This position is responsible for the management and leadership for high level service and profitability of the accounts/divisions assigned to him. Provide management and leadership to Operations managers and functional group. He will support the General Manager in maintaining the smooth operation of all daily logistics activities and conduct in accordance to plan and procedures.

Primary Responsibilities

• Provide strategic leadership and directions for assigned divisions of a facility.

• Responsible for managing the execution, direction, and coordination of all transportation related activities for Singapore.

• To lead and manage facility of company’s logistics operations including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Lead and manage the assigned logistics operations site including monitoring and achievement of Operation Key Performance Index and responsible for overall performance.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses and accurate application of revenue

• Manage and develop the operations team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments

• Supervises and develops managers and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Regularly reviews performance expectations with managers providing expectations, performance planning, feedback

• Defines roles and responsibilities, strategies and plans for the function’s future needs.

• This includes managing budgets, organizing schedules & routes.

• Ensuring that vehicles are safe and meet legal requirements and making sure that drivers are aware of their duties. Monitoring transport costs.

• Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors, management & maintenance of assets and maximize profitability

• To submit monthly forecast and planning to meet yearly budget.

• All related matters pertaining to facility, safety and security issues.

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in operations. Must have at least 3 years working experience at management level.

Education:

Degree in Business, Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

About the Role:

We are seeking a highly motivated and detail-oriented ITSM and Operations Audit Specialist to join our dynamic team. You will play a critical role in ensuring the efficiency, security, and compliance of our IT service management (ITSM) processes and operational procedures within the banking and finance industry. You will leverage your technical expertise and strong communication skills to conduct audits, identify areas for improvement, and collaborate with stakeholders to implement effective solutions.

Responsibilities:

• Conduct comprehensive audits of ITSM processes, focusing on areas like incident management, change management, problem management, and service request fulfillment.
• Evaluate the effectiveness of operational controls and risk management practices as they pertain to IT services and data security.
• Identify potential vulnerabilities and recommend corrective actions to ensure compliance with internal policies, industry regulations, and security best practices.
• Collaborate with IT teams, business units, and management to develop and implement process improvements and risk mitigation strategies.
• Document audit findings and recommendations in clear, concise, and professional reports.
• Stay up-to-date on the latest industry trends, regulations, and best practices in ITSM and operational risk management.
• Contribute to the continuous improvement of the IT audit program by identifying opportunities for automation and streamlining processes.

Qualifications/Skills

• BSc or MSc in IT-related subject
• Strong understanding of ITSM frameworks, including ITIL principles (ITIL certification)
• In-depth knowledge of IT security best practices and relevant banking/finance industry regulations
• Proven ability to analyze complex data, identify root causes, and develop effective solutions
• Excellent communication, interpersonal, and collaboration skills
• Ability to work independently while also functioning effectively within a team environment
• Strong attention to detail and a commitment to accuracy and efficiency
• Proficiency in Microsoft Office Suite and project management tools

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Position: Associate/Vice President, Fund Operations

To Apply

Please kindly prepare the following information and submit your job application via this link:

https://www.korupartners.com/jobposting/?jobid=60

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).
• Cover Letter (optional)

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for an experienced Fund Operations headcount who is looking to grow with us. In line with our vision, we are building a Fund Operations system that will integrate information and technology to provide world-class customer service and insights to all relevant stakeholders. If you are up for the challenge, we can promise a great journey and an opportunity to learn the various parts of our business.

What You Can Expect

Salary: SGD 6,000 to 12,000

Bonus: Performance-based

Benefits:

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

Company Culture:

• Strong emphasis on company core values to guide you in your day-to-day work and life
• Dynamic and fun team who will challenge and support you
• Flexible and transparent work culture
• Training to allow you to grow and improve your knowledge and skills

Responsibilities

• Work closely with the Technology team as a product manager in the building of new platforms and technologies, e.g. internal position bookkeeping system.
• Take responsibility for financial reporting and portfolio reporting, e.g. perform review and oversight of quarterly management reports and annual financial statements.
• Liaise with the fund administrator for capital calls, management fee calculations, distributions, and financial statement reporting.
• Work with various stakeholders to support audits, tax procedures, and investor information requests.
• Foster fund industry relationships and stay abreast of relevant regulations and best practices.
• Knowledge of trade operations processes and ensure an accurate fund accounting book and records.
• Participate in UAT system testing of new platforms for internal teams and external partners.
• Oversee quality, accuracy, and timeliness of deliverables.
• Build and maintain relevant policies and procedures.
• Develop and implement process improvements, effectively manage change to ensure departmental objectives are met.

Requirements

• Experience in middle office or fund operations at a fund manager, fund administrator, or financial institution with a preference for hedge fund/liquid fund operations.
• Familiarity with principles of fund valuation, financial statements, and accounting standards (e.g. US GAAP, IFRS).
• Strong quantitative and analytical capabilities.
• Interest and familiarity with technology as product development will constitute a substantial part of the work scope.
• Excellent communication, decision-making, problem-solving and conflict-solving skills.

To Apply

Please kindly prepare the following information and submit your job application via this link:

https://www.korupartners.com/jobposting/?jobid=60

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).
• Cover Letter (optional)

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Are you looking for an exciting new opportunity and keen to build your career brick by brick in the LEGO Group?

This is an excellent opportunity to drive Customer Service Excellence by supporting our BU IEA (Business Unit India and Emerging Asia) order management and contribute to our global organization!

Core Responsibilities

You hold a key role in coordinating and providing support to BU IEA order management customer services tasks,

• Manage BU IEA orders handling in collaboration with your teammates.
• Engage with customers, internal sales, marketing and operations members to secure seamless execution of order management.
• Engage with the warehouse to secure coordination and prioritization of shipments.
• Deliver the requests to our customers on time, in case of deviations, communicate those to all partners.

With the current dynamics in environment we operate in, we are expected to react fast, and in accordance to the changes in business situation and priorities. More specifically you will:

• Create/Change/Maintain Customer Master Data
• Process sales orders/non-revenue orders
• Drop orders via delivery notes for further processing in our warehouses (pick, pack and shipments)
• Provide orders confirmation to sales team & customers.
• Follow up on returns/rejects/damages of orders, obtain approvals and raise Return Orders (for credit note) in SAP.
• Rescheduling and prioritizing orders in order to keep agreed delivery dates.
• Create quotations in SAP to signal for production schedule.
• Work closely with supply counterpart to maximise customers’ order fulfilment.
• Actively participate in continuous improvement efforts in processes.

You play a key role in delivering Customer Service Excellence by elevating seamless, professional, effective order management and service to internal partners and external customers. Together with the colleagues you jointly drive Order Management excellence for BU IEA.

You will take the lead in digital transformation in Order Management team, together with regional counterparts to improve efficiency, build value and innovation.

Focus is more on the distributor markets like Indonesia, Thailand, Philippines, Vietnam, etc. Be part of a diverse BU team, with colleagues & customers from around South East Asia and beyond!

Do you have what it takes:

To be successful in this position you enjoy working in a dynamic environment. You have a positive "can-do" approach and are able to prioritize assignments to manage many diverse tasks simultaneously. As a person you are a team-player, who thrives and contributes best in a team setting, however can also with little supervision work effectively independently.

Furthermore, we expect that :

• Degree or equivalent experience in Business/Logistics/Supply Chain
• 5+ years of relevant experience within Order Management, Customer Service, Logistics, Supply Chain Ops
• Experience using relevant SAP modules and are used to working with Excel (Vlookup, pivot tables etc.)
• Structured & collaborative, with a flair for working in systems
• Customer focused
• You have flexible approach when comes to changes
• You have strong collaboration skills to elevate team efficiency and performance
• You find motivation in building structure to optimize efficiency.
• You take initiative, recognize and act on opportunities for improvement.
• You pay attention to details

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/senior-customer-service-advisor-ef26f791edd01000df90b9aee7e00000

Position title: Executive, Operations & Governance (3 months Contract)

Reports to: Senior Database Manager

Date: March 2024

I. About WWF-Singapore: World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Major Functions:

We are currently seeking a dedicated part-time Operations Executive to join our team, with a primary focus on managing our Know Your Donor (KYD) process. This role involves conducting thorough Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) checks, documenting outcomes, and ensuring all donor data is accurately inputted into our Customer Relationship Management (CRM) system as per the directives of the line manager. Reporting directly to the Senior Database Manager, this position plays a crucial role in maintaining the integrity and legality of our fundraising efforts.

III. Major Duties and Responsibilities:

· Know Your Donor (KYD) Process Management: Conduct detailed Anti-Money Laundering (AML) and Countering Terrorism Financing (CTF) checks on potential donors and vendors to ensure compliance with legal standards and organizational policies.

· Documentation and Reporting: Accurately document the outcomes of all checks and assessments. Prepare and submit detailed reports on donor verification activities to the Senior Database Manager.

· Data Management: Input and update donor information in the Customer Relationship Management (CRM) system as required, ensuring data integrity and accuracy.

· Escalation of Issues: Promptly escalate any red flags, suspicious activities, or doubts to senior managers for further investigation and resolution.

· Compliance and Training: Stay updated on relevant compliance regulations and participate in training as required to enhance job performance and compliance understanding.

IV. Profile:

Required Qualifications and Competencies

· Proven experience in managing customers or donors and working with business teams.

· Good understanding of compliance laws and regulations.

· Excellent attention to detail and the ability to manage sensitive information confidentially.

· Experience in using CRM systems and data management tools will be an advantage.

· Ability to work independently and as part of a team with maturity to manage challenging situations.

· An interest in conservation.

· Adheres to WWF’s values, which are: Integrity, Courage, Respect, Collaboration

Working Conditions

· This is a 3 months contract position with a flexible schedule to accommodate the operational requirements of the business.

· The duration and contract hours will be discussed and agreed upon with the selected candidate.

V. What We Offer:

· A flexible and supportive work environment.

· Opportunities for connecting professional development and growth with a passion for nature and the environment.

· Access to a global network of highly skilled professionals and leaders in the field, offering valuable learning and collaboration opportunities.

Senior Product Specialist (Game Operations)

As the product champion, this role works across various functions such as Game Planning, Product Management, Product Marketing and Community Management. The candidate assists the Product Manager to defend the product’s position in the gaming ecosystem as well as achieve operational and business targets.

Job Responsibilities

• Responsible for the localization of in-game content and management of the product roadmap in consideration of local/regional marketability and consumers’ preferences while ensuring profitability.
• Responsible for the conceptualization and implementation of additional in-game and web-based content, offline and online events or activities to enhance the overall user experience.
• Strategize, develop and implement creative product marketing plans for user acquisition, retention and monetization.
• Monitor industry competitors and market trends towards developing product positioning strategies.
• Analyze product statistics and derive a forecast/and or target for festive or special events towards maximizing micro transactional sales potential in the game.
• Track and analyze game metrics to identify anomalies in the game’s health and develop pre-emptive and/or corrective measures.
• Analyze product metrics and formulate a product forecast towards meeting monthly, quarterly, and yearly organizational goals.
• Facilitate communications and manage efforts of developers and internal departments such as IT, Web, Marketing/PR, Game Support/QA, Customer Service, towards ensuring deliverables related to the product goal are met on a timely basis.
• Provide comprehensive weekly, bi-weekly, monthly and quarterly reports to the Product Lead and to other departments, keeping them abreast of project progress and major issues.
• Housekeep and maintain all platforms and tools related to the management of the product and its gaming community.
• Other Ad-hoc duties include, but are not limited to:
  - Perform various writing duties and conceptualization of websites.
  - Review the quality of translated scripts and creative design taskings.
  - Curation and creation of social media content for the product’s social channels.
  - Source, evaluate and review potential game titles for new product acquisition.

Job Requirements

Fluency in English and an avid interest in PC and Mobile gaming is a minimum prerequisite for this position. The ideal candidate should:

• Ideally have prior experience in the gaming or IT-related industry.
• Possess strong analytical and problem-solving skills.
• Possess strong communication and teamwork skills.
• Be highly organized with very strong attention to details.
• Be passionate and well-acquainted with MSEA post-2016 till current.
• Be able to work independently with a keen sense of ownership and responsibility.
• Be willing to work long and/or irregular hours when required.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are young at heart, creative, innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

Our client is a leading integrated energy firm who are pioneering sustainability, clean energy and LNG as a future fuel in the shipping industry.

This is an excellent role to be part of an organisation where you can build a commercial career around your skillsets.

If you have prior LNG operations experience or Bunker Operations for Marine fuels, we look forward to hearing from you.

You will be required to:

• Understand LNG characteristics and properties
• Have good understanding of technical shipping and maritime terminology
• Have proficiency in LNG Bunkering Operations
• Good knowledge of TR56/TR74, SGMF, GIIGNL Custody Transfer Handbook, LNG Charter Party and post-fixture work
• Excellent analytical, negotiation and presentation skills
• Good computer proficiency and literacy with spreadsheets, databases, and presentation packages

We are looking to hire a multi-faceted and versatile Investment Operations Analyst / Manager to join our growing team. As a successful hire, the candidate will oversee the entire client journey, from initial onboarding to ongoing oversight of the client investments and investment vehicles / funds. The candidate’s daily responsibilities will cover two main functions: Investment Operations & regulatory oversight of the fund vehicles.

We are looking for someone with an entrepreneurial mindset, who takes ownership of their work and is committed to long-term growth with the organization. The ideal candidate will be capable of working independently with minimal supervision. Reporting directly to the COO and CEO, this position offers a unique career progression and the opportunity to make meaningful impact within the organization.

· Investment Operations

• Trade orders: Interact with the Private Bankers or Prime Brokers for execution/ follow up of trade orders. Keep track of order status and provide timely updates to clients.
• Portfolio Monitoring: Assist in monitoring and tracking weekly updates to client portfolios.
• Investment Reporting: Prepare and generate investment reports for client portfolios.
• Ad-hoc: Interact with clients to address any ad-hoc investment related inquiries or requests.

Operations

• Liaise with various service providers to ensure timely completion of regulatory reporting and filings for client fund companies.
• Coordinate with service providers and client family office team for effective and streamlined operations.
• Ensure proper storage and safeguarding of data, records and important documents.
• Remain updated on regulatory changes and industry developments relevant to fund management / family office.
• Provide support for any concierge function for the client families, if required.
• Document client meeting minutes and ensure the action points are addressed.
• Assist in administrative tasks for the office as and when required.

Key Competencies and Requirements

• Relevant investment and operations experience within banking, asset management or financial institutions.
• Experience in working with regulators & auditors. Proficient in client onboarding, KYC/AML procedures, and client servicing/ relationship management.
• Prior experience in trade settlement processes, including interacting with custodians & vendors.
• Meticulous, with an eye for detail as well as excellent organizational skills
• Able to work well in a team.
• Proven ability to adapt, learn, and problem-solve in a dynamic environment.

• Drive market share and revenue performance through effective pricing, inventory controls and mix management across different channels.
• Responsible for providing the commercial and operations teams with clear, concise, and accurate analysis of property data, tourism trends, and market intelligence.
• Ensure optimal management of inventory across all distribution channels.
• Actively participate in the weekly forecast and month-end review process.
• Collaborate proactively with Sales, Marketing and Operations departments to implement growth initiatives.
• Perform any other duties that may be assigned from time to time.

If you are a team player who enjoys working in a fast-paced growth environment, with proven skills in Yield Management, then this is for you.

Requirements:

• Tertiary qualification in Hospitality, Business or a related discipline in Revenue Management.
• Min 6 years of Revenue Management experience in multiple properties.
• Meticulous and eye for detail. Strong analysis and communication skills with the ability to work independently.
• Highly proficient in Opera, Excel (advance level) and relevant revenue management software and analytics
• Demonstrated ability to collaborate effectively with multiple stakeholders to achieve positive outcomes.

Role Purpose:

The incumbent is responsible for the full spectrum of shipping documents for local and overseas market such as SE Asia, China etc.

Liaisie with suppliers & coordinate shipments, generate quotation, purchase order and shipping documents to customer.

Responsible for monitoring warehouse stock inventory and liaise with customers and supply chain vendors to ensure smooth delivery & fulfillment.

Key Responsiblities:

Strategic:

1. To support sales in managing projects through detailed shipping handlings.

Operations:

2. To handle full spectrum of shipping

documents for local and overseas markets while ensuring adherence to all local and regulatory guidelines to protect ITPL's interest.

3. To liaise with suppliers, 3PL service providers, shipping lines and customer closely including L/C management for negotiation and acceptance.

4. To generate Quotations, Sales Order, Purchase Order, Delivery Order, Invoice and Shipping Documents and ensure accurate invoicing as per contractual agreement and resolve disputes.

5. To arrange Land Transport for Singapore and Malaysia Market, Import and Export Shipment and Stock Inventory.

6. To manage operational matters on & off line including analysis in customer service, logistics and supply chain, on projects / sales assigned to you.

7. Any other tasks assisgned by the Superior.

Job Requirements:

Professional Requirements:

1. Minimum 2 to 5 years in relevant / similar capacity experience.

2. At least a Diploma in Supply Chain, Logistics, Shipping, Business, Economics, or related fields.

3. Proficiency in preparation of full set of shipping documents for all markets.

4. Proficiency in Excel and ERP system.

5. Exposure in a trading or distributor envorinment with relevant working experience in similar capacity.

6. Able to do switch bill of lading procedures and manage Certificate of Origin.

Personal Requirements:

1. Able to work independently and as a team player in a results-driven, fast-paced environment.

2. Meticulous, resilient and organized with an eye for details.

3. Hands-on mentality and engaged personality with confidence and a positive attitude.

4. Strong problem solving and analytical skills and strong drive to succeed.

5. Good verbal and written communication and interpersonal skills.

6. Strong Project Management skills and ability to multi-task and work under tight deadlines.

7. Preferably conversant in English and Mandarin (used for internal / external communication with key stakeholders).

Role Purpose:

The incumbent is responsible for the full spectrum of shipping documents for local and overseas market such as SE Asia, China etc.

Liaise with suppliers & coordinate shipments, generate quotation, purchase order and shipping documents to customer. Responsible for monitoring warehouse stock inventory and liaise with customers and supply chain vendors to ensure smooth delivery & fulfilment.

Key Responsibilities:

Strategic:

1. To support country profitability targets ensuring that all operations key performance indicators (KPIs) are on track and met.
2. To support sales in managing projects through detailed shipping handlings.
3. To plan and optimize cost related to staff, material, and service.

Operations:

1. To handle full spectrum of shipping documents for local and overseas markets while ensuring adherence to all local and regulatory guidelines to protect ITPL’s interest.
2. To liaise with suppliers, 3PL service providers, shipping lines and customers closely including L/C management for negotiation and acceptance.
3. To generate Quotations, Sales Order, Purchase Order, Delivery Order, Invoice and Shipping Documents and ensure accurate invoicing as per contractual agreement and resolve disputes.
4. To arrange Land Transport for Singapore and Malaysia Market, Import and Export Shipment and Stock Inventory.
5. To manage operational matters on & off line including analysis in customer service, logistics and supply chain, on projects / sales assigned to you.
6. Any other tasks assigned by the Superior.

Job Requirements:

Professional Requirements:

1. Minimum 5 to 8 years in relevant/ similar capacity experience.
2. At least a Diploma in Supply Chain, Logistics, Shipping, Business, Economics, or related fields.
3. Proficiency in preparation of full set of shipping documents for all markets.
4. Proficiency in Excel and ERP system.
5. Exposure in a trading or distributor environment with relevant working experience in similar capacity.
6. Able to do switch bill of lading procedures and manage Certificate of Origin.
7. Experience in Bonded warehouse documents handling and transactions.
8. Experience in crisis management and risk mitigation.

Personal Requirements:

1. Able to work independently and as a team player in a results-driven, fast-paced environment.
2. Meticulous, resilient and organized with an eye for details.
3. Hands-on mentality and engaged personality with confidence and a positive attitude.
4. Strong problem solving & analytical skills and strong drive to succeed.
5. Good verbal and written communication and interpersonal skills.
6. Strong Project Management skills and ability to multi-task and work under tigh deadlines.
7. Preferably conversant in English and Mandarin (used for internal / external communication with key stakeholders).

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

• Plan, manage, review and implement all aspects of exhibition fabrications, design, technical drawings and operations relating to the realise of the exhibitions.

• Manage and work closely with internal and external stakeholders, including artists, curators, fabricators, qualified person (QP), exhibition and graphic designers for the exhibition setup.

• Ensure projects are delivered on time, within scope and budget in accordance to the safety, design and material specifications.

• Handle all necessary administration duties, including procurement of goods, preparation of Tender documents, Bill of Quantities and Purchase Requisition for the setting up of the exhibitions.

• Analysing and managing production risks, monitor progress and provide alternative solutions such as sourcing of appropriate materials and relevant vendors.

• Review and keep up with current trends and best practices that may have an impact on exhibition planning, logistics, fabrication and design related issues.

• Onsite supervision during exhibition setup and manage day-to-day operations, including repairs to exhibition builds.

• Perform other roles, such as duty manager role for exhibition checks, and/or store inventory when required.

• Occasion late night/weekend works as and when necessary.

• Performs other ad-hoc assignment when required.

• Diploma/Degree in Engineering or Architecture related field with 2 3 years relevant working experience in museums or related industry.

• Familiarisation of government agency act or regulations e.g. BCA, SCDF, workplace safety requirements.

• Good organizational, analytical, and problem-solving skills.

• Good interpersonal and communication skills, both written and oral.

• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint and Teams) for daily work.

• Able to understand technical drawings and proficiency in AutoCAD and edit CAD drawings.

• Self-motivated, responsible, driven, resourceful, a good team player and able to multi-task and adapt work approaches to the situations.

• Good knowledge in choice of materials, budget and quality control, resources planning and on-site operations.

• Ability to pay attention to details and handle administrative work.

• Experience with installing large scale public artwork is an added advantage.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• IT Procurement
  • Coordinate the acquisition of new servers, including scoping of requirements, evaluating specifications, and selecting suitable hardware.
  • Manage the decommissioning process of old servers, ensuring proper disposal of data and components.
  • Demonstrate a deep understanding of hardware components within servers and workstations to make informed decisions.
  • Ensures that the research space has sufficient thermal cooling and power consumption.
  • Keep abreast of semiconductor (eg. AMD/Intel/Nvidia) roadmaps and developments.
• Data Center Administration
  • Facilitate the provisioning of IP addresses for servers.
  • Conduct data center walkabouts to monitor and ensure the integrity of physical infrastructure.
  • Perform physical server inspections and maintain accurate records of server inventory.
  • Collaborate with cost centers for internal audits, ensuring compliance with established guidelines.
  • Track power and thermal consumption, optimizing energy efficiency and preventing potential issues.
  • Allocate rack space efficiently and maintain organized server placement.
  • Lead server decommissioning efforts, ensuring secure data wiping and proper disposal.
  • Able to troubleshoot hardware-related issues on servers.
• Enforcement of IT best practices
  • Enforce best practices across research and teaching to safeguard data and to ensure a firm security posture.
  • Assist and ensure all research systems are updated and patched promptly to address security vulnerabilities & cyberthreats.
• Support faculty, researchers and students in their research and development work
  • Provide technical support and troubleshooting assistance to university staff and students regarding system-related issues, including hardware, software, package dependencies, and network problems.
  • Respond to service requests, diagnose problems, and offer timely solutions to ensure minimal disruptions.
  • Triage, troubleshoot and resolve technical problems with end users.

• Bachelor's degree in Computer Science or equivalent.
• Minimum 4 years of experience in a similar capacity.
• Diploma in Information Technology (or equivalent) with 4 years relevant experience may be considered.
• Demonstrates an understanding of procurement concepts and business processes.
• Knowledgeable in purchasing, IT projects, payment milestones, and cost breakdowns.
• Execute strategic procurement processes, demand management and forecasting.
• Responsible for gathering and representing business requirements within the negotiations and contracting.
• Ensure work is in line with the Company Procurement Policy and Guidelines.
• Maintain centralised contract repository, completed contracts, SOW's, addendum's for appointed sourcing categories.
• Upkeep purchased records and provide monthly reports for all orders.
• Manage and source for vendors with competitive prices.
• Budgeting for purchases.
• Basic IT networking concepts is a plus.
• Administration of enterprise software (good to have).
• Data centre administration (good to have).
• Strong technology and common business acumen.
• A self-starter, always striving for excellence, innovative with service-oriented mindsets and initiative to improve processes.
• Attention to details, sound decision-making abilities, Independent, with initiative, positive attitude, and keen interest in exploring the areas of systems and data center management.
• Strong communication and collaboration skills.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Facilitating seamless operations of Academy courses through logistical and administrative support.
• Leading and managing a team of course support staff and student assistants.
• Managing both face-to-face and online courses, ensuring their effective administration.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Proactive interest in optimizing processes for increased efficiency.
• Preferred experience in training, administration, or course coordination.
• Required to work occassionally on weekday evenings or weekends; compensated with flexible time-off or off-days.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About Collectius

Collectius is one of South East Asia’s leading Fintech company in the debt management industry, with operations in Indonesia, Philippines, Singapore, Malaysia, Thailand, Vietnam and India. We are using technology and empathy to create the best customer experience and operational excellence to support our 8 million customers in becoming debt free.

Together with IFC (a member of the World Bank Group and minority shareholder in Collectius), Collectius is actively working on improving industry practices and promoting best resolution practices. As an example, Collectius has implemented a company policy that replaced the word 'debtor' – a term that has been traditionally perceived to be negative – with 'customer’.

Currently Collectius manages 8 billion USD outstanding debt from 100+ clients across banking and financial institutions. To support our growth ambitions, we are looking for high-performers who want to grow the business with us!

Overview

We are looking for a hands-on, proactive Director of Operations (Collections) who is enthusiastic about making a difference in an ever-growing organization and always hungry for growth!

Responsibilities

Operations:

• Oversee and lead overall operations to ensure the monthly collection targets are met.
• Implement effective Standard Operating Procedures (SOPs) for both outsourced and in-house collection processes, aligning them with operational requirements and direction.
• Review monthly performance, provide recommendations to the Senior Management, and set effective collection strategies to achieve the company's monthly targets and ensure continuous improvement of the recovery rate.
• Collaborate closely with other teams, regional offices, and country offices to learn best practices and support the integration of risk management.
• Utilize historical data to forecast future collections.
• Maintain a working knowledge of the industry, including understanding challenges and opportunities in the sector.
• Strive to meet each client's requirements and exceed expectations.
• Ensure 100% compliance with relevant regulations.
• Handle complaints effectively to maintain good relationships with all stakeholders.
• Optimize costs while enhancing revenue.
• Source and build relationships with other stakeholders and potential business partners.
• Perform other ad-hoc tasks as assigned by the management.
• Experience working within a Collections Agency is an advantage.

People:

• Align the right people with the appropriate duties and maintain their motivation and engagement.
• Delegate tasks and provide continuous support and encouragement to the team for their ongoing development.
• Working with Countries to improve the performance of the collectors and ensure all collectors meet their scorecard
• Quality monitoring.

Systems:

• Demonstrate excellent problem-solving skills and strive for operational excellence.
• Generate innovative ideas for process improvements and think outside the box.

Culture:

• Set the right example and serve as a driving force behind changes within the organization.

Requirements:

• Bachelor's degree in business, law, or related fields from a reputable institution.
• 7-10 years of relevant Collections experience as Head of Operations or in a similar role, preferably within the financial industry, Asset Management, or Collection Agency.
• Superior knowledge of industry regulations and operational guidelines, along with solid knowledge of business functions and data analytics.
• Familiarity with Collections reporting, including experience in analyzing and presenting findings to the business,as well as tracking and disseminating key data.
• Proven track record of managing a successful team of more than 100 members and possessing excellent organizational and leadership qualities.
• Curious, driven, and committed to bringing innovation and continuous improvement.
• Strategic thinker with a "can-do" attitude.
• Excellent communication skills with the ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly.
• Detail-oriented with a strong focus on execution capabilities.

Delegating responsibilities and supervising business operations

resolving conflicts or complaints from customers and employees

maintaining a clean tidy business ensuring that signage and displays are attractive

ensuring staff members follow company policies and procedure

other duties to ensure tha overall health and success of tha business

time and project management skills

commitment to providing exceptional services to customers and support to staff members

Job Purpose

To advise and support the Senior Director for operations excellence on building and expanding critical capabilities in Asia specifically related to Product Delivery of the OMS Product and Customer and Project Implementation.

Among others, this will include designing and executing a Customer Implementation Program across LOBs, developing a Project Management program for Internal projects, and supporting the management and execution of the OMS Product Landscape. In working with our Product Delivery, the role will also serve as advisor in the development of an optimal operational flow of our OMS product from order to cash, the role thus will require experience and knowledge of the interplay of Physical, information and document flow solutions relevant to APL Logistics products.

Roles & Responsibilities

Functional

· Building Capabilities

o Develop and execute a project management package and train internal resources to manage successful rollout of transformation solutions within the assigned region.

o With the head of Customer implementation, enhance the customer implementation package and train associates on it. The Package will include modern processes, tools in management, communication, and tracking.

o In working with Product Delivery head, develop and implement product governance process that ensures compliance to the product landscape.

· Providing Knowledge

o Provide critical input on the ongoing business improvements from Order to Cash (OTC) to improve KPIs and productivity. This will require challenging status quo to implement product delivery enhancements.

o With the head of Ops Excellence, develop and execute plans to enhance the product knowledge of cohorts including the understanding the interplay of Physical, Information, Document and Financial solutions related to our product.

· Tactical Support

o Support the Head of AOE, to align concepts of Product Governance, and customer implementation globally.

o As necessary provide solutions on Global Customer bids considering the appropriate application of our product landscape.

o Lead Customer Implementation of Larger Customer opportunities more relevant to OMS and Global accounts as decided with the Head of customer Implementation.

People

• Mentor and develop employees to assume leadership positions in the company and build talent paths for key performers regionally/globally.
• Through an exemplary leadership develop a culture of Accountability by setting and managing clear objectives and KPIs.

Finance

• Ensures the achievement of financial and business objectives and goals across the own functional teams. Effectively manages functional budgets and takes appropriate actions to control and reduce costs and optimize investments. Upholds and enforces the Company’s financial standards and policies.
• Prepare and submit annual budget to top management; control, monitor and report results monthly to achieve budget targets.

Key Result Areas

• Improve customer onboarding and implementation processes.
• Improve project management and implementation process.
• Re-build the product governance and landscape
• Creates a competitive advantage – give your organization an edge over others in your industry.
• Build product knowledge within the organization relative to our product landscape.
• Increases teamwork – helps remove section/department silos and increase collaboration.
• Enhances creativity – challenges staff to solve problems and think outside the box.

Qualification

• Graduate of Industrial Engineering or any business-related course, with MA degree is an advantage.

Requirements

• Familiarity with Order Management systems, process and value proposition
• Experience in customer and project implementation.
• Minimum of at least 8+ years of proven project management and continuous improvement experience, preferably in the logistics industry.
• With experience on working on cross-cultural environment.
• With excellent verbal and non-verbal skills.
• Experience in Process mapping, Value stream mapping tools e.g. ARIS
• Excellent change management skills and experience
• Must show ability to influence without formal authority.
• Knowledgeable on different continuous improvement methodologies including lean, 6 sigma, project management and business analysis.
• Formal Qualification in Project Management methodology, Process Improvement, Lean Six Sigma and Analytic Tools will be of great advantage.
• Experience with BI tools and BI systems like Power BI, Tableau, SAP, or similar are added advantage.
• Detailed understanding of Continuous Improvement frameworks, techniques, and methods (Agile, Scrum Framework., LEAN, 6 Sigma), with advanced problem-solving skills
• Must be comfortable working in a virtual, global team.
• Lean 6 Sigma certification preferred.
• Project Management (PMP/Prince 2) certified.
• Experience in automation, digitization, digitalisation and other technology-driven improvement projects

MAIN RESPONSIBILITIES

Related to network services and infrastructure:

• Working on highly complex matters and assignments of large scope, impact, and importance.

• Working with professionals and management to identify opportunities for improvements in people, processes, and technology.

• Leading team members on the development of methods, techniques, and various analytical approaches.

• Guiding team members to solve significant problems/issues.

• Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.

• Performing routine and health maintenance.

• Managing upgrades & performance related activities.

• Identifying and correcting faults with services and infrastructure.

• Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs).

• Execution of business continuity tests.

• Oversight and support of all related service supplier and/or manufacturer activities.

• Proactive identification and resolution of issues before they affect service performance.

• Identifying any improvements that can improve service levels.

• Engaging in the problem management process.

• Technical peer review and approvals for all related changes.

• Support audit and compliance activities.

• Management and maintenance of related platforms.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.

ACADEMIC AND EXPERIENCE REQUIREMENTS

The ideal candidate would meet all, or most of the below criteria:

· Bachelor’s degree in information technology, Computer Science, Engineering, or related field.

· At least 6-8 years relevant and practical experience in a network operations role.

· Extensive in-depth knowledge of network services and infrastructure.

· Vendor certifications not a requirement, proven practical experience preferred.

· Experience working in large/global enterprise IT with multiple distributed branch/campus sites.

· Experience of working within ITIL aligned Service Management organisation.

· Practical experience in managing, operating, and troubleshooting large enterprise wireless network deployments.

· Solid foundational knowledge of enterprise wireless concepts, wireless standards, authentication, policies, and access control.

· Experience in managing enterprise wireless networks that encompass wireless technologies from Cisco, Cisco Meraki, and Aruba.

· Knowledge and experience working with Cisco DNA Center and ISE.

This position requires you to interface with customers, suppliers, and colleagues actively. You will be working with a great team with good career progression prospect. Bakery Brera is committed to be the leading artisanal bakery providing quality baked products and customer service that emphasizes empowerment, continuous improvement, education and community service, with an on-going development aim to becoming a progressive SME of the future.

Looking for mature individuals to work in a supervisory function:

- to lead front of house team of about 6 staff.

- to serve customers(corporate, walkin, online, events) with pride and care.

- to develop marketing and sales strategies.

- embrace operational efficiency, developing SOPs, cost effectiveness, productivity improvement and promote sales.

- to promote the products and presenting value add information (e.g allergy, dietary requirements).

- to deliver service excellence: Provide consultation on products and services to walk-in, online including social media etc and corporate customers.

- to develop and monitor housekeeping and hygiene standards.

- conduct inventory management.

- manage order fulfilment and customer satisfaction.

- having good product knowledge on bread and pastries (training provided).

- staff scheduling and conduct staff training and counselling.

- prepare invoices, curate menus, create posters, manage POS system.

- remuneration commensurate the responsibilities.

- inspired individuals and serve with a mission heart.

- looking for long term working relationship to grow with company with good career development prospect.

- whatsApp/Call Thrina at 98163637 for a quick chat.

Department: Bible Resource Centre /Sower Essentials

Reports to: Manager/ Director

Type: Full Time

Responsibilities:

• Provides sales & coordination support to the team and operations
• Work as a team to achieve sales objectives and standards
• Handle all aspects of sales enquiries, order processing, delivery orders and invoices
• Arrange and liaise with delivery agents/ warehouse
• Assist and manage the retail outlet in charge in the day to day operations and stock
• Attend to customers E.g walk-in, phone, email or fax enquiries/ issues/ feedbacks
• To service existing and new accounts and ensure customers’ satisfaction
• Analyze sales & inventory statistics to maximize profit
• Upkeep and maintain customers’ database
• Maintain stockroom tidiness and, upkeep store image, and perform visual merchandising to attract customers
• To plan the weekly manpower schedule
• Perform cashiering duties, including daily opening and closing of accounts and point-of-sales
• Routine stock-keeping and book-keeping activities, such as stock-take
• Manage and ensure accurate physical and system inventory figures
• Perform transactions on inventory management and point-of-sales systems
• Provide support and coordination for e-commerce sales, operations, and marketing
• Handle fulfilment of all online orders
• Generate monthly sales and other reports for submission to management
• Any other duties that may be assigned when required.

Requirements:

• 3 years retail and sales support experience preferred
• Minimum Diploma or Degree holder
• Pleasant with good interpersonal & communication skills
• Sales driven and customer service oriented
• Hardworking and willing to learn attitude
• Able to work retail hours, including weekends
• Immediate or short notice availability preferred
• Any experience with e-commerce would be an added advantage

Interested applicants to kindly submit resumes to [email protected] or [email protected] with the following documents, in MS Word or PDF format:

• Recent photo
• Complete resume with detailed education and work experience
• Current and Expected remuneration
• Date of availability

• Assist with commercial review of finance and transaction documents.
• Assist with pricing and commercial negotiations.
• Liaise with legal counsels and transaction participants and management transaction logistics related to closing, conditions precedent and conditions subsequent with minimal supervision.
• Manage ongoing administration requirements.
• Administer opening and ongoing administration of bank and brokerage accounts.
• Ensure compliance with regulations.

Requirements

• Tertiary or professional qualification or experience in relevant field.
• Ability to manage multiple activities and stakeholders in parallel.
• Demonstratable ability to review finance and transaction documents.
• Legal or loans operations background.
• Team player, resilient, resourceful and results driven.
• Excellent proficiency in financial modelling and analysis.
• Excellent proficiency in English.
• Willingness to participate and support other engagements within the trust and fund administration function.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Restaurant Manager, Jaan

Be a part of the 2-Michelin Star Jaan by Kirk Westaway

The position is responsible for the management of overall operation and administration of the outlet/business unit, and be accountable for its revenue and profitability by communicating regularly with culinary team and revenue team to implement agreed upon strategies and promotions; Ensuring the highest possible standards and quality of products and services offering in the outlet as to meet and exceed guests expectations

Drive the service standards of Jaan, and elevate guest experience. Work with Chef Kirk Westaway to achieve 3-Michelin Star.

Qualifications:

•Minimum 7 years’ experience, with at least 3 years in the European fine dining scene.

•Candidates with experience in 2/3-Michelin Star Restaurants will be preferable.

•Possess strong leadership qualities, sound judgement and decision making .

•Have a collaborative, enabling leadership style. Prior experience in developing Standard Operating Procedures (SOP), to help drive the service standards.

•Leads to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Responsibilities:

· Manage the corporate identity and all its brand assets

· Develop collaterals and bring consistency across all platforms with the new corporate identity

· Build the brand image through sound conceptualization and execution of publicity materials, marketing

· collaterals, newsletters, etc. in accordance to the group’s communications strategy

· Drive and develop innovative design concepts that cross multiple channels ranging from print, digital and

· social media

· Produce collaterals, publicity materials and newsletters, in response to the brief, from conceptualization to

· execution to final production for various platforms

· Propose forward-thinking design ideas

· Work closely with other offices in the team, internal stakeholders, communications colleagues from other

· entities as well as appointed vendors in alignment with the brand image and standards.

· Undertake other communications functions, duties and projects such as events management, photo shoots,

· video shoots, Etc.

· Handle logistics and operations in relation to events like Baby Fairs and Seminars.

· Updating / Revamping website

· Directly responsible for all marketing and market development activities in line with company strategy.

· Specific tasks will be focused on driving business and building our competitive position across the O&G

· clinics, hospital and other relevant accounts, ensuring clear strategic direction, value and positioning.

· Develop and execute marketing plans.

· To manage and improve lead generation campaigns, measuring results.

· Produce marketing materials on time and in budget.

· Develop and implement effective marketing campaigns and activities such as workshops, seminars,

· webinars, direct marketing and work with sales, key doctors and hospitals.

· Overall responsibility for brand management and corporate identity.

· Review and respond to social media comments, communicate any major issues to appropriate business

· owner.

· Capture all media enquiries and send to Client Services / CRM team to respond.

· Responsible for compiling and interpreting market trends, customer needs, and competitive information.

· Communicate, inspire, motivate and involve sales teams and part-timers as appropriate to ensure successful

· execution of strategy.

Requirements:

Qualifications:

· Diploma

Experience:

· Study design briefs and determine requirements

· Schedule projects and define budget constraints

· Conceptualize visuals based on requirements

· Prepare rough drafts and present ideas to solve problems

· Develop illustrations, logos and other designs using software or by hand

· Work with marketing team to produce FA

· Ability to design for different mediums

· Good network of printers and suppliers

· Familiarity with websites a plus

Skills:

· Proven graphic designing experience

· A strong portfolio of illustrations or other graphics

· Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver,

· Photoshop. After Effect, XD, Dreamweaver a plus)

· A keen eye for aesthetics and details

· Excellent communication skills

· Ability to work methodically and meet deadlines

· Familiarity with websites a plus

· Diploma in Marketing, Design or related field

*Fresh Graduate with design skills are welcome

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]