• Permanent position, Salary up to $3,400 with Bonus
• Class 3 license is a MUST
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.

Responsibilities:

• Ensure timely and professional service to both internal and external customers, maintaining vehicle turnaround time within guidelines.
• Conduct quality checks and provide recommendations for repairs, adhering to manufacturer standards.
• Supervise daily workshop operations to enhance efficiency and productivity, while ensuring compliance with health and safety regulations.
• Assist in handling complaint cases and generating reports for analysis.
• Address customer inquiries and maintain high service standards.
• Support the customer service team during peak periods.
• Collaborate with management to identify service gaps and implement improvement plans.
• Coordinate with other departments to ensure seamless service delivery.
• Monitor KPIs and adjust operations as necessary.
• Handle ad-hoc tasks as assigned, including vendor liaison and promotion activities.
• Prepare reports as required.

Requirements:

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

About Starts Singapore

Starts Singapore Pte Ltd is a local property agency owned by Starts Corporation (Japan). We specialise in supporting Japanese companies expanding their businesses into Singapore and their expatriates for their housing needs. We provide real estate supporting services covering commercial and residential properties.

We seek for suitable candidates who are passionate in providing good supporting services to our clients who are mostly foreigners relocating to Singapore for their new career advancements.

Job Responsibilities:

· Arrange appointments with property owners/ Tenants/ contractors or repairmen

· Prepare Tenants for the handing over of the apartments including briefing them on the rules and regulations of the condo.

· Hand over apartments to Tenants.

· To inspect the conditions of the apartments, take photos of conditions for record and prepare property condition report using the photos.

· Respond to Tenants' feedback / queries/ request for repairs promptly

· Communicate with contractors on the internal defects and coordinate for follow-up repairs

· Monitor the progress of defects rectification

· Has some very basic knowledge on aircon & home appliances

· Able to perform simple handyman work is ideal but this is optional

· Coordinate, prepare and guide Tenants for pre-handback process of the apartments.

· Support Tenants/ Owners at the handing back of the apartments and prepare closing statements.

· Any ad-hoc duties as assigned by the immediate superior

Job Requirements:

· Able to understand Singapore Tenancy Agreements

· Able to write and communicate effectively in English.

· At least 1 year customer service in any industry.

· May be required to guide Japanese housewives in simple English, to understand how to troubleshoot for faulty home appliances.

· Good in communication and able to work under pressure

· Is patient and has a service-oriented attitude

· Able to work as a team player and independently if needed

· Proficient in Microsoft Office

· Enjoys learning about house maintenance issues.

NOTE:

*Subject to work performance, successful candidates may be sponsored for relevant courses as part of career building. Interested candidates are invited to apply online. Please indicate your expected salary in your job application. If you have a CEA salesperson licence, kindly indicate your licence number. Only shortlisted candidates will be notified latest by 3 days after job posting is closed. Thank you for applying.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Responsibilities

• Assist in day-to-day operation activities to meet project milestones and deadlines.
• Actively execute tasks and track delivery; proactively seek and resolve blockers.
• Proactively engage with various inside and outside stakeholders to ensure operation baselines and specifications to be delivered.
• Manage relationships amongst stakeholders and conduct progress reviews to update stakeholders about time, budget and deliverables.
• Conduct reviews to assess project outcomes and to enable continuous improvement in operation and activities.

Requirements

• Web3 native. Holder and Builder in Web3 industry preferred;
• Strong interpersonal skills and ability to communicate effectively with multiple stakeholders to make things happen;
• Fast learner and high achiever with can-do attitude under pressure and tight deadlines;
• Adaptable/flexible - adapt to work that requires frequent shifts in direction and flexible in changing environment.
• Entrepreneurial mindset with the ability to succeed in a fast-paced environment - (a plus).
• Strong verbal and excellent written communication skills. (English-a must, Chinese-a plus)

All Bachelor degree holders regardless of faculties are welcomed to apply, we will review based on your experience.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

We are looking for an extraordinary Safety & Security Operations Lead to lead safety and security operations across our JAPAC region. We need someone with a passion for protecting corporate assets, including people, property, and information worldwide. You will coordinate on all aspects of security operations, including managing of programs, ensuring adherence to security policies and procedures, and planning and executing events in JAPAC. You will also play a crucial role in responding to security incidents and ensuring compliance with all applicable security regulations.

Reporting to Senior Manager, Safety & Security JAPAC, you will work closely with teams such as IT, HR, Risk, Engineering, Sales, and Places. We are seeking a team player who enjoys working independently and collaboratively within a fast-paced and dynamic company. This role will be based at our Singapore office.

Your Impact

Creativity counts! Work with security management – and ultimately every employee – to translate company culture, values, and strategies into practical applications for safety and security - We don’t want static “standards”, but we do want to clearly articulate certain principles and guidelines, as well as a continuously-evolving collection of best practices

Support JAPAC Senior Safety & Security Management in delivering quality security services to all Palo Alto Network sites across the regions - This includes, but is not limited to:

• Creating, implementing, enforcing and maintaining safety-related written programs, policies, procedures, documents, and training
• Preparing and maintaining security reports for management
• Conducting comprehensive incident reports and following through to completion with sites on corrective and preventative actions
• Supporting our front-of-house teams in relation to access control programs and practices
• Serving as a point of contact for JAPAC in safety and physical security matters related to Palo Alto Networks and its employees
• Assisting the Global Security Events team in planning and executing security events in JAPAC
• Maintain security-related vendor relationships with guidance from Senior Manager, Safety & Security JAPAC, Places team and the landlords
• Oversee the daily operations of security guards and receptionists across the region, including keeping track and ensuring all personnel are up to date with mandatory training
• Stay up-to-date on the latest security threats and trends.
• Lead on additional projects upon request

Qualifications

• 3+ years of relevant experience in a corporate security supervisor role or security coordination related field
• Experience managing diverse stakeholders such as vendors, employees, senior management
• Confident and effective people management skills in a fluid and fast-paced working environment
• Hands-on experience responding to security incidents, conducting security training programs and drills to employees
• Ability to analyze and compare data to make impactful recommendations
• Excellent written and verbal communication skills
• Proficient at using the essential productivity tools - G-suite (Docs, Sheets, Slides) or other comparable tools
• Dynamic and team-oriented, with excellent interpersonal skills, judgement, and work ethic
• Go-getter with a strong desire to see things through to completion with minimal supervision
• Comfortable with ambiguity and handling confidential information
• SIA or CP Licence
• Knowledge of security threats and trends
• Prior experience in Events Security management will be an added advantage
• Must be able to work flexible hours, including evenings and weekends
• Ability to travel as needed

The Team

As a cybersecurity company, we care about your work environment, safety and security, both online and offline. The Global Places & Security team takes care of the day to day facilities services throughout our organisation and supports the physical safety and security of our company in every region of the globe. It is the team's commitment to act as a business enabler and deliver a risk based, data-driven safety and security program, focused on protecting our people, property, and assets at all times and in all places. We own the build-out projects while maintaining a productive, innovative environment for the business to work in.

RESPONSIBILITIES

• To support Account Servicing Unit in a Bank
• Responsible for back-office processing of customer data maintenance
• Drive efficiency and identify areas of improvement/streamlining of existing processes
• Perform updates on Customer information in bank databases in strict accordance to SOP
• Assist team members with archival of documents
• Identify areas for improvement on existing processes to enhance efficiency
• Perform Audit Confirmation requests
• Ensure all transactions are processed accurately & timely within stipulated cut-off time and in
• Compliant with Regulatory and Bank policies and procedures.

REQUIREMENTS

• At least 2 years’ experience in Financial institution
• Meticulous & systematic approach to work
• Good verbal and written communication skills
• Proficient with Microsoft Office applications
• Able to multi-task and drive desired outcomes with tight timelines
• Independent & hard-working

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Responsible for post-approval documentation, disbursement, housekeeping of legal documents, UAT testing and

after-sales servicing (including handling of walk-in or call-in enquiries pertaining to Auto Finance and

Unsecured Loans).

JOB DESCRIPTION:

• Responsible in daily processing and disbursement / account creation / Facility Approval / Month End
• Reporting on AF/ Unsecured /BCB Products.
• Ensure timely disbursement, financing terms and conditions / documentation are fully complied within guidelines and highlight cases with deviations.
• Provide high standard of customer service quality and fast turnaround time to achieve customer satisfaction.
• Pre-drawn down check and to ensure documents submitted by applicants/ dealers/ distributors are in order.
• Ensure close monitoring and follow up on outstanding documents are received and Hire Purchase legal docs are send out to customers within the time frame.
• Work closely with business units / dealers / distributors to develop SLA for various products & services,
• Ensure Bank interest is lodged at the system before disbursement and all legal documents are promptly safe keep.
• Ensure accuracy on disbursement and commission paid out.
• Appoint to assist checker to ensure all pre-drawn down checks are promptly conduct by staff.
• Printing of Hire Purchase Agreement/ Sorting and monitoring movement credit files/legal documents requested by other units.
• Archiving legal documents / credit file to Iron Mountain & Crowns
• Preparing Release Letter, Letter of offer and Board Resolution (if any).
• Provide guidance and training to new disbursement Officers.
• To carry out any other duties as directed by the Company Management.
• Perform UAT testing and data clearing if require.

REQUIREMENTS

• Degree or diploma holder
• Prior experience on documentation and disbursement for Auto and retail loans preferred
• Around 3 to 4 years of relevant experience in a Financial Institution or Motor trade industry
• Strong analytical and problem solving skills
• Good verbal and written communication skills
• Proficient with Microsoft Office & Excel applications
• Able to multi task and drive to outcomes with tight timelines
• Independent and hardworking

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)

• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)

• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.

• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.

• Recommend or initiate hiring, promotions, transfers or disciplinary actions.

• Conduct regular safety and task specific training both theoretically and practical.

• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.

• Establish, maintain, and promote exceptional customer service.

• Properly maintain and inspect tools & equipment.

• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).

• Always ensure an appropriate number of personnel on site.

• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations

• Perform all services as efficiently as possible while limiting negative impact to the environment.

• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.

• Correctly maintain and generate required reports, including trends surrounding the services.

• Correctly interpret and enforce company policies and safety procedures to ensure compliance.

• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards

• Requires traveling to multiple sites if required.

Job Requirements:

• Minimum Required Experience: 3+ years of experience in a similar role. Preferred Tertiary educational level.

• Strong communication skills (verbal and written) in English for handling English speaking people and local country language.

• Focused on safety.

• Must have Team Management experience.

• Intermediate to Advanced computer skills (Word, Excel Powerpoint).

• Able to identify basic network components and understanding of computer terminologies.

• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided).

• Data analysis skills.

• Attention to detail.

• Work independently and as part of a team. Ensure tasks are completed correctly and quickly.

• Must be comfortable working in a physically demanding environment.

• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.

• Knowledge of machines, equipment and maintenance.

• Experience in handling multiple projects and tight timelines.

• Vendor interaction and relations experience.

• Knowledge of principles and practices of effective customer service.

• Provides direction, instructions and guidance to team members to ensure achievement of Service

Job Description:

• Process inward and outward remittances in accordance to SWIFT standards and in compliance to Bank’s screening guidelines
• Process settlements for FX, IRS, NDF
• Process deposits placements, rollovers and settlements
• Liaise with business units (i.e. treasury front office, relationship managers etc.)
• Generate reports and perform reconciliations, controls, monitoring
• Report funding positions to Treasury front office
• Handle bank statements and attend to customers' requests for account movements
• Participate in drills, projects, initiatives, system enhancements and UATs
• Handle any other tasks/duties assigned by supervisor/Head of Operations

Job Requirements:

• Experience in remittance operations, deposits operations and treasury operations
• Knowledge of related regulations, Anti-Money Laundering & Terrorist Financing, Customer Data Protection and operational risks
• Relevant experience with banking systems such as Flexcube, SWIFT Alliance and MUREX
• Able to multi-task across functions and an excellent team player
• Good command of the English and Mandarin in term of strong written and verbal communication skills inorder to be able to communicate effectively across all levels with our colleagues in Taiwan
• Good knowledge of Microsoft Office

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Responsibilities

• Ensure smooth daily processing of Private Banking transactions, settlements and corporate actions and payments is performed and processed on timely and accurately in accordance to the policy/guideline
• Actively engage in new project / UAT testing to enhance our process and objective of optimizing automation
• Perform first line of checks of clearing and custody for securities and derivative transactions as well as reconciliations.
• Work closely with business departments to support dailyprocessing and settlement
• Review and enhance workflow and procedures to achieve operational efficiency
• Handle reporting to Head office and MAS related to Private Banking business

Requirements

• At least 3-5 years of operations experience in private bank business
• Excellent knowledge of investment products, such as FX, bonds, equities, mutual funds and structured products (DCI, ELN).
• Strong awareness of operational risk controls, local and overseas market practices and regulatory requirements.
• Avaloq system experience preferred.
• Unyielding attention to detail, even when under pressure
• Team player that remains calm while managing conflicting priorities
• Works with absolute discretion, tactfulness and adaptability to changing demands
• Able to communicate with headquarter counterparties in mandarin.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 4 years project management experience.
• Experience interacting & supporting customers with Affordability programs is a plus.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.

What you’ll do

As a Risk Operations Analyst you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

• Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
• Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe
• Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements
• Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners
• Identify trends and further report these to cross functional teams to enhance detection systems
• Contribute to projects to enhance and optimize due diligence strategy systems and tools
• Help build and scale processes across the risk operations eco-system
• Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
• Working knowledge of SQL or other data analysis tools
• The ability and desire to challenge the status quo
• Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them
• Can analyze feedback patterns and use these insights to drive process and product improvements
• You like ownership, being accountable, and driving towards ambitious goals

• Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.
• Responsible for overseeing the daily operations of Imagene Labs Pte Ltd, which includes, order fulfilment, logistics, customer service, etc.
• Attend weekly meeting with Imagene Labs HODs & higher management and report on ops department progress.
• Complete monthly business completion report to the finance department for data analysis.
• Create and update Standard Operating Procedures (SOP) for the operations department.
• Enforce cost cutting within the department such as sourcing new vendors with lower cost, etc.
• Assist colleagues across all departments on all daily operation matters

• Japanese MNC / Hardware Components
• 5.25 working days (Rotational weekend (once/ twice a month))
• Friendly Working Environment
• Attractive Salary Package (Allowance + AWS + VB)

Responsibilities:

• Plan and coordinate resources for daily inbound / outbound warehouse operation so as to ensure efficient and timely operation of the distribution
• Contribute to the development and modification of warehousing policies and procedures to ensure proper internal control and handling
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse operation process/workflow so as to optimize efficiency
• Implement and monitor safety procedures in warehouse operations, ensuring team members comply with daily work duties
• Demonstrate strong leadership skills, motivating and organizing the teams members to meet or exceed productivity targets
• Prepare daily/weekly/monthly reports to Management
• Involved in the hiring, training and development of Warehouse personnel

Requirements:

• Diploma or Degree in Logistics/Supply Chain Management or other equivalent field of studies
• At least 2 years supervisory experience
• Willing to do hands on operations and customer service oriented
• Strong analytical ability and sensitive to numbers figures and time.
• Proficient in MS Office (Excel, Power Point) for data analysis and reporting purposes
• Experience in warehouse / logistics/ Japanese manufacturing will be an advantage
• Need to be independent (minimal mentoring available)
• Well verse in management reporting and good in excel
• Good exposure to provide ideas for continuous improvement works
• Will need to involve in improvement projects

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

An established International is seeking a Head of Operations to join the team.

The Head of Operations will be responsible for overall operations functions across the different areas; Trade Finance, Treasury, Structured Finance, Syndications, Corporate & Commercial Banking.

In addition to managing the operations team, as the Head, you will also lead in identifying any areas for change implementations for operational efficiency and excellence. You will be required to work closely with key stakeholders in the business to perform for the role

The ideal candidate should have at least 10 years relevant experience in corporate banking products. Strong leadership skills and stakeholder management skills, and a keen eye for improving operational processes will be essential for the role.

R22104464
EA: 19C9859

We are looking for a Customer Care Executive to join our organization, Manpower Staffing, under ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win.

The successful incumbent will be the point of contact with a Key Account, responsible on delivering operational related services to the client and contract Staff. He/She will be delivering onboarding work (i.e. organize and facilitate our company’s onboarding procedures for new hires), contract staff engagement work and offboarding.

Role Highlights

• To prepare employment contracts, gathering necessary paperwork and scheduling the Contract Staff for their first day of work
• Clearly explaining policies related to Company’s and client’s operations
• Provides HR policy interpretation; rendering HR advises to internal stakeholders (example, Recruiters, Key Account Manager) and the client
• Works closely with the Contact Staff to maintain positive work relationships
• Maintains an effective level of administering benefits

Profile and Experience

• Possess strong communication, critical thinking and analysis skill
• Able to manage/build relationships
• Maintains in-depth knowledge of legal requirements (example, Employment Act) related to day-to-day management of employees
• Able to prioritize tasks, with strong time management skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 4 years project management experience and/or 4+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Virtu is a leading financial firm that leverages cutting edge technology to make markets, deliver liquidity, provide innovative, transparent trading solutions and that operates multilateral trading facilities. Virtu trades on over 235 venues in 36 countries worldwide, with a global client base and has offices in North America, EMEA and Asia Pacific regions.

THE ROLE

Our Operations team is looking for a Trading Operations Specialist to support the client bookings and reporting for equities trading across the Asia Pacific region. This team is responsible for managing the clearance, settlement, and reconciliation of all trades and positions on behalf of the firm’s clients. In this role, you'll collaborate closely with traders, finance, compliance, brokers, custodians, and firm customers to ensure timely settlement of trades, accuracy of books and records, and avoidance of unanticipated risk to both the firm and its customers.

We look for candidates with some technical experience, as you will also have the opportunity to work closely with software engineers to automate and enhance the robustness of the firm’s operations workflows. Trading Operations Specialist not only become experts in the logistics and mechanics of trade clearance and settlement, but they also play a crucial role in the ability of the firm and its clients to conduct trading efficiently and safely. They also represent the firm when dealing directly with external parties, so must be willing to handle the responsibility even when under pressure to perform.

THE CANDIDATE

• 2-3 years’ experience in HK and Asian equity markets settlement in an institutional context (banks or other trading firms).
• A solid understanding of middle and back office systems, and clearing and settlement cycles.
• Excellent communication skills in both written and spoken English. Chinese will be a plus.
• Ability to navigate through systems and diagnose issues.
• Familiar with MS Excel and Outlook
• Proactive, willing to learn and able to work under pressure
• Attention to detail and a customer service attitude
• Some late / on call work required

YOU’RE JUST RIGHT FOR VIRTU IF YOU WANT:

• A smaller team environment with 3 - 8 professionals in Asia Pacific
• A great place for upward and geographic mobility
• Direct exposure to the decision makers and senior leaders on all sides of the business
• The energetic dynamism of financial markets
• Teams that are passionate about continually learning, improving and raising the bar
• A community that values hard work as well as work-life balance

THE PROCESS

After passing an application screening, candidates will be contacted by representative from our HR team.

Virtu Financial is an equal opportunity employer, committed to a diverse and inclusive workplace, welcoming you for who you are and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Company Description

Tan Kah Kee Foundation is a charity organization based in Singapore focused on promoting education and technological development. The Foundation holds various educational and fundraising events to further promote the Tan Kah Kee spirit.

Role Description

The Operations Executive will be responsible for overseeing and managing day-to-day operations, will work in close collaboration with the senior Operations Manager (OM) in the Foundation. The role involves collaborating with other organisations, individuals and board members. This is a full-time on-site position in Singapore.

• Day-to-day operations including but not limited to: Responding to emails scheduling meetings and inquiries related to the Foundation's activities, committee members, and associates, as well as assisting in maintaining the TKKF website.
• Minutes taking with OM.
• Handle some editorial responsibilities for the Foundation's newsletter, such as obtaining photos and information.
• Maintaining the Pioneer Memorial Hall, including up keeping of the hall, understanding the theme of exhibits and the history of pioneers, and arranging for tours.
• Events management: Assist the OM and respective chairs in annual events: Young Inventors' Awards and Scholarship Awards, as well as aiding in the planning of any seminars or talks.
• Assisting the fundraising team in the operational and administrative areas of events such as a gala dinner, which is held every four to five years.
• Social media: Design marketing materials and manage the posting of content related to the Foundation on various social media platforms.

Qualifications

• Interpersonal skills - the ability to effectively communicate and foster a positive work environment
• Operations management - experience in overseeing and managing day-to-day operations
• An individual who demonstrates initiative and is self-motivated to take on tasks beyond those delegated by their superiors and consistently performs beyond the expectations of their role.
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Minimum A level/Diploma qualification and at least one year experience.

Summary
The Operations Project Manager is responsible for providing a seamless and consistent customer experience, transacting with all methods of payment including Retail affordability programs. By aligning people, process and technologies, the Project Manager will ensure the integrity of the customer experience is preserved, by problem solving and executing on our e-commerce day to day operations.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 3 years project management experience and/or 3+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.