About our client: Our client is one of the leading bulk logistics service providers in Singapore.

About the role:

• Handle ISO tank operation matters
• Coordinate and prepare documents for import/export, transshipment operations and orders handling for local and overseas customers
• Liaise with agents, haulers, forwarders and customers
• Arrange invoices and payment matters
• Other ad hoc duties and initiatives assigned

About you:

• Tertiary qualification – ITE or Diploma
• Good communicator and fluent in English (oral and written)
• Good IT skills
• Self-motivated and ability to perform under pressure
• Strong team player with good initiative and ability to work independently

Other:

• Work location: North
• Work hours: Monday to Friday (9am to 6pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Attachment Description

The trainee will supervise day-to-day operations across all organizational levels. Managing quality assurance programs and hiring and training staff are among their responsibilities. In order to guarantee that everyone does their work on time, an operations manager also plans process enhancements.

Specific Responsibilities

1. Make sure every operation is conducted in a sensible and economical manner.

2. Enhance the procedures, methods, and best practices of operational management.

3. Plan inventory, make material purchases, and monitor warehouse productivity.

4. Assist the organization in maintaining legally compliant practices.

5. Create both operational and strategic goals.

6. Analyze financial information and use it to increase profitability.

7. Control projections and spending.

8. Keep an eye on production KPIs and carry out quality controls.

9. Employ, educate, and manage personnel

10. Look for ways to improve the level of client care.

Technical Skills and Competencies

1. Planning and Development

2. Communication skills, Team Management & Monitoring 3. Product Knowledge Training

4. Training and Supervisory skills

5. Customer Service

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.

Join our dynamic team as a Security Operations Executive and thrive in a fast-paced environment dedicated to securing our clients' assets. You'll play a vital role in coordinating personnel, ensuring adherence to standards, and proactively identifying areas for improvement.

Key Responsibilities:

• Manpower Management: Manage the deployment and daily operations of security personnel at assigned sites.
• Planning and Optimization: Forecast site needs, plan duty rosters, and prepare for contingencies with meticulous attention to detail.
• Client Support: Be a reliable support system for Operations Managers and site supervisors, actively assisting with concerns and issues.
• Mentorship and Training: Facilitate on-the-job training for new and existing security personnel, ensuring competence and knowledge retention.
• Client and Management Collaboration: Foster positive relationships with client management, regularly propose service improvements, and deliver detailed reports.
• Investigative Proficiency: Conduct thorough investigations and prepare comprehensive reports on incidents or concerns.
• Standards and Compliance: Ensure personnel performance adheres to established standards, conduct site checks, and solicit client feedback through regular meetings.
• Continuous Improvement: Actively identify opportunities for service enhancements and present them to the management team.
• Documentation and Reporting: Maintain accurate and updated documentation for both onsite and office records.
• Adaptability and Flexibility: Be prepared to perform additional duties related to site operations and respond with initiative to unexpected situations.

Qualifications:

• Diploma in Security Management preferred, minimum of Advanced Certificate in Security Supervision acceptable.
• 2+ years of experience in a similar supervisory role within the security industry.
• Valid PLRD license (SS and above preferred).
• Proficiency in Microsoft Office suite.
• Excellent communication, interpersonal, and organizational skills.
• Strong analytical and problem-solving abilities.
• Meticulous attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Operational readiness, including responsiveness even outside regular working hours.

Job Description

Contract Duration: 12 months

Working Location: City Hall MRT

Working Hours: Mon – Fri (9:00am – 6:30pm)

Job Scopes

· Coordinate the development and maintenance of facilities and exhibitions

· Liaise with vendors/contractors for projects and works

· Liaise with partners for exhibitions

· Manage end-to-end process for exhibitions such as handling queries on bookings, conduct recces with contractors and prepare paperwork for procurement and billing

· Manage and prepare rosters

· Liaise with contractors to ensure smooth operations

· Assist with monitoring budget and record keeping of key details and administrative procedures

Job Requirements

· Minimum Diploma holders in any fields

· Working experience in estates/facilities management, project management, or any other relevant experience

Interested candidates, please click “Apply Now” or send your resume to [email protected]

Alvin Chin

Outsourcing Team

BGC Group Pte Ltd

EA License Number: 05C3053

Job Description:

• Oversee the smooth operation of the clinics in providing patients with the following services:

a) Counter Services

• Registration and Queue Management System
• Billing and Payment Collections
• Scheduling of Follow-up Appointments

b) Clinic Services

• Performing patient care activities and services such as Eye
• Evaluation Tests, Instillation of Eye Drops and giving health advice to patients/family on basic eye care
• Liaise with doctors, nurses and internal departments on clarifications on patient matters
• Assist the doctors in the consultation rooms during clinic session such as preparation of necessary clinical documents and assisting patients during the eye examination
• Conduct daily inventory checks on equipment and instruments
• Manpower and resource planning/allocation
• Prepare and analyse performance data and reports and initiate recommendation to improve the dept.’s key performance indicators (KPIs)
• Ensure compliance with policies, procedures and work instructions in all areas related to operations
• Provide assistance to staff on counter service

Staff Management and Training

• Translate clear achievable goals and learning roadmaps, aligned with organization’s strategic thrusts to staff
• Provide coaching and counselling and conduct appraisal for staff
• Ensure staff’s well-being is cared for and adequate staff engagement is achieved.
• Plan and coordinate staff development programs
• Gather feedbacks & learning points from staff and conduct meetings with respective teams/ clinics

Innovation

• Oversees and ensures seamless implementation of new or change in system and workflows
• Perform User Acceptance Test (UAT) for new or system enhancements with full impact analysis of current business/ workflows and develop milestones
• Review and streamline processes, with engagement of various stakeholders, to enhance operation efficiency and patient experience
• Review processes, procedures and guidelines, work instructions and training manuals.

Project Management

• Develop project charter to ensure seamless execution of projects
• Oversee the smooth operation of new clinics & services including shifting, renovation involving with Ops & Facility and relevant stakeholders
• Oversee improvement initiatives, including engagement with critical stakeholders e.g. Clinic Services, Nursing, Allied Health etc.
• Develop new workflows, work instruction and training manuals

Job Requirements:

• At least a Diploma with 8 years of relevant service and/or supervisory experience, preferably in healthcare industry
• Critical thinker and self-directed
• Passionate about streamlining process to achieve operational efficiency and enhance patient experience
• Strong interpersonal, communication and teamwork skills
• Streamline work process and improve workflow skills e.g. Lean Six Sigma, Design Thinking etc.e, Service Operations

Operations Manager

Manage and oversee daily operation of laundry production facility

Operation of dry-cleaning and laundry machines

Ensure the quality of the customers' items before it is dispatched

Escalate and highlight any operation issues beyond manager's jurisdiction

Reports to general manager

Any other duties assigned

Experience in laundry and dry-cleaning needed

Job Description:

• Strategic plan to oversee the operations.
• Manage routine and periodic works and ensure completion rate is achieved as set out in KPI
• To recruit and ensure sufficient manpower to carry ou works
• Ensure Standard Operating Procedures are strictly adhered to
• Address staff issues, disciplinary matters and follow up with reports as documentation
• Conduct inspection when required
• Conduct investigation to feedbacks, incidents and provide prompt response within the turnaround time
• Furnish monthly report
• Cost control management
• Communicate clearly to the team and ensure information is disseminated accordingly
• Conduct monthly meeting with the team and recommend proactive or remedial action
• Work with and through management to develop and implement actions profitability to company
• Improve existing processes and suggest productivity improvement methods
• Clients liaison and handling

Requirement:

• Minimum Diploma or equivalent qualifications from recognized institution
• Minimum 5 years relevant experiences as managerial position. Candidates with working experiences in the cleaning/ hospitality industry are welcome to apply
• Experience in supervising a team
• Good command of written and spoken English
• Well verse in MS Office Applications
• Able to perform night duty/weekend/ Public Holiday as and when required

Key Highlight:

• Great Exposure to the government sector
• Working Hours: Monday – Friday (Office hours)
• Contract Duration: 6 + 6 extendable months
• Nearest MRT: Redhill
• Salary: Up to $2,600 per month

Key Responsibilities:

• Support in the administering of training grants, including liaising with Training Providers and stakeholders on training administration and logistics
• Assist and support the smooth running of the day-to-day operations
• Maintain programme schedules, trainees records, attendees, and support in the programme evaluation
• Support marketing and trainee’s recruitment efforts
• Update reports timely and accurately
• Track, analyse, and collate data and reports as required
• Undertake other roles and responsibilities as and when required

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Proficiency in Microsoft Office for data entry purposes.
• Experience in governement sector will be an added advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Key Highlight:

• Great Exposure to the government sector
• Working Hours: Monday – Friday (Office hours)
• Contract Duration: 5 months
• Working Location: Upper Changi
• Salary: Up to $2,700 per month

Key Responsibilities:

• To understand the daily collection and release reports from stakeholders and where the required information is populated into organization system.
• To understand how nominal roll list is prepared and generated manually.
• To understand how the daily property pick-list generated assist in providing inputs for report generation.
• To support Management in the discussion between vendor and Tech Branch to achieve the information transfer between both systems seamlessly.

Key Requirements:

• Only Singaporeans
• Diploma in any related field.
• Proficiency in Microsoft Office for data entry purposes.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

• Draft, review and/or negotiate a broad range of commercial agreements, including acquisitions and divestments, joint ventures, M&A deals, private equity transactions and restructurings including global cross-border transactions.
• Advise business stakeholders on such transactional matters, monitor and advise stakeholders on possible legal risk and provide mitigation strategies
• Support the legal department in managing any litigation or contentious matters across various jurisdictions.
• Assist in the drafting of policies, guidelines, legal templates and other documents to ensure best practices.
• Draft routine leases, non-disclosure agreements, engagement letters, and amendments and create templates.
• Ensure that appropriate approvals are in place before transactions are executed.
• Manage regulatory and compliance-related services.

Requirements:

• Bachelor’s degree in law or equivalent with at least 5-6 years PQE in a law firm or as an in-house counsel role with proven legal skills, combined with a strong reputation for providing commercial solutions, and excellent transactional and management skills.
• Strong background in corporate work gained from practice in a law firm or as an in-house counsel.
• A team member who is able to work independently and confidently with our stakeholders, as well as create workable bespoke solutions for our stakeholders’ objectives.
• Experienced in advising on complex international transactions and in organizing and managing transactions, including cross-border transactions.
• Demonstrate excellent document drafting skills. You should demonstrate strong communication and analytical skills along with a high level of commercial awareness.
• You will need to demonstrate that you can thrive in a team with high professional standards and a flexible client-friendly commercial approach. You will have had strong exposure to collaborating with multi-jurisdictional and multi-disciplinary teams.

Job Responsibilities:

• Manage daily fleet maintenance and operations.
• Planning, coordinating schedules and monitoring of vehicle status.
• Adherence to Standard Operating Procedures, providing good customer service.
• Coordinate vehicle inspection, maintenance and servicing of fleet
• Ensure the general upkeep and cleanliness of the fleet.
• Any other jobs assigned

Job Requirements:

• Minimum 'O' level or Diploma in Business/Logistics/Supply Chain Managment.
• Proficient in MS Office.
• Possess a valid Class 3 license.
• Team player and flexible individual able to work in fast changing environment.

Duties and Responsibilities:

• Assist the Operation’s Manager in the daily supervision of the whole operations and manpower to ensure operational excellence and top customer service. Coordinate with the General Manager in different operational issues and promotional activities.
• Overall management of warehouses’ activities; plan routes and process deliveries.
• Develop a productive, stress-free and profitable working environment for employees.
• Supervise, coach and train warehouse workforce.
• Create and implement logistics principles, policies and processes across the organisation to improve operational and financial performance.
• Address operational issues and concerns in a timely manner.
• Oversee operational cost, and in charge of closing of the daily delivery reports.
• Assist in interviewing, recruiting, training, performance evaluation, promotion and termination undertakings.
• In charge of attendance and schedule appointments to riders and driver’s delivery schedules and making sure that there is standby whenever deemed necessary.
• Perform routine inspection and evaluation on the driver’s and rider’s delivery schedules.
• Liaising and negotiating with all business clientele.
• Weekly meetings and prepare reports to Operation's Manager.

Requirements:

• Bachelor Degree in Logistics and Transport Management.
• At least 5 years experience in Logistics & Transports Industry.
• Able to commit time in this role.
• Require to standby 24/7 after working hours for unforeseen circumstance.
• Require to work over weekend/PH/after office hours.
• Overtime is a must, need to work over midnight if required.
• Valid Singapore Class 3 Driving License.

Interested candidate please forward your CV to:

[email protected]

(Only shortlisted candiate will be notify)

1. Lead and motivate customer services team - Coach, counsel, and train customer services

team to improve best customer experience and top line revenues, namely:

a) Follow up with customers for bookings and to identify new business opportunities.

b) Handle critical situation which include drafting emails and letters to customers.

c) To resolve routine and non-routine issues or complaints from customers.

d) To jointly work with suppliers and vendors including key carriers to make exceptions and

improve on services to improve customers’ experience.

2. Top Line Growth and Responsibilities through retention and penetration efforts, and business

development with Network Agent Partners and House Accounts.

3. Review and improve business processes and customers’ SOP regularly to make it more

efficient and up to date.

4. Engage (which include visiting) key suppliers and vendors including carriers that they deliver

best in class services to OV Logistics. It also includes identifying and engaging new suppliers,

vendors, and carriers that can provide better rates and services. This include constant updating

of the Vendors Master List for qualified vendors.

5. Visit key Customers (House Accounts) to review service experience and discuss improvement;

at the same time, build relationship and ask for more businesses.

6. Develop new strategic network agents to nominate shipments for OV Logistics.

7. Ensure all customers and suppliers records are filed in the iFMS System and appropriate

folder (in shared server) and kept up to date.

8. Ensuring all Job File opened is duly, completely and correctly key entered into our Freight

Management System.

9. Participate in relevant business project from time to time as assigned by management.

-Excellent career progression opportunities

-Employee empowerment and supportive team culture

-Attractive remuneration package ( $3,000 - $5,000 Basic + Unlimited Commission)

Job Description

• It is time to build your dream career!
• Be an entrepreneur to attain your own financial freedom while transforming other people’s lives by helping them to grow and protect their wealth.
• You will be equipped and supported to provide holistic financial advice on wealth management, risk management, etc
• Our award winning team has strong expertise in both investment and risk management. Our team is successful in building perpetual passive income for themselves and having the opportunity to travel the world with incentive trips.
• To help you succeed, you will undergo our structured training programs and receive supports from your mentors and peers. Most importantly, you will also be given the opportunity to develop yourself personally and professionally.
• We are looking for individuals who are goal oriented, have a flair with human interaction and possess keen interest with wealth management.

Degree holders, diploma holders or undergraduates of any discipline are welcome to apply.

(Representative of AIA Singapore)

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the operational and services development needs in EGH. You will work with stakeholders to develop operational models in line with the development of hospital services and care model, develop operational work flows and emergency response/security plans, co-develop work flow simulations based on various scenarios to test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also develop procurement and resourcing plans to support assigned operations and support the operational readiness, activation and transition (ORAT) plan of the hospital.

Requirements:

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience, including at least 2 years of experience in management of hospital operations
• Good knowledge in both front-end and back-end support services
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

Be part of the Sales & Marketing team in providing timely and effective support by assisting General Manager in leading and managing resellers to achieve business goals.

Responsibilities

• Lead and manage existing resellers’ relationships to effectively achieve predefined business targets, strengthening sales growth and market share
• Identify, initiate and collaborate with resellers on trade marketing programs which add brand value, drive volume sales and increase resellers and customers’ satisfaction
• Seek out business opportunities by identifying new prospects and evaluating their position in the industry; researching and analysing sales options, for new resellers
• Source for direct business relationship with jewelry manufacturers/pawnbrokers in selected SEA countries
• Partake in regional sales support for resellers such as regional meetings and trade shows. Deliver training including trade knowledge, and launching of new products to resellers
• Monitor competitors’ activities and conduct analysis on channels, categories and sales performance to identify business opportunities
• Attend customers’ inquiries via phone or email, complaints and coordinate with engineer and customer service to resolve application and technical problems
• Participate to support marketing to generate creative marketing contents to increase brand and product awareness
• Support and work closely with other departments to achieve common company objectives
• You are expected to be a team player, facilitate the corporate culture and enhance the Presidium brand at all times
• Any other ad hoc duties

Requirements

• A diploma/degree in Business or any related field
• Minimum 2 years regional sales experience in a B2B industry, and willing to travel
• Self-driven, hands-on, street smart and independent with good time management
• Excellent interpersonal and communication skills, with a customer centric mind-set.
• Experience/knowledge in diamond/gemstones/gemmological industry will be an advantage
• Candidates that require a work pass need not apply

We are seeking a Data Centre Operations Team lead to oversee and manage the delivery of Data centre support services and ensure that operations and delivery is smooth and handle incident management.

Responsibilities

• To manage the delivery and quality of Data Center support services and its customers by ensuring proper execution and timely performance of all specified operational tasks and work deliverables required of the Support Team/Operators;
• To implement measures to monitor and maintain performance capabilities, readiness and stability of the Support Team;
• To plan for and ensure effective measures to work around any operational manpower resource contingencies;
• Collect, track and monitor Support Team workload data and to prepare workload report for operational review;
• Prepare and present monthly performance and operational review reports;
• Incident report which the problem is caused by the operation team to be provided within agreed time frame
• To ensure the maintenance, compliance of the Data Center policies procedures and processes;
• To recommend and implement Support Team policies, processes and procedural enhancements and improvement measures;
• Implement any new operational procedure and/or process, and to effectively communicate the changes to all members of the Support Team on a timely basis;
• Recommend operational or customer service improvement initiatives on an ongoing basis. These service improvements shall be monitored and tracked as part of the service delivered;
• To ensure the effective training and knowledge transfer to any new/replacement resource;
• To conduct regular technical skills assessments and organizational meetings for the Support Team.
• Prepare Monthly report related to Data Center Support
• Plan shift schedules

Requirements

• Minimum 3 years supervisory experienced in IT Support environment DC operation
• Able to manage the team well and give the appropriate instructions to team members.
• Able to communicate clearly in English.
• Good customer service and communication skills.
• Familiar with producing reports on a daily, weekly and monthly schedule.
• Ability to work with systematic approach.
• Ability to work independently
• Able to pick up technical skills while on the job.
• Experience in Presentation and Generation of Monthly Performance Reports.
• Able to analyze route cause of the incident and report
• Initiate to suggest improvement of operation to keep service quality up
• Incident/Problem isolation and escalation

Only Shortlisted candidates will be notified.

STRIP – Singapore’s first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.

BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.

Spa Esprit – Singapore’s favourite homegrown apothecary since 1996, Spa Esprit has redefined the archaic spa space, constantly innovating to heal mind, body and spirit. From traditional techniques to new-age alternatives, we merge the best of both worlds to offer a holistic range of treatments to ensure good vibes from the inside-out.

Marketing Manager (Operations)

Job Responsibilities

Tactical Roadshows

Independently source and liaise with landlords/vendors to secure roadshow booth locations

Schedule and plan out the roadshow locations’ calendar

Ensure all logistical aspects of the roadshows, such as venue booking, event set up are well organized

In charge of booth setup, fabrication and event marketing promotions

Work closely with the Division Managers to ensure that roadshows’ manpower and operations are smooth

Provide assistance to the sales team at respective locations when necessary

Work with HQ marketing to maintain an organized inventory of promotional materials such as brochures and banners

Compile roadshow data for analysis to improve future roadshows

Collaborate with HQ marketing and sale floor to align roadshow efforts with overall promotional strategies

Other adhoc tasks whenever necessary

Foot Traffic Strategies

Manage and enhance relationship with landlords and tenants

Leverage on the website and social media presence of landlords to propagate our services and promotions to shoppers and followers

Implement and measure the effectiveness of tenants-centric promotions and activities

Provide quantitative and qualitative analysis of individual malls, assess the trending, and derive solutions to optimize performance

Monitor the optimization of rooms/bays in various outlets and determine actions to improve on performance

Design and implement traffic drivers for off peak periods

Build on the referral programme to drive more new customers to our store and encourage existing customers to try out cross-brand services

Work alongside Divison Managers in organizing open house in outlets and measure the effectiveness of all the sessions

Work alongside HQ marketing on the implementation of customer loyalty programme in the future

Other adhoc tasks whenever necessary

Job Requirement

At least 3 years of sales floor experience working in a supervisory/management position

Have experience in event planning and executive, preferable with roadshow or promotional events

Have contacts for venue set up, fabrication

Have experience in booking of roadshows and liaison with mall management

Able to work independently and as part of a team