Your responsibilities include, but not limited to:

1) Responsible for conducting field (on-site) audit on outdoor cleansing activities, including safety compliance, to ensure that quality service is consistently maintained;

2) Responsible for investigating Defect Notices and propose corrective actions to Operations Executive to prevent recurrence of similar complaints;

3) Responsible to reducing recurrence lapses through continuous improvement of work methodology e.g. case studies, min 2 projects a year

4) Perform compliance audit to ensure the operation sites and company leased residential units are complying to the regulatory requirements and/or contractual obligations.

5) Participate in the deployment of special projects such as pandemic disinfection and chemical spillage post clean-up cleaning

6) Conduct QEHS briefing, with relevant multimedia content, on site to ensure worker competencies are met, to conduct monthly

7) Conduct QEHS Inspections on site to ensure compliances to in-house and regulatory requirements

Requirements

• Minimum Advance Certificate / Higher Nitec or equivalent education

• Must possess driving license class 2B and motorcycle

• Basic knowledge of Microsoft Office applications (Able to prepare simple reports)

• Applicants must be comfortable working outdoors

• Required to do night audit periodically

• Require to be on standby for ad-hoc activation for special cleaning job

• Positive attitude, willing to learn and able to work independently

- Understanding F&B related operational systems/tools/devices

- Maintaining safe workplace and efficient workflow to maximise productivity in outlets

- Improve problem solving and communication skills to communicate effectively with internal and external stakeholders

- Ensure effective time management to meet deadlines and milestones

- Being able to adapt and respond to the changing demands from internal and external stakeholders in the fast paced environment in the F&B industry

Specific Responsibilities:

- Responsible for new store design & construction project management

- Workflow and procedures for BOH and FOH. Maintaining highest quality of product as according to SOP. Ensure a low level of wastage of inventory and foods. Manpower Planning. Monitor the teams and work closely with them, making sure all staff adhere to health and safety standards.

– Housekeeping like storage areas, ensuring they are secure, neat, clean, hygienic and adhere to SFA standards

– Weekly ordering of ingredients and fresh foods to maintain adequate stock levels and coordinate all aspects of deliveries and maintenance of records.

- Identify operational deficiency and provide solutions to improve workflow and maximize productivity

- Lead and motivate staff in achieving sales targets and customer satisfaction

- Customer service satisfaction and enhance guest experience at the shop

- Any other appropriate duties and responsibilities as assigned