The Senior HR Ops Executive will be the point of contact of the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives. This role involves working closely with senior leadership to drive performance, manage change, and enhance employee experience.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Business Partner or similar role, with a deep understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

• Salary: $5K
• Industry: Banking
• Location: Central

This role is responsible for managing operations procedures, rectification controls, and daily operations. Assisting in monitoring tasks, ensuring timely completion, and providing support to O&T team, Head Office, and external parties.

RESPONSIBILITIES:

​Project Management

• Assist Team Lead/HOD to plan, budget, oversee, coordinate and document on all aspects of O&T projects
• To coordinate O&T related projects with Head Office’s project team and local stakeholders
• To ensure that the scope and direction of each project is on schedule, as well as other department for support

Operations Risk Window

• Assist in monitoring of the Branch operational risk events
• Coordination with Bank’s stakeholders to report operational risk events to senior management / Head Office
• Review and ensure all data input into the operational risk event system are in order
• Follow up on the status of the rectification plan for O&T related risk events

Business Continuity (“BC”) Management

• Develop and conduct periodic review on BC management policy to ensure the practices are in line with regulator’s expectation and market practice
• Work with all functional business areas to develop and maintain a Branch-wide BC management program that addresses business recovery and emergency response management
• Assist and coordinate with departments/teams’ BC plan coordinator to conduct business impact analysis and establishment or perform periodic review for the respective department’s/teams BC plan
• To support all BC plan activities necessary to enable the Branch to manage a crisis event as well as meet compliance requirements for BC planning
• Developing, maintaining and testing call tree effectivity
• Provide BC management awareness training to new/existing staff for Branch-wide annually and as per required
• To participate as an observer in Branch BC drill test. Identify and make recommendations to meet the need of the business
• To facilitate and support stakeholders in annual joint BC drill test with Head Office

Outsourcing Management for O&T

• Advice and guidance to any proposed outsourcing arrangement
• Reviews the completed required outsourcing review checklists to provide guidance whether the required documents are in order
• Ensures that outsourcing risk assessments are performed prior to entering any outsourcing arrangements; and to review the reasonableness of all pre-outsourcing risk assessments and risk mitigation controls, where applicable
• Triggers reminder to O&T to perform post-implementation review, periodic review and contract renewal review for existing outsourcing arrangements
• Maintains a central register for O&T outsourcing and 3rd party vendor arrangements and keep copies of the relevant outsourcing and 3rd party vendor information and record
• Review the results of monitoring activities performed on outsourcing and 3rd party vendor arrangements and provides results of monitoring activities to HOD and follow up with remediation actions if necessary
• Triggers and collates key performance indicator results from O&T; Collate the results and report to management at local and Head Office level.

Procedure Planning

• To manage, establish and review the local operation guideline, policy, procedure and working manual and handle the approval, announcements and system maintenance process

Management Monitoring

• Assist in collating O&T respective units’ monthly key performance indicators, training, leave records and preparation of Head Office report

Perform Key Control/Self-Inspection/Compliance Self-Evaluation Program

• Assist to test on the existing internal controls effectiveness and identify weaknesses and lapse in control for timely remediation
• To coordinate with relevant stakeholders for O&T related key control/self- inspection/compliance self-evaluation exercise

Operational Matters

• Audit Confirmation Letter/Certificate of Balance & Credit
• Oversight on Returned Mail Handling
• Preparation of Monthly Bank Statement

KEY COMPETENCIES:

• Diploma/Degree Holder with minimum 2-3 years of relevant operational banking experience or business analyst with a focus on process engineering and workflows in the banking sector
• String analytical and problem-solving skills
• Good organizational and time-management skills
• Proficiency in MS Office
• Good interpersonal and communication skills

EA License Number: 23C1935 | EA Personnel Number: R155129

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a Retail Operations Executive
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Experience in retail (customer electronics) will be a plus
• Ability to learns and apply professional concepts.
• Good understanding of setting up, operating and maintaining premium brand retail stores
• Strong analytical skills and data driven thinking

Job Description

• Assist to co prepare reports and analysis for Quarterly Business Review and Operation meetings.
• To manage partner relationships to meet overall business objectives, consumer excitement and engagement programs
• Identify and onboard suitable vendors (eg. banks, malls etc) to create in-store traffic and demand generation of our products at our stores
• Analysis of store sellout performance and programs. To develop action plans to ensure improved sellout based on analysis
• Work cross functionally across teams and all levels to initiate, plan and execute programs to improve sales and service
• Overall business development and marketing and ensuring all programs are effectively cascaded and executed at the store level through internal stakeholders and partner teams

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

• Managing Operations: Overseeing the entire card acquisition process from start to finish.
• Process Improvement: Collaborating with various teams (Credit Ops, Tech, Credit Policy, Risk Management) to enhance processes and policies.
• Automation: Streamlining and automating the card application and fulfillment processes.
• Customer Journey: Reviewing and gathering requirements to automate campaign fulfillment and cover all exception scenarios to reduce call volume.
• Customer Exception Management: Handling and resolving customer issues related to onboarding and credit card applications.
• Standardization and Efficiency: Standardizing internal processes and improving efficiency through report automation.
• Accuracy Checks: Ensuring the accuracy and timely completion of daily, monthly, and ad-hoc reports.

Job Requirements:

• Minimum Degree and above
• Knowledge in Payments business, especially credit cards.
• Experience in a financial institute or in the payments industry is advantageous

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

The Opportunity

• Opportunity to work in a leading air hub in Asia (resume booster!)
• Mon - Thu, 8:30am - 6:00pm & Friday, 8:30am - 5:30pm
• Work Location: East
• 4 months contract
• Salary up to $2500

The Talent

• Min Diploma, Degree in any related Business/Marketing course of study
• Candidates with relevant events management experience is a plus!
• Independent, Dynamic and able to adapt to fast-paced operation environment
• Familiarity with Canva or other design software is a plus.
• Strong in communication, problem-solving and interpersonal skills

The Job

• Assist in the planning and coordination of attractions and programmes for passengers and tourists.
• Support marketing efforts through content creation for social media, newsletters, and other promotional platforms.
• Help monitor and manage day-to-day operations, including business operations and coordination with vendors.
• Conduct market research and analyse trends to support marketing and operational strategies.
• Assist in drafting reports and providing insights on the performance of marketing campaigns and programmes.
• Collaborate with the team to ensure smooth execution of events and programmes.
• Manage administrative and on-ground tasks related to marketing and business operations

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and send to [email protected]
• All shortlisted candidates will be contacted.

Eugene See
Direct Line: 8889 1296
EA License No: 91C2918
Personnel Registration Number: R21102460

• 5 Days' Work Week
• Permanent Job
• Attractive Benefits

Responsibilities:

• Ensure the efficient management of all outlets.
• Plan and manage weekly rostering for all operations staff, ensure smooth operations
• Provide training and guidance to new and existing staff as and when needed
• Recruitment for retail staffs
• Ensure retail staffs are competent in their knowledge of the front counter SOP/service sequence and the implementing of all company policies and procedures.
• Ensure that complaints or problems are resolved without delay and that effective follow-up action takes place to avoid a recurrence.
• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.
• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.
• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines
• In charge of facilities management for all outlets including HQ
• Assist, when necessary, in planning, formulate, organize, control and direct production/delivery activities
• Other ad-hoc duties as assigned

Requirements:

• Minimum 3 years of related work experience in F&B industry
• Familiar with F&B retail operations
• Salary: Up to $3500
• Working Hours: 4 weekdays+1 weekend(9am-6pm)
• Work location: Tai Seng
• Able to start work immediately or on short notice

How to apply:

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Joanna Leow Jiayi

EA Reg ID: R1871786

EA Licence No.:19C9603

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Senior Operations Leader to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Operations Executive - 5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the Operations Executive

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to select and develop own team of staffing(s) through recruitment and interviews

- to liaise internally with HR on staffing support and training needs

- liaise internally with DB on new projects preparation and implementation

- to participate in discussion with clients on business needs.

Requirement

• NITEC/ Higher NITEC/ Diploma/ Degree in any discipline
• Candidate is to be competent in english/ chinese
• Candidate is to be competent in basic computer skills
• Candidate is to have strong communication skills
• Candidate should have experience in both people and project management

Remuneration and entitlements

• Gross salary from $2800 to $4000
• Health and Wellness benefit of $180 per year
• Good performance reward
• Performance Bonus
• Annual Leave
• Medical Leave
• Hospitalization Leave
• Birthday Leave
• Group Hospital Surgical Insurance
• Corporate Individual Scheme (CIS) - M1

Job Types: Full-time, Fresh graduate

Pay: $2,800.00 - $4,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Professional development

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• 13th month salary
• Performance bonus

Experience:

• Operations management: 1 year (Preferred)
• project management: 1 year (Preferred)

Work Location: Hybrid remote in Singapore 608526

Expected Start Date: 15/10/2024

contact Grace 87952790

• Excellent opportunity to join a leading metals and mining MNC.
• 8 months contract

About Our Client

Our client is a leading multinational mining and metals company headquartered in UK. They have grown into one of the world's largest producers of essential commodities

Job Description

• Manage the end-to-end process of bookings, coordination, and monitoring, while reducing freight costs, optimizing working capital, and meeting commercial objectives.
• Provide prompt updates to relevant parties on bookings and coordinate with stakeholders for any changes.
• Track shipping schedules, update systems as needed, and address issues that could impact shipping, vessel delays, or customer deliveries.
• Serve as the main point of contact for escalated operational issues from internal and external stakeholders.
• Handle freight payments and resolve payment disputes with vendors promptly.
• Ensure accurate accrual of freight costs at month-end.
• Build and maintain strong relationships with vendors such as shipping lines, 3PL providers, and internal teams.
• Investigate and resolve transportation and shipping claims.
• Take part in continuous improvement projects, identify process gaps, and recommend initiatives to lower costs or enhance service quality.
• Attend performance-related meetings and offer constructive feedback.
• Comply with the company's logistics policies and system requirements consistently.
• Foster a Health, Safety, and Environment (HSE) culture within logistics, ensuring adherence to the company's standards.

The Successful Applicant

• At least 5 years of experience in supply chain/logistics
• Degree in Supply Chain Management, Logistics, Business or any related field
• Profiency in Microsoft Office.
• Prior SAP experience is a plus
• Experience with project cargo is a plus.

What's on Offer

• Excellent opportunity to join a leading metals and mining MNC.
• Collaborate with stakeholders to deliver optimal business value for business units.
• 8 months contract.

Contact

Li Xuan Lim (Lic No: R22107137/ EA no: 18C9065)

Quote job ref

JN-112024-6589585

Phone number

+65 6643 9729

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for a QA Operations Engineer to join us on a permanent role to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities

· Review and approval of product and/or raw material release.

· Quality oversight in manufacturing processes

· GEMBA walk and GMP walkthrough

· Revision, review, and approval of procedures (SOPs, forms, Manufacturing Batch Records)

We are currently looking for candidates in Singapore.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Sruthi Srikanth ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

Banking Operations Maker roles of -

1. Setting up Internet Banking Facility

2. Setting up eServices related Facility

3. Maintenance of the internet banking and eServices facility

4. when required Ad-hoc duties as assigned

What we are looking for:

- Time Management: High volume of transactions to be processed requires skilful time management to understand which tasks to prioritize.

- Attention to detail: As a maker, you will be required to be involved in data entry work which requires you to be meticulous.

- Adaptability: Dynamic & fast paced work environment which requires candidates to cope well under pressure.

- Good understanding of the banking function/operations flow: In order to perform well in this role, you will have to understand the nature of the operations flow/processes of the banking functions:

(A) Corporate Account Opening

(B) Corporate Account Maintenance

(C) eServices: Paylah QR Code, FAST Fund Transfer Set Up, Different Charges For Corporate Clients etc.

- Problem Solving/Areas Of Improvement: To find solutions to improve efficiency of the work processes/operations such as to improve turnover time.

Insurance

Venue: One Raffles Quay, Raffles Place

Working hours: 8.30am – 5.30pm (1-hour lunch break)

Salary: up to $5,500 per month

1 year Contract Executive, GI Operations

• Issuance of new Marine business, renewal and endorsement documents
• Maintain service standards to customers by ensuring the accuracy of Marine policy documentation
• Manage Marine policy documentation and related administrative duties
• Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
• Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
• Assist in premium matching/reconciliation for receipting
• Undertake any other duties as may be assigned

How to Apply:
send your resume to: [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Chan Chee Meng
EA 07C3069
R1110620

Rise Above Halfway House is the first secular halfway house for women offenders undergoing community rehabilitation programmes, and is the second all- women residential halfway house in Singapore. It is structured with a range of programmes and interventions to provide a safe and holistic therapeutic space for women residents to rebuild their lives as well as reconnect with family and community.

Job Summary

As an Operations Executive dedicated at our Rise Above Halfway House, your primary objectives are to ensure the safety, security, and smooth functioning of the halfway house day-to-day operations. Your role encompasses a range of responsibilities aimed at maintaining a secure environment for residents, staff, and visitors.

Job Responsibilities

• Ensure the overall security of the premises by following the Halfway House’s SOPs to prevent unauthorised access and mitigate potential risks
• Oversee and actively contribute to the smooth running of operations (24-7 operations)
• Conduct regular patrol to identify and address any security vulnerabilities
• Maintain an updated log of security matters, ensuring accurate documentation
• Ensure seamless handover and takeover of shifts, fostering a smooth transition between operational periods
• Monitor and control access points to maintain a safe and secure environment
• Facilitate the secured entry and exit of residents, staff, and visitors to the Halfway House
• Conduct routine security checks using handheld metal detectors and perform bag searches
• Prioritise the overall safety and well-being of residents, and attending to any emergency needs promptly
• Assist in the issuance of meals and, when necessary, facilitate the distribution of medications to residents
• Act as the first point of contact for any incidents during your duty period
• Promptly report all incidents to the management, providing detailed and accurate information for further action
• Undertake supplementary responsibilities within your role as delegated by your Reporting Officer, which may include active involvement and support in the Halfway House’s events and programs and also to participate as a member of committees for organisational events

Job Qualifications & Requirements

• Diploma in a relevant field such as Security Management, or a related discipline
• At least 2-3 years of relevant experience in security operations in residential setting, correctional facility or a related environment
• Required to work 3 rotating shifts

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Operations Manager involves in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department) • To assist existing franchise outlets on how to increase their sales and their contribution profit margin • To provide service and support to existing outlets • Maintain good franchise relationships • Handle customer feedbacks and enquiries • Perform any other duties as required and directed by the Company

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

-Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Requirements:

- Minimum 2 years of relevant experience in the F&B industry

- Preferably with good knowledge in MS Office and operating of the POS machine

- Good leadership and organization skills

- Strong interpersonal and communication skills

- Able to meet tight deadlines and attend to emergencies after work hours

Venue: Vivo City Sephora Store

Brand: Laneige

Commitment Period: 9 January 2025 - 12 February 2025

Minimum Work Days Required: 3 days/week

Working Hours: 12:00PM - 9:00PM (Lunch: 4PM-5PM)

Hourly Rate: $12/hr

Jobscope

- Achieve sales target

- To articulate promotion mechanics and link sell

- Assist customer with Gift with Purchase redemption

-Assist with customer experience journey

- To ensure event space is always neat & clean

Job Requirement

- Willing to work on weekends/public holidays

- Knowledge in skincare and make up

- Passionate about beauty

- Singaporeans only

We regret to inform that only shortlisted candidates will be contacted.

Job Description Critical/Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.

• Assist to plan, drive and implement all required services for new and redeveloped institutions

• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs

• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans

• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables

• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success

• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables

• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress

• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements

• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed

• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required

• To ensure project deliverables are met within the time frame

Qualification Required and Area of Discipline

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.

• At least 3 years of working experience in a combination of operations management and project management.

• Possess strong leadership and people management skills,

• Resourceful, strong in decision making, problem solving and communication skills

• Experience in operations in healthcare sector will be an added advantage

• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines

• Good verbal and written communication skills.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599