Key Responsibilities

• Monitoring our live telemedicine services
• Analysing performance KPIs to maintain and improve our service standards
• Onboarding locum doctors to our telemedicine platform
• Providing live operational support to our internal and external stakeholders
• Troubleshooting basic technical issues relating to our telemedicine services
• Assisting with overall operations needs

Qualifications & Requirements

• Diploma with working experience in the healthcare industry preferred
• Excellent communication and interpersonal skills
• Proactive and solution-oriented
• Able to multitask and prioritise efficiently
• Open to working staggered shifts, including weekends and public holidays
• Pleasant and cheerful personality

You will also get to enjoy the following:

• Healthcare and insurance benefits
• Incentives for good individual and team performances

Why Join Us?

We are A GREAT & BEST PLACE TO WORK! 92% of our employees say we are a great place to work compared to 53% of employees at a typical Global company. While people are at the centre of what we do as an organisation, we can only do so if we do right by our people. And we know we can only get better by bringing in talents like you to grow together as we strive to become the healthcare provider and the employer of choice.

If you join us, you will become part of a diverse and inclusive team of passionate healthcare and technology professionals, a number that has been growing since we started in 2017. As we embark on our growth plan in the region, we will more than double our team as we move into 2023. Our team is led by some of the most experienced individuals in their respective fields.

What should you do next?

Go to our career page at tinyurl.com/wcgcareers, hit the apply button and we will be in touch!

We are seeking a detail-oriented and analytical Finance Operations Associate to join our finance team. The Finance Operations Associate will be responsible for performing various financial tasks to support the company's finance operations. This role involves assisting with financial transactions, reconciliations, reporting, and ensuring compliance with financial policies and procedures. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities:

Administrative Duties:
Provide administrative assistance to the sales designer team.
This includes but is not limited to settlement of invoices, data entry of coversheets to calculate commissions, scanning documents onto cloud software and managing paperwork.

Accounts Payable and Receivable:
Process invoices, verify accuracy, and ensure timely payments to suppliers.
Prepare and send invoices & receipts to clients/customers, track receivables, and follow up on outstanding payments.

General Ledger Maintenance:
Maintain accurate and up-to-date bank records.
Reconcile accounts and assist our accountants with month-end and year-end closing processes.

Reports & Data Submission:
Timely submission of data required by management and assist in providing accurate information for report drafting.
Prepare financial reports and analysis to support decision-making and financial planning activities.

Cash Management:
Monitor cash flow and ensure sufficient funds are available for daily operations.

Process Improvement:
Identify opportunities to streamline financial and administrative processes.
Recommend and implement improvements to enhance efficiency, accuracy, and productivity.
Stay updated on financial regulations and best practices to ensure compliance and mitigate financial risks.
Support ad-hoc financial projects and initiatives as assigned by management.

Requirements:

• At least a Diploma or equivalent in Finance, Accounting, or related field
• Fluent in written and spoken English
• Meticulous and responsible
• Proficiency in basic software functions, example: Google Drive, Microsoft Office
• Basic accounting knowledge
• Ability to work independently and collaboratively in a team environment.
• Excellent communication and interpersonal skills.
• Prior administrative or finance experience is advantageous
• Experience in Xero software is advantageous

Join our dynamic finance team and play a key role in supporting the company's financial operations and success.

Find out more about our company here:

https://www.lemonfridge.sg/

https://www.instagram.com/lemonfridgestudio/

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a dynamic and experienced individual to join our team in the vendor and contract management role. You will play a crucial role in managing the correspondence and liaison with relevant vendors to ensure the strategic and operational needs of the hospital are met. You will manage vendor contracts efficiently and effectively to achieve said strategic objectives by overseeing vendor relationships and contract management processes, including vendor selection and management. You will support the drafting of service level requirements and the scope of work for ensuring compliance with hospital policies and regulatory requirements. You will also monitor contract performance and KPIs, addressing any issues in a timely manner.

Additionally, you are expected to oversee the day-to-day operations upon EGH’s opening.

Requirements:

• Bachelor’s Degree preferably in a health-care related discipline with at least 2 years of working experience
• Proven experience in vendor and contract management, preferably in a healthcare or hospital setting
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a dynamic and experienced individual to join our team in the food services role. In this role, you will be instrumental in supporting the set-up and management of all aspects of food services operation to ensure the delivery of high-quality and nutritious meals to patients, staff, and visitors. You will assist to develop and implement food service policies and procedures in compliance with health and safety regulations, managing budget and financial aspects of food services operation, collaborating with nutritionists and dietitians to plan menus that meet patients’ dietary needs, and assist in overseeing the procurement of food and supplies.

Additionally, you will support in managing and training the food services staff, ensuring that they adhere to food safety standards and provide excellent customer service. You will also be involved in developing and implementing initiatives to improve the quality and efficiency of food services operations, such as implementing new technologies or sustainable practices.

Requirements:

• Bachelor's Degree in Dietetics and Nutrition, Food Service Management, Hospitality or equivalent with at least 2 years of working experience
• Proven experience in food services operation, preferably in a healthcare or hospital setting
• Comprehensive knowledge of food safety regulations and sanitation practices
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

• Bachelor’s Degree in computer engineering/ Banking & Finance or related field
• Proven working experience in operation administrative functions equivalent role with at least 6 to 9 years relevant experience in Banking and Finance
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong attention to details, excellent analytical and problem-solving skills
• Experience in financial lifecycle primarily in procure to pay process
• Experience in vendor management to deal with external vendors
• Testing or quality certifications will be preferred
• Must display a high level of professional judgment, commitment, integrity, and teamwork

Position Summary

To be responsible for the daily operations functions including but not limited to orders processing, generating invoices and delivery notes, stock inventories, stock movements, custom clearance and all administrative support as well as routine office related functions.

Responsibilities

• To handle all internal and external customers’ queries and requests such as stock availability and costing
• To process purchase orders based on instructions received from various sales divisions
• To generate invoices and delivery notes with high level of accuracy
• To liaise with warehouse on delivery requests
• To investigate invoice claims and prepare credit notes as and when applicable
• To manage any sales returns / repair transactions as and when necessary
• To be responsible for custom clearance of all exports / imports
• To ensure accuracy of deliveries and the traceability of the deliveries
• To assist in perpetual inventory checks and to investigate any document discrepancies
• To ensure all stock movements are updated in ERP system
• To ensure compliance to the rules and regulations of all order processing
• To perform any other work as and when required

Requirements

• More than 2 years working experience in Purchasing or Logistics preferred, but not compulsory as training will be provided
• Knowledge of SAP and Sage X3 will be an added advantage
• A team player with ability to work with minimum supervision
• Ability to multi task and handle pressure
• Immediate availability preferred

Benefits

• Attractive remuneration package
• Career development opportunities
• Five-day work week
• Medical benefits

Additional Information

Thank you for your application and we regret that only shortlisted candidates will be notified.

• Responsible for the daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

KEY SKILLS, COMPETENCIES & BEHAVIOURS

• Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am

Job Description

At 1-Group, we have an inclusion work environment that respects, empowers and rewards. We’re seeking like-minded individuals with a curious mind, kick-ass attitude, and a passion for creating extraordinary brands and memorable guest experiences to join our tight-knit team of beautiful, hardworking and fun-loving folks.

As the saying goes, ‘Good things come to people who wait, but better things happen to people who go out to get them’.

Operations Manager is responsible and accountable for the productivity, efficiency and financial performance and takes the full ownership of all the business units within the assigned Business Portfolio. The incumbent is to comply and adhere to the operational and administrative functions as stipulated in this job description but not limited to. He/she reports to the Executive Director on all matters and is expected to maintain professional conduct in line with the company’s policies and procedures at all time. It is constitutive that the incumbent support or assists and work cohesively with the respective Collective Leadership at group and function level. Finally, the incumbent is expected to embrace and practice one of the company’s success factors which is Collective Leadership management culture in decision making process.

KEY ADMINISTRATIVE FUNCTIONS

1. OPERATION PERFORMANCE

• Monitoring outlet performance on social media on a daily basis and implement ongoing strategy to maintain positive brand image.
• Populate and analyses guests’ feedback to identify and strategize room for improvement.
• Analyses daily sales performance to identify under performance area and presents improvement strategies.
• Prepares information to disseminate to team during weekly management meeting in terms of overall sales performance, COGS, Finance, Sales, Marketing and Human Resource. Chair weekly Management meeting and represent business unit in HOD and different group level meeting.
• Follow up with respective Key Managers assigned to various responsibilities business concepts itself, concierge, delivery, dining and wine.

2. LEARNING AND DEVELOPMENT

• View learning as never ending process and life long journey, it requires continuous effort to sharpen the saw.
• In consultation with HR department, ensure new hired team member go through the structured 1-Group Training Outline and complete the OJT schedule.
• Develop, monitor and schedule OJTs in compliance with HR policies and procedures for all staff to ensure that they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.
• Regularly monitor and conduct training needs analysis of staff to identify improvement needed for their personal development towards achieving company’s objectives.

3. PEOPLE MANAGEMENT

• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Be the outlet’s ambassador in promoting open discussion, collective leadership and equal opportunity among all staff.
• Ensure that all staff are kept updated on new company’s policy & procedures and briefed on the company’s vision & mission.
• Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Monitor staff scheduling and maintain labour cost as per budget.
• Participating in HR recruitment processes in accordance to stipulated policies and procedures.
• Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.
• Accountable for submission and accuracy of staff timesheet to avoid dispute.
• Weekly 1:1 with Key managers & supervisor to discuss on their responsibilities, KPI, and completing the necessary appraisal.

4. EVENT MANAGEMENT

• Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.
• Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event’s requirements.
• Coordinate with Senior Team members on manpower requirement and arrangements.
• Conduct personally or assign a 2IC manager for the pre event briefing with Event Coordinator and event’s client to ensure all requirements are met to client’s satisfaction (BIBOL).
• Conduct pre event briefing with team members on event’s requirements, special requests, service sequence etc

5. SALES & MARKETING PLANNING AND STRATEGY

• Work closely with marketing team to develop plans and strategy to drive revenue, footfall and increase brand awareness which are align with the Group Vision Mission, Business Vision Mission, VPC, USP and Brand Pillars.
• Driving Offline and Online business and marketing strategy with internal and external partners.
• Ensure that marketing team update social media presence and all comments and feedbacks are responded timely and accordingly, in a professional manner.
• Coordinating with marketing team to ensure that all promotional aspects or materials are accurate and posted respectively within timeline.
• Disseminate information and mechanics on marketing drives with team members to ensure operational follow ups are executed.

6. FINANCIAL MANAGEMENT

• Prepares daily and monthly revenue targets to be submitted to finance department.
• Review monthly P&L with finance team, evaluate fix & non-fix cost, EBITDA and NETT PROFIT.
• Ensure sales transactions are carried out in accordance to company’s policies and procedures.
• Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list
• Ensure that the Cost of Goods are monitored and maintained accordingly through authorized procurements, submission of invoices to Finance and updating of Eatec.
• Generate Product Mix daily, weekly or monthly where deemed necessary to monitor discrepancies and analyse items sales performance.
• Responsible for accurate configuration of Agilisys.
• Approve and review business petty cash claims.

7. REPAIR & MAINTENANCE

• Conduct periodical checks and walk through on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance maintaining the aesthetic look.
• Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

A glimpse of what you’ll do:

• Management of administration and support of the Authority’s IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority’s IT applications and services.
• Develop guidelines, process, and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

What you’ll need:

• Bachelor’s degree in Computer Science, IT, or equivalent fields.
• Minimum 3 years (or 5 years for Senior Subcontractor) of relevant experience in performing the Role.
• Development experience with RPA Programming, budget management, incident management handling, account access management and KPI reporting.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

Responsibilities:

• Daily planning, routing and scheduling of trucks to optimize resources
• Coordination of customers’ requirements from the portal.
• Secure best fit hauliers for trucking jobs
• Achieve high service standards for all customers
• Manage customers’ and Hauliers’ expectations and requirements
• Basic reporting on the job progress
• Dispute resolution between hauliers and customers
• Review pricing upon job completion for finance billing
• Any other ad-hoc duties will be assigned by supervisor

Requirements:

• Minimum Diploma in Logistics or Maritime Studies or in a relevant discipline
• Fresh graduates in a relevant discipline are welcome to apply
• Minimum 2 years’ experience in customer service and operations in the freight forwarding & logistics industry are preferred
• Excellent verbal and written communication skills
• Strong negotiation skills, with ability follow-through on client contracts
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated, goal-oriented and a team player
• Able to work 5.5 day work week

JOB SCOPE:

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting and arranging furniture and equipment.

· Simple administrative and office work.

· Assisting with the preparation of equipment, apparatus and substances for laboratory lessons.

· Any other assigned duties

REQUIREMENTS:

· Understanding of Basic English.

ADDITIONAL INFO:

· Contract type: <6 months contract

· Working hours and days: Monday to Thursday (1030am to 8pm) Friday (11am to 8pm)

· Date of commencement: Immediate

· Working location: East (Kembangan MRT)

BENEFITS:

· Attractive salary

· Comprehensive medical benefits

· Leave benefits

· Training and Professional Development

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

The Senior / Executive will be responsible for the daily operations of SingHealth’s research facilities and attend to daily queries from research staff. You will arrange the necessary logistics and processes for new investigators and departments moving into SingHealth Research Facilities and ensure the proper return of laboratory or office space when they vacate the premises.

You will assist in the preparation and renewal of licenses, sub-tenancy and service agreements. You will be responsible for the purchase of equipment and consumables, renewal of equipment service contracts and other services, as well as the processing of such invoices. You will also manage requests for card access to research facilities.

You will also be responsible for ensuring that the laboratories under the jurisdiction of the Office of Research are fully compliant with safety regulations and SOPs. You will need to maintain all laboratory-related licenses and permits as well as update chemical inventories in the laboratories. You will need to ensure that regular inspections of the laboratories are conducted and rectify any issues raised from the inspections.

Job Requirements:

• Degree, preferably in Biomedical Science or related discipline with 4 years of relevant work experience
• Experience with laboratory or facility operations
• Candidates with laboratory safety training and/or experience are preferred
• Highly motivated individual with strong interpersonal skills and ability to establish effective and positive working relationship with diverse groups of people
• Good command of written and spoken English and ability to work independently
• Good organisational and analytical skills with an eye for detail
• Must be fully vaccinated against COVID-19

Responsibilities

• Leading and managing a team of planners for the day-to-day operations

• Resolve day to day operational issues with the staff

• Oversee the daily operations to ensure smooth functioning in the process

• Keep track of daily/weekly/monthly schedule, attendance, leave schedule and duty schedule

• Oversee the scheduling regular maintenance on all vehicle

• Shifting of scheduling based on day-to-day requirements

• Handle calls from drivers pertaining to any accidents or vehicle breakdown

• Verification of all ad hoc bus driver timesheet submission

• Assignment of subcontracts for outsourcing jobs

• Perform miscellaneous duties as assigned

Requirements

• Bachelor’s degree/Diploma in a relevant discipline

• Has relevant experience related to transport or bus operations

• Independent, focused and driven

• A team player with a strong sense of responsibility

• Ability to work independently with minimum supervision, multitask and work well in a fast pace environment

• Valid class 3/4 driving licence

• Able to work under pressure

• Proficient in Microsoft Office

Job Responsibilities

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements

• Candidates must possess at least a Diploma with 1 year working experience or A-levels with 1 year IT related working experience (IT call centers/helpdesk)
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Others

• Kaki Bukit
• 8.30am-5.30pm/9.30am-6.30pm

Reporting to the GM, the Operations Executive’s primary responsibility is to oversee and ensure smooth the day to day operations of the company, and support the company to hit growth targets and sales goal.

Job Responsibilities:

Inventory

• Update, maintain and keep accurate inventory records in system on a consistent basis.
• Monitor stock depletion and manage weekly stock withdrawals from external (bonded) warehouse to ensure optimal stock level at all times.
• Process stock transfers (consignment/ collection) and goods returns.
• Verify the accuracy of stock movements by conducting detail audits of the inventory on a regular basis.
• Report stock loss/ damage; investigate inventory errors and reconcile stock discrepancies in a timely manner.
• Track goods returns, investigate all the potential causes and suggest corrective measures for improvement.
• Oversee quarterly stock take.
• Work closely with warehouse team to create and implement effective inventory control procedures.
• Work closely with purchasing team to ensure stock sufficiency.

Operations

• Oversee daily business operations and addressing operational issues.
• Supervise warehouse and logistics team, including fleet and warehouse management, and backup when required.
• Responsible for enforcing company policies and procedures within the office.
• Liaise with different departments to improve performance and work efficiency.
• Evaluate current work processes and recommend improvements.
• Develop and maintain standard operating procedures and operational guidelines for staff.
• Educate operations team on best practices, company policies and service excellence standards.
• Ensure warehouse and fire safety are compliant with government regulations.
• Oversees warehouse/logistics equipment, property management and maintenance.
• Support the Sales and Marketing team in implementing activities and event-related operational requirements.
• Generate operational reports for management as needed.
• Other ad-hoc duties assigned.

Skills and personal qualities:

• Communicating clearly in both oral and written form
• Paying attention to detail so that operations run smoothly
• Prioritizing so that the most important matters are attended to quickly
• Exhibiting good organizational abilities in order to keep everything on track
• Possessing a goal-oriented mentality to always be on the lookout for ways to make the company more efficient
• Grasping numerical concepts in order to interpret data and make sound decisions
• Knowledge of Microsoft Dynamics 365 Business Central is a plus.

FamilyNexus @ Our Tampines Hub (FamNex@OTH) is a one‐stop wellness hub to integrate health and social services for families. It will host self-help resources for families, consultation rooms for health and social services, as well as activity spaces for conducting group activities for children, couples and families.

You will be based at FamNex@OTH and play a key role in engaging families and caregivers residing in the eastern region and connect them to FamNex@OTH’s services/activities/resources to support their health and social care needs. You will also be responsible for providing efficient and effective integrated person-centred health and social care, encouraging residents towards healthy lifestyle changes, as well as ensuring residents’ care is coordinated and delivered. This includes maintaining updated documentation of care plans, post-intervention follow-ups, and engagements with residents and/or caregivers.

You will support the implementation of FamNex@OTH, such as working closely with health and social care providers to support the preparation and smooth execution of services and activities. You will also assist in data collection, reporting of key performance indicators and coordinating and supporting other operational activities such as meetings and writing of reports.

Job Requirements:

• Diploma or Higher NITEC / NITEC / GCE ‘N’ / ‘O’ / ‘A’ Level with at least 6 years of relevant experience
• Operational experience in and knowledge of health, social and community care sectors
• Good verbal and written communication skills
• Good team player, energetic, personable and able to empathise and relate to others
• Independent and able to demonstrate critical thinking
• Proactive and able to adopt a variety of coaching methods, as suited for different patient profiles
• Able to be work on Saturdays
• Must be fully vaccinated against COVID-19

Job Responsibilities

• Assisting Operations Managers with responsibility to the Region in performing day- to-day operational tasks for those Clients assigned to the Operations Manager.
• Receive shipment information from clients (invoice, HAWB, PL, Datasheets, etc).
• Process shipment documents.
• Tracking of shipments in different web pages (DHL – FedEx – UPS) or with agents in different countries or direct contact with other offices.
• Coordinate phone calls with agents to solve issues if needed
• Data entry – create shipments and upload shipments information to company’s operative system
• Gather and save documents related to shipments on files and internal system
• Keep information updated in IT system
• Include fees for shipments in IT system
• Keep files updated.
• Provide reports as per Ops Manager requests in regards with shipments status or any matter.
• Maintain regular communication with Agents within the region and with the other regional offices
• Preparation of regular reports as per Client specific needs
• Input and maintain accurate data in internal IT systems – both web based as established by corporate policy/procedures and per system requirements.
• Escalate to Ops Manager for any situation / issues when it cannot be resolved directly or if the issue requires strategic guidance/decision
• Support on the preparation of QBRs
• Manager support. o Prepare reports as per Ops or Regional Manager’s request. o Administrative and operational activities as per company needs.

This position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.

Requirements

• Fresh Diploma or Degree in Logistics/Shipping
• Min. 1-2 years of Shipping Logistics experience / import-export shipping.
• Proficient in MS Office & MS Outlook
• Fluent in English communications due to email correspondences.
• Comfortable working in a relatively small organization.
• Is responsible, proactive, and organized.

Others

• Woodlands
• Monday to Friday, 9am – 6 pm, Friday - WFH arrangement

Principal Duties & Responsibilities

• Manage day-to-day operations and deployment of security personnel to the allocated sites
• Plan duty roster for allocated sites, work closely and coordinate with each site for manpower forecasting, and planning for Relief Security Officers when necessary
• Provide support for Operations Managers and Site in-charges, and assist in handling complaints or operational issues. Willing to stand-in as Security personnel if needed
• Conduct on-job-training (OJT) and duties as required by clients for new hires and existing staff
• Coordinate with management team and clients' management to ensure customer satisfaction
• Carry out investigation and prepare reports
• Conduct rounds and checks at sites to ensure performance standards and compliance of staff, and obtain feedback from clients via weekly meetings
• Attend weekly meetings and propose service improvements to clients, and prepare periodic reports to the management
• Maintain and update proper documents, at sites and in office
• Any other duties related to the operations of the sites

Qualification & Experience

• Preferably certified with Diploma in Security Management or, minimally possess Advanced Certificate in Security Supervision
• At least 2 years of experience holding higher or equivalent position in the same trade
• Valid PLRD license, SS and above preferred
• Proficient in Microsoft Office
• Must be Operational Ready at all times (even on off days)

Other Information

• Transportation allowance and mobile phone reimbursement available
• Birthday incentive

Reporting to the F&B Director, this role will operational procedures across the different outlets/brands adhered to company and governing regulations.

Key responsibilities

Operations

• Ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and governing policies & procedures.
• Assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
• Delegate responsibilities to the team and ensure completion of tasks
• To represent the F&B department on the hotel's executive committee in the absence of the F&B Director
• Ensure that corrective actions be taken where necessary by Outlet Managers, Banquet Operation Manager and respective Head Chefs upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and be available and on duty during peak periods and practice hands on management style.
• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the Food & Beverage operations.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. To ensure that these incidents are logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• To be demanding and critical when it comes to service standards.
• To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

Financial

• To reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

• To ensure that all departmental operations manual are prepared and updated as assigned.
• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
• To conduct daily operations briefings with Outlet Managers and Food & Beverage Meeting in the absence of Director of Food & Beverage and Executive Assistant Manager.
• To ensure that all meetings are well planned, efficient and results oriented.
• To ensure that deadlines on all projects are met.
• To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.

Requirements

• Diploma/degree /professional certificate in hotel management/F&B management from SHATEC or other recognized institutions
• WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
• Other existing and/or new Workforce Skills Qualifications (WSQ)
• 3-4 years’ managerial experience in Food & Beverage/Hotel industry
• Adept at work in a fast paced environment
• Able to communicate fluently to execute upselling techniques

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Job Description

Contract Duration: 12 months

Working Location: City Hall MRT

Working Hours: Mon – Fri (9:00am – 6:30pm)

Job Scopes

· Coordinate the development and maintenance of facilities and exhibitions

· Liaise with vendors/contractors for projects and works

· Liaise with partners for exhibitions

· Manage end-to-end process for exhibitions such as handling queries on bookings, conduct recces with contractors and prepare paperwork for procurement and billing

· Manage and prepare rosters

· Liaise with contractors to ensure smooth operations

· Assist with monitoring budget and record keeping of key details and administrative procedures

Job Requirements

· Minimum Diploma holders in any fields

· Working experience in estates/facilities management, project management, or any other relevant experience

Interested candidates, please click “Apply Now” or send your resume to [email protected]

Alvin Chin

Outsourcing Team

BGC Group Pte Ltd

EA License Number: 05C3053

Responsibilities

• Leading and managing a team of planners for the day-to-day operations

• Resolve day to day operational issues with the staff

• Oversee the daily operations to ensure smooth functioning in the process

• Keep track of daily/weekly/monthly schedule, attendance, leave schedule and duty schedule

• Oversee the scheduling regular maintenance on all vehicle

• Shifting of scheduling based on day-to-day requirements

• Handle calls from drivers pertaining to any accidents or vehicle breakdown

• Verification of all ad hoc bus driver timesheet submission

• Assignment of subcontracts for outsourcing jobs

• Perform miscellaneous duties as assigned

Requirements

• Bachelor’s degree/Diploma in a relevant discipline

• Has relevant experience related to transport or bus operations

• Independent, focused and driven

• A team player with a strong sense of responsibility

• Ability to work independently with minimum supervision, multitask and work well in a fast pace environment

• Valid class 3/4 driving licence

• Able to work under pressure

• Proficient in Microsoft Office

Lucence is an international genomic medicine company focusing on personalizing cancer care through novel tests for cancer detection and treatment. We are headquartered in Singapore with offices in Hong Kong, Suzhou and San Francisco.

Learning Outcomes

The learning outcomes aim to equip the Operations Intern with a well-rounded skill set, combining technical knowledge of facilities management with essential soft skills like communication, problem-solving, and project management. This experience should prepare the intern for future roles in operations or facilities management.

Some of the key areas you will be involved in include:

· Assist in the day-to-day management of office facilities, ensuring a safe, clean, and well-maintained working environment.

· Conduct regular inspections to identify maintenance needs and coordinate with relevant vendors or service providers to address issues promptly.

· Maintain an inventory of office supplies, furniture, and equipment.

· Monitor stock levels, place orders, and coordinate deliveries to ensure seamless availability of resources.

· Communicate with external vendors and service providers for facility-related services.

· Obtain quotes, negotiate contracts, and ensure that services are delivered in accordance with agreed-upon terms.

· Proactively identify areas for improvement in office facilities management processes.

· Propose and implement solutions to enhance efficiency and cost-effectiveness.

To be a good fit for this role, you would have:

· Pursuing a degree in a related field (e.g., biological sciences, molecular biology, genetics, manufacturing, and IT) is a plus.

· Strong interpersonal and communication skills, and the ability to lead and work with others in a positive and collaborative manner to set and meet organizational goals.

· Strong and collaborative work ethic; must be a self-starter and persistent in achieving objectives to support company’s scientific and business goals.

· The ability to work well in a small team setting, with ability to work independently and collaboratively, while meeting scheduled deadlines in a fast-paced environment.

· To be highly organized with exceptional attention to detail.

Please send your CV to [email protected] indicating the position you are applying for in the subject line. In addition, get creative and tell us in the email in less than 100 words (in any language you like) why you think you will be a right fit for Lucence. Don't limit yourself to a job description or job title, the world needs every skill you have.