Job Description:

- Manage the day-to-day operations including project management, resource allocation, financial planning, and workflow optimization across assigned regions (chiefly, in the Middle East and APAC countries)

- Collaborate with senior management to develop and execute regional business strategies and growth plans

- Develop and implement operational strategies, and drive continuous improvement initiatives to achieve organizational goals

- Lead and manage operational projects, including process enhancements, system implementations, and new initiatives, ensure high quality service delivery

- Develop and implement operational procedures and best practices to streamline processes and improve efficiency

- Manage vendor contracts and service agreements and ensure compliance

- Oversee the resolution of IT incidents and service requests, ensuring prompt and effective responses to minimize disruption

- Build and lead a high-performing team, foster a collaborative and positive work environment to enhance team engagement and productivity

- Address and resolve any operational or financial issues in a timely manner

- Work closely with the finance team on regional financial matters, including but not limited including budgeting, forecasting, monitoring expenditures, and optimizing financial performance related operations

- Prepare and present regular reports on operations and financial performance to senior management

- Collaborate with key stakeholders, including finance, IT, and business units, to align operations with organizational goals

- Build and maintain strong relationships with clients, partners, and other stakeholders

Requirements:

- Diploma/ Degree in Business Administration, Accounting, Finance, or a related field

- Minimum of 6 years of relevant experience in operations management and accounting within the software or technology industry

- Strong knowledge of financial principles, budgeting, and accounting practices and proficiency in operational and financial software tools and systems

- Outstanding team and project management skills, capable of handling complex situations and making effective decisions

- Exceptional analytical, problem-solving skill

- Ability to travel as needed

- Strong leadership abilities, and a deep understanding of the local market

Job Summary

The Junior Relationship Manager position is to acquire and develop relationship with clients to achieve individual and department sales revenue target for the Singapore market.

Job Responsibilities

• Prospect and acquire new client relationships including attracting former clients back to the Company.
• Retain and develop existing client relationships to maximize clients’ investment with the Company; Remain informed about market trends, clients’ preferences, and new products.
• Assess risk tolerance, investment suitability and financial needs of each client and market appropriate products and services.
• Maintain close relationship with clients to ensure clients’ needs are met including administrative requirements to achieve high level of service quality standards and maximize client’s satisfaction.
• Keep abreast and be conversant of product offerings and market trends; provide clients with regular market updates and wealth management solutions.
• Ensures that product and sales materials are always updated and targeted for the applicable presentation, conference, or opportunity.
• Maintain up-to-date compliance, KYC and client profile on each client.
• Comply with MAS regulations including anti-money laundering regulations, countering the financing of terrorism requirements for all business dealings.
• Perform any other tasks as assigned.

Job Requirements

• Degree Holder or equivalent, preferably in Finance or any Business related disciplines.
• At least 2 years of client servicing experience in Financial Institution.
• Attention to detail and good follow up skills.
• Ability to converse in Mandarin to liaise with Chinese speaking clients.
• Highly driven with a strong sense of initiative, ability to multitask and is well organised.
• Outgoing disposition, well-equipped with good communication and interpersonal skills.
• Familiar with financial products and offerings.

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant General Manager to join our pre-opening team.

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Ideal Candidate:

• Relevant certifications or degrees in hospitality management or a related field.
• Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• Financial acumen and experience in budget management.

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

General Administration Responsibilities

• Manage office operations in general
• Oversee business travel arrangement and hotel bookings
• Enhance the productivity of Administration workflow (Digitization)
• Contract and vendor management, (i.e. Vehicle leases, contract driver, service apartment, etc).
• Act as the office's tenant in managing the tenancy agreement, sublease and rental arrangement with the group
  companies.
• Asset management (ex. Office facilities, furniture, corporate mobile phone, etc.)

Group Service Provider / Facility Management

• Managing the general operation of shared office, reception, meeting rooms, lounge and common area.
• Corresponding with the building management office (Incl. season parking renewal) and vendors (i.e. Contractor, furniture manufacturer, etc.)
• Plan, Organize and Coordination of group company events. (i.e. year-end parties, functions, town-hall meetings,
  receptions, etc).
• Group servicing arrangements/Contract management with 3rd parties, and vendors. (i.e. Copier, Airline, etc.)
• Facility management, which includes managing in-house office cleaners and outsourcing contractors
  (i.e. cleaners, receptionist, pantry vendors and any other maintenance vendors).
• Manage and attend the Group's Annual Building Power Shut Down, Fire Evacuation Drill, and other security and
  safety events. (Required to work on weekends for Annual Power Shut Down)
• Take the lead in organizing, re-design the layout and coordination of office renovation.
• Perform any other ad-hoc duties assigned as and when necessary.

Requirements

• Bachelor’s degree in business administration, management, or a related field.
• Minimum of 8 years’ experience in Administrative / General Affairs management.
• Strong leadership, time management, computer literacy, organizational skills, strategic planning, interpersonal skills, and resourcefulness.
• Possess good interpersonal skills and communication skills
• Pleasant, proactive attitude, hands on experience and able to work with people across all levels
• Experience in improving work efficiency with digital systems, software, or SaaS services.
• Familiar with Company acts and other regulations which are applicable in Singapore.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

• Assist the Assistant Manager, Operations in running and overseeing the smooth running of day-to-day operations.

• Lead the team to achieve the department's KPI goals.

• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.

• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• Ensure timely processing of all inbound and outbound activities.

• Ensures the highest degree of efficiency is maintained at all times.

• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• Provide on-the-job training to warehouse staff.

• Perform inventory reconciliation on stock discrepancy.

• Update WMS on stocks return and follow-up system updates of closeout items.

• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• Highlight to Operations Manager for any irregularity in the warehouse.

• Ensure warehouse operations safety and security.

• Assist the Operations Manager in implementation of work improvement projects.

• Communicates with customer on operations and service issues.

• Other duties as assigned by Operations Manager.

Position-specific Responsibilities

• Required to work on bonded license operation.

Qualification Summary

Experience:

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position.

Education:

'O' levels or Diploma in Logistics, Engineering or Business Administration

Skills:

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.

• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports.

• Good to have experience in Tradenet, DG handling, Lean system & ISO.

• Good understanding Customer requirements for each account

• Proficient in MS Word, Excel, Powerpoint, Outlook etc

• Good leadership skills

• Able to use systematic approach in decision-making.

• Exhibit good judgment and understanding of issues.

Manage high standards of service and clinical quality in health screening projects including:

● Setting up and tearing down, and logistics for the projects.

● Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.

● Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.

● Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.

● Promotion of packages and add-ons to health screening participants.

● Generating and sending of medical reports to clients.

● Keeping the station areas clean and organized.

● Ensure optimal manpower utilization and coverage based on client load.

● Oversee all facilities and enhance the operating efficiency of the projects.

● Assist in the preparation and generation of corporate statistics and lifestyle surveys.

● Maintain client relationships and liaise with them for the renewal of health screening projects each year.

● Handle procurement of products/services, lab codes etc with effective cost savings management.

● Adequately stock supplies for the office, projects and activities.

● Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week

Working hours: Mon to Fri, 9am to 6pm

Job Description

Order Management

• Accountable for the end-to-end outbound and post-purchase customer experience for our online market/s.

• Liaise with the retail and customer service teams to ensure a seamless post-purchase customer experience.

Fulfillment and Warehouse Operations

• Delegate work, encourage and provide feedback to the team and be the "go to" person for inbound and outbound operations and quality checks.

o Ensure all orders are shipped out accurately.

o Work with our delivery partners to ensure orders are delivered on time.

o Ensure that the outbound team has the necessary supplies and equipment at all times to perform their tasks and duties.

o Together with the store managers, be responsible for ensuring stores are well stocked on time.

o Perform cycle count to ensure inventory is accurate.

o Receive, QC check and putaway incoming shipments in a timely manner.

o Ensure defects are processed in a timely and accurate manner.

o Conduct cycle counts, investigate inaccuracies and provide solutions to improve inventory accuracy and cleanliness.

o Develop and maintain processes to ensure inventory accuracy, inventory movement traceability.

Supply and Inbound Operations

• Coordinate the movement of goods from suppliers with the supply team and freight forwarders, ensuring timely, cost efficient delivery.

• Accountable for receiving shipments accuracy and reporting on any discrepancies.

• Generate reports on defects and QC checks to provide feedback to suppliers.

Vendor Management

• Develop and maintain strong relationships with 3PL and logistics service providers.

• Track and analyze costs associated with logistics and transportation and provide insights to management for informed decision-making.

• Resolve issues or disruptions in the supply chain promptly and effectively.

Studio General Management

• Oversee restocking of pantry and office supplies

• Assist in ad hoc duties and tasks pertaining to the Studio and Warehouse.

Other Responsibilities

• Lead business operations improvement initiatives.

• Assist in projects to support business plans.

Job Requirements

• 5 days work week

• Responsive to provide necessary support to the retail teams during store opening hours (Daily, 11am to 7pm). Off - in- lieu provided if needed to support after normal office hours.

• Minimum 3-year experience in relevant functions such as e-commerce operations, supply chain management.

• Minimum 1 year experience in a leadership position in relevant functions.

• Proficient in excel skills

• Prior experience in Shopify and project management are preferred.

• A go-getter and ready to make an impact

• Good team player, positive attitude to learning new skills

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Receiver to join our pre-opening team.

1. Job Purpose

The Receiver is responsible for the receiving of goods as required, to achieve the lowest cost solution at least risk and in adherence with Management and Company procedures.

2. Principal Accountabilities

2.1 Collates purchase requisitions to order office supplies

2.2 Receives ordered products and merchandise from the different suppliers

2.3 Monitor and coordinate deliveries of items between suppliers to ensure that all items are delivered to the restaurant on time

2.4 Review inventories and prepare purchase orders for required materials, goods and supplies

2.5 Coordinates with the Accountant for the approval of purchase orders and invoice payments

2.6 Physically check on the quantity and quality of each product received, comparing the quantity and specification of the product

2.7 Stores products properly in the allocated places

2.8 Administers a comprehensive inventory count on all products once every month and a full count at the end of each fiscal year

2.9 Maintain complete updated purchasing records/data and pricing in the system

2.10 Prepare and maintain weekly and monthly reports

2.11 Source, select and negotiate for the best shipment package prior to collection of goods

2.12 Performs other duties pertinent to this job as assigned.

3. Communication & Working Relationships

3.1 Interacts with different departments to ensure accurate requisitions

3.2 Follow-up with suppliers to guarantee prompt delivery of products

4. Knowledge, Skills, and Experience

4.1 Diploma or high school certificate

4.2 Minimum 1-2 years of experience within a purchasing/contracting environment

4.3 Experience in the area of intermediate negotiation and contracting.

4.4 Understand supply chain management

4.5 Knowledgeable of the rules governing public sector procurement

4.6 Excellent communication and customer service skills

4.7 Excellent computer skills (Microsoft Office)

4.8 Trustworthy

4.9 Excellent Organization skills

4.10 Ability to work in a team environment

4.11 Time management

5.Physical Requirements of the job

The job of the Receiver may require physical handling of products, including lifting and transportation

About Grasshopper

Grasshopper is a prominent technology provider headquartered in Singapore. We uphold core values of honesty, integrity, and teamwork, guiding our future success. Our cutting-edge, in-house technology places us at the forefront of electronic trading advancements.

About the role

As we continue to grow, Grasshopper seeks a Trading Operations Analyst to join the Operations team to play a crucial role in Grasshopper Asset Management's day to day trading activities. This role involves close collaboration with trading teams, middle office, brokers and other relevant counterparties whilst ensuring that our trading desks operate seamlessly and effectively.

Responsibilities:

• Work closely with different trading teams to ensure accurate and timely booking of trades, SBL, etc., and exception requests are handled promptly.
• Communicate with all counterparties and brokers to manage and facilitate various operations such as trade confirmation, SBL, settlements, reconciliations, corporate actions, cross border/ conversion, etc.
• Contribute to developing the new business plan/onboarding and map out the required controls and processes to support the project and deliver the operational services and/or functionalities.
• Escalate and resolve operational issues promptly
• Perform critical review of existing systems, processes & controls for continuous improvement
• Collaborate with the technology team on initiatives to improve processes or systems
• Maintain up-to-date procedures of the tasks covered with adherence to the company policies and various exchange rules as appropriate

Requirements:

• At least 5+ years’ experience in a similar role
• Strong knowledge and understanding of Capital Markets products, including Securities (Equities, Fixed Income, ETFs etc.) and Derivatives (Futures and Options), along with a comprehensive grasp of the trade and settlement life cycle
• Proficiency in Python is preferred for process automation/improvement, Excel proficiency is compulsory
• Willingness to provide support in the early hours to cover markets such as Australia and Japan
• Able to work on Singapore Public Holidays when required (off in lieu will be provided)

Key skills and competencies:

• Ability to multi-task and provide support to different trading teams
• Attention to detail with high personal standards for accuracy and quality of work produced
• Ability to independently follow up on assigned items proactively or determine appropriate steps for timely resolution.
• A solid team player with high energy and strong interpersonal skills
• Ability to execute complex/or non-standard requests
• Able to drive new operational projects and initiatives
• As the role will operate in a high-frequency trading environment, a high degree of flexibility is required to accommodate last-minute projects and ad-hoc requests where necessary

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Competitive compensation

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment. With more than 16 nationalities working in an open office, communication is essential to performance. We give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employee.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Risk Operations team is looking for an experienced Credit Operations Analyst to join an industry leading global credit operations team. As a Credit Analyst, you will execute operational processes and scale programs while devising growth friendly solutions that reduce Stripe’s credit risk.

Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Billions of dollars are processed by Stripe each year and the Credit Operations team works to ensure that exposure is minimised while facilitating company growth.

We are looking for someone passionate about commercial credit, the payments ecosystem, and has a strong desire to work collaboratively with peers and partners in the credit space while building and enhancing processes at scale. This person will work alongside a global team of analysts and build cross functional partnerships with engineering, strategy, sales, vendor management and more.

The right candidate for this role should have an understanding of general credit principals, risk management, and credit modelling. Successful candidates for the role will have a minimum of three years experience in credit operations within the payments, fintech, or financial service spaces.

What you’ll do

Responsibilities

• Work with merchants from successful venture-backed startups to well established institutions
• Complete in-depth credit reviews on merchants throughout their life cycle to identify credit concerns.
• Investigate and action/triage escalations across multiple channels while providing accurate and timely responses
• Own various operational processes that the team performs such as credit reviews and handling urgent risk-related escalations whilst upholding a strong commitment to process excellence and clear documentation
• Identify risk factors & trends and further report said trends to the wider risk team
• Utilize analytics to optimize strategies which can be enforced across the portfolio
• Maintain regular communication with cross-functional stakeholders
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
• Lead team work streams related to credit decisioning & accuracy, providing updates in team and org wide business reviews.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3 or more years of relevant experience with a solid understanding of general commercial credit principals.
• 1 or more years of experience leading risk related projects or initiatives working closely with cross-functional stakeholders.
• Experience using data to propose creative solutions to both tactical and strategic problems
• Creativity, a team-focused mentality, and effective problem solving skills
• The ability and desire to question the status quo
• The ability to approach challenges from a user perspective while being pragmatic and solutions oriented
• Deep empathy for entrepreneurs running a business and are motivated to solve problems to empower them

Preferred qualifications

• Credit experience in payments, e-commerce, or fintechs
• Experience designing credit/risk workflows, analyst tooling, and processes/procedural workflows
• Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

We have partnered up with our client who is one of the largest reputable Ship owner. We are looking for an Operations Manager, Dry bulk to join their expanding team in Singapore office.

The role:

• hands on end to end operations within the dry bulk space
• experience taking care of Handys and Supras, Project cargoes would be an advantage

What is expected of you:

• IMOS, Sedna experience and knowledge
• min 5 years experience within the Dry Bulk space as an operator
• sailing experience is an advantage
• a growth mindset

The benefits:

• a strong collaborative team between the Operations and the Commercial department
• potential career progression
• a competitive remuneration
• amazing working culture with a welcoming and inclusive set up

Reach out to find out more and we can discuss further in confidence.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Fresh graduates may apply for the role

• Working experience in IT infrastructure operation is an advantage

• 12 hrs shift working hours, (work 2 day, rest 2 days, time 8pm to 8 am or 8 am to 8 pm), allowances will be provided

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1.Job Purpose

The Head Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team

2.Principal Accountabilities

2.1 Greets guests, escorts them to tables, and provides menus

2.2 Manage waiting list and coordinate with Guest Relation Manager

2.3 Offer appropriate seating arrangements

2.4 Receive and record customers dining reservations

2.5 Set up dining rooms and make reservation arrangements

2.6 Ensure all orders are filled in a timely and accurate manner

2.7 Maintain clean and organized tables and work area

2.8 Observe proper grooming and personal hygiene at all times

2.9 Assist waiters and head waiters when needed

2.10 Ensure all guests receive positive and professional Greeting to the highest standards to exceed the customer's expectations

2.11 Handles guest problems and complaints

2.12 Manages the Hosts working schedules

2.13 Attend all regular departmental briefings and contribute to an open communication within the assigned team

2.14 Performs other duties pertinent to this job as assigned.

3.Communication & Working Relationships

3.1 Interacts with customers and shows willingness to serve them with a pleasant attitude

3.2 Communicate professionally with the supervisor in charge

4.Knowledge, Skills, and Experience

4.1 Minimum 3 years of experience in similar position in hospitality industry and fine dining concept

4.2 Fluent in English

4.3 Excellent communications and interpersonal skills

4.4 Basic computer skills (recommended to have previous experience in restaurant software)

4.5 Customer oriented with a positive attitude and smiling face

4.6 Friendly and approachable

4.7 Cooperative and self-giving team player

4.8 Ability and willingness to perform under stress

4.9 Positive and high energy level

4.10 A willingness to go the extra mile in ensuring guests' needs are met

4.11 A huge passion for customer service and hospitality

5.Physical Requirements of the job

The job of the Head Hostess/Host may require:

5.1 Covering different shifts and working during public holidays

5.2 Stressful conditions

5.3 Standing for long hours

Job Responsibilities:

1. Sales: Promote and sell skincare products to meet sales targets.
2. Product Knowledge: Stay informed about skincare products and trends to provide expert advice.
3. Customer Assistance: Help customers with their skincare needs and recommend suitable products.
4. Demonstrations: Show customers how to use skincare products through demonstrations.
5. Customer Relationships: Build good relationships by following up on their skincare needs.
6. Teamwork: Work with your team to provide a great shopping experience.

Requirements:

• Experience in the beauty or skincare industry, with a focus on sales and customer service.
• Leadership qualities with the ability to mentor and guide junior staff.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

We are looking for an Operations Executive to join us here in ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

The successful incumbent will be the point of contact with one of our Project Accounts, responsible for delivering administrative and operational related services to the client and associates.

The ideal applicant will be a meticulous, service driven and flexible problem solver and quick thinker.

Role Highlights

• Serve as primary contact for processing needs and handling inquiries from internal stakeholders (example: Recruitment Consultant / Key Account Manager), the client & associates
• Manage associates, execute their visa / permit applications and coordinating their logistics with travel agencies on flights and hotel bookings
• Facilitate and escalate immediately, any issues encountered by associates at immigration or otherwise, as and when required
• Manage ops deployment & roll calls and provide site covering
• Gather required information / data, prepare necessary paperwork, and schedule associates for their first day of work
• Process onboarding, offboarding, work on timesheets, attendance records, leave & benefits administration and provide deployment details to Payroll
• Track process changes and drive documentation updates according to directives
• Provide policy interpretation and advisory by clearly explaining policies related to Company’s and Client’s operations
• Works closely with the client and associates to maintain positive work relationships
• Maintains knowledge of legal requirements (example: Immigration Act, Employment Act) related to day-to-day management of associates
• Assist with any ad-hoc duties, projects, recruitment and activities as and when required

Profile and Experience

• Some experience in offshore project operations, immigration, or customer care is preferred
• A quick thinker and problem solver who is calm and possesses strong communication, critical thinking and analytical skills
• Possesses ability to build and manage relationships
• Ability to prioritize tasks with strong time management skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

Interested applicants, please apply

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

Job Purpose

The Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team

Principal Accountabilities

1. Greets guests, escorts them to tables, and provides menus
2. Manage waiting list as per brand guidelines
3. Offer appropriate seating arrangements
4. Receive and record customers dining reservations
5. Ensure all orders are filled in a timely and accurate manner
6. Maintain clean and organized tables and work area
7. Observe proper grooming and personal hygiene at all times
8. Assist waiters and head waiters when needed
9. Manage event related work including setting up tables of the restaurant
10. Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
11. Handles guest problems and complaints
12. Attend all regular departmental briefings and contribute to an open communication within the assigned team
13. Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

1. Interacts with customers and shows willingness to serve them with a pleasant attitude
2. Communicate professionally with the supervisor in charge

Knowledge, Skills, and Experience

1. Minimum 1-2 years of experience in similar position in hospitality industry, preferred but not limited to
2. Good in English
3. Good communications and interpersonal skills
4. Basic computer skills (Recommended to have previous experience in restaurant software)
5. Customer oriented with a positive attitude and smiling face
6. Friendly and approachable
7. Cooperative and self-giving team player
8. Ability and willingness to perform under stress
9. Positive and high energy level
10. A willingness to go the extra mile in ensuring guests' needs are met
11. A huge passion for customer service and hospitality

Physical Requirements of the job

The job of the Hostess/Host may require:

1. Covering different shifts and working during public holidays
2. Stressful conditions
3. Standing for long hours

Responsibilities

• Responsible for independently implementing standardized operations according to SOP and 6S standards, and guiding subordinates to complete orders on time to ensure delivery of orders;
• Responsible for dealing with problems in the delivery process, proactively reporting and timely obtaining solutions in case of problems that cannot be solved independently to ensure the timely flow of orders;
• Responsible for completing all kinds of orders in and out of the warehouse and delivery work on time, familiar with all kinds of operation requirements, and regularly summarize and classify the delivery situation, abnormal orders and other data, and timely feedback;
• Responsible for following up the progress of maintenance orders, sorting out and filing and handing over documents, and organizing inventory counting;
• Responsible for the daily work system optimization requirements, solve abnormal problems, optimize work efficiency;
• Responsible for 6S management on site and assist the person in charge.

Qualifications

• NITEC or above, logistics/supply chain management is preferred
• Have at least two years of warehouse related work experience, be skilled in operating office software, familiar with the operation process of warehouse entry and exit and basic computer operation;
• Open to candidates with no experience, but must be a graduate in logistics, supply chain management, or a related field.

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

· To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.

· Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.

· Knowledge of declaring Forms and COO is preferred

· Ensure all transactions are handled in an accurate, complete and timely manner

· Liaise with Shipping Line/Agent for freight quote & booking

Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling

Join a Leading International Bank – Elevate Your Career in Wealth Management

We are looking to connect with experienced and ambitious bankers ready to take their careers to the next level.

If you have a proven track record of acquiring and managing high-net-worth individuals (HNWI) and are eager to grow your portfolio or lead a team, we have an exciting opportunity for you.

What You’ll Do

Build and Grow Your Client Base: Acquire and manage relationships with HNWI clients by offering tailored financial solutions that meet their unique needs.

Deliver Tailored Wealth Management Services: Provide expert advice on investments, banking, and estate planning for both new and existing clients.

Stay Ahead of Market Trends: Actively monitor financial markets to keep clients informed and adjust strategies to optimize their portfolios.

Be a Trusted Advisor: Maintain strong client relationships through exceptional service, regular reviews, and personalized financial plans.

What We’re Looking For

Relationship Manager with Proven Success: You are currently a Relationship Manager with a strong track record of managing HNWI clients and delivering customised financial solutions.

Product and Market Expertise: You possess in-depth knowledge of wealth management products, services, and financial markets.

Entrepreneurial and Client-Focused: You have an entrepreneurial mindset with a passion for client success and a results-driven approach.

Client Acquisition Skills: Experience in bringing a client book is a strong plus, but we also value your ability to identify and bring in new clients.

What We Offer

Unrivaled Global Platform: Access a world-class suite of banking and wealth management products to better serve your clients.

Competitive Rewards: Attractive base salary, performance bonuses, and long-term incentives for outstanding results.

Your Qualifications

Minimum of 5 years of experience in wealth management.

Strong knowledge of wealth management products, services, and financial markets.

Proven ability to manage relationships with HNWI clients and provide tailored solutions.

Entrepreneurial, self-motivated, and driven to succeed in a dynamic environment.

Reg No. R22104718

BeathChapman Pte Ltd

Licence no. 16S8112

Job Responsibilities:

• Building, testing, and delivering lifecycle messages to enable marketing initiatives and objectives.
• Executing messaging optimization and adopting best practices.
• Running split and multivariate tests, ensuring test protocols minimize bias.
• Coordinating with market strategists in creating and managing marketing campaign processes to drive video content engagement from subscribers.
• Creating and managing project plans with clearly defined deliverables and resources, coordinating work streams and dependencies, tracking and communicating progress, identifying obstacles, and ensuring they’re addressed.
• Monitoring messaging programs and campaigns and mitigating or flagging issues to partners.
• Trafficking messages utilizing targeting capabilities.
• Implementing and auditing all analytic encoding to enable messaging effectiveness.
• Driving messaging reporting and running ad hoc analysis when requested.

Basic Requirements:

• Degree in Technology, Marketing, or any related discipline.
• 4+ years in marketing executing CRM/Lifecycle channel optimization and insight.
• Must have working knowledge of SQL and template scripting (e.g., AMPscript, Liquid).
• Must have working knowledge of Salesforce Marketing Cloud, Braze, and/or other lifecycle marketing platforms, ideally certified in one main platform.
• Experience in email, push, SMS, in-app messaging channels and platforms.
• Understanding and administration of message experimentation best practices.
• Attention to detail, with an ability to identify issues and implement remedies.
• Proficiency in building HTML emails from asset files, making message template adjustments, and articulating more complex needs to developers.
• Analytic orientation and curiosity, using insights to drive your next course of action.
• Superior presentation, communication, and documentation skills.
• Ability to multitask, handle simultaneous projects, exceptional problem-solving skills, and display composure under stress.
• Self-motivated, with a drive to exceed user expectations and enable partner marketing teams.
• Superior stakeholder partnership management via a consultative approach.
• Working knowledge of agile methodologies and of Jira/Confluence.
• Working knowledge of email and mobile channel best practices.
• Ability to be on-call when high-priority business needs necessitate.
• Experience supporting a regionally distributed stakeholder team.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities

• Plan and implement the development of New Product Introduction (NPI) builds and ensure these products transition to production according to specific cost, quality, and capacity goals to satisfy customer's demand.
• Align with Customer to achieve both internal team and customer's target.
• The lead and communicator between customer and internal team to achieve mass production goals.
• Lead cross-functional teams within internal team to prepare for production ramp and product transitions.
• Drive ramp readiness with internal teams as well as external partners (i.e. material availability, capacity readiness, transition plans).
• Drive cross-functional teams to optimize the supply chain for specific strategic reasons, while accounting for risks, changes in schedule or demand.
• Provide support for products in a sustaining environment.

Qualification:

• Min. Bachelor's degree in Engineering or Science, knowledge in manufacturing process is an advantage.
• Opportunity to be expat based 85% deployment in China.
• Excellent communication and negotiation skills.
• Ability to distil complex issues and detailed analysis into simple, structured frameworks with concrete action plans.
• Strong relationship-building skills and experience working closely cross functional teams.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431