Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Operations Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Up to $4,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage production staff, including scheduling, training, and performance evaluations.
• Plan and coordinate daily blending operations to meet production schedules efficiently.
• Ensure all products comply with established quality standards and meet customer specifications.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor and manage inventory levels of raw materials and finished goods to maintain adequate supply while preventing overstocking.
• Develop and execute transportation and logistics strategies to optimize delivery routes, minimize costs, and improve customer service.
• Maintain accurate production records and reports; regularly update on production status and highlight any issues.
• Enforce safety protocols and ensure compliance with health, safety, and environmental regulations.

APPLY NOW!!!

• Minimum Diploma in Chemical Process Technology, Chemical Engineering, or Industrial Engineering.
• At least 3 years of experience in a chemical manufacturing or blending environment, with minimum 1 year of supervisory experience.
• Strong understanding of chemical blending processes and related equipment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71533 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

JOB SUMMARY :

To manage, lead and oversee all aspects of daily operations for all manufacturing, manufacturing support and administrative functions needed to support shipyard operations. Responsibilities include, project execution including maintaining quality standards, cost effectiveness and time management to ensure projects are on time and within budget.

KEY RESPONSIBILITY :

1. Manage team and provides supervision to supervisors and foremen.

2. Directs activities in areas of safety and personnel, production, scheduling, material handling and quality and ensures compliance with all Safety, Quality, Company and Regulatory directives.

3. Directs and coordinates shipyard operations within company policies and procedures.

4. Responsible for providing the quantity and quality of workers to meet schedule and budget. With assistance of Senior Manager, trains assigned craft supervisors in safety, cost control, job skills, quality and scheduling.

5. Directs all phases of Hydro blasting, spray painting, power tooling, and cleaning work.

6. Creates and prioritizes necessary resources and steps required to accomplish goals on time.

7. Determines plant improvements and repairs along with costs and schedules.

8. Ensures product quality control goals are met and maintained as per the shipyard policies.

REQUIREMENTS :

1. Minimum 12 years’ experience in managerial role or other management level responsibilities in a shipyard environment.

2. In depth knowledge of all business functions associated with shipyard management.

3. Ability to understand and administer Classification guidelines

4. Ability to apply Continuous Improvement strategies across all functions.

5. Considerable knowledge in all areas of shipbuilding and repair, material handling, labour, safety and product related state and federal regulations and practices.

6. Proactive with good problem-solving skills, resourceful and able to work towards deadlines with right sense of urgency

7. Possess good communication and interpersonal skills with outstanding proficiency in English and Tamil.

• Project Management
• Building & Facilities Management
• Deliver solutions and maintain good customer relationship at all times
• Candidate must possess at least a Bachelor's Degree in Engineering/Building/Facilities Management or relevant disciplines
• Candidates must have at least 5 years of working experience in related field
• Execellent leadership and communication skills
• Have the ability to handle projects independently
• Able to commence work immediately or within short notice

Job Requirements:

• Degree/ Diploma in Computer Science/IT, Engineering or equivalent.
• Must have 8 – 10 years in IT Security and 3- 5 Cybersecurity experience, responding to IT Security incidents/ monitoring.
• Must have minimum 3-5 years of experience in Cloud Infrastructure services for Amazon, Ali cloud or Google including Cloud Security.
• Mandatory experience in full life cycle of Incident Handling with minimum 3-5 major incident handling, reporting and resolution.
• Good to have GIAC Certified Incident Handler (GCIH), GIAC Certified Intrusion Analyst (GCIA) or GIAC Certified.
• Good to have experience in security tools SIEM, EDR, SOAR, UEBA, VA etc.
• Must have experience in internal / external stakeholder management.
• Excellent Written and Verbal Communication Skills.
• Ability to Work Independently

Our client is an international freight-forwarder and shipping company. Due to expansion, it is seeking like-minded individual who is experienced in Control Tower Operations (Air and Sea freight) to join their team. The role requires more than operational experience - requires management experience who's willing and able to perform ground work for now, to kick off the South East Asian operation.

Responsibilites:

• Handles end-to-end all the operations for air & sea bookings, including document handling and creation.
• Agent and partner communication and tracking throughout the process.
• Internal communications between offices/ clients on shipments.
• CargoWise file creations and management.
• Ensure systems are kept up to date throughout the process.
• Ensure processes are being adhered to throughout shipping process.

Requirements:

• Minimum 3 years experience in Logistics
• General knowledge of Imports / Exports / General Logistics / Warehousing/ Customs / Rate Understanding
• Sea freight and Airfreight knowledge (Importing and Exporting / Cross Trades)
• SE Asia Knowledge
• Microsoft Office: Word / Excel / Microsoft Outlook
• CargoWise (if possible)
• Well groomed. Team-orientated. Enthusiastic, Passionate, Energetic, Proactive, Organized and self-motivated.
• Determined to progress in career and grow the business
• Good planning skills and very organized in ones work priorities.
• Willing to learn outside of specific job role
• Prepared to work overtime and not afraid of increased workload
• Able to deal with conflict and be able to confront people on issues

Interested candidates are invited to send in your resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R1326341

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Landscape/Urban Farming
• Position Title: Indoor Operations Worker
• Working Location: Whampoa
• Working Hours: 5 days (Monday – Friday, 9.00am – 5.00pm)
• Salary Package: Basic Salary up to $2,000
• Duration: Permanent/Part-Time

Key Responsibilities

• Assist in growing local produce, with a focus on mushrooms.
• Support the farming of crops, mainly focusing on indoor growing.
• Carry out any other farm-related tasks as needed.

APPLY NOW!!!

• Willingness to get hands dirty and able to handle physical tasks.
• Eager to learn, with a sharp attention to detail and ability to plan ahead.
• A great team player who can also work independently.
• No prior experience required, but experience or training in Farming or Horticulture is a plus.
• Full-Time and Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client is one of the leading player in education industry. Due to business needs, they are now recruiting a Sales Advisor to be part of their Sales Team for ongoing transformation projects.

Duties of Sales Advisor:

• Engage with customers at roadshows and events.
• Promote lifelong learning through various courses.
• Share details about programs.
• Provide excellent customer service and follow up with inquiries.

Requirements:

• Min 1 year of sales experience is preferred
• Entry level are welcome to apply
• Comfortable to travel across different sites

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Objectives of this role

• Lead the planning and execution of an event, keeping in mind the role of a banquet manager
• Stand by the vision and ethos of the company, while planning any event
• Liaise with the banquet sales manager and director at all times
• Devise actionable plans to stay under budget
• Adhere strictly to the schedules and timelines as a banquet event manager

Responsibilities

• Plan the number of waiters, servers and other staff required as the director of banquets
• Monitor the placement of tables, décor, chairs and cutlery of an event, as per the theme and standards that are pre-defined
• Ensure that the documentation of the schedule and timelines are in place
• Collaborate with the chef and brief them on the various meal courses
• Negotiate with various vendors and train the banqueting assistants to do the same
• Adhere to local laws and regulations while executing the banquet manager's responsibilities

Required skills and qualifications

• Prior experience working as a banquet manager, assistant banquet manager, or in the hotel industry
• Certificate or diploma in catering, hospitality or a similar discipline
• In-depth understanding of the hospitality industry and its common practices
• Impeccable decision-making skills and the ability to work long hours
• Able to work on public holidays or weekend.

Preferred skills and qualifications

• Bachelor’s degree in catering or hospitality
• Knowledge of common catering management software
• Outstanding negotiation and organisational skills

Roles & Responsibilities

Objectives of this role

• Lead the planning and execution of an event, keeping in mind the role of a banquet manager
• Stand by the vision and ethos of the company, while planning any event
• Liaise with the banquet sales manager and director at all times
• Devise actionable plans to stay under budget
• Adhere strictly to the schedules and timelines as a banquet event manager

Responsibilities

• Plan the number of waiters, servers and other staff required as the director of banquets
• Monitor the placement of tables, décor, chairs and cutlery of an event, as per the theme and standards that are pre-defined
• Ensure that the documentation of the schedule and timelines are in place
• Collaborate with the chef and brief them on the various meal courses
• Negotiate with various vendors and train the banqueting assistants to do the same
• Adhere to local laws and regulations while executing the banquet manager's responsibilities

Required skills and qualifications

• Prior experience working as a banquet manager, assistant banquet manager, or in the hotel industry
• Certificate or diploma in catering, hospitality or a similar discipline
• In-depth understanding of the hospitality industry and its common practices
• Impeccable decision-making skills and the ability to work long hours
• Able to work on public holidays or weekend.

Preferred skills and qualifications

• Bachelor’s degree in catering or hospitality
• Knowledge of common catering management software
• Outstanding negotiation and organisational skills

JOB DESCRIPTION:

Reporting to the Centre Director on administration matters.

This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

RESPONSIBILITIES:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Handle sales leads and continuation to enrolments
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Maintain monthly sales quota on enrolments
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

REQUIREMENTS:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

Responsibilities:

Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Requirements:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles and ServiceNOW
• Experience in IT project management, DevOps/Agile
• Fluent in English
• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a dynamic and experienced Regional Operations Manager to oversee our operations within the Asia Pacific region. The ideal candidate will be a strategic thinker with exceptional leadership skills and a proven track record of driving operational excellence and efficiency.

Highlights of what we offer:

· Dynamic, fun and rewarding working environment

· Close knitted team

· Good employee benefits (eg. medical insurance, on job training, etc.)

· Career growth and development opportunities

Roles & Responsibilities:

1. Lead the preparation of new outlets, working with the local operations team to ensure everything is set for a successful launch.

2. Design and implement standard operating procedures tailored to each new outlet.

3. Develop and conduct training programs for the local operations team to ensure they are well-prepared for business-as-usual activities.

4. Set and enforce operational requirement standards, ensuring consistency and quality across outlets.

5. Assist the head office in developing business review reporting templates for regional performance tracking. Act as a liaison between the head office and operations managers in each region, ensuring continuous follow-up on business strategies and instructions.

6. Willingness to travel frequently and stay at new outlet locations for extended periods to oversee operations readiness.

Job Requirements:

1. At least 5 years of experience in operations management, preferably in retail or service industry.

2. Proficient in developing and implementing SOPs, have experience in training and team development.

3. Excellent verbal, written and interpersonal communication skills.

4. Excellent organizational and multitasking skills, able to work independently and effectively under tight deadlines in a fast-paced environment.

5. Able to travel overseas frequently with extended period of stay.

Qualifications Requirements:

1. Bachelor’s degree in Operations Management, Business Administration, or a related field.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

· Require fulltime to station at site office.

· Responsible for handling site matters, prepare paper works, communicate with sub-contractors and suppliers in regard to materials for a construction company.

· They will also be required to report to the Project Manager, communicate with the construction workers and attend necessary meetings on or off site.

· Prepare necessary paperwork for projects Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule Possess good organization, communication, and people's skills.

· Ensure all documentation of records are up to date and filed accordingly Assist the management in handling site daily operations Any ad-hoc operations & admin duties assigned.

· Being strategic, with the ability to roll sleeves up, and be able to visit sites when necessary. Head down to the construction sites when necessary.

· At least 5 years of working experience in a similar capacity Possess advanced skills in Excel & Words Time management and organization skills as you will be dealing with strict deadlines, and you will have to keep track of your responsibilities and priorities.

· Must be a driven professional with great interpersonal and problem-solving skillset Strong ability to organise work schedules and to warm up to people from diverse culture and background Efficient in communicating both orally and in writing with all levels of staff Self-motivated with strong ability to prioritize tasks and perform multiple duties simultaneously.

· Assist in BCA Training Administration to ensure licensing is renew on time.

· Onboarding new staff and ensure monthly staff confirmations are completed timely.

· Assist HR officer in any ad hoc HR matters on a day-to-day basis.

• Forecasting, planning and scheduling of manpower to fulfil training sessions.
• Compile and analyse performance/management reports.
• Conduct, tabulate and evaluate service survey. Draft service review report.
• Ensure quality of service through conduct of audit on sites.
• Develop and implement corrective action on audit findings.
• Plan and review of fitness related training programme/syllabus.
• Conduct of in-house training for staffs.
• Onboarding and induction of new staff.
• Familiarization and orientation of new staff to site facilities and equipment.
• Assessment and implementation of risk control measures for the sites.
• Incident/accident reporting and investigation.
• Attend co-ordinating meetings.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected].

Thank you for your application but we regret that only shortlisted candidates will be notifie

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform deposits, cards and unsecured loans reconciliation, including investigation of breaks, managing General Ledger (GLAO) certification process, ensuring timely tracking of GL outages and resolutions with prompt escalation & reporting of Key Risk Indicators (KRI) to Management
• Identify operational risks and implement measures to address/mitigate the risk
• Challenge status quo and execute changes in an effective manner, engaging team on process improvement and providing ideas/initiatives in digitization and automation
• Drive innovation, re-engineer reconciliation and investigation processes to achieve process standardization and improvement in controls.
• Collaborate widely to establish & maintain effective relationship and work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution
• Leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictionsin realizing Design-For-No-Ops strategy.
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform User Acceptance Test/Live Verification and ensure all initiatives/production fixes are addressed with smooth operations.
• Support Area Manager and lead project/initiatives, engage team on process improvements
• Ensure timely updates of SOPs/process maps & prompt communication to team

Requirements

• Degree in Accounting, Banking or related field.
• Minimum 3-5 years in banking or financial services with strong background in reconciliation and settlement process.
• Proven track record in implementing process improvement projects and driving operational excellence
• Proven experience in business systems and processes especially in areas of Consumer Debit/Credit cards, Current/Saving accounts and/or Reconciliation & Settlement
• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments, stakeholders, senior management and internal staff.
• Strong knowledge in MS Office tools such as Words, Excel, PowerPoint and ability to demonstrate good understanding in Accounting principles and applications such as GLAO, PSGL and tools used in reconciliation operations.
• Ability to collect and analyse data and draw insights and make recommendations.
• Analytical mindset with the ability to analyze data and identify process improvement opportunities
• Must be of sufficient maturity, confidence and experience to be able to independently engage Tech Support & stakeholders on project related matters as well as to escalate and articulate issues and proposed resolutions.
• Meticulous with strong analytical skills and pro-active in solving problems.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Description of Facilities Management Operation Manager

Reporting to the Senior Operation Manager, the role will be the responsible for operations of the facility assigned, leading the on-site soft and hard services team to ensure the service delivery in accordance to the Key Performance Indicators Framework.

Roles & Responsibilities

The Operation Manager responsibilities will include:

• Monitor and track all job request.
• Monitor and track all project works and their progress status
• Monitoring of KPIs to ensure compliance with performance framework
• Assign vendors / sub-con / technicians to carry out project works
• Monitor Non-compliance letters and liaise with Contracts Dept for response
• Prepare, Plan and compile Monthly various schedules and reports related to the assigned facility
• Liaise with stakeholders of the assigned facility as the Main POC
• Track and monitor all clearance of Vendors / Sub-cons and technicians

Job requirements

• Degree in Engineering/Building/Facilities Management or relevant disciplines
• Min 3 years relevant work experience in a similar role/industry
• Experience in handling Government properties preferred
• Strong communication and presentation skills
• Strong in written and spoken English
• Team driven, multitask, project management

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform deposits, cards and unsecured loans reconciliation, including investigation of breaks, managing General Ledger (GLAO) certification process, ensuring timely tracking of GL outages and resolutions with prompt escalation & reporting of Key Risk Indicators (KRI) to Management
• Identify operational risks and implement measures to address/mitigate the risk
• Challenge status quo and execute changes in an effective manner, engaging team on process improvement and providing ideas/initiatives in digitization and automation
• Drive innovation, re-engineer reconciliation and investigation processes to achieve process standardization and improvement in controls.
• Collaborate widely to establish & maintain effective relationship and work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution
• Leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictionsin realizing Design-For-No-Ops strategy.
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform User Acceptance Test/Live Verification and ensure all initiatives/production fixes are addressed with smooth operations.
• Support Area Manager and lead project/initiatives, engage team on process improvements
• Ensure timely updates of SOPs/process maps & prompt communication to team

Requirements

• Degree in Accounting, Banking or related field.
• Minimum 3-5 years in banking or financial services with strong background in reconciliation and settlement process.
• Proven track record in implementing process improvement projects and driving operational excellence
• Proven experience in business systems and processes especially in areas of Consumer Debit/Credit cards, Current/Saving accounts and/or Reconciliation & Settlement
• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments, stakeholders, senior management and internal staff.
• Strong knowledge in MS Office tools such as Words, Excel, PowerPoint and ability to demonstrate good understanding in Accounting principles and applications such as GLAO, PSGL and tools used in reconciliation operations.
• Ability to collect and analyse data and draw insights and make recommendations.
• Analytical mindset with the ability to analyze data and identify process improvement opportunities
• Must be of sufficient maturity, confidence and experience to be able to independently engage Tech Support & stakeholders on project related matters as well as to escalate and articulate issues and proposed resolutions.
• Meticulous with strong analytical skills and pro-active in solving problems.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities

• Oversee the management of portfolio of commercial properties, including building maintenance and tenant support
• Establish, build and maintain excellent relationships with tenants
• Partner cross-functional teams to formulate and develop group-wide initiatives to optimise operational efficiency
• Establish effective and strategic policies, procedures, and systems to support property operations
• Manage asset enhancement initiatives for existing properties and new projects under development
• Allocate manpower resources effectively to ensure optimal utilisation of resources
• Work with relevant external Government agencies, service providers and contractors to ensure compliance to regulatory requirements

Requirements

• Degree in Building, Real Estate or Business
• Minimum 8 years' experience in property and/or tenant management
• Strong leadership skills
• Good communication and interpersonal skills
• Resourceful, energetic and passionate to drive initiatives

Role Overview:

We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client experiences while driving growth and efficiency within the studio.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

Client Experience:

• Role model as the brand ambassador for BeFound with a heart for our clients and sense of care throughout the client’s journey.
• Be the first point of contact for any escalation cases to management.

Operational Excellence:

• Lead and manage the daily operations of Befound Studios to ensure smooth and efficient functioning.
• Identify opportunities to improve operational workflows and implement best practices to enhance client satisfaction and team productivity.
• Develop, refine, and enforce standard operating procedures (SOPs) to maintain consistency and quality.

Team Leadership:

• Manage and mentor a team of Client Success Specialists, ensuring high performance and a client-centric approach.
• Provide training, support, and feedback to foster professional growth within the team.
• Schedule and allocate resources effectively to meet client and studio needs.

Collaboration:

• Work closely with cross-functional teams, including skin analysis experts, makeup artists, creatives, and marketing professionals, to deliver cohesive and exceptional services.
• Act as a liaison between operational staff and management to ensure alignment with strategic goals.

Strategic Growth:

• Partner with the management team to identify growth opportunities for the studio.
• Contribute to the development and execution of strategies to improve client acquisition, retention, and overall studio performance.
• Analyse operational data and generate reports to provide actionable insights for studio improvement.

Qualifications:

• Heart for people, takes initiative to go the extra mile in delighting clients.
• At least 5 years of experience in Customer Experience / Services and Operations management, preferably in the beauty, wellness, or service industry.
• Excellent interpersonal skills with the ability to build long term relationships and rapport, establish trust with clients and teams.
• Proven experience leading teams and driving operational excellence.
• Familiar with CRM systems, workflows and digitally savvy and resourceful to identifying best platforms for our team and clients needs
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams and adapt to a dynamic environment.
• Able to work on rotating weeks (Mondays to Saturdays / Tuesdays to Saturdays)

What We Offer:

• A work-from-studio environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals is now seeking to hire:

• Warehouse Operations cum Delivery Driver

Job Description:

• Ensure that all warehouse logistical operations and processes run smoothly. This includes inventory level monitoring, proper organization of the warehouse, ensuring standard operation procedures (SOPs) are followed, maintaining safety and cleanliness standards, etc.
• Receive and check all incoming goods shipments & prepare outgoing goods shipment for overseas.
• Re-packaging of goods for customers, whenever necessary.
• Ensure that all orders are properly packed and are matched with the correct invoice documents before being sent out for local delivery.
• Ensure safe transportation and timely delivery of goods (including loading and unloading) to customers in Singapore.
• Resolve any delivery discrepancies or customers' complaints in a professional and service-oriented manner on the spot.
• Prepare work reports and other documents related to deliveries.
• Maintain company vehicles in clean and good working condition.
• Perform other ad-hoc duties as assigned, including general warehouse duties (eg: maintaining proper organisation, cleanliness, safety standards of warehouse, etc.).

Key Requirements:

• Must have a valid Class 3 driving license, with good driving record and very few traffic violations.
• At least 2 years of warehouse operations and/or delivery driver experience.
• Physically fit and able to carry heavy goods.
• Strong time management skills and self-discipline, with ability to work under tight deadlines in a fast-paced environment.
• Good customer service attitude, patient and flexible.
• Able to work independently and also as a team.
• Must be able to read and write in English.
• Candidate must be already living/working in Singapore now.

Interested candidates, please submit your updated resume with your expected salary to us through the “Apply Now” button.

Key Responsibilities:

• Depot Operations Support: Assist in managing day-to-day depot operations, including overseeing the receipt, storage, and dispatch of goods in accordance with company policies and regulatory requirements.
• Inventory Management: Ensure accurate tracking of inventory levels within the depot, support regular stock audits, and assist in reconciling any discrepancies between physical stock and system records.
• Logistics Coordination: Coordinate the movement of goods in and out of the depot, ensuring timely and cost-effective transportation solutions while adhering to operational timelines.
• Warehouse Organization: Assist in the layout and organization of the depot to optimize space utilization and workflow, ensuring that products are stored safely and are easily accessible.
• Safety and Compliance: Enforce health, safety, and environmental regulations within the depot. Ensure all operations comply with industry standards, legal requirements, and internal protocols.
• Documentation and Reporting: Support the preparation of inventory reports, shipment tracking documents, and operational metrics. Maintain accurate records of depot activities, including inbound and outbound goods.
• Quality Control: Monitor the condition of goods within the depot to ensure they are in proper condition for dispatch. Assist with handling damaged or non-compliant items and coordinating returns or repairs.
• Supplier and Vendor Coordination: Work with suppliers and third-party logistics providers to schedule deliveries, track orders, and resolve any operational issues that may arise during the process.
• Process Optimization: Identify opportunities for improving the efficiency of depot operations, including reducing turnaround times, minimizing storage costs, and improving overall workflow.
• Customer Service Support: Address any customer inquiries related to depot operations, order status, or product availability. Assist in resolving customer complaints and ensuring high levels of satisfaction.

Requirements:

• Diploma in Logistics / Supply Chain Management. Other disciplines with experience in logistics operations management preferable in 3rd party logistics, distribution or manufacturing environment will also be considered
• Office hours

Wong Li Qi (Jolin)

R2096313