attention to Detail: A sharp eye for spotting errors and maintaining organised records.
• Strong Communication Skills: Clear, professional communication with parents, students, and team members.
• Strong Proficiency in Microsoft Word & Excel: Skilled in using software for document preparation, including formatting and editing. Able to efficiently organise and maintain databases to track student performance metrics.
• Organisational Skills: You enjoy keeping files, folders, and spreadsheets in order.
• Problem-Solving Abilities: A proactive approach to make things run smoothly and efficiently.

Work Schedule (5-Day Work Week)

• Wednesday to Friday: 12:00 pm to 9:00 pm
• Saturday to Sunday: 8:30 am to 5:30 pm

Location

Kembangan Suites #01-07

An easily accessible workspace just next to Kembangan MRT to make your workdays more convenient.

Remuneration

$2000/month - $2500/month

• Manage user and client administration, authorization management, system performance, audit management, transport management, background jobs, patch installations, system backups and recovery, kernel upgrades, and OS and database maintenance.
• Administer SAP Business Continuity Planning and Disaster Recovery management.
• Responsible for SAP system architecture, hardware, and integration landscape.
• Maintain optimal server performance and perform preventive maintenance to ensure smooth daily operations.

Requirements:

• Degree in Computer Science or equivalent.
• At least 2 years SAP Basis Administration experience
• Familiar with S4/HANA and NetWeaver technologies.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client, a new start up company in Singapore currently looking for Office Manager/Administrator to join the team asap.

Responsibilities:

• Assist in reviewing contracts and managing contract renewals (e.g., office insurance, medical insurance etc.)
• Support office maintenance in terms of administration and coordination with building management/landlord
• Keep stock of office supplies and place orders when necessary
• Manage agendas/travel arrangements for the management
• Handle office administrative duties and any other ad hoc duties assigned
• Submit timely reports and prepare presentations as assigned
• Handle any ad hoc tasks as assigned by management

Requirements:

• Proven experience as an Office Administrator/Manager or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with office management procedures
• Immediate candidate/within short period will be an advantage

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected].

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

• Perform check in and check out duties in accordance to the Hotel’s P&P Standards
• Update guest information into Hotel PMS system
• Filing of guest registration cards into Guest In House folders for check in guest
• Filing and storage of guest registration cards for check out guests
• Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
• Check pantries and topping up of pantry amenities
• Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

• Independent and adaptable
• Self-confident and makes an effort to be well-groomed and tidy
• Excellent communication and organizational skills
• Fluency in English is a must.
• Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
• Commitment to work a 5 day work week including shifts and weekends.
• Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
• Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

Job Responsibilities

• Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising;
• Train and motivate the team to deliver service excellence.
• Make sure all guest requests and queries are responded to promptly and effectively and be available to assist on duty in the hotel;
• Maintain presence in the lobby, setting an example to team members for guest service.
• Maintain leave plans, monitor and control the department.
• Coordinate with the Housekeeping department to ensure that cleaning is followed up and procedures are maintained.
• Prepare annual budget.
• Control and review expenses monthly.
• Ensure the new join team members have all relevant information upon commencing employment and receive relevant training.
• Carry out annual appraisals with all team members and identify individual training needs per hotel guidelines.
• Work closely with the Revenue and Sales Department to maximize revenue, room inventory control and drive upsell.
• Co-ordinate with the various departments to deliver quality stay experience for guests.
• Train and develop the Front Office staff;

REQUIREMENTS

• Diploma/Degree in any discipline.
• Min 2 years of similar experience or 4 years as Assistant Front Office Manager in the hospitality industry.
• Knowledge of Opera-cloud system.
• Competent in MS Words & Excel applications.
• Strong leadership, organisational and decision-making skills.
• A positive and people-oriented person
• Able to multi-task and detail-oriented communication
• Good interpersonal and communication skills

**We regret to inform that only shortlisted candidates will be notified. **

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the Office Admin Executive is to provide support to the Office Admin Manager and any other persons or companies assigned, in a professional and timely manner. This individual should possess good communication, friendly and approachable personality, and is a good team player.

Job Responsibilities

• Coordinate and assist in day-to-day general administration duties such as managing phone calls, correspondences (e.g.: e-mail, letters, etc), paperwork duties (e.g.: filing, scanning, etc) and reception duties
• Assist with Employee Onboarding such as preparation of office equipment, stationery and software
• Maintain office supplies such as business cards, stationery, pantry, water dispensers
• Make arrangement for the ordering of gifts such as flowers, hampers, vouchers and gift packages
• Manage office maintenance such as aircon, toilet, printer and cleaning services and liaise with external vendors and suppliers
• Provide support to IT team in receiving delivery order, checking invoice and processing payment matters
• Check against IT ticketing system for request of IT equipment and assist in service delivery such as distribute mouse request, charges and label IT assets
• Coordinate and manage the booking of meeting rooms when necessary
• Upkeep the cleanliness and maintenance of the meeting rooms and office facilities
• Assist in ordering and coordination of refreshments for meetings
• Arrange for courier services and handle all incoming and outgoing correspondences
• Maintain admin database such as staff contact list, access card list, office key list, birthday list and announcement
• Organise Company Functions and travel arrangements for Company, if any
• Document Standard of Procedures for all admin processes
• Assist in ad-hoc duties as and when required

Job Requirements

• Diploma/A Levels/ITE/Professional Certificate in any field
• Good disposition, interpersonal, meticulous and detail-oriented with ability to multi-task
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company
• Proficiency in Microsoft Office will be an advantage
• Able to work independently and as well as a team

CAN WORK WITH FRIENDS
TEMPORARY IT OPERATOR
START IMMEDIATE - 1 month Commitment

Location: Joo Koon
Working Hours: Mon-Fri, office hours
8.45am to 5.45pm
Pay: $10.50/hr

Environment: Air-conditioned, moving around (not tiring)

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Healthcare Porter/ Healthcare Assistant

• Assist in transporting and transferring patients to the wards and to wards, where required
• Assist in receiving and transferring patients where required
• Assist fall risk patients on and off wheelchairs.
• Send patients to other departments for treatment/examination/surgery/recovery.
• Send and collect equipment/specimens/blood/x-rays films/case records from other departments.
• Any other relevant duties as and when assigned.

Requirements

• Min GCE N/O/A Levels or Diploma in any fields
• Preferred to have prior internship experience in nursing/healthcare or 2 years working experience in similar settings.
• Able to work on alternate / half day Saturdays
• Pleasant disposition with ability to provide good customer service

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• West ( Have Island wide Pick Up Point! )

PICK UP POINTS ( MRT ) :

West

• Boon Lay
• Jurong EastChoa Chu Kang

North

• Woodlands

Northeast

• Serangoon

East

• Paya Lebar
  Tampines

South

• Harbourfront

JOB REQUIREMENTS:

• Min N level
• Have some call center experience
• Able to process order is plus point
• Can commit at least 1 Year to Long Term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Hours :

Office Hours /5 days work week

Salary :

$10/hr

Job Description :

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)
• Oversee inventory procedures
• Oversee management
• Top Up Spine Sets
• Maintain trackers & Follow SOP
• Perform write off for management on monthly basis
• Follow up and monitor pending GRN
• Responsible for open GRN to avoid write off during quarter/financial year end
• SPOC for issues related to warehousing and transportation
• Develop requirements and standards (e.g. packaging, procurement, delivery)
• Track KPIs for Warehouse & transportation
• Support Billing
• Support Ad Hoc work during Weekend

Requirement

• Comfortable with the warehouse environment
• Comfortable with traveling
• Min NITEC/Diploma in any Discipline

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB RESPONSBILITIES:

• Keep the sterile field intact and follow infection control protocols.
• Prepare, organize, and hand over surgical tools and supplies during procedures.
• Set up and check equipment and supplies before surgery.
• Help with instrument handling and communicate effectively with team members.
• Record relevant details and communicate with healthcare professionals and patient families.
• Help position and prepare the patient for surgery.
• Clean up the operating room and prepare for the next procedure

WORKING HOURS:

• 3 - 4 Day Office Hours

WORK PLACE:

• Central

JOB REQUIREMENTS:

• Diploma in Nursing
• SNB ( Staff Nurse )
• Have at least 1 year experience MOT / Day Ward Scrub exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Senior Marketing Communication Executive

• 5 days [ 10am - 6pm ]
• Redhill
• $3,500 - $3,800

Tasks & Responsibilities

• Develop and implement marketing strategies that incorporate storytelling to promote our products/services.
• Create engaging content for various marketing channels, including social media, website, and email campaigns, using storytelling techniques.
• Collaborate with internal teams and external vendors to ensure storytelling is integrated into all marketing materials.
• Monitor and analyze the effectiveness of storytelling in marketing campaigns and make adjustments as needed.

Qualifications & experience

• Bachelor's degree in Marketing, Communications, or a related field.
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite).
• Familiarity with marketing analytics tools (e.g., Google Analytics).

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

JOB RESPONSBILITIES:

• Keep the sterile field intact and follow infection control protocols.
• Prepare, organize, and hand over surgical tools and supplies during procedures.
• Set up and check equipment and supplies before surgery.
• Help with instrument handling and communicate effectively with team members.
• Record relevant details and communicate with healthcare professionals and patient families.
• Help position and prepare the patient for surgery.
• Clean up the operating room and prepare for the next procedure

WORKING HOURS:

• 3 - 4 Day Office Hours

WORK PLACE:

• Central

JOB REQUIREMENTS:

• Diploma in Nursing
• SNB ( Staff Nurse )
• Have at least 1 year experience MOT / Day Ward Scrub exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

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