Job Description:

• Daily Operations Management:
  • Oversee the daily posting and operations for all advertising formats, including light boxes, digital panels, and exhibition sites.
  • Ensure high standards of safety and quality are consistently achieved in all operations.
• Maintenance and Cleaning:
  • Manage all maintenance and cleaning works, ensuring that resources, equipment, tools, and materials are well-prepared and maintained.
  • Keep all advertising formats in a clean, tidy, safe, and healthy condition.
• Safety and Compliance:
  • Ensure that all staff and contractors strictly adhere to safety and security plans, method statements, and procedures during daily operations.
• Commercial and Marketing:
  • Handle commercial and marketing responsibilities related to TEL (Transport for London).
  • Manage daily communications with LTA (Land Transport Authority), SMRT (Singapore Mass Rapid Transit), external vendors, and internal teams.
• Media Campaigns:
  • Oversee timeline monitoring and cost control of new and existing media campaigns, including station wraps, digital formats, interactive games, O&O engagement, and AI technologies.
  • Work closely with the sales team and operation team to coordinate with advertisers and production houses for the timely execution of production jobs.
• Compliance with Agreements:
  • Ensure all production work in advertising and promotion spaces complies with the Concession Agreement with LTA and the Master Licence Agreement with SMRT.

Job Requirements:

• Education:
  • Degree in Industrial and Systems Engineering, Operations, Engineering, or a related discipline.
• Experience:
  • At least 5 years of experience in the operations industry, with a minimum of 2 years in a managerial or supervisory role.
  • Hands-on experience in the outdoor advertising industry is advantageous.
• Skills and Competencies:
  • Strong knowledge of Operations Management and Quality Management.
  • Ability to work independently with minimal supervision and a strong sense of responsibility.
  • Good leadership skills, detail-oriented, result-driven, and adept at problem-solving.
  • Excellent command of written and verbal communication skills in both English and Chinese (Mandarin/Cantonese).
  • Flexibility to work irregular hours and on holidays if necessary.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

In this role, you will be responsible for providing exceptional customer service and achieving sales targets. As a senior member of the sales team, you will also be expected to mentor client advisors to ensure the delivery of exceptional customer service and sales performance. In addition, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment according to the company’s Standard Operating Procedures.

Responsibilities:

· Handling customer enquiries on promotions and leading customer to products

· Achieving sales, delivering service and operations excellence

· Participating in stock-take

· Performing general housekeeping duties to ensure the store’s cleanliness and tidiness

· Operating cashier counter and processing sales proceeds

· Engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels

· Performing out-of-stock and overstock reviews and making reorder proposals to the Store Manager

· Handling order fulfilment processes for customers

· Manage customer enquiries on Company email

· Handle and manage delivery/ despatch

Convey.SG is an infrastructure services provider that consults, develops, and manages technology systems. We are focused on the pillars of cloud applications, data management and digital workplace resiliency. We combine advisory, managed services and implementation under one roof.

Roles and Responsibilities

• Provide customer support to employees of our partner companies, clients and banks
• Handle inbound and outbound calls, emails, chats and professional requests
• Source and verify important case facts
• Preserve and maintain case file records
• Bring IT services to full capacity

Requirements

• Be the Swiss army knife of our partner company’s industry
• Engage the work with a structure to organize the files with timely accuracy
• Have the soft skills to connect with anyone and everyone
• At least 1+ years experience in administration/executive capacity
• Meticulous, multi-tasking, independent and team player
• Minimum professional certification or diploma

We Offer

• Downtown office near Bugis MRT
• Elaborate training and knowledge program
• Basic plus incentive-based remuneration
• Flexible working environment

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

Job Type Full Time, Contract

Timing 5 Day Week

Description

Employment start date: September 2024 (11 months Contract)

Mondays to Fridays: 6am to 3.30pm, inclusive of 1hr lunch break

Job description:

Maintaining the general cleanliness of special rooms, common rooms and the school compound.

* Responsible for the security of the classrooms, offices and common rooms in the school by locking and unlocking doors.

* Arm(late shift duty) and disarm(morning shift duty) the school security alarm system.

* Providing logistical support for school events and activities, including transporting and arranging furniture

* Simple administrative and office work

* Any other ad hoc duties Preferred qualifications and/or experience level of Temporary Employee(s) (if any):

* Able to converse in English

* Physically fit

Service maybe required on Saturdays

Role Description:

The Operations Manager will oversee the daily operations of our F&B facilities, ensuring efficient production, quality control, and optimal customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the F&B industry, and a proven track record in operations management.

Specific Responsibilities:

1. The trainee will supervise day-to-day operations of the shop. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor food quality and consistency.

2. The trainee will be capable of recruiting, training, and supervising staff members. Schedule shifts and manage staffing levels to meet business needs. Conduct performance evaluations and provide feedback. Handle employee relations and address any issues or conflicts.

3. The trainee will be able to foster a customer-centric environment. Resolve customer complaints or issues promptly and effectively. Train staff in excellent customer service practices. Deliver high-quality products or services that meet or exceed customer expectations. Address customer complaints and feedback promptly and effectively.

4. The trainee will develop and manage the budget for the Banh Mi shop. Monitor and analyze financial performance. Implement cost-control measures to maximize profitability. Trainee will oversee the supply chain, which includes procurement, inventory management, and logistics, to ensure a smooth flow of materials and products from suppliers to customers.

5. The trainee will develop and execute marketing strategies to attract customers. Collaborate with the marketing team to create promotional campaigns. Monitor market trends and adjust strategies accordingly.

6. The trainee will be able to ensure the consistency and quality of food and service. Implement and maintain food safety standards. Conduct regular inspections and audits. Trainee will work with chefs to create and update the shop's menu. Set prices based on cost analysis, competition, and market trends.

7. The trainee will learn to establish and maintain relationships with suppliers and vendors. Negotiate contracts and terms for the purchase of supplies. Trainee will prepare regular financial reports for the owners or upper management. Analyze financial data to make informed business decisions.

8. The trainee will provide ongoing training for staff to enhance their skills. Stay updated on industry trends and share knowledge with the team. Implement and manage point-of-sale (POS) systems. Utilize technology for inventory management and other operational needs. 9. The trainee will participate in local events to enhance community engagement. Build relationships with the local community to promote the shop. Ensure compliance with local regulations. Stay informed about changes in regulations that may impact the business.

Competencies:

1. Operations Management

2. Staff Management

3. Customer Service

4. Financial Management and Supply Chain Management

5. Marketing and Promotion

6. Quality Control, Menu Development and Pricing

7. Vendor Relations and Financial Reporting

8. Training and Development, Technology Management

9. Community Engagement and Adherence to Regulations

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3600

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Job Description & Requirements

- Coordinating and managing a warehouse team in daily warehousing operations to ensure that warehouse activities are executed smoothly and effectively;

- Ensure smooth operation of Inbound/outbound logistics coordination;

- Responsible for manpower & delivery planning;

- Update and approve clocking and OT timings for warehouse team;

- Perform stock take for all warehouses;

- Investigate and update any inventory discrepancies in WMS;

- Inspect and monitor warehouse equipment (e.g. forklifts);

- Ensure warehouse safety, cleanliness and orderliness;

- Verify warehouse related suppliers' invoices;

- Work closely and establish, build and maintain good relationships with both internal and external parties;

- Perform other ad-hoc duties as assigned by management;

- Computer literacy;

- Familiar with Warehouse Management System (WMS);

- Willing to work in Bukit Batok and Jurong area;

- 5 days work week.

We are looking for an enthusiastic and meticulous Finance Manager to join our team. This role involves assisting and supporting the Senior Finance Manager in the timely and accurate submission of management reports, as well as overseeing the daily financial operations of the organisation.

Full Spectrum of Finance Operations:

• Review the team’s output periodically and ensure timely, accurate submission of management reports and schedules.
• Maintain bi-weekly cash balances and borrowings schedules to the CFO. Plan and estimate overall funding requirements for each payment cycle.
• Part of the team to prepare monthly payroll processing.
• Ensure contracts for sales and purchases are properly entered, recorded and filed.
• Manage key customers and vendors on their respective billings, and accounting treatments and ensure timely payments/receipts.
• Attend and respond to customers, vendors, and internal emails after internal deliberation.
• Review PR and ascertain reasonableness for approval, instruct team to raise PO accordingly after PR is duly executed.

Overseas Entities and Financial Reporting:

• Review overseas subsidiaries' management reports and schedules for reasonableness. Ensure proper and accurate recording of transactions in accordance to accounting standards.
• Monthly review of sales and cost of sales, analyzed the gross profit margins by segments, projects, and customers.
• Support quarterly group consolidation, schedules, and analysis.
• Prepare quarterly GST submission/reconciliation and income tax computation.
• Support and attend to yearly audits and other statutory filings. i.e. preparation of financial statements.

Additional Responsibilities:

• Review of intercompany matrix and reconciliations of the group.
• Set up finance manual and update standard operating processes.
• Support in ad-hoc finance functions and projects as assigned.

Desirable Skills/ Qualities

• Strong verbal and written communication skills
• Hands-on, meticulous, with great attention to detail.
• Good leader and team player with strong interpersonal skills.
• Ability to multi-task and prioritise in a fast-paced and dynamic environment.
• Very organised, highly motivated and willing to accept changes and challenges.

Requirements

• Bachelor’s Degree in Accountancy, with CPA/CA or equivalent.
• Minimum 10 years of relevant experience and with at least 5 years in managerial roles.
• Well-versed in accounting standards and tax basics. Strong workflow process with a compliance mindset.
• Proficiency in Excel and Microsoft Office; knowledge of SAP B1 and/or Oracle is an advantage.

Job Descriptions

• Provide a warm, sophisticated welcome to guests of the fine dining establishment
• Manage reservations and VIP seating arrangements with discretion
• Address guest inquiries and provide detailed information about menu, specials, and services
• Coordinate with kitchen and service teams to ensure a seamless dining experience
• Assist in organizing and overseeing special events and private dining experiences
• Maintain and enhance the restaurant's reputation for exceptional hospitality

Job Requirements

• Excellent verbal and written English skills
• Polished appearance and refined manners suitable for a luxury dining environment
• Strong multitasking abilities and attention to detail
• Welcoming and friendly demeanor with a flair for anticipating guest needs
• Good organizational skills and ability to remain calm under pressure
• No previous fine dining experience required, but a background in luxury hospitality is advantageous

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work week

Facilities Management

· General administration of all building works/ service contracts, security, carpark management.

· Coordinate activities concerned with operation, repair, maintenance and construction of facilities, equipment buildings and grounds to minimise interruption and improve efficiency.

· Check for compliance of all safety equipment, work methods and procedures and the prompt rectification of any unsafe situations, and enhancement of security of the building.

· Control and supervise all building works carried out by maintenance staff and service contractors including the conduct of spot checks/roll calls.

· Oversea outsource maintenance team performance in accordance with contractual work scope and timeline completion.

· Monitor of KPIs to ensure compliance with performance frameworks for all related vendors etc.

· Ensure effective communication within team and internal /external stakeholders’ users to achieve their assigned KPIs, for the execution of maintenance, repair and building works;

· Conduct regular inspections on building, facilities and equipment to determine the need for repairs or renovation, and to audit vendor performance

Housekeeping, Sterilization, Linen and Portering Services

· Oversee and manage hospital housekeeping, sterilization, linen and pottering services, through third party service providers of the hospital

· Conduct regular inspections on cleanliness and delivery of services to ensure timely, accurate and quality service

· Manage patients, staff and stakeholders’ feedback on service delivery

Vendor Management Role

· Manage IFM service

· Manage security service

· Manage and evaluate the performance for third party service providers in delivering their contracted services

· Develop service requirement and standards for tendering or procuring of Facilities Management Services

· Work closely with service providers to implement and monitor strategies to overcome audit findings and service gaps

· Review reports and billing documents

Project Management Role

· Plan, execute and coordinate projects

· Prepare and manage project schedule to ensure project completion within scope and on time

Job Requirements:

· Degree with minimum 3-5 years’ experience in Integrated Facilities Management (IFM), Project Management (PM) preferably from healthcare industry

· Well-versed in both Hard and Soft Facilities Management (FM)

· Strong knowledge in vendor and people management

· Proficient in Workplace Safety and Health, and fire safety

· Fire Safety FSM/ SMC/ SIC/ CERT Trained

· BizSafe Level 2 Certification is preferred

· Certification or training in Facilities Management (FM), Housekeeping (HK), Project Management (PM), Equipment Sterilization and Handling are preferred

· Good communication and interpersonal skills

· Good analysis and problem-solving skills

· Proficient with Microsoft Office applications

· Ability to interpret Single Line Diagrams / Blueprints

· Team player with initiative and excellent service attitude

· Ability to multi-task and work independently in a fast-paced environment

We are a distributor of baby/children products with direct ecommerce sales channels. We are looking for an operations associate who can also drive to join us. Small team work enviroment.

Job scope:

1. Daily order processing (Pick & Pack)
2. Delivery to wholesale customers (~3 times per week)
3. General warehouse maintenace (Air-conditioned)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Facilitating seamless operations of Academy courses through logistical and administrative support.
• Leading and managing a team of course support staff and student assistants.
• Managing both face-to-face and online courses, ensuring their effective administration.
• Occasionally required to work on weekday evenings or weekends; compensated with flexible time-off or off-days.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Proactive interest in optimizing processes for increased efficiency.
• Preferred experience in training, administration, or course coordination.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are seeking an entrepreneurial and passionate individual to join us for the role of Sales of Marketing Manager.

In this role, you will actively assist in the planning and execution of high-quality corporate projects which include executive meetings, company events, virtual events, roadshows, product launches and more. A senior role may be considered for applicants with the right experience.

Responsibilities

· Key liaison between client, event managers, designers and other 3rd party vendors leading up to the event ensuring that both client and event requirements are met

· Follow up on the concepts and proposals approved by clients and put them into reality

· Generate innovative & unique ideas to drive clients’ overall marketing goals and engagement strategies.

· Responsible for leading and/or supporting the planning and execution of multiple events globally

· Provide technical support across various virtual event platforms, including Zoom, MS Teams, WebEx, etc.

· Responsible for fiscal success of project, including budgeting, time tracking, and reconciliation.

· Required to work closely with the members of the team to collectively produce a successful event

· To handle multiple projects from entry level to mega huge events

Possess knowledge or qualities of the following:

· Knowledge in virtual events execution is preferred.

· Creative-minded with meticulous eye for detail.

· Organized, hands-on, enjoys coordination and execution.

· Strong event production, project management and decision-making skills.

· Ability to multi-task, prioritize and meet tight deadlines. To take responsibility over workloads

· An Enthusiastic team player who is able to collaborate with colleagues to deliver industry-leading client service

· Be a quick learner and have a passion for the events industry

Job Description - Buying Operations Admin

Are you passionate about all natural and organic, great food? We are!

We are Singapore’s favourite neighbourhood grocer, and we source the finest all natural and organic food from farms and artisans from Australia, Europe, the United States, Singapore, and many other wonderful locations. Our purpose is to help people live happier and healthier lives and we aspire to be our customers’ first choice for clean, natural, healthy, and delicious food whether they are buying ingredients in our grocery stores (physical or digital) to prepare an epic feast themselves or simply to enjoy a great meal in one of our café-bistros.We are a mission driven, fast growing company. We opened our first store in February 2016 to fill a gap in the market for the type of high quality all-natural food that we would love to feed our own families.

We now have 6 stores, an e-commerce platform and four café-bistros with more than 350 team members. We have exciting growth plans, and we are always open for new team members with the same purpose and values we have, to join us on this incredible journey together!

Job Description – Buying Operations Admin

Reporting to the Buying Operations Manager, the Buying Operations admin is responsible for smooth backend processes and operations at Little Farms.

Job Responsibilities

• The accurate systemic receiving of stock
• Systemic Freight cost allocation
• Accurate and timely stock transfers
• Sharing of PO shipment details
• Accurate and timely price and promotional adjustments
• Assist in Sales, Margin, Pricing, and ad-hoc reports
• Ad-hoc tasks as assigned by the Buying Operations Manager

Job Requirements

• Digital savvy, capable of using MS Excel
• Fluent in English Detail detail-oriented
• Strong work ethic and ability to work weekends
• Passionate about helping us build a great business
• Team player Adaptable

Job Purpose:

To align the vocational curriculum to WSQ Framework to eventually develop a responsive and unique vocational curriculum, incorporating sensory integration, home-school-partnership to truly meet the diverse needs of DSS students including achieving WSQ certifications and to meet the requirements of course accreditation by WDA.

Key Responsibilities:

Curriculum and instructional excellence

• Plan engaging and well-paced lessons taking account of the diverse learner profiles of students
• Deliver lessons using evidence-based pedagogy and meaningful activities, to meet the educational needs of individual students
• Implement appropriate modes of assessment to monitor student progress by providing accurate feedback , and implementing suitable instructional supports to close gaps
• Plan and deliver comprehensive vocational educational programmes (On-Site Training) to develop students’ work-related skills

Holistic student development

• Build a strong relationship with students by demonstrating care, concern and encouragement
• Design and implement positive, robust classroom routines and practices to create and maintain a safe and conducive learning environment as well as foster student development and well-being
• Implement techniques and behaviour plans to manage students with complex and challenging behaviours

Professional development

• Proactively engage in professional development for knowledge and skills development
• Participate in professional learning teams to foster collaborative learning between staff members

Organisation management and development

• Manage daily administrative tasks (e.g. track attendance, collect forms, update families/caregivers.)
• Perform Department Quality Assurance Management (QAM) tasks

Job Requirements:

• Degree/ Diploma/ Higher NITEC in Retail Operations or Retail Operations– Omni Channel (E-Commerce)
• Minimum 2 years of experience in Supervisory or Managerial position in Warehousing
• Experience in E-Commerce/Omni Channel would be an advantage
• Experience in teaching/ special needs education would be an advantage
• Technical Skills Specific- Student Development/Microsoft Office (Excel, PowerPoint, Word)
• Behavioural Skills - Interpersonal, Classroom Management, Takes Initiative, Effective Communication, Team Player
• Language Skills-Strong in spoken and written English
• Possesses a positive attitude
• Working location: Choa Chu Kang

We are representing our client in the commodities trading space in hiring for a Trade Operations/Execution Executive.

Job Responsibilities

• Oversee import/export order processes, including letters of credit, shipping schedules, and import documents.
• Coordinate with freight, customs, insurance, and warehousing departments.
• Maintain business records, compile ledgers, and ensure communication with clients and internal teams.
• Manage order tracking, address delivery issues, and ensure timely deliveries.

Job Requirements

• Proficiency in spoken mandarin to liaise with mandarin speaking counterparts.
• Bachelor's degree in any field.
• Experience in domestic and international trade, with knowledge of trade processes and independent task handling.
• Experience with documentation for commodities like coal, chemicals, timber, oil products, metals, and agricultural products.
• Outgoing, clear-thinking, strong communicator with good stress management.
• Detail-oriented, responsible, and problem-solving.
• Strong communication, coordination, and teamwork skills.

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Job Purpose

This position is responsible for targeting and hunting for new business with new customers by selling

APLL’s capabilities and solutions, with a strong focus on ocean freight.

Roles & Responsibilities

• Responsible to find the right target customers in APLL’s focused industries
• Able to hunt and close ocean freight business
• Able to build up relationship with customers and dig out the opportunities fitting into APLL’s

Capabilities and competencies

• Able to understand customers supply chain, find the pain points and sell the right solutions and demonstrated value to customers
• Maintain good relationship with existing clients, continuously improve the profitability and dig out new business opportunities.
• Ensure timely and accurate reports of target accounts, opportunities and sales calls.
• Follow up A/R and ensure the timely payment from the customers
• Responsible to follow the customer qualification and on-boarding protocols, including credit setup and contract coordination for customers

Qualification

• Minimum of a Bachelors, ideally with an MBA or related advanced degree in Finance, Economics or related field
• Excellent English language skills

Requirements

• Minimum 3 years’ experience in commercial role with rick knowledge of supply chain logistics and local market practice

Skill sets

• rospecting and targeting customer in focused products
• Excellent communication and presentation skills

Analytical skills

• Understanding of operational process
• Good knowledge in both international and domestic logistics
• Established network of customer and business relationships
• Relevant work experience in a supply chain division of an MNC or 3PL
• Be able to work in complex situation and under pressure

Key Result Areas

• Meet budget goals, including overall Revenue and CM targets for specific services
• Accounts generating at least minimum corporate CM
• Meet regional AR target
• Full compliance in sales system input

Job Overview

The SEA User Operations Director will lead the User Operations department, overseeing Chagee SEA's digital business initiatives across Southeast Asia. This role involves managing membership programs, private domain channels, O2O (online-to-offline) strategies, and overall user engagement and experience. The ideal candidate will develop and implement strategies to enhance user acquisition, retention, and engagement, distinguishing these activities from traditional marketing and digital marketing functions.

Key Responsibilities

• Strategy Development: Develop and execute user operations strategies to drive membership growth, enhance user engagement, and improve user retention across digital platforms.
• Membership Management: Oversee the management of user membership programs, ensuring they deliver value to members and support business goals.
• Private Domain and Channels: Manage private domain operations and various user channels to optimize user interactions and engagement.
• O2O Operations: Implement and manage online-to-offline (O2O) initiatives to seamlessly integrate digital and physical user experiences.
• Data Analysis: Utilize data analytics to track and analyze user behavior, identify trends, and inform strategic decisions.
• User Experience: Continuously improve the user experience by implementing feedback mechanisms and ensuring high standards of service delivery.
• Collaboration: Work closely with cross-functional teams, including IT, product development, and customer service, to ensure cohesive and effective user operations.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness in user management.
• Leadership: Lead and develop a high-performing user operations team, fostering a culture of continuous improvement and innovation.

Preferred Skills

• Strong understanding of user operations principles, including membership management, user engagement, and O2O strategies.
• Excellent analytical and problem-solving skills.
• Proficiency in data analytics tools and software.
• Outstanding communication and leadership skills.
• Proven ability to manage multiple tasks and deadlines.
• Experience in managing user operations in a digital business environment.
• Strong leadership abilities and experience in team management.

Authentic, inspiring, out-going, passionate and warm? Yes, that’s you! PEMENCO welcomes you onboard with us if you are the above. We are looking for an individual who poses an affinity for good guest service.

Join us as a Operations Manager in PEMENCO family. This is a vital role that marks the core giving the best experience to our guest.

We are looking for someone who can:

• Manage the daily operations of the restaurant and reports to the Operations Director for all matters in regards to the operational flow.
• In-charge of monthly team roster, total sales report, team performance KPI and overall inventory upkeep.
• Establish good-initiative service standards & procedures for our guest providing them an unforgettable dining experience with us.
• Plan and assign all pre-opening duties and closing duties to the floor team of the day.
• Support the Management of the outlet.
• Any other ad-hoc duties as assigned.

Job Requirement

• Both a team-leader who is able to empatize and plan ahead for the best of the team and a team-player that bonds the family together.
• A guest-first approach to hospitality.
• Possess problem solving, motivating and organization skills.
• Be well-versed with all the in-house products and services with the ability to maximise sales per table.
• Carry oneself with positivity during operational duty and display of good vibe influence to our guests and team members.
• Strong interpersonal and communication skills
• Passion to work in a dynamic environment.
• Able to work shifts, weekends and public holidays.

Benefits & Advantages in joining us

• Monthly sales target incentives up to $1500. Commensurate base on your contributions and efforts given.
• Career growth opportunities
• Eyecare, Dental, Medical & Insurance Coverage
• 5 days work week
• Referral bonus

Authentic, inspiring, out-going, passionate and warm? Yes, that’s you! PEMENCO welcomes you onboard with us if you are the above. We are looking for an individual who poses an affinity for good guest service with an extra mile.

Join us as a Operations Director in PEMENCO family. This is a vital role that marks the core to build an environment not only giving the best experience to our guest but also to our family at work.

We are looking for someone who can:

• Manage the daily operations of the restaurant and reports to the Management for all matters in regards to the operational flow.
• Conolidates the restaurant's monthly reports and present to the Management for improvements proposal.
• Establish good-initiative service standards & procedures for our guest providing them an unforgettable dining experience with us.
• Review and streamline work processes to ensure optimum effectiveness and efficiency.
• Develop long and short term goals with strategies / best practices.
• Take on special projects as assigned and monitor the development and progress to ensure successful completion of these projects.
• Undertake performance management and review of staff by directing, motivating, developing, and counselling staff where appropriate, in their performance towards operational excellence.
• Responsible for assessing and identifying the potential risk that may hinder reputation, safety, and financial well-being of an organisation.
• Any other ad-hoc duties as assigned.

Job Requirement

• Both a team-leader who is able to empatize and plan ahead for the best of the team and a team-player that bonds the family together.
• A guest-first approach to hospitality.
• Possess problem solving, motivating and organization skills.
• Be well-versed with all the in-house products and services with the ability to maximise sales per table.
• Carry oneself with positivity during operational duty and display of good vibe influence to our guests and team members.
• Strong interpersonal and communication skills
• Passion to work in a dynamic environment.
• Able to work shifts, weekends and public holidays.

Benefits & Advantages in joining us

• Monthly group sales target incentive. Commensurate base on leadership and team performance.
• Career growth opportunities
• Eyecare, Dental, Medical & Insurance Coverage
• 5 Days Alternate work week
• Referral bonus

Job Role:

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Additional points:

· Fresh grads with Internship exp in a Bank on the Operations side either Back office or Middle office

· People up to 2 years of exp in any Bank Ops role in Back office Or Middle office -Candidate has worked in any of the Run The Bank Process

· The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines

· Candidates with good communications skills

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Direct contact point between workshop, customer and supplier
• Coordination between workshop and other department (i.e., Operations Dept, Rental dept & others)
• Support the workshop day-to-day operation
• Ensuring workshop operation follow the company SOP closely
• In charge of Accident claim processes
• Handle customer request and issue work order
• Handle customer feedback and coordination work
• In charge of appointment booking and scheduling of job
• Handling of incoming call and outgoing call, including email
• Carry out data entry, document filing and organization
• Managing inventory including keeping track and ordering of spare parts
• Liaising with customers, vendors, suppliers & partners
• Issuing quotation, invoice, cheque
• Collecting payment from customer
• Updating of Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems record

Requirements

• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• 5.5-days work (Mon-Fri: 9.00am to 6.00pm, Sat: 9.00am to 1.00pm)

Responsibilities:

• Manage and take in accident reporting and explain claims process to customers
• Liaised with insurance company pertaining motor claims / accident reporting reporting matters
• Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurance company
• Conduct vehicle checks for body and paintwork repairs
• Administration duties such as check costing, claims and purchase of spare parts
• Take in servicing/accident vehicle and provide quotation

Job Details:

• At least 1 - 2 years of relevant experience in the Automotive industry.
• No experiences, but willing to learn will be good. Training will be provided.
• Possess good customer oriented and comunication skills
• Experience in doing motor claims in authorised workshop / service centres will have an added advantage
• Candidates with no experiences but willing to learn are welcome

Interested applicants, click APPLY NOW or text +65 8157 0929 for fast response. only shortlisted applicants will be notified

Benny Teo Jie Yi

Reg No. R1876853

EA License No: 23C2072

• Uphold company’s core values and maintain a professional appearance and demeanours that reflects the company’s commitment to quality, continuous improvement and care and respect for individuals.
• Plan and coordinate with relevant team(s) to produce and prioritize jobs and, when necessary, reorganize to meet deadline changes and updates.
• Comply with all health and safety standards and workplace legislation.
• Communicate effectively with the assigned supervisor, internal teams and own team, informing and updating them regularly to guarantee that customer objectives are met and follow systems and procedures outlined in the company manuals.Lead a team of operators to meet safety, productivity, quality, waste requirement and delivery schedules
• Analyse job process requirement, give recommendations and process improvements implementation.
• Investigate problems, analyse root causes and derive resolutions to customer complaints
• Ensure quality meet customers standards
• Manage manpower deployment, training and development of employees
• To perform any other duties as assigned by the Head of Production

Operator, DC Operations:-

Key Responsibilities:-

1. Processing vendor/visitor DC security clearance.

2. Escort vendor/visitor into DC.

3. Escalation and attending to alert notification (after office hours).

4. Support monthly, quarterly, yearly maintenance and Building

management maintenance, E.g. power shutdown, aircon, UPS.

5. Support and coordinate for hardware disposal, E.g. Harddisk, media,

backup tapes.

6. Load/Unload backup tapes and prepare to send off-site.

7. Maintain and update hardware inventory and rack system.

8. Conduct daily checks to ensure DC temperature at acceptable level,

unusual blinking light and sound generated from devices.

9. Raise incident in ITSM and monitor till closure.

10. Prepare daily/monthly report to customer.

Requirements and other details:-

Mandatory Skills: Enterprise Monitoring

Contract Duration: 12 months.

Security clearance *: CAT 2

24 * 7 standby:Yes

Shiftwork:No

Monthly Allowances: Yes

Performance / Completion Bonus: NA