We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

Key Job Responsibilities

1. Creation of key reports to highlight fundamental issues and solutions
2. Identify trends in real-time and communicate these trends clearly to the management.
3. Coordination between customers and warehouse regarding shipment issues.
4. Other job related or ad-hoc duties.

Requirements

1. At least 1 year of relevant experience.
2. Minimum "O" level or equivalent
3. Positive working attitude
4. Able to start work immediately or within short notice
5. Basic Computer literacy including MS Word and Excel
6. Hands-on with good problem-solving skills
7. Good in follow-through and attention to details
8. Good communication and interpersonal skills
9. Good time management skills and able to meet timelines

Additional Information

1. 5.5 Working days/per week
2. Company Transport Provided (if selected) - Bedok, Tampines,Pasir Ris, Sengkang, Punggol

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We are seeking an experienced and skilled Senior Security Operations Center (SOC) Analyst to join our dynamic cybersecurity team. The Senior SOC Analyst will play a lead role in monitoring, analyzing, and responding to security incidents, ensuring the integrity and confidentiality of our organization's information assets. The ideal candidate will have a strong background in cybersecurity, incident response and threat intelligence.

Responsibilities:

• Security Monitoring and Incident Response:
• Implement and lead continuous monitoring of security events and alerts using SIEM technologies.
• Conduct in-depth analysis of security incidents, utilizing forensics and log analysis, to determine the root cause and extent of the compromise.
• Lead the development and enhancement of incident response processes, ensuring a swift and effective response to security incidents.
• Conduct tabletop exercises to simulate and evaluate the organization's incident response capabilities.
• Provide guidance and mentorship to the SOC team during incident investigations, fostering a collaborative and knowledge-sharing environment.
• Collaborate with external incident responders and law enforcement agencies when necessary.
• Contribute to security awareness initiatives by providing insights and recommendations based on incident analysis.
• Prepare and deliver comprehensive reports on security incidents to both stakeholders and technical audiences.

Threat Intelligence:

• Lead the collection, analysis, and dissemination of threat intelligence to stay ahead of emerging cybersecurity threats.
• Evaluate the relevance and impact of threat intelligence on current security controls and recommend adjustments as needed.
• Implement and lead the integration of threat intelligence feeds into security monitoring tools to enhance detection capabilities.
• Collaborate with industry peers and organizations to share threat intelligence and best practices.
• Lead the development of threat hunting strategies to proactively identify and mitigate potential threats.

Security Tools Management:

• Lead the management and optimization of security tools, including but not limited to SIEM, IDS/IPS, and endpoint detection and response (EDR) solutions.
• Collaborate with the IT and infrastructure teams to lead the deployment and configuration of security technologies.
• Ensure the tools are aligned with industry best practices and are effectively addressing the organization's security requirements.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or related field.
• Minimum of 5 years of experience in a Security Operations Center role.
• Relevant certifications such as CISSP, CEH, or GIAC are highly desirable.
• Proficient in using SIEM tools and other security technologies.
• Strong knowledge of networking protocols, operating systems, and security architectures.
• Extensive experience in incident response methodologies, including thorough forensic analysis.
• In-depth understanding of macOS and Linux operating systems and their security controls.
• Demonstrated ability to analyze and respond to security incidents on macOS/Linux/ Cloud Services platforms.
• Familiarity with scripting languages for automating security tasks (e.g., Python, Bash).
• Familiarity with cloud services (E.g AWS/GCP) and security best practices is a must.
• Excellent communication and interpersonal skills.

Additional requirements:

This role may require participation in an on-call rotation and occasional off-hours work to address security incidents or support critical changes.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Responsibilities:

• Efficient and accurate receipting of incoming payment for assigned corporate portfolio and ensure payment reconciliation.
• Perform receipting function for incoming payments via GIRO, telegraphic transfer and cheque payments.
• Hand the premium receipts for all group insurance policies
• Hand email enquires send to SGGROUP RECEIPTING from Customer
• Support Corporate customers payment related enquires

Requirements:

Experience

• Understand the principles and practices for Group Life & Health Business
• Good knowledge of life insurance products
• Understand the regulatory aspects life insurance
• Proficient in MS Office/Excel
• Good communication / interpersonal skills
• Good customer service and public relation skills

Education

• Academic: Diploma in Accounting (preferred)
• Professional Certification(s): Financial Accounting (preferred)

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Overview

As a Senior Talent Acquisition Specialist, you’ll be working with our leadership teams in ASEAN to attract, engage and hire the very brightest minds in the industry to help us build the Microsoft of tomorrow. We’re on the cusp of the next wave of computing, with the AI era set to transform the future of work - join us and be part of driving the change. We are hiring for 2 positions. Your gravitas, executive stakeholder management skills, superior candidate engagement skills and passion for recruiting will ensure your success in our rapidly evolving business. The opportunities stretch beyond hands-on recruiting, to strategic projects, coaching leaders to be the very best in the industry at hiring, mentoring others and driving impact across the Asia region.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You will lead the hiring for a large, complex Sales-driven organization. This is a hands on, but highly strategic recruiting role.
• You will partner with Senior Leadership Teams to drive impact across the full spectrum of recruiting, consulting on diverse hiring, screening in, talent availability, insights and opportunities to differentiate Microsoft in the external market.
• You’ll also present businesses with broad talent market and channel insights to drive hiring plans, strategic recruiting insights and recommedations.
• Taking ownership of the entire candidate experience, you’ll leverage compelling messaging to differentiate Microsoft’s unique career possibilities. You’ll also create innovative sourcing strategies, including ways to generate differentiated talent.
• You will manage the candidate assessment framework and screening process, while identifying best practices for both.
• Inclusion is one of our core values, and you’ll be helping our leaders to live and breathe this throughout our hiring process.

Qualifications

Required/Minimum Qualifications

• 8+ years of talent acquisition experience (e.g., recruiting, sourcing), HR experience, or industry experience related to the role OR Bachelor's Degree in Human Resources, Business, Liberal Arts, Computer Science, Engineering, or related field AND 5+ years of talent acquisition experience (e.g., recruiting, sourcing), HR experience, or industry experience related to the role.
• Strong stakeholder management skills, with the ability to influence at a senior level.

Additional or Preferred Qualifications

• Experience of recruiting senior or executive level sales / go to market roles, managing e.g 20-25 roles at any one time.
• Prior mentoring or Leadership experience.
• A data-driven approach to recruiting, using insights to drive impactful storytelling.
• Inclusive approach, sound judgement, critical thinking skills and the ability to take others on the journey with you. Most importantly, you’ll demonstrate a growth mindset, with a genuine hunger to learn.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Operations Analyst - Tax (Korean speaking)

Position Description
Corporate Account Payable (CAP) role based in Singapore supporting Korea. The CAP team consists of subject matter experts from various APAC countries who handle the daily client queries, daily operations and corporate card related matters. We are seeking a candidate who has Accounts Payable experience handling Korea VAT, Proxy Tax & WHT filing, invoice and employee reimbursement processing, and other daily and adhoc tasks.
Key Responsibilities
Korea Client Services:
• Handling of client (both internal and external) inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline
• Handle corporate card administration (card applications, increase of credit limit) & cancellation for Korea corporate card program
Korea Operational tasks:
Vendor and 3rd party invoices:
• Handling research and call back queue for invoices in respective Appian queues.
• Co-ordinate with the support teams in US/India to check and investigate & liaise with Line of Business (LOB) or vendors for further details if required
• Follow-up weekly unapproved invoices/aging items with LOBs for settlement
• Follow-up with weekly exposure report (related to bank reconciliation items)
• Download proper tax invoices from National Tax Bureau System (NTS) & upload to Appian
• Perform invoice indexing in Appian
• Perform AP Reviewer/compliance task to ensure correct tax rate is applied to vendor invoices



Employee Expense Reimbursement:
• Process employee expense reimbursement claims in Concur ensuring that they comply with the Employee Expense Reimbursement Standard
Monthly Tax filing:
• Monthly Withholding Tax filing for individuals (non-Corporate) who provided professional services
Quarterly Tax filing:
• Quarterly VAT & Proxy Tax filing for Korea office
Quarterly financial adjustment/reconciliation:
• Quarterly reconciliation and reclassification of cost centres after tax payment
Corporate Card administration:
• Process refund on corporate card and to necessary reclassification and/or adjustment
• Follow-up weekly unapproved/unassigned charges with cardholders to submit the reports in a timely manner
Other adhoc tasks:
• Adhoc training for employees
• Provide coverage to Australia client services and operations tasks.
• Provide coverage to other countries supported in Singapore hub.

Key Requirements
• Spoken and written English and Korean languages for daily support and process invoices in both English & Korean language.
• At least 3 years of AP experience, preferably shared service module
• Good knowledge of Appian (for handling vendor/3rd party invoices)
• Good knowledge of Concur (employee reimbursement)
• Familiar with Oracle Cloud (for financial adjustment/reconciliation)
• Good knowledge on Korea tax system preferred
• Knowledge of Microsoft products, such as Excel, Word, Access, PowerPoint
• Good team player

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Responsibilities:

• Manage wallet and settlement team on day to day settlements
• Ensure that users’ cash in and out of the platform are completed
• Establish protocols and procedures to ensure timely settlement
• Identify issue and inefficiencies to improve our wallet operations
• Work with internal and external stakeholders on projects relating to wallet
• Other responsibilities allocated by management

Requirements:

• 5 years of experience in operations
• Good understanding of cryptocurrency exchange business
• Experience in leading a team
• Have a track record of leading projects to improve efficiency.

WAREHOUSE MANAGERManage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

As an Assistant Manager / Manager (Conservatory Operations), you will be responsible for the husbandry and maintenance of the plants and displays within the Conservatories. You will be expected to plan and manage projects, provide advice and raise horticultural standards. Your knowledge of glasshouse operations will lead to innovations in pest and disease management, and provide for the healthy long-term sustainability for Conservatory plants in a public setting. You will be required to provide expertise on the latest developments in the horticulture industry, particularly in sourcing for novel plant introductions to add to the diversity of plants that can be used to further enhance our exhibits and landscapes, and add interest to our local gardening scene. You will be expected to manage and contribute to programs and activities in the Gardens as well as serve the Gardens goal of being an attraction for all to own, enjoy and cherish.

Requirements:

• Degree in any discipline, preferably with 2 years’ of relevant working experience in a relevant field of work
• Possess a keen and passionate interest in plants and gardening with a focus on exceeding visitor expectations
• Assist in coming out with the concept art for floral displays and other installations in the conservatories
• Ability to work out innovative solutions to challenges which may arise
• Service-oriented team player who is prepared to be hands-on
• Experience in horticulture, plants and flowers would be an advantage
• Strong oral and written communication skills as well as interpersonal skills to build relationships and cultivate collaborations and partnerships
• Good knowledge of various computer software and applications including Microsoft Office

Essential Functions

• Responsible for performing and documenting analytical procedures in accordance with company procedures and regulatory guidelines.
• Assists in troubleshooting and process improvements to increase data quality, lower costs, or reduce turnaround times to include, updating standard procedures, assisting with troubleshooting.
• Acts as a technical resource for laboratory staff and support the team in the absence of the line manager.
• Performs routine data analysis to determine if an analytical procedure is proceeding according to expectations and that the results are within acceptable tolerances.
• Identifies and documents potential performance errors or otherwise unusual results and escalates to senior lab personnel.
• Prepares data analysis results for upload to LIMS system under the guidance of senior level staff.
• Contributes to CAPA investigations, deviations, and resolution.
• Responsible for clear, accurate, and timely communications with cross functional stakeholders.
• Assists in maintaining laboratory equipment and may offer suggestions for new equipment.
• Assists in good housekeeping of the lab environment, consistent with 6S standards.
• Assists in maintaining adequate inventory.
• Responsible for preparation of buffers and solutions for analysis, as required.
• Performs and documents calibration and maintenance of laboratory equipment as assigned.
• Performs and documents hands on training for other lab personnel in areas of proven competency as assigned.
• Participates in continuing education through self-study, attending training sessions and  lectures and meetings.
• May lead a laboratory or cross functional projects and assist with implementation of changes.
• May be responsible for contributing to the design and development execution of routine methods/assays under moderate supervision.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

• Qualifications

• Bachelor's Degree in healthcare-related fields.
• At least 2-3 years of experience in a regulated laboratory environment.
• Sound knowledge of principles, theories, and concepts in job area.
• Working knowledge of any applicable regulatory standards within area of responsibility.
• Proficiency with relevant laboratory techniques (Flow Cytometry).
• Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Strong technical knowledge of complex testing procedures and science supporting the analysis.
• Proficiency with complex laboratory calculations regarding batches and specimens.
• Ability to troubleshoot laboratory equipment and resolve process issues.
• Good computer skills including proficiency with Microsoft Excel, PowerPoint and Word.
• Effective organizational and interpersonal skills.
• Effective communication and presentation skills.
• Capable of handling multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

• Min Diploma qualified, preferably in the field of Maritime or Logistics & Supply Chain.
• 2-3 years of relevant work experience.
• Knowledge on Ship Operations and Containerized Handling.
• Well-versed with Microsoft Office applications (Word, Excel, Outlook) and System Software.
• Ability to multitask and prioritize tasks that are more critical.
• A team player with good initiative, fast learner and responsible.
• Meticulous and detailed oriented.
• Strong communication skills including excellent command in English, both written and verbal.
• Able to start work in short notice.

About the Role:

This position will see you working within the Singapore Exchange Operations team and deal with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.

Main Duties & Responsibilities:

·         Dealing with Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange

·         Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients

·         Responsible for end-to-end technical onboarding of new and existing Exchange members and clients.

·         Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API integration, network, account and trade flow setups

·         Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration

·         Maintain and monitor the markets and the operation of the exchange

·         Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day

·         Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines

·         Monitor corporate actions and currency holidays

·         Shift work to cover and overlap London and New York time zones, including weekend on-call shifts

·         Build relationships with Exchange Members’ technical support and onboarding teams

·         Liaising closely with various internal teams including Sales, IT/Development, Compliance, and Finance

About the Role

Broker Operations Analyst will provide client and operational support across all client groups whilst working collaboratively with the business. The role is very varied and exploits different skillsets, including front and back office responsibilities.

Main Duties & Responsibilities:

• Being the first point of contact for LMAX Global clients and acting as an ambassador for the company servicing clients across different trading platforms.

• Carrying out administrative back-office tasks that are in line with client account management and support

• Perform the role of a trader, processing client trades over the telephone

• Assist clients with an understanding of their trade executions with an in-depth analysis

• Client account management – includes opening an account, documents chase up, following up on clients’ payment and trading activities

• Carry out basic Payments tasks

• Understanding of CFD dividends & FX Swaps to assist clients with their queries

• Support the Sales team where necessary

• Work to weekly, monthly and quarterly objectives and targets

• Championing swift and effective service that increases opportunities and revenue

• Work closely with internal departments

• Follow internal policies and adhere to regulatory requirements

Essential Skills / Experience:

·         Business Fluency in written and verbal English & Mandarin

·         Effective relationship builder and influencer

·         Pragmatic and flexible with ability to handle ambiguity and remain focused

·         Confident and proactive in communicating with people at all levels and a good team player

·         Performance driven and results orientated with a strong bias for action and outcome. Strong problem solver

·         Can handle large workloads and remain calm and productive in stressful situations

·         Reliable and willing to work antisocial hours in order to meet client requirements, solve their problems and thus encourage future business

·         Proficiency in MS Office applications

·         Previous client facing experience

Desirable Skills / Experience:

·         Additional languages advantageous.

·         Understanding of FX & CFDs.

·         Experience in and knowledge of the financial sector.

·         Experience using MT4 or MT5 trading software.

Company Information

GLC Recycle was established by an experienced team of industry-hardened professionals who have an extensive history of more than 15 years of trading experience in the non-ferrous metals and battery cathode materials industry who are now venturing into battery recycling.

Main functions and responsibilities

Supply Chain Management

• Liaison with government agencies/authorities for all regulatory requirements including (but not limited to) licenses, permits/approvals, and trade agreements etc in import/export of goods and materials
• Arrangement of freight shipments with forwarders
• Liaison with factories, freight forwarders and warehouses
• Tracking and managing of warehouse inventories

Operations Management

• Preparation of sales/purchase contracts, confirmations, and other documents
• Tracking and proper filing of prepared documentations
• Tracking and updating of shipping information
• Preparation of operational reports
• Preparation of shipping documents

Stakeholders Management

• Support as and when required, client onboarding process, and static data maintenance.
• Handle queries and communications with overseas and local counterparts, sellers and customers

Skills/Requirements

• Minimally 2 years of experience in similar position
• This role requires proficiency in English and Mandarin both Spoken & Written (you will be liaising with Chinese-speaking stakeholders who are only able to communicate in Mandarin
• Familiarity with incoterms
• Knowledge and experience in import and export procedures
• Independent, responsible and initiative
• Flexible and willing to learn
• Good communication skills

Salary

• $3000 - $4000

Other Information

• Location: Paya Lebar
• AWS
• Annual Leave – 15 days and incremental up to 20 days
• Corporate Insurance and Medical Benefits

• Responsible for all Flexitank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in flexi tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 3 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Your new company:

Our client is a well known multinational financial institution that is known as a market leader both in Singapore and internationally.

Your new role:

Due to growth, our client is looking for a Senior Investment Advisor to work closely with Relationship Managers within the high-net work client base. Responsibilities will include providing bespoke and relevant investment advisory services as well as participating and facilitating webinars to be able to benefit the client's wealth management journey.

What you'll need to succeed

You'll be a degree holder with experience in a similar capacity and a knowledgeable understanding of key investment products. Ideally, you will have a good command of Bahasa Indonesia so you are able to support various key markets and be able to collaborate effectively with a strong sense of accountability.

What you will get in return

Working with this large organisation, there are many opportunities both internally and globally to ensure you are challenged and continue to grow. You'll be able to bring your true self to work in an environment where ideas and innovation are encouraged.

What you need to do now:

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

We are representing our client in the Shipping industry to look for an experienced Line Operations Manager. The candidate has the responsibility to ensure the safe planning and reduction of operating cost of vessels as part of the Line Management team, and to provide a professional link between Vessels Master and Line Management team in regard to all operational matters.

Responsibilites

• Manage a team of 9 employees on-site and remotely;
• Coordinate with the Group’s planning teams to ensure Ship Monitoring and tracking of all vessels are done effectively on a daily basis;
• Check and report Vessel Performance and control vessel bunker consumption and liaise close with the energy efficiency team.
• Deliver in-house training and support to the Group’s Line Managers to ensure all alerts in Vessel Reports are resolved with an overall view to reduce Bunker consumption within each Hub;
• Follow negotiation of all terminal contracts and ensure minimal increase;
• Ensure that all terminal charge increases are agreed in conjunction with the respective Line Manager and communicated to the commercial department for recovery from the trade;
• Implement optimum terminal contract expiry in order for the commercial department to ensure timely recovery from customers with the commercial department;
• Collate and engage all Tug contracts to ensure absolute cost effectiveness;
• Monitor Tug usage on the Group’s vessels with a view to reduce the overall cost of Tugs in each Hub;
• Monitor Terminal Productivity of all Hubs and way ports and follow up to improve Terminal turn around;
• Assist the claims department with respect to Cargo and Damage claims as and when required and well as speed / consumption claims when necessary;
• Take the lead on all Operational and Regulatory matters, liaising closely with local agents to understand and prepare for local changes and their impact on all services across assigned Area.
• Monitor Operational efficiency of all Agents with special reference to their ability to deliver operational requirements of the company.
• Overseas the operational aspects of all new projects such as vessel design comparison for acquisition and chartering;
• Coordinate with the Group’s planning teams to understand Vessel restrictions and loadability for pre-charter requirements and day-to-day problems with maximizing the vessels;
• Cost cutting program focusing on terminals, mooring, garbage and towage;

Requirements:

• Minimum 10 years of hands-on experience in relevant scope with minimum 5 years in leading a team;
• COC Class 2/1 in the field of Nautical Studies or Marine Engineering or equivalent;
• In-depth experience in Logistics or supply chain,vessel planning and terminal productivity;
• Knowledge in cargo load ability and maximization of vessel utilization;
• Excellent communication and interpersonal skills;
• Excellent planning and organizing skills;
• Proactive, stress resistant and assertive;
• Excellent knowledge of Microsoft Office (Word, Excel, Power Point)

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are a Hedge Fund Manager with a Capital Markets Services License looking for an Operations Associate who will be a key member of the operations team assisting with the middle and back offices of our hedge fund and will report directly to the Operations Manager. Responsibilities will include working with our prime brokers, fund administrator and managed account providers.

About The Company

KGI Securities is a leading multi asset brokerage firm with presence across several countries in Asia and a pioneer member of the Securities & Derivatives, Trading and Clearing Member of Singapore Exchange, ICE Futures Singapore and ICE Clear Singapore.

We hold a Capital Markets Services License, is regulated by the Monetary Authority of Singapore (MAS) and is also an equal opportunity employer.

We are looking for talented highly motivated people who are keen to develop their career. We understand that the key to our success is our people. For this reason, we are committed to attracting and retaining the best possible candidates.

About The Job

The job responsibilities are:

• Conduct periodic CDD reviews of existing clients, performing enhanced due diligence, and ensuring overall compliance with procedural standards.
• Advise and Coordinate with Front Office on the CDD requirements by identifying gaps in the CDD documentations.
• Perform necessary screenings – Sanctions, PEP and Adverse Media/ Negative News screening.
• Perform account maintenance by ensuring any update of particulars request are promptly updated.
• Perform name screening on various platforms to facilitate the account opening process.
• Assist in maintenance of database for annual FATCA & CRS reporting.
• Able to perform clerical functions of scanning, uploading of documents into databases and packing the files for storage in warehouse.
• Any other ad-hoc responsibilities assigned.

Requirements:

• Bachelor’s degree in Banking/Finance/Business Management
• Understanding with requirements under MAS Notice on AML/KYC/CDD
• Familiar with FATCA/CRS requirements
• Minimum of 1 year of work experience preferred including KYC, AML.
• Fresh graduates are welcome to apply.