Zenith Infotech is an IT Recruitment Company in Singapore for the last 27 years. We are looking for a suitable candidate for the position of Operations Lead (Software/Application Support)

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team. Ensure timely delivery of services and maintain high levels of customer satisfaction. Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

Key Highlights

• Exposure in the government sector
• Location: Tanah Merah/Haw Par Villa
• Working Hours: Rotating Shift- Morning: 7:30am to 3pm; Afternoon: 2:45pm to 10:30pm; Night: 10:15pm to 7:45am
• Duration: 9 months
• Benefits: Milestone Bonus Payout and shift allowances. Possible to convert to perm staff after the training program!

Key Responsibilities

• Oversee port traffic to ensure the safe and efficient navigation of vessels through the Singapore Strait.
• Relay traffic information to vessels using VHF radio communication.
• Maintain distress watch and respond to marine incidents.

Requirements

• Min Diploma.
• Candidates without experience can apply as training will be provided.
• Strong interest to join maritime industry.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Position Title : Admin cum Operations Executive.

Office Location : Paya Lebar area.

Basic Work Hours : Monday to Friday (8.30am-5.30pm), and Saturday (8.30am-12.30pm).

Basic Salary : $1800-$2200/Month.

Job Description :

- To co-ordinate and liaise between operations, customers and suppliers on works of the company

- Responsible for the co-ordination of tender and site/safety documents

- General administration in the office

- Liaise with suppliers for procurement and ordering of supplies and materials.

To Apply :

WhatsApp your resume to 9151 2519.

OR

Email your resume to [email protected].

OR

Submit your application by clicking the APPLY button.

CHEN JUN KAI - CEI Reg: R1658603

Link2 Manpower Pte Ltd - MOM Reg No. 22C1131

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Clinic Operations Executive

This role reports to the Clinic Operations Manager of the Group. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations executive, you are the first line support to assist with the administrative and operational support of the clinic. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Readiness

Ensure clinic’s operational readiness

Ensure up to date information related to clinic operations (e.g. operating hours)

Ensure that clinic assets are in optimal working condition, through planned review cycles and collaboration with clinics, facility management, IT teams

Ensure optimal staffing levels and resource allocation and rostering is timely and adequate

Keep abreast of latest ministry guidelines, ensure clinic’s compliance to regulatory standards, assist in licensing requirements and clinic licensing needs

Ensure stock levels (consumables and non-consumables) are sufficient to support clinic operations

2. Workflows and SOPs

Assist in the drafting of workflows and SOPs

Assist in the periodic audit of workflow, SOP compliance

Work closely with HQ and Clinic team to refine and optimize workflows and SOPs consistently

Assist in training of clinic staff and managing staff development to enhance their skills and performance

Manage patient appointments and follow-ups to optimize clinic efficiency

3. External stakeholder coordination

Work with vendors, suppliers, and contractors to ensure all materials and equipment align with project timelines, quality standards, and budget requirements.

Work with TPA/clients for clarification of claims and furnishing of supporting documents

Work with relevant agencies and PCN coordinators if there are follow ups for claims related to government schemes

Handle patient feedback, coordinate internal escalation process and track to resolution

4. Internal stakeholder coordination

Clinic

• Work with Facility Management to coordinate with clinics on the preventive maintenance of the clinic
• Work with clinic to raise IT related tickets for support/resolution
• Collating documents and submission of documents in a timely manner
• Assist with procurement related matters if necessary
• Assist clinic with patient refund (approval and execution)

COO office

• Support projects taken on by the group including but not limited to onsite health screening projects
• Support B2B related matters
• Support on tender documentations and administrative work

HR

• Assist HR in employee related claims, administering of employee feedback and performance review of clinic staff

Finance

• Assist Finance in month end closing and collation of documents from clinics
• Assist in the reconciliation of TPA/government related claims and data entry for administrative charges.
• Assist in providing inputs for budget preparation
• Generate corporate invoices for B2B clients

5. Administrative

Ensure proper documentation and filing of all operations related documents

Secretariat support - Minute taking and follow up tracking

Assist with tasks otherwise assigned to by Clinic Operations Manager.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Training will be provided

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use Microsoft Office applications

Can-do attitude

Roles & Responsibilities:

The Purchasing and Operations Support Executive will manage the sourcing, negotiation, and procurement of food and packaging items for our F&B outlets across Singapore. This role also involves administrative support to ensure smooth operations.

Key Responsibilities:

• Purchasing and Sourcing: Source, negotiate, and procure food and packaging items. Verify supplier invoices for accuracy and approval. Follow up on orders to ensure timely delivery and address any delays.
• Inventory and Documentation: Monitor inventory levels and maintain accurate documentation. Analyze costs and generate reports on procurement and inventory. Input daily store invoices into the accounting system.
• Support and Administration:Provide support to the Admin/ Operations department. Resolve supply, quality, service, and invoicing issues with vendors. Assist with contract management and financial oversight. Handle administrative tasks and perform other ad-hoc duties as assigned by management.

Requirements:

• Professional Certificate/NiTEC in any field.
• Minimum of 2 years of relevant experience.
• Proficiency in Microsoft Office.
• Must be meticulous and organized.
• Committed and hardworking.
• Able to handle deadlines.
• Strong organisational, problem solving, and planning skills.
• Ability to work autonomously.
• Team player with a positive attitude.

Working Hours:

• Monday to Friday, 9:00 AM to 6:00 PM.
• 3 minutes walk from Novena MRT Station.

What We Offer:

• Competitive salary, and bonus plan, based on experience and increasing performance.
• A friendly working environment and being a key contributor of our expanding Singapore business.

Operations Manager

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too
• Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

☎️ Whatsapp +6588278652 (Hym)

Clinic Operations Manager

This role reports to the COO Office. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations manager, you serve as the bridge between the HQ team and the Clinic team. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Excellence

Ensure clinic’s operational excellence and superb patient experience / satisfaction

Serves as the point of escalation for all clinic matters (internal and external)

Data driven approach and provide relevant data for the proactive management of clinic excellence

Develop and implement operational policies, procedures and best practices across clinics

Work closely with Medical Operations leads to proactively address physician issues

Ensure compliance of clinic processes with necessary authorities and accreditation requirements

Proactively identify areas for improvement from an operational and workflow perspective

Assist in the implementation of quality assurance/improvement efforts

Oversee manpower and rostering matters for clinics

2. External stakeholder coordination

Liaise with TPA / clients, relevant government agencies, suppliers and vendors as required (for e.g. claims resolutions, payment follow up etc).

Support projects taken on including engagement with Corporates

3. Internal stakeholder coordination

Support the strategic planning and execution of such plans for the group

Work closely with COO office and leadership team to execute operational goals

Support the development and management of clinic budgets.

Proactive cost reduction and revenue enhancement.

4. Leadership

You will lead a team of clinic operations executives, clinic managers and clinic assistants

You will drive the culture of Bridgepoint Health

Responsible for the ongoing retention and engagement of clinic staff

Assist with tasks otherwise assigned to by COO office.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use of Microsoft Office applications

Can-do attitude, adaptable to situations

Established since 2001, Preztigez Asia is a Singaporean company with over 100 staff. We are expanding and hope you can join our team!

Job Requirements:

• Guide and mentor the team
• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Required language(s): English
• At least 2 Year(s) of work experience in similar role

Job Responsibilities:

• Comply with company’s plans and vision
• Work with the Operations team to organize workflow and guide team members to their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook) - as and when hired
• Resolve problems and complaints
• Update on staff welfare
• Prepare and submit work reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process and filing
• Propose and implement staff evaluation
• Familiar with best industry practices
• Familiar with laws and regulations
• Any other ad-hoc tasks as assigned by the Management

• MNC Freight Forwarding Company

• $3500 - $4000 + Shift Allowance + AWS + VB

• Working hours: 1.30pm – 10.30pm (Monday - Friday), 11am - 3pm (Saturday)

• Working location at Changi Airfreight Centre

• Excellent Welfare & Benefits

Job Scope

• Preparations of import documents and airlines labels
• Ability to handle shipping documentations for all modes of air shipments
• Preparations and processing of shipments
• Liase with warehouse for cargo details and movements (e.g. receiving etc)
• Filing/Closure of shipping documents
• Other Ad-Hoc duties as assigned

Requirement

• NITEC / Diploma in Logistics or equivalent
• 1 - 2 years of relevant work experience in Freight Forwarding or Logistics Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

A pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.

Experience

• 5 to 10 years of senior leadership experience with significant exposure to both hotel and healthcare operations will be advantage
• Proven track record of managing large teams in high-performance environments

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR)
• Lanuguages: Ability to converse in Mandarin as required to liaison with Chinese clients
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors

• Salary: $2, 500 - $3, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Kwong Min Road (Boon Lay) | Travel to site if required

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Responsibilities:

The Airport Ramp Operations Officer is responsible for the safe and efficient movement and handling of aircraft on the ground. This includes coordinating aircraft parking, overseeing the loading and unloading of baggage and cargo, ensuring adherence to safety regulations, and communicating with flight crews and other airport personnel.

• Direct aircraft to and from gates, ensuring correct positioning and adherence to airport regulations.
• Oversee the loading and unloading of baggage, cargo, and mail. Ensure proper handling to prevent damage.
• Operate ground support equipment such as tugs, belt loaders, and de-icing machines.
• Ensure compliance with all safety protocols and regulations, including proper use of personal protective equipment and safe operation of machinery.
• Coordinate with flight crews, air traffic control, and other airport personnel to ensure timely and efficient aircraft turnaround.
• Maintain accurate records of baggage and cargo handling, equipment usage, and any incidents or discrepancies.
• Be prepared to respond to emergency situations, including aircraft incidents, medical emergencies, and security threats.

Requirements:

• Possesses Class 3 Driving License
• Min Diploma in Aviation/Aerospace related disciplines or other relevant qualifications
• Applicants without diploma but with relevant experience are welcome to apply
• Able to lift/carry items
• Comfortable with shift work
• Candidates who require work passes need not apply

Benefits:

• Joining Bonus
• Entitled to AWS
• Entitled to Performance Bonus

Compensation:

• Shift allowance/month: average $240
• Entitled to OT payment
• Staff transport will be provided for candidates working beyond midnight

Work Week & Shift: 6 days per week, rotating shift (morning, afternoon and overnight shift)
Working Hours: 44 hours per week
Location: Changi

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R21102576 (Joshua Tan)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)