We are looking for a Client Operations (HR) Executive to join our organization, ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

The successful incumbent will be the point of contact with a Key Account, responsible on delivering operational related services to the client and contract Staff. He / She will be delivering onboarding work (i.e. organize and facilitate our company’s onboarding procedures for new hires), contract staff engagement work and offboarding.

The ideal applicant will be meticulous, service driven, and a problem solver.

Role Highlights

• Serve as primary contact for processing needs and handle inquiries from internal stakeholders (example: Recruitment Consultant / Key Account Manager), the Client & Contract Staff
• Process onboarding, leave & benefits administration, offboarding, and raise issue escalations
• Gather required information / data, preparing necessary paperwork, and schedule the Contract Staff for their first day of work
• Track process changes and drive documentation updates according to directives
• Clearly explaining policies related to Company’s and the Client’s operations
• Provides HR policy interpretation and advisory to internal stakeholders, the Client and Contract Staff
• Works closely with the Client and Contact Staff to maintain positive work relationships
• Maintains in-depth knowledge of legal requirements (example, Employment Act) related to day-to-day management of employees

Profile and Experience

• Bachelor’s Degree with experience in Customer Service or Business Operations
• Possesses strong communication, critical thinking and analytical skills
• Possesses ability to build and manage relationships
• Ability to prioritize tasks with strong time management skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

• Rare opportunity
• Career progression
• Exciting role

As a KYC Operations Specialist, you will be responsible for daily KYC operations including onboarding and periodic reviews. You will be part of a team to review and update KYC profiles, perform KYC and documentation review, screening and transaction monitoring. Support in relevant projects i.e UAT testings, any process change or improvement initiatives.

The ideal candidate has at least 6-10 years relevant Corporate banking experience within KYC/AML operations preferably in a client facing role. Strong communication skills, stakeholder management skills and ability to work well in a team setting will be great.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

• To ensure optimum advise and customer care quality for Service customers.
• To contribute sales growth of the Auto Service Section
• To ensure the highest level of customer satisfaction.
• To carry out service advise at the car together with the customer at the appointed location; fault diagnosis
• To organize test drivers to ensure validity of as and when available but not limiting him/herself.
• To ensure that all daily collection and delivery are scheduled accordingly.
• Responsible and approve the complete and correct invoicing for services.
• To arrange final approval with test drive and check of invoice.
• To hand over the car to the customer with proper explanation of the work done and invoice.
• To ensure that date captured/ recorded of customers are accurate
• To make cost estimates taking all-in-prices and maintenance (in accordance with the current value) into account.

Job Requirements:

• Diploma in Business administration or equivalent.
• With 3 years of working experience in automobile workshop is advantage.
• Must be comfortable to commence 5.5 days per week.
• Excellent communication skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Location: Geylang Bahru
• Schedule: Follow a 5-6-5-6 pattern for working weeks (as per roster).
• Time: 8AM - 5PM

"Discover a meaningful career path in the compassionate and vital Funeral Industry, where every day brings an opportunity to make a profound difference in people's lives."

Responsibilities:

• Conduct morning briefings and updates, delegating duties to Team Leaders.
• Provide budgetary updates to the Finance Department.
• Oversee the timely preparation of monthly schedules, including standby and night service.
• Oversee and follow up on the consolidation of feedback from teams, families, and clients, and review feedback or complaints as necessary.
• Oversee quality control matters related to standards, rituals, and customs.
• Improve operational management systems, processes, and best practices.
• Review standard operating procedures (SOPs), forms, templates, and lists with Team Leaders to ensure operational efficiency.
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee the morale, welfare, and health of all operations staff.
• Oversee human resource matters with Team Leaders, including leave approval, overtime, and urgent requests.
• Oversee recruitment and personnel interviews.
• Perform other ad-hoc duties as assigned by the Managing Director (MD).

Requirements:

• Strong leadership skills.
• Self-driven and resourceful with good coordination abilities.
• Excellent communication and interpersonal skills.
• Able to multitask, meticulous, detail-oriented, and well-organized.
• Capable of working in a fast-paced environment.
• Strong team player, patient, and able to provide guidance to a large team of staff.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Location: Geylang Bahru
• Schedule: Follow a 5-6-5-6 pattern for working weeks (as per roster).
• Time: 8AM - 5PM

"Discover a meaningful career path in the compassionate and vital Funeral Industry, where every day brings an opportunity to make a profound difference in people's lives."

Job Description:

• Oversee transfer, sending, and funeral arrangements.
• Prepare monthly schedules for ground staff in a timely manner.
• Safeguard and manage petty cash and vehicle-related matters.
• Collaborate closely with all departments.
• Supervise the Customer Service Team, assist with phone duties, and manage funeral parlors.
• Supervise the Operations Team, ensuring company policies and procedures are effectively communicated.
• Assist the Human Resources Team with talent recruitment.
• Perform other ad-hoc duties as assigned.

Job Requirement:

• At least 2-4 years of management experience.
• Comfortable working in the funeral industry.
• Capable of thriving in a fast-paced environment.
• Strong team player with excellent interpersonal communication skills.
• Self-motivated, detail-oriented, and able to work independently.
• Strong organizational skills.
• Hold a Class 3 driver's license.
• Willing to work shifts, including public holidays and overtime.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Perform record creation and system updating in bank’s operating systems relating to secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to secured Loans.
• Prepare instructions, payment, and notification letters to customers/ law firms.
• Perform imaging, indexing, and filing of collateral documents.
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly, and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries.
• Escalate any discrepancy / deviation to the Team Manager.
• Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk.

Requirement:

• Bachelor or Diploma holder in Banking, Finance or in any related majors
• At least 1-2 years of experience in Loans or in Credit Operations role.
• Good understanding of operational risks.
• Proficient in Microsoft office especially Microsoft Word and Excel.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

The System Operations Specialist will be supporting the backend systems for the global customer support team that provides digital advertising solutions to client.

Work location: Central

Working hours: Mon-Fri, 9am-6pm

Responsibilities

• Manage various internal system backend configurations including customer support ticketing system & internal product feedback, testing tools, and category/form/routing
• Manage global routing workflow design and execution across multiple layers of customer support & Product specialist teams on internal ticketing platform
• Configure backend routing to ensure full schedule and skillset coverage across regions and products
• Design routing logic to manage multiple channels including tickets and chat to ensure reply SLA for and optimise for 24/7 support
• Establish ticket escalation channels with various XFN & RD teams, to continuously bring solutions closer to advertiser
• Analyze data and escalation feedback to identify opportunities for improving the routing workflows and strategize with regional operations teams to drive routing changes based on changing product landscape
• Manage and design a 24/7 staffing roster from a workforce management POV for internal and external teams
• Govern the process & documentation of system configuration and logic, working with cross-functional stakeholders to ensure they're aligned and up-to-date with business needs

Job Requirements

• BA/BS degree or above
• 4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
• Good communication skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives
• Process-oriented, able to formulate and optimize operational processes based on business context to improve efficiency and customer experience
• Good data analytical and business analysis skills; proficient with excel/spreadsheets
• A fast learner and self-starter with a good sense of judgment
• Familiarity with digital adverting platform e.g. Google, Meta, TikTok advertising solutions is a plus

About the Role:

As part of operation team, you will work closely with team members to ensure customers are receiving their statements on a timely manner, to process required procedures/steps to ensure customers’ trades validity and accuracy and to comply with regulatory requirements.

Responsibilities:

• Daily reconciliation of statements against Broker’s statement
• File upload/download, updating of data onto backoffice system for daily processing up to final stage statement generations.
• Daily trade reconciliation to various stakeholders
• Support front office to input trades into clearing platform and for trades transfer
• Journal updating of fund movements into backoffice system

Requirements:

• Minimum Diploma and above
• Preferably 2-3 years of relevant working experience in a futures brokerage operations environment
• Candidate must be a team player with good initiative to support the team
• Strong communications and interpersonal skills for effective communication with external and internal counterparties
• Able to commit to permanent afternoon shift and rotational schedules
• Willing to work on Public holidays

If you are looking for an environment of growth and opportunities, please direct a full resume, stating the position applied, current and anticipated salary expectations to [email protected]

Our client who is a global Chemical Manufacturer is seeking an Operations Manager. The candidate will come with 8 to 14 years of experience across planning, production, logistics, QAQC and warehousing in manufacturing.

Responsibilities:

• Responsible for leading a large team across planning, warehousing, QAQC and logistics
• Manage productivity targets, reduce costs, eliminate errors and deliver excellent service
• Lead, motivate and support
• Organise, supervise and control all production operations according with corporate and local procedures and guidelines.
• Supervise activities and performance of team as part of organisation and human resources support which include development plans and trainings
• Implementation of safety management measures and strong corporate and local EHS procedures

Requirements:

• Bachelor degree or above in related field would be preferred
• 8-14 years in production / operations in a manufacturing environment
• Ideal 5 years of management experience
• Good skills in English communication for internal & external communications and engagement and Office software
• Team player with superb collaboration and communication skills.

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

The System Operations Specialist will be supporting the backend systems for the global customer support team that provides digital advertising solutions to client.

Work location: Central

Working hours: Mon-Fri, 9am-6pm

Responsibilities

• Manage various internal system backend configurations including customer support ticketing system & internal product feedback, testing tools, and category/form/routing
• Manage global routing workflow design and execution across multiple layers of customer support & Product specialist teams on internal ticketing platform
• Configure backend routing to ensure full schedule and skillset coverage across regions and products
• Design routing logic to manage multiple channels including tickets and chat to ensure reply SLA for and optimise for 24/7 support
• Establish ticket escalation channels with various XFN & RD teams, to continuously bring solutions closer to advertiser
• Analyze data and escalation feedback to identify opportunities for improving the routing workflows and strategize with regional operations teams to drive routing changes based on changing product landscape
• Manage and design a 24/7 staffing roster from a workforce management POV for internal and external teams
• Govern the process & documentation of system configuration and logic, working with cross-functional stakeholders to ensure they're aligned and up-to-date with business needs

Job Requirements

• BA/BS degree or above
• 4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
• Good communication skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives
• Process-oriented, able to formulate and optimize operational processes based on business context to improve efficiency and customer experience
• Good data analytical and business analysis skills; proficient with excel/spreadsheets
• A fast learner and self-starter with a good sense of judgment
• Familiarity with digital adverting platform e.g. Google, Meta, TikTok advertising solutions is a plus

Job Responsibilities:

• Building, testing, and delivering lifecycle messages to enable marketing initiatives and objectives.
• Executing messaging optimization and adopting best practices.
• Running split and multivariate tests, ensuring test protocols minimize bias.
• Coordinating with market strategists in creating and managing marketing campaign processes to drive video content engagement from subscribers.
• Creating and managing project plans with clearly defined deliverables and resources, coordinating work streams and dependencies, tracking and communicating progress, identifying obstacles, and ensuring they’re addressed.
• Monitoring messaging programs and campaigns and mitigating or flagging issues to partners.
• Trafficking messages utilizing targeting capabilities.
• Implementing and auditing all analytic encoding to enable messaging effectiveness.
• Driving messaging reporting and running ad hoc analysis when requested.

Basic Requirements:

• Degree in Technology, Marketing, or any related discipline.
• 4+ years in marketing executing CRM/Lifecycle channel optimization and insight.
• Must have working knowledge of SQL and template scripting (e.g., AMPscript, Liquid).
• Must have working knowledge of Salesforce Marketing Cloud, Braze, and/or other lifecycle marketing platforms, ideally certified in one main platform.
• Experience in email, push, SMS, in-app messaging channels and platforms.
• Understanding and administration of message experimentation best practices.
• Attention to detail, with an ability to identify issues and implement remedies.
• Proficiency in building HTML emails from asset files, making message template adjustments, and articulating more complex needs to developers.
• Analytic orientation and curiosity, using insights to drive your next course of action.
• Superior presentation, communication, and documentation skills.
• Ability to multitask, handle simultaneous projects, exceptional problem-solving skills, and display composure under stress.
• Self-motivated, with a drive to exceed user expectations and enable partner marketing teams.
• Superior stakeholder partnership management via a consultative approach.
• Working knowledge of agile methodologies and of Jira/Confluence.
• Working knowledge of email and mobile channel best practices.
• Ability to be on-call when high-priority business needs necessitate.
• Experience supporting a regionally distributed stakeholder team.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities

· Take responsibility for ensuring smooth post-fixture operations of assigned vessels in close cooperation with our chartering desk, the vessels’ masters and all relevant external parties (charterers, agents, shippers, receivers, terminals and bunker suppliers)

· Take overall responsibility of all cargo hold related matters for their vessels under management. This includes monitoring and advising on hold cleaning requirements and operations, as well as closely coordinating with chartering and operations colleagues about cargo/charterer/terminal requirements for cargo hold conditions.

· Arrange, coordinate and monitor vessels’ sailing schedule and vessels’ port activities

· Issue invoices, perform laytime calculations, collect outstanding hire/freight, handle agents and order bunker stems

· Monitor vessels’ performance (speed-consumption) and avoid off-hire

· Analyse the economic performance of the vessels by comparing the actual results in relation to the pre-calculation of the trip

· Cooperate with chartering on amendments to CP clauses when required.

· Studying upcoming regulations and requirements and advising colleagues on needed actions

· Keep a close eye on all related markets next to dry bulk shipping.

· Developing and intensifying relationships with relevant external parties (charterers, agents, shippers, receivers, terminals and bunker suppliers)

· Supervise, advise and support junior colleagues in all matters relating to vessel operations.

Requirements

· Minimum 10 years’ experience in a similar position

· Great understanding of dry bulk shipping and related cargoes

· Experience with geared and non-geared vessels.

· Ability to plan and execute in a structured and proactive manner

· Since we are operating worldwide, good knowledge of English is required. Additional language skills are a plus

· Ability to work with Microsoft Office products

The need for hiring a Crane Operations Manager at CRANEWORKS PTE. LTD.

arises from the company's commitment to ensuring efficient and safe crane operations across multiple projects. With a diverse range of construction cranes and equipment, coupled with stringent safety and compliance requirements, the role of a skilled and trained Crane Operations Manager is crucial. The new hire will undergo comprehensive training to acquire expertise in crane operations, safety management, project coordination, and digital tools usage, aligning with CRANEWORKS PTE. LTD. mission to optimize productivity, minimize downtime, and maintain a safe working environment for all stakeholders involved in crane operations.

Specific Responsibilities:

1.Coordinate task assignments for crane operators based on project needs and priorities, ensuring efficient resource utilization and meeting project timelines.

2.Plan and schedule crane operations in collaboration with project managers, optimizing usage to enhance productivity and minimize downtime.

3.Facilitate clear communication among crane operators, project managers, and teams involved, ensuring adherence to safety protocols and operational procedures.

4.Uphold safety standards and regulatory compliance in crane operations, conduct inspections, and implement safety protocols to minimize risks.

5.Address operational challenges promptly, collaborate on solutions, and document incidents or accidents to maintain operational continuity and safety.

6.Monitor performance metrics, generate reports on productivity, equipment usage, and safety, and provide updates to management for informed decision-making and continuous improvement.

Technical Skills and Competencies:

1. Crane Operations Expertise

2. Project Management Skills

3. Safety and Compliance

4. Equipment Maintenance

5. Communication and Collaboration

6. Digital Competency

Duration of Traineeship/Attachment Offered - 6 months

• Mature Mid Career Individuals - $2,900

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This job is involved in gathering, analysing, interpreting operations data to effect positive business outcomes. You will bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help management make better decisions.

You will also utilize your expert knowledge of operational systems, workflow processes and policies to ensure support of client service expectations, continuous improvement, and overall efficiency.

Job Duties and Competencies:

• Collaborate with the underwriting, operations, and finance teams to improve process interaction that led to better quality data.
• Gather data on current operations through observations, reports, and interviews.
• Analyse current operations to determine strengths and areas of improvement.
• Designs efficient operational processes and assist with implementation of changes.
• Ability to create dashboards using database application tools like Power BI.
• Provide quality assurance of imported data, working with outsourced service providers as necessary.
• Analyse data and information to identify business opportunities.
• Enhance workflow and cross-departmental engagements.
• Support initiatives for data integrity and normalization.

Essential Requirements:

• 5 - 8 years’ experience as data analyst, business analyst.
• Analytical skills to identify trends, patterns, and inefficiencies from gathered data to effect business processes.
• Breadth and depth of insurance business.
• Excellent computer skills and proficient in Excel, Word, Outlook, and database applications.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• Open to direction and collaborative work style and commitment to get the job done.

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world

Marketing Operations Senior Manager

Founded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world for impactful FinTech innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. ​​The Singapore FinTech Festival is our flagship programme, other platforms include the Point Zero Forum, Elevandi Insights, Japan FinTech Festival, Global Financial Infrastructure Forum, Inclusive FinTech Forum, 3i Africa, Capital Meets Policy Dialogue and The Founders Peak with many more coming soon. As conveners of the global policy, finance and tech community, we are instrumental in fostering collaboration, education, and value creation at the industry and national levels.

We are seeking an experienced Marketing Operations Senior Manager to lead the optimisation of our marketing tech stack, spearhead email automation and lifecycle marketing, and oversee CRM management and data analysis. This is a newly created role and an exciting opportunity for a data-driven and strategic thinker to make an impact on a young startup within the global FinTech ecosystem.

Job Description

● Marketing Tech Stack: Managing and optimising the marketing tech stack, including CRM, CMS, registration systems and other integrated tools.

● Website Development and Management:Oversee the development, maintenance, and optimisation of all websites with developers, designers, and copywriters.

● Integration Management: Working with the agency to manage integrations between various marketing platforms and tools to ensure seamless data flow and efficient operations.

● Email Automation and Lifecycle Marketing: Design, implement, and manage email automation workflows and lifecycle marketing campaigns to nurture leads and engage customers.

● Data Management: Ownership of the CRM, ensuring accurate data management, segmentation and reporting.

● Data Reporting and Analysis: Lead data reporting and analysis efforts to measure marketing performance, identify trends, and provide actionable insights.

● Lead and mentor a team.

Our Ideal Candidate:

· Bachelor's degree in Marketing, Business, or a related field.

· At least 7 years of relevant experience with a proven track record of managing and optimising a marketing tech stack.

· Strong knowledge and experience with CMS systems and website development.

· Extensive experience with CRM systems, ensuring accurate data management, segmentation, reporting, and optimising for marketing and sales.

· Highly skilled in designing, implementing, and managing email automation workflows and lifecycle marketing campaigns for audience engagement and lead nurture.

· Highly data-driven and skilled at campaign reporting and analysis to drive marketing performance.

· Highly organised and detail-oriented, capable of managing multiple projects simultaneously in a dynamic fast-paced environment.

· Experience with HubSpot is highly preferred; knowledge of HubL (HubSpot's coding language) is preferred but not necessary.

· Knowledge of HTML and CSS preferred but not necessary.

· Strong communication skills, with the ability to collaborate effectively with cross-functional teams and external partners.

(CENTRAL REGION) - Raffles

JOB DESCRIPTION

• Preparing cargo contracts and countering.
• Operations at tankage and tank’s inventory management, including Inventory planning, blending & tank optimization
• Maintain exposure list for cargo transactions and customer credit levels.
• Liaison with finance team on LC issuance/advising
• Calculating Demurrage (if required).
• Preparation of Invoices and Payment Instruction.
• Handling settlement of cargo with counterparties. Post cargo claim analysis including laytime calculation and other miscellaneous claim
• Data entry / reporting into accounting system, SAP.
• Manage cargo operations and documentation and coordination with various parties (supplier, customers, agents, surveyors).
• Reconciling counterparties’ and brokers’ confirmation with traders’ reported deals.
• Reconciling of the invoice from brokers and surveyors.
• Act as a liaison between traders, operations, legal and other internal groups regarding contract status, the acceptability of terms and the commercial and legal implications of contract issues.
• Contractual documents & dates like nomination dates, payment dates etc.
• Safekeeping and tracking shipping documents like BLs, LOIs.
• Preparing credit applications annually

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Applications are invited for the position of Operations Manager for a new Ambulance Services company being set up in Singapore. The successful applicant is expected to possess the following qualifications/experience:

1. Qualified Emergency Medical Technician holding valid and current licenses provided by Singapore authorities

2. Basic Life Support (BCLS) certifications

3. Valid Singapore driving license to drive ambulances in Singapore

4. Minimum 20 to 25 years experience as EMT in Singapore market, with strong proven mentoring and leadership skills and

5. strong local market connections and network

The successful candidate will be offered a salary in the range of S$10,000 to $12,000 per month together with other benefits in line with the local market practice.

Interested applicatants are required to submit their application, together with a detailed resume, to reach [email protected] latest by May 31, 2024. Short listed candidates will be subject to a personal interview before being offered the position.

• Rare opportunity
• Career progression
• Exciting role

As a KYC Operations Specialist, you will be responsible for daily KYC operations including onboarding and periodic reviews. You will be part of a team to review and update KYC profiles, perform KYC and documentation review, screening and transaction monitoring. Support in relevant projects i.e UAT testings, any process change or improvement initiatives.

The ideal candidate has at least 6-10 years relevant Corporate banking experience within KYC/AML operations preferably in a client facing role. Strong communication skills, stakeholder management skills and ability to work well in a team setting will be great.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities

• Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency;
• Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies;
• Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights;
• Gathering in industry knowledge and best practices to improve CSAT;
• Ensure all managed tools deliver an intuitive, smooth, and efficient user experience for advertisers;
• Gather and integrate feedback from users to facilitate continuous tool refinement;
• Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience;
• Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Qualifications

• BA/BS degree or above with 5+ years of product operations experience with digital advertisement products or on saas platforms;
• Familiar with advertising solutions on Google, Meta, and Snapchat platform is a plus;
• A fast learner and self-starter with a good sense of judgment and critical thinking skills;
• Experience building business cases from market research and analysis;
• Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;
• Strong data and business analysis skills; comfortable with spreadsheets;
• Knowledge of MS Excel, Power BI, Tableau or Lookerstudio is a plus;
• Experience working in a sales/client-facing capacity.

Job Responsibilities:

• Oversee vessel operations from start to finish, following charter party terms
• Coordinate voyage instructions and manage port calls, expenses, and cargo stowage
• Maintain constant communication with vessel Masters and ensure compliance with local regulations
• Handle post-fixture tasks such as freight invoices, demurrage/despatch, and port disbursement accounts
• Monitor vessel movement and performance closely, resolving operational issues promptly

Job Requirement:

• Degree or Diploma in relevant field
• 2-3 years of experience in dry bulk vessel owner/charterer’s office
• Proficiency in Microsoft Outlook and Excel

R22104464

EA: 19C9859

This position is critical to the day-to-day operation of their production area in order to meet Site and customer goals and objectives.

The position is responsible for the coordination and the control of all maintenance related projectsand initiatives.

Major opportunities include; improving unit integrity and reliability, reducing process downtime, improving unit’s safety performance and meeting scheduling needs.

This position is responsible for solving day-to-day equipment related problems.

Systems Management of Maintenance Work Notifications

• Identifies all required maintenance work for the unit, oversees the work notification process in SAP and tracks delivery of maintenance service.
• Reviews and approves all notifications in SAP with the help of a Plant or Reliability Engineer as required
• Flags notifications in SAP that require further review towards a MOC prior to execution.
• Follows up on all Priority 1 notifications that were previously completed to ensure that no additional work needs to be performed.
• Maintains communication with the notification originator to ensure that the status of the notification is current and communicated.
• Performs notification audits on all notifications entered into SAP.

Operations Maintenance Scheduling

• Determines when Priority 2 notifications need to be executed in conjunction with the Scheduler, based upon material availability and operational requirements.
• Participates in regular update meeting to ensure communication with Maintenance organization on daily maintenance activities, the status of any new Priority 1 or 2 notifications and providing a prioritized list of Work Orders to plan for the following 2+ weeks.
• Assists the Maintenance organization in the development of the next week's schedule based on operations needs and priorities.
• Ensures that the agreed upon daily schedule is communicated to the Production Shift Supervisors on maintenance activities and job preparation activities.
• Participate in the shutdown/outage planning including creating notifications as required.

Safe Work Planning

• Walks down all Maintenance work orders two weeks prior to execution with the Planner/Supervisor to ensure that all parts, shared services and safety issues have been addressed prior to scheduling the work.

Operation Maintenance Management

• Ensures that critical equipment PM are identified and completed.
• Lead bad actors meeting to facilitate team discussion with Production Engineering and Maintenance dept to identify and eliminate root causes for the bad actors Operations.
• Provide coverage for the other Production Coordinator during their absence.
• Participate in the Root Cause Analysis investigation for HSE and Process incidents.

Requirements

• Degree in Chemical Engineering, Chemical Process Technology or Equivalent
• Minimum years of experience preferably in similar role in Manufacturing Plant environment.
• Experience 7 years of experience in Production or Process, preferably in the Chemical/Manufacturing industry.
• Experience in SAP is essential.

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

This position is critical to the day-to-day operation of their production area in order to meet Site and customer goals and objectives.

The position is responsible for the coordination and the control of all maintenance related projects and initiatives.

Major opportunities include; improving unit integrity and reliability, reducing process downtime, improving unit’s safety performance and meeting scheduling needs.

This position is responsible for solving day-to-day equipment related problems.

Systems Management of Maintenance Work Notifications

• Identifies all required maintenance work for the unit, oversees the work notification process in SAP and tracks delivery of maintenance service.
• Reviews and approves all notifications in SAP with the help of a Plant or Reliability Engineer as required
• Flags notifications in SAP that require further review towards a MOC prior to execution.
• Follows up on all Priority 1 notifications that were previously completed to ensure that no additional work needs to be performed.
• Maintains communication with the notification originator to ensure that the status of the notification is current and communicated.
• Performs notification audits on all notifications entered into SAP.

Operations Maintenance Scheduling

• Determines when Priority 2 notifications need to be executed in conjunction with the Scheduler, based upon material availability and operational requirements.
• Participates in regular update meeting to ensure communication with Maintenance organization on daily maintenance activities, the status of any new Priority 1 or 2 notifications and providing a prioritized list of Work Orders to plan for the following 2+ weeks.
• Assists the Maintenance organization in the development of the next week's schedule based on operations needs and priorities.
• Ensures that the agreed upon daily schedule is communicated to the Production Shift Supervisors on maintenance activities and job preparation activities.
• Participate in the shutdown/outage planning including creating notifications as required.

Safe Work Planning

• Walks down all Maintenance work orders two weeks prior to execution with the Planner/Supervisor to ensure that all parts, shared services and safety issues have been addressed prior to scheduling the work.

Operation Maintenance Management

• Ensures that critical equipment PM are identified and completed.
• Lead bad actors meeting to facilitate team discussion with Production Engineering and Maintenance dept to identify and eliminate root causes for the bad actors Operations.
• Provide coverage for the other Production Coordinator during their absence.
• Participate in the Root Cause Analysis investigation for HSE and Process incidents.

Requirements

• Degree in Chemical Engineering, Chemical Process Technology or Equivalent
• Minimum years of experience preferably in similar role in Manufacturing Plant environment.
• Experience 7 years of experience in Production or Process, preferably in the Chemical/Manufacturing industry.
• Experience in SAP is essential.

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

This role offers professional career development opportunities with renown global Agri-commodities trader, Agrocorp International Pte Ltd (Agrocorp). The Company has significant presence in the primary origination and buyer markets such as Canada, West Africa, China, Turkey, the Middle East, India, Bangladesh, and Vietnam among others. With more than 30 years of active engagement in the market driven by solid values, a clear vision and a nice culture, we seek to further strengthen our commitment towards being a responsible global player in nourishing an ever-changing world. To support us in this high priority function, we are looking for a talented and experienced professional to be based in our Singapore HQ to take on the role of Operations Executive. The Operations Executive is responsible for controlling export / import documentation. He/she will liaise closely with all traders, the export team, Origination desks, Shipping desk, Finance and Back-Office as required.

DUTIES & RESPONSIBILITIES

Main Duties:

• Able to prepare full set of shipping documents in accordance with Letters of Credit and contractual requirements.
• Perform documents checking in accordance with the latest ICC standard rules and guidelines and international standard banking practices, etc.
• Capability to handle shipments by bulk vessels and container.
• Ensuring shipping documents including Letters of Credit are set up/received on time as per contracts and in order for negotiation.
• Input transactions into system and spreadsheet on a timely and accurate basis.
• Monitor payables and receivables to minimize/avoid overdue and ensure overdue payment are followed promptly.
• Monitor/track shipments and resolve issues when necessary.
• As required, liaise with exporters regarding contracts and ensure that their shipments are executed in a timely manner.
• Confirm all shipments are on schedule to meet deadlines for vessels.
• Ensure all documentation accurately matches the sales contracts and that the importing country requirements are met e.g., fumigation/labelling of bags.
• Ensure all import permits, if required, are valid and received before shipment.
• Liaise with shipping team to arrange bookings and Bill of Ladings.
• Troubleshoot with team and other traders when required.
• Ensure that all job tasks assigned are duly completed within the required time frame or within the specific cut-off time for the transactions and in accordance with the relevant procedure manual, rules and regulations.
• Responsible for smooth and efficient execution of all daily tasks.
• To perform other job duties as and when assigned.

SKILLS & EXPERIENCE

Experience:

Essential: Minimum of five years in a similar role

Intensive experience in ICC rules for Letters of Credit

Preferred: Knowledge of GAFTA and FOSFA

• Proven ability to work in a demanding, and at times, rapidly changing workload priorities.
• Proven ability to work under pressure and multitask as necessary.
• Meticulous by nature with a strong attention to detail
• Ability to maintain cooperative working relationships with both internal and external customers and at all times be customer service oriented.
• Highly developed communication skills.
• Intermediate to advanced computer skills.
• Personal qualities of integrity, credibility, and unwavering commitment to the organizations mission and vision.
• Ideally possesses good level of container and bulk execution experience.
• Team player. Good experience working with team members/inter-departments.

Job scopes

• Ensure smooth 24×7 running of the operations
• Plan, coordinate, and support operations related activities
• Overseeing and/or resolving all onsite operational incidents and major issues including any change management.
• Maintain, review and update all policies, SOPs and Emergency Operating Procedures
• Implement service improvement programs
• Lead Incident and Change Management to minimize impact to customer services
• Generate and provide periodic reports to management review and meetings
• Review and implement Operations base on ITIL and industry best practices
• Perform Alert Monitoring triggered from the monitoring system
• Perform first level troubleshooting and resolution based on predefined troubleshooting guide provided.
• Perform incident escalation. Ensure incidents are responded and attended to. To triage and redirect tickets for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Creation of Incident details using ticketing system provided.
• Creation of Service Request, Change Request, Problem Request using ticketing system provided
• Liaise with users/customers on project related operational matters
• Provide support for Audit
• Any other duties or projects as assigned by the Management

Job requirement

• Degree in Computer Science or similar
• At least 2 years’ related experience in ServiceNow Dashboard, Dynatrace Dashboard, AWS CloudWatch Dashboard, Data Centre Operations Support, ITIL methodologies
• Must have ITIL V3/V4 Foundation Certification
• Possess initiative with positive working attitudes and customer services oriented
• Independent and goal-oriented
• Confident and comfortable engaging customers to deliver an elevated experience.
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays.
• Able to work on shifts: With 2 shift timings 7am – 3pm and 3pm to 11pm

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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Responsibilities:

• Ensure adherence to the company's policies and procedures, maintaining a high standard of quality in KYC files.
• Conduct thorough KYC reviews for client onboarding, including assessment and resolution of screening hits.
• Develop a comprehensive understanding of KYC operations over time, embracing continuous changes and challenges.
• Review transaction monitoring alerts and take appropriate actions as needed.
• Provide support for daily back-office tasks as required by the supervisor.

Requirements:

• University or polytechnic graduates, including fresh graduates, are welcome to apply, preferably with at least one year of experience in a financial institution.
• Meticulous and detail-oriented, demonstrating a willingness to learn and consistently deliver high-quality work.
• Maintain a curious attitude toward business-as-usual processes.
• Possess strong attention to detail and the ability to produce accurate work under tight deadlines and minimal supervision.
• Results-focused, detail-oriented, diligent, and collaborative in approach.