• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Inspect buildings daily for cleanliness

• Check toiletries to ensure sufficient suppply

• Check that equipment is kept properly and in good condition

• Assign daily duties to be carried out by workers

• Check and record workers attendance at every shift

• Plan workers duty roster

• Attend to minor repair / wiring of equipment

• Send faulty machines/major equipment to supplier for repair

• Attend to complaints received from clients

• Order necessary suplies (e.g. chemical/toiletries)

• Inform Building Management of building defects

• Any other ad-hoc assignments assigned by the Management.

Charterhouse is currently partnering with a Growing Financial Institution to source for a Fraud Operations Lead. Seated within Line 1, the incumbent will be tasked to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements.

RESPONSIBILITIES:

• The incumbent will be leading the fraud operations team to develop and implement a comprehensive fraud prevention and detect strategy. You will be required to conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvements.
• You will take ownership in establishing and maintaining fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.

REQUIREMENTS:

To be qualified for this position,

• Degree holder
• Minimum 7 years of fraud risk management within financial services or fraud technology sectors.
• Familiarity with MAS regulations concerning conduct, fraud, information and relevant legislation
• Self-driven, able to work independently, and possesses effective verbal and written communication skills.
• Analytical mindset with keen attention to detail.
• Additional experience in forensics/data analytics and/or proficiency in data mining and cyber forensic tools would be advantageous.

Please contact Xuan Kwok at +65 6950 0354 or [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1433611

Only successful candidates will be notified.

Marketing Operations Executive

Job Description:

The Marketing Operations Executive is responsible for overseeing and optimizing the processes, systems, and technologies that support the marketing department's activities. This role ensures that marketing campaigns are efficient, data-driven, and aligned with the company's overall objectives.

The Marketing Operations Executive works closely with cross-functional teams, including marketing, sales, IT, and analytics, to streamline operations, track performance, and improve campaign effectiveness.

Key Responsibilities:

Campaign Management & Automation:

- Develop and implement processes for creating, executing, and

analyzing marketing campaigns.
- Coordinate the development, deployment, and tracking of email

marketing, social media, and other digital campaigns.

Data Management & Analytics:

- Track, analyze, and report on marketing performance metrics (e.g.,

lead generation, conversion rates, ROI, customer acquisition costs).
- Provide insights and recommendations to optimize campaign

effectiveness and resource allocation.
- Collaborate with the data and analytics teams to ensure accurate data

collection and reporting.

Process Optimization:

- Continuously assess and improve marketing workflows, systems, and

tools to increase efficiency.
- Implement best practices for lead management, campaign tracking,

and reporting.
- Ensure marketing operations align with sales and customer success

processes to enhance lead nurturing and conversion.

Cross-Functional Collaboration:

- Collaborate with marketing, sales, and product teams to ensure

seamless execution of campaigns and alignment with business goals.
- Communicate marketing performance and operations insights to key

stakeholders.

Budget and Resource Management:

- Assist in budget planning and resource allocation for marketing

operations activities.
- Monitor and report on the marketing operations budget to ensure

cost-effectiveness.

Compliance & Best Practices:

- Ensure that all marketing activities comply with PDPA
- Promote and enforce the adoption of best practices and marketing

standards across the team.

Responsibilities

• Greet customers and provide prpfessional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Provide professional scalp analysis
• Recommend packages according to individual needs and conditions
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Stidies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and team player
• Good interpersonal and responsible team player
• Good interpersonal and communication skills
• Good command of spoken English
• Work location - Orchard area

MAIN DUTIES AND RESPONSIBILITIES

1. To perform the full scope of operations roles for Multimodal Freight services, not restricted to quotes, rates negotiation with carriers/liners/agents, cargo reservation, shipment confirmation, collection/delivery, shipment execution, permit declarations, cargo transfers, pre-alerts, and billings.
2. To coordinate with co-loaders, support export/import/cross trade shipments and updating of shipping status.
3. To ensure all dangerous goods handling and live animals handling are according to SOP and IATA regulations.
4. To ensure all air/sea freight shipment (pick up & deliveries) are performed according to SOP and provide timely updates and constant support to customers.
5. To ensure the office and warehouse premises are secured at all times.
6. To attend to all phone calls and emails promptly.
7. To deliver proactive and efficient service level for all shipments.
8. To secure all company's property, information, safeguard goods and customers' data at all times.
9. To work closely with Sales team to identify potential business opportunities for new businesses.
10. To rotate standby duties for after office hours emergency calls.
11. To carry out any other duties as may be expected in a post of this level.

Job Highlights

• Fast paced working environment in shipping and cargo operations for renewable energies
• Independent & energetic work culture
• Passionate working culture

Job description:

• Manage shipping and cargo operations from Asia to Europe and USA
• Liase with customers in Europe, USA and Asia
• Report to director of the company and upper management levels
• Liase with customers in Asia and Europe
• Be punctual for work
• Liase with buyers and suppliers in Asia and Europe on all cargo operations matters including but not limited to contracts, LC, invoices, loading and discharging of cargoes and demurrage calculations for bulk and container shipments
• Contactable 7 days a week on mobile
• Handle and prepare all shipping documents including invoicing, bill of ladings, certificate of origin etc
• Perform adhoc duties as required by the Director of the company

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

Job Description & Requirements

Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.

On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.

Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.

Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.

Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.

Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.

Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.

Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.

Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.

Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.

Application Support: Provide support for business applications and ensure a smooth user experience.

Job Description & Requirements

Reporting to the Head of Operations, you will play a pivotal role in the development and implementation of operational initiatives, driving operational excellence, and uphold customer trust by leading our Integration & Technical support Teams, fostering collaboration across our internal stakeholders.

The ideal candidate must be customer-driven, possess strong critical thinking and excellent problem-solving abilities to proactively resolve issues in a fast paced and dynamic environment.

Job Description

• Support merchants in their implementation of payment processing technology.
• Engage merchants on digital solutions, manage incidents related to integration, including but not limited to configuration, troubleshooting, documentation, testing, reporting and go-live implementation
• Collaborating with cross-functional teams, resolving any issues that arises during customer trials, integrations or post implementation support.
• To identify any operational bottlenecks and to implement solutions to streamline existing processes.
• Serve as a key point of contact, providing regular updates to Management and other stakeholders on progress updates, challenges, opportunities and recommendations to improve customer satidafaction.
• To lead and develop a team of operations professionals, providing mentorship, guidance, and support.
• To maintain existing integration libraries, plugins, and documentation.
• Address transactions, refund, reporting, system access issues and queries based on tickets.

Requirements:

• At least a Degree in Information Technology, Computer Science, Computer Engineering or equivalent with proven leadership experience in a similar role in the FinTech/Payment industry
• A team player with exceptional communication abilities, adept at fostering and sustaining strong relationships
• Capable of thriving in a customer-centric, results-driven setting environment
• Technical knowledge & experience in:

- PHP, JavaScript and .Net

- WAMP/LAMP stacks

- Git Version Control

- JIRA

Overseas regional travel is to be expected, approximately 2-3 times a year

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Salt is looking to hire an Ad operations Analyst for the Social media client for 5 months contract role (renewable). In this role you will support the needs of the Global Partnership sales team and publishers around the world through the email systems and by interacting in a cross-functional work environment.

Job Scope:

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for Programmatic monetization and Platform solutions.
• Support sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as: creating reports, presentations, communicating with stakeholders

Qualification:

• Creative problem-solving, analytical skills, comfortable handling and interpreting data
• 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus)
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key platforms and trends (i.e. desktop, mobile, video)
• Ability to work through large volumes of support requests from our internal Sales customers within specified time frames

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description

We are seeking a dynamic and self-motivated Operations Executive to join our team.

This position offers the ability to grow, develop and maintain relationships with key clients and temporary staffs.

You will be responsible for executing projects/activations for clients mainly in supermarkets, roadshows, departmental store or pharmacies. Job will involve sourcing, rostering, training, deploying and handling payrolls of staffs and also liaising with clients on the deployments. Working on weekends is expected.

Job Highlight:

• Working in a young, fun, vibrant and dynamic environment
• Opportunities to grow within the organisation

Job Responsibilities:

• Executing projects in respect to client's requirement
• Planning, attending to and executing of project requirements (manpower sourcing, planning and confirmation of deployment, training (internal courses, client's product, Training and SOP) supervision and visiting of in-store activations)
• Liaising and coordinating with different departments (Sales and Logistics) and Business Units to ensure smooth execution of projects.
• Manage post project administrative matters (reports, payroll, reviews and meetings with clients)
• Any other duties deem fit by the Operations Manager
• Traveling on site to ensure operations are executed smoothly

Job Requirements:

• Minimum Diploma in any specialization
• Able to work in a fast paced environment
• Problem solvers and quick thinkers
• Self motivated and driven
• Excellent communication and negotiation skills
• Good interpersonal skills
• Proficient in Microsoft Office
• Willing to learn and go beyond one's area of responsibilities
• A team player whom is competitive, responsible and independant with a good working attitude

This headcount will assume the Operations role at OSPL, with the main scope and responsibilities listed below:

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for OOCL services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory at OSPL.
2. Ensure sufficient EQM to support OSPL business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

In addition to the above dual functions, the Manager or Senior Manager will also be expected to initiate process improvements to align with business and customer requirements.

Requirements:

The candidate must possess the following:

• Minimum Degree in a relevant field.
• Good analytical skills and proficiency in utilizing digital tools (e.g., Power BI).
• Quick decision-making and effective vendor engagement for maintaining Ops excellence.
• Demonstrate instant leadership, enthusiasm, and a commitment to Ops excellence.

Our client is one of the leading player in education industry. Due to business needs, they are now recruiting a Sales Advisor to be part of their Sales Team for ongoing transformation projects.

Duties of Sales Advisor:

• Engage with customers at roadshows and events.
• Promote lifelong learning through various courses.
• Share details about programs.
• Provide excellent customer service and follow up with inquiries.

Requirements:

• Min 1 year of sales experience is preferred
• Entry level are welcome to apply
• Comfortable to travel across different sites

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Logistics Operations Specialist

Your Role:

As a Logistics Executive, you will play a crucial role in ensuring the smooth and efficient flow of goods. Your responsibilities will include:

• Logistics Optimization: Implementing and maintaining efficient logistics and warehouse practices.
• Supply Chain Management: Overseeing import and export processes, liaising with freight forwarders, and monitoring warehouse performance.
• Customer Service: Handling customer inquiries, resolving issues, and meeting delivery commitments.
• Cost Management: Developing and maintaining a database of freight rates to optimize transportation costs.
• Compliance: Ensuring adherence to ISO standards, customs regulations, and export control requirements.

Your Qualifications:

• Diploma or ITE certificate in Supply Chain, Logistics, or a related field
• Minimum 3 years of relevant experience in logistics and supply chain management
• Strong understanding of import and export procedures
• Proficiency in SAP
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• A customer-centric approach

Please forward resume to [email protected]

The person assisting with our Admin and Operations.

A self-motivated and creative individual who is able to work in a team environment. He/she is well-organized, can multi-task and at the same time stay focused on the target goals.

Job Scope

• General adminstrative work including data entry.
• Assist with our operational activities including online/offline sales and order processing and fulfilment, production planning, inventory tracking, supply chain planning and management.
• Support other projects that may be assigned.

Requirements

• Minimum 'O' Levels / NITEC

• Consumer healthcare / FMCG experience preferred but not necessary

• Good communication skills

• Driven, motivated and outgoing with positive attitude

If you are interested in this opportunity, please email your application and resume to [email protected]

ADVAGEN is a close-knit team of high-achievers who are motivated, innovative, creative and, above all else, passionate about what we do. Besides skill sets, we also look for personality.

You must thrive in a dynamic, entrepreneurial and autonomous environment where all of us work towards our common goals. You will succeed based on your contribution and work ethic. We take pride in our “family” atmosphere where each person’s contribution is vital to our success. You are empowered to make decisions, think creatively and be proactive in your approach. Positive, team-oriented people work at ADVAGEN and are rewarded with an attractive package that commensurate with your experience and most importantly a fun workplace.

ADVAGEN is an Equal Opportunity employer.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.

• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,

• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• We are seeking for a Fund Compliance & Licensing Advisor to join a dynamic team within a financial exchange based in Singapore.
• Candidate will have expertise in regulatory landscape for fund management activies, including application and maintenance of Capital Markets Services (CMS) Licenses and other related MAS licenses.

Key Responsibilities:

• Lead the process of applying for and renewing Capital Markets Services (CMS) Licenses for fund management activities, including preparing all required documentation for submission to MAS.
• Ensure compliance with MAS guidelines and regulations for fund managers under the Securities and Futures Act (SFA).
• Prepare and submit regulatory filings, ensuring timely and accurate submissions to MAS.
• Assist in designing and implementing compliance frameworks for fund management activities.

Requirements:

• Minimum 2 years of experience in regulatory compliance, licensing or fund management within a financial institution or regulatory body
• Involvement with CMS license application
• Good understanding of SFA and other relevant financial services regulations in Singapore.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R24124284

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

We are a new upcoming Chinese themed bar on 2024 January, and we're currently looking for Operations Manager. As this is a new establish company, there is not much rules and regulations, or so called terms.

Your job scope will be

• Inventory management and cost control
• Customer service
• Financial management
• Event planning and execution
• Customer experience management
• Supplier management and Building supplier relationships

So the benefits here will be

• Young boss with young mindset - yes I did work with others before thus I wanted everyone to be paid fair and comfortable.
• You can suggest your idea to me anytime

Minimum skill and experience needed.

Key Responsibilities:

Oversee and supervise the entire setup and operational performance of the central kitchen.

Monitor purchases and orders to effectively manage cost flow, ensuring operation costs and overheads stay within budgeted levels.

Ensure all employees adhere to food hygiene practices and safety standards.

Develop and implement SOPs in central kitchens, shop outlets, and delivery units to uphold food quality and standardization.

Assist in ingredients matching, creating fusion food menus, and supporting the Chef in new menu development.

Coordinate with Human Resources, including managing part-timers and cleaners, to maintain labor costs within budget while maximizing productivity.

Streamline service processes to enhance productivity and efficiency in central kitchen operations and dining services.

Carry out additional duties as assigned by management.

Job Description:

We are seeking a dynamic E-Commerce Operations Executive to join our team. The ideal candidate will be responsible for leading our operations team and managing our e-commerce platform(s) to significantly elevate productivity and maximize customer satisfaction levels. This role provides an exciting opportunity to work in a fast-paced environment and contribute significantly to maintaining our strong reputable brand.

Key Responsibilities:

· Manage & lead the day-to-day operations of the e-commerce team, including order-fulfillment, quality check & control, stock picking, product listings, inventory management & customer returns

· Provide good customer service, after-sales service and handling of enquiries on our online store & marketplaces (Zalora, Shopee, Lazada etc)

· Manage the procurement of office supplies & packaging materials to ensure smooth operations

· Work closely with Management to achieve sales targets, cost budgets, productivity deliverables & plan/ execute any ad-hoc events or projects

Requirements:

· Thrives in a fast-paced environment

· Capable of working both independently & collaboratively within a team

· Strong analytical & problem-solving skills

· Strong communication and interpersonal skills

· Meticulous & Diligent

· Strive for Excellence Attitude