• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Amazon is seeking an experienced Operations Launch Program Manager (PM) with expertise in last mile operations to support fast paced launch and expansion of new business operations across the globe. The PM will be an expert in at Last Mile systems and technology (AMZL experience desirable) and assists with driving business decisions in a fast paced and often ambiguous work environment and interfacing with various functional teams and individuals at all levels of the organization. This individual will coordinate the stakeholders required to launch new business operations. This will require defining and scoping program requirements and critical path, ensuring the safety of our employees, understanding intricate inter-dependencies within the program, and driving and coordinating cross-functional teams and external vendors to launch on time and on budget, as well as driving standardization and consistency within our network, in order to continuously raise the bar of our marketplace launches. You will be part of a high functioning team with ultimate responsibility for the launch of multiple, complex, high capital projects. What could be more fulfilling than the opportunity to launch exciting new business operations that directly impact Amazon customers?

Key job responsibilities

• Planning, driving and coordinating the execution of last mile functions for successful launch
• Managing cross-functional teams from project scoping to customer-facing launch, often operating in ambiguous environments
• Able to juggle multiple programs with competing deadlines while maintaining customer focus
• Providing detailed, data-driven insight to identify and prioritize opportunities and to shape our program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
• Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
• Takes ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
• Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
• “Rolling up your sleeves” to help get things done: we’re all about launch and expansion
• Up to 50% travelling across the region

Basic qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Last Mile technology experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES

Asset Servicing is a Global Markets Operations business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing and developing complex and high-risk functions.

A successful candidate would focus on the day-to-day oversight of a regional team, collaborating with other groups across the globe, and with the opportunity to work cross-function. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.

SKILLS & EXPERIENCE WE’RE LOOKING FOR

We are searching for an experienced Operations professional to join the Prime Services Operations unit in one of several global locations as an Asset Servicing Associate. Responsibilities include:

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing Strategy

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus – Deliver consistent client service through partnerships with other teams and divisions

• Effectively handle challenging requests, and build trusting, long-term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with a Vice President to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• Minimum of 4 years experience with Asset Servicing in a global market or another securities-related function
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2020. All rights reserved.

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We’re looking for a senior professional individual who wants to apply their financial market knowledge and further develop their understanding of a growing sector of the financial markets at the heart of regulatory reform. With the continued high rate of change in the regulatory reporting space, Regulatory Operations professionals have the platform to significantly impact their environment and the wider business.

YOUR IMPACT

Are you looking to join a fast paced team that sits at the nexus between the business and a global department responsible for the creation and submission of non-financial regulatory reporting (e.g., transaction and swap deal reporting) to regulators? Our Asia Regulatory Reporting team within Global Banking and Markets is seeking a senior professional who is looking to collaborate with business stakeholders, technology, various Federation teams and non-financial regulatory reporting teams for the implementation of upcoming compliance items and day to day oversight of regulatory reporting requirements.

OUR IMPACT

Operations is a dynamic, multi-faceted area that partners with all parts of the firm to deliver banking, sales and trading capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

Global Banking and Markets Regulatory Operations has responsibility for non-financial regulatory reporting for the Asia Swap Dealer reporting obligations to HKMA , MAS, ASIC ,JFSA, as well as other reports to APAC regulators. The Regulatory Operations team’s mission is to support production of various transaction and swap dealer reports within the APAC. The team plays an integral role in ensuring that the Firm meets its regulatory reporting obligations and maintains a high control standard. The Team consists of talented and highly motivated individuals who are extensively involved in the preparation of the mandated reports, as well as the implementation of effective control processes, efficiency initiatives, BCP, and other department initiatives.

HOW YOU WILL FULFILL YOUR POTENTIAL

· Develop expert knowledge pertaining to transaction and derivatives regulatory requirements, processes and systems for a number of Regulatory reports

· Oversee the implementation efforts of new rules or changes within existing obligations

· Provide oversight of the impact assessments done on these reports for new markets, new products, business reorganizations, system changes and new/changed regulations

· Investigate, remediate and provide supervisory guidance on issues with these reports and develop control improvements

· Improve current processes, procedures and reports including automation of manual processes

· Contribute to strategic initiatives relating to these reports, for example strategic Technology developments

· Define and provide supervisory oversight for comprehensive project documentation in support of strategic initiatives and change management including: business/functional requirement documents, process flow diagrams and comprehensive data analysis

· Produce test scripts and co-ordinate / participate in testing activities with Operations and Technology

· Work with Legal, Compliance, Technology, other Operations groups and various Business units to manage change programs and issue resolution for these reports

· Act as a risk manager for the firm through ongoing assessment and awareness of the regulatory environment and the firm’s adherence to its reporting obligations

· Be flexible to contribute to other activities within the group where necessary, e.g. daily report production

SKILLS & EXPERIENCE WE’RE LOOKING FOR

Basic Qualifications

· Bachelor’s degree required

· Minimum 10 years of work experience in the Financial Industry

· This person will have successfully worked with complex financial products/functions with experience including data analysis, information technology, business operating processes, regulatory reporting and compliance.

· Experience with derivative products and expertise as a business analyst around regulations like OTC Derivative Reporting to HKMA, JFSA, ASIC and particularly MAS is fundamental to the role.

· Strong People Management – experience of talent and performance management, including coaching and goal setting

· Analytical thinker with the ability to generate innovative ideas and translate strategy to execution

· Problem solving and documentation skills with an ability to understand complex workflows

· Candidate must be proactive, enthusiastic and team oriented

· Accuracy and attention to detail

· Ability to think strategically and contribute to department and division wide initiatives

· Excellent written and verbal communication skills

· Proven ability to organize and prioritize workload and drive results

· Ability to learn quickly and adapt to new changes and new challenges

· Ability to wear multiple hats in a fast paced environment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Amazon is seeking an experienced PM to support fast paced launch and expansion of new business operations across the globe. The PM will be an expert in at Supply Chain systems and technology and an experience project coordinator that assists with driving business decisions in a fast paced and often ambiguous work environment and interfacing with various functional teams and individuals at all levels of the organization. This individual will coordinate the stakeholders required to launch new business operations. This will require defining and scoping program requirements and critical path, ensuring the safety of our employees, understanding intricate inter-dependencies within the program, and driving and coordinating cross-functional teams and external vendors to launch on time and on budget, as well as driving standardization and consistency within our network, in order to continuously raise the bar of our marketplace launches. You will be part of a high functioning team with ultimate responsibility for the launch of multiple, complex, high capital projects. What could be more fulfilling than the opportunity to launch exciting new business operations that directly impact Amazon customers?

Key job responsibilities

• Planning, driving and coordinating the execution of all operational functions for successful launch
• E2E network design and supply chain system launches, including overseeing prioritization efforts and P0/P1 requirements
• Managing cross-functional teams from project scoping to customer-facing launch, often operating in ambiguous environments
• Able to juggle multiple programs with competing deadlines while maintaining customer focus
• Providing detailed, data-driven insight to identify and prioritize opportunities and to shape our program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
• Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
• Takes ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
• Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
• “Rolling up your sleeves” to help get things done: we’re all about launch and expansion
• Up to 50% travelling across the region

Basic qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in supply chain systems, tools and network design

Preferred qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Exceed sales targets by building a client base, analyzing data, managing promotions, staying updated on trends, and building relationships with local and VIP clients
• Resolve issues, provide service, maintain merchandising, and ensure store upkeep and repairs
• Manage store operations efficiently, minimizing costs for staff, shipping, and outsourced work
• Lead and motivate staff, resolve performance issues with HR, and oversee recruitment, training, and appraisals.
• Manage rosters and absences, ensuring adequate coverage without depending on agency staff.

Requirements:

• GCE 'O' Level and above
• At least 5 years of sales leadership experience in the luxury industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma/ Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company

A. VESSEL CHARTERING

· Manage and oversee all regional vessel fixtures for trade support.

· Ensure vessels fixtures are concluded with the most competitive market levels.

· Explore freight optimization options with all in house and third-party trades.

· Ensure all vessel fixtures are backed with the relevant CPA clauses protecting charterers.

· Ensure traders are fully kept abreast of all market fixtures and going fixture rates to help plan intended trades.

· Build and maintain close relationship and ties with ship brokers, technical owners, commercial owners, disponent owners and head owners.

B. CONTRACT MANAGEMENT

· Oversee Preparation of Contracts and contract counters with regards to agreed trade recaps and trade incoterms.

· Ensuring full alignment of Contract clauses as per agreed deal sheet and operative GTCs in company’s favour to minimize risk and costs (Demurrage, Laytime, Laycan, Legal etc).

C. TRADE FINANCE SUPPORT

· Work closely with Trade Finance team to fully understand the requirements of ops related documents to be produced under corresponding Import/Export Letter of Credit (L/C) formats for confirmation with counterparties for timely issuance of workable L/Cs prior to cargo delivery.

D. TRADE OPERATIONS EXECUTION

· Overseeing the handling of cargo operations efficiently from load to discharge ports.

· Managing and ensuring contractual quantity, quality and delivery date range are strictly adhered to.

· Liaise with counterparties (Trading/Shipbrokers/Owners/Terminal/Agents/Surveyors) to manage vessel nominations/acceptances, voyage/discharge orders, stowage planning, loading/ discharging berth schedules and operations, surveyor appointments, documentary and discharging instructions including discharging Letter of Indemnity (LOI), Heating requests etc)

· Managing In-Tank Transfer operations, Inter-Tank Transfer purchase and sale with counterparties and terminals.

· Working closely with Trader, surveyors and terminals in planning and managing inter tank transfer nominations from counterparties.

· Good knowledge and experience in handling cargo loss control issues, on ship and in tank.

· Ensuring all ops related invoices such as freight, inspection costs, agency and port costs etc are verified and processed for payments in a timely manner.

· Managing and giving a comprehensive weekly and monthly in-tank quantities and movement report.

· Providing operational support to traders in ensuring all contractual obligations are complied with.

E. DEMURRAGE AND POST FIXTURE CLAIMS MANAGEMENT

· Oversee the handling of all demurrage and ancillary ops related claims and recoveries, verify demurrage calculations, negotiating claims with Vessel Owners and trade counterparties to finalize claim amount for settlement.

· Close monitoring of incoming and outgoing payments for claims. Follow up and escalate where necessary

· Maintain a comprehensive historical and on-going claims record/register for reporting to HOD and management on a monthly basis

F. POST SHIPMENT CONSOLIDATION

· Post Shipment Consolidation: Manage/Update Shipment Excel Report (Load Details, Load and discharge window, incoterm, inspectors, load and discharge ports, load and discharge figures, Price and Costs).

· Managing and giving daily operations report to Line Manager and management.

G. RELATIONSHIP MANAGEMENT AND SOFT SKILLS

· Build and maintain effective relationship, communication and good rapport with colleagues, internal stakeholders, counterparties and external parties for efficient flow of all operations in achieving trade targets

· Good knowledge of Chinese market, counterparties, in-land operational trade flows, local stake holder management which includes agents, inspectors, port authorities, terminals, refineries etc

· Good command and usage of English language and basic Mandarin.

· Must possess a good team playing, listening, negotiation, time management, leadership and problem solving skills.

Job Description:

• Responsible for performing Credit Appraisal of Trade Finance Accounts, Retail loans/Syndicated/Bilateral loans.
• Responsible for all Credit administration related function pertaining to trade finance advances, retail loans, Syndicated/ Bilateral loans including
• Post sanction monitoring of corporate and retail credit accounts including verification of sanction notes and related documents before disbursal.
• Maintenance and safe custody of Credit file/ loan documents/ security documents etc.
• Monitoring of the credit portfolios to ensure prompt pre-emptive action so as to maintain quality of assets.
• Analyse financial statement of borrowal accounts for deviation with the sanction proposal.
• Ensure compliance of Loan Grading and provisioning as per MAS/RBI guidelines, whichever is more stringent.
• Monitoring of Early Warning Signal (EWS) and analysis of the alerts received with specific views and the impact on the credit quality of the loan.
• Follow up with the borrower/ Agent for regularisation of irregular loans as well as stressed assets for early resolution.
• Make unit visits as per terms of sanction.
• Follow up for compliance of other terms and conditions as per terms of sanction/Facility Agreement and perfection of security.
• Verification/Authorization financial payment messages and non-financial messages through Finacle.
• Follow-up on roll over notices, interest advice to borrowers and other lenders/participating branches
• Correspondence with borrowers/agents through email or phone calls for their confirmation on payment due or on clarification of various issues relating to different clauses of facility agreement, interest periods, compliance certificate etc.
• Preparation of regulatory returns (MAS, RBI) at stipulated intervals.
• Preparation of various returns and internal reports (including adhoc and miscellaneous reports for top management)
• Attending to Internal and External Audits and ensure rectification of deficiencies pointed out.
• Follow-up for submission of periodic financials and compliance certificates.
• Attending to credit related queries from regulators.
• Work closely with Senior Management to provide views and recommendations on market trends and conditions.

Requirements:

• Degree or equivalent preferably in the field of Banking and finance
• Banking experience of a minimum of 5 years in related field.
• Good understanding of financial statements
• Sound knowledge of banking systems/processes/procedures.
• Good management skills and analytical mindset, one who can effectively analyse a situation and make decisions to address issues/problem.
• Excellent communication and inter personal skills with the ability to Interact with all levels of staff and top management
• Sound knowledge of Microsoft applications: Excel/Word/PowerPoint.

The candidate should preferably have experience in different verticals such as International Banking, Computer Application and Business Management.

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Kindly attached a photograph of yourself on the resume.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

The Bloomberg Network Operations team is responsible for managing and supporting one of the largest private networks in the world. As a part of this team, you will maintain, support and develop the Bloomberg network, which is integral to the success of the company. The team ensures our customers have 24/7 access to the network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive project work to ensure our network maintains its position at the leading edge of network design and low latency delivery of data to our customers.

What’s the role?

We are looking for a hands-on, technical Team Leader to oversee the Network Operations team based in Singapore. You will join a tight-knit group of engineers who are not just passionate about technology, but keen to pursue complex problems from analyzing packets to troubleshooting networks. You will also partner with a talented, approachable team with diverse backgrounds to collaborate with colleagues around the world. You will be a critical point of contact between Network Operations and various internal partners to improve the quality of technical and telecommunication services provided to our customers.

We’ll trust you to:

• Show leadership, direction and motivate a team of enthusiastic representatives who are accountable for installation and support of network connectivity and data distribution across APAC
• Conduct evaluation and career development of team members
• Handle team schedules and enforce department policies and procedures
• Function as escalated support and vendor escalation for all our network related matters affecting both internal and external customers
• Analyze, fix and deliver solutions for complex network issues
• Provide technical assistance and training to other IT support teams
• Assist with implementation, installation and advancement of software/hardware (routers, switches, servers)
• Plan and develop network management systems and design efficient workflows
• Keep up with technology changes being deployed within Bloomberg Networks
• Suggest and drive continuous improvement of operation procedures, documentation and diagrams
• Develop relationships with vendors and internal/external customers to understand network requirements while maintaining availability requirements
• Contribute to policies and procedures to make the department more productive and efficient

You’ll need to have:

• A bachelor's degree or higher in a relevant data technology or financial field, or equivalent professional work experience
• Demonstrated continuous career growth within an organization
• Excellent written and verbal communication skills in English
• 3 years of experience with direct or indirect leadership experience including people management, mentoring team members or leading global network projects
• 8+ years of experience in providing support and maintenance of a global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco, and Linux (Red Hat) in order to ensure clients have access to a network at all times
• Setting up and troubleshooting connectivity of Stock Exchanges Globally (SGX, JPX, HKSE, ICE, etc,) and Cloud connectivity
• Good technical knowledge with demonstrated leadership qualities including the ability to motivate and influence others, lead by example and actively suggest innovative ideas
• Comprehensive experience in forming strong relationships across functionalities and business units
• Ability to deal directly with global customers, technical teams and product developers
• Networking Degree, or similar industry standard networking or server qualifications (e.g. CCNA, JNCIA, or Unix) or relevant work experience
• Practical experience with Juniper/Cisco routers, switches, LAN, WAN and dynamic routing protocols (BGP, OSPF, MPLS)
• Experience in project management, business skills and product knowledge
• WAN experience with leased line connectivity
• Experience with network projects, troubleshooting, planning installations and adhering to strict timelines

We’d love to see:

• Experience with software programming, scripting and reporting
• Experience with network security and firewall platforms
• Understanding of financial markets and underlying technologies in data
• Knowledge of Data Center builds and design fundamentals
• Experience with handling connectivity issues for customers, financial markets and exchanges

Responsibilities

• Support the implementation of patient-driven initiatives by working closely with various sections in-charge to align processes and workflows.
• Work with various sections in-charge to drive new services and to ensure revenue generation.
  Assist sections to derive and drive business case for new services.
• Maintain close supervision on financial performance and where appropriate, work with sections in-charge to institute strategic approaches on cost recovery and sustainable profitability.
  Responsible for the supporting the procurement related to strategic projects.
• Lead and manage projects as assigned - Work with sections in-charge to establish context, develop project plan with goals and targets, and secure approval for project, also to oversee projects from start to end.
• Support department through upcoming changes to major clinical systems via training, supporting infrastructural changes and formulation of new processes.

Requirements

• Degree in Business, Management, Healthcare or related field
• At least 7 to 8 years of working experience, preferably in the healthcare industry
• Possess healthcare operational experience and comfortable in leading a team

To apply, please visit www.gmprecruit.com and search for Job Reference: 25004.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Position title : Fashion Advisor
• Location: Joo Seng Rd, Uniplas Building ( Office)
• Working Location islandwide
• Working Days: 5 days, Monday- Sunday( rest rotated)
• Working hours : 44 hours (Depending on Schedule)
• Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

The Retail Fashion Advisor is the customer service specialist of the store.

You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and

Achieving sales, delivering service and operations excellence.

Job Descriptions:

• Conduct site inspections for bus shelters to verify compliance with guidelines.
• Input data for bus shelter records.
• Provide operational assistance to the team when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

RELATIONSHIP MANAGER (ULTRA-HIGH/HIGH NET WORTH)

Job Description:

• Build and manage long-term relationships with a portfolio of priority clients.
• Understand clients’ financial needs and deliver tailored financial solutions to meet their objectives.
• Provide ongoing advice and support, helping clients make informed decisions about their wealth.
• Identify and capitalize on opportunities to expand the client base and increase revenue.
• Work closely with product specialists to provide advanced financial solutions.

Who is Suitable:

• At least 5 years of experience in relationship management in priority banking.
• Strong knowledge of financial products, credit, and investment solutions.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-driven with a strong focus on client satisfaction and business growth.
• Proactive, driven, and maintains a positive, solution-oriented attitude.

Benefits:

• Be part of a leading financial institution with a commitment to customer service excellence.
• Competitive salary and performance-based incentives.
• Ongoing training and career development opportunities.
• A supportive work environment with a focus on team collaboration.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

• Position: Career Consultant
• Working Mode: Hybrid
• HQ Location: West gate
• Working Hours: 9am- 6pm
• Salary : $4,500 - $5,000 + incentives (Depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

The Operations Manager should oversee daily operations, manage staff, and ensure exceptional customer service. Responsibilities include resource optimization, financial oversight, compliance with regulations and policies, problem-solving, and reporting. The ideal candidate has strong leadership, communication, and problem-solving skills, with a background in operations management and customer service.

1. Overall Operations Management and Staff Supervision: Oversee the day-to-day operations of the company, including managing a team of staff members, scheduling shifts, assigning tasks, and providing guidance and support as needed.

2. Customer Service and Communication: Ensure excellent customer service standards are maintained at all times, address customer complaints or issues promptly and effectively, and facilitate communication and coordination between different departments or teams within the company to ensure smooth workflow and collaboration.

3. Resource Management and Basic Financial Oversight: Manage resources such as inventory, equipment, and supplies to ensure optimal utilization and cost-effectiveness, assist with basic financial tasks such as budgeting, expense tracking, and cost control within assigned areas of responsibility.

Requirements:

1. Financial and Resource Management: Proficiency in budgeting, expense tracking, cost control, and optimizing resource utilization.

2. Data Analysis and Reporting: Ability to analyze operational metrics, generate reports, and make data-driven decisions.

3. Inventory and Procurement Management: Skills in inventory control, procurement, and stock optimization.